Faculty & Administrators’ Campus Climate & Satisfaction Survey

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Faculty & Administrators’ Campus Climate &
Satisfaction Survey
Ranked Responses
Conducted June 2012 (n = 127)
Notes:
• Counts are listed in (parentheses).
•
“Total Agree” includes the numbers of respondents who “Agree” +
“Strongly Agree.” “Total Disagree” includes the numbers of respondents
who “Disagree” + “Strongly Disagree.”
Personal Interactions at CSM
Friendly
Neutral
Unfriendly
# of Faculty
1.
Interaction With Students
95.8% (113)
2.5% (5)
0% (0)
118
2.
Interaction With Staff
90.5% (105)
8.2% (9)
1.7% (2)
116
3.
Interaction With Faculty
88.9% (104)
9.1% (9)
3.4% (4)
117
4.
Interaction With Administrators
79.8% (91)
12.6% (11)
10.5% (12)
114
5.
Interaction With District Personnel
69.2% (74)
26.8% (21)
11.2% (12)
107
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Question
Survey Category
Impressions Of
CSM
Page 2
Total Disagree
Does not # of
Apply Faculty
1.
CSM is…Friendly
93.3% (111)
6.7% (8)
0
119
3.
CSM is…Respectful
90.8% (108)
9.2% (11)
0
119
2.
CSM is…Welcoming
90.6% (106)
9.4% (11)
1
118
5.
CSM is…Tolerant of diversity
89.7% (104)
10.3% (12)
2
118
4.
CSM is…Safe
87.9% (102)
12.1% (14)
0
116
8.
CSM is…Tolerant of differing
perspectives & ideas
81.9% (95)
18.1% (21)
2
118
6.
CSM is…Caring
80.5% (95)
19.5% (23)
1
119
9.
CSM is…Cooperative
80.3% (94)
19.7% (23)
2
119
14. CSM is…Intellectually challenging
80.0% (92)
20.0% (23)
2
117
15. CSM is…Academically rigorous
79.5% (93)
20.5% (24)
2
119
7.
77.9% (88)
22.1% (25)
3
116
12. CSM is…Changing with the times
77.4% (89)
22.6% (26)
3
118
10. CSM is…Up-to-date
75.0% (87)
25.0% (29)
3
119
13. CSM is…Concerned about me as an
individual
66.4% (77)
33.6% (39)
2
118
11. CSM is…Cutting edge
56.5% (65)
43.5% (50)
3
118
Overall, I like working for CSM.
90.6% (106)
9.4% (11)
1
118
I am proud to say that I am an employee
of CSM.
89.7% (104)
10.3% (12)
2
118
3.
I would recommend CSM to a family
member or a friend who is a prospective
student.
88.0% (103)
12.0% (14)
1
118
4.
I expect that I will still be working for
CSM in 5 years.
86.1% (93)
13.9% (15)
7
115
2.
I would recommend CSM to a family
member or friend who is looking for a
job.
86.0% (98)
14.0% (16)
3
117
5.
If I were to start over, I would choose to
work at CSM.
80.2% (89)
19.8% (22)
5
116
6.
Procedures and policies for hiring faculty
are clearly stated.
82.1% (87)
17.9% (19)
6
112
3.
Classroom teaching assignments are
awarded fairly.
81.7% (85)
18.3% (19)
10
114
7.
The tenure review process for faculty is
systematic, timely, and fair.
78.5% (62)
21.5% (17)
35
114
4.
Non-teaching faculty assignments are
awarded fairly.
72.5% (50)
27.5% (19)
40
109
5.
Faculty are evaluated in an appropriate
and reasonable manner.
70.3% (78)
29.7% (33)
4
115
Overall Attitude 6.
Toward CSM
1.
Career
Opportunities
Total Agree
CSM is…Improving
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Does not # of
Apply Faculty
Question
Total Agree
Total Disagree
8.
I feel that excellence in teaching on my
part is acknowledged.
66.4% (71)
33.6% (36)
7
114
1.
My supervisor encourages me to build a
career at CSM.
