Faculty & Administrators Campus Climate & Satisfaction Survey
2010-2012 Comparative Data
Notes:
• Data compare the total percentages of respondents who “Agree” or
“Strongly Agree” with each question item.
•
“Change” represents the change, expressed in percentage points, in
percent share of the total.
•
“---“ indicates a comparable question was not asked in that year in this
particular survey instrument.
•
Trendlines are illustrative and are not to scale.
•
Total respondents: Spring 2010, n=101; Spring 2011, n=123; Spring 2012,
n=127.
Change
‘10-‘12
(2.3)
Change
‘11-‘12
(1.7)
90.5
(3.6)
(1.3)
89.3
88.9
(2.2)
(0.4)
78.5
79.0
79.8
1.3
0.8
63.6
58.9
69.2
5.6
10.3
2010
2011
2012
Change
‘10-‘12
Change
‘11-‘12
Personal Interactions at CSM
1. Interaction with students
2010
98.1
2011
97.5
2012
95.8
2.
Interaction with staff
94.1
91.8
3.
Interaction with faculty
91.1
4.
Interaction with administrators
5.
Interaction with district personnel
Trend
2010 - 2012
Trend
2010 - 2012
Impressions of CSM
1.
CSM is…Friendly
95.9
94.3
93.3
(2.6)
(1.0)
2.
CSM is…Welcoming
91.8
94.2
90.6
(1.2)
(3.6)
3.
CSM is…Respectful
89.7
86.8
90.8
1.1
4.0
4.
CSM is…Safe
88.9
87.5
87.9
(1.0)
0.4
5.
CSM is…Tolerant of diversity
86.3
89.2
89.7
3.4
0.5
6.
CSM is…Caring
85.3
81.4
80.5
(4.8)
(0.9)
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Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
2010
73.1
2011
74.4
2012
77.9
Trend
2010 - 2012
Change
‘10-‘12
4.8
Change
‘11-‘12
3.5
7.
CSM is…Improving
8.
CSM is…Tolerant of differing
perspectives & ideas
79.4
81.1
81.9
2.5
0.8
9.
CSM is…Cooperative
77.9
78.5
80.3
2.4
1.8
10. CSM is…Up-to-date
69.8
75.2
75.0
5.2
(0.2)
11. CSM is…Cutting edge
47.3
53.8
56.5
9.2
2.7
12. CSM is…Changing with the times
77.3
79.3
77.4
0.1
(1.9)
13. CSM is…Concerned about me as
an individual
53.1
55.8
66.4
13.3
10.6
14. CSM is…Intellectually challenging
75.8
76.4
80.0
4.2
3.6
15. CSM is…Academically rigorous
95.9
94.3
79.5
(16.4)
(14.8)
I am proud to say that I am an
employee of CSM.
I would recommend CSM to a
family member or friend who is
looking for a job.
90.8
94.1
89.7
(1.1)
(4.4)
84.4
83.3
86.0
1.6
2.7
I would recommend CSM to a
family member or a friend who is a
prospective student.
I expect that I will still be working
for CSM in 5 years.
If I were to start over, I would
choose to work at CSM.
89.7
92.5
88.0
(1.7)
(4.5)
79.3
77.6
86.1
6.8
8.5
84.5
85.6
80.2
(4.3)
(5.4)
Overall, I like working for CSM.
94.8
93.3
90.6
(4.2)
(2.7)
64.5
64.4
64.9
0.4
0.5
54.0
62.5
64.5
10.5
2.0
74.4
82.4
81.7
7.3
(0.7)
66.7
74.7
72.5
5.8
(2.2)
62.0
69.2
70.3
8.3
1.1
76.7
85.3
82.1
5.4
(3.2)
70.3
72.4
78.5
8.2
6.1
56.8
66.1
66.4
9.6
0.3
Overall Attitude Toward CSM
1.
2.
3.
4.
5.
6.
Career Opportunities
1.
2.
