CSM ACCREDITATION SURVEY--Classified Staff
Fall 2005
1. CSM actively works toward fulfilling its vision and mission.
(N)
Agree Strongly
10
Agree
26
Disagree
1
Disagree Strongly
0
Don't Know or N/A
8
Total
45
(%)
22.2%
57.8%
2.2%
0.0%
17.8%
100.0%
2. CSM’s mission statement guides institutional planning and decision-making.
(N)
(%)
Agree Strongly
9
20.0%
Agree
21
46.7%
Disagree
2
4.4%
Disagree Strongly
0
0.0%
Don't Know or N/A
13
28.9%
Total
45
100.0%
3. CSM’s mission statement is reviewed and updated regularly.
(N)
(%)
Agree Strongly
7
15.6%
Agree
16
35.6%
Disagree
2
4.4%
Disagree Strongly
1
2.2%
Don't Know or N/A
19
42.2%
Total
45
100.0%
4. Classified Staff have adequate opportunity to participate in the development of financial plans and budgets.
(N)
(%)
Agree Strongly
4
9.1%
Agree
10
22.7%
Disagree
12
27.3%
Disagree Strongly
4
9.1%
Don't Know or N/A
14
31.8%
Total
44
100.0%
5. The role of Classified Staff in shared governance is clearly stated and publicized.
(N)
(%)
Agree Strongly
6
13.3%
Agree
15
33.3%
Disagree
9
20.0%
Disagree Strongly
1
2.2%
Don't Know or N/A
14
31.1%
Total
45
100.0%
6. Classified Staff have a substantive and clearly defined role in institutional governance.
(N)
(%)
Agree Strongly
5
11.4%
Agree
13
29.5%
Disagree
8
18.2%
Disagree Strongly
2
4.5%
Don't Know or N/A
16
36.4%
Total
44
100.0%
7. All constituency groups work collaboratively towards the achievement of College goals.
(N)
(%)
Agree Strongly
7
15.6%
Agree
16
35.6%
Disagree
10
22.2%
Disagree Strongly
2
4.4%
Don't Know or N/A
10
22.2%
Total
45
100.0%
8. CSM actively encourages Classified Staff participation in the decision-making process.
(N)
(%)
Agree Strongly
5
11.1%
Agree
16
35.6%
Disagree
13
28.9%
Disagree Strongly
3
6.7%
Don't Know or N/A
8
17.8%
Total
45
100.0%
9. College goals are regularly assessed and results shared with campus constituencies.
(N)
(%)
Agree Strongly
5
11.1%
Agree
16
35.6%
Disagree
6
13.3%
Disagree Strongly
3
6.7%
Don't Know or N/A
15
33.3%
Total
45
100.0%
10. Strategic planning is used to identify needed areas of improvement and set goals for institutional change.
(N)
(%)
Agree Strongly
6
13.3%
Agree
16
35.6%
Disagree
6
13.3%
Disagree Strongly
2
4.4%
Don't Know or N/A
15
33.3%
Total
45
100.0%
11. CSM seeks input from all constituencies when reviewing instructional programs and student services.
(N)
(%)
Agree Strongly
5
11.1%
Agree
11
24.4%
Disagree
13
28.9%
Disagree Strongly
2
4.4%
Don't Know or N/A
14
31.1%
Total
45
100.0%
12. College budget decisions are based upon input from all college constituencies.
(N)
(%)
Agree Strongly
5
11.1%
Agree
11
24.4%
Disagree
9
20.0%
Disagree Strongly
0
0.0%
Don't Know or N/A
20
44.4%
Total
45
100.0%
13. Appropriate and timely financial information is provided regularly throughout CSM.
(N)
(%)
Agree Strongly
4
9.1%
Agree
15
34.1%
Disagree
14
31.8%
Disagree Strongly
1
2.3%
Don't Know or N/A
10
22.7%
Total
44
100.0%
14. Overall, the shared governance process is working well at CSM.
(N)
(%)
