Intensive English Program
Intensive English
Program
Student Handbook
2014-2015
EPCC Language Institute
Student Handbook 2014-2015
EPCC Language Institute
Welcome to the Intensive Language Program at the EPCC Language Institute!
I extend a warm welcome to all students and thank you for choosing El
Paso Community College.
Your teachers, the staff, and the
administrative team are committed to helping you succeed in your
academic, professional and personal goals. Our guiding principle is to
provide you with a stimulating and effective academic program in a
positive and supportive environment.
In addition to learning English, you will embark in a multicultural
experience, and you will form important friendships that will last a life time.
I know that learning a new
language in a foreign culture can be both rewarding and challenging, but you will receive the assistance
from faculty and staff that you need. I invite you to take advantage of the numerous supportive services
that are designed to help you succeed in learning English. Visit the language lab, join a club, attend one of
the many festivals, and/or engage in activities that will help you become part of El Paso Community
College, the Best Place to Start.
Please read this handbook carefully. It includes guidelines and policies that will help you complete the
program successfully and prepare you for your next goal. If you have any questions, please speak to your
instructors or visit the administration office. Your welfare is very important to all of us!
Welcome again and best of luck in all your academic endeavors.
Sincerely,
_______________
Mr. Claude Mathis
Dean of Communication & Performing Arts
The El Paso County Community College District does not discriminate on the basis of race, color, national origin, religion, gender,
age, disability, veteran status, sexual orientation, or gender identity.
Table of Contents
Admissions & Registration ............................................................................................................................................................................. 2
Placement Exam .......................................................................................................................................................................................... 2
Tuition & Fees ............................................................................................................................................................................................ 2
Description of Levels .................................................................................................................................................................................... 3
Understanding Your Schedule ......................................................................................................................................................................... 3
Refunds & Cancellations................................................................................................................................................................................ 3
Withdrawal & Drop (Unsuccessful Completion) .................................................................................................................................................. 4
Level Change Request ................................................................................................................................................................................... 4
Counseling & Advising ................................................................................................................................................................................. 4
Syllabus ..................................................................................................................................................................................................... 4
Attendance ................................................................................................................................................................................................. 5
Textbooks .................................................................................................................................................................................................. 5
Students with Disabilities ............................................................................................................................................................................... 5
Equal Educational Opportunity ........................................................................................................................................................................ 5
Student Concerns ......................................................................................................................................................................................... 5
Grading Policy & Grade Appeals ..................................................................................................................................................................... 6
Non-Academic Student Dispute Procedure ......................................................................................................................................................... 6
Request to Reschedule Writing Exam, Midterm Exam, and/or Final Exam ................................................................................................................. 6
International Students.................................................................................................................................................................................... 7
Student Responsibilities ................................................................................................................................................................................. 7
Student Expectations..................................................................................................................................................................................... 8
Classroom Etiquette ...................................................................................................................................................................................... 8
Medical Insurance ........................................................................................................................................................................................ 8
Housing ..................................................................................................................................................................................................... 8
Family Educational Rights & Privacy Act (FERPA) of 1974 ................................................................................................................................... 8
Language Lab ............................................................................................................................................................................................. 9
Information Technology ................................................................................................................................................................................ 9
Campus Safety ............................................................................................................................................................................................ 9
Frequently Asked Questions ......................................................................................................................................................................... 10
Student Resources and Directory.................................................................................................................................................................... 11
Continuation of Student Resources and Directory............................................................................................................................................... 12
Glossary .................................................................................................................................................................................................. 12
Tuition and fees subject to change; current rates at www.epcc.edu
Sources: http://epcc.edu
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Admissions & Registration
Admission to the IEP is processed through the Admissions & Registration Department (www.epcc.edu/Registration) at EPCC.
Students who want to register for Continuing Education Classes (non– credit) must fill out the Continuing Education application at the admissions
department at any EPCC Campus. The application is available online at www.epcc.edu/ContinuingEd/Pages; turn in the completed application to the
Admissions Department to receive a student ID number. (IMPORTANT for International Students: Use the Apply Texas Website
(www.applytexas.org) to create a profile and fill out the admission’s application. For more details on International Students, please refer to page 7)
Registration to IEP Classes is completed through the Admissions & Registration Department at EPCC.
First time students need a Registration & Referral form that is received from the IEP administration office.
Returning students receive a Recommendation & Registration Form on the last day of classes.
General Admissions Criteria:
Be at least 17 years old.
Be accepted to EPCC with an active student ID number (submit CE Admissions Application) .
Late registration is permitted, based on space availability, before the end of class of official census day. For example, if classes end at 12 Noon,
registration for that class is not allowed after 12 noon on census day.
Absences due to late registration will be counted and included within the limit of absences and all policies apply as with regular registration.
Re-Enrollment Criteria:
Students who fail the same IEP level twice have a waiting period of one year to re-enroll in program.
Students who enroll in program have up to one year to re-enroll in program without re-taking placement exam.
