Faculty & Administrators Campus Climate & Satisfaction Survey 2010-2012 Comparative Data Notes: • Data compare the total percentages of respondents who “Agree” or “Strongly Agree” with each question item. • “Change” represents the change, expressed in percentage points, in percent share of the total. • “---“ indicates a comparable question was not asked in that year in this particular survey instrument. • Trendlines are illustrative and are not to scale. • Total respondents: Spring 2010, n=101; Spring 2011, n=123; Spring 2012, n=127. Change ‘10-‘12 (2.3) Change ‘11-‘12 (1.7) 90.5 (3.6) (1.3) 89.3 88.9 (2.2) (0.4) 78.5 79.0 79.8 1.3 0.8 63.6 58.9 69.2 5.6 10.3 2010 2011 2012 Change ‘10-‘12 Change ‘11-‘12 Personal Interactions at CSM 1. Interaction with students 2010 98.1 2011 97.5 2012 95.8 2. Interaction with staff 94.1 91.8 3. Interaction with faculty 91.1 4. Interaction with administrators 5. Interaction with district personnel Trend 2010 - 2012 Trend 2010 - 2012 Impressions of CSM 1. CSM is…Friendly 95.9 94.3 93.3 (2.6) (1.0) 2. CSM is…Welcoming 91.8 94.2 90.6 (1.2) (3.6) 3. CSM is…Respectful 89.7 86.8 90.8 1.1 4.0 4. CSM is…Safe 88.9 87.5 87.9 (1.0) 0.4 5. CSM is…Tolerant of diversity 86.3 89.2 89.7 3.4 0.5 6. CSM is…Caring 85.3 81.4 80.5 (4.8) (0.9) Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data 2010 73.1 2011 74.4 2012 77.9 Trend 2010 - 2012 Change ‘10-‘12 4.8 Change ‘11-‘12 3.5 7. CSM is…Improving 8. CSM is…Tolerant of differing perspectives & ideas 79.4 81.1 81.9 2.5 0.8 9. CSM is…Cooperative 77.9 78.5 80.3 2.4 1.8 10. CSM is…Up-to-date 69.8 75.2 75.0 5.2 (0.2) 11. CSM is…Cutting edge 47.3 53.8 56.5 9.2 2.7 12. CSM is…Changing with the times 77.3 79.3 77.4 0.1 (1.9) 13. CSM is…Concerned about me as an individual 53.1 55.8 66.4 13.3 10.6 14. CSM is…Intellectually challenging 75.8 76.4 80.0 4.2 3.6 15. CSM is…Academically rigorous 95.9 94.3 79.5 (16.4) (14.8) I am proud to say that I am an employee of CSM. I would recommend CSM to a family member or friend who is looking for a job. 90.8 94.1 89.7 (1.1) (4.4) 84.4 83.3 86.0 1.6 2.7 I would recommend CSM to a family member or a friend who is a prospective student. I expect that I will still be working for CSM in 5 years. If I were to start over, I would choose to work at CSM. 89.7 92.5 88.0 (1.7) (4.5) 79.3 77.6 86.1 6.8 8.5 84.5 85.6 80.2 (4.3) (5.4) Overall, I like working for CSM. 94.8 93.3 90.6 (4.2) (2.7) 64.5 64.4 64.9 0.4 0.5 54.0 62.5 64.5 10.5 2.0 74.4 82.4 81.7 7.3 (0.7) 66.7 74.7 72.5 5.8 (2.2) 62.0 69.2 70.3 8.3 1.1 76.7 85.3 82.1 5.4 (3.2) 70.3 72.4 78.5 8.2 6.1 56.8 66.1 66.4 9.6 0.3 Overall Attitude Toward CSM 1. 2. 3. 4. 5. 6. Career Opportunities 1. 2. 3. 4. 5. 6. 7. 8. My supervisor encourages me to build a career at CSM. There is opportunity here for people to advance their careers. Classroom teaching assignments are awarded fairly. Non-teaching faculty assignments are awarded fairly. Faculty are evaluated in an appropriate and reasonable manner. Procedures and policies for hiring faculty are clearly stated. The tenure review process for faculty is systematic, timely, and fair. I feel that excellence in teaching on my part is acknowledged. Page 2 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data 2010 2011 2012 Trend 2010 - 2012 Change ‘10-‘12 Change ‘11-‘12 Communications 1. There is open, two-way communication in my department/ division. 79.8 86.0 82.8 3.0 (3.2) 2. There is open, two-way communication between departments and/or between divisions. There is open, two-way communication throughout the college. At CSM, conflicts are handled civilly. CSM gives me information about the things I need to know. Overall, I feel informed and aware of College matters that affect me. 63.4 65.7 74.0 10.6 8.3 60.5 52.3 62.5 2.0 10.2 77.2 82.0 75.0 (2.2) (7.0) 79.6 73.1 79.8 0.2 6.7 81.1 71.4 79.6 (1.5) 8.2 I am provided with adequate information about institutional planning activities and efforts. 