Agree Strongly
5
11.1%
Agree
14
31.1%
Disagree
7
15.6%
Disagree Strongly
2
4.4%
Don't Know or N/A
17
37.8%
Total
45
100.0%
15. Overall, supervisors listen and respond to Classified Staff concerns.
(N)
(%)
Agree Strongly
7
15.6%
Agree
17
37.8%
Disagree
9
20.0%
Disagree Strongly
6
13.3%
Don't Know or N/A
6
13.3%
Total
45
100.0%
16. Overall, there is a climate of mutual trust and respect among Classified Staff and supervisors/managers.
(N)
(%)
Agree Strongly
6
13.3%
Agree
20
44.4%
Disagree
7
15.6%
Disagree Strongly
4
8.9%
Don't Know or N/A
8
17.8%
Total
45
100.0%
17. Campus facilities (i.e., classrooms, washrooms, offices) are adequately maintained.
(N)
(%)
Agree Strongly
2
4.4%
Agree
11
24.4%
Disagree
22
48.9%
Disagree Strongly
8
17.8%
Don't Know or N/A
2
4.4%
Total
45
100.0%
18. Campus landscaping is adequately maintained.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
5
29
7
2
1
44
(%)
11.4%
65.9%
15.9%
4.5%
2.3%
100.0%
(N)
5
22
10
2
6
45
(%)
11.1%
48.9%
22.2%
4.4%
13.3%
100.0%
19. Campus safety hazards are removed promptly.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
20. I receive the necessary technical training to do my job well.
(N)
Agree Strongly
10
Agree
20
Disagree
12
Disagree Strongly
1
Don't Know or N/A
1
Total
44
(%)
22.7%
45.5%
27.3%
2.3%
2.3%
100.0%
21. My assigned workspace is adequate for me to carry out my job.
(N)
(%)
Agree Strongly
9
20.0%
Agree
29
64.4%
Disagree
5
11.1%
Disagree Strongly
2
4.4%
Don't Know or N/A
0
0.0%
Total
45
100.0%
22. I am encouraged to be creative and come up with new ideas and improvements.
(N)
(%)
Agree Strongly
12
26.7%
Agree
23
51.1%
Disagree
7
15.6%
Disagree Strongly
2
4.4%
Don't Know or N/A
1
2.2%
Total
45
100.0%
23. I have the necessary computer hardware and software to do my job well.
(N)
(%)
Agree Strongly
16
35.6%
Agree
23
51.1%
Disagree
3
6.7%
Disagree Strongly
2
4.4%
Don't Know or N/A
1
2.2%
Total
45
100.0%
24. Support and maintenance of my office’s computer equipment is adequate.
(N)
(%)
Agree Strongly
23
51.1%
Agree
16
35.6%
Disagree
3
6.7%
Disagree Strongly
0
0.0%
Don't Know or N/A
3
6.7%
Total
45
100.0%
25. My ideas for improving my unit are taken seriously.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
12
22
10
1
0
45
(%)
26.7%
48.9%
22.2%
2.2%
0.0%
100.0%
26. Effective communication between campus departments is encouraged.
(N)
(%)
Agree Strongly
9
20.0%
Agree
18
40.0%
Disagree
10
22.2%
Disagree Strongly
2
4.4%
Don't Know or N/A
6
13.3%
Total
45
100.0%
27. Providing excellent ‘customer service’ is valued in my area.
(N)
(%)
Agree Strongly
24
53.3%
Agree
18
40.0%
Disagree
2
4.4%
Disagree Strongly
0
0.0%
Don't Know or N/A
1
2.2%
Total
45
100.0%
28. Procedures and policies for hiring Classified Staff are clearly stated.
(N)
(%)
Agree Strongly
11
25.0%
Agree
22
50.0%
Disagree
6
13.6%
Disagree Strongly
1
2.3%
Don't Know or N/A
4
9.1%
Total
44
100.0%
29. Performance evaluations of Classified Staff are fair and appropriate.
(N)
(%)
