User Experience Task Force Appendix C SME Responses User Experience Task Force Page 1 12/11/13 User Experience Task Force Subject Matter Expert Presentation Last Updated: 12/5/2014 Overview During the 2014 Session, the Florida Legislature enacted CS/HB 5401. As part of the bill, the User Experience Task Force (UETF) was created to develop and recommend a design for consolidating existing state-managed websites that provide public access to state operational and fiscal information. The Task Force is made up of designees of the Governor, the Chief Financial Officer, the Senate President and the Speaker of the House of Representatives. Two pages on the Senate website are identified as being in scope by the Task Force: http://www.flsenate.gov/reference/publicrecords/salaries http://www.flsenate.gov/reference/publicrecords/contracts Using these two web pages, the Senate offers the following background to support the reason for posting this information on its public facing website since January 29, 2013. Example of both pages are located in the Appendix. Questions for the Subject Matter Experts Regarding your current website: When did you start your transparency website? Senate salary and contract information was added to its existing flsenate.gov website on January 29, 2013. Who is the target audience? The Public. Why did you start your transparency website and why is it important to your audience? Senate salary and contract information was added to its existing website to provide easier access to the Public. Where is the source of the data? The source of the data is provided from the Legislature’s Human Resource system and Purchasing office. Do you correlate the data you receive? No. Do you enhance, enrich, clean or limit the data in any way? Very minor manipulation is performed to prepare the data for presentation on the website. Is the data real time, or is it refreshed? How often? Refreshed quarterly. 1 Regarding the future: What would you do differently if you were to start today? No change. What would you like to see in a consolidated system? Feedback has been positive on existing format. No desired change recommendations. Are there any limitations to your ability to achieve what you’d like to see (ie. statutory changes, etc)? None Questions for the technical website managers What format is your data in? (EX: PDF, XML, etc.) The data is received as an excel spreadsheet, but converted to .CSV for the data source to then display with an HTML view on the website. How often is this data updated? The data is published quarterly. Is there an API for this data? No, there is not an API for this; however, the page offers access to the Excel file as a download, so any public user can take and manipulate, if needed. Additionally, the website provides the information in a sortable table format, along with the ability to refine at least the Salaries table by keywords, such as Chief, Edwards, etc. Please send a report on what people search for on your website. Separate report provided, “Analytics The Florida Senate - All Search Terms 20130901-20131130.pdf”, for the top 100 search terms used between September 1 – November 30, 2013. Have you looked into using an open data vendor to make this data more easily accessible and ability to manipulate? No, at this time, there does not seem to be a need for this due to the size of the information, what’s already provided and how easy it is to access from the Senate website already. Please send an analytical report (derived from a tool such as Google Analytics, WebLog, etc.) showing traffic for all pages on your site. Separate report provided, “Analytics The Florida Senate - All Pages 20130901-20131130.pdf”, for the top 100 pages viewed from September 1 – November 30, 2013. 2 Appendix: Images of the Web Pages Example of Salaries Web Page: Example of Contracts Web Page: 3 Go to this report The Florida Senate ­ http://www.flsenate.gov The Florida Senate ­ All Sep 1, 2013 ­ Nov 30, 2013 Pages All Visits 100.00% Explorer Pageviews 2,000,000 1,000,000 Sep 8 Sep 15 Page Sep 22 Sep 29 Pageviews Oct 6 Oct 13 Unique Avg. Time on Pageviews Page Oct 20 Bounce Rate Entrances Oct 27 Page Value % Exit 3,791,129 2,680,474 00:01:14 1,015,676 51.24% 26.79% $0.00 % of Total: 100.00% (3,791,129) % of Total: 100.00% (2,680,474) Site Avg: 00:01:14 (0.00%) % of Total: 100.00% (1,015,676) Site Avg: 51.24% (0.00%) Site Avg: 26.79% (0.00%) % of Total: 0.00% ($0.00) 1. /Laws/Statutes 178,447 83,325 00:00:30 18,542 19.11% 7.18% $0.00 2. /index.cfm 155,434 118,408 00:01:05 103,462 20.26% 23.57% $0.00 3. /search/results.cfm 122,503 45,816 00:00:49 3,228 23.57% 11.08% $0.00 4. /Senators/index.cfm 67,037 42,514 00:00:54 16,814 47.91% 25.19% $0.00 5. /Laws/index.cfm 62,250 50,420 00:00:34 35,872 25.59% 22.33% $0.00 6. /Session/Bills 44,111 20,530 00:00:31 1,507 23.95% 6.18% $0.00 7. /Senators/Results.cfm 35,575 18,064 00:02:23 381 30.18% 31.06% $0.00 8. /Committees/index.cfm 25,639 16,183 00:00:27 1,848 14.88% 7.20% $0.00 9. /Senators/Find 23,060 14,057 00:00:46 7,237 20.86% 14.79% $0.00 10. /Laws/Statutes/2013/Title46/index.cfm 21,443 12,872 00:00:28 478 24.48% 4.42% $0.00 11. /Laws/Statutes/2013/Title6/index.cfm 15,579 10,834 00:00:20 202 21.29% 3.45% $0.00 12. /Laws/Statutes/2013/Title40/index.cfm 15,267 10,552 00:00:24 188 12.77% 3.60% $0.00 13. /Laws/Statutes/2013/Chapter316 13,854 6,234 00:00:41 448 15.62% 5.98% $0.00 14. /Laws/Statutes/2013/Title23/index.cfm 13,724 9,858 00:00:16 375 18.93% 3.06% $0.00 15. /Media/index.cfm 13,538 8,285 00:01:44 3,446 27.13% 18.73% $0.00 16. /Laws/Constitution 12,808 10,909 00:04:33 8,588 81.87% 72.03% $0.00 17. /Laws/Statutes/index.cfm 11,700 9,226 00:00:44 5,574 13.71% 18.05% $0.00 18. /Laws/Statutes/2010/61.30 10,803 9,255 00:05:10 9,133 83.14% 81.32% $0.00 19. /Senators/Districts 10,349 4,968 00:00:31 3,265 22.45% 15.64% $0.00 20. /senators/find 10,082 5,450 00:01:22 4,540 17.11% 17.79% $0.00 21. /login/index.cfm 10,038 7,369 00:00:35 445 44.49% 17.14% $0.00 22. /Laws/Statutes/2012/Chapter39 9,765 6,145 00:00:48 5,415 27.72% 26.85% $0.00 23. /topics/gaming 9,143 7,179 00:03:34 5,833 58.08% 52.14% $0.00 24. /Laws/Statutes/2012/Chapter83/All 9,140 7,165 00:02:22 6,342 63.13% 57.46% $0.00 25. /Laws/Statutes/2012/Chapter440 9,094 4,230 00:00:47 3,730 22.92% 20.16% $0.00 26. /Laws/Statutes/2013/61.30 8,625 7,336 00:06:10 6,918 81.90% 80.52% $0.00 27. /Laws/Statutes/2012/Chapter790 8,451 4,095 00:00:52 3,339 24.59% 18.03% $0.00 28. /Laws/Statutes/2013/Title42/index.cfm 8,242 4,456 00:00:33 151 21.19% 4.49% $0.00 29. /Session/Calendars 8,162 7,090 00:03:29 752 70.88% 57.71% $0.00 30. /Laws/Statutes/2012/Chapter83/Part_II 7,476 2,845 00:00:34 1,104 21.56% 9.34% $0.00 31. /Laws/Statutes/2013/Title14/index.cfm 7,164 4,620 00:00:20 97 7.22% 2.75% $0.00 32. /Laws/Statutes/2011/Chapter83/All 6,873 5,311 00:02:12 4,560 59.45% 54.20% $0.00 33. /Laws/Statutes/2011/775.082 6,817 5,520 00:01:23 378 63.49% 31.48% $0.00 34. /Session/Bill/2013/0013 6,794 5,928 00:04:49 5,737 61.11% 72.23% $0.00 35. /Laws/Statutes/2013/316.305 6,787 6,123 00:04:10 5,453 87.64% 83.48% $0.00 36. /Laws/Statutes/2013 6,756 4,990 00:00:27 992 9.88% 5.92% $0.00 37. /Laws/Statutes/2013/Chapter83/Part_II 6,556 2,345 00:00:28 191 24.61% 4.94% $0.00 38. /Laws/Statutes/2013/Title47/index.cfm 6,479 3,944 00:00:27 117 22.22% 4.82% $0.00 39. /Laws/Statutes/2013/Title10/index.cfm 6,295 