8. I understand my role in managing conflict. 9. CSM offers constructive avenues for managing conflict. 10. I feel that CSM encourages the free and open discussion of controversial topics. 85.6 76.5 82.7 (2.9) 6.2 79.6 76.8 80.2 0.6 3.4 67.5 65.5 67.7 0.2 2.2 70.0 67.0 61.8 (8.2) (5.2) 11. CSM regularly reviews all policies, procedures, and publications to assure accurate representation of its services. 78.8 77.5 76.9 (1.9) (0.6) I have good working relationships with my co-workers who are staff. I have good working relationships with my co-workers who are faculty. Employees in my work area work effectively as a team. 99.0 99.1 99.1 0.1 0.0 94.7 94.0 93.9 (0.8) (0.1) 82.6 87.3 87.2 4.6 (0.1) 4. Co-workers care about each other at CSM. 89.2 86.7 82.7 (6.5) (4.0) 5. Faculty members with whom I interact treat me with respect. Staff members with whom I interact treat me with respect. Administrators with whom I interact treat me with respect. 94.7 91.5 91.2 (3.5) (0.3) 96.9 100.0 97.4 0.5 (2.6) 87.2 86.3 81.8 (5.4) (4.5) 3. 4. 5. 6. 7. Co-Workers 1. 2. 3. 6. 7. Page 3 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data 8. Most faculty are genuinely interested in teaching and their students. 2010 92.7 2011 96.6 2012 94.8 Trend 2010 - 2012 Change ‘10-‘12 2.1 Change ‘11-‘12 (1.8) Job Attitude 1. I like my job. 96.9 97.5 95.7 (1.2) (1.8) 2. My job gives me the opportunity to use my skills and talents. I get a sense of accomplishment from my work. I am given the freedom to make decisions that affect my work. 93.7 97.4 95.6 1.9 (1.8) 97.9 98.3 95.7 (2.2) (2.6) 91.5 94.9 84.1 (7.4) (10.8) 5. CSM provides an environment that encourages personal growth. 75.8 79.1 73.9 (1.9) (5.2) 6. I have the work or office space I need to do my job effectively. 92.6 90.4 89.5 (3.1) (0.9) 7. I have the equipment I need to do my job effectively. I feel I have control over what work-related tasks I undertake. 88.3 87.2 88.6 0.3 1.4 79.3 90.4 85.8 6.5 (4.6) 3. 4. 8. Recognition 1. I am recognized when I do good work. 62.9 68.9 66.7 3.8 (2.2) 2. I feel valued as an individual on campus. Someone else usually gets the credit for the work I've done.* I am appreciated when I put in extra effort. I feel that CSM is genuinely concerned with my welfare. 75.0 74.1 74.3 (0.7) 0.2 17.0* 19.1* 22.0* 5.0* 2.9* 61.5 61.4 59.5 (2.0) (1.9) 60.0 58.1 67.9 7.9 9.8 75.0 74.5 78.3 3.3 3.8 60.4 65.3 62.5 2.1 (2.8) 70.3 78.2 68.2 (2.1) (10.0) 35.6 43.5 51.9 16.3 8.4 3. 4. 5. Workload 1. 2. 3. 4. My workload has increased in the last year. My workload is manageable and appropriate to my assignment. My job description accurately reflects what I do in my job. My work unit is adequately staffed. Supervision 1. My supervisor understands my work. 78.1 85.2 85.5 7.4 0.3 2. My supervisor treats me with respect. My supervisor praises me when I do good work. 83.0 90.4 86.5 3.5 (3.9) 69.2 74.6 74.3 5.1 (0.3) 3. *Note that the question-item is worded negatively. Page 4 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data 4. 5. I can count on my supervisor's support when I face tough issues. My supervisor provides me with feedback about the quality of my work. Change ‘10-‘12 0.4 Change ‘11-‘12 (4.0) 72.6 6.3 4.5 2010 77.2 2011 81.6 2012 77.6 66.3 68.1 Trend 2010 - 2012 6. My supervisor keeps me informed about changes that affect my work. 81.7 87.0 86.2 4.5 (0.8) 7. My supervisor motivates me to perform my best. 67.0 73.1 72.6 5.6 (0.5) Training & Professional Development 1. CSM makes release time available to me for training or professional development activities. 