CSM ACCREDITATION SURVEY--Classified Staff
Percent Responding "Agree Strongly" and "Agree"*
Survey Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
I feel safe on campus during daylight hours.
CSM actively works toward fulfilling its vision and mission.
Providing excellent ‘customer service’ is valued in my area.
If necessary, I know where to refer students for various campus support services.
The College has provided me with opportunities to increase my understanding of diversity.
Diversity is actively promoted on campus.
Overall, CSM provides high quality student support services (e.g., counseling, financial aid, health services, EOPS, etc.).
CSM’s mission statement guides institutional planning and decision-making.
My area treats students in a fair and ethical way.
Support and maintenance of my office’s computer equipment is adequate.
I would recommend working at CSM to a friend.
Overall, CSM provides a high quality learning experience for students.
The campus is equally supportive of all lifestyles.
The campus is equally supportive of men and women.
The library provides reference assistance or materials if needed for my job.
My supervisor encourages me to do high quality work.
Overall, I am satisfied with my job.
Overall, I believe the SMCCCD Board of Trustees and the District provide effective leadership and management.
Overall, Campus Security provides high quality services to the CSM community.
The campus is equally supportive of all racial/ethnic groups.
I have the necessary computer hardware and software to do my job well.
CSM’s mission statement is reviewed and updated regularly.
I am comfortable in bringing up work-related problems with my supervisor.
The SMCCCD Board of Trustees, the District Office, and the College function as mutually supporting yet independent self-governing units.
There are clear divisions of authority and responsibility between and among the District Office, Governing Board, and CSM.
My assigned workspace is adequate for me to carry out my job.
Performance evaluations of Classified Staff are fair and appropriate.
Procedures and policies for hiring Classified Staff are clearly stated.
*Those responding “Don’t Know or N/A” are excluded
%
100.0%
97.3%
95.5%
95.3%
95.1%
95.1%
94.6%
93.8%
93.0%
92.9%
92.7%
92.5%
92.5%
92.3%
91.3%
91.1%
90.9%
90.0%
89.7%
89.7%
88.6%
88.5%
86.7%
86.4%
84.6%
84.4%
82.9%
82.5%
CSM ACCREDITATION SURVEY--Classified Staff
Percent Responding "Agree Strongly" and "Agree"*
Survey Item
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
I have opportunities to attend conferences, workshops, or training.
Overall, I feel informed and aware of College matters that affect me.
The SMCCCD Board of Trustees and the District consider the needs of the College’s instructional programs when making budget decisions.
I am encouraged to be creative and come up with new ideas and improvements.
The District Office acts in a manner consistent with Board Policies, statutes, and regulations.
Campus landscaping is adequately maintained.
We are encouraged to work as a ‘team’ in my area.
The District Office distributes resources fairly.
My ideas for improving my unit are taken seriously.
The District Office adheres to clearly defined policies consistent with the District mission statement.
Strategic planning is used to identify needed areas of improvement and set goals for institutional change.
There is high respect for Classified Staff in my area.
I feel safe on campus during the evening or at night.
Overall, there is a climate of mutual trust and respect among Classified Staff and supervisors/managers.
College goals are regularly assessed and results shared with campus constituencies.
I receive the necessary technical training to do my job well.
Campus safety hazards are removed promptly.
Effective communication between campus departments is encouraged.
Overall, the shared governance process is working well at CSM.
The role of Classified Staff in shared governance is clearly stated and publicized.
District policies provide effective management of campus programs and services.
All constituency groups work collaboratively towards the achievement of College goals.
Classified Staff have a substantive and clearly defined role in institutional governance.
College budget decisions are based upon input from all college constituencies.
Overall, supervisors listen and respond to Classified Staff concerns.
CSM actively encourages Classified Staff participation in the decision-making process.
Appropriate and timely financial information is provided regularly throughout CSM.
CSM seeks input from all constituencies when reviewing instructional programs and student services.
Classified Staff have adequate opportunity to participate in the development of financial plans and budgets.
Campus facilities (i.e., classrooms, washrooms, offices) are adequately maintained.
*Those responding “Don’t Know or N/A” are excluded
%
82.2%
81.4%
80.0%
79.5%
79.2%
79.1%
79.1%
78.9%
75.6%
73.9%
73.3%
73.3%
73.2%
70.3%
70.0%
69.8%
69.2%
69.2%
67.9%
67.7%
66.7%
65.7%
64.3%
64.0%
61.5%
56.8%
55.9%
51.6%
46.7%
30.2%