INSTITUTIONAL EFFECTIVENESS
2015-2016 PROGRAM REVIEW REPORT BY DISCIPLINE
The Best Place to Start
BUSINESS MANAGEMENT
The Program Review Report assesses the viability and quality of credit and non-credit instructional programs to support program improvement through Area Improvement Plans,
as established by College Procedure 2.03.01.18: Program Review. The Office of Institutional Research provides the data, which are by academic year as of August 31, 2015; the Office of
Institutional Effectiveness produces the report, which presents the data by program. Standards are marked as “Met” or “Not Met” based on DISTRICT (“D”), not site, performance. Data
by site are shown where available (if unavailable, boxes are blank). Standards after slashes denote critical thresholds, which identify especially unacceptable performance (and if not met,
are marked "Not Met-Critical"). Results are color-coded, as follows:
STANDARD MET
STANDARD NOT MET
STANDARD NOT MET - CRITICAL
Overall Viability Indicator score 50% or lower or unmet Graduation and Student Success prompts formal review by the Program Review Committee. The Committee's authority
concerning program continuation is limited to recommending that the senior instructional administrators review the program's capacity to improve its service to students and the
community. The final decision on program continuation rests with the President.
Program Type: Career & Technical Program
Mandatory Accreditation: No
Report’s Recommendation Last Year: No Formal Review
Fully Accredited? (Y/N): Yes
Program Review Committee Action required this year: No Formal Review - Viability above
50%, Chair informs VP of Unmet Student Success
Reason Why Not Fully Accredited:
THE PROGRAM’S RECENT PERFORMANCE SCORES (Citation of a year such as "1415" or "2015" refers to the 2014-2015 academic year.)
12-13
13-14
14-15
2015-2016
VIABILITY
12-13
13-14
14-15
2015-2016
58.82%
94.12%
94.12%
94.44%
QUALITY
62.50%
75%
75%
62.50%
RECENT RECOMMENDATIONS OF THE PROGRAM REVIEW COMMITTEE
2012-2013
None
2013-2014
None
2014-2015
None
SOURCES 1. State Annual Data Profile, Mainframe, 2. Annual Data Profile and/or Automated Student and Adult Learner Follow-up System, 3. Mainframe/State Lonestar, EMSI proprietary database, 4. Program Review Status Form completed by Dean of District
Discipline Coordinator/CE Dean/Director, 5. Master Class Schedule (Mainframe), 6. Banner, 7. Master Class Schedule (Mainframe), Fac. Employment Status (Mainframe), 8. SLO Assessment Task Force; TracDat database (All fields must have data for applicable
cycle—no blank fields), 9. Credit Student Faculty Evaluation, 10. Graduate Survey, 11. Employer Survey, 12. Advisory Committee Survey & Minutes, 13. THECB Statewide Annual Licensure Report, 14. Faculty Development Records, 15. Non-Credit Faculty
Evaluation, 16. Course Syllabus (Curriculum Office), 17. Advisory Committee Survey & Minutes, Program Review Status Form completed by Dean of District Discipline Coordinator/CE Dean/Director, 18. DACUM Audit (Curriculum Office), 19. Curriculum
Office, 20. Advisory Committee Survey & Minutes, Employer Survey, 21. Student Banner Files, Budget Office, Public Community/Junior & Technical College Basis of Legislative Appropriations, 22. Credit Academic History.
OFFICE OF THE VICE PRESIDENT OF RESEARCH AND ACCOUNTABILITY
Z:RS/2015-2016 RPT/PROGREVRPT 1516-YR BUSINESSMANAGEMENT
4/15/2016
EPCC does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or gender identity.
1
VIABILITY (Overall viability score 50% or lower or unmet Graduation and Student Success prompts formal review by the Program Review Committee)
1516 Rpt
(District Data as
of Aug. 31, 2015)