Students who re-enroll after one year must retake placement exam and enroll in courses as resulted.
Placement Exam
Students are placed into the proficiency level which corresponds with their performance on the Compass placement exam. Before the registration
process begins, students are given an exam that evaluates proficiency in listening, reading, and grammar. Each section is composed of various types of
questions to assess the student’s abilities; thus, there is no arbitrary assignment of classes. As a result, students are placed in a setting that is
academically challenging.
-The scores are valid for 6 months from date of placement exam for initial enrollment in classes.
-The Placement Exam cannot be retaken to enroll in higher levels if already registered in IEP classes and have attended classes within a calendar year.
-The Placement Exam must be retaken if the student enrolled in IEP classes, but has been out of the program for more than one calendar year.
Challenge Exam
Testers who are not in agreement with results of placement exam can petition to retake exam immediately after receiving scores. The fee to retake
exam is $15.00, available by appointment only. Tester agrees that previous scores are null and only the scores from the Challenge Exam will be
considered for placement in IEP levels.
Lower Level Registration
Students can request to be placed in a lower level than placed through the placement exam. Students will sign a waiver in which they understand and
agree that once registered for the class, a request to enroll in originally placed level will not be authorized and that all rules and academic regulations
apply as if placed in the lower level requested.
Registration without Placement Exam
Students can request not to take the placement exam and start in the first level (IEP 111 or IEP 211-212). Students will sign a waiver in which they
understand that once registered for the class, a request to take the placement exam and/or request to move to a higher level will not be authorized and
all rules and academic regulations apply as if placed in this level. All new students must attend a New Student Orientation.
Tuition & Fees
Full payment is required at time of registration for all courses. Payments may be made at any campus cashier by credit card, cashier’s check, money
order, personal check, or cash. Please note that tuition does not include textbooks or other class materials. Online payments are accepted at
www.epcc.edu/banner. Tuition assistance is not available for IEP Continuation Education Courses. However, El Paso Community College
collaborates with employer or program funded scholarships/reimbursements. Visit the administrative office at the Language Institute for guidance if
you have an employer scholarship and/or other external financial assistance.
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Description of Levels
We provide student-centered instruction while recognizing cultural diversity as a mean for students to achieve their personal, professional, and
academic goals which will lead to success. The course sequences are designed to advance the English language skills of students. They also provide
the opportunity to develop and acquire a strong foundation in English that makes it possible to enroll in a degree program at EPCC or at any other
university in the United States. The intermediate levels of IEP utilize terminology applicable to technical and business writing to develop
proofreading and editing skills relevant to job-related contexts required for further advancement in the labor force. The emphasis is on enhancing
effective written and oral communication skills for business applications in the workforce. The IEP classes are offered in a total-immersion
atmosphere to facilitate the acquisition of the language.
Intensive English Program: AM & Saturday
12 Levels
$259.00/Level
IEP AM Classes are 7 weeks each level.
IEP Saturday Classes are 15 weekends each level.
Intensive English Program: Fast Track
6 Levels
$518.00/Level
7 Weeks each level
Understanding Your Schedule
The classes under the Intensive English Program include three courses taught by different instructors. Each level includes a component in:
-Reading/Writing
-Listening/Speaking
-Grammar
IEP-AM
IEP-Saturday
IEP Fast Track
9:00am-9:50am-Class
8:00am-10:05am-Class
8:00am-9:50am-Class
10:00am-10:50am-Class
10:15am-12:20pm-Class
10:00am-11:50pm-Class
11:00am-11:50-Class
12:20pm-1:00pm-Lunch
11:50pm-12:40pm-Lunch
1:00pm-3:05pm-Class
12:40pm-2:30pm-Class
Refunds & Cancellations
Reimbursement policies for all classes at EPCC Language Institute adhere to the EPCC Continuing Education’s policies and guidelines. El Paso
County Community College District reserves the right to cancel courses in the event of insufficient enrollment or other circumstances
beyond the control of the College. Refunds will be processed as follows or the student may request to be transferred to another section, if available.
Refund Class Date
100% before the first class meeting.
• Refunds will be mailed to the student’s mailing address on record in the EPCC student database in approximately 15 business days.
• Student tuition paid for by a financial assistance entity will be refunded directly to the entity.
Refunds due to Cancellations
• All classes are subject to cancellation if minimum enrollment requirements are not met.
• If a class is canceled, every effort will be made by the staff to notify students by phone prior to the first class meeting.
• A 100% refund will be granted or the student may request to be transferred to another section.
Refunds due to Student Drops
• Students may initiate a standard class drop request in person at any Campus/Center or in writing to the Registrar’s Office.
• Postmark or Registrar date stamp is the official withdrawal date.
• A 100% refund will be processed for classes dropped before the first class meeting.
Refunds due to Exceptions
• A 100% refund may be processed for medical issues, death of immediate family member, and military conflict with supporting documentation.
