South East intouch Summer 2014 Our fibre network now covers more than 20 million homes and businesses and we’re passing over 70,000 additional premises per week. Demand remains strong with more than 3 million sign-ups. Around two thirds of UK premises can now order much faster broadband from a wide variety of ISPs using the new network, all of whom have benefited from the billions of pounds BT has spent on upgrading its network. The vast majority of that footprint has been enabled by BT under its commercial plan, with the remainder being enabled in partnership with the public sector across the UK. You can read about the progress of some of our regional partnerships in this issue of In Touch. Openreach are expanding their workforce and announced nationally they expect to recruit 1,600 engineers. The creation of new jobs is one of the many benefits associated with the roll-out of superfast broadband. The government recognise that for every £1 they invest in infrastructure projects, such as the rollout of fibre, there is a £20 benefit in return together with the employment boost supporting long-term economic growth. A new international report launched by BT at the International Festival for Business revealed that the UK’s ‘digital first’ economy’ (i.e a ubiquitous, nationwide, high-speed internet connection) is a ‘great help’ when expanding. The UK is Europe’s most desirable market for companies looking to expand their business overseas and sits second globally, narrowly behind the US. Also featured in this issue is the BT Better Future Report, our annual sustainability report. This year’s report outlines how our new strategy will have a positive impact on society using the power of communication to improve lives and ways of doing business. As new regional director I look forward to working with you. Dave Axam, Regional Director for the South East dave.axam@bt.com. Openreach Superfast fibre website update Openreach have updated their fibre availability map on the superfast website to show cabinet level results where an exchange area is enabled. There will be changes to all the existing categories to provide a clearer view of the fibre availability for individual postcodes. The website will feature a form that anyone from the general public can use to get additional information about superfast deployment plans or alternative funding options. The new system will return four possible results once an exchange has been enabled and the map markers will show ‘cabinet enabled’. • Accepting orders: Great news. Superfast Fibre is in your area and your cabinet is enabled and accepting orders. Contact your preferred communications provider for your intouch South East | Summer 2014 home or business to order. • Enabled area: Your area is enabled for Superfast Fibre but your cabinet is not ready yet so you can’t place an order today. It is in our plans to be upgraded and we update this info weekly, so please check back later. • High demand: Your area is enabled for Superfast Fibre but demand is high on your cabinet right now. This means you can’t order Superfast Fibre today but we’re working to increase capacity as soon as possible. Openreach Superfast fibre website update We’re festival headliners The start-up of something wonderful Full speed ahead after fibre first BT’s 2020 Vision Putting wind in our UK operations’ sails Helping Internet Security ‘click’ with everyone Expanding our engineer force in the South East Wi-Fi has lift off at Brize Norton Better Connected West Sussex – leaping into the next phase New BT Regional Director pledges “huge” boost for the South East Isle of Wight – diving head-first into superfast fibre broadband • Under review: We’re in your area but we’re still assessing whether or not we can upgrade your cabinet. This means you can’t order Superfast Fibre. Burghfield is racing ahead More information can be found here: http://www.superfast-openreach.co.uk/ where-and-when/. million fibre milestone Kent smashes through half a 1 South East intouch Summer 2014 We’re festival headliners BT were recently lead sponsor at the International Festival for Business (IFB). It’s the biggest business event of the year, and we showcased our expertise in smarter and creative business practices. BT provides services to around 900,000 small and medium-sized business (SME) customers in the UK, so this was a great opportunity to meet and talk with them. Gavin Patterson speaking at the IFB Global Leaders Summit. The UK. Europe’s No.1 expansion destination To mark the opening of the event BT launched a new international report, which revealed that the UK is Europe’s ‘most desirable’ market for companies looking to expand their business overseas. In fact, ‘The art of connecting global business’ reveals that the UK sits second globally – narrowly behind the US. The report, which surveyed 1,150 business decision makers across 13 global regions, also explored the reasons behind international