1213
1314
1415
Rpt
Rpt
Rpt
1. No. of Graduates Within latest 5-year period (Fall, Spring, Summer)
provided by the State (State counts graduates with more than 1 award more
than once) (For info. only, after the score: Latest 5-yr award total known to
EPCC, if not the State) Source: 1 Standard: 25/<15
561. For inf.
Only, EPCC
Data: 682
1055. For
inf. Only,
EPCC Data:
1,158*
1158. For
inf. only,
EPCC Data:
1,358*
1342. For inf.
only, EPCC
Data: 1,498*
2. Student Success Percent of students employed/transfer/enter military
w/in 1 yr of grad., for last 3 years provided by the State. Source: 2
Standard: 90%/<50%
87.5%
87%
89.5%
89.6%
1. Workforce Demand Whether the no. of new and replacement jobs in
the field forecast for El Paso, Hudspeth, Dona Ana, Luna, & Otero
counties during the 5 years following this report’s publication
meets/exceeds the no. of graduates during the 5 years preceding this
report’s publication. (See end of report for data) Source: 3 Standard:
Yes
2. Contact/Credit Hours per FT Faculty Sufficient contact/credit hours
for all discipline courses, District-wide, disregarding lecturers, for FT
faculty workload for last 3 years (F/Sp). (Excluding C.E. courses)
(Unduplicated) (Cred. Tran. & Career & Tech. versions of programs share
the same results) Source: 4 Standard: Yes/No
3. Class Fill Rate Percent of classes 75% full (Including C.E. students),
based on optimum and no. of students in each section for last 3 years on
census date, excluding MILS (UTEP ROTC), MUAP (independent
Music study), MUSR (recitals), Independent Study, Virtual College of
Texas, NCBO, classes whose instructors are not paid by EPCC; if room
capacity is below optimum, score reflects room capacity. (For info. only,
after score the measure is also calculated w/o concurrent students.) (For
info. only, District average fill rate appears after foregoing data (No. of
seats filled divided by no. of seats available)) Source: 5 Standard:
80%/<50%
4. Enrollment Trends Seat count (including C.E. students) is increasing,
level or decreasing no more than 5% from the benchmark year (1st yr. of
last 3 yrs.), based on program-specific courses. (For info. only, after the
score measure calculated w/o C.E. students.) (For info. only, appears the
unduplicated no. of students by year) Source: 6 Standard: Yes/>10%
decrease
Yes, for
1,112
graduates in
last 5 years.
Yes, for
1,098
graduates in
last 5 years.
Yes, for
1,258
graduates in
last 5 years.
Yes, for 1,360
graduates in last
5 years.
Yes
Yes
Yes
Yes
D: 72%
Dist. Seat
Count:
82.7%
D: 70%
Dist. Seat
Count:
81.1% **
D: 64.6%
Dist. Seat
Count:
79.4% **
D: 62.4%
Dist. Seat
Count: 80%
Class Fill without
concurrent,
D: 61%, VV: 59.4%
**
100%
65.4%
63.9%
66.7%
61.3%
D: No,
-9%,
Undupl.
2010: 1,583,
2012: 1,453
D: Yes,
12%,
Undupl.
2011: 1,536,
2013: 1,689
**
D: Yes,
18.9%,
Undupl.
2012: 1,453,
2014: 1,598
**
D: No, -10.8%,
Undupl.
2013: 1,688,
2015: 1,489
Enrollment without
concurrent,
D: No, -12.4%,
VV: No, -13.9%**
Yes,
121.3%
No,
-41.5%
Yes,
-2.7%
No,
-14.2%
No,
-11.5%
5. Full-Time Faculty in Discipline There is at least 1 FT instructor
with primary teaching load in the discipline. (Sept. 1-May 1 of latest
year) (Cred. Tran. & Career & Tech. versions of programs share the same
results) Source: 7 Standard: Yes/No
6. Student Learning Outcomes (SLOs) For each 2-year cycle, has the
program documented & implemented the recommendations for its active
SLOs and completed its assessment process for its active SLOs? Source:
8 Standard: Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
INDICATOR
ASC
FT.
BLISS
MdP
NW
RG
TM
VV
STATE-MANDATED
INSTRUCTIONAL SUPPORT
*2013-2014 revisions to the Program Review procedure increased the period of years covered from 3 to 5 and changed the standard from 15/<10 to 25/<15.
**2013-2014 revisions to the Program Review procedure required that C.E. students be included in the scored calculation. For information only, a second calculation was required to be made without including C.E. students; the change may affect Advanced
Technology Industrial Manufacturing, Electrical Technology, HVAC, and Machining Technology.
OFFICE OF THE VICE PRESIDENT OF RESEARCH AND ACCOUNTABILITY
Z:RS/2015-2016 RPT/PROGREVRPT 1516-YR BUSINESSMANAGEMENT
4/15/2016
EPCC does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or gender identity.