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Withdrawal & Drop (Unsuccessful Completion)
Administrative Initiated Drop
A designated member of the College administrative staff may withdraw a student under the following conditions:
1. You have an outstanding financial obligation to the College.
2. You have been placed on Academic Suspension.
3. You have been placed on Disciplinary Suspension.
During any withdrawal process, students have the right to appeal the action and request reinstatement to class. To do so, within ten days of the action,
students must file an appeal in writing with the official withdrawing you.
Student Initiated Drop
When an officially enrolled student decides to cease attending any or all courses, the student is responsible for initiating drop action through the
Admissions and Registration Office (See “Withdrawal From Courses” in the Student Catalog Appendix). It is the student’s responsibility to
officially drop from any class that he/she is no longer attending.
Faculty Initiated Drop
Faculty are authorized to drop students who exceed the limit of absences or drop students who are not in pursuit of the course objectives as outlined
in the section of the Catalog entitled “Attendance and Course Pursuit”.
Level Change Request
Instructor Initiated: Instructors can recommend a new student to be promoted to a higher level within the first 2 days of classes (based on class
availability). The three instructors must notify faculty coordinators and IEP management team via email that a student is recommended for a higher
level. Once the petition is approved by faculty coordinators, the IEP management team will make the necessary registration changes and inform
faculty and student via email.
Counseling & Advising
El Paso Community College provides counseling services to assist students with career exploration, educational planning, degree plan review,
personal counseling, and professional development. Services include career interest assessment, university research, transfer planning, and personal
decision-making. Counselors provide personal counseling to assist in self-development, provide support in adjusting to college life, and referrals to
community social services. Counselors/Advisors provide academic services that include new student orientation, degree planning, international
student counseling, general academic advising, and registration assistance.
Counselors also provide “outreach” services to local agencies and schools to inform them about college programs and services. You may also receive
information about services related to women’s issues, disability services and international students by calling any College Counseling Office. It is
strongly recommended that a student meet with a counselor/advisor each semester to review academic progress and requirements for graduation.
Syllabus
The instructor for each course will provide the student with a course syllabus which identifies the instructor’s requirements for attendance and a
statement of the course objectives, including grading criteria. The syllabus also includes contact information for instructor, office hours, classroom
expectations, list of textbooks, exams and deadlines. Students are advised to refer to syllabus for important dates to plan accordingly.
In determining course pursuit by the student, the instructor will consider class attendance, the failure of the student to appear for examinations,
presentations, or other required class activities identified in the course syllabus, and the failure of the student to submit required papers, projects
and/or reports. Based on the combination of these benchmarks, if the instructor determines the student has ceased to pursue the objectives of the
course, he/she may drop the student per College policies.
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Attendance
Each student has the responsibility for attending class and pursuing the objectives of the course(s) for which he/she is officially enrolled. Students
who exceed the absences’ limit will be dropped from class unless arrangements have been made with all instructors due to verified extenuating
circumstances (accidents, illness, death of immediate family member, and/or military conflict).
Intensive AM & Fast Track————————-- 5 Absences per cycle
Intensive Saturday—–———---------------——-- 3 absences per cycle
IMPORTANT: International Students risk the status of their visas if dropped from the course.
Students must refer to their course syllabus for details regarding absences and tardiness. Each syllabus contains detailed information and its effect on
grades, withdrawal from class, etc.
 Tardiness: Arriving 3 times at least 15 min. late to class constitutes one absence.
 Students can report absences following syllabus instructions (call/email instructor).
Textbooks
Students will receive a course syllabus that includes a list of books needed for each class; cost is approximately $150.00 to $200.00. It is required that
students have own textbook by the third day of class. EPCC and federal copyright laws prohibit the use Xerox copies of any textbook.
Students with Disabilities
The Center for Students with Disabilities is a support service offered to facilitate equal access for students with a documented disability. If you have
a disability that requires special assistance, your counselor will work with our faculty and the Center for Students with Disabilities to meet your
needs. If you have a disability and believe you may need services, you are encouraged to contact the Center for Students with Disabilities to discuss
your needs with a counselor. All discussions and documentation are strictly confidential.
The Center for Students with Disabilities is located at the VV Campus, Room C-112, 831-2426.
Equal Educational Opportunity
No student or prospective student of the College shall be discriminated against because of race, color, religion, gender, national origin, age, or
disability. Students who feel aggrieved on the basis of race, gender, color, national origin, disability, creed, or age may file a written grievance with
the Associate Vice President of Employee Relations.
Student Concerns
IEP instructors are genuinely concerned with student’s progress and academic success. Students that have concerns with an instructor are asked to
discuss the issue/concern with the instructor. After meeting with the instructor, students should have a clear understanding of the outcome of the
meeting. The instructor might recommend some strategies and/or resources to assist students. If students feel that the issue/concern was not resolved
after speaking with the instructor, please follow the following formal process.
