CHAPTER 6 GENERAL COLLEGE INFORMATION ADMISSIONS OFFICE ADVANCED TECHNOLOGY CENTER CAREER PLANNING CENTER CENTER FOR INTERNATIONAL PROGRAMS CENTER FOR STUDENTS WITH DISABILITIES COLLEGE CATALOG COOPERATIVE EDUCATION COUNSELING SERVICES Advising Counseling Personal Counseling Referral Recruitment and Outreach Career Counseling District Workshops and Presentations Special Grant and Program Support CREDIT FOR LEARNING BY EXPERIENCE OPTION (CLEO) DEVELOPMENTAL EDUCATION DIVERSITY PROGRAMS DIVISION OFFICES DRUG PREVENTION PROGRAM - PROJECT IMPACT FINANCIAL AID (STUDENT FINANCIAL SERVICES) HONORS PROGRAM INSTITUTE FOR ECONOMIC AND WORKFORCE DEVELOPMENT The Advanced Technology Center (ATC) Contract Opportunities Center (COC) Workforce Development Small Business Development Center (SBDC) Urban Community Services Program INSTRUCTIONAL PROGRAM INFORMATION INTERCOLLEGIATE ATHLETIC PROGRAM INTERNATIONAL STUDENT SERVICES OFFICE JOB PLACEMENT LANGUAGE DEVELOPMENT PROGRAM LEARNING RESOURCE CENTERS (LRC) LITERACY PROGRAMS NEW STUDENT ORIENTATION RECRUITMENT AND SCHOOL RELATIONS REGISTRAR SCHEDULE OF CLASSES SPECIAL PROGRAMS Program for Academic Student Success (PASS) Retention Action Program (RAP) Senior Adult Program TraveLearn STUDENT ACTIVITIES STUDENT GOVERNMENT ASSOCIATION STUDENT GRIEVANCE PROCEDURES STUDENT IDENTIFICATION CARDS STUDENT NEWSPAPER TESTING SERVICES Placement and Ability to Benefit Testing General Education Development Testing Instructor Testing/TV Course Testing National Standardized Testing Specialized/Credentialing Testing TRANSCRIPTS TUTORING Computer-Assisted Instruction (CAI) VETERANS' AFFAIRS WORK STUDY PROGRAM ADMISSIONS OFFICE Although the College has an open admissions policy, Staff and students should check the College catalog for admissions procedures. Some degree plans, such as those found under Health Programs, have an additional set of criteria for admission into their programs. Other departments reporting to the Admissions Office are Evaluations, Special Admission for Health Occupations and the International Student Office. Information can be obtained from the Admissions Office located at any campus. ADVANCED TECHNOLOGY CENTER The Advanced Technology Center (ATC), located at the Valle Verde Campus, is part of the Institute for Economic and Workforce Development. The ATC specializes in programs such as Plastics Technology, Computer Numerical Control, Precision Machining, Industrial Maintenance, Quality Control, Electrical Journeyman Training and other high tech-manufacturing skills programs (AT, MCE, MCSE, MCP certificates). The ATC also provides customized training for manufacturing plants in the area. CAREER PLANNING CENTER Career Centers, located at each campus, provide comprehensive career assessment and exploration services to assist students in making an informed career decision. Faculty are encouraged to allow students the opportunity to become familiar with the career planning process through Career Awareness presentations and Self-Assessment workshops conducted in the classroom. Class assignments and visits to the Career Center are welcome. Some workshops are specifically designed to meet the needs of students in special programs, such as ESOL, BASK, GED, etc. The following services are available to students: Hands-on Vocational Career Exploration Lab (English and Spanish) Scholarship Information Audio-visual career and occupational information Career books, magazines, periodicals, and brochures Various Interest Inventories (English and Spanish) College/University reference books and computer printouts College and university catalogs Computer-generated career and educational information University transfer course equivalency guides For more information, call the Career Center at any campus CENTER FOR STUDENTS WITH DISABILITIES The Center for Students with Disabilities provides counseling, academic support services (tutoring, note taking, etc.), and the opportunity to use adaptive equipment to disabled students at all campuses. The Center Staff is available to consult with Faculty concerning special accommodations for students with disabilities and will give disability-related class presentations. COLLEGE CATALOG College catalogs are updated each year and are available through the student services coordinators and bookstores for a small fee. Faculty and Staff may receive a free copy from student service coordinators. College catalogs are also distributed free of charge at New Student Orientation sessions. COOPERATIVE EDUCATION Career-related work experience provides students a distinct advantage in finding employment and achieving job success. The Cooperative Education program provides well-planned, supervised work experiences related to the student's major field of study, career objectives or career interest areas. Students may enroll after the Cooperative Education instructor in their field of study advises them of the course requirements and responsibilities of the participants. Every effort will be made to get the student a paid training site, but the availability of such sites may vary with the student's major and the changing job market. COUNSELING SERVICES Professional counselors are available at each campus to provide the following services: Advising: Academic advising is offered to enable students to make effectual academic decisions and degree plan course selection that lead to the attainment of educational goals. Counseling: Counseling services are provided to