Classified Staff Accreditation Survey
Your candid opinion is important! This survey is part of CSM’s self-study to re-affirm
accreditation. Information collected from this survey will be used to respond to the
accreditation standards as well as better serve our faculty, staff, and students.
Use the adjacent scale to indicate the extent to which you agree or disagree with each
statement. Select “DON’T KNOW” or “N/A” if the statement is not related to your
work at CSM or you lack sufficient knowledge to answer the question.
Your responses are completely voluntary and anonymous. No individual responses are
reported. Thank you.
5. The role of Classified Staff in shared governance is clearly stated and
publicized.
6. Classified Staff have a substantive and clearly defined role in
institutional governance.
7. All constituency groups work collaboratively towards the achievement
of College goals.
8. CSM actively encourages Classified Staff participation in the decisionmaking process.
Don’t Know
or N/A
4. Classified Staff have adequate opportunity to participate in the
development of financial plans and budgets.
Strongly
Disagree
3. CSM’s mission statement is reviewed and updated regularly.
Disagree
2. CSM’s mission statement guides institutional planning and decisionmaking.
Agree
Strongly
Agree
1. CSM actively works toward fulfilling its vision and mission.
13. Appropriate and timely financial information is provided regularly
throughout CSM.
14. Overall, the shared governance process is working well at CSM.
15. Overall, supervisors listen and respond to Classified Staff concerns.
16. Overall, there is a climate of mutual trust and respect among
Classified Staff and supervisors/managers.
17. Campus facilities (i.e., classrooms, washrooms, offices) are adequately
maintained.
18. Campus landscaping is adequately maintained.
19. Campus safety hazards are removed promptly.
20. I receive the necessary technical training to do my job well.
21. My assigned workspace is adequate for me to carry out my job.
22. I am encouraged to be creative and come up with new ideas and
improvements.
23. I have the necessary computer hardware and software to do my job
well.
24. Support and maintenance of my office’s computer equipment is
adequate.
25. My ideas for improving my unit are taken seriously.
26. Effective communication between campus departments is encouraged.
27. Providing excellent ‘customer service’ is valued in my area.
28. Procedures and policies for hiring Classified Staff are clearly stated.
29. Performance evaluations of Classified Staff are fair and appropriate.
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Don’t Know
or N/A
12. College budget decisions are based upon input from all college
constituencies.
Strongly
Disagree
11. CSM seeks input from all constituencies when reviewing instructional
programs and student services.
Disagree
10. Strategic planning is used to identify needed areas of improvement
and set goals for institutional change.
Agree
Strongly
Agree
9. College goals are regularly assessed and results shared with campus
constituencies.
35. My area treats students in a fair and ethical way.
36. We are encouraged to work as a ‘team’ in my area.
37. I feel safe on campus during daylight hours.
38. I feel safe on campus during the evening or at night.
39. Overall, Campus Security provides high quality services to the CSM
community.
40. The library provides reference assistance or materials if needed for
my job.
41. I would recommend working at CSM to a friend.
42. Overall, I am satisfied with my job.
43. Overall, CSM provides a high quality learning experience for students.
44. Overall, CSM provides high quality student support services (e.g.,
counseling, financial aid, health services, EOPS, etc.).
45. If necessary, I know where to refer students for various campus
support services.
46. District policies provide effective management of campus programs
and services.
47. The District Office adheres to clearly defined policies consistent with
the District mission statement.
48. The District Office acts in a manner consistent with Board Policies,
statutes, and regulations.
49. There are clear divisions of authority and responsibility between and
among the District Office, Governing Board, and CSM.
50. The District Office distributes resources fairly.
51. The SMCCCD Board of Trustees, the District Office, and the College
function as mutually supporting yet independent self-governing units.
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Don’t Know
or N/A
34. There is high respect for Classified Staff in my area.
Strongly
Disagree
32. I am comfortable in bringing up work-related problems with my
supervisor.
33. My supervisor encourages me to do high quality work.
Disagree
31. I have opportunities to attend conferences, workshops, or training.
Agree
Strongly
Agree
30. Overall, I feel informed and aware of College matters that affect me.
53. Overall, I believe the SMCCCD Board of Trustees and the District
provide effective leadership and management.
54. The College has provided me with opportunities to increase my
understanding of diversity.
55. Diversity is actively promoted on campus.
56. The campus is equally supportive of men and women.
57. The campus is equally supportive of all racial/ethnic groups.
58. The campus is equally supportive of all lifestyles.
Please share any other comments you would like to make here (attach
additional pages or use back if necessary):
INFORMATION QUESTIONS
59.
Which best describes where you work at CSM?
_____ Instruction
_____ Student Services
_____ Administrative Services (Operations)
_____ Campus Facilities
_____ College/Administrative Staff Offices
_____ KCSM
_____ Bookstore
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Don’t Know
or N/A
Strongly
Disagree
Disagree
Agree
Strongly
Agree
52. The SMCCCD Board of Trustees and the District consider the needs
of the College’s instructional programs when making budget
decisions.
60.
How many years have you worked at CSM?
_____ Less than 3 years
_____ 3 to 5 years
_____ 6 to 10 years
_____ More than 10 years
61.
What is your employment status?
_____ Full-time
_____ Part-time
62.
What is your gender?
_____ Male
_____ Female
63.
What is your ethnicity?
_____ African American/Black
_____ Asian
_____ Filipino
_____ Hispanic
_____ Pacific Islander
_____ White
_____ Other
If you would like the results of this survey, please provide your email address OR email
request to sewart@smccd.net:
THANK YOU FOR YOUR PARTICIPATION AND TIME!!!!
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