1. Fill out a Student Concern Form and submit to IEP Administrative Office. This is a formal process that must be done in writing and signed by the
student.
2. Assigned faculty coordinator and/or instructional Dean will contact student schedule a meeting to review and resolve issue/concern within 72
hours.
3. Students that feel that their concerns were not resolved appropriately can seek guidance to continue with the chain of command to resolve
issues/concerns.
IEP adheres to the official processes from the EPCC Violations to Code of Conduct, “Academic-Related Grievances”; see link at end of handbook.
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Grading Policy & Grade Appeals
All IEP courses must be passed with a grade of 70 or better. The IEP courses have 3 classes in each level. Each level has a course in
Reading/Writing, Listening/Speaking and Grammar. Students must earn a passing grade of at least 70% in each course to advance to the next level
and to receive credit for the class. Students who fail one level twice will be placed on suspension from program for one calendar year.
Credit= 70-100% No Credit= below 70%
The responsibility for determining all grades and for judging the quality of academic performance in a course rests with the instructor assigned to the
class. A grade can be formally appealed only when there is demonstrable evidence that discriminatory, arbitrary, or capricious action on the part of
the instructor has influenced the grade. The burden of proof that such an unfair influence has affected a grade rests with the student who appeals the
grade. Only final course grades may be formally appealed. The decision of the Appeals Committee is final without any further action.
Process for appealing final grades:
1. A student who believes that the grade received is incorrect should first discuss the grade with his/her instructor. The instructor and student should
make every effort to resolve the issue.
2. Student must contact the instructor at the time that the Recommendation & Registration Form is received with the final grade is received on the
last day of classes. Grade Appeal Form must be submitted on the last day of classes before 12:00 noon.
3. The student who is not satisfied with the outcome of the discussion with the instructor may contact the IEP Administrative Office to submit a
Student Appeal of a Final Course Grade Petition Form and any other documents relevant to his/her appeal
4. The Appeals Committee will review the form and will make a final decision of the final grade
5. The Program Manager or Faculty Coordinator will inform student of the resolution and will provide new Registration Form, if applicable
Non-Academic Student Dispute Procedure
It is the responsibility of the student to be knowledgeable of his/her rights in the non-academic area. This procedure will assist the student in
resolving issues and actions of a non-academic nature.
1. Students having a concern are encouraged to work through the issue(s) directly with the faculty, staff member or administrator involved. Initial
contact may be verbal or written; however, if a mutually satisfactory understanding has not been reached between the student and the faculty, staff
member or administrator, the student, prior to the 30-day deadline, will provide the individual’s immediate supervisor with a clear and accurate
written statement of the concern(s).
2. The student has a total of 30 days from the date of the initial action to notify the faculty, staff member or administrator’s immediate supervisor in
writing with a statement regarding the area of concern.
3. Students can visit the IEP Administrative office in Room MV 06 to request and submit form for non-academic issues related to staff and faculty
from the Intensive English Program.
IEP adheres to the official processes from the EPCC Policies and Procedures 7.04-.04-.26. Link at end of this handbook in Glossary
Request to Reschedule Writing Exam, Midterm Exam, and/or Final Exam
Students receive syllabi on the first day of classes that includes important dates for the Writing Exam, Midterm Exam (if applicable), and the Final
Exam. Students have either 7 or fourteen weeks (depending on class schedule) to make plans and arrangements to take the exam as scheduled.
Students can petition, in advance, to reschedule their exam at a later time if there are any unforeseen circumstances that could prevent students from
taking the exams. Students who have last-minute unforeseen circumstances such as medical emergencies have until the end of the day of the final
exam to petition to reschedule the exam. Students are asked to adhere to the following process:
1. Student submits a Request to Reschedule Exam Form (RRE) available at the IEP Administration Office or at www.epcc.edu/alp. The Request to
Reschedule Exam must be filled out completely and include copies of verifiable documentation of circumstance that prevents him/her from taking
exam as scheduled.
a. Please note that requests for vacations, leisure activities, etc. are not approved
b. Examples of verifiable documentation include contact name and phone number
c. Examples of valid reasons are employer-related mandatory meetings/travel, emergency medical procedures, etc.
2. Student is contacted via email of approval/disapproval with instructions on either exam’s logistics or further action, if applicable
3. It is the student’s responsibility to contact the IEP Administrative Office to follow up on request
4. It is the student’s responsibility to inform instructor if petition was approved/disapproved and to make appropriate arrangements for the grade
The instructor is your first-step resource and they are always happy to assist and to provide you with the tools for a successful cycle. Take advantage
of the numerous resources and the assistance from your instructor!
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International Students
Students from over 30 countries study at El Paso Community College. In order to meet the diverse needs of these F-1 students, the Office of
International Student Services provides specialized counseling, orientation, academic advising, liaison with sponsoring agencies, and transfer
services to four year institutions. International students are encouraged to be proactive to ensure compliance with the law at all times.
