Frequently Asked Questions
1.
What technical skills do I need to be successful an online course?
Basic technical skills include, but are not limited to, word processing, Internet
navigation, sending and receiving email with attachments, reading and
posting messages on a discussion board, uploading files and installing
software.
2.
What other skills do I need to be successful in an online class?
Online courses demand a lot of time. You need good time management
skills. While online courses offer flexibility, you still have to meet deadlines. You
need to be a self-motivated, independent learner who has the time to
devote to an online class. You also need good written communication skills
as this will be your main form of communication with your instructor and
classmates.
3.
How much time should I schedule for my online course(s)?
Online courses generally require more time than a face-to-face class. You
must be willing and able to put in the extra time and effort to complete
assigned reading, projects, and other required tasks. On average, an online
course requires you to spend at least 9 hours on Blackboard, per week, per
class, completing your course activities, assignments, tests, and requirements.
4.
Can I take an online course if I don’t have a computer or Internet at home?
Yes, you can. But remember that you are required to complete your course
work online and many students find the best time to do that in the evenings
or on the weekends from home. If you try to use your work computer, you
may run into issues such as firewalls and popup blockers which may prevent
you from completing course work.
5.
What services are available to help me as an online student?
Your instructor is always your first resource for assistance with course content.
EPCC offers services such as, Tutorial Services, Center for Students with
Disabilities and Academic Computing Services at the various campuses.
For technical assistance with Blackboard, the EPCC
Blackboard Help Desk is available toll free 24 hours a
day, 7 days a week year-round at 1-888-296-0863.