September 13, 2003
Vice-President, Research & Development
Table of Contents
Executive Summary ................................................................... 2
Group Presentations ................................................................... 4
Full Notes from Group Work Easels........................................... 11
Participants ................................................................................ 19
Coordination............................................................................... 20
2
Executive Summary
During the summer of 2003, a survey was distributed to all counselors of the
El Paso Community College District to obtain specific information and
perceptions of counselors and staff district-wide about departmental challenges,
strengths on which to build, and needed initiatives.
Subsequent to the return of the internal survey, results were compiled and
distributed. A full-day session for district-wide counseling personnel was planned
for early in the fall 2003 semester, and was held on Saturday, September 13,
2003, and facilitated by the EPCC Institutional and Community Planning Office.
Trained volunteer facilitators who work at El Paso Community College and
employed by other departments worked throughout the day with counselors and
staff from each of the College’s five campuses to address:
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Departmental and institutional strengths
Challenges
Objectives for each campus
District-wide objectives
Implementation strategies
The appropriate role of counselor coordinators at each campus
Assistance needed to better perform work
In keeping with a theme of continuous improvement, personnel contributed their
perspectives on what they felt they could contribute individually and as team
members to the departmental environment.
At this session, counselors and staff for each of the five El Paso Community
College campuses district-wide addressed six major topics with identification of
specific issues, the development of objectives to address issues, and specific
implementation strategies.
This brief details the issues identified by each of the campuses, district-wide
issues, as well as establishes common strategies. Common themes identified
during the session are contained in this brief, along with implementation
strategies by campus, as well as information for implementation district-wide.
Common discussion themes included:
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Physical facility space needs at the campuses more conducive to the
work performed with students
Needed upgrades of computer equipment
A desire for improved communication in the department and
empowerment for participatory decision-making
3
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Support from the College district for the role of counselors within the
organization of the College
Recognition of a large workload for counselors based rapid enrollment
growth and the existing student population
Some general uncertainty about the role of counselors in view of new
academic advisors joining the department and need for clarity of roles
and responsibilities
A strong desire to continuously improve and be of excellent service to
students
Distinct needs based on the individual campuses and common needs
and strengths that are shared district-wide
A recognition of many talented, experienced personnel within the
department, and a desire to work collaboratively, while still best serving
the needs at each specific worksite
Discussion questions were provided in advance to participants, and included the
following:
1. The top five Strengths of the participants’ campus Counseling
center
2. The top five areas in need of improvement at participants’ campus
Counseling center
3. The top five measurable objectives participants would like to see at
their individual campuses
4. The top five measurable objectives participants would like to see
the Counseling Department meet district-wide in 2003-2004
5. What each team member can do individually to strengthen the
campus-based counseling team
6. Five things the Counseling Coordinator can do at the campus level
to foster improvement
Specific objectives for the 2003-2004 were developed at the session, as well as
strategies to carry out the objectives. This summary details the discussion and
question responses as well as the outcomes as facilitated at the September 13,
2003 session.
4
Group Presentations
*Group I – VV/MdP
Topic 1:
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Strengths – VV/MdP
Excellent Personnel
Dedicated Counselors & Staff
Diversity of Knowledge & Skills
Diversity of Ideas
Resilient
Remain Productive under Pressure & Tough Times
Very Student Oriented
We Empower the Students
Very Spiritual
Topic 1:
Needs Improvement-VV/MdP
¾ Lack of appropriate facilities and privacy (MdP/VV ESOL Center)
¾ Need for focused leadership and communication between
coordinator(s) and all
¾ Need for updated computer technology
¾ Need for image improving activities and recognition by the College
of our importance & contributions
