Faculty & Administrators’ Campus Climate &
Satisfaction Survey
Summary Data
Conducted June 2012 (n = 127)
Notes:
• Counts are listed in (parentheses).
•
“Total Agree” includes the numbers of respondents who “Agree” +
“Strongly Agree.” “Total Disagree” includes the numbers of respondents
who “Disagree” + “Strongly Disagree.”
Personal Interactions at CSM
Friendly
Neutral
Unfriendly
# of Faculty
1.
Interaction With Students
95.8% (113)
2.5% (5)
0% (0)
118
2.
Interaction With Staff
90.5% (105)
8.2% (9)
1.7% (2)
116
3.
Interaction With Faculty
88.9% (104)
9.1% (9)
3.4% (4)
117
4.
Interaction With Administrators
79.8% (91)
12.6% (11)
10.5% (12)
114
5.
Interaction With District Personnel
69.2% (74)
26.8% (21)
11.2% (12)
107
Office of Planning, Research, & Institutional Effectiveness (PRIE)
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August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Question
Survey Category
Impressions Of
CSM
Page 2
Total Disagree
Does not # of
Apply Faculty
1.
CSM is…Friendly
93.3% (111)
6.7% (8)
0
119
2.
CSM is…Welcoming
90.6% (106)
9.4% (11)
1
118
3.
CSM is…Respectful
90.8% (108)
9.2% (11)
0
119
4.
CSM is…Safe
87.9% (102)
12.1% (14)
0
116
5.
CSM is…Tolerant of diversity
89.7% (104)
10.3% (12)
2
118
6.
CSM is…Caring
80.5% (95)
19.5% (23)
1
119
7.
CSM is…Improving
77.9% (88)
22.1% (25)
3
116
8.
CSM is…Tolerant of differing
perspectives & ideas
81.9% (95)
18.1% (21)
2
118
9.
CSM is…Cooperative
80.3% (94)
19.7% (23)
2
119
10. CSM is…Up-to-date
75.0% (87)
25.0% (29)
3
119
11. CSM is…Cutting edge
56.5% (65)
43.5% (50)
3
118
12. CSM is…Changing with the times
77.4% (89)
22.6% (26)
3
118
13. CSM is…Concerned about me as an
individual
66.4% (77)
33.6% (39)
2
118
14. CSM is…Intellectually challenging
80.0% (92)
20.0% (23)
2
117
15. CSM is…Academically rigorous
79.5% (93)
20.5% (24)
2
119
I am proud to say that I am an employee
of CSM.
89.7% (104)
10.3% (12)
2
118
2.
I would recommend CSM to a family
member or friend who is looking for a
job.
86.0% (98)
14.0% (16)
3
117
3.
I would recommend CSM to a family
member or a friend who is a prospective
student.
88.0% (103)
12.0% (14)
1
118
4.
I expect that I will still be working for
CSM in 5 years.
86.1% (93)
13.9% (15)
7
115
5.
If I were to start over, I would choose to
work at CSM.
80.2% (89)
19.8% (22)
5
116
6.
Overall, I like working for CSM.
90.6% (106)
9.4% (11)
1
118
1.
My supervisor encourages me to build a
career at CSM.
64.9% (63)
35.1% (34)
17
114
2.
There is opportunity here for people to
advance their careers.
64.5% (71)
35.5% (39)
5
115
3.
Classroom teaching assignments are
awarded fairly.
81.7% (85)
18.3% (19)
10
114
4.
Non-teaching faculty assignments are
awarded fairly.
72.5% (50)
27.5% (19)
40
109
5.
Faculty are evaluated in an appropriate
and reasonable manner.
70.3% (78)
29.7% (33)
4
115
Overall Attitude 1.
Toward CSM
Career
Opportunities
Total Agree
Office of Planning, Research, & Institutional Effectiveness (PRIE)
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August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Question
Survey Category
Page 3
Total Disagree
Does not # of
Apply Faculty
6.
Procedures and policies for hiring faculty
are clearly stated.
82.1% (87)
17.9% (19)
6
112
7.
The tenure review process for faculty is
systematic, timely, and fair.
78.5% (62)
21.5% (17)
35
114
8.
I feel that excellence in teaching on my
part is acknowledged.
66.4% (71)
33.6% (36)
7
114
There is open, two-way communication in
my department/division.
