Faculty & Administrators’ Campus Climate &
Satisfaction Survey
Ranked Responses
Conducted June 2012 (n = 127)
Notes:
• Counts are listed in (parentheses).
• “Total Agree” includes the numbers of respondents who “Agree” +
“Strongly Agree.” “Total Disagree” includes the numbers of respondents who “Disagree” + “Strongly Disagree.”
Personal Interactions at CSM
1. Interaction With Students
2. Interaction With Staff
3. Interaction With Faculty
4. Interaction With Administrators
5. Interaction With District Personnel
Friendly Neutral
95.8% (113) 2.5% (5)
90.5% (105) 8.2% (9)
88.9% (104) 9.1% (9)
Unfriendly
0% (0)
1.7% (2)
3.4% (4)
79.8% (91) 12.6% (11) 10.5% (12)
69.2% (74) 26.8% (21) 11.2% (12)
# of Faculty
118
116
117
114
107
Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie
August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category
Impressions Of
CSM
Question
1. CSM is…Friendly
3. CSM is…Respectful
2. CSM is…Welcoming
5. CSM is…Tolerant of diversity
4. CSM is…Safe
8. CSM is…Tolerant of differing perspectives & ideas
6. CSM is…Caring
9. CSM is…Cooperative
14. CSM is…Intellectually challenging
15. CSM is…Academically rigorous
7. CSM is…Improving
12. CSM is…Changing with the times
10. CSM is…Up-to-date
13. CSM is…Concerned about me as an individual
11. CSM is…Cutting edge
Overall Attitude
Toward CSM
6. Overall, I like working for CSM.
1. I am proud to say that I am an employee of CSM.
3. I would recommend CSM to a family member or a friend who is a prospective student.
Career
Opportunities
4. I expect that I will still be working for
CSM in 5 years.
2. I would recommend CSM to a family member or friend who is looking for a job.
5. If I were to start over, I would choose to work at CSM.
6. Procedures and policies for hiring faculty are clearly stated.
3. Classroom teaching assignments are awarded fairly.
7. The tenure review process for faculty is systematic, timely, and fair.
4. Non-teaching faculty assignments are awarded fairly.
5. Faculty are evaluated in an appropriate and reasonable manner.
Total Agree Total Disagree
93.3% (111)
90.8% (108)
90.6% (106)
89.7% (104)
87.9% (102)
81.9% (95)
80.5% (95)
80.3% (94)
80.0% (92)
79.5% (93)
77.9% (88)
77.4% (89)
75.0% (87)
66.4% (77)
86.1% (93)
86.0% (98)
80.2% (89)
82.1% (87)
81.7% (85)
78.5% (62)
72.5% (50)
70.3% (78)
6.7% (8)
9.2% (11)
9.4% (11)
10.3% (12)
12.1% (14)
18.1% (21)
19.5% (23)
19.7% (23)
20.0% (23)
20.5% (24)
22.1% (25)
22.6% (26)
25.0% (29)
33.6% (39)
56.5% (65) 43.5% (50)
90.6% (106) 9.4% (11)
89.7% (104) 10.3% (12)
88.0% (103) 12.0% (14)
13.9% (15)
14.0% (16)
19.8% (22)
17.9% (19)
18.3% (19)
21.5% (17)
27.5% (19)
29.7% (33)
Does not
Apply
0
0
1
2
0
2
1
2
2
2
3
3
3
2
3
1
2
1
7
3
5
6
10
35
40
4
# of
Faculty
119
119
118
118
116
118
118
118
118
118
115
117
116
112
114
114
109
115
116
118
119
118
119
119
117
119
Page 2 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie
August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category Question Total Agree Total Disagree
8. I feel that excellence in teaching on my part is acknowledged.
1. My supervisor encourages me to build a career at CSM.
2. There is opportunity here for people to advance their careers.
Communication 1. There is open, two-way communication in my department/division.