Agree Strongly
10
22.2%
Agree
19
42.2%
Disagree
5
11.1%
Disagree Strongly
1
2.2%
Don't Know or N/A
10
22.2%
Total
45
100.0%
30. Overall, I feel informed and aware of College matters that affect me.
(N)
(%)
Agree Strongly
7
15.6%
Agree
28
62.2%
Disagree
6
13.3%
Disagree Strongly
2
4.4%
Don't Know or N/A
2
4.4%
Total
45
100.0%
31. I have opportunities to attend conferences, workshops, or training.
(N)
(%)
Agree Strongly
16
35.6%
Agree
21
46.7%
Disagree
7
15.6%
Disagree Strongly
1
2.2%
Don't Know or N/A
0
0.0%
Total
45
100.0%
32. I am comfortable in bringing up work-related problems with my supervisor.
(N)
(%)
Agree Strongly
13
28.9%
Agree
26
57.8%
Disagree
4
8.9%
Disagree Strongly
2
4.4%
Don't Know or N/A
0
0.0%
Total
45
100.0%
33. My supervisor encourages me to do high quality work.
(N)
Agree Strongly
19
Agree
22
Disagree
3
Disagree Strongly
1
Don't Know or N/A
0
Total
45
(%)
42.2%
48.9%
6.7%
2.2%
0.0%
100.0%
34. There is high respect for Classified Staff in my area.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
12
21
9
3
0
45
(%)
26.7%
46.7%
20.0%
6.7%
0.0%
100.0%
(N)
23
17
2
1
1
44
(%)
52.3%
38.6%
4.5%
2.3%
2.3%
100.0%
35. My area treats students in a fair and ethical way.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
36. We are encouraged to work as a ‘team’ in my area.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
15
19
6
3
2
45
(%)
33.3%
42.2%
13.3%
6.7%
4.4%
100.0%
(N)
22
22
0
0
1
45
(%)
48.9%
48.9%
0.0%
0.0%
2.2%
100.0%
(N)
9
21
10
1
4
45
(%)
20.0%
46.7%
22.2%
2.2%
8.9%
100.0%
37. I feel safe on campus during daylight hours.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
38. I feel safe on campus during the evening or at night.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
39. Overall, Campus Security provides high quality services to the CSM community.
(N)
(%)
Agree Strongly
14
31.8%
Agree
21
47.7%
Disagree
3
6.8%
Disagree Strongly
1
2.3%
Don't Know or N/A
5
11.4%
Total
44
100.0%
40. The library provides reference assistance or materials if needed for my job.
(N)
(%)
Agree Strongly
10
22.7%
Agree
11
25.0%
Disagree
2
4.5%
Disagree Strongly
0
0.0%
Don't Know or N/A
21
47.7%
Total
44
100.0%
41. I would recommend working at CSM to a friend.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
18
20
3
0
3
44
(%)
40.9%
45.5%
6.8%
0.0%
6.8%
100.0%
(N)
15
25
2
2
0
44
(%)
34.1%
56.8%
4.5%
4.5%
0.0%
100.0%
42. Overall, I am satisfied with my job.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
43. Overall, CSM provides a high quality learning experience for students.
(N)
(%)
Agree Strongly
16
36.4%
Agree
21
47.7%
Disagree
3
6.8%
Disagree Strongly
0
0.0%
Don't Know or N/A
4
9.1%
Total
44
100.0%
44. Overall, CSM provides high quality student support services (e.g., counseling, financial aid, health services, EOPS, etc.).
(N)
(%)
Agree Strongly
19
43.2%
Agree
16
36.4%
Disagree
2
4.5%
Disagree Strongly
0
0.0%
Don't Know or N/A
7
15.9%
Total
44
100.0%
45. If necessary, I know where to refer students for various campus support services.
(N)
(%)
Agree Strongly
15
34.1%
Agree
26
59.1%
Disagree
2
4.5%
Disagree Strongly
0
0.0%
Don't Know or N/A
1
2.3%
Total
44
100.0%
46. District policies provide effective management of campus programs and services.
(N)
(%)
Agree Strongly
6
13.6%
Agree
12
27.3%
Disagree
8
18.2%
Disagree Strongly
1
2.3%
Don't Know or N/A
17
38.6%
Total
44
100.0%
47. The District Office adheres to clearly defined policies consistent with the District mission statement.
(N)
(%)
Agree Strongly
5
11.4%
Agree
12
27.3%
Disagree
6
13.6%
Disagree Strongly
0
0.0%
Don't Know or N/A
21
47.7%
Total
44
100.0%
48. The District Office acts in a manner consistent with Board Policies, statutes, and regulations.
(N)
(%)
Agree Strongly
6
13.6%
Agree
13
29.5%
Disagree
5
11.4%
Disagree Strongly
0
0.0%
Don't Know or N/A
20
45.5%
Total
44
100.0%
49. There are clear divisions of authority and responsibility between and among the District Office,
Governing Board, and CSM.