4,331 00:00:19 57 14.04% 2.40% $0.00 40. /Laws/Statutes/2013/Title48/index.cfm 6,292 3,552 00:00:34 152 23.03% 5.39% $0.00 41. /Laws/Statutes/2013/Chapter720/Part_I 6,290 3,201 00:00:23 222 15.77% 4.74% $0.00 42. /Session/Bills?SessionName=2014&Page Number=2&Chamber=Senate&LastAction =&Senator=&SearchQuery=&MemberCo mmittee= 6,102 3,093 00:00:44 95 27.37% 7.46% $0.00 43. /Laws/Statutes/2012/Title42/index.cfm 6,043 3,073 00:00:41 2,431 14.73% 16.53% $0.00 44. /senators/index.cfm 5,975 4,248 00:01:21 3,817 50.46% 43.35% $0.00 45. /Laws/Statutes/2013/Title29/index.cfm 5,968 3,884 00:00:32 91 17.58% 3.87% $0.00 46. /Laws/Statutes/2013/Title32/index.cfm 5,819 3,731 00:00:27 138 44.93% 5.26% $0.00 47. /Session/Bills/2014 5,691 4,231 00:00:35 437 23.11% 11.18% $0.00 48. /Laws/Statutes/2013/Title37/index.cfm 5,623 3,664 00:00:34 52 15.38% 4.00% $0.00 49. /Laws/Statutes/2011/Chapter83/Part_II 5,100 1,933 00:00:30 222 46.40% 7.67% $0.00 50. /Laws/Statutes/2013/Title33/index.cfm 5,097 3,570 00:00:29 64 9.38% 3.37% $0.00 51. /Committees/Show/GM/index.cfm 4,991 3,418 00:03:57 1,434 34.94% 40.45% $0.00 52. /senatekids/index.cfm 4,967 3,182 00:01:18 2,413 57.23% 38.98% $0.00 53. /Laws/Statutes/2013/Chapter720 4,815 2,935 00:00:21 1,415 8.34% 7.21% $0.00 54. /Laws/Statutes/2012/Chapter435 4,556 2,150 00:00:27 1,872 16.61% 15.87% $0.00 55. /Laws/Statutes/2013/Title36/index.cfm 4,556 3,141 00:00:17 72 34.72% 3.97% $0.00 56. /Session/Bills/2013 4,525 3,642 00:00:35 500 23.80% 12.18% $0.00 57. /laws/statutes/2011/322.34 4,466 3,417 00:01:59 3,163 57.48% 53.07% $0.00 58. /Laws/Statutes/2013/Chapter718/Part_I 4,368 2,344 00:00:23 183 12.02% 3.07% $0.00 59. /Laws/Statutes/2013/Chapter322 4,290 2,103 00:00:36 147 24.49% 5.66% $0.00 60. /laws/statutes/2011/812.014 4,283 3,604 00:02:44 3,142 75.02% 67.34% $0.00 61. /Laws/Statutes/2013/Title43/index.cfm 4,202 2,600 00:00:25 62 22.58% 4.66% $0.00 62. /Laws/Statutes/2012/775.082 4,198 3,327 00:01:26 148 60.14% 26.13% $0.00 63. /Session/Bills?SessionName=2014&Page Number=3&Chamber=Senate&LastAction =&Senator=&SearchQuery=&MemberCo mmittee= 4,189 2,185 00:00:45 61 24.59% 8.86% $0.00 64. /Laws/Statutes/2012/Chapter316 4,175 2,028 00:01:00 1,216 20.39% 13.99% $0.00 65. /Laws/Statutes/2013/Title5/index.cfm 4,161 2,672 00:00:21 52 17.31% 3.32% $0.00 66. /Search/StatuteSearchTips 4,049 3,558 00:00:52 129 45.74% 14.45% $0.00 67. /Laws/Statutes/2013/Chapter790 4,010 1,705 00:00:39 273 35.53% 7.56% $0.00 68. /Laws/Statutes/2012 4,006 3,216 00:00:28 667 23.69% 11.16% $0.00 69. /Senators/s22 3,878 3,126 00:03:05 1,356 57.60% 44.33% $0.00 70. /Session/index.cfm 3,799 3,034 00:00:30 203 27.09% 12.19% $0.00 71. /Tracker/index.cfm 3,752 1,945 00:00:59 204 25.00% 12.26% $0.00 72. /Laws/Statutes/2013/Title31/index.cfm 3,667 2,396 00:00:23 62 33.87% 5.18% $0.00 73. /Laws/Statutes/2013/Title45/index.cfm 3,626 2,525 00:00:19 38 21.05% 3.23% $0.00 74. /Laws/Statutes/2013/Chapter61/Part_I 3,620 1,976 00:00:28 89 25.84% 5.33% $0.00 75. /Laws/Statutes/2012/Chapter415 3,547 2,230 00:00:55 1,929 39.24% 34.90% $0.00 76. /session/bills 3,511 2,657 00:00:55 1,345 20.15% 14.30% $0.00 77. /Committees/BillSummaries/2013/html/43 7 3,477 3,258 00:04:13 2,864 93.99% 88.93% $0.00 78. /Laws/Statutes/2012/Chapter718 3,415 2,034 00:00:31 1,481 14.72% 14.61% $0.00 79. /Senators/s25 3,352 2,755 00:02:33 887 59.53% 39.44% $0.00 80. /Laws/Statutes/2013/Chapter119 3,333 1,647 00:00:25 172 22.67% 5.85% $0.00 81. /Senators/s1 3,189 2,690 00:03:09 995 55.08% 44.62% $0.00 82. /Laws/Statutes/2013/Chapter784 3,160 1,646 00:00:28 83 12.05% 5.41% $0.00 83. /Laws/Statutes/2013/Chapter812 3,145 1,760 00:00:33 83 16.87% 4.83% $0.00 84. /laws/statutes/2011/627.736 3,133 2,683 00:03:33 2,447 73.31% 69.68% $0.00 85. /Laws/Statutes/2013/Chapter193/All 3,127 2,586 00:01:40 2,506 83.12% 79.37% $0.00 86. /Senators/s30 3,060 2,525 00:02:27 887 59.98% 38.33% $0.00 87. /Laws/Statutes/2013/Title30/index.cfm 3,045 2,123 00:00:29 28 28.57% 4.30% $0.00 88. /Laws/Statutes/2011/775.083 3,042 2,658 00:01:16 157 66.24% 28.21% $0.00 89. /Laws/Statutes/2012/Chapter723 3,010 1,112 00:00:49 939 19.91% 13.26% $0.00 90. /Laws/Statutes/2013/Chapter607 3,002 1,105 00:00:41 83 19.28% 7.36% $0.00 91. /laws/statutes/2012/718.111 2,863 2,327 00:03:58 2,059 67.61% 62.35% $0.00 92. /Senators/s7 2,820 2,271 00:02:49 942 64.23% 44.36% $0.00 93. /Session/Bills?SessionName=2014&Page Number=4&Chamber=Senate&LastAction =&Senator=&SearchQuery=&MemberCo mmittee= 2,780 1,482 00:00:54 65 26.15% 11.12% $0.00 94. /Laws/Statutes/2011 2,738 2,205 00:00:34 429 28.44% 10.96% $0.00 95. /Laws/Statutes/2013/Chapter408/Part_II 2,721 1,117 00:00:31 591 23.01% 13.49% $0.00 96. /Laws/Statutes/2013/Title11/index.cfm 2,717 1,853 00:00:26 23 21.74% 3.72% $0.00 97. /laws/statutes/2012/893.13 2,678 2,085 00:02:40 1,778 65.07% 57.24% $0.00 98. /Senators/s32 2,653 2,238 00:02:54 969 63.78% 47.95% $0.00 99. /Laws/Statutes/2013/Chapter320 2,648 1,375 00:00:45 69 26.09% 6.76% $0.00 /Laws/Statutes/2013/Title39/index.cfm 2,629 1,671 00:00:26 33 12.12% 3.96% $0.00 100. Rows 1 ­ 100 of 145168 © 2013 Google Go to this report The Florida Senate ­ http://www.flsenate.gov The Florida Senate ­ All Sep 1, 2013 ­ Nov 30, 2013 Search Terms All Visits 100.00% Explorer Site Usage Total Unique Searches 2,000 1,000 October 2013 Search Term November 2013 Total Unique Results Pageviews / Searches Search % Search Exits % Search Time after Search Search Depth Refinements 80,429 1.55 17.59% 31.09% 00:03:37 2.41 % of Total: 100.00% (80,429) Site Avg: 1.55 (0.00%) Site Avg: 17.59% (0.00%) Site Avg: 31.09% (0.00%) Site Avg: 00:03:37 (0.00%) Site Avg: 2.41 (0.00%) 1. 812.014 138 1.27 5.80% 35.43% 00:02:51 1.33 2. 893.13 133 1.25 5.26% 33.13% 00:03:25 1.71 3. 775.082 105 1.58 4.76% 27.71% 00:02:06 1.98 4. texting 96 1.55 11.46% 11.41% 00:04:26 2.77 5. 322.34 94 1.23 7.45% 31.03% 00:04:24 1.43 6. 784.03 88 1.20 4.55% 36.79% 00:02:54 1.32 7. battery 80 1.26 16.25% 27.72% 00:01:35 1.72 8. foreclosure 78 1.97 29.49% 13.64% 00:04:38 2.53 9. 316.193 77 1.29 6.49% 25.25% 00:05:16 2.21 10. 316 76 1.25 5.26% 36.84% 00:06:22 5.34 11. 810.02 66 1.15 1.52% 53.95% 00:03:01 1.55 12. raffle 66 1.45 7.58% 11.46% 00:04:01 2.24 13. forms 65 1.35 13.85% 55.68% 00:02:51 2.49 14. 318 64 1.39 6.25% 26.97% 00:04:33 4.98 15. 322.03 61 1.16 6.56% 29.58% 00:02:13 1.39 16. child support 61 1.75 57.38% 15.89% 00:03:54 1.36 17. stalking 61 1.43 4.92% 17.24% 00:02:45 2.46 18. 627.736 59 1.56 11.86% 17.39% 00:03:07 3.14 19. 119.071 57 1.46 7.02% 15.66% 00:01:27 2.11 20. stand your ground 57 1.77 10.53% 10.89% 00:06:08 3.63 21. education 55 2.09 20.00% 17.39% 00:06:27 3.47 22. theft 54 1.35 20.37% 35.62% 00:02:28 2.59 23. 61.13 53 1.19 11.32% 23.81% 00:03:04 1.49 24. 843.02 53 1.19 7.55% 34.92% 00:02:47 1.51 25. domestic violence 53 1.55 35.85% 28.05% 00:02:21 0.96 26. 720 51 1.18 3.92% 23.33% 00:03:17 2.98 27. child abuse 49 1.41 20.41% 24.64% 00:04:23 1.73 28. 790 47 1.26 2.13% 37.29% 00:04:19 4.43 29. fraud 47 1.53 25.53% 26.39% 00:04:07 2.85 30. 775.083 46 1.28 8.70% 45.76% 00:03:13 1.37 31. burglary 45 1.16 4.44% 40.38% 00:03:39 1.80 32. 718 44 1.48 13.64% 33.85% 00:05:24 4.23 33. alimony 44 1.59 34.09% 7.14% 00:06:26 3.59 34. raffles 43 1.74 25.58% 21.33% 00:03:44 1.84 35. criminal mischief 42 1.17 11.90% 22.45% 00:01:27 1.26 36. statutes 42 1.36 7.14% 19.30% 00:04:18 6.43 37. 316.305 40 1.20 12.50% 16.67% 00:01:43 1.95 38. 