The staff at the Office of International Students works closely with the IEP Administrative staff to coordinate:
1. Informational sessions at the end of each cycle.
2. Pre-registration sessions for the following cycle. Guidelines are discussed at your end-of-cycle informational session.
The IEP Administrative staff reminds you that there are several types of visas and the regulations are different. We strongly recommend that you
seek the specialized assistance from the staff at the Office of International Students for guidance.
Reminders:
1. Academic progress is a requirement; failure to comply can result in cancellation of student Visa
2. Inform the Office of International Students if you are returning to your country either permanently or during scheduled breaks before making plans
3. Inform the Office of International Students if you are withdrawing/dropped from your class and/or if you have plans to leave the program
4. Inform the Office of International Students if you want to take ‘vacations’ and/or be out for one cycle
Student Responsibilities
All students shall obey the law, show respect to properly constituted authority, and observe correct standards of conduct. A complete Student
Responsibilities section is available at http://www.epcc.edu/Catalog/EPCC%20Catalogs/EPCC_Catalog_2012-2013.pdf.
The following are some types of behavior prohibited:
1. Harassment of students or employees on the basis of race, gender, color, national origin, disability, creed, or age.
2. Stalking of students or employees.
3. Gambling.
4. Possession, consumption, distribution, and sale of intoxicating beverages and controlled substances as defined by the state to include, but not
limited to, illegal drugs, narcotics, and hallucinatory drugs.
5. Academic dishonesty shall constitute a violation of rules and regulations and is punishable as prescribed by Board policies. Academic dishonesty
shall include, but not be limited to, cheating on a test, plagiarism, and collusion. “Plagiarism” shall be defined as the appropriating, buying,
receiving as a gift, or obtaining by any means another’s work and the unacknowledged submission or incorporation of it in one’s own written
work. “Collusion” shall be defined as the unauthorized collaboration with another person in preparing written work for fulfillment of course
requirements. “Cheating on a test” shall include:
a. Copying from another student’s test paper.
b. Using test materials not authorized by the person administering the test.
c. Collaborating with or seeking aid from another student during a test without permission from the test administrator.
d. Knowingly using, buying, selling, stealing, or soliciting, in whole or in part, the contents of an unadministered test.
e. The unauthorized transporting or removal, in whole or in part, of the contents of the unadministered test.
f. Substituting for another student or permitting another student to substitute for one’s self to take a test.
g. Bribing another person to obtain an unadministered test.
6. Violations of the penal Statutes of Texas or of the United States occurring on district property, or in connection with District-sponsored activities
constitute violations of the District’s rules and regulations when such violations interfere with the educational process and goals of the District.
7. Possession or use of firearms on District-controlled property except for educational purposes that have the prior approval of the President.
8. Interference with teaching, research, administration, or the District’s subsidiary responsibilities through “disorderly conduct” or “disruptive
behavior.”
9. Use of alcoholic or intoxicating beverages and use of drugs not prescribed by a physician.
10. Hazing with or without the consent of a student; a violation renders both the person inflicting the hazing and the person submitting to the hazing
subject to appropriate discipline.
11. Initiations by organizations must include no feature that is dangerous, harmful, or degrading to the student; a violation of this prohibition renders
the organization subject to appropriate discipline as set out in Types of Penalties.
12. Endangering the health or safety of members of the district, community, or visitors to the campus.
13. Damaging or destroying District property.
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Student Expectations
Your success is very important to us. In order for you to be a successful student in our Intensive English Program, it is required that you comply with
the following:
--Be on time
--Attend every class
--Participate in class activities
--Go to tutoring sessions
--Spend 1-3 hours per day doing homework
--Do not be absent on exam days
--Do not copy homework from another student
--Do not use your phone or other electronic devices in class
--If you must be excused, return to class within 5 minutes
--Speak English in class and practice speaking English after class
--Respect your instructors and classmates; if you don’t understand your class instruction, make an appointment to see your instructor after class
Classroom Etiquette
Students are responsible for helping us in maintaining clean classrooms.
Please help by following these rules:
--No food is allowed inside the classroom. You may only bring water inside the classroom.
--Do not write on tables, walls, etc.
--Do not leave gum under your desks and return your desk to its original place if you moved it during class
--Throw away your trash
--No children, visitors, and/or relatives during class time
--DO NOT EAT YOUR LUNCH in the classrooms. El Paso Community College offers various venues to eat your lunch.
Medical Insurance
Currently, EPCC does not require medical insurance and does not offer a health insurance plan for international students. We strongly encourage
students to obtain health insurance to cover medical care during their time of study in the United States. Without health insurance, students could pay
high costs for medical expenses resulting from hospital care, dental care, doctor visits, vision care, and prescription medication.
Housing
El Paso Community College does not offer on-campus housing; a common housing option is to rent an apartment. For your convenience, there is a
listing of units available at www.epcc.edu/alp. This information is for your convenience only; EPCC does not own or operate/manage any of the
housing options that are listed. Students are responsible for verifying the appropriateness of housing and selecting the option that meets their
individual needs. EPCC is not liable for any damages resulting from the provision of the information announced on the website.