students of the college district to assist them in exploring personal goal setting, resolving institutional/instructor conflicts, adjusting to college life and in making positive life decisions to attain person, career and educational goals. Personal Counseling Referral: Personal counseling referral is available for students who are in need of support in clarifying personal issues that impact on college attendance, performance and success. Recruitment and Outreach: The Counseling Program at EPCC provides support services to the Office of Recruitment and Outreach in the areas of campus tours and visits and off-campus recruiting activities. Career Counseling: Each campus Career/Transfer Center reports to the respective campus Counseling Center and strives to provide a wide range of services in career assessment, access to and use of career exploration resources, college transfer information and educational planning. District Workshops and Presentations: Counselors provide an on-going semester series of topical student workshops and a wide variety of classroom presentations as invited by individual instructors. Special Grant and Program Support: The District Counseling Center maintains an integral role in the support of grant and other special programs by providing personnel support, consultation and student counseling. Some of these programs are: NAFTA Program, GEAR-UP Program, Center or Students with Disabilities, Health Occupations Division, English as a Second Language Program, Fort Bliss Students and Instructional Programs, International Students, Workforce Development Programs, Community agency liaisons, and Project ARRIBA. For information, contact the Counseling office at each campus. CREDIT FOR LEARNING BY EXPERIENCE OPTION (CLEO) The Credit for Learning by Experience Option (CLEO) was developed primarily for working adults. CLEO is designed to recognize the academic value of learning gained from experience outside college classrooms. This experiential learning may result from work experience, employment training and non-credit seminars, volunteer work, military service or intensive self-directed study. Students register for GENS 3101, the Experiential Learning Portfolio, in which they produce a written document of their learning which may be submitted to Faculty for evaluation. Credit awarded must have a direct relationship to courses and programs offered at the College. In addition to portfolio development, CLEO offers information on other methods for gaining credit for college-level learning, including Faculty challenge exams, national exams, such as CLEP or DANTES, and credit by certification programs. For more information, call 831-2163. DEVELOPMENTAL EDUCATION Developmental Education helps under-prepared students succeed in college by providing developmental/remedial courses on two levels: basic (BASK) and college preparatory. In addition, the department is also responsible for tutorial services, such as the Writing Center, general tutoring, and Ability to Benefit (ATB) tutoring. Computer-Assisted Instruction (CAI) is also provided. Courses are offered at all three campuses and selected satellite centers. The courses include reading, writing, math, study skills and basic technology courses. DIVERSITY PROGRAMS The Diversity Program provides District-wide services including the following: Cultural sensitivity workshops, seminars and cultural awareness events; Materials to aid in cultural/ethnic research and how to incorporate cultural sensitivity into teaching; Sessions on Texas Access and Equity 2000; Special conferences on various topics including childcare; A childcare component which offers eligible EPCC students assistance in paying for daycare services, information seminars, etc. DIVISION OFFICES Each campus houses the offices of the instructional and campus Deans. These instructional administrative offices assist students with program and course information, registration issues, such as add/drop and overrides, and faculty/program complaints and suggestions. The Dean and their respective programs are listed in the organizational charts. The Deans are responsible for the supervision of full-time and part-time faculty. These offices also establish the teaching schedules and provide support services for Faculty. Non-credit course and program information is available from the Continuing Education Directors. CE Directors responsible for each program are listed in the CE Schedule of Classes. DRUG PREVENTION PROGRAM - PROJECT IMPACT The College drug prevention program, Project Impact, seeks to encourage and promote healthy drugfree lifestyles in the campus and community. It provides materials relating to drug prevention awareness. Materials include videos, books, tapes, pamphlets and handouts. FINANCIAL AID (STUDENT FINANCIAL SERVICES) Although the primary responsibility for financing an education rests with the student and his/her immediate family, it is recognized that many students require additional assistance in order to finance their educational goals. Therefore, the College, through the Student Financial Services Office, offers financial assistance based on documented financial need to those students who would otherwise not be able to attend EPCC. Awards from financial aid programs funded by the Federal and State governments are administered according to the laws and guidelines governing those programs. Priority is given to students with the greatest documented need whose complete applications