316.605 40 1.28 7.50% 33.33% 00:02:16 1.75 39. chapter 318 40 1.22 5.00% 30.61% 00:05:38 4.32 40. 119 39 1.15 20.51% 20.00% 00:02:54 3.03 41. 316.085 39 1.10 2.56% 37.21% 00:03:09 2.10 42. 784.021 39 1.31 7.69% 43.14% 00:01:42 1.62 43. 806.13 39 1.15 2.56% 33.33% 00:03:21 1.10 44. 893 39 1.36 2.56% 32.08% 00:05:00 3.56 45. 790.01 38 1.11 2.63% 38.10% 00:02:12 2.76 46. grand theft 38 1.18 10.53% 20.00% 00:01:40 1.42 47. insurance 38 1.37 21.05% 30.77% 00:04:20 3.34 48. 316.646 37 1.16 10.81% 51.16% 00:01:55 0.92 49. 718.111 37 1.46 13.51% 22.22% 00:02:23 1.84 50. baker act 37 1.92 40.54% 9.86% 00:02:44 1.76 51. eviction 37 1.46 27.03% 31.48% 00:02:40 3.32 52. 316.061 36 1.25 5.56% 40.00% 00:02:45 2.11 53. 316.1925 36 1.17 5.56% 40.48% 00:01:40 1.17 54. 812.015 36 1.42 5.56% 15.69% 00:03:40 1.67 55. 849.0935 36 1.11 5.56% 7.50% 00:01:14 1.25 56. 316.123 35 1.17 5.71% 26.83% 00:02:00 1.40 57. 316.1935 35 1.26 11.43% 31.82% 00:03:41 2.06 58. 320.07 35 1.09 0.00% 34.21% 00:04:13 1.71 59. budget 35 1.43 14.29% 18.00% 00:04:00 3.91 60. 784 34 1.21 5.88% 51.22% 00:04:37 2.56 61. marijuana 34 1.62 8.82% 27.27% 00:04:33 2.09 62. petit theft 34 1.15 17.65% 17.95% 00:03:16 1.65 63. salaries 34 1.29 2.94% 6.82% 00:04:45 3.09 64. 61.30 33 1.27 9.09% 26.19% 00:03:49 1.76 65. divorce 33 1.39 57.58% 17.39% 00:02:33 1.58 66. bill nelson 32 1.25 31.25% 22.50% 00:02:04 2.09 67. homestead 32 1.53 3.12% 40.82% 00:03:57 2.72 68. texting while driving 32 1.44 9.38% 13.04% 00:03:01 2.16 69. 718.116 31 1.26 16.13% 17.95% 00:01:51 1.23 70. assault 31 1.68 6.45% 30.77% 00:06:11 4.68 71. parking 31 1.77 12.90% 25.45% 00:02:38 1.61 72. statute of limitations 31 1.48 32.26% 19.57% 00:02:10 1.55 73. 316.066 30 1.37 20.00% 29.27% 00:04:46 1.80 74. 320.261 30 1.20 3.33% 30.56% 00:02:52 1.93 75. 893.147 30 1.17 0.00% 31.43% 00:02:47 1.07 76. probate 30 1.87 16.67% 19.64% 00:03:02 3.53 77. trespass 30 1.10 6.67% 27.27% 00:02:41 2.70 78. 316.130 29 1.21 13.79% 25.71% 00:02:53 1.72 79. 784.048 29 1.38 13.79% 42.50% 00:04:20 1.48 80. 812 29 1.21 0.00% 37.14% 00:03:34 2.86 81. robbery 29 1.34 10.34% 20.51% 00:03:14 2.14 82. 112.061 28 1.32 10.71% 16.22% 00:05:50 2.14 83. 812.13 28 1.21 7.14% 38.24% 00:04:11 1.57 84. 95.11 28 1.11 3.57% 35.48% 00:01:47 1.61 85. 316.121 27 1.19 0.00% 28.12% 00:02:14 3.26 86. 316.192 27 1.22 3.70% 36.36% 00:02:10 1.81 87. 322 27 1.41 7.41% 42.11% 00:04:05 3.33 88. 627.4137 27 1.11 3.70% 3.33% 00:01:40 1.37 89. 800.04 27 1.07 7.41% 31.03% 00:01:24 1.15 90. adoption 27 1.41 14.81% 21.05% 00:03:44 3.33 91. aggravated assault 27 1.19 18.52% 31.25% 00:02:18 1.52 92. living will 27 1.89 55.56% 7.84% 00:05:06 2.30 93. marco rubio 27 1.37 59.26% 2.70% 00:00:41 0.89 94. 1009.21 26 1.31 19.23% 5.88% 00:02:04 1.92 95. 316.074 26 1.31 7.69% 32.35% 00:01:35 1.27 96. 316.183 26 1.38 3.85% 44.44% 00:05:52 2.92 97. 320.02 26 1.35 3.85% 22.86% 00:02:00 1.81 98. 718.112 26 1.12 19.23% 17.24% 00:01:48 1.04 99. 768.28 26 1.35 23.08% 14.29% 00:01:33 1.23 100. 827.03 26 1.12 0.00% 27.59% 00:01:49 1.58 User Experience Task Force Response from Jennifer Fowler re: FloridaHasARightToKnow.com 12/3/2013 Questions for the Subject Matter Experts (Responses Provided by the Office of Fiscal Accountability and Regulatory Reform) When did you start your transparency site? • 2011. Who is the target audience? • The general public. Why did you start your transparency website and why is it important to your audience? • Governor Scott established Florida Has a Right to Know as an information source for the taxpayer. Where is the source of the data? • OFARR, various agencies, and DMS. Do you correlate the data you receive? • No. Do you enhance, enrich, clean or limit the data in any way? • No. Is the data real time, or is it refreshed? How often? • Data from the Existing Rules Analysis Dashboard is refreshed daily. • Data on proposed rule and regulations is refreshed weekly. • Data on payroll information is refreshed weekly. • Data on the state university system is refreshed twice annually. • Data from the State Board of Administration is refreshed quarterly. What would you do differently if you were to start today? • We have not contemplated potential changes to the website. What would you like to see in a consolidated system? • We have not contemplated potential changes to the website. Are there any limitations to your ability to achieve what you’d like to see (i.e. statutory changes)? • We have not contemplated potential changes to the website. Questions for the technical website managers (Responses provided by Department of Management Services) User Experience Task Force Page 1 11/8/13 User Experience Task Force What format is your data in? (EX: PDF, XML, etc.) • The site is built with straight HTML code. • Data is provided by EoG, SUS, and State Board of Administration in PDF and XLS formats. • The data provided to the State of Florida Employee Salaries web application @ http://dmssalaries.herokuapp.com/salaries is drawn from the PeopleFirst data warehouse. How often is this data updated? • EOG sends updates to Regulation and Rulemaking each Friday • State Pensions info is updated annually • The update schedule to State Payroll is communicated @ http://www.floridahasarighttoknow.com/search_state_payroll.html Is there an API for this data? • No, there is no application interface; with the exception of the integration package that pulls data from the PeopleFirst data warehouse, updates are sent via e-mail to the DMS HelpDesk @ AppsHelp@mydmsservices.com Please send a report on what people search for on your website. • This information is not available Have you looked into using an open data vendor to make this data more easily accessible and ability to manipulate? • An on-going discussion of moving the content to the DMS Content Management System has been proposed as a reasonable solution; The DMS Content Management system is driven by the Community edition of EZPublish and is used to support DMS.MyFlorida.com and http://www.floridagovernorsmansion.com/. Please send an analytical report (derived from a tool such as Google Analytics, WebLog, etc.) showing traffic for all pages on your site. • Attached are 2 reports from Google Analytics for period October 1 to present. User Experience Task Force Page 2 11/8/13 Go to this report http://www.floridahasarighttoknow.com ­ http://www.floridah… www.floridahasarighttoknow.com Oct 1, 2013 ­ Dec 3, 2013 Audience Overview All Visits 100.00% Overview Visits 4,000 2,000 Oct 15 Oct 29 Nov 12 Nov 26 66,431 people visited this site Returning Visitor Visits Unique Visitors Pageviews 126,207 66,431 275,663 New Visitor 39.5% Pages / Visit Avg. Visit Duration Bounce Rate 2.18 00:01:16 31.80% 60.5% % New Visits 39.45% Language Visits 1. en­us % Visits 124,261 2. en 98.46% 1,593 1.26% 3. en­gb 81 0.06% 4. en_us 50 0.04% 5. es­es 31 0.02% 6. zh­cn 30 0.02% 7. es 18 0.01% 8. c 15 0.01% 9. fr­fr 11 0.01% 10. fr 10 0.01% © 2013 Google Go to this report http://www.floridahasarighttoknow.com ­ http://www.floridah… www.floridahasarighttoknow.com Oct 1, 2013 ­ Dec 3, 2013 Visitors Flow All Visits 100.00% This report is based on 100K visits (80.0% of visits). Learn more Country / Territory United States 124K Starting pages 125K visits, 61.8K drop­offs 1st Interaction 63.1K visits, 51.3K drop­offs / 63.4K 2nd Interaction 11.8K visits, 5.71K drop­offs /search_sta...yroll.html 56.6K ⇩ / 5.83K /search_sta...yroll.html 4.71K /search_sta...yroll.html 4.48K /search_sta...sions.html 592 /search_sta...sions.html 804 /search_sta...sions.html 3.16K /search_sta...yroll.html 58.8K ⇩ / 1.55K Canada 64 (not set) 43 /index.html 1.62K United Kingdom 30 /search_sta...sions.html 472 India 27 /search_sta..._info.html 326 ... 