64.9% (63)
35.1% (34)
17
114
2.
There is opportunity here for people to
advance their careers.
64.5% (71)
35.5% (39)
5
115
Communication 1.
There is open, two-way communication in
my department/division.
82.8% (96)
17.2% (20)
0
116
7.
I am provided with adequate information
about institutional planning activities and
efforts.
82.7% (91)
17.3% (19)
5
115
8.
I understand my role in managing conflict.
80.2% (85)
19.8% (21)
6
112
5.
CSM gives me information about the
things I need to know.
79.8% (91)
20.2% (23)
1
115
6.
Overall, I feel informed and aware of
College matters that affect me.
79.6% (90)
20.4% (23)
0
113
11. CSM regularly reviews all policies,
procedures, and publications to assure
accurate representation of its services.
76.9% (70)
23.1% (21)
19
110
4.
At CSM, conflicts are handled civilly.
75.0% (75)
25.0% (25)
11
111
2.
There is open, two-way communication
between departments and/or between
divisions
74.0% (71)
26.0% (25)
18
114
9.
CSM offers constructive avenues for
managing conflict.
67.7% (67)
32.3% (32)
13
112
3.
There is open, two-way communication
throughout the college.
62.5% (65)
37.5% (39)
8
112
61.8% (63)
38.2% (39)
11
113
Survey Category
10. I feel that CSM encourages the free and
open discussion of controversial topics.
Co-Workers
Page 3
1.
I have good working relationships with my 99.1% (113)
co-workers who are staff.
0.9% (1)
2
116
6.
Staff members with whom I interact treat
me with respect.
97.4% (111)
2.6% (3)
0
114
8.
Most faculty are genuinely interested in
teaching and their students.
94.8% (109)
5.2% (6)
0
115
2.
I have good working relationships with my 93.9% (107)
co-workers who are faculty.
6.1% (7)
0
114
5.
Faculty members with whom I interact
treat me with respect.
91.2% (104)
8.8% (10)
0
114
3.
Employees in my work area work
effectively as a team.
87.2% (95)
12.8% (14)
5
114
4.
Co-workers care about each other at
CSM.
82.7% (91)
17.3% (19)
1
111
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Question
Survey Category
Job Attitude
Recognition
Workload
Supervision
Total Agree
Total Disagree
Does not # of
Apply Faculty
7.
Administrators with whom I interact treat
me respect.
81.8% (90)
18.2% (20)
4
114
1.
I like my job.
95.7% (112)
4.3% (5)
0
117
3.
I get a sense of accomplishment from my
work.
95.7% (110)
4.3% (5)
0
115
2.
My job gives me the opportunity to use
my skills and talents.
95.6% (108)
4.4% (5)
0
113
6.
I have the work or office space I need to
do my job effectively.
89.5% (102)
10.5% (12)
1
115
7.
I have the equipment I need to do my job
effectively.
88.6% (101)
11.4% (13)
0
114
8.
I feel I have control over what workrelated tasks I undertake.
85.8% (97)
14.2% (16)
1
114
4.
I am given the freedom to make decisions
that affect my work.
84.1% (95)
15.9% (18)
1
114
5.
CSM provides an environment that
encourages personal growth.
73.9% (82)
26.1% (29)
3
114
2.
I feel valued as an individual on campus.
74.3% (84)
25.7% (29)
1
114
5.
I feel that CSM is genuinely concerned
with my welfare.
67.9% (74)
32.1% (35)
5
114
1.
I am recognized when I do good work.
66.7% (76)
33.3% (38)
1
115
4.
I am appreciated when I put in extra
effort.
59.5% (66)
40.5% (45)
2
113
3.
Someone else usually gets the credit for
the work I've done.*
22.0% (22)*
78.0% (78)*
16
116
1.
My workload has increased in the last
year.
78.3% (83)
21.7% (23)
8
114
3.
My job description accurately reflects
what I do in my job.
68.2% (73)
31.8% (34)
4
111
2.
My workload is manageable and
appropriate to my assignment.
62.5% (70)
37.5% (42)
1
113
4.
My work unit is adequately staffed.
