2015-2016 PROGRAM REVIEW REPORT BY DISCIPLINE TRAVEL AND TOURISM

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INSTITUTIONAL EFFECTIVENESS
2015-2016 PROGRAM REVIEW REPORT BY DISCIPLINE
The Best Place to Start
TRAVEL AND TOURISM
The Program Review Report assesses the viability and quality of credit and non-credit instructional programs to support program improvement through Area Improvement Plans,
as established by College Procedure 2.03.01.18: Program Review. The Office of Institutional Research provides the data, which are by academic year as of August 31, 2015; the Office of
Institutional Effectiveness produces the report, which presents the data by program. Standards are marked as “Met” or “Not Met” based on DISTRICT (“D”), not site, performance. Data
by site are shown where available (if unavailable, boxes are blank). Standards after slashes denote critical thresholds, which identify especially unacceptable performance (and if not met,
are marked "Not Met-Critical"). Results are color-coded, as follows:
STANDARD MET
STANDARD NOT MET
STANDARD NOT MET - CRITICAL
Overall Viability Indicator score 50% or lower or unmet Graduation and Student Success prompts formal review by the Program Review Committee. The Committee's authority
concerning program continuation is limited to recommending that the senior instructional administrators review the program's capacity to improve its service to students and the
community. The final decision on program continuation rests with the President.
Program Type: Career & Technical Program
Mandatory Accreditation: No
Report’s Recommendation Last Year: No Formal Review
Fully Accredited? (Y/N): Yes
Program Review Committee Action required this year: No Formal Review - Viability above
50%, Chair informs VP of Unmet Student Success
Reason Why Not Fully Accredited:
THE PROGRAM’S RECENT PERFORMANCE SCORES (Citation of a year such as "1415" or "2015" refers to the 2014-2015 academic year.)
12-13
13-14
14-15
2015-2016
VIABILITY
12-13
13-14
14-15
2015-2016
88.24%
100%
94.12%
100%
QUALITY
75%
87.50%
87.50%
62.50%
RECENT RECOMMENDATIONS OF THE PROGRAM REVIEW COMMITTEE
2012-2013
None
2013-2014
None
2014-2015
None
SOURCES 1. State Annual Data Profile, Mainframe, 2. Annual Data Profile and/or Automated Student and Adult Learner Follow-up System, 3. Mainframe/State Lonestar, EMSI proprietary database, 4. Program Review Status Form completed by Dean of District
Discipline Coordinator/CE Dean/Director, 5. Master Class Schedule (Mainframe), 6. Banner, 7. Master Class Schedule (Mainframe), Fac. Employment Status (Mainframe), 8. SLO Assessment Task Force; TracDat database (All fields must have data for applicable
cycle—no blank fields), 9. Credit Student Faculty Evaluation, 10. Graduate Survey, 11. Employer Survey, 12. Advisory Committee Survey & Minutes, 13. THECB Statewide Annual Licensure Report, 14. Faculty Development Records, 15. Non-Credit Faculty
Evaluation, 16. Course Syllabus (Curriculum Office), 17. Advisory Committee Survey & Minutes, Program Review Status Form completed by Dean of District Discipline Coordinator/CE Dean/Director, 18. DACUM Audit (Curriculum Office), 19. Curriculum
Office, 20. Advisory Committee Survey & Minutes, Employer Survey, 21. Student Banner Files, Budget Office, Public Community/Junior & Technical College Basis of Legislative Appropriations, 22. Credit Academic History.
OFFICE OF THE VICE PRESIDENT OF RESEARCH AND ACCOUNTABILITY
Z:RS/2015-2016 RPT/PROGREVRPT 1516-YR TRAVELTOURISM
EPCC does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or gender identity.