3.
4.
5.
6.
7.
8.
My supervisor encourages me to
build a career at CSM.
There is opportunity here for
people to advance their careers.
Classroom teaching assignments
are awarded fairly.
Non-teaching faculty assignments
are awarded fairly.
Faculty are evaluated in an
appropriate and reasonable
manner.
Procedures and policies for hiring
faculty are clearly stated.
The tenure review process for
faculty is systematic, timely, and
fair.
I feel that excellence in teaching on
my part is acknowledged.
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College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
2010
2011
2012
Trend
2010 - 2012
Change
‘10-‘12
Change
‘11-‘12
Communications
1.
There is open, two-way
communication in my department/
division.
79.8
86.0
82.8
3.0
(3.2)
2.
There is open, two-way
communication between
departments and/or between
divisions.
There is open, two-way
communication throughout the
college.
At CSM, conflicts are handled
civilly.
CSM gives me information about
the things I need to know.
Overall, I feel informed and aware
of College matters that affect me.
63.4
65.7
74.0
10.6
8.3
60.5
52.3
62.5
2.0
10.2
77.2
82.0
75.0
(2.2)
(7.0)
79.6
73.1
79.8
0.2
6.7
81.1
71.4
79.6
(1.5)
8.2
I am provided with adequate
information about institutional
planning activities and efforts.
8. I understand my role in managing
conflict.
9. CSM offers constructive avenues
for managing conflict.
10. I feel that CSM encourages the
free and open discussion of
controversial topics.
85.6
76.5
82.7
(2.9)
6.2
79.6
76.8
80.2
0.6
3.4
67.5
65.5
67.7
0.2
2.2
70.0
67.0
61.8
(8.2)
(5.2)
11. CSM regularly reviews all policies,
procedures, and publications to
assure accurate representation of
its services.
78.8
77.5
76.9
(1.9)
(0.6)
I have good working relationships
with my co-workers who are staff.
I have good working relationships
with my co-workers who are
faculty.
Employees in my work area work
effectively as a team.
99.0
99.1
99.1
0.1
0.0
94.7
94.0
93.9
(0.8)
(0.1)
82.6
87.3
87.2
4.6
(0.1)
4.
Co-workers care about each other
at CSM.
89.2
86.7
82.7
(6.5)
(4.0)
5.
Faculty members with whom I
interact treat me with respect.
Staff members with whom I interact
treat me with respect.
Administrators with whom I interact
treat me with respect.
94.7
91.5
91.2
(3.5)
(0.3)
96.9
100.0
97.4
0.5
(2.6)
87.2
86.3
81.8
(5.4)
(4.5)
3.
4.
5.
6.
7.
Co-Workers
1.
2.
3.
6.
7.
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College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
8.
Most faculty are genuinely
interested in teaching and their
students.
2010
92.7
2011
96.6
2012
94.8
Trend
2010 - 2012
Change
‘10-‘12
2.1
Change
‘11-‘12
(1.8)
Job Attitude
1.
I like my job.
96.9
97.5
95.7
(1.2)
(1.8)
2.
My job gives me the opportunity to
use my skills and talents.
I get a sense of accomplishment
from my work.
I am given the freedom to make
decisions that affect my work.
93.7
97.4
95.6
1.9
(1.8)
97.9
98.3
95.7
(2.2)
(2.6)
91.5
94.9
84.1
(7.4)
(10.8)
5.
CSM provides an environment that
encourages personal growth.
75.8
79.1
73.9
(1.9)
(5.2)
6.
I have the work or office space I
need to do my job effectively.
92.6
90.4
89.5
(3.1)
(0.9)
7.
I have the equipment I need to do
my job effectively.
I feel I have control over what
work-related tasks I undertake.
88.3
87.2
88.6
0.3
1.4
79.3
90.4
85.8
6.5
(4.6)
3.
4.
8.
Recognition
1.
I am recognized when I do good
work.