Family Educational Rights & Privacy Act (FERPA) of 1974
In compliance with the FERPA of 1974, El Paso County Community College District gives notice that directory information may be released to the
general public without the written consent of the student. FERPA protects the privacy of your education records. You can find more about this law
and complete details at the EPCC Catalog; link at end of this handbook. IEP takes your privacy rights very seriously and to ensure compliance we
ask that students carry a valid identification with picture for all and any requests for copies of documents and/or release of any information such as
grades, EPCC ID number, etc. Information about class status (grades, absences, etc.) can only be sent to and from an EPCC email account.
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Language Lab
The Language Lab is an essential resource that is available to students for class assignments or personal advancement. Faculty uses the lab during
class time to complement their classroom lessons. We have staff available at all times to make recommendations of these resources available and for
technical assistance. In addition, students can learn word processing and access the Internet for their homework assignments.
Resources- Students are encouraged to take advantage of the numerous resources (print, DVD, CD, software formats) available during open-lab
hours: Short stories, Videos & Documentaries, Dictionaries & Thesaurus, Games, TOEFL Supplemental Material, and Encyclopedias
Student Rules- The Language Lab has some basic rules that will help all students enjoy a safe and pleasant environment conducive to
studying/learning:
--Turn off cell phones; no telephone calls in lab.
--No food or drinks.
--Respect others; work quietly and keep distractions to a minimum; remember that everyone is working on different lessons/activities.
--Changing, adding, or deleting settings/files/programs is strictly prohibited; if you need an application, please ask the staff for assistance.
--Keep your area/workstation clutter free.
--Surf the web safely.
--Save, Save, Save. Keep your files and save often to prevent losing them.
--Printing is a privilege that you have at the Language Lab. Printing is only allowed for IEP related lessons.
Hours
The Language Lab is available during specific hours defined as “Open Lab”. Students are encouraged to use the lab at this time to work on
homework assignments and/or use learning resources that are available. Please check the website at www.epcc.edu/alp for current hours or visit the
lab to view a schedule. Usually the Open Lab hours are Monday to Friday from 2:30 pm to 6:00pm.
Information Technology
Students will receive a Student ID card (yellow) that includes the assigned student ID number and an EPCC Email address. Students are required to
know their user names and passwords. Staff can assist you with resetting your password or finding your user names. These are the user names and
passwords that you will need.
Purpose
User Name
Password
Link (if applicable)
To login to any computers at EPCC
n/a
To check/use your email account
To view your grades, register online,
view schedules (Banner)
https://pipeline.cp.epcc.edu/cp/home/displaylogin
www.epcc.edu/banner
For technical assistance you can call the Help Desk at 831-6440.
Important: Keep your User Names and Passwords confidential. Usernames and passwords must not be shared with other students.
Campus Safety
The Police Department is constantly striving to provide a safe and secure environment conducive to proper higher education at El Paso Community
College. Please call 831-2200 or visit the Police Department to report any safety issues, lost/found items, vandalism, and/or to seek assistance if
needed. The college also provides emergency call boxes installed throughout each campuses.
The Tejano Alert Emergency Notification System is used by El Paso Community College (EPCC) to keep everyone immediately informed of
emergencies or similar unexpected events that affect EPCC students, faculty and staff. This system ensures that students receive critical emergency
notifications of disasters, hazardous weather, police emergencies, or other unexpected events affecting the conducting of classes or college business.
The EPCC Tejano Alert System sends a text message to text enabled devices and also sends an e-mail notification to any e-mail addresses listed
when students register for the Tejano Alert. Sign up to receive alerts at http://www.epcc.edu/alert.
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Frequently Asked Questions
When is my tuition (payment) due?
Your payment is expected at time of registration. It is important that you pay on time to secure your class. On the first day of class, your instructors
will request to see your registration receipt. Please keep a copy with you on the first week.
What books do I need to buy?
You will receive a syllabus from your instructor on the first day of class. The textbooks are listed on the syllabus. You will need to go to bookstore to
buy your textbooks. You need to have your textbook by the third class day. Copies are not allowed.
What do I need to bring the first day of classes?
--Bring your registration/receipt to class.
--Bring this handbook to help you the first days.
--Bring paper and pencil/pen.
--Bring your student ID card with picture (go to page 11 to see how to obtain your student identification card).
--Bring your yellow card that has your ID number and your user name that you received from the Admissions Department.
Where do I park my car?
You can use any parking that is assigned to students. Remember that you must have a permit to park at El Paso Community College. You can pay for
your parking permit at the Cashiers department and pick up your permit at the Police Department in Room C-110 at the Valle Verde Campus.
What happens if I miss a class?
If you know that you are going to be absent, please email your instructor before you miss the class. If you are absent for more than 5 days (3 on
Saturdays), you will be dropped from the class. There are NO excused absences.