are received by the deadline dates. The application process involves completing an EPCC Financial Aid Application and a Free Application for Federal Student Aid (FAFSA). The FAFSA must be submitted to the College’s Student Financial Services Office by the appropriate deadlines. Both applications must be submitted if students wish to be considered for all types of financial aid. Other Student Services available through the Financial Services Office include the following: College Work-study Program Texas Vocational Rehabilitation Emergency Loans Financial Counseling Scholarship Programs Student Financial Services Offices are located at all campuses. For specific information regarding these services, call the Student Financial Services Office. HONORS PROGRAM The Honors Program provides EPCC students opportunities for increased academic challenge. Students who wish to enroll in the Program must graduate in the top 15% of their high school class, maintain a 3.2 grade point average in college work or achieve superior SAT or ACT scores. All applicants must submit two Faculty letters of recommendation on the student's academic/scholastic ability along with the Honors Program Application Form. Students can coordinate with their Faculty and the Honors Program for Honors credit in their courses. INSTITUTE FOR ECONOMIC AND WORKFORCE DEVELOPMENT The Institute for Economic and Workforce Development (IEWD) combines a group of College departments and centers aimed at improving the community's quality of life through education and economic empowerment. IEWD is composed of the Advanced Technology Center, Contract Opportunity Center, Small Business Development Center and Urban Community Services. Together these components provide training, seminars and technical assistance to help area business and industry grow with a skilled workforce and successful business strategies. The Advanced Technology Center (ATC) offers on-site or campus-based entry level/advanced courses in quality assurance, automation control, industrial maintenance, machining, plastics injection molding, electrical trades, electronics, computer numerical control, tool & die, mold making, professional engineering design system (Pro-E), apprenticeship instruction and offers bilingual courses in workplace ESL and GED. Contract Opportunities Center (COC) helps local businesses obtain government contracts. The Center schedules workshops and seminars and provides counseling, marketing advice and technical support to its clients and maintains a library of resources for research. Workforce Development provides alternate educational opportunities not served by traditional college programs. These programs include the following: The Career Training Center (CTC) provides intensive job training combined with basic skills for educationally-and economically- disadvantaged individuals in careers such as computer operations, basic care attendant, computerized bookkeeping and basic electricity. Office of Customized Training provides on-site employee training in management and supervisory skills, ESL, software and technical skills. Other major training areas include plastics and computer numerical control, offered through the Advanced Technology Center, both on campus and on-site. Small Business Development Center (SBDC) enhances the development of small business enterprises through counseling, technical assistance and training services. The Center provides one-on-one confidential counseling services, pre-venture planning, start-up analysis, capital formation, SBA financing, cash flow management, forecasting and marketing. Specialized assistance in international trade and technology business development is also offered, as are a variety of seminars and training programs. The SBDC also helps small business owners with research and information through its library, National SBDC Research Network and Internet services. Urban Community Services Program is a cooperative effort with the University of Texas of El Paso that addresses community poverty and underachievement by encouraging colleges and universities to contribute to urban revitalization efforts. The program will concentrate its efforts on housing and employment issues in the city’s designated Enterprise Zone Areas in the Lower Valley and Northeast sections of El Paso. INSTRUCTIONAL PROGRAM INFORMATION For questions about academic programs, program requirements, courses or degree plans for programs, consult the College Catalog appropriate Division Office. For questions about College services or centers, contact the department directly. INTERCOLLEGIATE ATHLETIC PROGRAM The Intercollegiate Athletic Program features a men's baseball and a women's softball team. All intown games are held at the Valle Verde Campus and game schedules are posted in late fall or early spring. For information about the program, tryout schedules and game schedules, contact the Athletic Director. INTERNATIONAL STUDENT SERVICES OFFICE Students from over 30 countries study at the College. This department meets the needs of these students by providing specialized counseling, orientation, housing searches, advising, referral and transfer services. Students served by this office include those on student visas, exchange visitor visas, refugee visas, recent permanent resident alien visas and local passport holders. JOB PLACEMENT Part-time and full-time Job Placement services are available on each campus for both graduates and currently-enrolled