expansion: which markets were desirable and why? What are the effects of being a ‘digital first’ economy? And what are the barriers to expansion? And respondents pointed to technology as the biggest (37 per cent) barrier to making their international ambitions a reality. In turn, because of the perceived quality of our IT and data security governance and regulation, 91 per cent said that our ‘digitalfirst economy’ (a ubiquitous, nationwide, high-speed internet connection) is a ‘great help’ when expanding. Accelerating growth at the IFB Danny Longbottom, Managing Director UK SME BT Business, also hosted an event focussed on how SMEs can best use social media, with the aim of inspiring growth, motivation and collaboration among businesses with great potential. intouch South East | Summer 2014 Communication’s worth talking about Chief Executive Gavin Patterson told city leaders from around the globe that the world is being transformed by communications. He was speaking at the BT Global City Leaders’ Summit in Liverpool, where 200 Mayors and leaders from the world’s capital cities discussed their challenges, and their roles in driving global growth. Gavin said: “Our world is being transformed by communications – from how businesses do business to how governments govern and how communities live; from how we educate our children and how we care for the sick to what we do for entertainment. And our cities are, of course, at the forefront of that.” He told delegates that our 160 years’ of innovation m eans we understand how communications drive growth, prosperity and change. Addressing the summit’s topic – the shift from the age of austerity to prosperity – he explained just how vital technology is to unleashing people’s potential. BT Chairman Mike Rake said: “Liverpool’s changed so much. It’s a great example of how and why Britain’s cities need to regenerate. It highlights the importance of maximising local potential and driving investment; of focusing on key geographical pockets of industry and innovation; and why local economies must be properly governed and supported.” BT’s Youngest Recruits Our BT Apprentices were also out in force – supporting ‘The Skills Show’ at Aintree racecourse. And more than 5,000 Liverpool school children met up with local business people at interactive stations to try their hands at various jobs. At our stand, apprentices from Openreach and BT Business gave students a taste of what it takes to work for BT. Students identified the correct tones to wire a customer’s phone line, made sure routing was done correctly in a telephone exchange simulator, and saw the final result: a customer watching BT Sport on their TV. Students checked out the equipment used by apprentices, including a working Diablo van, and dressed in Openreach safety kit. Mike Blackburn, BT Regional Director for the North West was also on hand to offer his support. 2 South East intouch Summer 2014 The start-up of something wonderful Recently, as part of our Infinity Lab programme, we asked tech entrepreneurs to design and present innovative products. The aim of this competition was to discover unique start-up companies that have created apps and services to help Internet users take advantage of superfast broadband. Apps with the potential to be used alongside our existing products, reaching millions of UK households. The best entrepreneurs won six months’ of our support, including access to our very own experts in research and development, engineering, legal, marketing and more. They also had the chance to become members at the sold-out TechHub community space in the heart of East London’s Tech City - great news for budding innovators, as they’ll be able to meet, work, learn and collaborate with a huge mix of tech entrepreneurs. For this year’s competition, our winning start-up company was one of ten shortlisted finalists, Sedicii. Their ground-breaking innovation uses patented technology to protect personal online sign-in details. In other words, no passwords are transmitted or stored anywhere - except in a user’s head, that is. And we’re looking forward to working with Sedicii and TechHub to bring their creation to life. Dave Axam, Regional Director for the South East, said: “All the finalists had a great story had a great story and are businesses with a promising future.” Rob Leslie, Chief Executive and founder of Sedicii, said: “We’re absolutely delighted to have won this award and be able to work alongside a global giant like BT. “For Sedicii’s identity exchange concept to succeed we need to work closely with the most trusted names in the business, and there are very few companies out there which come close to the strength of reputation and brand trust that BT has in the marketplace.” We’re constantly looking for innovations that use ICT and communication technologies to tackle current and emerging social challenges. And you’ll probably hear about those new innovations on