What if the class is too easy or too difficult?
You need to talk to your 3 instructors for approval to transfer to another class. This must be done on the first or second day of classes. If your 3
instructors approve, please go to the office with your written request. You will be transferred only if there is an available seat in the other class.
What if I am absent on the day of the final?
Final exams must be taken on the scheduled day. Before you buy a plane ticket, check your syllabus for the exam dates.
What if I don’t understand my instructor or I am failing my class?
It is your responsibility to seek help. You need to make an appointment with your instructor to meet after class.
What if I am having problems with a classmate or I am being bullied?
Bullying is not allowed or tolerated under any circumstances. Please talk to your instructor as soon as possible.
What if I fail a class?
If you fail one of the three classes (Listening/Speaking, Reading/Writing, and Grammar), you will not pass the course. It is necessary that you pass
your three classes in order to take the next level. You will only be allowed to repeat a level once. If you fail the same level twice, you will have to
wait one year to register for that level again.
If I have a student visa, can I take a cycle off?
No. Because of your student visa, you are not allowed to take off a cycle. Since this is a year-round program, you must attend each cycle. Visit the
Office of Internationals Students for more information and guidance before you make any decisions.
What if I have a student visa and I have decided to return home without finishing all the levels?
If you have a student visa and you are leaving the country, you MUST inform the Office of International Students before your departure.
Do you have any questions regarding your classes, instruction, visa, exams, etc.?
The faculty and staff at the Language Institute are available to assist you. We encourage you to talk to your instructors or visit the Administrative
Office in Room MV 06 for assistance.
10
Student Resources and Directory
ACADEMIC COMPUTING SERVICES
El Paso Community College provides ACS computer labs at each campus where students can work on assignments and projects, access the Internet,
Smart StartNet, e-mail, and even check-out notebook computers. In addition, students can purchase Microsoft Office software at discount prices in
the ACS labs. Students can also register for classes, conduct library research, and work on your online courses. For more information, contact the
ACS Lab at your campus. Students, faculty, and staff must have a valid EPCC ID card to use the lab, or visit the website at www.epcc.edu/it/acs.
Valle Verde Room A1721 831-2459 or Room B120 831-2718
BOOKSTORE
Bookstores are located at each campus and are open every weekday except on scheduled College holidays. There are extended hours during the first
week of classes and the week of final exams. The Bookstore stocks new and used books, reference materials, back packs, convenience products,
pre-paid phone cards, collegiate wear, gift cards, and electronics. Payment for merchandise may be made by cash, personal check, student debit card
and credit card. For more information, please call us at (915) 831-2629 or visit us at the VV Campus Bldg. C Room 004D.
CAMPUS LIFE
Students have the opportunity to participate in an active campus life through a variety of group activities and programs. Activities include programs
of cultural, social, and educational awareness, the opportunity to meet new friends, working together in groups, giving service to the college and the
community, and enjoying social and recreational activities. These are all benefits that college students may enjoy.
Campus Life Provides:
• New/validations of student ID cards. Visit the Campus Life office in Room C-105 to get your EPCC ID. Remember that you need to have a valid
picture ID for access to all services and /or to receive specific information.
• A variety of programs that increase cultural awareness
• Activities that educate students on local, state, and national government
• Opportunities for students to demonstrate their skills in a variety of ways
• Activities simply for enjoyment
• Opportunities for community involvement
CAREER SERVICES
Career Services assists students in the areas of career self-assessment, career exploration, job search/placement techniques, transfer services and
cooperative education program. VV Campus Room SSC 063 831-2636. We provide comprehensive career resources for our students to
effectively:
• Explore and plan their career and educational goals;
• Learn the skills necessary to become successful when seeking employment opportunities;
• Develop the confidence to pursue their career aspirations;
• Explore and choose academic majors and career options;
• Obtain career-related experience; and
• Assist them to realize their educational goals ensuring a successful transfer to continue their higher education.
CENTER FOR STUDENTS WITH DISABILITIES
EPCC recognizes that disabled persons wish to pursue the full range of educational opportunities. Optimum accessibility to all programs is provided
through the efforts of the College, community service agencies, and the Center. Services include academic and personal counseling, registration
assistance, tutoring, and note taking/scribe, test-taking assistance, reading and interpreting support. Adaptive technology is also available.
Documentation of disability will be required. All information is kept confidential. Valle Verde, Room C-112, 831-2426
COUNSELING SERVICES
El Paso Community College provides counseling services to assist you with career exploration, educational planning and degree plan review,
personal counseling, and professional development. Services include career interest assessment, university research and transfer planning, and
personal decision-making. Counselors provide personal counseling to assist in self-development, provide support in adjusting to college life, and
referrals to community social services. Counselors/Advisors provide academic services that include new student orientation, degree planning,
international student counseling, general academic advising, and registration assistance. Our counselors also provide “outreach” services to local
agencies and schools to inform them about college programs and services. You may also receive information about services available to women’s
issues, disability services and international students by calling any College Counseling Office. Valle Verde at 831-2642 in Room SSC-140.