students. Extensive job listings of local and out-of-town opportunities are posted in the Placement Center for students to review. Interview facilities and a referral system are provided to students so they can make efficient use of their time while seeking employment. Workshops are provided on job search techniques, resume writing and job interviewing skills. Faculty and Staff may use the services and view open job listings in colleges and universities, Federal, State and local agencies and area businesses. Faculty and Staff may also inquire about summer job listings for themselves or families. For more information, contact the Job Placement Office. LANGUAGE DEVELOPMENT PROGRAM The Americana Language Program provides non-credit intensive language training in English, Spanish and 55 other languages offered through self-learning programs. GED preparation courses and citizenship classes are also offered. The program is located on the Valle Verde Campus, in the Americana Language Village. LEARNING RESOURCE CENTERS (LRCs) Learning Resource Centers (libraries) support instruction and academic programs for the college to provide the best service possible for students and Faculty. LRCs are located at each campus and the Northwest Center to provide material and services necessary for research and study. An online public catalog provides patrons with access to all College and El Paso Public Library collections. They also provide equipment, such as typewriters, copiers, microfilm reader-printers and CD ROM technology. The LRCs make information available in a variety of ways, including print and non-print materials, such as books, periodicals, microfilm, records, cassettes, videotapes, CDs and other media. The circulating collection is readily accessible in open stacks, in a comfortable environment with an atmosphere conducive to learning. Materials not available can be secured through interlibrary loan through the LRCs membership in a nationwide network of libraries. The Librarians and Staff are ready to assist students with their inquiries, assignments and needs. Students, Faculty and Staff members are encouraged to make recommendations for specific titles for purchase. LITERACY PROGRAMS Literacy Programs serve underemployed and incumbent workers and families who have low literacy skills in either English or Spanish. In partnerships with school districts, business and industry, and national advocacy groups, Literacy Programs provide opportunities to improve basic literacy skills. English, native language development, and workplace skills with customized educational opportunities through federal, state, and corporate funded programs targeting general family and workplace literacy. NEW STUDENT ORIENTATION New Student Orientation is a counseling service offered prior to and during registration. The orientations acquaint new students with the College by providing information about the use of the College Catalog, Class Schedule, course selection, development of a schedule and the registration process. For more information, call any campus Counseling Center. RECRUITMENT AND SCHOOL RELATIONS The Office of Recruitment and School Relations offers presentations (to facilitate the enrollment process) that cover admissions, testing, financial aid, New Student Orientation, and registration. In order to promote EPCC programs, the Office provides campus tours, Career and College Fairs, information booths, table set-ups and special Saturday programs. This is offered to elementary, middle, and high school students, Distance Learning students, businesses, local and governmental organizations, agencies and non-traditional students to include military and prison/probation populations. In addition, the Office coordinates and oversees the Partners in Education liaisons, and various Dual Credit Programs situated at area high schools within the region’s independent school districts to include Dual Credit Distance Learning classes in Dell City and Fort Hancock. REGISTRAR The Registrar’s Office is responsible for all facets of Student registration activities to include registration of credit and non-credit classes, maintenance of instructor and student records, development of credit and non-credit schedules and catalog, assignment of classrooms district-wide and the submission of state reports and graduation certification. SCHEDULE OF CLASSES Schedules of credit and non-credit courses are distributed each semester and are available from the Registrar's, Continuing Education department and other offices throughout the College. The Continuing Education Schedule “Pathways” is also distributed citywide via the El Paso Sunday Times, the first Sunday in May, August and December. SPECIAL PROGRAMS Program for Academic Student Success (PASS) The Program for Academic Student Success (PASS) provides supportive services to assist 600 first generation, low income and /or individuals with disabilities to remain in College, make progress toward academic objectives, graduate with an associate’s degree or transfer to a four-year institution. Retention Action Program (RAP) The Retention Action Program (RAP) provides academically disadvantaged students, enrolled in vocational/occupational certificate or associate degree programs, with services which support satisfactory completion of the elected course of study. RAP serves the vocational/occupational student who is disadvantaged academically, economically and/or limited English proficiency. Senior Adult Program