these pages, first. Full speed ahead after fibre first Self-funded fibre broadband has helped lots of people in rural and remote areas get a superfast broadband connection. However, they’re now not the only people to benefit; more than 60 businesses, old and new, are currently reaping the rewards of our superfast fibre in a Cambridgeshire business park. Lancaster Way Business Park has attracted an impressive and growing number of businesses. The owners, Grovemere Property, recognise that high-quality, highspeed connections are a must when you’re looking to grow your business. With that in mind, they’ve made Lancaster Way the first business park in the UK to fund its own fibre broadband cabinet. Lancaster Way is flourishing. In fact, a flexible high-quality employment space will soon be added, and intouch South East | Summer 2014 Grovemere expect the built-in superfast broadband services will provide a further boost to the tenants. Harvey Bibby, Grovemere Property’s Marketing and Development Director explains: “We know that the best connections attract the best new companies, and our existing tenants were already eager for superfast broadband services. When we found out that our business park wasn’t included in the Cambridgeshire rollout programme, we decided we had to make it happen for ourselves.” Grovemere spoke directly with residents and created a detailed picture of their needs with our Regional Partnership Director for the East of England, Annette Thorpe. “It was a very good-team work approach from both the BT organisation and the Grovemere team on the ground, with the support of businesses who wanted it to happen”, said Annette. Lancaster Way tenants now get download speeds of just under 60 Mbps and upload speeds of around 20 Mbps. It’s a dramatic change to the service and tenants are delighted. Lloyd Townsend, MD of ISON Distribution Ltd commented, “Access to high speed broadband is becoming more and more important to us as we send high quality images and video back and forwards around the world.” Harvey Bibby is equally as happy with the outcome. “We have 90 acres of development land and we can design and build bespoke facilities that are superfast broadbandenabled. Businesses on the park are already operating more effectively and more productively, so it is a win-win having brought fibre optic onto the estate.” For this and other case studies visit http://www.btplc.com/Thegroup/ BTUKandWorldwide/BTRegions/England/ Englishregions.htm. 3 South East intouch Summer 2014 BT’s 2020 Vision Our ‘Better Future’ vision has been unveiled in our annual sustainability report. It’s a new strategy that’ll have a positive impact on society – using the power of communication to improve lives and ways of doing business. We’ve already invested £27 million into being a responsible and sustainable business in 2012/13. This went into three main areas, each with a goal we hope to realise by the end of 2020. It’s also part of our drive towards profitable revenue growth and goes beyond just reaching sustainable practices in our own operations. It’ll recognise and utilise the broader value we can give society too. The ‘Connected Society’ portion of the strategy looks to improve global societies through digital connections. And if more than nine out of ten people in the UK have access to fibre-based products and services by 2020, then we’ll have achieved our goal. Our investments have rocket-launched the rollout of UK fibre broadband to around 19 million premises. The next segment of the strategy is ‘Net Good’. This uses our products and services to help society live within the limits of the planet’s ever-dwindling resources. And it’s all centred around a 2020 goal to help customers reduce carbon emissions by at least three times our end-to-end carbon impact. We’ve already achieved our target of hitting an 80% reduction in UK carbon emissions – three years ahead of schedule. And despite increased business volumes, we reduced our energy consumption in 2012/13 by 3.3%, saving a mammoth £33m annually. The final ‘Better Future’ proposition is ‘Improving Lives’. As the title suggests, it’s about using our skills and technology to change hundreds of millions of lives around the globe for the better. The aim is to raise £1bn for good causes. An ambitious goal for 2020; but last year alone we raised £59 million. This included over £25m through BT MyDonate’s fundraising, telethons and appeals; £2.9m through payroll giving; and volunteering projects worth around £13m. The BT Better Future Report 2013 is available to download at www.btplc.com/ betterfuture. Putting wind in our UK operations’ sails We’ve just signed three deals that’ll provide 100 Megawatts (MW) of renewable wind energy to our UK operations. The long-term Power Purchase Agreements (PPAs) are worth £440 million. And the energy will come from the 48-turbine Fallago Rig wind farm 35km southeast of Edinburgh, Lancashire’s new Heysham South