82.8% (96)
17.2% (20)
0
116
2.
There is open, two-way communication
between departments and/or between
divisions
74.0% (71)
26.0% (25)
18
114
3.
There is open, two-way communication
throughout the college.
62.5% (65)
37.5% (39)
8
112
4.
At CSM, conflicts are handled civilly.
75.0% (75)
25.0% (25)
11
111
5.
CSM gives me information about the
things I need to know.
79.8% (91)
20.2% (23)
1
115
6.
Overall, I feel informed and aware of
College matters that affect me.
79.6% (90)
20.4% (23)
0
113
7.
I am provided with adequate information
about institutional planning activities and
efforts.
82.7% (91)
17.3% (19)
5
115
8.
I understand my role in managing conflict.
80.2% (85)
19.8% (21)
6
112
9.
CSM offers constructive avenues for
managing conflict.
67.7% (67)
32.3% (32)
13
112
10. I feel that CSM encourages the free and
open discussion of controversial topics.
61.8% (63)
38.2% (39)
11
113
11. CSM regularly reviews all policies,
procedures, and publications to assure
accurate representation of its services.
76.9% (70)
23.1% (21)
19
110
Communication 1.
Co-Workers
Total Agree
1.
I have good working relationships with my 99.1% (113)
co-workers who are staff.
0.9% (1)
2
116
2.
I have good working relationships with my 93.9% (107)
co-workers who are faculty.
6.1% (7)
0
114
3.
Employees in my work area work
effectively as a team.
87.2% (95)
12.8% (14)
5
114
4.
Co-workers care about each other at
CSM.
82.7% (91)
17.3% (19)
1
111
5.
Faculty members with whom I interact
treat me with respect.
91.2% (104)
8.8% (10)
0
114
6.
Staff members with whom I interact treat
me with respect.
97.4% (111)
2.6% (3)
0
114
7.
Administrators with whom I interact treat
me respect.
81.8% (90)
18.2% (20)
4
114
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Question
Survey Category
Job Attitude
Recognition
Workload
Supervision
Page 4
Total Agree
Total Disagree
Does not # of
Apply Faculty
8.
Most faculty are genuinely interested in
teaching and their students.
94.8% (109)
5.2% (6)
0
115
1.
I like my job.
95.7% (112)
4.3% (5)
0
117
2.
My job gives me the opportunity to use
my skills and talents.
95.6% (108)
4.4% (5)
0
113
3.
I get a sense of accomplishment from my
work.
95.7% (110)
4.3% (5)
0
115
4.
I am given the freedom to make decisions
that affect my work.
84.1% (95)
15.9% (18)
1
114
5.
CSM provides an environment that
encourages personal growth.
73.9% (82)
26.1% (29)
3
114
6.
I have the work or office space I need to
do my job effectively.
89.5% (102)
10.5% (12)
1
115
7.
I have the equipment I need to do my job
effectively.
88.6% (101)
11.4% (13)
0
114
8.
I feel I have control over what workrelated tasks I undertake.
85.8% (97)
14.2% (16)
1
114
1.
I am recognized when I do good work.
66.7% (76)
33.3% (38)
1
115
2.
I feel valued as an individual on campus.
74.3% (84)
25.7% (29)
1
114
3.
Someone else usually gets the credit for
the work I've done.*
22.0% (22)*
78.0% (78)*
16
116
4.
I am appreciated when I put in extra
effort.
59.5% (66)
40.5% (45)
2
113
5.
I feel that CSM is genuinely concerned
with my welfare.
67.9% (74)
32.1% (35)
5
114
1.
My workload has increased in the last
year.
78.3% (83)
21.7% (23)
8
114
2.
My workload is manageable and
appropriate to my assignment.
62.5% (70)
37.5% (42)
1
113
3.
My job description accurately reflects
what I do in my job.
68.2% (73)
31.8% (34)
4
111
4.
My work unit is adequately staffed.
51.9% (54)
48.1% (50)
10
114
1.
My supervisor understands my work.
85.5% (94)
14.5% (16)
3
113
2.
My supervisor treats me with respect.
86.5% (96)
13.5% (15)
2
113
3.
My supervisor praises me when I do good
work.
74.3% (81)
25.7% (28)
4
113
4.
I can count on my supervisor's support
when I face tough issues.
77.6% (83)
22.4% (24)
5
112
5.