66.4% (71)
64.9% (63)
64.5% (71)
82.8% (96)
33.6% (36)
35.1% (34)
35.5% (39)
17.2% (20)
7. I am provided with adequate information about institutional planning activities and efforts.
82.7% (91) 17.3% (19)
8. I understand my role in managing conflict.
80.2% (85) 19.8% (21)
Does not
Apply
7
17
5
0
5
6
# of
Faculty
114
114
115
116
115
112
79.8% (91) 20.2% (23) 1 115
Co-Workers
5. CSM gives me information about the things I need to know.
6. Overall, I feel informed and aware of
College matters that affect me.
11. CSM regularly reviews all policies, procedures, and publications to assure accurate representation of its services.
4. At CSM, conflicts are handled civilly.
79.6% (90)
76.9% (70)
75.0% (75)
20.4% (23)
23.1% (21)
25.0% (25)
2. There is open, two-way communication between departments and/or between divisions
9. CSM offers constructive avenues for managing conflict.
3. There is open, two-way communication throughout the college.
10. I feel that CSM encourages the free and open discussion of controversial topics.
74.0% (71)
67.7% (67)
62.5% (65)
61.8% (63)
1. I have good working relationships with my co-workers who are staff.
6. Staff members with whom I interact treat me with respect.
8. Most faculty are genuinely interested in teaching and their students.
99.1% (113)
97.4% (111)
94.8% (109)
26.0% (25)
32.3% (32)
37.5% (39)
38.2% (39)
0.9% (1)
2.6% (3)
5.2% (6)
2. I have good working relationships with my co-workers who are faculty.
5. Faculty members with whom I interact treat me with respect.
3. Employees in my work area work effectively as a team.
4. Co-workers care about each other at
CSM.
93.9% (107) 6.1% (7)
91.2% (104) 8.8% (10)
87.2% (95)
82.7% (91)
12.8% (14)
17.3% (19)
0
19
11
18
13
8
11
2
0
0
0
0
5
1
113
110
111
114
112
112
113
116
114
115
114
114
114
111
Page 3 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie
August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category
Job Attitude
Question
7. Administrators with whom I interact treat me respect.
1. I like my job.
Recognition
3. I get a sense of accomplishment from my work.
2. My job gives me the opportunity to use my skills and talents.
6. I have the work or office space I need to do my job effectively.
7. I have the equipment I need to do my job effectively.
8. I feel I have control over what workrelated tasks I undertake.
Total Agree Total Disagree
81.8% (90)
95.7% (112)
95.7% (110)
95.6% (108)
89.5% (102)
88.6% (101)
85.8% (97)
18.2% (20)
4.3% (5)
4.3% (5)
4.4% (5)
10.5% (12)
11.4% (13)
14.2% (16)
4. I am given the freedom to make decisions that affect my work.
5. CSM provides an environment that encourages personal growth.
84.1% (95)
73.9% (82)
15.9% (18)
26.1% (29)
2. I feel valued as an individual on campus.
74.3% (84) 25.7% (29)
Does not
Apply
4
0
0
0
1
0
1
1
3
1
# of
Faculty
114
117
115
113
115
114
114
114
114
114
Workload
Supervision
5. I feel that CSM is genuinely concerned with my welfare.
1. I am recognized when I do good work.
4. I am appreciated when I put in extra effort.
3. Someone else usually gets the credit for the work I've done.*
1. My workload has increased in the last year.
3. My job description accurately reflects what I do in my job.
2. My workload is manageable and appropriate to my assignment.
4. My work unit is adequately staffed.
67.9% (74) 32.1% (35)
66.7% (76)
78.3% (83)
68.2% (73)
62.5% (70)
51.9% (54)
86.5% (96)
33.3% (38)
59.5% (66) 40.5% (45)
22.0% (22)* 78.0% (78)*
21.7% (23)
31.8% (34)
37.5% (42)
48.1% (50)
13.5% (15)
5
1
2
16
8
4
1
10
2
114
115
113
116
114
111
113
114
113 2. My supervisor treats me with respect.