Wind Farm, and the nine-turbine Mynydd Bwllfa Wind farm in South Wales. Effectively, we’ve purchased 50 per cent of the Fallago Rig’s output – enough to match our Scottish operations’ power consumption – in a deal worth around £300 million over the next two decades. The 15-year, £100 million Mynydd Bwllfa agreement will provide enough electricity for 50 per cent intouch South East | Summer 2014 of our Welsh demand. And the 15-year deal with the new Heysham South Wind Farm in Lancashire is worth around £40 million. ‘New to the Planet’ agreements in Wales and Lancashire underpinning the construction of these two new wind farms. It’s an important investment as we’re one of the UK’s major electricity consumers – and used around 2 Terawatt hours (TWh) in 2013/14. However, we’ve now reduced the amount of energy we need for five consecutive years, which has saved us more than £131 million. “At BT, we’re as focused on cutting our own carbon emissions as we are to providing products and services that help everyone live within the planet’s resources. We’ve reduced carbon emissions from our own operations by 25.5 per cent globally during 2013/14. Rob Williams, our Head of Energy Supply, said: “These large-scale, long-term agreements are a vote of confidence in UK renewable energy and support BT’s continued commitment to securing all its electricity from renewable sources. “They not only give us long-term price certainty; but enable us to support local economies in which we operate, with the “These three agreements reinforce our commitment to make a positive contribution to society and the environment.” Our Better Future Report for 2013/14 demonstrates our extensive work to put responsible and sustainable business at the heart of our operations. These three deals are a big step in the right direction. For further information visit www.bt.com/ betterfuturereport. 4 South East intouch Summer 2014 Helping Internet Security ‘click’ with everyone The Right Click: Internet Safety Matters programme was launched at the BT Tower in London, marking the beginning of our relationship with UNICEF UK, the UK arm of the world’s leading children’s organisation. The partnership will focus on helping parents and children protect themselves online. Over the course of three years, we’ll deliver ‘train the teachers’ sessions and workshops for parents and children filled with practical ideas that’ll help them to be safe online. We’ll also get involved with UNICEF UK’s Rights Respecting Schools programme, expanding it into disadvantaged areas across the country. Before the launch, we conducted research that revealed 52% of parents with school children aged 4– 6 felt they didn’t have enough support, or weren’t sure they have enough support, when it came to talking to their children about online safety. What’s more, a further 21% lacked the confidence to start the conversation with their children in the first place. No surprise, then, that 75% of parents would take further support from their child’s school if it were offered. In practical terms, we’ve promised 600 BT volunteers to offer technical training on Internet safety to teachers and parents. We’re proud to say they’ll be the first corporate volunteers UNICEF UK has teamed with – a decision they took after we inspired them with our own know-how. During the first year, we aim to help children in 100 schools protect themselves online and develop their potential using digital channels. But that’s just the beginning. Over the three years, we hope to eventually help and train a total of 600 schools, reaching around 21,000 parents and children. And once the teachers have been fully trained to deliver our workshops independently, we hope our combined efforts will reach around 35,000 children and parents. Hand-in-hand with UNICEF UK – on and offline – we’re supporting the wellbeing of future generations. And we’re really excited at the prospect of combining our recognised track records to reach more school children and teachers in some of the UK’s most deprived areas. Expanding our engineer force in the South East As more people rely on the internet, their expectations rise. That’s why we’re hiring new Openreach engineers in the South East, and giving an extra boost to our UK fibre broadband rollout. Openreach, has already made fibre broadband available to more than 19 million UK homes and businesses – that’s two-thirds of the UK – including over three million in the South East alone. With plans to create up to 250 new engineering jobs in locations such as Brighton, Portsmouth, Tunbridge Wells, Canterbury, Ashford and Sevenoaks; our recruitment drive aims to improve customer services, as engineers will install new lines and fix faults quicker intouch South East | Summer 2014 than ever and we have had an amazing response with over 12000 applications across the UK in the first five days. Nationally, we expect to recruit 1,600 engineers, many of which we expect