62.9
68.9
66.7
3.8
(2.2)
2.
I feel valued as an individual on
campus.
Someone else usually gets the
credit for the work I've done.*
I am appreciated when I put in
extra effort.
I feel that CSM is genuinely
concerned with my welfare.
75.0
74.1
74.3
(0.7)
0.2
17.0*
19.1*
22.0*
5.0*
2.9*
61.5
61.4
59.5
(2.0)
(1.9)
60.0
58.1
67.9
7.9
9.8
75.0
74.5
78.3
3.3
3.8
60.4
65.3
62.5
2.1
(2.8)
70.3
78.2
68.2
(2.1)
(10.0)
35.6
43.5
51.9
16.3
8.4
3.
4.
5.
Workload
1.
2.
3.
4.
My workload has increased in the
last year.
My workload is manageable and
appropriate to my assignment.
My job description accurately
reflects what I do in my job.
My work unit is adequately
staffed.
Supervision
1.
My supervisor understands my work.
78.1
85.2
85.5
7.4
0.3
2.
My supervisor treats me with
respect.
My supervisor praises me when I
do good work.
83.0
90.4
86.5
3.5
(3.9)
69.2
74.6
74.3
5.1
(0.3)
3.
*Note that the question-item is worded negatively.
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College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
4.
5.
I can count on my supervisor's
support when I face tough issues.
My supervisor provides me with
feedback about the quality of my
work.
Change
‘10-‘12
0.4
Change
‘11-‘12
(4.0)
72.6
6.3
4.5
2010
77.2
2011
81.6
2012
77.6
66.3
68.1
Trend
2010 - 2012
6.
My supervisor keeps me informed
about changes that affect my work.
81.7
87.0
86.2
4.5
(0.8)
7.
My supervisor motivates me to
perform my best.
67.0
73.1
72.6
5.6
(0.5)
Training & Professional Development
1.
CSM makes release time available
to me for training or professional
development activities.
72.0
79.3
77.8
5.8
(1.5)
2.
I have access to paid time or
release time for training or
professional development activities
I choose to participate in.
72.6
77.3
72.5
(0.1)
(4.8)
3.
I have received enough training
and education to work effectively.
81.3
90.2
80.8
(0.5)
(9.4)
4.
I am encouraged to learn new
skills.
73.9
76.3
75.0
1.1
(1.3)
5.
I have opportunities to attend
conferences, workshops, or training
relevant to my job.
Faculty are fairly provided with
flexible leave and unit banking
opportunities.
80.2
81.9
75.0
(5.2)
(6.9)
81.7
74.7
76.0
(5.7)
1.3
6.
Work & Family/Life Balance
1.
My work schedule allows time for
my personal/family responsibilities.
83.7
79.1
80.0
(3.7)
0.9
2.
I am satisfied with my schedule.
72.2
77.6
84.8
12.6
7.2
3.
I can balance my personal/family
responsibilities with my current
workload.
81.3
80.0
79.3
(2.0)
(0.7)
4.
CSM values a work/life balance.
61.4
68.3
71.2
9.8
2.9
Diversity Awareness
1.
I perceive racial or ethnic tensions
on campus.*
26.0*
24.1*
21.8*
(4.2)*
(2.3)*
2.
The right of faculty to present
unpopular or controversial ideas in
the classroom is valued and
respected.
Men and women are treated
equally at CSM.
82.9
83.9
80.2
(2.7)
(3.7)
87.0
87.6
80.6
(6.4)
(7.0)
3.
*Note that the question-item is worded negatively.
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College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
Change
‘10-‘12
(4.0)
Change
‘11-‘12
(8.2)
90.9
0.2
(1.2)
92.0
85.6
(3.8)
(6.4)
88.4
94.7
87.0
(1.4)
(7.7)
22.5*
15.5*
19.0*
(3.5)*
3.5*
14.1*
9.1*
12.5*
(1.6)*
3.4*
10. I believe faculty are willing, when
appropriate, to incorporate racial,
ethnic, and gender perspectives
into their courses.