51.9% (54)
48.1% (50)
10
114
2.
My supervisor treats me with respect.
86.5% (96)
13.5% (15)
2
113
6.
My supervisor keeps me informed about
changes that affect my work.
86.2% (94)
13.8% (15)
4
113
1.
My supervisor understands my work.
85.5% (94)
14.5% (16)
3
113
4.
I can count on my supervisor's support
when I face tough issues.
77.6% (83)
22.4% (24)
5
112
3.
My supervisor praises me when I do good
work.
74.3% (81)
25.7% (28)
4
113
*Note that the question-item is negatively worded.
Page 4
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Question
Survey Category
Training &
Professional
Development
Work &
Family/Life
Balance
Diversity
Awareness
Page 5
Total Agree
Total Disagree
Does not # of
Apply Faculty
5.
My supervisor provides me with feedback
about the quality of my work.
72.6% (77)
27.4% (29)
7
113
7.
My supervisor motivates me to perform
my best.
72.6% (77)
27.4% (29)
6
112
3.
I have received enough training and
education to work effectively.
80.8% (84)
19.2% (20)
6
110
1.
CSM makes release time available to me
for training or professional development
activities.
77.8% (70)
22.2% (20)
20
110
6.
Faculty are fairly provided with flexible
leave and unit banking opportunities.
76.0% (57)
24.0% (18)
34
109
4.
I am encouraged to learn new skills.
75.0% (78)
25.0% (26)
6
110
5.
I have opportunities to attend
conferences, workshops, or training.
75.0% (75)
25.0% (25)
9
109
2.
I have access to paid time or release time
for training or professional development
activities I choose to participate in.
72.5% (66)
27.5% (25)
17
108
2.
I am satisfied with my schedule.
84.8% (95)
15.2% (17)
1
113
1.
My work schedule allows time for my
personal/family responsibilities.
80.0% (88)
20.0% (22)
3
113
3.
I can balance my personal/family
responsibilities with my current workload.
79.3% (88)
20.7% (23)
2
113
4.
CSM values a work/life balance.
71.2% (74)
28.8% (30)
4
108
13. CSM effectively accommodates
employees with disabilities.
92.0% (80)
8.0% (7)
25
112
5.
90.9% (100)
9.1% (10)
2
112
16. I believe CSM is supportive of LGBT
students (Lesbian, Gay, Bisexual, and
Transgender/ Transsexual)
90.6% (87)
9.4% (9)
15
111
15. I believe CSM is supportive of LGBT
employees (Lesbian, Gay, Bisexual, and
Transgender/ Transsexual)
90.2% (83)
9.8% (9)
21
113
12. CSM effectively accommodates students
with disabilities.
89.8% (97)
10.2% (11)
4
112
7.
Other faculty and staff at CSM are
respectful of my background and values.
87.0% (94)
13.0% (14)
3
111
6.
CSM is supportive of all employees-regardless of ethnicity, gender, religious
beliefs, lifestyle, background, age, or
sexual orientation.
85.6% (95)
14.4% (16)
2
113
CSM is supportive of all students-regardless of ethnicity, gender, religious
beliefs, lifestyle, background, age, or
sexual orientation.
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Campus &
Facilities
Equipment &
Technology
Does not # of
Apply Faculty
Question
Total Agree
Total Disagree
10. I believe faculty are willing, when
appropriate, to incorporate racial, ethnic,
and gender perspectives into their
courses.
82.7% (81)
17.3% (17)
14
112
14. The College has provided me with
opportunities to increase my
understanding of diverse groups (i.e.,
different ethnicities, disabled, gender,
age, alternative life styles, etc.).
81.0% (81)
19.0% (19)
10
110
3.
Men and women are treated equally at
CSM.
80.6% (87)
19.4% (21)
5
113
2.
The right of faculty to present unpopular
or controversial ideas in the classroom is
valued and respected.
80.2% (73)
19.8% (18)
18
109
4.
I have confidence that CSM handles
complaints of sexual harassment fairly.
80.0% (68)
20.0% (17)
25
110
11. I feel CSM has a culturally diverse
curriculum.