4/15/2016
1
VIABILITY (Overall viability score 50% or lower or unmet Graduation and Student Success prompts formal review by the Program Review Committee)
1516 Rpt
(District Data
as of Aug. 31,
2015)
1213
1314
1415
Rpt
Rpt
Rpt
22. For inf.
Only, EPCC
Data: 37
49. For inf.
Only, EPCC
Data: 50*
53. For inf.
only, EPCC
Data: 48*
51. For inf.
only, EPCC
Data: 39*
100%
100%
100%
88.2%
Yes, for 54
graduates in
last 5 years.
Yes, for 35
graduates in
last 5 years.
Yes, for 32
graduates in
last 5 years.
Yes, for 27
graduates in
last 5 years.
Yes
Yes
Yes
Yes
D: 77% Dist.
Seat Count:
84.8%
D: 73%
Dist. Seat
Count:
80.8% **
D: 68.7%
Dist. Seat
Count:
78.9% **
D: 66% Dist.
Seat Count:
81.4% **
66%
D: No, -19%,
Undupl.
2010: 38,
2012: 46
D: Yes, 4%,
Undupl.
2011: 38,
2013: 50**
D: Yes,
22.2%,
Undupl.
2012: 46,
2014: 41**
D: No, -18.1%,
Undupl.
2013: 50,
2015: 42**
No,
-18.1%
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
INDICATOR
ASC
FT.
BLISS
MdP
NW
RG
TM
VV
STATE-MANDATED
1. No. of Graduates Within latest 5-year period (Fall, Spring, Summer)
provided by the State (State counts graduates with more than 1 award more than
once) (For info. only, after the score: Latest 5-yr award total known to EPCC,
if not the State) Source: 1 Standard: 25/<15
2. Student Success Percent of students employed/transfer/enter military
w/in 1 yr of grad., for last 3 years provided by the State. Source: 2
Standard: 90%/<50%
INSTRUCTIONAL SUPPORT
1. Workforce Demand Whether the no. of new and replacement jobs in
the field forecast for El Paso, Hudspeth, Dona Ana, Luna, & Otero counties
during the 5 years following this report’s publication meets/exceeds the no.
of graduates during the 5 years preceding this report’s publication. (See end
of report for data) Source: 3 Standard: Yes
2. Contact/Credit Hours per FT Faculty Sufficient contact/credit hours for
all discipline courses, District-wide, disregarding lecturers, for FT faculty
workload for last 3 years (F/Sp). (Excluding C.E. courses) (Unduplicated)
(Cred. Tran. & Career & Tech. versions of programs share the same results)
Source: 4 Standard: Yes/No
3. Class Fill Rate Percent of classes 75% full (Including C.E. students),
based on optimum and no. of students in each section for last 3 years on
census date, excluding MILS (UTEP ROTC), MUAP (independent Music
study), MUSR (recitals), Independent Study, Virtual College of Texas,
NCBO, classes whose instructors are not paid by EPCC; if room capacity is
below optimum, score reflects room capacity. (For info. only, after score
the measure is also calculated w/o concurrent students.) (For info. only,
District average fill rate appears after foregoing data (No. of seats filled
divided by no. of seats available)) Source: 5 Standard: 80%/<50%
4. Enrollment Trends Seat count (including C.E. students) is increasing,
level or decreasing no more than 5% from the benchmark year (1st yr. of
last 3 yrs.), based on program-specific courses. (For info. only, after the
score measure calculated w/o C.E. students.) (For info. only, appears the
unduplicated no. of students by year) Source: 6 Standard: Yes/>10%
decrease
5. Full-Time Faculty in Discipline There is at least 1 FT instructor with
primary teaching load in the discipline. (Sept. 1-May 1 of latest year)
(Cred. Tran. & Career & Tech. versions of programs share the same results)
Source: 7 Standard: Yes/No
6. Student Learning Outcomes (SLOs) For each 2-year cycle, has the
program documented & implemented the recommendations for its active
SLOs and completed its assessment process for its active SLOs? Source: 8
Standard: Yes
*2013-2014 revisions to the Program Review procedure increased the period of years covered from 3 to 5 and changed the standard from 15/<10 to 25/<15.