11. I feel CSM has a culturally diverse
curriculum.
12. CSM effectively accommodates
students with disabilities.
89.3
91.9
82.7
(6.6)
(9.2)
76.7
83.8
78.6
1.9
(5.2)
93.6
91.2
89.8
(3.8)
(1.4)
13. CSM effectively accommodates
employees with disabilities.
90.8
94.7
92.0
1.2
(2.7)
14. The College has provided me with
opportunities to increase my
understanding of diverse groups
(i.e., different ethnicities, disabled,
gender, age, alternative life styles,
etc. ).
15. I believe CSM is supportive of
LGBT students (Lesbian, Gay,
Bisexual, and
Transgender/Transsexual).
84.0
86.1
81.0
(3.0)
(5.1)
---
92.5
90.2
N/A
(2.3)
---
94.4
90.6
N/A
(3.8)
97
98.3
100.0
3.0
1.7
4.
I have confidence that CSM
handles complaints of sexual
harassment fairly.
5.
CSM is supportive of all students-regardless of ethnicity, gender,
religious beliefs, lifestyle,
background, age, or sexual
orientation.
CSM is supportive of
all employees--regardless of
ethnicity, gender, religious beliefs,
lifestyle, background, age, or
sexual orientation.
Other faculty and staff at CSM are
respectful of my background and
values.
At times, because of my
background, I feel isolated within
the CSM community.*
I think that sexual harassment is a
problem at CSM.*
6.
7.
8.
9.
16. I believe CSM is supportive of
LGBT employees (Lesbian, Gay,
Bisexual, and
Transgender/Transsexual).
2010
84.0
2011
88.2
2012
80.0
90.7
92.1
89.4
Trend
2010 - 2012
Campus & Facilities
1.
I feel safe on campus during
daylight hours.
*Note that the question-item is worded negatively.
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College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
2.
3.
4.
5.
6.
I feel safe on campus during the
evening or at night.
Overall, Campus Security provides
high quality services to the CSM
community.
Campus facilities (i.e., classrooms,
washrooms, offices) are
adequately maintained.
Campus landscaping is adequately
maintained.
Classrooms are clean, neat, and
conducive to learning.
Change
‘10-‘12
8.4
Change
‘11-‘12
6.9
87.9
1.7
3.7
74.6
83.3
11.1
8.7
87.4
92.2
94.5
7.1
2.3
76.3
85.5
86.0
9.7
0.5
2010
78.7
2011
80.2
2012
87.1
86.2
84.2
72.2
Trend
2010 - 2012
Equipment & Technology
1.
The college maintains and
upgrades technology and
equipment to meet instructional
needs.
81.9
82.6
88.9
7.0
6.3
2.
Computer equipment provided is
adequate to meet my needs.
85.6
82.9
85.2
(0.4)
2.3
3.
The college plans for and supports
technology innovation.
76.5
81.6
84.4
7.9
2.8
4.
CSM supports technology services
to ensure that instructional needs
are being met.
CSM maintains educational
equipment and materials in good
working condition.
86.5
88.2
91.1
4.6
2.9
84.3
86.7
92.4
8.1
5.7
85.0
91.8
85.7
0.7
(6.1)
92.5
91.4
95.2
2.7
3.8
5.
6.
7.
The college relies on faculty
expertise to acquire educational
equipment and materials that
support instruction.
When I have technical problems
with equipment, I receive prompt
technical support.
Programs & Services
1.
Computer labs maintain sufficient
operating hours to meet the needs
of students.
67.7
65.8
74.1
6.4
8.3
2.
If necessary, I know where to refer
students for various campus support
services.
Overall, CSM provides high quality
student support services (e.g.,
counseling, financial aid, health
services, EOPS, etc.).
89.6
85.7
89.8
0.2
4.1
80.5
89.3
84.0
3.5
(5.3)
47.5
59.2
58.7
11.2
(0.5)
3.