My supervisor provides me with feedback
about the quality of my work.
72.6% (77)
27.4% (29)
7
113
6.
My supervisor keeps me informed about
changes that affect my work.
86.2% (94)
13.8% (15)
4
113
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Training &
Professional
Development
Work &
Family/Life
Balance
Diversity
Awareness
Page 5
Does not # of
Apply Faculty
Question
Total Agree
Total Disagree
7.
My supervisor motivates me to perform
my best.
72.6% (77)
27.4% (29)
6
112
1.
CSM makes release time available to me
for training or professional development
activities.
77.8% (70)
22.2% (20)
20
110
2.
I have access to paid time or release time
for training or professional development
activities I choose to participate in.
72.5% (66)
27.5% (25)
17
108
3.
I have received enough training and
education to work effectively.
80.8% (84)
19.2% (20)
6
110
4.
I am encouraged to learn new skills.
75.0% (78)
25.0% (26)
6
110
5.
I have opportunities to attend
conferences, workshops, or training.
75.0% (75)
25.0% (25)
9
109
6.
Faculty are fairly provided with flexible
leave and unit banking opportunities.
76.0% (57)
24.0% (18)
34
109
1.
My work schedule allows time for my
personal/family responsibilities.
80.0% (88)
20.0% (22)
3
113
2.
I am satisfied with my schedule.
84.8% (95)
15.2% (17)
1
113
3.
I can balance my personal/family
responsibilities with my current workload.
79.3% (88)
20.7% (23)
2
113
4.
CSM values a work/life balance.
71.2% (74)
28.8% (30)
4
108
1.
I perceive racial or ethnic tensions on
campus.*
21.8% (24)*
78.2% (86)*
5
115
2.
The right of faculty to present unpopular
or controversial ideas in the classroom is
valued and respected.
80.2% (73)
19.8% (18)
18
109
3.
Men and women are treated equally at
CSM.
80.6% (87)
19.4% (21)
5
113
4.
I have confidence that CSM handles
complaints of sexual harassment fairly.
80.0% (68)
20.0% (17)
25
110
5.
CSM is supportive of all students-regardless of ethnicity, gender, religious
beliefs, lifestyle, background, age, or
sexual orientation.
90.9% (100)
9.1% (10)
2
112
6.
CSM is supportive of all employees-regardless of ethnicity, gender, religious
beliefs, lifestyle, background, age, or
sexual orientation.
85.6% (95)
14.4% (16)
2
113
7.
Other faculty and staff at CSM are
respectful of my background and values.
87.0% (94)
13.0% (14)
3
111
8.
At times, because of my background, I
feel isolated within the CSM community.*
19.0% (19)*
81.0% (81)*
13
113
9.
I think that sexual harassment is a
problem at CSM.*
12.5% (13)*
87.5% (91)*
8
112
Survey Category
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Campus &
Facilities
Equipment &
Technology
Page 6
Does not # of
Apply Faculty
Question
Total Agree
Total Disagree
10. I believe faculty are willing, when
appropriate, to incorporate racial, ethnic,
and gender perspectives into their
courses.
82.7% (81)
17.3% (17)
14
112
11. I feel CSM has a culturally diverse
curriculum.
78.6% (81)
21.4% (22)
8
111
12. CSM effectively accommodates students
with disabilities.
89.8% (97)
10.2% (11)
4
112
13. CSM effectively accommodates
employees with disabilities.
92.0% (80)
8.0% (7)
25
112
14. The College has provided me with
opportunities to increase my
understanding of diverse groups (i.e.,
different ethnicities, disabled, gender,
age, alternative life styles, etc.).
81.0% (81)
19.0% (19)
10
110
15. I believe CSM is supportive of LGBT
employees (Lesbian, Gay, Bisexual, and
Transgender/ Transsexual)
90.2% (83)
9.8% (9)
21
113
16. I believe CSM is supportive of LGBT
students (Lesbian, Gay, Bisexual, and
Transgender/ Transsexual)
90.6% (87)
9.4% (9)
15
111
100.0% (110)
0.0% (0)
1
111
Survey Category
1.
I feel safe on campus during daylight
hours.
2.
I feel safe on campus during the evening
or at night.
87.1% (88)
12.9% (13)
8
109
3.
Overall, Campus Security provides high
quality services to the CSM community.