**2013-2014 revisions to the Program Review procedure required that C.E. students be included in the scored calculation. For information only, a second calculation was required to be made without including C.E. students; the
change may affect Advanced Technology Industrial Manufacturing, Electrical Technology, HVAC, and Machining Technology.
OFFICE OF THE VICE PRESIDENT OF RESEARCH AND ACCOUNTABILITY
Z:RS/2015-2016 RPT/PROGREVRPT 1516-YR TRAVELTOURISM
EPCC does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or gender identity.
4/15/2016
2
QUALITY
1516 Rpt
(District Data
as of Aug. 31,
2015)
1213
1314
1415
Rpt
Rpt
Rpt
1. Student Satisfaction with Program Based on fall/spring percent of
students satisfied with labs & technology averaged for the last 3 years.
(Surveys scored 1 or 0 based on combined on averaged of responses:
“Excellent”: 1, “Good”: 1, “Acceptable”: 1, “Weak”: 0, “Unacceptable”
= 0. Average of 1=Satisfaction) Source: 9 Standard: 80%
2. Student Evaluation of Faculty Percent of satisfaction in fall/spring
averaged for last 3 years, based on question: "Would you recommend
instructor?" Source: 9 Standard 80%
D: 77%
D: 96%
D: 93.7%
D: 92%
D: 94%
D: 97%
3. Graduate Satisfaction with Program Based on percent of
cumulative graduates satisfied with “usefulness of my major courses w/
respect to my job,” “availability of courses in my major,” & “level of
technology in my major.” (Combined average of all 3 responses) for
previous 3 years. Source: 10 Standard: 80%
4. Employer Satisfaction Percent of surveyed employers satisfied with
graduates for last 3 years. Names of employers surveyed provided by the
Dean/District-wide Coordinator. (Surveys scored 1 or 0 based on the
combined average of the 8 responses: “Excellent” = 1, “Good” = 1,
“Acceptable” = 1, “Weak” = 0, “Unacceptable" = 0. An average of 1
indicates satisfaction) Source: 11 Standard: 80%
5. Advisory Committee Satisfaction with Program Percent of
surveyed members satisfied, based on averaged percent of satisfaction for
the last 3 years. (Surveys scored 1 or 0 based on the combined average of
the eleven responses: “Excellent” = 1, “Good” = 1, “Acceptable” = 1,
“Weak” = 0, “Unacceptable" = 0. An average of 1 indicates satisfaction.)
Source: 12 Standard: 80%
6. Student Licensure/Certification, As Applicable Percent of
graduates/completers receiving licensure/certification, based on annual
pass rate for the most recent year. Source: 13 Standard: 90%
100%
100%
100%
95.8%
100%
98.8%
98%
98%
100%
99.7%
99.7%
97.8%
N/A
N/A
N/A
N/A
100%
100%
100%
100%
25%
100%
50%
100%
INDICATOR
ASC
FT.
BLISS
MdP
NW
RG
TM
VV
STAKEHOLDER SATISFACTION/PROGRESS
D: 96.5%
D: 99.3%
96.5%
99.3%
INSTRUCTIONAL SUPPORT
1. Full-Time Faculty Development For most recent year, percent of FT
teaching Faculty at 2 prof. development activities during the fall semester
(1st day of fall Faculty Development Week (FDW) through last day of
final exams) and percent of FT teaching Faculty at 2 such activities
during spring semester (1st day of spring FDW through last day of final
exams). If FT faculty teach in 2 or more programs, their attendance is
credited to all the programs. Source: 14 Standard: 100%
2. Part-Time Faculty Development For most recent year, percent of
PT teaching Faculty at 1 prof. development activity during fall semester
(1st day of fall Faculty Development Week (FDW) through last day of
final exams) and percent of PT teaching Faculty at 1 such activity during
spring semester (1st day of spring FDW through last day of final exams).