2
QUALITY
1516 Rpt
(District Data
as of Aug. 31,
2015)
1213
1314
1415
Rpt
Rpt
Rpt
D: 96%
D: 97%
D: 96.5%
D: 95.8%
D: 95%
D: 94%
D: 92%
D: 91.3%
96%
96%
97.5%
98%
Lacks 3 yrs
of data
98.5%
98.5%
98.1%
Lacks 3 yrs
of data
99.4%
99.2%
98.7%
N/A
N/A
N/A
N/A
94%
94%
94%
94.1%
INDICATOR
ASC
FT.
BLISS
MdP
NW
RG
TM
VV
99%
92.5%
95.3%
95.5%
96.5%
98.3%
80.3%
96.7%
91.3%
90.7%
STAKEHOLDER SATISFACTION/PROGRESS
1. Student Satisfaction with Program Based on fall/spring percent of
students satisfied with labs & technology averaged for the last 3 years.
(Surveys scored 1 or 0 based on combined on averaged of responses:
“Excellent”: 1, “Good”: 1, “Acceptable”: 1, “Weak”: 0, “Unacceptable” =
0. Average of 1=Satisfaction) Source: 9 Standard: 80%
2. Student Evaluation of Faculty Percent of satisfaction in fall/spring
averaged for last 3 years, based on question: "Would you recommend
instructor?" Source: 9 Standard 80%
3. Graduate Satisfaction with Program Based on percent of cumulative
graduates satisfied with “usefulness of my major courses w/ respect to my
job,” “availability of courses in my major,” & “level of technology in my
major.” (Combined average of all 3 responses) for previous 3 years.
Source: 10 Standard: 80%
4. Employer Satisfaction Percent of surveyed employers satisfied with
graduates for last 3 years. Names of employers surveyed provided by the
Dean/District-wide Coordinator. (Surveys scored 1 or 0 based on the
combined average of the 8 responses: “Excellent” = 1, “Good” = 1,
“Acceptable” = 1, “Weak” = 0, “Unacceptable" = 0. An average of 1
indicates satisfaction) Source: 11 Standard: 80%
5. Advisory Committee Satisfaction with Program Percent of surveyed
members satisfied, based on averaged percent of satisfaction for the last 3
years. (Surveys scored 1 or 0 based on the combined average of the eleven
responses: “Excellent” = 1, “Good” = 1, “Acceptable” = 1, “Weak” = 0,
“Unacceptable" = 0. An average of 1 indicates satisfaction.) Source: 12
Standard: 80%
6. Student Licensure/Certification, As Applicable Percent of
graduates/completers receiving licensure/certification, based on annual pass
rate for the most recent year. Source: 13 Standard: 90%
INSTRUCTIONAL SUPPORT
1. Full-Time Faculty Development For most recent year, percent of FT
teaching Faculty at 2 prof. development activities during the fall semester
(1st day of fall Faculty Development Week (FDW) through last day of final
exams) and percent of FT teaching Faculty at 2 such activities during spring
semester (1st day of spring FDW through last day of final exams). If FT
faculty teach in 2 or more programs, their attendance is credited to all the
programs. Source: 14 Standard: 100%
BUSINESS MANAGEMENT 3
INDICATOR
2. Part-Time Faculty Development For most recent year, percent of PT
teaching Faculty at 1 prof. development activity during fall semester (1st
day of fall Faculty Development Week (FDW) through last day of final
exams) and percent of PT teaching Faculty at 1 such activity during spring
semester (1st day of spring FDW through last day of final exams). If PT
faculty teach in 2 or more programs, their attendance is credited to all the
programs. Source: 14 Standard: 75%
3. Sections taught by Full-Time Faculty Percent of sections taught by FT
Faculty for last 3 years, excluding MILS (UTEP ROTC), MUAP
(independent Music study), MUSR (recitals), Independent Study, Virtual
College of Texas, NCBO, classes whose instructors are not paid by EPCC.
Source: 7 Standard: 50%
4. Course Syllabus Reviewed/revised within the last 3 years, based on no.
of course syllabi in the program and the revision date of each syllabus.