6. My supervisor keeps me informed about changes that affect my work.
1. My supervisor understands my work.
4. I can count on my supervisor's support when I face tough issues.
3. My supervisor praises me when I do good work.
*Note that the question-item is negatively worded.
86.2% (94)
85.5% (94)
13.8% (15)
14.5% (16)
77.6% (83) 22.4% (24)
74.3% (81) 25.7% (28)
4
3
5
4
113
113
112
113
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August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category
Training &
Professional
Development
Question
5. My supervisor provides me with feedback about the quality of my work.
7. My supervisor motivates me to perform my best.
3. I have received enough training and education to work effectively.
1. CSM makes release time available to me for training or professional development activities.
6. Faculty are fairly provided with flexible leave and unit banking opportunities.
4. I am encouraged to learn new skills.
Work &
Family/Life
Balance
Diversity
Awareness
5. I have opportunities to attend conferences, workshops, or training.
2. I have access to paid time or release time for training or professional development activities I choose to participate in.
2. I am satisfied with my schedule.
1. My work schedule allows time for my personal/family responsibilities.
3. I can balance my personal/family responsibilities with my current workload.
4. CSM values a work/life balance.
13. CSM effectively accommodates employees with disabilities.
5. CSM is supportive of all students-regardless of ethnicity, gender, religious beliefs, lifestyle, background, age, or sexual orientation.
16. I believe CSM is supportive of LGBT students (Lesbian, Gay, Bisexual, and
Transgender/ Transsexual)
15. I believe CSM is supportive of LGBT employees (Lesbian, Gay, Bisexual, and
Transgender/ Transsexual)
12. CSM effectively accommodates students with disabilities.
7. Other faculty and staff at CSM are respectful of my background and values.
6. CSM is supportive of all employees-regardless of ethnicity, gender, religious beliefs, lifestyle, background, age, or sexual orientation.
Total Agree Total Disagree
72.6% (77)
72.6% (77)
80.8% (84)
77.8% (70)
76.0% (57)
75.0% (78)
75.0% (75)
72.5% (66)
84.8% (95)
80.0% (88)
79.3% (88)
71.2% (74)
92.0% (80)
90.6% (87)
90.2% (83)
89.8% (97)
87.0% (94)
85.6% (95)
27.4% (29)
27.4% (29)
19.2% (20)
22.2% (20)
24.0% (18)
25.0% (26)
25.0% (25)
27.5% (25)
15.2% (17)
20.0% (22)
20.7% (23)
28.8% (30)
8.0% (7)
90.9% (100) 9.1% (10)
9.4% (9)
9.8% (9)
10.2% (11)
13.0% (14)
14.4% (16)
Does not
Apply
7
6
6
20
34
6
9
17
1
3
2
4
25
2
15
21
4
3
2
# of
Faculty
113
112
110
110
109
110
109
108
113
113
113
108
112
112
111
113
112
111
113
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August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category Question
10. I believe faculty are willing, when appropriate, to incorporate racial, ethnic, and gender perspectives into their courses.
14. The College has provided me with opportunities to increase my understanding of diverse groups (i.e., different ethnicities, disabled, gender, age, alternative life styles, etc.).
3. Men and women are treated equally at
CSM.