72.0 79.3 77.8 5.8 (1.5) 2. I have access to paid time or release time for training or professional development activities I choose to participate in. 72.6 77.3 72.5 (0.1) (4.8) 3. I have received enough training and education to work effectively. 81.3 90.2 80.8 (0.5) (9.4) 4. I am encouraged to learn new skills. 73.9 76.3 75.0 1.1 (1.3) 5. I have opportunities to attend conferences, workshops, or training relevant to my job. Faculty are fairly provided with flexible leave and unit banking opportunities. 80.2 81.9 75.0 (5.2) (6.9) 81.7 74.7 76.0 (5.7) 1.3 6. Work & Family/Life Balance 1. My work schedule allows time for my personal/family responsibilities. 83.7 79.1 80.0 (3.7) 0.9 2. I am satisfied with my schedule. 72.2 77.6 84.8 12.6 7.2 3. I can balance my personal/family responsibilities with my current workload. 81.3 80.0 79.3 (2.0) (0.7) 4. CSM values a work/life balance. 61.4 68.3 71.2 9.8 2.9 Diversity Awareness 1. I perceive racial or ethnic tensions on campus.* 26.0* 24.1* 21.8* (4.2)* (2.3)* 2. The right of faculty to present unpopular or controversial ideas in the classroom is valued and respected. Men and women are treated equally at CSM. 82.9 83.9 80.2 (2.7) (3.7) 87.0 87.6 80.6 (6.4) (7.0) 3. *Note that the question-item is worded negatively. Page 5 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data Change ‘10-‘12 (4.0) Change ‘11-‘12 (8.2) 90.9 0.2 (1.2) 92.0 85.6 (3.8) (6.4) 88.4 94.7 87.0 (1.4) (7.7) 22.5* 15.5* 19.0* (3.5)* 3.5* 14.1* 9.1* 12.5* (1.6)* 3.4* 10. I believe faculty are willing, when appropriate, to incorporate racial, ethnic, and gender perspectives into their courses. 11. I feel CSM has a culturally diverse curriculum. 12. CSM effectively accommodates students with disabilities. 89.3 91.9 82.7 (6.6) (9.2) 76.7 83.8 78.6 1.9 (5.2) 93.6 91.2 89.8 (3.8) (1.4) 13. CSM effectively accommodates employees with disabilities. 90.8 94.7 92.0 1.2 (2.7) 14. The College has provided me with opportunities to increase my understanding of diverse groups (i.e., different ethnicities, disabled, gender, age, alternative life styles, etc. ). 15. I believe CSM is supportive of LGBT students (Lesbian, Gay, Bisexual, and Transgender/Transsexual). 84.0 86.1 81.0 (3.0) (5.1) --- 92.5 90.2 N/A (2.3) --- 94.4 90.6 N/A (3.8) 97 98.3 100.0 3.0 1.7 4. I have confidence that CSM handles complaints of sexual harassment fairly. 5. CSM is supportive of all students-regardless of ethnicity, gender, religious beliefs, lifestyle, background, age, or sexual orientation. CSM is supportive of all employees--regardless of ethnicity, gender, religious beliefs, lifestyle, background, age, or sexual orientation. Other faculty and staff at CSM are respectful of my background and values. At times, because of my background, I feel isolated within the CSM community.* I think that sexual harassment is a problem at CSM.* 6. 7. 8. 9. 16. I believe CSM is supportive of LGBT employees (Lesbian, Gay, Bisexual, and Transgender/Transsexual). 2010 84.0 2011 88.2 2012 80.0 90.7 92.1 89.4 Trend 2010 - 2012 Campus & Facilities 1. I feel safe on campus during daylight hours. *Note that the question-item is worded negatively. Page 6 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data 2. 3. 4. 5. 6. I feel safe on campus during the evening or at night. Overall, Campus Security provides high quality services to the CSM community. Campus facilities (i.e., classrooms, washrooms, offices) are adequately maintained. Campus landscaping is adequately maintained. Classrooms are clean, neat, and conducive to learning. Change ‘10-‘12 8.4 Change ‘11-‘12 6.9 87.9 1.7 3.7 74.6 83.3 11.1 8.7 87.4 92.2 94.5 7.1 2.3 76.3 85.5 86.0 9.7 0.5 2010 78.7 2011 80.2 2012 87.1 86.2 84.2 72.2 Trend 2010 - 2012 Equipment & Technology 1. The college maintains and upgrades technology and equipment to meet instructional needs. 