The Senior Adult Program is committed to providing the senior adults of the El Paso area with opportunities for lifelong learning. The program addresses the cultural and educational needs of elders through community and campus-based programs, networking, community activity partnerships and volunteer utilization. In addition to the current community-and campus-based course offerings, travel programs, healthy aging and wellness activities and services for older people are available. A weekly television program “Mature Living” is one of the highlights of the program. TraveLearn TraveLearn is designed for the adult learner as an extension of higher education’s growing commitment to the concept of life-long learning and as an opportunity to expand global perspectives. It specializes in travel/study programming for those who participate in on-site lectures, seminars and field experiences conducted by local resources specialists. Adult learners have contact with local people and the opportunity to visit sites and facilities often not available to the average tourists. TraveLearn programs are supervised by college Faculty from a nation-wide pool who are specialists in the fields of study which relate to the country being visited. STUDENT ACTIVITIES Student activities are held at all five campuses and are intended to enrich extracurricular time and provide an opportunity for informal interaction while helping students develop cultural, athletic and community service awareness and involvement. The cultural enrichment component of student activities organizes activities such as art exhibits, speakers series, film series and forums for drama interpretation, poetry and prose readings and music and dance performances. Student Activities also provides students the opportunity to be involved in services and social activities by joining student organizations and clubs. NOTE: Faculty are encouraged to serve as Faculty advisors to the various student clubs. STUDENT GOVERNMENT ASSOCIATION The Student Government Association (SGA) is the official representative body of EPCC students. It represents students in areas pertaining to student welfare, student activities and student participation in College affairs. By enrolling and paying the student activity fee, each student becomes a member. SGA is governed by student officers including the executive officers and the student senate. These officers are elected annually. This is the advisory body to the College Administration in all functions directly affecting students. The Faculty Coordinator of Student Leadership serves as advisor to the SGA and is a resource person to groups and individuals engaged in or interested in initiating student activities or clubs. STUDENT GRIEVANCE PROCEDURES Students should discuss academic concerns with their individual instructor or with the appropriate coordinator, director or division chair. Student petitions for course substitutions, grade appeals or academic recognition should be handled by the appropriate division chair or director. Non-academic grievances are handled through a resolution process as described in College Procedure 7.05.01.14. Under the process, students who disagree with non-academic decisions may seek resolution of the action by contacting the supervisor of the department that initiated the action. The student has 45 days from the end of the semester, term or quarter in which the action occurred to present his/her appeal. If dissatisfied with the decision, students may submit an appeal, in writing, using the Student Grievance Petition Form, to the Administrator (Dean/director) in charge of the division/department that initiated the action being appealed. STUDENT IDENTIFICATION CARDS Students who pay a student activity fee will be issued a Student I.D. card during their first semester which will be validated at each subsequent registration upon presentation of a tuition receipt. Should it be necessary to replace the I.D. card, the student will be charged a fee for each replacement card. Students must request the replacement card at the Student Activities Office. A current tuition receipt is required. Student I.D. cards are issued at all five campuses. Students who enroll for non-credit courses through Continuing Education may pay a student activity fee to receive a Student I.D. card. STUDENT NEWSPAPER The College provides a student newspaper, El Conquistador. Students interested in working on the newspaper staff, as well as Faculty wishing to contribute articles should, contact the editor of El Conquistador. TESTING SERVICES Placement and Ability to Benefit Testing Basic Skills assessments in reading, writing and math are required for new students enrolling in regular credit courses at the College. New ESOL credit students are required to take an English Language Placement Test. Spanish and Biology placement tests are also available. The results of these assessments help the student and advisor select the most appropriate course for the student to begin college studies. This component also conducts “Ability to Benefit” tests to determine eligibility for financial aid. These assessments are administered on an on-going scheduled basis at all campuses, centers and Fort Bliss. General Education Development Testing Testing Services operates the largest GED Testing Center in El Paso. Testing is available in English and Spanish for adult Texas residents who wish to obtain a Texas High School Equivalency Certificate. Sessions