¾ Need for involvement in decision making of registration process
¾ Need better communication with faculty & administration
¾ Planning with student services departments
¾ Need for Counselor Campus Coordinators at all campus
Topic 1:
Solutions/Strategies-VV/MdP
¾ Allocate space or convert into offices/Better use of facilities
¾ Leadership training for supervisors and directors and bi-weekly staff
meetings and continued planning sessions
¾ New computers & merging of student record’s screens
¾ Initiate a new Public Relation program for Counseling district-wide
and celebrate national counseling week
Also, establish a Counseling website and newsletter
¾ Initiate planning process with student services component
¾ Resurface counseling meetings with Deans, Faculty and Program
Coordinators
¾ Counselor Coordinators at all campuses to better represent needs
5
(Group I continued VV/MdP)
Topic 2:
Measurable Objectives – District-Wide
¾ Increase counselor/student ratio within this year
Lobby, faculty, administration, board
¾ Form Governing Committee i.e. All student services
Letter to Tim Nugent requesting the creation of governing
committee
¾ Promote our Counselor faculty status
Increased involvement in faculty committees & faculty development
¾ Promote Public Relations program
Form a District-wide Committee
¾ Reinstate the 25/15 work schedule
Same as Campus – beginning Fall, ‘03
¾ Specific allocations for Career Center’s staff and funding
Develop proposal and grant writing
¾ Establish clear job boundaries for counselors and advisors
Implement training program immediately with full participation of
counseling staff
Topic 2:
Measurable Objectives – VV/MdP
¾ Revise and update the 25/15 work schedule year round
Beginning Fall, ‘03
¾ Bi-weekly staff meetings including counseling and career staff
Begin Fall, ‘03
¾ Start the FUN (Fun for Unity Network) program for VV & MdP
Set-up committee & begin this Fall
¾ Redesign counseling facilities
Create committee to evaluate service delivery and needs
¾ Advisors need appropriate work space and computers
Redesign counseling facilities to accommodate incoming advisors
and provide appropriate equipment
¾ Campus coordinators to include MdP and Northwest
Topic 3: What are you going to do to strengthen your
campus based Counseling Team? VV/MdP
¾ Support efforts of the Counseling Coordination
¾ Take everyone’s suggestion seriously
¾ I will continue to work with faculty to do activities that help students
succeed in College
¾ Commit myself to see the last student that comes in by 5:00 or 6:00
p.m.
¾ To commit to provide the best professional counseling services
individually
¾ Take responsibility for my own work and service to my students
6
(Group I continued VV/MdP)
¾ I commit myself to GEAR-Up Program for the next 2 years
¾ Commit myself to support the efforts of others
¾ Commit to my professional development to best serve students
Strategy: “Just Do It”
Topic 3:
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Tasks of Coordinator -VV/MdP
Coverage of Counseling & Career Staff
Balance of counselors & staff needs with departmental needs
Coordinate all work schedules & activities of counselors and staff
Cooperation and support from everyone
A counselor’s and staff advocate
Promote and support professional activities
Inclusion in important meetings (Registration, Planning, Leadership
Team, etc.)
Keep counselors and staff informed about changes planned and
implementation in advance
Identify and clear goals and objectives for implementation by
semester
Promote counselors status of Faculty
Create/promote unity and harmony amongst of counseling staff and
career staff Have FUN!
Hire academic advisors with minimal Bachelor’s Degree
*Group II – VV/MdP
Topic 1:
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Student Oriented
Experienced Staff and Support Staff
Dedicated Counselors and Staff
Access to Services
Innovative Staff
Very Diversified
Hardworking Staff
Topic 1:
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Strengths – VV/MdP
Needs Improvement – VV/MdP
Communication with admin. and other department
Lack of Leadership
Advocacy of Admin.
Shared Governance Program
Technology – computers/furniture/facilities
Accountability
Staff – more counselors
Revisit Coordinator’s Position at MdP
Staff/Faculty Development Activities
7
(Group II continued VV/MdP)
Topic 1:
Strategies – VV/MdP
¾ Schedule frequent meetings to discuss sensitive issues – set tone
for freedom of discussion
¾ Schedule workshops and information sessions
¾ Increase budget, staff, and training
¾ Retain experience counselors to serve currently enrolled students
and replace with advisors outside projects
¾ Meet with faculty of programs that change most/often
Topic 2:
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Improve moral
Work closer with other departments – to include workshops
Improve career/transfer services
More tenure track counselors – comply with S.A.C. student ratio
Communication with faculty
Counseling Coordinator at MdP
Topic 2:
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Measurable Objectives in Counseling – VV/MdP