81.9 82.6 88.9 7.0 6.3 2. Computer equipment provided is adequate to meet my needs. 85.6 82.9 85.2 (0.4) 2.3 3. The college plans for and supports technology innovation. 76.5 81.6 84.4 7.9 2.8 4. CSM supports technology services to ensure that instructional needs are being met. CSM maintains educational equipment and materials in good working condition. 86.5 88.2 91.1 4.6 2.9 84.3 86.7 92.4 8.1 5.7 85.0 91.8 85.7 0.7 (6.1) 92.5 91.4 95.2 2.7 3.8 5. 6. 7. The college relies on faculty expertise to acquire educational equipment and materials that support instruction. When I have technical problems with equipment, I receive prompt technical support. Programs & Services 1. Computer labs maintain sufficient operating hours to meet the needs of students. 67.7 65.8 74.1 6.4 8.3 2. If necessary, I know where to refer students for various campus support services. Overall, CSM provides high quality student support services (e.g., counseling, financial aid, health services, EOPS, etc.). 89.6 85.7 89.8 0.2 4.1 80.5 89.3 84.0 3.5 (5.3) 47.5 59.2 58.7 11.2 (0.5) 3. 4. Adequate tutorial services are provided to meet the needs of students. Page 7 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data Change ‘10-‘12 7.7 Change ‘11-‘12 3.1 84.8 (3.2) (7.5) 83.2 76.9 1.9 (6.3) 80.4 83.5 86.3 5.9 2.8 75.3 70.1 72.1 (3.2) 2.0 82.6 82.7 76.0 (6.6) (6.7) 84.9 85.1 86.4 1.5 1.3 78.5 89.0 82.4 3.9 (6.6) 86.8 90.1 86.4 (0.4) (3.7) 14. The college provides the job and career preparation programs which its community needs. 15. Generally, students receive excellent customer service at CSM. 16. The library has an adequate collection (books, periodicals, and online resources) for student research. 17. The library has an adequate collection (books, periodicals, and online resources) for faculty and staff research and other needs. 77.8 78.0 81.0 3.2 3.0 --- 81.4 85.9 N/A 4.5 --- 81.8 88.9 N/A 7.1 --- 74.7 78.8 N/A 4.1 18. The library maintains sufficient operating hours for student access. --- 81.1 77.5 N/A (3.6) 19. The library maintains sufficient operating hours for faculty and staff access. --- 86.5 85.7 N/A (0.8) 74.2 65.8 68.2 (6.0) 2.4 5. Curricular and instructional innovations can be readily initiated. 6. Instructional programs are consistent with the goals of CSM’s mission statement. CSM assesses Student Learning Outcomes and uses the results to make improvements. CSM encourages the use of various teaching methodologies to accommodate the different learning styles of students. Courses are offered regularly to provide students the opportunity to complete their program of study within a reasonable time. 7. 8. 9. 10. Instructional programs reflect the educational needs of students and surrounding communities. 11. Student Services programs reflect the educational needs of students and surrounding communities. 12. Instructional programs are assessed, reviewed, and modified regularly. 13. Student Services programs are assessed, reviewed, and modified regularly. 2010 59.3 2011 63.9 2012 67.0 88.0 92.3 75.0 Trend 2010 - 2012 Governance & Planning 1. I am familiar with CSM’s “College Institutional Priorities, 2008-2011." Page 8 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data 2. 3. CSM works actively toward fulfilling its mission and vision. CSM mission statement guides institutional planning and decisionmaking. Change ‘10-‘12 (5.7) Change ‘11-‘12 (4.7) 80.4 (2.7) (2.8) 2010 87.5 2011 86.5 2012 81.8 83.1 83.2 Trend 2010 - 2012 4. Overall, the shared governance process is working well at CSM. 58.8 53.7 58.5 (0.3) 4.8 5. The role of all constituencies in shared governance is clearly stated and publicized. All constituencies have adequate opportunity to participate in the development of financial plans and budgets. College budget decisions are based upon input from all college constituencies. 