78.6% (81)
21.4% (22)
8
111
1.
I perceive racial or ethnic tensions on
campus.*
21.8% (24)*
78.2% (86)*
5
115
8.
At times, because of my background, I
feel isolated within the CSM community.*
19.0% (19)*
81.0% (81)*
13
113
9.
I think that sexual harassment is a
problem at CSM.*
12.5% (13)*
87.5% (91)*
8
112
5.
Campus landscaping is adequately
maintained.
94.5% (103)
5.5% (6)
2
111
3.
Overall, Campus Security provides high
quality services to the CSM community.
87.9% (94)
12.1% (13)
2
109
2.
I feel safe on campus during the evening
or at night.
87.1% (88)
12.9% (13)
8
109
6.
Classrooms are clean, neat, and
conducive to learning.
86.0% (92)
14.0% (15)
2
109
4.
Campus facilities (i.e., classrooms,
washrooms, offices) are adequately
maintained.
83.3% (90)
16.7% (18)
1
109
1.
I feel safe on campus during daylight
hours.
100.0% (110)
0.0% (0)
1
111
7.
When I have technical problems with
equipment, I receive prompt technical
support.
95.2% (100)
4.8% (5)
6
111
5.
CSM maintains educational equipment
and materials in good working condition.
92.4% (97)
7.6% (8)
4
109
4.
CSM supports technology services to
ensure that instructional needs are being
met.
91.1% (92)
8.9% (9)
9
110
Survey Category
*Note that the question-item is negatively worded.
Page 6
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Programs &
Services
Page 7
Does not # of
Apply Faculty
Question
Total Agree
Total Disagree
1.
The college maintains and upgrades
technology and equipment to meet
instructional needs.
88.9% (96)
11.1% (12)
4
112
6.
The college relies on faculty expertise to
acquire educational equipment and
materials that support instruction.
85.7% (78)
14.3% (13)
16
107
2.
Computer equipment provided is
adequate to meet my needs.
85.2% (92)
14.8% (16)
3
111
3.
The college plans for and supports
technology innovation.
84.4% (81)
15.6% (15)
11
107
2.
If necessary, I know where to refer
students for various campus support
services.
89.8% (97)
10.2% (11)
3
111
16. The library has an adequate collection
(books, periodicals, and online resources)
for student research.
88.9% (72)
11.1% (9)
23
104
11. Student Services programs reflect the
educational needs of students and
surrounding communities.
86.4% (76)
13.6% (12)
21
109
13. Student Services programs are assessed,
reviewed, and modified regularly.
86.4% (57)
13.6% (9)
39
105
8.
86.3% (88)
13.7% (14)
7
109
15. Generally, students receive excellent
customer service at CSM.
85.9% (73)
14.1% (12)
20
105
19. The library maintains sufficient operating
hours for faculty and staff access.
85.7% (72)
14.3% (12)
22
106
6.
Instructional programs are consistent with
the goals of CSM’s mission statement.
84.8% (84)
15.2% (15)
9
108
3.
Overall, CSM provides high quality
student support services (e.g., counseling,
financial aid, health services, EOPS, etc.).
84.0% (79)
16.0% (15)
15
109
12. Instructional programs are assessed,
reviewed, and modified regularly.
82.4% (75)
17.6% (16)
18
109
14. The college provides the job and career
preparation programs which its community
needs.
81.0% (68)
19.0% (16)
24
108
17. The library has an adequate collection
(books, periodicals, and online resources)
for faculty and staff research and other
needs.
78.8% (63)
21.3% (17)
26
106
18. The library maintains sufficient operating
hours for student access.
77.5% (62)
22.5% (18)
26
106
Survey Category
CSM encourages the use of various
teaching methodologies to accommodate
the different learning styles of students.
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Question
Total Disagree
76.9% (80)
23.1% (24)
7
111
10. Instructional programs reflect the
educational needs of students and
surrounding communities.
76.0% (76)
24.0% (24)
10
110
1.
Computer labs maintain sufficient
operating hours to meet the needs of
students.