to welcome from the UK Armed Forces – we’ve worked with the Civilian Work Attachment scheme for some time, helping ex-service-men and women back into civilian life. But we’re also particularly interested in encouraging women into the world of engineering. Prime Minister, David Cameron, said: “Supporting business, creating jobs and providing a better future for hardworking people is a crucial part of our long-term economic plan. So I‘m delighted that BT is launching this major recruitment drive for 1,600 engineers across the UK, providing financial security for families and delivering a world class infrastructure for Britain.” Dave Axam, our South East Regional Director, said: “BT is leading the economic recovery of the South East as one of the region’s largest investors. Not only are we building a superfast broadband network, which is giving a major boost to the region’s households and businesses, we are creating highly skilled local jobs offering exciting careers, such as those announced today. Working with our partners in the public sector we are determined to ensure that the South East is in the best position possible to take full advantage of the superfast broadband revolution. The region should be really positive about its future. Exciting times lie ahead for both BT and the South East. The opportunities for businesses to grow and for households to benefit from enhanced online learning and entertainment are immense.” 5 South East intouch Summer 2014 Wi-Fi has lift off at Brize Norton Continuing our longstanding relationship with the UK Armed Forces – we’ve provided a major communications boost for the UK’s busiest military base. RAF Brize Norton has become the first in England to land a new high-speed wireless network – the largest of its kind at an MOD site. We know how important it is for servicemen and women to enjoy a reliable, high-speed connection when they’re contacting family members. This military-owned network cost around £885,000 to install and will provide enough bandwidth for the 6,000 people based at RAF Brize Norton to communicate at the same time. For the next five years, we’ll be providing access to the WiFi network in the main airport terminal and Gateway House. Around 600 Wireless Access Points (WAPs) have been installed across the vast site. They all connect to one of 57 main wireless control points, creating a truly comprehensive network. Covering permanent accommodation blocks and communal areas across the station, it’ll be free for our users, and to a number of monthly pay-as-you-go customers. He added: “Supporting our servicemen and women and their families by bringing wi-fi access to RAF Brize Norton is something we’re really proud to be doing.” Squadron Leader David Riley said: “Whatever we can do to make our servicemen and women feel more comfortable and valued is vitally important to us. Providing WiFi access is certainly going to improve the quality of life for everyone at RAF Brize Norton.” Peter Cowen, BT’s Regional Partnership Director for Oxfordshire and the South East, believes staying connected is important if you’re returning from or going on tour with the armed forces. Bill Holford, BT Gobal Services, with Group Captain Stephen Lushington, station commander RAF Brize Norton and some of his team. Better Connected West Sussex – leaping into the next phase We’ve given 5,000 homes and businesses access to better, faster broadband – part of our initative with West Sussex County Council to tie in with the government’s Broadband Delivery UK. This means high-speed fibre broadband is now available in the region. Great news for internet service providers in West Sussex who’ve had over 40 new green cabinets connected in areas such as Ashington, Billingshurst, Bosham, Fittleworth, Graffham, Petworth, Pulborough, Selsey, Sidlesham, Storrington and West Chiltington. And the engineering won’t stop there. After completed surveys of exchange areas ahead of schedule, we’re pushing on with more exchange areas included in phase two. So if you’re in Birdham, Bracklesham Bay, Burgess intouch South East | Summer 2014 Hill, Chichester, Crawley, Eastergate or Haywards Heath – stay tuned. Lionel Barnard, Cabinet Member for Residents’ Services at West Sussex County Council said: “Our exciting project to bring better, faster broadband to the majority of the county is now gaining real momentum. We‘re delighted that the first 5,000 premises to be able to be connected to high-speed broadband enabled by the Better Connected project can now access the technology.” Bill Murphy, our Managing Director of Next Generation Access, said: “This is great news for West Sussex. Faster broadband will help local businesses grow, attracting inward investment and boosting the local economy. Fibre broadband is also a huge boost for local households whether they use the internet for on-line training and development, shopping or entertainment.” Ed Vaizey, Communications