Source: 16 Standard: Yes
5. Advisory Committee Meetings Held at least once annually, based on
the meeting date(s) of each program advisory committee for the last 3 years.
Source: 17 Standard: Yes
6. DACUM Completion within last 5 years, based on completion date of
each program DACUM. Source: 18 Standard: Yes
7. DACUM Findings Incorporated, as appropriate, into curriculum, based
on most recent DACUM Audit for each program. Source: 18 Standard:
Yes
8. Secondary Articulation Agreements, as appropriate Percent of ISD
requests for articulation addressed through analysis of EPCC course
objectives for last 3 years. Source: 19 Standard: 100%
9. Post-Secondary Articulation Agreements, as appropriate Written
evidence of attempted/revised articulation within the last 3 years. Source: 4
Standard: Yes
10. Program Accreditation, As Applicable Maintains/actively seeking
voluntary accreditation, based on documentation of accreditation or
application for accreditation for last 3 years. Source: 4 Standard: Yes
11. Community Benefit/Service Percent of surveyed advisory committee
members acknowledging program meets community needs for each of the
last 3 years. Source: 12 Standard: 85%
12. Program Need Percent of surveyed employers acknowledging
program is needed for each of the last 3 years. Names of surveyed
employers identical to those used by Employer Satisfaction indicator.
Source: 11 Standard: 85%
13. Competitive Advantage: Quality Percent of surveyed respondents
acknowledging EPCC meets/exceeds quality of proprietary schools for each
of the last 3 years. (Combined average of responses on both the Advisory
Committee Survey and the Employer Survey) Source: 20 Standard: 85%
1213
1314
1415
Rpt
Rpt
Rpt
1516 Rpt
(District Data
as of Aug. 31,
2015)
77%
79%
81%
90%
D: 54%
D: 53%***
D: 59.3%***
D: 58.8%***
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
100%
100%
100%
100%
Yes
Yes
Yes
Yes
N/A
N/A
N/A
Yes
Lacks 3 yrs
of data
96.7%
96.7%
100%
Lacks 3 yrs
of data
100%
100%
94.9%
Lacks 3 yrs
of data
92%
94%
98%
ASC
FT.
BLISS
MdP
0%
NW
27%
RG
TM
VV
63.9%
37.1%
63.6%
***2013-2014 revisions to the Program Review procedure reduced the standard from 60% to 50%.
BUSINESS MANAGEMENT 4
VIABILITY INSTRUCTIONAL SUPPORT INDICATOR 1 - WORKFORCE DEMAND
Measure: Whether the sum of new and replacement jobs in the field forecast for El Paso and Hudspeth Counties and the New Mexico counties of Dona Ana, Luna and Otero
during the 5 years following the publication of the Program Review Report meets or exceeds the number of graduates during the 5 years preceding the publication of the report. To ensure
that the data include career paths addressed by the program, each program shall provide the IE Office with a list of jobs for which it prepares graduates.
The listings are from the EMSI database, which was created in 2001, in consultation with the Association of Community College Trustees (ACCT), to track occupational demand and
wages nationally, by state and by region, drawing on some 91 databases, which include those of the U.S. Bureau of Labor Statistics. The number preceding each occupational title is the
unique Bureau of Labor Statistics SOC (Standard Occupational Classification) number assigned to each job title. Job titles were specified by the disciplines. Numerical anomalies may be
due to rounding.