297 (+17 more pages) 387 /index.html 379 /regulation...making.php 150 /regulation...making.php 1K /index.html 490 (+9 more pages) 366 © 2013 Google 3rd Interaction 6.12K visits, 4.1K drop­offs (+10 more pages) 195 / 426 /index.html 144 /regulation...making.php 134 (+8 more pages) 117 User Experience Task Force Response from Dorothy Gilbert, Auditor General’s Office 12/2/2013 Questions for the Subject Matter Experts Regarding your current website: • When did you start your transparency website? Our Web site was first brought on-line around 1996. • Who is the target audience? Our Web site was initiated to provide the public with an alternative manner in which to receive our audit reports (alternative to e-mail or hard copy). • Why did you start your transparency website and why is it important to your audience? See answer above. • Where is the source of the data? Our Web site contains our published audit reports and the reports issued to local entities by local CPAs within Florida (“e-Filed” with our Office). • Do you correlate the data you receive? These are audit reports, not data. • Do you enhance, enrich, clean or limit the data in any way? See answer above. • Is the data real time, or is it refreshed? How often? No. No. See above. Regarding the future: • What would you do differently if you were to start today? Our Web site meets our needs. It provides access to audit reports. It does not provide data. • What would you like to see in a consolidated system? I do not think this would apply to our content. • Are there any limitations to your ability to achieve what you’d like to see (ie. statutory changes,etc)? See answer above. Questions for the technical website managers • What format is your data in? (EX: PDF, XML, etc.) User Experience Task Force Page 1 11/8/13 User Experience Task Force Our Web site does not provide data. It is used to publish written materials. The audit reports are published in PDF format. • How often is this data updated? We add new publications as needed. • Is there an API for this data? No. Our Web site does not provide data. • Please send a report on what people search for on your website. Our Web site does not provide data, nor a mechanism to search it. • Have you looked into using an open data vendor to make this data more easily accessible and ability to manipulate? Our Web site does not provide data. • Please send an analytical report (derived from a tool such as Google Analytics, WebLog, etc.) showing traffic for all pages on your site. We do not have such a report. User Experience Task Force Page 2 11/8/13 The current CFO’s Transparency website was consolidated, rebranded, and rolled out in September 2011. To better answer your questions regarding the current website, I am respond in the order that each of the main components were implemented: Local Budgets • • • • • • • When did you start your transparency website? Implemented in 2007, originally named Local Dollar and Cents Who is the target audience? public Why did you start your transparency website and why is it important to your audience? The Department was already collecting the information and were receiving a high volume of public records requests. It provides revenue and expenditure annual amounts for over 1600 local government entities. Historical information goes back to 1993. Where is the source of the data? The local governments are required to submit the data annually. The Department collects this information in their Local Government Reporting System (LOGER) Our Department audits the information against their audited financial statements, where applicable. Do you correlate the data you receive? Our Department audits the information against their audited financial statements, where applicable. Do you enhance, enrich, clean or limit the data in any way? Yes, if there are errors in the data we work with the Local Government to correct the information Is the data real time, or is it refreshed? How often? Data is provided annually based on the Local Government’s fiscal year end and is static: Close on March 31, deadline is December 31st Close on June 30, deadline is March 31st Close on Sept 30, deadline is June 30 Close on Dec 31, deadline is Sept 30 Vendor Payments • • • • • • • When did you start your transparency website? Implemented in March 2009, originally named Sunshine Spending Who is the target audience? public Why did you start your transparency website and why is it important to your audience? CFO Sink, like many other states, wanted to publish the state’s checkbook. The site lists the total amount of payments paid to a vendor by each State Agency, with drill down to the specific payment amounts. Historical information goes back to 2005 Where is the source of the data? The State’s accounting system, FLAIR. Do you correlate the data you receive? No. Do you enhance, enrich, clean or limit the data in any way? We selected the fields from the payment detail record that would be most meaningful to the public (i.e., payment date, statewide document number, agency document number, agency POC, and amount). We also exclude payments to confidential payees (i.e., public assistance recipients, attorneys, law enforcement etc.) Is the data real time, or is it refreshed? How often? Data is refreshed nightly. 1 State Budget/State Cash Balances/State Spending • • • • • • • When did you start your transparency website? Implemented in May 2009, originally named Florida Financials Who is the target audience? public Why did you start your transparency website and why is it important to your audience? CFO Sink, like many other states, wanted to publish the state’s financial information. The site lists the current year’s budget amounts, the expenditure of these funds, and remaining unspent balances. It also displays the State’s cash balances for General Revenue, Trust Funds, and Budget Stabilization Bund and associated graphs/charts. Where is the source of the data? The State’s accounting system, FLAIR. Do you correlate the data you receive? No. Do you enhance, enrich, clean or limit the data in any way? We roll-up the amounts into “buckets” that would be meaningful to the public (i.e., appropriation categories, by agency). Want the information to be presented in a simple and easy to follow manner. Is the data real time, or is it refreshed? How often? Data is refreshed nightly. “Where State Dollars Go: Your Money Matters” • • • • • • • When did you start your transparency website? Implemented in September 2011. Who is the target audience? public Why did you start your transparency website and why is it important to your audience? CFO Atwater wanted to publish a tool that explained how a citizen’s tax dollars are collected and consumed by the State. You can input your family’s annual gross income and the application will display the amount of state taxes collected and how they are spent by the State. Where is the source of the data? Calculation tables are built annually with assistance from the Office of Economic and Development Research (EDR) Do you correlate the