Minister, said: “This fantastic news marks the next stage of a remarkable transformation of broadband in West Sussex and we’re on track to deliver access to superfast speeds to 44,000 homes and businesses by spring 2016. We understand how important access to superfast broadband is – the UK already does more business online than any other European country, and the widespread access to superfast broadband that this scheme will deliver will provide a tremendous boost to the West Sussex economy.” The Better Connected West Sussex project will provide more than 44,000 homes and businesses with fibre broadband by spring 2016. We’re also looking into using alternative methods such as fibre to the premise, (FTTP) broadband at exchanges in Ashington, Billingshurst, Petworth and Pulborough. It’s another big step towards our goal of providing more than 300,000 homes and business access to high-speed technology across the region. 6 South East intouch Summer 2014 New BT Regional Director pledges “huge” boost for the South East The new regional director for BT in the South East has pledged the company will make “a huge contribution” to the future success of the region. Business development director Dave Axam, 49, will be leading the BT South East regional board and directing BT’s activities to ensure the company remains one of the region’s leading investors and employers. Among the company’s achievements in the South East is the creation of a high-speed fibre broadband network already available to more than 3 million homes and businesses which is still growing rapidly. Axam said: “We have a huge contribution to make to the region. BT has made a multimillion pound commercial investment in fibre broadband and has already brought high-speed internet access to more than 3 million South East homes and businesses. “And there’s a lot more to come. Working with our partners in fibre broadband across the region, we’re going much further and making this exciting technology available to even more communities. “As the South East Regional director, I’m determined to help everyone in our region enjoy the benefits of faster broadband speeds. Faster broadband will help local businesses grow, attracting inward investment and boosting the local economy, and offer new training and leisure opportunities for households. “BT is also a major employer in the region – employing more than 10,000 local people and boosting the area’s economy by millions of pounds every year.” Axam added: “BT also has a long history of supporting worthy causes. Last year we helped South East communities by investing £13m in charity and voluntary programmes spread around the region. This year, BT also announced that it intends to recruit 250 more engineers in the South East and to create 40 new places for apprentices and graduates. Axam started as a BT transmission engineer more than 30 years ago and has had a varied career working in sales, product development and as a former director of transformation for BT Design. He’s particularly passionate about improving education and is the Chair of Governors at Ash Manor secondary school in Ash, Surrey with over one thousand pupils. He’s keen to combine his knowledge of business and technology to benefit the South East, where he lives with his wife and three children. Isle of Wight – diving head-first into superfast fibre broadband Get ready Isle of Wight – highspeed fibre broadband has landed. That’s great news for homes and businesses in the rural areas of Shalfleet, Gurnard, Whippingham, Brighstone, Shorwell and Merstone. They’ll be the first to benefit from the upgraded network. That’s some 20,000 premises across the island accessing fast fibre broadband by autumn 2015. This is all thanks to our multi-million pound partnership with the Isle of Wight Council, investing £2.4m into the project, matching the funding given by the government’s Broadband Delivery UK (BDUK) programme. Bill Murphy, our Managing Director of Next Generation Access, said: “This is great news for the Isle of Wight. BT has committed £2.7m to build and operate the intouch South East | Summer 2014 network across the Isle of Wight for the lifetime of the contract. This announcement builds on BT’s commercial investment, which has already made fibre broadband available to around 49,000 premises, mainly in the Island’s towns. Faster broadband will also help local businesses grow, attracting inward investment and boosting the local economy.” A better connected Isle of Wight has a multitude of benefits. Technology will improve online experiences for those using the internet at home, especially people who use multiple devices at the same time. And local businesses will feel a boost too, as connectivity gives them the power to be more competitive and efficient. Councillor Shirley Smart, Isle of Wight Council Executive member for economy and tourism, said: “This is an important investment for the council in supporting the Island’s connectivity to the mainland and indeed the world and as a springboard from which the Island’s economy can grow. “Homes and businesses in some of our towns are already seeing the benefits of superfast broadband and we’re delighted that work’s starting to connect the largely rural parts of the Island.” Councillor Shirley Smart inspects one of the new cabinets with Peter Cowen, BT Regional Partnership Director. 