(N)
(%)
Agree Strongly
6
13.6%
Agree
16
36.4%
Disagree
4
9.1%
Disagree Strongly
0
0.0%
Don't Know or N/A
18
40.9%
Total
44
100.0%
50. The District Office distributes resources fairly.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
5
10
2
2
25
44
(%)
11.4%
22.7%
4.5%
4.5%
56.8%
100.0%
51. The SMCCCD Board of Trustees, the District Office, and the College function as mutually supporting
yet independent self-governing units.
(N)
(%)
Agree Strongly
3
6.8%
Agree
16
36.4%
Disagree
3
6.8%
Disagree Strongly
0
0.0%
Don't Know or N/A
22
50.0%
Total
44
100.0%
52. The SMCCCD Board of Trustees and the District consider the needs of the College’s instructional
programs when making budget decisions.
(N)
(%)
Agree Strongly
3
6.7%
Agree
13
28.9%
Disagree
2
4.4%
Disagree Strongly
2
4.4%
Don't Know or N/A
25
55.6%
Total
45
100.0%
53. Overall, I believe the SMCCCD Board of Trustees and the District provide effective leadership and management.
(N)
(%)
Agree Strongly
5
11.1%
Agree
22
48.9%
Disagree
2
4.4%
Disagree Strongly
1
2.2%
Don't Know or N/A
15
33.3%
Total
45
100.0%
54. The College has provided me with opportunities to increase my understanding of diversity.
(N)
(%)
Agree Strongly
12
26.7%
Agree
27
60.0%
Disagree
2
4.4%
Disagree Strongly
0
0.0%
Don't Know or N/A
4
8.9%
Total
45
100.0%
55. Diversity is actively promoted on campus.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
15
24
1
1
4
45
(%)
33.3%
53.3%
2.2%
2.2%
8.9%
100.0%
56. The campus is equally supportive of men and women.
(N)
Agree Strongly
14
Agree
22
Disagree
1
Disagree Strongly
2
Don't Know or N/A
6
Total
45
(%)
31.1%
48.9%
2.2%
4.4%
13.3%
100.0%
57. The campus is equally supportive of all racial/ethnic groups.
(N)
(%)
Agree Strongly
16
35.6%
Agree
19
42.2%
Disagree
3
6.7%
Disagree Strongly
1
2.2%
Don't Know or N/A
6
13.3%
Total
45
100.0%
58. The campus is equally supportive of all lifestyles.
Agree Strongly
Agree
Disagree
Disagree Strongly
Don't Know or N/A
Total
(N)
15
22
1
2
5
45
(%)
33.3%
48.9%
2.2%
4.4%
11.1%
100.0%
Survey Respondent Characteristics
59. Area Employed
Instruction
Student Services
Administrative Services (Operations)
Campus Facilities
College/Administrative Staff Offices
KCSM
Bookstore
District Office
Total
(N)
9
18
3
1
6
4
0
0
41
(%)
22.0%
43.9%
7.3%
2.4%
14.6%
9.8%
0.0%
0.0%
100.0%
(N)
1
16
9
17
43
(%)
2.3%
37.2%
20.9%
39.5%
100.0%
(N)
39
3
42
(%)
92.9%
7.1%
100.0%
(N)
12
31
43
(%)
27.9%
72.1%
100.0%
(N)
1
3
0
5
0
27
2
38
(%)
2.6%
7.9%
0.0%
13.2%
0.0%
71.1%
5.3%
100.0%
60. Years Employed
Less than 3 years
3 to 5 years
6 to 10 years
More than 10 years
Total
61. Employment Status
Full-time
Part-time
Total
62. Gender
Male
Female
Total
63. Ethnicity
African American/Black
Asian
Filipino
Hispanic
Pacific Islander
White
Other
Total