data you receive? Yes, we are using information provided by EDR to perform the calculations. Do you enhance, enrich, clean or limit the data in any way? No. Is the data real time, or is it refreshed? How often? It is a real time calculation based on the user’s input. FACTS • • • When did you start your transparency website? Implemented in June 2012 Who is the target audience? Public, State Agencies, and the Legislature Why did you start your transparency website and why is it important to your audience? There were multiple locations for the reporting of contracts (FLAIR, Senate’s contracting database, and DFS Sole Source website) and the information was not complete. There was no way to know how many agreements have been executed by the State. CFO Atwater was interested in the consolidation and improving the integrity of the 2 • • • • information. It has been developed so that Agencies only have to report their contract information in one location and the contract information is useful for both the State Agencies, Legislature, and public. Where is the source of the data? Agencies input directly into FACTS. If the Agency has a core business system that records contract information, then they are loading it via FTP to FACTS. Do you correlate the data you receive? Yes, we validate key data elements with FLAIR (i.e., Vendor and Budget Information). The auditors also validate data with the actual executed contract documents as part of their audit. Do you enhance, enrich, clean or limit the data in any way? Yes, we are providing some standard reports, charts, and graphs. Agencies can also flag a contract as confidential if it is exempt from the public records laws. This will prevent the information from being displayed on the transparency website. Is the data real time, or is it refreshed? How often? Agencies are required to record their agreements and any contract amendments within 30 days of their execution. Note: The remaining components are primarily links, static reports, and reference material Regarding the future: • What would you do differently if you were to start today? We are currently working on the following enhancements: - Providing the type of payment (i.e., object code data) for vendor payments - Improving the search capabilities for vendor payments - Revamp the presentation of the State’s financial information so that it is simplier to follow. Today it is in a spreadsheet format. We like how other state’s are presenting the information based on the main functions of government (i.e., transportation, education, health and human , general government) We review public feedback and publications from the Transparency groups on an annual basis to see if there are enhancements we can make to meet their needs. We will always be limited by the data that is available for reporting. • What would you like to see in a consolidated system? The State’s financial information presented in simple terms with the ability to drill into the details. If a State Agency has “program” specific information related to one of the “break-downs” of information, then provide links to their site. Need a more robust glossary of financial terms that is used by all state agencies. • Are there any limitations to your ability to achieve what you’d like to see (ie. statutory changes,etc)? There will always be a limitation in the level of detail that is available to be reported. For example, reporters are always interested in breaking the state’s expenditures down into geographical regions. I am not aware of a single state or system that can provide automatically generate this information. State Agencies would have a significant increase in their costs to record their payments to such a granular level. As more data becomes available through new systems and system enhancements, we will always look to see if it can be posted on the web for public consumption. If you have any additional questions, you can contact me at Christina.smith@myfloridacfo.com. Thank you, Christina Smith Director, Division of Accounting and Auditing Department of Financial Services 3 Traffic Trend by Day Date Range: 11/5/2013 to 12/4/2013 Date 11/5/2013 11/6/2013 11/7/2013 11/8/2013 11/9/2013 11/10/2013 11/11/2013 11/12/2013 11/13/2013 11/14/2013 11/15/2013 11/16/2013 11/17/2013 11/18/2013 Page Views Visits Hits Bandwidth 204,082 25,017 1,668,722 15,474.2 MB 10.10% 4.79% 8.53% 5.22% 130,190 25,956 1,189,682 14,741.7 MB 6.44% 4.97% 6.08% 4.97% 180,196 30,496 1,474,765 17,542.7 MB 8.92% 5.84% 7.53% 5.91% 91,084 21,152 749,599 11,804.8 MB 4.51% 4.05% 3.83% 3.98% 30,534 7,928 219,007 3,772.3 MB 1.51% 1.52% 1.12% 1.27% 28,149 8,178 222,406 3,802.3 MB 1.39% 1.57% 1.14% 1.28% 79,948 19,784 715,801 10,392.8 MB 3.96% 3.79% 3.66% 3.50% 86,720 24,771 896,066 13,704.7 MB 4.29% 4.74% 4.58% 4.62% 90,661 24,369 886,956 13,326.8 MB 4.49% 4.67% 4.53% 4.49% 76,799 23,252 837,754 12,909.4 MB 3.80% 4.45% 4.28% 4.35% 64,944 20,766 704,637 10,701.4 MB 3.21% 3.98% 3.60% 3.61% 20,784 8,293 223,406 4,111.9 MB 1.03% 1.59% 1.14% 1.39% 19,754 8,021 225,210 4,212.3 MB 0.98% 1.54% 1.15% 1.42% 85,328 24,759 916,600 15,214.3 MB Date 11/19/2013 11/20/2013 11/21/2013 11/22/2013 11/23/2013 11/24/2013 11/25/2013 11/26/2013 11/27/2013 11/28/2013 11/29/2013 11/30/2013 12/1/2013 12/2/2013 12/3/2013 12/4/2013 Total Page Views Visits Hits Bandwidth 4.22% 4.74% 4.68% 5.13% 81,589 24,896 905,250 15,749.9 MB 4.04% 4.77% 4.62% 5.31% 78,305 24,076 863,066 14,416.8 MB 3.87% 4.61% 4.41% 4.86% 74,413 22,669 821,386 13,246.7 MB 3.68% 4.34% 4.20% 4.47% 65,541 20,279 702,348 11,009.6 MB 3.24% 3.88% 3.59% 3.71% 64,597 7,604 261,014 4,770.9 MB 3.20% 1.46% 1.33% 1.61% 18,740 7,551 211,148 4,098.7 MB 0.93% 1.45% 1.08% 1.38% 73,076 22,621 829,088 12,938.1 MB 3.62% 4.33% 4.24% 4.36% 69,205 21,457 763,416 11,776.8 MB 3.42% 4.11% 3.90% 3.97% 58,465 16,530 557,947 8,909.8 MB 2.89% 3.17% 2.85% 3.00% 12,868 6,057 134,482 3,161.7 MB 0.64% 1.16% 0.69% 1.07% 22,342 8,444 249,241 4,526.3 MB 1.11% 1.62% 1.27% 1.53% 17,758 7,039 189,068 3,519.8 MB 0.88% 1.35% 0.97% 1.19% 19,884 7,181 207,766 4,253.7 MB 0.98% 1.37% 1.06% 1.43% 78,541 23,796 900,431 14,832.0 MB 3.89% 4.56% 4.60% 5.00% 80,873 23,939 882,744 14,664.7 MB 4.00% 4.58% 4.51% 4.94% 15,481 5,377 165,305 3,057.8 MB 0.77% 1.03% 0.84% 1.03% 2,020,851 522,258 19,574,311 SmarterStats Enterprise Edition 8.0.4821 © 2013 SmarterTools Inc. Wed, 04 Dec 2013 11:10:02 AM GMT-05:00 296,645.1 MB Florida Department of Agriculture and Consumer Services Questions for the Subject Matter Experts Regarding your current website: • When did you start your transparency website? Development - June 1, 2013, Production - July 1, 2013 • Who is the target audience? All Floridians • Why did you start your transparency website and why is it important to your audience? Our Commissioner believes it is important for Floridians to know how the state government is spending public dollars and the value they receive in return. • Where is the source of the data? FDACS Purchasing, Contracts, and Document Management Systems, as well as nightly FLAIR downloads. • Do you correlate the data you receive? Yes, if ‘correlate’ refers to Account Code Correlation. • Do you enhance, enrich, clean or limit the data in any way? The documents are reviewed for redaction and redacted if required under Florida Statutes Chapter 119. • Is the data real time, or is it refreshed? How often? The