TOTAL NUMBER OF JOBS PER YEAR
SOC
Code
11-1011
11-1021
11-2011
11-2021
11-2022
11-2031
11-3011
11-3021
11-3031
11-3051
11-3061
11-3071
11-3111
11-3121
11-3131
11-9013
11-9021
11-9131
11-9141
11-9151
11-9199
13-1011
13-1021
13-1031
13-1032
13-1041
13-1071
Occupation
Chief Executives
General and Operations Managers
Advertising and Promotions Managers
Marketing Managers
Sales Managers
Public Relations and Fundraising
Managers
Administrative Services Managers
Computer and Information Systems
Managers
Financial Managers
Industrial Production Managers
Purchasing Managers
Transportation, Storage, and
Distribution Managers
Compensation and Benefits Managers
Human Resources Managers
Training and Development Managers
Farmers, Ranchers, and Other
Agricultural Managers
Construction Managers
Postmasters and Mail Superintendents
Property, Real Estate, and Community
Association Managers
Social and Community Service
Managers
Managers, All Other
Agents and Business Managers of
Artists, Performers, and Athletes
Buyers and Purchasing Agents, Farm
Products
Claims Adjusters, Examiners, and
Investigators
Insurance Appraisers, Auto Damage
Compliance Officers
Human Resources Specialists
265
5019
25
113
373
37
272
5107
25
117
383
39
279
5185
26
121
392
41
285
5259
26
125
401
42
289
5318
27
128
408
43
Total
New/Replacement
Jobs
48
690
<10
26
69
<10
664
256
678
267
691
278
702
287
712
294
578
291
88
213
592
291
90
217
607
291
92
220
620
292
94
224
12
151
27
261
12
156
28
258
13
159
29
255
686
33
301
698
33
309
263
2016
2017
2018
2019
2020
Average
Hourly
Wage
(2014)
Education Required
$82.58
$48.48
$46.16
$55.25
$54.47
$49.15
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
92
54
$35.30
$49.88
Bachelor's degree
Bachelor's degree
630
294
95
227
99
26
15
34
$45.54
$56.80
$50.06
$35.45
Bachelor's degree
Bachelor's degree
Bachelor's degree
High school diploma or equivalent
13
163
30
253
13
167
31
252
<10
32
<10
18
$49.19
$40.04
$46.16
$24.85
Bachelor's degree
Bachelor's degree
Bachelor's degree
High school diploma or equivalent
710
32
316
723
32
322
736
31
327
95
<10
55
$49.40
$28.34
$31.87
Bachelor's degree
High school diploma or equivalent
High school diploma or equivalent
267
270
274
276
35
$28.15
Bachelor's degree
1077
<10
1094
<10
1109
<10
1123
<10
1133
<10
154
<10
$47.51
No Data
High school diploma or equivalent
Bachelor's degree
14
14
14
14
14
<10
$23.84
High school diploma or equivalent
439
444
448
453
457
60
$29.95
High school diploma or equivalent
<10
2036
1049
<10
2061
1063
<10
2083
1075
<10
2103
1086
<10
2119
1094
<10
238
124
No Data
$31.33
$24.84
Postsecondary non-degree award
Bachelor's degree
Bachelor's degree
BUSINESS MANAGEMENT 5
13-1111
13-1141
13-1161
13-1199
13-2021
13-2031
13-2041
13-2051
13-2052
13-2053
13-2061
13-2071
13-2072
13-2081
13-2082
13-2099
15-2041
25-2023
25-2031
25-2032
25-3098
25-3099
41-1011
41-1012
41-2011
41-2012
41-2021
41-2022
41-2031
41-3011
41-3021
41-3031
41-3041
41-3099
41-4011
41-4012
41-9021
Management Analysts
Compensation, Benefits, and Job
Analysis Specialists
Market Research Analysts and
Marketing Specialists
Business Operations Specialists, All
Other
Appraisers and Assessors of Real
Estate
Budget Analysts
Credit Analysts
Financial Analysts
Personal Financial Advisors
Insurance Underwriters
Financial Examiners
Credit Counselors
Loan Officers
Tax Examiners and Collectors, and
Revenue Agents
Tax Preparers
Financial Specialists, All Other
Statisticians
Career/Technical Education Teachers,
Middle School
Secondary School Teachers, Except
Special and Career/Technical
Education
Career/Technical Education Teachers,
Secondary School
Substitute Teachers
Teachers and Instructors, All Other
First-Line Supervisors of Retail Sales
Workers
First-Line Supervisors of Non-Retail
Sales Workers
Cashiers
Gaming Change Persons and Booth
Cashiers
Counter and Rental Clerks
Parts Salespersons
Retail Salespersons