73.6 69.4 66.3 (7.3) (3.1) 68.8 62.9 68.5 (0.3) 5.6 65.0 60.4 64.4 (0.6) 4.0 Appropriate and timely financial information is provided regularly throughout CSM. 9. CSM actively encourages faculty participation in decision-making processes. 10. I understand CSM’s decisionmaking processes. 77.1 85.0 74.5 (2.6) (10.5) 74.2 61.2 70.1 (4.1) 8.9 62.9 61.0 56.0 (6.9) (5.0) 11. All constituency groups work collaboratively toward the achievement of “College Institutional Priorities, 2008-2011.” 12. I understand the purpose(s) of the planning committees in which I participate. 71.8 68.4 71.3 (0.6) 2.8 86.2 92.8 85.9 (0.3) (6.9) 13. I understand my personal role on the institutional committees in which I participate. 14. I believe the institutional planning process as a whole is effective. 15. Strategic planning is used to identify needed areas of improvement and set goals for institutional change. 90.9 90.5 85.7 (5.2) (4.8) 62.2 66.7 68.7 6.5 2.0 69.6 84.0 76.8 7.2 (7.2) 6. 7. 8. CSM’s Senior Leadership 1. CSM's leadership, which includes the President, Vice Presidents and Deans, respects employees. 80.2 80.5 80.7 0.5 0.2 2. I have confidence in CSM's leadership. Employees truly respect CSM's leadership. 61.7 69.6 73.0 11.3 3.4 59.6 56.2 68.7 9.1 12.5 3. Page 9 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data 4. 5. 6. CSM's leaders understand employees' concerns. Overall, college administrators listen and respond to faculty concerns. Overall, there is a climate of mutual trust and respect among faculty and administrators. Change ‘10-‘12 1.3 Change ‘11-‘12 1.5 73.8 4.6 2.5 57.7 68.5 4.1 10.8 2010 68.1 2011 67.9 2012 69.4 69.2 71.3 64.4 Trend 2010 - 2012 District Office 1. The District Office provides necessary services that support CSM's mission. --- --- 78.0 N/A N/A 2. The District Office adheres to clearly defined policies consistent with the mission of the District. There are clear divisions of authority and responsibility between and among the District Office, Governing Board, and CSM. The Board of Trustees, the District Office, and the College function as mutually supporting yet independent self-governing --- --- 76.3 N/A N/A --- --- 75.3 N/A N/A --- --- 68.1 N/A N/A 3. 4. Survey Impressions 1. This survey was easy to use. 89.9 92.4 91.0 1.1 (1.4) 2. This survey adequately addressed issues that are important to me. 82.5 86.6 78.6 (3.9) (8.0) Page 10 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012 College of San Mateo Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data Demographics 2010 2011 2012 Change ’10-‘12 Change ’11-‘12 Adjunct Faculty 31.3 38.5 36.5 5.2 (2.0) Full-Time Faculty 61.6 55.7 59.1 (2.5) 3.4 Administrator 5.1 4.9 4.3 (0.8) (0.6) Retired or Post-Retirement 2.0 0.8 0.0 (2.0) (0.8) Number of Faculty 99 1. Employment Status 122 115 2010 2011 2012 Change ’10-‘12 Change ’11-‘12 1 to 5 17.2 16.1 16.5 (0.7) 0.4 6 to 10 15.2 25.0 18.3 3.1 (6.7) 11 to 20 41.4 30.6 34.8 (6.6) 4.2 21 or more 26.3 28.2 30.4 4.1 2.2 124 115 2010 2011 2012 Change ’10-‘12 Change ’11-‘12 2.1 4.3 1.9 (0.2) (2.4) 10.5 12.2 10.2 (0.3) (2.0) 6.3 6.1 4.6 (1.7) (1.5) --- --- 2. Years Worked in SMCCCD Number of Faculty 3. Ethnicity African American or Black Asian Hispanic/Latino Middle Eastern 99 --- 0.9 Native American 0 0.9 0.0 0.0 (0.9) Pacific Islander 0 0.9 11.9 11.9 11.0 68.4 69.6 68.5 0.1 (1.1) Multi-Racial 6.3 5.2 10.2 3.9 5.0 Other 6.3 --- 2.8 --- --- Number of Faculty 95 115 108 2010 2011 2012 Change ’10-‘12 Change ’11-‘12 Female 60.6 56.3 53.2 (7.4) (3.1) Male 39.4 43.7 46.8 7.4 3.1 119 111 White 4. My gender: Number of Faculty Page 11 94 --- Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie August 27, 2012