4.
Adequate tutorial services are
provided to meet the needs of
students.
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College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
Change
‘10-‘12
7.7
Change
‘11-‘12
3.1
84.8
(3.2)
(7.5)
83.2
76.9
1.9
(6.3)
80.4
83.5
86.3
5.9
2.8
75.3
70.1
72.1
(3.2)
2.0
82.6
82.7
76.0
(6.6)
(6.7)
84.9
85.1
86.4
1.5
1.3
78.5
89.0
82.4
3.9
(6.6)
86.8
90.1
86.4
(0.4)
(3.7)
14. The college provides the job and
career preparation programs
which its community needs.
15. Generally, students receive
excellent customer service at CSM.
16. The library has an adequate
collection (books, periodicals, and
online resources) for student
research.
17. The library has an adequate
collection (books, periodicals, and
online resources) for faculty and
staff research and other needs.
77.8
78.0
81.0
3.2
3.0
---
81.4
85.9
N/A
4.5
---
81.8
88.9
N/A
7.1
---
74.7
78.8
N/A
4.1
18. The library maintains sufficient
operating hours for student access.
---
81.1
77.5
N/A
(3.6)
19. The library maintains sufficient
operating hours for faculty and
staff access.
---
86.5
85.7
N/A
(0.8)
74.2
65.8
68.2
(6.0)
2.4
5.
Curricular and instructional
innovations can be readily
initiated.
6.
Instructional programs are
consistent with the goals of CSM’s
mission statement.
CSM assesses Student Learning
Outcomes and uses the results to
make improvements.
CSM encourages the use of various
teaching methodologies to
accommodate the different
learning styles of students.
Courses are offered regularly to
provide students the opportunity to
complete their program of study
within a reasonable time.
7.
8.
9.
10. Instructional programs reflect the
educational needs of students and
surrounding communities.
11. Student Services programs reflect
the educational needs of students
and surrounding communities.
12. Instructional programs are
assessed, reviewed, and modified
regularly.
13. Student Services programs are
assessed, reviewed, and modified
regularly.
2010
59.3
2011
63.9
2012
67.0
88.0
92.3
75.0
Trend
2010 - 2012
Governance & Planning
1.
I am familiar with CSM’s “College
Institutional Priorities, 2008-2011."
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College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
2.
3.
CSM works actively toward
fulfilling its mission and vision.
CSM mission statement guides
institutional planning and decisionmaking.
Change
‘10-‘12
(5.7)
Change
‘11-‘12
(4.7)
80.4
(2.7)
(2.8)
2010
87.5
2011
86.5
2012
81.8
83.1
83.2
Trend
2010 - 2012
4.
Overall, the shared governance
process is working well at CSM.
58.8
53.7
58.5
(0.3)
4.8
5.
The role of all constituencies in
shared governance is clearly
stated and publicized.
All constituencies have adequate
opportunity to participate in the
development of financial plans and
budgets.
College budget decisions are
based upon input from all college
constituencies.
73.6
69.4
66.3
(7.3)
(3.1)
68.8
62.9
68.5
(0.3)
5.6
65.0
60.4
64.4
(0.6)
4.0
Appropriate and timely financial
information is provided regularly
throughout CSM.
9. CSM actively encourages faculty
participation in decision-making
processes.
10. I understand CSM’s decisionmaking processes.
77.1
85.0
74.5
(2.6)
(10.5)
74.2
61.2
70.1
(4.1)
8.9
62.9
61.0
56.0
(6.9)
(5.0)
11. All constituency groups work
collaboratively toward the
achievement of “College
Institutional Priorities, 2008-2011.”
12. I understand the purpose(s) of the
planning committees in which I
participate.
71.8
68.4
71.3
(0.6)
2.8
86.2
92.8
85.9
(0.3)
(6.9)
13. I understand my personal role on
the institutional committees in which
I participate.