Advertising Sales Agents
Insurance Sales Agents
Securities, Commodities, and
Financial Services Sales Agents
Travel Agents
Sales Representatives, Services, All
Other
Sales Representatives, Wholesale and
Manufacturing, Technical and
Scientific Products
Sales Representatives, Wholesale and
Manufacturing, Except Technical and
Scientific Products
Real Estate Brokers
658
98
685
101
709
103
730
105
744
106
130
15
$31.18
$24.27
Bachelor's degree
Bachelor's degree
357
377
396
413
426
91
$24.51
Bachelor's degree
2329
2375
2417
2455
2483
288
$29.83
High school diploma or equivalent
96
99
101
103
104
12
$23.71
Bachelor's degree
160
53
122
161
64
58
62
517
88
164
55
127
166
64
59
63
525
91
167
56
133
171
64
60
65
535
94
171
58
138
176
64
61
66
543
96
173
59
141
179
64
62
67
552
98
40
12
32
29
<10
10
10
74
23
$30.38
$30.75
$42.62
$38.07
$30.36
$33.69
$18.41
$31.28
$25.00
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
113
334
24
60
114
340
25
61
116
346
26
62
117
351
28
64
118
355
29
65
15
36
<10
11
$13.85
$18.98
$31.80
$23.83
High school diploma or equivalent
Bachelor's degree
Master's degree
Bachelor's degree
4293
4395
4491
4581
4657
856
$25.17
Bachelor's degree
417
426
434
442
449
80
$25.55
Bachelor's degree
3174
920
4186
3241
945
4268
3303
967
4342
3363
987
4410
3413
1002
4463
467
149
658
$9.57
$20.45
$20.25
Bachelor's degree
Bachelor's degree
High school diploma or equivalent
626
634
642
650
656
63
$26.20
High school diploma or equivalent
10749
19
10895
20
11021
21
11133
22
11209
22
2374
<10
$8.97
$9.17
Less than high school
High school diploma or equivalent
975
641
15009
200
556
384
993
651
15329
201
572
391
1009
659
15620
202
588
398
1024
667
15889
203
601
404
1036
672
16104
205
612
409
165
99
3248
30
114
63
$13.06
$15.60
$11.38
$20.80
$18.88
$33.57
Less than high school
Less than high school
Less than high school
High school diploma or equivalent
High school diploma or equivalent
Bachelor's degree
80
2425
77
2480
74
2530
72
2576
71
2616
<10
470
$17.25
$19.40
High school diploma or equivalent
High school diploma or equivalent
468
477
485
493
498
69
$37.00
Bachelor's degree
2620
2634
2650
2667
2686
273
$21.52
High school diploma or equivalent
34
35
36
37
38
<10
$33.62
High school diploma or equivalent
BUSINESS MANAGEMENT 6
41-9022
41-9031
41-9041
41-9091
41-9099
43-1011
43-2011
43-2021
43-2099
43-3011
43-3021
43-3031
43-3041
43-3051
43-3061
43-3071
43-3099
43-4011
43-4021
43-4031
43-4041
43-4051
43-4071
43-4111
43-4121
43-4131
43-4141
43-4151
43-4161
43-4171
43-4181
43-4199
43-5011
43-5021
43-5031
43-5032
43-5041
43-5051
43-5052
43-5053
Real Estate Sales Agents
Sales Engineers
Telemarketers
Door-to-Door Sales Workers, News
and Street Vendors, and Related
Workers
Sales and Related Workers, All Other
First-Line Supervisors of Office and
Administrative Support Workers
Switchboard Operators, Including
Answering Service
Telephone Operators
Communications Equipment
Operators, All Other
Bill and Account Collectors
Billing and Posting Clerks
Bookkeeping, Accounting, and
Auditing Clerks
Gaming Cage Workers
Payroll and Timekeeping Clerks
Procurement Clerks
Tellers
Financial Clerks, All Other
Brokerage Clerks
Correspondence Clerks
Court, Municipal, and License Clerks
Credit Authorizers, Checkers, and
Clerks
Customer Service Representatives
File Clerks
Interviewers, Except Eligibility and
Loan
Library Assistants, Clerical
Loan Interviewers and Clerks
New Accounts Clerks
Order Clerks
Human Resources Assistants, Except
Payroll and Timekeeping
Receptionists and Information Clerks
Reservation and Transportation Ticket
Agents and Travel Clerks
Information and Record Clerks, All
Other
Cargo and Freight Agents
Couriers and Messengers
Police, Fire, and Ambulance
Dispatchers
Dispatchers, Except Police, Fire, and
Ambulance
Meter Readers, Utilities
Postal Service Clerks
Postal Service Mail Carriers
Postal Service Mail Sorters,