If PT faculty teach in 2 or more programs, their attendance is credited to
all the programs. Source: 14 Standard: 75%
TRAVEL AND TOURISM 3
INDICATOR
3. Sections taught by Full-Time Faculty Percent of sections taught by
FT Faculty for last 3 years, excluding MILS (UTEP ROTC), MUAP
(independent Music study), MUSR (recitals), Independent Study, Virtual
College of Texas, NCBO, classes whose instructors are not paid by
EPCC. Source: 7 Standard: 50%
4. Course Syllabus Reviewed/revised within the last 3 years, based on
no. of course syllabi in the program and the revision date of each
syllabus. Source: 16 Standard: Yes
5. Advisory Committee Meetings Held at least once annually, based
on the meeting date(s) of each program advisory committee for the last 3
years. Source: 17 Standard: Yes
6. DACUM Completion within last 5 years, based on completion date
of each program DACUM. Source: 18 Standard: Yes
7. DACUM Findings Incorporated, as appropriate, into curriculum,
based on most recent DACUM Audit for each program. Source: 18
Standard: Yes
8. Secondary Articulation Agreements, as appropriate Percent of
ISD requests for articulation addressed through analysis of EPCC course
objectives for last 3 years. Source: 19 Standard: 100%
9. Post-Secondary Articulation Agreements, as appropriate Written
evidence of attempted/revised articulation within the last 3 years.
Source: 4 Standard: Yes
10. Program Accreditation, As Applicable Maintains/actively seeking
voluntary accreditation, based on documentation of accreditation or
application for accreditation for last 3 years. Source: 4 Standard: Yes
11. Community Benefit/Service Percent of surveyed advisory
committee members acknowledging program meets community needs for
each of the last 3 years. Source: 12 Standard: 85%
12. Program Need Percent of surveyed employers acknowledging
program is needed for each of the last 3 years. Names of surveyed
employers identical to those used by Employer Satisfaction indicator.
Source: 11 Standard: 85%
13. Competitive Advantage: Quality Percent of surveyed respondents
acknowledging EPCC meets/exceeds quality of proprietary schools for
each of the last 3 years. (Combined average of responses on both the
Advisory Committee Survey and the Employer Survey) Source: 20
Standard: 85%
1516 Rpt
(District Data
as of Aug. 31,
2015)
ASC
D: 72.6%***
D: 77.3%***
77.3%
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
100%
100%
100%
100%
Yes
Yes
Yes
Yes
N/A
N/A
N/A
Yes
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
1213
1314
1415
Rpt
Rpt
Rpt
D: 77%
D: 68%***
Yes
FT.
BLISS
MdP
NW
RG
TM
VV
***2013-2014 revisions to the Program Review procedure reduced the standard from 60% to 50%.
TRAVEL AND TOURISM 4
VIABILITY INSTRUCTIONAL SUPPORT INDICATOR 1 - WORKFORCE DEMAND
Measure: Whether the sum of new and replacement jobs in the field forecast for El Paso and Hudspeth Counties and the New Mexico counties of Dona Ana, Luna and Otero
during the 5 years following the publication of the Program Review Report meets or exceeds the number of graduates during the 5 years preceding the publication of the report. To ensure
that the data include career paths addressed by the program, each program shall provide the IE Office with a list of jobs for which it prepares graduates.
The listings are from the EMSI database, which was created in 2001, in consultation with the Association of Community College Trustees (ACCT), to track occupational demand and
wages nationally, by state and by region, drawing on some 91 databases, which include those of the U.S. Bureau of Labor Statistics. The number preceding each occupational title is the
unique Bureau of Labor Statistics SOC (Standard Occupational Classification) number assigned to each job title. Job titles were specified by the disciplines. Numerical anomalies may be
due to rounding.