2. The right of faculty to present unpopular or controversial ideas in the classroom is valued and respected.
4. I have confidence that CSM handles complaints of sexual harassment fairly.
11. I feel CSM has a culturally diverse curriculum.
Campus &
Facilities
1. I perceive racial or ethnic tensions on campus.*
8. At times, because of my background, I feel isolated within the CSM community.*
9. I think that sexual harassment is a problem at CSM.*
5. Campus landscaping is adequately maintained.
3. Overall, Campus Security provides high quality services to the CSM community.
2. I feel safe on campus during the evening or at night.
Total Agree Total Disagree
82.7% (81)
81.0% (81)
80.6% (87)
80.2% (73)
80.0% (68)
78.6% (81)
21.8% (24)* 78.2% (86)*
19.0% (19)* 81.0% (81)*
12.5% (13)* 87.5% (91)*
94.5% (103)
87.9% (94)
87.1% (88)
17.3% (17)
19.0% (19)
19.4% (21)
19.8% (18)
20.0% (17)
21.4% (22)
5.5% (6)
12.1% (13)
12.9% (13)
Does not
Apply
14
10
5
18
25
8
5
13
8
2
2
8
# of
Faculty
112
110
113
109
110
111
115
113
112
111
109
109
Equipment &
Technology
6. Classrooms are clean, neat, and conducive to learning.
4. Campus facilities (i.e., classrooms, washrooms, offices) are adequately maintained.
1. I feel safe on campus during daylight hours.
7. When I have technical problems with equipment, I receive prompt technical support.
5. CSM maintains educational equipment and materials in good working condition.
86.0% (92)
83.3% (90)
100.0% (110)
95.2% (100)
92.4% (97)
14.0% (15)
16.7% (18)
0.0% (0)
4.8% (5)
7.6% (8)
2
1
1
6
4
109
109
111
111
109
4. CSM supports technology services to ensure that instructional needs are being met.
*Note that the question-item is negatively worded.
Page 6
91.1% (92) 8.9% (9) 9 110
Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie
August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category Question
1. The college maintains and upgrades technology and equipment to meet instructional needs.
Programs &
Services
6. The college relies on faculty expertise to acquire educational equipment and materials that support instruction.
2. Computer equipment provided is adequate to meet my needs.
3. The college plans for and supports technology innovation.
2. If necessary, I know where to refer students for various campus support services.
16. The library has an adequate collection
(books, periodicals, and online resources) for student research.
11. Student Services programs reflect the educational needs of students and surrounding communities.
13. Student Services programs are assessed, reviewed, and modified regularly.
8. CSM encourages the use of various teaching methodologies to accommodate the different learning styles of students.
15. Generally, students receive excellent customer service at CSM.
19. The library maintains sufficient operating hours for faculty and staff access.
6. Instructional programs are consistent with the goals of CSM’s mission statement.
3. Overall, CSM provides high quality student support services (e.g., counseling, financial aid, health services, EOPS, etc.).
12. Instructional programs are assessed, reviewed, and modified regularly.
14. The college provides the job and career preparation programs which its community needs.
17. The library has an adequate collection
(books, periodicals, and online resources) for faculty and staff research and other needs.
18. The library maintains sufficient operating hours for student access.
Total Agree Total Disagree
Does not
Apply
# of
Faculty
88.9% (96) 11.1% (12) 4 112
85.7% (78)
85.2% (92)
84.4% (81)
89.8% (97)
88.9% (72)
86.4% (76)
86.4% (57)
86.3% (88)
85.9% (73)
85.7% (72)
84.8% (84)
84.0% (79)
82.4% (75)
81.0% (68)
78.8% (63)
77.5% (62)
14.3% (13)
14.8% (16)
15.6% (15)
10.2% (11)
11.1% (9)
13.6% (12)
13.6% (9)
13.7% (14)
14.1% (12)
14.3% (12)
15.2% (15)
16.0% (15)
17.6% (16)
19.0% (16)
21.3% (17)
22.5% (18)
16
3
11
3
23
21
39
7
20
22
9
15
18
24
26
26
107
111
107
111
104
109
105
109
105
106
108
109
109
108
106
106
Page 7 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie
August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category Question
7. CSM assesses Student Learning Outcomes and uses the results to make improvements.
10. Instructional programs reflect the educational needs of students and surrounding communities.
1. Computer labs maintain sufficient operating hours to meet the needs of students.
Governance &
Planning
9. Courses are offered regularly to provide students the opportunity to complete their program of study within a reasonable time.