Processors, and Processing Machine
Operators
428
36
1454
<10
441
38
1468
<10
451
40
1478
<10
460
41
1490
<10
467
42
1498
<10
56
<10
175
<10
$21.29
$40.95
$10.12
No Data
High school diploma or equivalent
Bachelor's degree
Less than high school
High school diploma or equivalent
172
4077
176
4156
180
4228
184
4295
187
4349
29
676
$12.20
$22.39
High school diploma or equivalent
High school diploma or equivalent
379
377
375
373
370
29
$10.47
High school diploma or equivalent
12
<10
12
<10
12
<10
12
<10
13
<10
<10
<10
$14.96
No Data
High school diploma or equivalent
High school diploma or equivalent
703
1455
3829
729
1490
3896
753
1522
3957
775
1551
4014
793
1574
4060
176
231
377
$15.76
$12.95
$15.27
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
16
655
261
1656
50
24
16
532
99
17
665
264
1683
51
24
17
542
100
17
674
267
1703
53
25
17
552
100
18
683
269
1722
54
25
17
561
101
19
691
271
1736
55
25
18
569
102
<10
96
49
401
11
<10
<10
71
<10
$10.15
$16.39
$17.42
$11.15
$17.50
$21.85
$14.93
$13.70
$15.26
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
8790
416
404
9002
419
411
9197
421
418
9379
422
423
9533
423
427
1754
47
55
$12.23
$10.86
$13.09
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
265
774
151
441
494
273
782
153
442
498
280
790
154
443
501
287
798
155
445
504
292
806
156
446
506
77
54
21
52
63
$11.12
$16.73
$12.62
$12.34
$15.21
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
2145
147
2186
146
2221
146
2253
146
2275
148
371
11
$10.16
$18.87
High school diploma or equivalent
High school diploma or equivalent
805
811
816
820
821
90
$17.35
High school diploma or equivalent
263
430
327
270
432
333
276
432
339
281
433
344
286
432
348
54
26
61
$16.85
$9.41
$15.78
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
477
485
493
500
506
87
$15.19
High school diploma or equivalent
131
139
641
185
130
136
635
183
129
134
628
181
128
131
620
179
126
128
611
176
13
<10
87
<10
$13.86
$24.17
$24.40
$22.96
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
BUSINESS MANAGEMENT 7
43-5061
43-5071
43-5081
43-6011
43-6012
43-6014
43-9011
43-9021
43-9022
43-9031
43-9041
43-9051
43-9061
43-9071
43-9081
43-9111
43-9199
Production, Planning, and Expediting
Clerks
Shipping, Receiving, and Traffic
Clerks
Stock Clerks and Order Fillers
Executive Secretaries and Executive
Administrative Assistants
Legal Secretaries
Secretaries and Administrative
Assistants, Except Legal, Medical,
and Executive
Computer Operators
Data Entry Keyers
Word Processors and Typists
Desktop Publishers
Insurance Claims and Policy
Processing Clerks
Mail Clerks and Mail Machine
Operators, Except Postal Service
Office Clerks, General
Office Machine Operators, Except
Computer
Proofreaders and Copy Markers
Statistical Assistants
Office and Administrative Support
Workers, All Other
672
681
690
698
706
103
$19.79
High school diploma or equivalent
2112
2115
2120
2128
2138
252
$11.47
High school diploma or equivalent
5500
1002
5549
1016
5593
1029
5632
1039
5659
1046
837
94
$10.27
$22.60
Less than high school
High school diploma or equivalent
307
7458
308
7573
309
7678
310
7775
311
7857
23
770
$17.42
$13.14
High school diploma or equivalent
High school diploma or equivalent
233
1269
94
33
438
233
1245
95
33
443
232
1221
95
33
448
232
1198
95
33
453
230
1174
94
33
458
<10
58
<10
<10
69
$13.47
$10.18
$16.52
$13.84
$17.26
High school diploma or equivalent
High school diploma or equivalent
High school diploma or equivalent
Associate's degree
High school diploma or equivalent
305
308
310
312
312
37
$12.91
High school diploma or equivalent
10873
146
10973
149
11064
152
11152
155
11219
156
1279
26
$12.61
$11.73
High school diploma or equivalent
High school diploma or equivalent
18
11
207
18
12
216
19
12
225
19
13
232
19
13
238
<10
<10
56
$12.65
$18.74
$16.54
Bachelor's degree
Bachelor's degree
High school diploma or equivalent
BUSINESS MANAGEMENT 8