74.1% (63)
25.9% (22)
28
113
9.
Courses are offered regularly to provide
students the opportunity to complete their
program of study within a reasonable
time.
72.1% (75)
27.9% (29)
7
111
5.
Curricular and instructional innovations
can be readily initiated.
67.0% (61)
33.0% (30)
16
107
4.
Adequate tutorial services are provided
to meet the needs of students.
58.7% (54)
41.3% (38)
14
106
12. I understand the purpose(s) of the
planning committees in which I participate.
85.9% (55)
14.1% (9)
48
112
13. I understand my personal role on the
institutional committees in which I
participate.
85.7% (60)
14.3% (10)
41
111
2.
CSM works actively toward fulfilling its
mission and vision.
81.8% (81)
18.2% (18)
10
109
3.
CSM mission statement guides institutional
planning and decision-making.
80.4% (78)
19.6% (19)
14
111
15. Strategic planning is used to identify
needed areas of improvement and set
goals for institutional change.
76.8% (63)
23.2% (19)
26
108
8.
74.5% (73)
25.5% (25)
13
111
11. All constituency groups work
collaboratively toward the achievement
of “College Institutional Priorities,
2008-2011.”
71.3% (57)
28.8% (23)
29
109
9.
70.1% (68)
29.9% (29)
15
112
14. I believe the institutional planning process
as a whole is effective.
68.7% (57)
31.3% (26)
26
109
6.
68.5% (61)
31.5% (28)
21
110
7.
Governance &
Planning
Page 8
Does not # of
Apply Faculty
Total Agree
Survey Category
CSM assesses Student Learning Outcomes
and uses the results to make
improvements.
Appropriate and timely financial
information is provided regularly
throughout CSM.
CSM actively encourages faculty
participation in decision-making
processes.
All constituencies have adequate
opportunity to participate in the
development of financial plans and
budgets.
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Ranked Responses
Question
Survey Category
CSM'S Senior
Leadership
District Office
Page 9
Total Disagree
Does not # of
Apply Faculty
1.
I am familiar with CSM’s “College
Institutional Priorities,
2008 - 2011.”
68.2% (73)
31.8% (34)
6
113
5.
The role of all constituencies in shared
governance is clearly stated and
publicized.
66.3% (59)
33.7% (30)
20
109
7.
College budget decisions are based upon
input from all college constituencies.
64.4% (56)
35.6% (31)
24
111
4.
Overall, the shared governance process is
working well at CSM.
58.5% (55)
41.5% (39)
15
109
10. I understand CSM’s decision-making
processes.
56.0% (56)
44.0% (44)
10
110
1.
CSM's leadership, which includes the
President, Vice Presidents and Deans,
respects employees.
80.7% (88)
19.3% (21)
4
113
5.
Overall, college administrators listen and
respond to faculty concerns.
73.8% (79)
26.2% (28)
5
112
2.
I have confidence in CSM's leadership.
73.0% (81)
27.0% (30)
1
112
4.
CSM's leaders understand employees'
concerns.
69.4% (75)
30.6% (33)
5
113
3.
Employees truly respect CSM's leadership.
68.7% (68)
31.3% (31)
10
109
6.
Overall, there is a climate of mutual trust
and respect among faculty and
administrators.
68.5% (74)
31.5% (34)
3
111
1.
The District Office provides necessary
services that support CSM's mission.
78.0% (64)
22.0% (18)
28
110
2.
The District Office adheres to clearly
defined policies consistent with the mission
of the District.
There are clear divisions of authority and
responsibility between and among the
District Office, Governing Board and
CSM.
76.3% (58)
23.7% (18)
33
109
75.3% (55)
24.7% (18)
36
109
3.
Survey
Impressions
Total Agree
4.
The Board of Trustees, the District Office,
and the College function as mutually
supporting yet independent selfgoverning units.
68.1% (49)
31.9% (23)
37
109
1.
This survey was easy to use.
91.0% (101)
9.0% (10)
0
111
2.
This survey adequately addressed issues
that are important to me.
78.6% (88)
21.4% (24)
0
112
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
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