THE INTERCOM VOL 15, NO. 1 March 2006 What’s Inside: Agency Licensing & Registration . . . . . . . . . .1 Viatical Legislation . . . . . . . 2 Exam & License Issuance . . 3 PUBLICATION FOR AGENTS, ADJUSTERS AND OTHER LICENSEES FROM THE FLORIDA DEPARTMENT OF FINANCIAL SERVICES Agency Licensing & Registration Prior to last year’s legislative session, insurance agencies operated in Florida without any type of regulatory license from the state. While in past years the Department of Financial Services spent thousands of man-hours investigating complaints involving misappropriation or mishandling of insurance fiduciary funds, we were unable to track, monitor or perform a background check on any insurance agencies or their owners. Agency owners with criminal histories were outside the department’s jurisdiction. Consumer e-Views Info. . . . .3 According to the National Association of Insurance Commissioners, we were the last state in the nation to gain legislative approval for some type of agency licensing. Commencing October 1, 2006, as a result of the passage of Senate Bill 1912, all insurance agencies must be either registered or licensed by the department. Case Notes . . . . . . 4 - 5 Fraud Investigations & Prosecutions Funding . . . . 5 Memorandums . . . . . . 6 - 7 Bulletin to Agents . . . . . . . 7 Company Acquisitions . . . 8 - 9 Companies New to Florida . . . . . . . .10 - 15 CFOʼs Top Ten Frauds List . . . . . . .16 - 17 Agent Referral Service . . . . 17 Disciplinary Actions . . .18 - 19 Division Phone Numbers . . . 20 Notice about Addresses . . .20 Tom Gallagher Chief Financial Officer The distinguishing differences between registration of an agency and licensing of an agency is dependant upon the date the agency started its business and the ownership of the agency. Registration applies to agencies that have been in business prior to January 1, 2003, and are one of the following: • Any agency wholly owned by insurance agents currently licensed and appointed • An incorporated agency whose voting shares are traded on a securities exchange • An agency whose primary function is offering insurance as a service or member benefit to members of a nonprofit organization Licensure applies to agencies that: • Went into business after January 1, 2003 • Are not wholly owned by currently licensed and appointed insurance agents Owners and officers of an agency qualifying for registration will not be required to submit fingerprints to the department. Owners and officers (Continued on Page 2) 1 THE INTERCOM WWW.FLDFS.COM (Continued from Page 1) of an agency qualifying for licensure must meet the fingerprinting requirements now specified in section An automated application is currently being developed that will allow agencies to apply online and avoid the 626.172, Florida Statutes. hassle of paper. This automated application will be There is no application, registration or licensing fee available on the department website. associated with the new agency licensing/registration requirement. Agency registration and licensure must In an effort to be responsive and provide the best be renewed every three years, and there are no fees possible early information, we prepared a Questions & Answers brochure which is posted on the department connected with renewals either. website at www.fldfs.com/agents. As new questions are Other requirements the law imposes include the asked of department staff the brochure will be updated prohibition of the use of deceptive insurance agency and posted on the website. Please take the time to names that may mislead the public or imply that review the brochure today or sometime in the near the agency is a state or federal entity or a charitable future. Many of your questions are answered in this organization. It also requires that each agency display document. its license or registration prominently in a manner that is clearly visible to a customer. The law also repeals the requirement that a primary agent be designated for Tom Gallagher is Florida’s chief financial officer and each agency location. Any agency failing to apply for state fire marshal. registration or licensure can be fined by the department. Viatical Legislation During the 2005 legislative session a measure passed that will better protect consumers from fraudulent viatical companies. The new law will define viatical settlements as “securities” and place regulatory authority over the viatical industry with the Office of Financial Regulation. Viatical settlement providers match those who want to sell their life insurance policies at a discount with investors willing to buy the rights to those policies. This legislation allows the department to effectively root out and prosecute the fraudulent operators in this industry. The legislation will require investments in viatical settlements to be subject to Florida securities statutes. For investors, the new law would mean access to company information. Promises made to investors would also have to be documented and approved by state regulators, and a determination of the investment’s suitability would have to be considered, including the purchaser’s financial and tax status, and the purchaser’s investment objectives. Additionally, to better protect investors from fraud, the bill requires individuals who estimate the life expectancies on policies purchased by investors to be registered with the Office of Insurance Regulation. Viatical settlement companies would also be required to provide regulators the names of the life expectancy providers it has used. The legislation would also require brokers selling viaticals to be registered with the Office of Financial Regulation. It is estimated that viatical fraud has cost investors $2 billion since 1996. Prior to this law entering the books, Florida was one of only four states not to have regulated viatical investments as securities. The average age of those defrauded by viatical companies is 70 and the average amount swindled is $40,000. 