11
Continuation of Student Resources and Directory
LIBRARIES
The EPCC libraries provide research materials and instruction for the College’s academic programs. Librarians are available to assist students with
their research assignments and other reference questions. Valle Verde Library 831-2645 Room
Services include:
1. Research Instruction Classes
2. Online Public Catalog • Books • Audio, Video Cassettes, CD’s, and DVD’s • Electronic Books
3. Periodicals • Magazines • Journals • Newspapers
4. Online article databases • Magazines • Journals
5. Internet • Access • Internet-Searching Instruction
6. Equipment • Copiers • Microform Readers-Printers • Audio and Video Players • Adaptive Equipment
7. Interlibrary Loan
TEST PREPARATION SERVICES
Improve Accuplacer Test Scores: Pretesting Retesting Educational Program (PREP) program offers free help in placement test preparation. This will
give you the opportunity to make the best score possible. The better your score the fewer developmental education classes which you will need to
enroll. The services include initial skills assessment, a customized tutoring plan, and posttest assessment. Call or come by the office Valle Verde:
831-2574 Room MV4-D 831-2568 Room A1416.
TUTORIAL SUPPORT SERVICES
Tutoring is a valuable instructional service that can help students achieve better grades, pass courses, and prepare for testing requirements.
Students are encouraged to seek tutoring services early in the semester and to attend sessions regularly to get the maximum instructional benefit.
The Intensive English Program provides one-to-one or small group tutoring, and students are assisted on a first-come-first-serve basis. Please ask
your instructor(s) for details on tutoring sessions, schedule and other important information.
Glossary
Code of Conduct:
FERPA
Grade Appeal:
Non Academic Law:
Services for Students
Student Concerns:
Non-credit:
Withdrawal from College
http://www.epcc.edu/Catalog/EPCC%20Catalogs/EPCC_Catalog_2012-2013.pdf page 74
http://www.epcc.edu/Catalog/EPCC%20Catalogs/EPCC_Catalog_2012-2013.pdf page 18
http://www.epcc.edu/Catalog/EPCC%20Catalogs/EPCC_Catalog_2012-2013.pdf page 48
http://www.epcc.edu/InstitutionalEffectiveness/PoliciesandProcedures/7.04.04.26.pdf
http://www.epcc.edu/Catalog/EPCC%20Catalogs/EPCC_Catalog_2012-2013.pdf Page 53
http://www.epcc.edu/Catalog/EPCC%20Catalogs/EPCC_Catalog_2012-2013.pdf page 73
Enrolled in courses/programs for which no semester credit hours are awarded.
Officially dropping course(s) in a given term.
Language is the blood of the soul into which thoughts run and out of
which they grow.
‒Oliver Wendell Holmes
Learn everything you can, anytime you can, from anyone you can;
there will always come a time when you will be grateful you did.
‒Sarah Caldwell
12
EPCC Language Institute Mission
The mission of the Intensive English Program is to successfully prepare students and professionals to acquire English proficiency to
meet their personal, academic and career goals. We are committed to offer classes in a dynamic, multicultural and effective
environment with the most innovative, supportive resources imparted by highly qualified and competent faculty members.
El Paso County Community College District
Mission
The El Paso County Community College District will be the progressive leader in high-quality, innovative, educational
opportunities in response to our border community.
Core Values
The Paso Community College faculty, staff, and students affirm and embrace the following core values adopted in April 2003.
COMMUNICATION-- We value and encourage the open, interactive exchange of thoughts and ideas.
RESPECT-- We honor and value each other in our diversity.
COMPETENCE-- We value excellence as our standard in teaching and learning.
STUDENT SUCCESS-- We value a learning environment that enables students to succeed.
INTEGRITY-- We value honesty, ethical behavior, and professionalism in meeting our mission.
TRUST-- We value relationships based on honesty, reliability, and compassion.
PERSONAL GROWTH-- We value the journey of faculty, staff, and students in becoming more conscious, productive, and
contributing members of the community.
Contact us!
/Intensive English Program- EPCC Language Institute
alp@epcc.edu
@ EPCCLanguageIns
www.epcc.edu/alp
915-831-2154
Room MV 6
Valle Verde Campus
Salim Cem Cilara
Estambul, Turkey
Woishet Glast
Addis, Adabam, Euthiopia
Carlos & Victor Vazquez
Cd. Juarez, Chih., Mexico
Kibum Kim
Yesan, Yesan-Gun,
South Korea
Diana A. Gonzalez
Cali, Valle de Cauca,
Colombia
Lino M. Castro
Chihuahua, Chih., Mexico
Alfredo & Gabriel
Sanchez
Parral, Chih., Mexico
Malik S. Alawad
Dammanm, Saudi Arabia