14. I believe the institutional planning
process as a whole is effective.
15. Strategic planning is used to
identify needed areas of
improvement and set goals for
institutional change.
90.9
90.5
85.7
(5.2)
(4.8)
62.2
66.7
68.7
6.5
2.0
69.6
84.0
76.8
7.2
(7.2)
6.
7.
8.
CSM’s Senior Leadership
1.
CSM's leadership, which includes
the President, Vice Presidents and
Deans, respects employees.
80.2
80.5
80.7
0.5
0.2
2.
I have confidence in CSM's
leadership.
Employees truly respect CSM's
leadership.
61.7
69.6
73.0
11.3
3.4
59.6
56.2
68.7
9.1
12.5
3.
Page 9
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
4.
5.
6.
CSM's leaders understand
employees' concerns.
Overall, college administrators
listen and respond to faculty
concerns.
Overall, there is a climate of
mutual trust and respect among
faculty and administrators.
Change
‘10-‘12
1.3
Change
‘11-‘12
1.5
73.8
4.6
2.5
57.7
68.5
4.1
10.8
2010
68.1
2011
67.9
2012
69.4
69.2
71.3
64.4
Trend
2010 - 2012
District Office
1.
The District Office provides
necessary services that support
CSM's mission.
---
---
78.0
N/A
N/A
2.
The District Office adheres to
clearly defined policies consistent
with the mission of the District.
There are clear divisions of
authority and responsibility
between and among the District
Office, Governing Board, and
CSM.
The Board of Trustees, the District
Office, and the College function as
mutually supporting yet
independent self-governing
---
---
76.3
N/A
N/A
---
---
75.3
N/A
N/A
---
---
68.1
N/A
N/A
3.
4.
Survey Impressions
1.
This survey was easy to use.
89.9
92.4
91.0
1.1
(1.4)
2.
This survey adequately addressed
issues that are important to me.
82.5
86.6
78.6
(3.9)
(8.0)
Page 10
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators Campus Climate & Satisfaction Survey: 2010-2012 Comparative Data
Demographics
2010
2011
2012
Change
’10-‘12
Change
’11-‘12
Adjunct Faculty
31.3
38.5
36.5
5.2
(2.0)
Full-Time Faculty
61.6
55.7
59.1
(2.5)
3.4
Administrator
5.1
4.9
4.3
(0.8)
(0.6)
Retired or Post-Retirement
2.0
0.8
0.0
(2.0)
(0.8)
Number of Faculty
99
1.
Employment Status
122
115
2010
2011
2012
Change
’10-‘12
Change
’11-‘12
1 to 5
17.2
16.1
16.5
(0.7)
0.4
6 to 10
15.2
25.0
18.3
3.1
(6.7)
11 to 20
41.4
30.6
34.8
(6.6)
4.2
21 or more
26.3
28.2
30.4
4.1
2.2
124
115
2010
2011
2012
Change
’10-‘12
Change
’11-‘12
2.1
4.3
1.9
(0.2)
(2.4)
10.5
12.2
10.2
(0.3)
(2.0)
6.3
6.1
4.6
(1.7)
(1.5)
---
---
2.
Years Worked in SMCCCD
Number of Faculty
3.
Ethnicity
African American or Black
Asian
Hispanic/Latino
Middle Eastern
99
---
0.9
Native American
0
0.9
0.0
0.0
(0.9)
Pacific Islander
0
0.9
11.9
11.9
11.0
68.4
69.6
68.5
0.1
(1.1)
Multi-Racial
6.3
5.2
10.2
3.9
5.0
Other
6.3
---
2.8
---
---
Number of Faculty
95
115
108
2010
2011
2012
Change
’10-‘12
Change
’11-‘12
Female
60.6
56.3
53.2
(7.4)
(3.1)
Male
39.4
43.7
46.8
7.4
3.1
119
111
White
4.
My gender:
Number of Faculty
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94
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Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012