5. Curricular and instructional innovations can be readily initiated.
4. Adequate tutorial services are provided to meet the needs of students.
12. I understand the purpose(s) of the planning committees in which I participate.
13. I understand my personal role on the institutional committees in which I participate.
2. CSM works actively toward fulfilling its mission and vision.
3. CSM mission statement guides institutional planning and decision-making.
15. Strategic planning is used to identify needed areas of improvement and set goals for institutional change.
8. Appropriate and timely financial information is provided regularly throughout CSM.
11. All constituency groups work collaboratively toward the achievement of “College Institutional Priorities,
2008-2011.”
9. CSM actively encourages faculty participation in decision-making processes.
14. I believe the institutional planning process as a whole is effective.
6. All constituencies have adequate opportunity to participate in the development of financial plans and budgets.
Total Agree Total Disagree
Does not
Apply
# of
Faculty
76.9% (80) 23.1% (24) 7 111
76.0% (76)
74.1% (63)
72.1% (75)
67.0% (61)
58.7% (54)
85.9% (55)
85.7% (60)
81.8% (81)
80.4% (78)
76.8% (63)
74.5% (73)
71.3% (57)
70.1% (68)
68.7% (57)
68.5% (61)
24.0% (24)
25.9% (22)
27.9% (29)
33.0% (30)
41.3% (38)
14.1% (9)
14.3% (10)
18.2% (18)
19.6% (19)
23.2% (19)
25.5% (25)
28.8% (23)
29.9% (29)
31.3% (26)
31.5% (28)
10
28
7
16
14
48
41
10
14
26
13
29
15
26
21
110
113
111
107
106
112
111
109
111
108
111
109
112
109
110
Page 8 Office of Planning, Research, & Institutional Effectiveness (PRIE) http://collegeofsanmateo.edu/prie
August 27, 2012

College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Survey Category Question
1. I am familiar with CSM’s “College
Institutional Priorities,
2008 - 2011.”
5. The role of all constituencies in shared governance is clearly stated and publicized.
7. College budget decisions are based upon input from all college constituencies.
4. Overall, the shared governance process is working well at CSM.
10. I understand CSM’s decision-making processes.
CSM'S Senior
Leadership
1. CSM's leadership, which includes the
President, Vice Presidents and Deans, respects employees.
5. Overall, college administrators listen and respond to faculty concerns.
2. I have confidence in CSM's leadership.
Total Agree Total Disagree
68.2% (73)
66.3% (59)
64.4% (56)
58.5% (55)
56.0% (56)
80.7% (88)
73.8% (79)
31.8% (34)
33.7% (30)
35.6% (31)
41.5% (39)
44.0% (44)
19.3% (21)
26.2% (28)
73.0% (81) 27.0% (30)
4. CSM's leaders understand employees' concerns.
69.4% (75) 30.6% (33)
3. Employees truly respect CSM's leadership.
68.7% (68) 31.3% (31)
68.5% (74) 31.5% (34)
Does not
Apply
6
20
24
15
10
4
5
1
5
10
3
# of
Faculty
113
109
111
109
110
113
112
112
113
109
111 6. Overall, there is a climate of mutual trust and respect among faculty and administrators.
District Office 1. The District Office provides necessary services that support CSM's mission.
2. The District Office adheres to clearly defined policies consistent with the mission of the District.
3. There are clear divisions of authority and responsibility between and among the
District Office, Governing Board and
CSM.
Survey
Impressions
4. The Board of Trustees, the District Office, and the College function as mutually supporting yet independent selfgoverning units.
1. This survey was easy to use.
2. This survey adequately addressed issues that are important to me.
78.0% (64) 22.0% (18)
76.3% (58) 23.7% (18)
75.3% (55) 24.7% (18)
68.1% (49) 31.9% (23)
91.0% (101) 9.0% (10)
78.6% (88) 21.4% (24)
28
33
36
37
0
0
110
109
109
109
111
112
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August 27, 2012