TOTAL NUMBER OF JOBS PER YEAR
SOC
Code
11-2021
11-2022
11-2031
11-3131
11-9071
11-9081
11-9199
13-1121
13-1151
13-1199
39-3019
39-3031
39-3091
39-6011
39-6012
39-7011
39-7012
41-2012
41-3041
41-3099
43-1011
Occupation
Marketing Managers
Sales Managers
Public Relations and
Fundraising Managers
Training and
Development Managers
Gaming Managers
Lodging Managers
Managers, All Other
Meeting, Convention,
and Event Planners
Training and
Development Specialists
Business Operations
Specialists, All Other
Gaming Service
Workers, All Other
Ushers, Lobby
Attendants, and Ticket
Takers
Amusement and
Recreation Attendants
Baggage Porters and
Bellhops
Concierges
Tour Guides and Escorts
Travel Guides
Gaming Change Persons
and Booth Cashiers
Travel Agents
Sales Representatives,
Services, All Other
First-Line Supervisors of
Office and
Administrative Support
Workers
113
373
37
117
383
39
121
392
41
125
401
42
128
408
43
27
28
29
30
31
Total
New/Replacement
Jobs
26
69
<10
<10
<10
<10
59
1077
69
<10
60
1094
73
<10
61
1109
76
<10
62
1123
79
<10
62
1133
81
<10
11
154
16
No Data
$26.20
$47.51
$18.32
605
618
630
641
649
90
$28.29
Bachelor's degree
2329
2375
2417
2455
2483
288
$29.83
High school diploma or equivalent
<10
10
11
11
12
<10
No Data
High school diploma or equivalent
101
104
106
108
108
30
$8.56
Less than high school
699
708
717
725
732
178
$8.84
Less than high school
82
83
84
85
85
13
$8.56
High school diploma or equivalent
62
35
<10
19
64
36
<10
20
65
36
<10
21
67
37
<10
22
68
37
<10
22
13
<10
<10
<10
$10.65
$11.58
No Data
$9.17
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
80
2425
77
2480
74
2530
72
2576
71
2616
<10
470
$17.25
$19.40
High school diploma or equivalent
High school diploma or equivalent
4077
4156
4228
4295
4349
676
$22.39
High school diploma or equivalent
2016
2017
2018
2019
2020
Average
Hourly
Wage
(2013)
Education Required
$55.25
$54.47
$49.15
Bachelor's degree
Bachelor's degree
Bachelor's degree
$46.16
Bachelor's degree
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
Bachelor's degree
TRAVEL AND TOURISM 5
TOTAL NUMBER OF JOBS PER YEAR
SOC
Code
43-3021
43-3031
43-3041
43-4051
43-4081
43-4171
43-4181
43-4199
53-2031
Occupation
Billing and Posting
Clerks
Bookkeeping,
Accounting, and
Auditing Clerks
Gaming Cage Workers
Customer Service
Representatives
Hotel, Motel, and Resort
Desk Clerks
Receptionists and
Information Clerks
Reservation and
Transportation Ticket
Agents and Travel Clerks
Information and Record
Clerks, All Other
Flight Attendants
1455
1490
1522
1551
1574
Total
New/Replacement
Jobs
231
3829
3896
3957
4014
4060
16
8790
17
9002
17
9197
18
9379
687
699
710
2145
2186
147
2016
2017
2018
2019
2020
Average
Hourly
Wage
(2013)
Education Required
$12.95
High school diploma or equivalent
377
$15.27
High school diploma or equivalent
19
9533
<10
1754
$10.15
$12.23
High school diploma or equivalent
High school diploma or equivalent
719
728
175
$8.60
High school diploma or equivalent
2221
2253
2275
371
$10.16
High school diploma or equivalent
146
146
146
148
11
$18.87
High school diploma or equivalent
805
811
816
820
821
90
$17.35
High school diploma or equivalent
10
10
10
10
<10
<10
No Data
High school diploma or equivalent
TRAVEL AND TOURISM 6
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