data is real time with the exception of payment data from nightly FLAIR downloads. Regarding the future: • What would you do differently if you were to start today? Provide an automated redaction workflow within our systems. • What would you like to see in a consolidated system? Not applicable to FDACS due to exemption provided within Florida Statutes 215.985. • Are there any limitations to your ability to achieve what you’d like to see (ie. statutory changes,etc)? Time and resources. Questions for the technical website managers • What format is your data in? (EX: PDF, XML, etc.) At rest, the data resides in Oracle tables and single page .tifs. Within the website application, the data resides in C# objects, XML and .pdfs. • How often is this data updated? The data is real time with the exception of payment data from nightly FLAIR downloads. • Is there an API for this data? We do not have a publicly available API. • Please send a report on what people search for on your website. That information is not currently logged as analytics is limited to page views, etc. • Have you looked into using an open data vendor to make this data more easily accessible and ability to manipulate? No • Please send an analytical report (derived from a tool such as Google Analytics, WebLog, etc.) showing traffic for all pages on your site. Please see attached Analytics_Contract report. Go to this report FreshFromFlorida.com ­ http://www.freshfromflorida.com All Web Site Data Jun 1, 2013 ­ Nov 30, 2013 Pages All Visits 100.00% Explorer Pageviews 400 200 July 2013 August 2013 September 2013 October 2013 November 2013 This data was filtered using an advanced filter. Page Unique Pageviews Pageviews 4,972 Avg. Time on Entrances Bounce Rate Page 3,231 00:01:02 Page Value % Exit 1,099 77.25% 29.53% $0.00 % of Total: 0.12% (4,263,255) % of Total: 0.11% (2,978,435) Site Avg: 00:01:21 (­23.30%) % of Total: 0.09% (1,208,435) Site Avg: 45.66% (69.21%) Site Avg: 28.35% (4.16%) % of Total: 0.00% ($0.00) 1. /contracts/ 2,734 1,801 00:00:49 88 56.82% 15.69% $0.00 2. app2.freshfromflorida.com/contracts/ 1,243 991 00:02:04 934 82.76% 73.61% $0.00 3. /transparency/ContractsSearch.aspx 494 50 00:00:54 43 11.63% 3.44% $0.00 4. app2.freshfromflorida.com/contracts/support/Conta ctUs.aspx 42 30 00:02:16 9 66.67% 35.71% $0.00 5. /contracts/support/ContactUs.aspx 30 24 00:02:30 1 100.00% 16.67% $0.00 6. /contracts/support/generalerror.aspx?aspxerrorpat h=/contracts/ContractsSearch.aspx 29 17 00:00:31 6 66.67% 20.69% $0.00 7. /transparency/support/generalerror.aspx?aspxerror path=/transparency/ContractsSearch.aspx 19 9 00:00:37 6 50.00% 21.05% $0.00 8. /contracts/ContractDetails.aspx?ContractPK=4552 5&DocType=CONTRACT 16 14 00:02:04 4 100.00% 56.25% $0.00 9. www.freshfromflorida.com/Contracts 16 13 00:00:44 1 0.00% 12.50% $0.00 10. /transparency/ContractsSearch.aspx?ContractPK= 66916&DocType=CONTRACT 10 1 00:00:33 0 0.00% 10.00% $0.00 11. /Contracts/ 9 2 00:00:21 0 0.00% 11.11% $0.00 12. /contracts/ContractDetails.aspx?ContractPK=6074 3&DocType=CONTRACT 9 9 00:10:39 2 100.00% 66.67% $0.00 13. /transparency/contractssearch.aspx 9 2 00:00:28 0 0.00% 22.22% $0.00 14. /transparency/ContractsSearch.aspx?ContractPK= 49282&DocType=CONTRACT 7 1 00:00:31 0 0.00% 14.29% $0.00 15. app2.freshfromflorida.com/Contracts 7 1 00:00:09 0 0.00% 14.29% $0.00 16. app2.freshfromflorida.com/contracts/ContractDetail s.aspx?ContractPK=4921912&DocType=PO 6 1 00:00:59 0 0.00% 0.00% $0.00 17. /contracts/ContractDetails.aspx?ContractPK=3060 5&DocType=CONTRACT 5 5 00:02:24 0 0.00% 40.00% $0.00 18. /contracts/ContractDetails.aspx?ContractPK=3847 2&DocType=CONTRACT 5 5 00:00:45 0 0.00% 0.00% $0.00 19. /contracts/ContractDetails.aspx?ContractPK=6055 7&DocType=CONTRACT 5 4 00:03:24 0 0.00% 0.00% $0.00 20. /contracts/ContractDetails.aspx?ContractPK=6433 4&DocType=CONTRACT 5 5 00:11:18 0 0.00% 60.00% $0.00 21. /contracts/support/generalerror.aspx?aspxerrorpat h=/contracts/ContractDetails.aspx 5 5 00:07:15 0 0.00% 60.00% $0.00 22. /transparency/contractsSearch.aspx 5 3 00:05:57 0 0.00% 0.00% $0.00 23. www.freshfromflorida.com/Contracts/ 5 4 00:01:10 0 0.00% 20.00% $0.00 24. /contracts/ContractDetails.aspx?ContractPK=4288 0&DocType=CONTRACT 4 4 00:00:31 0 0.00% 0.00% $0.00 25. /contracts/ContractDetails.aspx?ContractPK=6454 6&DocType=CONTRACT 4 4 00:00:40 0 0.00% 0.00% $0.00 26. /Contracts 3 3 00:00:42 0 0.00% 33.33% $0.00 27. /contracts/ContractDetails.aspx?ContractPK=3081 6&DocType=CONTRACT 3 3 00:01:01 0 0.00% 0.00% $0.00 28. /contracts/ContractDetails.aspx?ContractPK=3094 8&DocType=CONTRACT 3 3 00:00:31 0 0.00% 33.33% $0.00 29. /contracts/ContractDetails.aspx?ContractPK=3477 3&DocType=CONTRACT 3 3 00:07:46 0 0.00% 33.33% $0.00 30. /contracts/ContractDetails.aspx?ContractPK=3629 9&DocType=CONTRACT 3 3 00:00:32 0 0.00% 0.00% $0.00 31. /contracts/ContractDetails.aspx?ContractPK=3638 8&DocType=CONTRACT 3 3 00:00:31 0 0.00% 0.00% $0.00 32. /contracts/ContractDetails.aspx?ContractPK=3702 5&DocType=CONTRACT 3 3 00:00:11 0 0.00% 33.33% $0.00 33. /contracts/ContractDetails.aspx?ContractPK=3951 1&DocType=CONTRACT 3 3 00:00:22 0 0.00% 0.00% $0.00 34. /contracts/ContractDetails.aspx?ContractPK=3956 8&DocType=CONTRACT 3 3 00:00:15 0 0.00% 0.00% $0.00 35. /contracts/ContractDetails.aspx?ContractPK=3975 5&DocType=CONTRACT 3 3 00:00:27 0 0.00% 0.00% $0.00 36. /contracts/ContractDetails.aspx?ContractPK=4172 0&DocType=CONTRACT 3 3 00:00:38 0 0.00% 0.00% $0.00 37. /contracts/ContractDetails.aspx?ContractPK=5208 9&DocType=CONTRACT 3 3 00:00:25 0 0.00% 0.00% $0.00 38. /contracts/ContractDetails.aspx?ContractPK=6703 3&DocType=CONTRACT 3 2 00:01:09 0 0.00% 0.00% $0.00 39. 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s.aspx?ContractPK=9174834&DocType=PO 1 1 00:00:26 0 0.00% 0.00% $0.00 203. app2.freshfromflorida.com/contracts/ContractDetail s.aspx?ContractPK=937881&DocType=PO 1 1 00:00:00 0 0.00% 100.00% $0.00 204. app2.freshfromflorida.com/contracts/support/gener alerror.aspx?aspxerrorpath=/contracts/ContractsS earch.aspx 1 1 00:00:45 1 0.00% 0.00% $0.00 205. www.freshfromflorida.com/content/search?Search Text=http://app2.freshfromflorida.com/contracts/su pport/ContactUs.aspx 1 1 00:00:18 0 0.00% 0.00% $0.00 Rows 1 ­ 205 of 205 © 2013 Google Transparency Florida – During the 2009 Legislative Session, Senator JD Alexander asked the Senate Appropriations Committee to propose a transparency site that would provide Senate members and the general public greater access to appropriations and expenditure data. Systems Design and Development (SDD) was asked to develop a prototype system fulfilling Senator Alexander’s request. SDD had been developing a prototype executive management system that was designed to provide budget analysts with information pertaining to the way funds were appropriated and spent within the State of Florida. This system was presented to the Florida Senate and, with some minor changes recommended by the Senate President’s Office Transparency Florida was launched in January of 2010. Transparency Florida currently has six years of appropriation and expenditure data. Transparency Florida contains data from five major sources. Appropriations data, including the operating budget (ledger), General Appropriations Act, vetoes, supplemental appropriations, etc. are obtained from LAS/PBS; expenditure data is obtained from FLAIR; personnel data is obtained from the