are administered on an on-going basis at the Valle Verde Campus. Instructor Testing/TV Course Testing The Instructor Testing component supports Faculty and students by administering make-ups and retests for all credit courses offered at the College and all course testing for the TV courses. This area also administers institutional challenge examinations and placement testing for ESL non- credit courses. These services are available on a walk-in basis at all campuses and centers. National Standardized Testing The College is an official test site for a variety of state and national examination programs such as the American College Testing (ACT), Test of English as a Foreign Language (TOEFL), College Level Examination (CLEP), Dantes Examination and many others. Testing Services coordinates and administers these examinations primarily at the Valle Verde Campus. Specialized/Credentialing Testing As a service to the community and in support of some degree programs at the College, Testing Services administers certification examinations for over 20 different programs/testing agencies. These examinations are administered primarily at the Valle Verde campus. For more information, please call 831-2223. TRANSCRIPTS Students requiring official transcripts showing their College coursework must request it from the Registrar’s Office. Students may go to the Registrar’s Office at any of the campuses or centers, fill out a Transcript Request Form and pay a transcript fee to request the document. The request is processed within two days and may be picked up at the Valle Verde Campus or up to three days at any other campus or center. Students may also request that the transcript be mailed to them or wherever requested Out-of-town students should mail requests for transcripts in writing along with a check or money order covering transcript fees to the Registrar’s Office at any of the campuses. Requests should include the following information: Social Security number, name (include maiden name if applicable), current address and phone number, date the student last attended the College and the address where the transcript should be mailed. These requests usually take about 10 days to process and the documents are sent to the requestor's address on file. Mailed requests should be sent to: El Paso Community College, attention: Cashier-Transcript, P.O. Box 20022, El Paso, TX 79998. Requests may also be made via fax, attention: EPCC, Transcript Clerk. The number is (9l5) 8312161. Each student will need to include a statement giving the College permission to use the student’s credit card, credit card number (Mastercard or Visa), expiration date for the credit card, signature and a telephone number where the student can be reached in case of a problem with the fax, along with the regular request information as described above. No phone requests will be honored. TUTORING The College offers a variety of tutoring services for programs such as Biology, Chemistry, Geology, Health Occupations Programs, Math and Physics. Writing Centers are also available at all campuses to assist students and Staff with their writing projects. Specialized programs also provide assistance to College students. Some are grant-funded, requiring special admission requirements before students receive assistance, so it is important to check with the program before requesting services. Computer-Assisted Instruction (CAI) Tutoring and computerized instruction is offered to students who need assistance with writing, reading and math. Services are free to all students, but they must fill out a Student Information Sheet. CAI labs are available at all campuses. VETERANS' AFFAIRS Veterans' Affairs services are available to all veterans and eligible dependents enrolled at the College. The Student Financial Services Office provides academic and personal counseling and advice on all educational benefits and periods of entitlements due to students for military service. Forms and applications can be obtained at the Veterans’ Affairs Office, located at the Valle Verde Student Service Center or the Transmountain Campus. The Student Financial Services Office is in no way affiliated with the Veterans' Administration. The Veterans' Administration is the regulatory body of this office. The Student Financial Services Office is a liaison between the student and the Veterans' Administration, and its purpose is to assist veteran students in applying for and maintaining eligibility of VA benefits. WORK STUDY PROGRAM The College Work Study Program is one of the Federal campus-based financial aid programs available to students enrolled at the College. The program provides jobs for students who have documented financial need and who wish to earn part of their education while they are going to school. Jobs average 15 hours per week and range from clerical worker to research assistant. In general, work hours are flexible to fit students' academic schedules. Instructors employing work study students should be aware that the students are paid on a monthly basis. The first paycheck is available after the student has worked for one month. The pay date is the 15th of each month. If the 15th falls on a weekend or holiday, the student is paid on the date immediately preceding the holiday or weekend. If awarded College Work Study, students must first report to the Student Financial Services Office for interview and job assignment. The rate of pay is determined by the prevailing minimum wage rate.