Measurable Objectives – District-Wide
Assign counselors equitably among all counselors
Increase tenure track counselors – comply with S.A.C. student ratio
Improve moral- counselor image
Prioritize faculty development for counselors
Counseling Coordinator for each campus
Develop a plan to change reporting “Line”
Develop user-friendly web site
Topic 3: What we can do to strengthen Counseling
Team? – VV/MdP
¾ Adhere to assigned schedule
¾ Communicate openly with peers
¾ Support coordinator on issues with other departments
Topic 3:
¾
¾
¾
¾
¾
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Tasks of Coordinator – VV/MdP
Monitor working assignments of all staff
Promote Staff Development
Advocate for Department
Schedule regular, frequent meetings to discuss issues
Revisit student-intake process to improve services
Hire Advisors with minimal “Bachelors Degree”
8
*Group III - RG
Topic 1:
Strengths – RG Campus
¾ Leadership within our own right and leadership encouraging open
communication and leading us into positive work ethics
¾ Cohesiveness – to include and promote teamwork
¾ Academic advising and program expertise and treating students
with respect
¾ Support staff
¾ Tolerant of each others differences and respect as professional
individuals
Topic 1:
Needs Improvement – RG
¾
¾
¾
¾
Reduce wait time for students
Lack of full-time professional staff
Insufficient operating budget
Lack of feedback from discipline coordinators (to be included in
decision making)
¾ To honor counselor judgment on student advising and blaming
counselor for other’s mistakes
Topic 2:
Measurable Objectives – District-Wide
¾ Counseling promotion & recognition - video/audio/electronic
media/monthly newsletter (to improve student retention and
improve overall Counseling image)
¾ Uniformity & consistency in the advising process thru ongoing
training
¾ Upgrade of computer technology and programs
¾ Participation in the decision making process (e.g. registration,
testing, etc.)
¾ Active Career Center
ƒ Interactive/proactive
ƒ Well equipped
ƒ Staff & funding
ƒ Needs promotion
Topic 2:
Measurable Objectives – RG
¾ Recognize performance with incentives (ex. counselor of month)
¾ Reduce student complaints
¾ Continue to have interdepartmental staff of community speakers as
part of our meetings to enhance personal growth
¾ Maintain the most updated information so that students can be
accurately informed
¾ Have access to Banner (additional)
¾ Other electronic tools to promote programs, i.e. Health, Workshops,
Marketing Strategies
9
(Group III continued RG)
Topic 3:
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Counseling Team Individual Contributions - RG
Sandra:
Robert:
Dolores:
Jesse:
Elvia:
Veronica:
Martha:
Blanca:
Maria:
Topic 3:
People Skills
Technology Skills
Sense of Humor, Spiritual, Good Listener
Pride & Dedication, Old & Good Working Ethics
Task Oriented, Org. Skills
Conscious of Group, Strong Work Ethics
Opinionated, Ask the Questions all Thinking About
Go-gether, Task Oriented, Diligent Worker
Caretaker, Giver, Hardworker
Tasks of Coordinator - RG
¾ Staff Meetings (plan, schedule, coordinate)
¾ Maintain regular counseling duties
¾ Demonstrate Leadership ability (accountability, dependable,
professionalism)
¾ Proficient in current college policies and procedures (administrative
org. & cultural – to be able to solve everyday issues
¾ Possession of good organizational skills
¾ Mediate and/or resolve student, faculty, and staff complaints
*Group IV – TM/NW/FB
Topic 1:
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Strengths-TM/NW/FB
Outstanding Coordinator
Teamwork
We Believe in What We Do
Student Friendly
Close Proximity to other Student Service Areas
Topic 1:
Needs Improvement – TM/NW/FB
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Need more space
Need more copiers
Computers need upgrading
Academic Program updates by departments
Evaluation (transcript) turnaround time needs to improve
Course histories be generated where official transcripts are
generated
¾ Training on retention strategies
10
(Group IV continuedTM/NW/FB)
Topic 2:
District-Wide Measurable Objectives 03-04 –
TM/NW/FB
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¾
¾
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Advocacy for our department
Complete full automation process
In service training for all Academic Programs
Consistency of Policy & information to students (Handbook for
Counselors)
¾ Consistency in Counseling procedures
Topic 2:
Measurable Objectives 03-04 – TM/NW/FB
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More space – allocation of resources
Better computers/newer models (more efficient/allocation of funds)
Full-time Counselor Fort Bliss (allocation of funds)
Update training on Academic Process –
registration/admissions/financial aid/graduation/articulation
¾ In-service training for specialized programs – allocation of funds
through Staff Development
Topic 3:
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¾
¾
¾
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What are we going to do to strengthen our
Counseling Team at TM/NW/FB?