People First System (DMS); Legislative personnel data is obtained from the Legislative personnel system; and budget amendment data is obtained from the Budget Amendment Processing System. Appropriations and expenditure data in Transparency Florida is updated nightly to reflect the most accurate account of current appropriations and expenditures. Personnel data from People First is updated weekly while personnel data from the Florida Legislature is updated monthly. SDD runs daily audits on all data loaded into the system to ensure the integrity of the application is maintained. Data is limited only when items are flagged as confidential by the Department of Financial Services (example: all recipients of State assistance have had their names removed and are indicated as “confidential”). At the request of the Florida Senate, personnel data was rolled up to the position title and specific positions were not displayed. The application connects appropriations, budget amendments, expenditure, and personnel data to show a complete history of how a specific appropriation was budgeted and spent. During the Legislative Session of 2009, the Florida Legislature passed the Transparency Florida Act (F.S. 215.985) based on the design provided by SDD. Over the last four years, SDD has worked to enhance the system providing additional reporting options and easier navigation. Any consolidated system must take into account what each site is intended to show the user community. Transparency Florida was designed to allow users to tract expenditures to the year in which they were appropriated. This allows the user to see exactly what was spent for each line item in the bill, if funds were transferred, vendors who were disbursed funds from the line item and the year in which the expenditures were made. Accounting and budgeting in the State of Florida is a complex process. Any desire to make sites easier for the general public to understand will necessarily limit the amount of detail provided by the system. Limiting detail in the system will either limit the usability of the system or make the users of the system wonder what is being hidden from the public. Transparency Florida data is stored in an Oracle 11 database with the front end written in Microsoft .Net 3.5. The application does not have a public API, and we have not examined the possibility of using an open data vendor to make the data more easily accessible. The complex nature of the budgeting process along with expenditures would create issues with the reliability of data produced by individuals not familiar with both Florida budgeting and accounting. At times incorrect information can cause more problems than no information at all. Below is a summary of activity on the web site since December 1, 2012. Summary Hits Total Hits 4,030,988 Visitor Hits 1,242,081 Spider Hits 2,788,907 Average Hits per Day 11,135 Average Hits per Visitor 7.83 Cached Requests 190,862 Failed Requests 1,461,590 Page Views Total Page Views 387,509 Average Page Views per Day 1,070 Average Page Views per Visitor 2.44 Visitors Total Visitors 158,716 Average Visitors per Day 438 Total Unique IPs 54,632 Bandwidth Total Bandwidth 0B Visitor Bandwidth 0B Spider Bandwidth 0B Average Bandwidth per Day 0B Average Bandwidth per Hit 0B Average Bandwidth per Visitor 0B Most Popular Pages Page Hits Incomplete Requests Visitors Bandwidth (KB) 1 http://www.transparencyflorida.gov/ 105,165 0 57,273 0 2 http://www.transparencyflorida.gov/ DisbByVendor.aspx 44,817 0 28,478 0 3 http://www.transparencyflorida.gov/ LinkInfo.aspx 13,388 0 12,755 0 4 http://www.transparencyflorida.gov/ SiteInfo.aspx 13,058 0 12,492 0 5 http://www.transparencyflorida.gov/ OperatingBudget.aspx 15,068 0 3,707 0 6 http://www.transparencyflorida.gov/ Reports.aspx 8,336 0 3,358 0 7 http://www.transparencyflorida.gov/ DisbByVendorPmt.aspx 5,858 0 3,320 0 8 http://www.transparencyflorida.gov/ Agency.aspx 12,035 0 3,095 0 9 http://www.transparencyflorida.gov/ Home.aspx 4,191 0 2,780 0 10 http://www.transparencyflorida.gov/ AgencyDetailLevel.aspx 8,581 0 2,432 0 11 http://www.transparencyflorida.gov/ arreports/publicreport.aspx 13,267 0 2,293 0 12 http://www.transparencyflorida.gov/ disbbyvendorpmt.aspx 7,492 0 1,987 0 13 http://www.transparencyflorida.gov/ Positions.aspx 4,958 0 1,900 0 14 http://www.transparencyflorida.gov/ FTE.aspx 6,829 0 1,787 0 15 http://www.transparencyflorida.gov/ TrustFundsDetailReport.aspx 5,786 0 1,590 0 16 http://www.transparencyflorida.gov/ DisbBySummObj.aspx 3,789 0 1,550 0 17 http://www.transparencyflorida.gov/ BillView.aspx 4,866 0 1,543 0 18 http://www.transparencyflorida.gov/ BudgetIssues_QI.aspx 2,619 0 1,517 0 19 http://www.transparencyflorida.gov/ OtherTrans.aspx 3,849 0 1,500 0 20 http://www.transparencyflorida.gov/ OBReportPA.aspx 2,016 0 1,402 0 21 http://www.transparencyflorida.gov/ DisbByDtlObj.aspx 3,513 0 1,305 0 22 http://www.transparencyflorida.gov/ reports.aspx 1,796 0 1,193 0 23 http://www.transparencyflorida.gov/ SearchVendors.aspx 4,557 0 1,112 0 24 http://www.transparencyflorida.gov/ AllotmentBalancesDetail.aspx 1,556 0 960 0 25 http://www.transparencyflorida.gov/ othertrans.aspx 1,623 0 905 0 26 http://www.transparencyflorida.gov/ BudgetAmendments.aspx 1,332 0 825 0 27 http://www.transparencyflorida.gov/ SearchBudgetIssues.aspx 1,506 0 806 0 28 http://www.transparencyflorida.gov/ disbbyvendor.aspx 2,474 0 684 0 29 http://www.transparencyflorida.gov/ AllotmentBalances.aspx 1,433 0 674 0 30 http://www.transparencyflorida.gov/ billview.aspx 1,119 0 649 0 31 http://www.transparencyflorida.gov/ DisbByFcoFlag.aspx 1,043 0 634 0 32 http://www.transparencyflorida.gov/ BudgetIssues.aspx 1,112 0 624 0 33 http://www.transparencyflorida.gov/ SearchVendors_Agy.aspx 1,595 0 617 0 34 http://www.transparencyflorida.gov/ SearchObjects.aspx 1,106 0 557 0 35 http://www.transparencyflorida.gov/ TrustFundsReport.aspx 1,181 0 448 0 36 http://www.transparencyflorida.gov/ OBReportET.aspx 610 0 413 0 37 http://www.transparencyflorida.gov/ InvalidRequest.htm 789 0 391 0 38 http://www.transparencyflorida.gov/ agency.aspx 541 0 380 0 39 http://www.transparencyflorida.gov/ FCODetail.aspx 2,098 0 350 0 40 http://www.transparencyflorida.gov/ AppropComparisonReport.aspx 1,221 0 348 0 41 http://www.transparencyflorida.gov/ SearchVendorsLI.aspx 990 0 279 0 42 http://www.transparencyflorida.gov/ positions.aspx 403 0 276 0 43 http://www.transparencyflorida.gov/ OBReportFS.aspx 390 0 276 0 44 http://www.transparencyflorida.gov/ budgetamendments.aspx 373 0 272 0 45 http://www.transparencyflorida.gov/ ApprDisbComparisonReport.aspx 720 0 269 0 46 http://www.transparencyflorida.gov/ budgetissues_qi.aspx 372 0 269 0 47 http://www.transparencyflorida.gov/ PositionsGAA.aspx 336 0 266 0 48 http://www.transparencyflorida.gov/ SalaryRate.aspx 433 0 249 0 49 http://www.transparencyflorida.gov/ searchbudgetissues.aspx 341 0 248 0 50 http://www.transparencyflorida.gov/ searchvendors.aspx 360 0 247 0 Subtotal 322,891 0 N/A 0 Total 333,114 0 N/A 0 Florida Fiscal Portal – In 2008 the Governor’s Office of Policy and Budget (OPB) asked Systems Design and Development (SDD) to create a public website where budget related documents could be published and maintained as an historical depository. The website contains copies of the following: • • • • • • • • • Legislative Budget Instructions, Exhibit and Schedule