87.9% (94)
12.1% (13)
2
109
4.
Campus facilities (i.e., classrooms,
washrooms, offices) are adequately
maintained.
83.3% (90)
16.7% (18)
1
109
5.
Campus landscaping is adequately
maintained.
94.5% (103)
5.5% (6)
2
111
6.
Classrooms are clean, neat, and
conducive to learning.
86.0% (92)
14.0% (15)
2
109
1.
The college maintains and upgrades
technology and equipment to meet
instructional needs.
88.9% (96)
11.1% (12)
4
112
2.
Computer equipment provided is
adequate to meet my needs.
85.2% (92)
14.8% (16)
3
111
3.
The college plans for and supports
technology innovation.
84.4% (81)
15.6% (15)
11
107
4.
CSM supports technology services to
ensure that instructional needs are being
met.
91.1% (92)
8.9% (9)
9
110
5.
CSM maintains educational equipment
and materials in good working condition.
92.4% (97)
7.6% (8)
4
109
Office of Planning, Research, & Institutional Effectiveness (PRIE)
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August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Question
Survey Category
Programs &
Services
Page 7
Total Agree
Total Disagree
Does not # of
Apply Faculty
6.
The college relies on faculty expertise to
acquire educational equipment and
materials that support instruction.
85.7% (78)
14.3% (13)
16
107
7.
When I have technical problems with
equipment, I receive prompt technical
support.
95.2% (100)
4.8% (5)
6
111
1.
Computer labs maintain sufficient
operating hours to meet the needs of
students.
74.1% (63)
25.9% (22)
28
113
2.
If necessary, I know where to refer
students for various campus support
services.
89.8% (97)
10.2% (11)
3
111
3.
Overall, CSM provides high quality
student support services (e.g., counseling,
financial aid, health services, EOPS, etc.).
84.0% (79)
16.0% (15)
15
109
4.
Adequate tutorial services are provided
to meet the needs of students.
58.7% (54)
41.3% (38)
14
106
5.
Curricular and instructional innovations
can be readily initiated.
67.0% (61)
33.0% (30)
16
107
6.
Instructional programs are consistent with
the goals of CSM’s mission statement.
84.8% (84)
15.2% (15)
9
108
7.
CSM assesses Student Learning Outcomes
and uses the results to make
improvements.
76.9% (80)
23.1% (24)
7
111
8.
CSM encourages the use of various
teaching methodologies to accommodate
the different learning styles of students.
86.3% (88)
13.7% (14)
7
109
9.
Courses are offered regularly to provide
students the opportunity to complete their
program of study within a reasonable
time.
72.1% (75)
27.9% (29)
7
111
10. Instructional programs reflect the
educational needs of students and
surrounding communities.
76.0% (76)
24.0% (24)
10
110
11. Student Services programs reflect the
educational needs of students and
surrounding communities.
86.4% (76)
13.6% (12)
21
109
12. Instructional programs are assessed,
reviewed, and modified regularly.
82.4% (75)
17.6% (16)
18
109
13. Student Services programs are assessed,
reviewed, and modified regularly.
86.4% (57)
13.6% (9)
39
105
14. The college provides the job and career
preparation programs which its community
needs.
81.0% (68)
19.0% (16)
24
108
15. Generally, students receive excellent
customer service at CSM.
85.9% (73)
14.1% (12)
20
105
Office of Planning, Research, & Institutional Effectiveness (PRIE)
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August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Governance &
Planning
Page 8
Does not # of
Apply Faculty
Question
Total Agree
Total Disagree
16. The library has an adequate collection
(books, periodicals, and online resources)
for student research.
88.9% (72)
11.1% (9)
23
104
17. The library has an adequate collection
(books, periodicals, and online resources)
for faculty and staff research and other
needs.
78.8% (63)
21.3% (17)
26
106
18. The library maintains sufficient operating
hours for student access.
77.5% (62)
22.5% (18)
26
106
19. The library maintains sufficient operating
hours for faculty and staff access.
85.7% (72)
14.3% (12)
22
106
1.
I am familiar with CSM’s “College
Institutional Priorities,
2008 - 2011.”
68.2% (73)
31.8% (34)
6
113
2.
CSM works actively toward fulfilling its
mission and vision.
81.8% (81)
18.2% (18)
10
109
3.