Openness
Continue and enhance our friendliness
Professional accountability
Group meetings with TM, NWC, FB
Increase dialogue with other departments
Topic 3:
Tasks of Coordinator – TM/NW/FB
¾ Advocate for our campus with Empowerment
¾ Team Building Unity
ƒ Communication
ƒ Harmonious working relationships with staff
ƒ Fairness and consistency
¾ Provide opportunities for Professional Growth
¾ Define roles: advisor and counselor
¾ Provide Team Reinforcement Support
11
*Notes from Easel Pad Sheets*
GROUP I – Topic 1
(VV/MdP)
Strengths- VV/MdP
1. Excellent Personnel
2. Dedicated Counselors & Staff
3. Diversity of Knowledge and Skills
4. Diversity of Ideas
5. Loyalty to EPCC
6. Willingness to Share Information
7. Cooperation (come together)
8. Resilient
9. Very student oriented
10. Enthusiastic STAFF
11. Remain productive under pressure & tough times
12. Hardworking & Service Oriented
13. We empower the students
14. Very openly spiritual
Needs Improvement-VV/MdP
1. Lack of appropriate facilities and privacy (MdP & VV-ESOL)
Allocate space or convert into offices/better use of facilities
2. Need for focused leadership and communication between coordinators
& all
Leadership training for supervisors & directors and bi-weekly staff
meetings & continued planning sessions
3. Need for updated computer technology
New computers and merging of student record’s screens
4. Need for image improving activities and recognition by the College of
our importance & contributions
Initiate a new P.R. program for Counseling District-wide and celebrate
national counseling week, also establish counseling website &
newsletter
5. Need for involvement in decision making of registration process
Initiate planning process with student service’s component
6. Need better communication with faculty and administration
Resurface counseling meetings with Deans & faculty & program
coordinators
7. Need for staff training in counseling skills to keep current in the specific
fields
8. Need better communication and planning with Student Services
Departments
9. Continued planning sessions with student representation
10. Lack of recognition by College of our importance and contributions
11. Lack of personnel (Need more counselors & career staff)
12. Need to HAVE FUN
12
(Group I continued VV/MdP)
Topic 2
Measurable Objectives-VV/MdP
1. Increase Counselor/Student Ratio within this year
Lobby, faculty, administration, board
2. Form Governing Committee i.e. All student services issues
Letter to T. Nugent requesting the creation of governing committee
3. Promote our counselor faculty status
Increased involvement in Faculty committees & Faculty Development
4. Promote P.R. Program
Form a District-Wide Committee
5. Reinstate the 25/15 work schedule
Same as Campus
6. Specific allocations for Career Center’s staff and funding
Develop proposal and grant writing
7. Establish clear job boundaries of Counselors & Advisors
Implement training program immediately with full participation of
counseling staff
Measurable Objectives – VV/MdP
1. Revise & update the 25/15 work schedule year-round beginning Fall,
03.
2. Bi-weekly staff meetings including counseling & career staff. Begin
Fall, 03.
3. Start the FUN (Fun for Unity Network) program for VV & MDP
set-up committee and begin this Fall
4. Redesign Counseling facilities
Create committee to evaluate service delivery & needs
5. Advisors need appropriate work space & computers
Redesign counseling facilities to accommodate incoming advisors &
provide appropriate equipment
Topic 3
What are you going to do to strengthen your campus based
Counseling Team? - VV/MdP
1. Support efforts of the Counseling Coordination
2. Take everyone’s suggestion seriously
3. I will continue to work with faculty to do activities that help students
succeed in College
4. Commit myself to see the last student that comes in by 5:00 p.m.
13
(Group I continued VV/MdP)
5. To commit to provide the best professional counseling services
individually
6. Take responsibility for my own work and service to my students
7. I commit myself to Gear Up Program for the next 2 years
8. Commit myself to support the efforts of others
9. Commit to my professional development to best serve students
Strategy
“JUST DO IT”
TASKS of Coordinator – VV/MdP
1. Coverage of Counseling & Career Centers Coordination and support
from everyone
2. A counselor’s & staff advocate
Promote and support professional
activities
3. Balance of counselor & staff needs with departmental needs
4. Inclusion in important meetings (Registration, Planning Leadership
Team, etc.)
5. Coordinate all work schedules & activities of counselors & staff
6. Keep counselors & staff informed about changes planned &
implementation in advance
7. Identify & clear goals & objectives for implementation by semester
8. Promote counselors status of Faculty
9. Have FUN!
10. Create/promote unity & harmony amongst of counseling staff & career
staff
11. Hire Academic Advisors with minimal Bachelor Degree
GROUP II – Topic 1
(VV/MdP)
Strengths – VV/MdP
1.