7 South East intouch Summer 2014 Burghfield is racing ahead Burghfield and Burghfield Common are under starter’s orders to become the first West Berkshire communities to be supported by the Superfast Berkshire project. Broadband speeds of up to 80 Mbps are now available to 2,500 properties in the two villages; 500 are due to the Superfast Berkshire project and 2,000 to our own commercial roll-out. The investment will offer local businesses, community and voluntary groups, and individual households all the online benefits fast broadband can bring. To celebrate its arrival, dignitaries from West Berkshire Council and BT visited the first fibre broadband cabinet in the village. Members of the community watched children from Mrs. Bland’s infant school in Burghfield Common take part in a ‘superfast’ sprint race at Burghfield recreation ground. Superfast Berkshire is a partnership between the six Berkshire unitary councils, the Local Enterprise Partnership, BT and the government’s Broadband Delivery UK (BDUK) scheme. It’s so that 91 per cent of Berkshire homes and businesses have access by September 2015. Paul Baird, Director at Local Berkshire firm Pink Tomato, said: “Previously our broadband service was only giving us a speed of around 1Mbps. Now we have superfast broadband installed, we used it to deliver a high definition video file to a client in the USA. What would before have taken hours, sometimes overnight, now only takes a matter of minutes. We supplied a client with over 2GB of video within an hour of our superfast broadband being turned on in our premises. Frankly, it’s a real game changer to our business.” Bill Murphy, our Managing Director, Next Generation Access, said: “This investment in fibre broadband will boost the local economy and help to create and protect local jobs across the whole of Berkshire, including rural communities like Burghfield Common. It’ll be of enormous benefit to local businesses which can use the faster speeds to improve their competitiveness both within the UK and abroad.” The high-speed service will provide a major boost for local firms, helping them attract new business and opening the door to new ways of flexible working. Local residents will benefit from better entertainment and online learning opportunities. It’ll improve the way community groups promote, manage and engage with local people about their work. School children race to mark the arrival of high-speed broadband in their community. Kent smashes through half a million fibre milestone Kent’s the latest county to benefit from our nationwide broadband expansion. High-speed fibre broadband is now available to more than 550,000 Kent homes and businesses – that’s around twothirds of premises. It’s part of our £2.5bn commercial roll-out of fibre broadband across the UK. And this number is set to rise.The roll-out is pushing on at a rapid pace to places such as Ashford, Maidstone, Folkestone, Broadstairs, Dartford, Thanet, Gillingham, Sittingbourne, Ramsgate, Gravesend and Tunbridge Wells. Peter Cowen, our Regional Partnership intouch South East | Summer 2014 Director for the South East, said: “Our fibre network is expanding rapidly across the South East, bringing a boost for local economies wherever it goes. Research suggests that within 15 years fibre broadband could bolster the economy of a typical town by £143m and create 225 new jobs, 140 new start-up businesses and 1,000 more homeworkers. As millions of households and businesses have already discovered, fibre broadband opens up a whole new world to internet users. The arrival of fibre in more parts of Kent can really help local firms in these economically challenging times, opening up new ways of working and speeding up vital operations, such as file and data transfers, conferencing and computer back-up, all of which may also help cut costs.” Our open fibre network currently passes more than 19 million homes and businesses. This means around two-thirds of UK premises can order much faster broadband from a wide variety of internet service providers. On top of this, we’ve announced plans to invest a further £50m into our commercial fibre broadband programme over the next three years. The money will benefit more than 30 cities, helping to make high speed broadband available to more than 400,000 additional premises. In total, we’re spending more than £3bn on deploying fibre broadband across the country. This includes £2.5bn on our commercial fibre footprint and further funds that go towards rural fibre broadband projects. 8