CSM mission statement guides institutional
planning and decision-making.
80.4% (78)
19.6% (19)
14
111
4.
Overall, the shared governance process is
working well at CSM.
58.5% (55)
41.5% (39)
15
109
5.
The role of all constituencies in shared
governance is clearly stated and
publicized.
66.3% (59)
33.7% (30)
20
109
6.
All constituencies have adequate
opportunity to participate in the
development of financial plans and
budgets.
68.5% (61)
31.5% (28)
21
110
7.
College budget decisions are based upon
input from all college constituencies.
64.4% (56)
35.6% (31)
24
111
8.
Appropriate and timely financial
information is provided regularly
throughout CSM.
74.5% (73)
25.5% (25)
13
111
9.
CSM actively encourages faculty
participation in decision-making
processes.
70.1% (68)
29.9% (29)
15
112
10. I understand CSM’s decision-making
processes.
56.0% (56)
44.0% (44)
10
110
11. All constituency groups work
collaboratively toward the achievement
of “College Institutional Priorities,
2008-2011.”
71.3% (57)
28.8% (23)
29
109
12. I understand the purpose(s) of the
planning committees in which I participate.
85.9% (55)
14.1% (9)
48
112
13. I understand my personal role on the
institutional committees in which I
participate.
85.7% (60)
14.3% (10)
41
111
Survey Category
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
CSM'S Senior
Leadership
District Office
Total Agree
Total Disagree
14. I believe the institutional planning process
as a whole is effective.
68.7% (57)
31.3% (26)
26
109
15. Strategic planning is used to identify
needed areas of improvement and set
goals for institutional change.
76.8% (63)
23.2% (19)
26
108
1.
CSM's leadership, which includes the
President, Vice Presidents and Deans,
respects employees.
80.7% (88)
19.3% (21)
4
113
2.
I have confidence in CSM's leadership.
73.0% (81)
27.0% (30)
1
112
3.
Employees truly respect CSM's leadership.
68.7% (68)
31.3% (31)
10
109
4.
CSM's leaders understand employees'
concerns.
69.4% (75)
30.6% (33)
5
113
5.
Overall, college administrators listen and
respond to faculty concerns.
73.8% (79)
26.2% (28)
5
112
6.
Overall, there is a climate of mutual trust
and respect among faculty and
administrators.
68.5% (74)
31.5% (34)
3
111
1.
The District Office provides necessary
services that support CSM's mission.
78.0% (64)
22.0% (18)
28
110
2.
The District Office adheres to clearly
defined policies consistent with the mission
of the District.
There are clear divisions of authority and
responsibility between and among the
District Office, Governing Board and
CSM.
76.3% (58)
23.7% (18)
33
109
75.3% (55)
24.7% (18)
36
109
3.
Survey
Impressions
Page 9
Does not # of
Apply Faculty
Question
Survey Category
4.
The Board of Trustees, the District Office,
and the College function as mutually
supporting yet independent selfgoverning units.
68.1% (49)
31.9% (23)
37
109
1.
This survey was easy to use.
91.0% (101)
9.0% (10)
0
111
2.
This survey adequately addressed issues
that are important to me.
78.6% (88)
21.4% (24)
0
112
Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012
College of San Mateo
Faculty & Administrators’ Campus Climate & Satisfaction Survey: Summary Data
Demographics
1.
Employment Status
Adjunct Faculty
Full-Time Faculty
Administrator
Retired or Post-Retirement
Number of Faculty & Administrators
2.
Years Worked in SMCCCD
Count
42
68
5
0
Pct
36.5
59.1
4.3
0.0
115
Count
Pct
1 to 5
6 to 10
19
21
16.5
18.3
11 to 20
21 or more
40
35
34.8
30.4
Number of Faculty & Administrators
3.
Ethnicity
African American or Black
Asian
Hispanic/Latino
Native American
Pacific Islander
White
Multi-Racial
Other
Number of Faculty & Administrators
4.
My gender
Female
Male
115
Count
2
11
5
0
2
74
11
3
Pct
1.9
10.2
4.6
0.0
1.9
68.5
10.2
2.8
108
Count
59
52
Pct
53.2
46.8
Number of Faculty & Administrators
111
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Office of Planning, Research, & Institutional Effectiveness (PRIE)
http://collegeofsanmateo.edu/prie
August 27, 2012