templates, and forms Agency Legislative Budget Requests Capital Improvements and Project Plans Long Range Program Plans Governor’s Recommendations House Appropriations Bill Senate Appropriations Bill General Appropriations Act Other Budget related and statutorily required documents. Prior to the creation of the website, these documents were spread between various websites, or where only in hard copy and often hard to locate. Throughout the budget process as documents are released they are added to the website and made available to anyone with a connection to the world wide web. Documents are published to the website via a process that is part of LAS/PBS. The House, Senate, and OPB have the ability to create exercises, assign agencies to an exercise and define what specific documents are required to be included in the exercise. Once created, the agencies can then sign into LAS/PBS and upload and publish their documents. Documents are replicated from LAS/PBS to the web portal at the time they are released by the agency. The portal currently has documents from Fiscal Year 2000-01 through 2013-14. Documents are organized by Fiscal Year, Exercise and Agency. SDD is currently working on design changes that will organize the documents in ways that allow users more than one way to arrange the data. There are also plans to add a search function that will allow users to search all documents on the website for a specific word or phrase. Documents on the portal are available in PDF, XLS, or DOC formats. Florida Fiscal Portal data is stored in an Oracle 11 database with the front end written in Microsoft .Net 3.5. The application does not have a public API, and we have not examined the possibility of using an open data vendor to make the data more easily accessible. Summary 12-1-2102 – 11-30-2013 Hits Total Hits 1,444,774 Visitor Hits 1,172,657 Spider Hits 272,117 Average Hits per Day 3,991 Average Hits per Visitor 11.11 Cached Requests 144,145 Failed Requests 96,195 Page Views Total Page Views 508,417 Average Page Views per Day 1,404 Average Page Views per Visitor 4.82 Visitors Total Visitors 105,531 Average Visitors per Day 291 Total Unique IPs 50,860 Bandwidth Total Bandwidth 0B Visitor Bandwidth 0B Spider Bandwidth 0B Average Bandwidth per Day 0B Average Bandwidth per Hit 0B Average Bandwidth per Visitor 0B Most Popular Pages 12-1-2012 – 11-30-2013 Page Hits Incomplete Requests Visitors Bandwidth (KB) 1 http://floridafiscalportal.state.fl.us/ PDFDoc.aspx 120,881 0 51,345 0 2 http://floridafiscalportal.state.fl.us/ 48,855 0 40,138 0 3 http://floridafiscalportal.state.fl.us/ Documents.aspx 79,653 0 31,510 0 4 http://floridafiscalportal.state.fl.us/ Publications.aspx 176,143 0 29,497 0 5 http://floridafiscalportal.state.fl.us/ Agencies.aspx 56,557 0 24,115 0 6 http://floridafiscalportal.state.fl.us/ Home.aspx 5,251 0 4,204 0 7 http://floridafiscalportal.state.fl.us/ publications.aspx 3,637 0 3,546 0 8 http://floridafiscalportal.state.fl.us/ pdfdoc.aspx 2,125 0 2,065 0 9 http://floridafiscalportal.state.fl.us/ agencies.aspx 1,886 0 1,102 0 10 http://floridafiscalportal.state.fl.us/ documents.aspx 1,407 0 636 0 11 http://floridafiscalportal.state.fl.us/ exercises.aspx 256 0 204 0 12 http://floridafiscalportal.state.fl.us/PDF/ 729 0 185 0 13 http://floridafiscalportal.state.fl.us/ register/ 139 0 82 0 14 http://floridafiscalportal.state.fl.us/ manager/html/ 47 0 47 0 15 http://floridafiscalportal.state.fl.us/ phppath/php/ 38 0 38 0 16 http://floridafiscalportal.state.fl.us/ user/register/ 37 0 37 0 17 http://floridafiscalportal.state.fl.us/ cgi-bin/php/ 43 0 35 0 18 http://floridafiscalportal.state.fl.us/ HNAP1/ 32 0 32 0 19 http://floridafiscalportal.state.fl.us/ manager/status/ 32 0 32 0 20 http://floridafiscalportal.state.fl.us/ wordpress/wp-admin/ 30 0 29 0 21 http://floridafiscalportal.state.fl.us/ wp-admin/ 30 0 29 0 22 http://floridafiscalportal.state.fl.us/ member/register/ 29 0 28 0 23 http://floridafiscalportal.state.fl.us/ blog/wp-admin/ 28 0 28 0 24 http://floridafiscalportal.state.fl.us/ Exercises.aspx 26 0 26 0 25 http://floridafiscalportal.state.fl.us/ signup/ 108 0 26 0 26 http://floridafiscalportal.state.fl.us/ PDFDoc.aspx/trackback/ 24 0 24 0 27 http://floridafiscalportal.state.fl.us/ cgi-bin/php5/ 35 0 24 0 28 http://floridafiscalportal.state.fl.us/ cgi-bin/php4/ 32 0 23 0 29 http://floridafiscalportal.state.fl.us/ home.aspx 30 0 23 0 30 http://floridafiscalportal.state.fl.us/ wp/wp-admin/ 23 0 22 0 31 http://floridafiscalportal.state.fl.us/ admin/ 26 0 22 0 32 http://floridafiscalportal.state.fl.us/ blogs/load/recent/ 21 0 21 0 33 http://floridafiscalportal.state.fl.us/ forum/member/register/ 20 0 20 0 34 http://floridafiscalportal.state.fl.us/ cgi-bin/php-cgi/ 28 0 20 0 35 http://floridafiscalportal.state.fl.us/ administrator/ 15 0 14 0 36 http://floridafiscalportal.state.fl.us/ phpmyadmin/ 10 0 10 0 37 http://floridafiscalportal.state.fl.us/ phpMyAdmin/ 10 0 10 0 38 http://floridafiscalportal.state.fl.us/ webadmin/ 11 0 10 0 39 http://floridafiscalportal.state.fl.us/ mysqladmin/ 10 0 10 0 40 http://floridafiscalportal.state.fl.us/ PDFDOC.aspx 9 0 9 0 41 http://floridafiscalportal.state.fl.us/ mysql-admin/ 8 0 8 0 42 http://floridafiscalportal.state.fl.us/ websql/ 8 0 8 0 43 http://floridafiscalportal.state.fl.us/ phpmyadmin2/ 8 0 8 0 44 http://floridafiscalportal.state.fl.us/ webdb/ 8 0 8 0 45 http://floridafiscalportal.state.fl.us/PMA/ 9 0 8 0 46 http://floridafiscalportal.state.fl.us/sql/ 8 0 8 0 47 http://floridafiscalportal.state.fl.us/ sqlweb/ 8 0 8 0 48 http://floridafiscalportal.state.fl.us/ old/wp-admin/ 8 0 8 0 49 http://floridafiscalportal.state.fl.us/ login/ 8 0 8 0 50 http://floridafiscalportal.state.fl.us/ mysql/ 8 0 8 0 Subtotal 498,384 0 N/A 0 Total 499,332 0 N/A 0 Florida House of Representatives – December 5, 2013 Answers to questions from the User Experience Task Force • When did you start your transparency website? The Florida House of Representatives made salary and contract information available on its website on January, 2013. • Who is the target audience? Citizens, the press, and anyone who wishes to view House contracts and the compensation of House staff. • Where is the source of the data? NuView for the salary data, contract data kept within House Administration. • Do you correlate the data you receive? No • Do you enhance, enrich, clean or limit the data in any way? No • Is the data real time, or is it refreshed? How often? Data is updated quarterly. • What format is your data in? (EX: PDF, XML, etc.) Excel and PDF • How often is this data updated? Data is updated quarterly. • Is there an API for this data? No • Have you looked into using an open data vendor to make this data more easily accessible and ability to manipulate? No • Please send an analytical report (derived from a tool such as Google Analytics, WebLog, etc.) showing traffic for all pages on your site. Salaries (Feb 13 - Nov 13) Visits Views Average views/visit Avg Vists per month Avg Views per month Average views/visit per month All External Users Internal Users 7857 58377 7.4 786 5838 7.4 5407 37629 7.0 541 3763 7.0 2450 20748 8.5 245 2075 8.5 Contracts (Feb 13 - Nov 13) External All Users Visits Views Average views/visit Avg Vists per month Avg Views per month Average views/visit per month 682 2038 3.0 68 204 3.0 456 1196 2.6 46 120 2.6 Internal Users 226 846 3.7 23 85 3.7