2.
3.
4.
5.
6.
7.
Student Oriented
Experienced Staff
Dedicated Counselors & Staff
Access to Services
Innovative Staff
Very Diversified
Hardworking
14
(Group II continued VV/MdP)
Needs Improvement – VV/MdP
1. Communication with Admin. & other Dept.
2. Lack of Leadership/Direction
3. Advocacy from Admin.
4. Shared Governance
5. Technology –computers-facilities-furniture
6. Accountability
7. Staffing – more Counselors
8. Revisit Coordinator’s position at MdP
9. Staff/Faculty Development Activities
10. Exchange of information among student services department
Topic 2
Measurable Objectives- VV/MdP
1. Assign Counselors equitably among all campuses
2. Comply with S.A.C. Student Ratio & Increase tenure track counselors
3. Improve morale/counselor image
4. Prioritize Faculty Development for counselors
5. Counseling coord. at each campus
6. Develop a plan to change reporting “Line” to Instructional Area
7. Develop user-friendly web page
8. Work closer with other departments – to include workshops
9. Improve career/transfer services
10. Communication with Faculty
Topic 3
What are you going to do to strengthen your campus based
Counseling Team? – VV/MdP
1. Adhere to assigned schedule
2. Communicate openly with peers
3. Support Coord. on issues with other departments
FOCUSED
15
(Group II continued VV/MdP)
Tasks your Counselor Coord/Director can do to support your
dept. – VV/MdP
1.
2.
3.
4.
5.
6.
Monitor working assignments of all staff
Promote Staff Development
Advocate for Department
Schedule regular, frequent meetings to discuss issues
Revisit student-intake process to improve services
Hire Advisors with minimal Bachelors Degree
Strategies – VV/MdP
1. Schedule frequent meetings to discuss sensitive issues. Set tone for
Freedom of Discussion
2. Schedule workshops & information sessions
3. Increase Budget, Staffing, Training
4. Retain experience to better serve/consist currently enrolled student &
replace with advisors for outside projects
5. Meet with faculty of programs that change most/often
GROUP III – Topic 1
(RG)
Strengths - RG
1. Leadership
a. Open communication
b. Work ethics
2. Cohesiveness
3. Academic Advising
a. Treating students with respect & dignity
4. Support staff (R & L) & career services
5. Tolerance & respect for each other
6. Leader-within our rights
7. Teamwork
8. Helpful guidance
Needs Improvement - RG
1.
2.
3.
4.
5.
6.
Reduce wait time for students
Lack of full-time professional staff
Insufficient operating budget
Lack of feedback from Discipline Coord.
To honor counselor judgment on student advising
Blaming counselor for other’s mistakes
16
(Group III continued RG)
Topic 2
Measurable Objectives – District -Wide
1. Counseling promotion & recognition
(video/audio/electronic media/college newspaper/monthly newsletter to improve student retention)
2. Uniformity & consistency in the advising process thru ongoing training
3. Upgrade of computer technology and programs
4. Participate in the decision making process e.g. registration testing, etc.
Measurable Objectives – RG
1.
2.
3.
4.
5.
Recognize performance with incentive - counseling of the month
Reduce student complaints (advising, waiting time)
Maintain the most updated information
Have better access to Banner & other electronic tools
An active career center
a. interactive/proactive
b. well equipped
c. staff & funding
d. needs promotion
Topic 3
Counseling Team Individual Contributions - RG
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
Sandra: People Skills
Robert: Technology skills (good handyman)
Veronica: Concern for people
Dolores: Sense of humor, spirituality, good listener
Jesse:
Pride & dedication, old good working ethics
Elvia:
Task oriented, org. skills
Veronica: Conscious of the group, strong work ethics
Martha: Opinionated, asks the questions, we are all thinking about!
Blanca: Go-gether, task oriented, diligent worker
Maria:
Caretaker, giving, sensitive, hardworker
Maggie: Creative, hardworker, dependable, self starter, sufficient,
motivated
¾ Eva:
“La Mama”, nurturing, creative, hardworking best cook
17
(Group III continued RG)
Tasks your Counselor Coord/Director can do to support your
dept. – RG
1. Planning staff meetings
2. Maintain regular counselor duties
3. Demonstrate lead abilities
a. Accountability
b. Strong work ethics
c. Professionalism
d. Accessibility
4. Proficient in current college policies and procedures, administrative
org. & culture, to be able to resolve problems day today issues
5. Possession of good organizational skills
6. Ability to resolve/mediate
GROUP IV – Topic 1
(TM/NW/FB)
Strengths – TM/NW/FB
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
Always somebody available to see students
Teamwork
Open communication
Outstanding coordinator
Open door policy
Current with technology
Unity
We believe in what we do
Student friendly
Close proximity to other student services
Continue to provide best services to students
Strong communication between counselors
Needs Improvement – TM/NW/FB
1.
2.
3.
4.
5.
6.
7.
8.
9.
Evaluation process needs to improve
Turnaround time
Registrar should generate unofficial transcripts
Need more space
Computers need upgrade
NW needs a copier-all three campuses need copiers!
Academic program updates by depts.
Still a paper driven system
Training in retention
18
(Group IV continued M/NW/FB)
Topic 2
Measurable Objectives 03-04 – District -Wide
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
Advocacy for our department
Complete full automation process
In-service training for all Academic Programs
Consistency of policy and information to students
Consistency in Counseling process
Outlook Calendar
More space
Better computers
Enhance Articulation with NMSU & UTEP
Mentoring surrounding schools
Increase classroom presentations
Full-time counselor at FB
In-Service training for Specialized Programs
Update training on Academic Process
Topic 3
What are we going to do to strengthen your campus based
Counseling Team at TM/NW/FB?
¾
¾
¾
¾
¾
Openness
Continue & enhance our friendliness
Professional accountability
Group meetings with FB, NW, TM
Increase dialogue with other depts.
Tasks your Counselor Coord/Director can do to support your
dept. – TM/NW/FB
¾ Team Building Unity
¾ Communication
¾ Provide “t” reinforcement & support
¾ Fairness and consistency
¾ Harmonious working relationships with staff
¾ Provide opportunities for prof. growth
¾ Advocate for our campus with empowerment
Define roles: advisor and counselor
19
Participants
Mission del Paso Campus
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¾
¾
¾
Rene Chavez
Pat Duran
Raquel Gamez
Lolo Mercado
Northwest Campus
¾ Ramy Martinez
¾ Dub Satterfield
¾ Becky Villa
Rio Grande Campus
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¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
Blanca Campa
Veronica Cena
Margarita Deras
Veronica Fulton
Maria Guerrero
Sandra Lujan-Gutierrez
Jesse Lascano
Elvia Lerma
Marta Olivares
Robert Pandy
Eva Rangel
Dolores Robles
Transmountain Campus
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¾
¾
¾
¾
¾
¾
¾
¾
Dick Adauto
Chester Alford
Irma Bricker
Mari Leon Guerrero
Ramon Jimenez
Dolores Loya
Carolyn Pufal
Celina Uranga
Ruben Villalobos
Valle Verde Campus
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¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
¾
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Jaime Aragon
Sara Arellano
Raul Arizpe
Carlos Armendariz
Carmen Castillo-Attar
Jose Baltazar
Russ Beasley
Christina Camacho
Irma Craver-Castillo
Lorena Chavez
Carmen Garcia
Irene Gurany-Garcia
Laura Gonzalez
Tere Macias
Lolo Mercado
Sandra Ramirez
Bill Robnett
Abel Uranga
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Coordination
El Paso Community College’s Office of Institutional and Community Planning
facilitated the Counseling Department planning session on September 13, 2003.
We would like to thank the following individuals who lent their talents, patience, and
hard work to make the Counseling Charrette a success.
Overall Coordination
Dr. Ann Lemke
Director, Counseling
Valle Verde Campus
Alice Vejil
Planning Facilitator
Institutional & Community
Planning
Valle Verde Campus
Raul Arizpe
Counselor Coordinator
Counseling Department
Valle Verde Campus
Dolores Gross
Director, Institutional &
Community Planning
Valle Verde Campus
Veronica Cena
Counselor Coordinator
Rio Grande Campus
Ruben Villalobos
Counselor Coordinator
Transmountain Campus
Facilitators
Debbie Aguilera, Information Technology
Luis Chaparro, Technical Library Services
Frances Moreno, Student Financial Services
Alice Vejil, Institutional & Community Planning
Logistics and Support Materials
Sandra Mejia, Administrative Assistant
Maribel Rivas, Clerk
21