2 THE INTERCOM WWW.FLDFS.COM Exam and License Issuance T he Examination and License Issuance program for the Bureau of Licensing has changed vendors as of September 1, 2005. The new vendor, Promissor, was selected after the prior contract expired on August 31, 2005. Necessary Information * The Promissor website is www.Promissor.com. * Promissor Call Center phone number is 888-274-2020. * Testing sites have expanded from 15 to 21 locations througout Florida. * Hours of testing have expanded to include nights and weekends where test volumes are high. * Promissor’s Call Center is open 7 days a week. Please visit their website for hours of operation. * Online examination scheduling is now available. * ‘Walk-In’ service for Photo ID issuance is available at permanent test sites. * Same day testing is possible if seats are available. * For more information, please visit the department’s website at www.fldfs.com. Stay Informed with Consumer eViews T o stay informed of developments on financial services issues relating to insurance fraud, unclaimed property, fire safety, state government accountability, consumer financial tips and assistance, subscribe to Consumer eViews. This is a weekly newsletter created by the Florida Department of Financial Services that we e-mail to interested parties. Consumer eViews is our way of using technology as a cost-effective means to easily communicate with you about important issues in the state of Florida. The mailing list for this newsletter includes professionals, 3 consumers, government employees and elected officials. Subscription is free and available to all who may be interested. Included in the newsletter is information about the services available from the Florida Department of Financial Services as well as issues that come before the Florida Cabinet. Please pass this message along to any friends, colleagues and clients who would like to receive our newsletter. To subscribe, go to the following web site: http://www.fldfs.com/ PressOffice/Newsletter. Click the button on the left that reads THE INTERCOM WWW.FLDFS.COM “Subscribe to Consumer eViews.” We are interested in writing more on issues of particular public interest. Suggestions for possible article topics from insurance professionals are welcome by both Consumer eViews and the Intercom. T he following are instances in which licensees or other persons violated the Florida Statutes or administrative rules governing insurance activities. Below are the administrative actions the department has taken against them. Note: All administrative investigations are subject to referral to the Division of Insurance Fraud for criminal investigation. CASE NOTES CASE: In the aftermath of a hurricane, an independent adjuster admittedly entered into several contracts to adjust claims as a public adjuster without being properly licensed and appointed. He also conducted business as an independent adjuster without the benefit of an appointment and failed to file a primary adjuster form with the department. DISPOSITION: The adjuster agreed to a settlement stipulation surrendering his license and eligibility for licensure and appointment. The surrender of the license had the same force and effect as a revocation. CASE: An appliance and electronics dealer failed to remit premiums he collected from the sale of extended warranties for several business locations. Florida Statutes direct premiums to be forwarded to the insurer in a timely manner in accordance with the agreement between the two parties. DISPOSITION: A settlement stipulation was entered into whereby the dealer received an administrative penalty in the amount of $10,000 and one (1) year probation for failing to remit premiums from the sale of approximately $160,000 worth of service warranty contracts in a timely fashion. CASE: An administrative complaint was filed against a life and health 4 Case Notes agent, alleging misrepresentations and material omissions regarding the sale of annuities to senior citizens, falsifying information on long-term care policy applications, and using fraudulent statements for the purpose of inducing an insured to replace one nursing home policy with another. DISPOSITION: In lieu of an administrative hearing, the agent signed a settlement stipulation, wherein he agreed to a six-month license suspension, with a one-year probation upon reinstatement. CASE: An investigation was initiated concerning a general lines agent after complaints were received that he mishandled premium funds, failed to remit premiums to an insurer resulting in the cancellation of an insured’s policy, and failed to make refunds to insureds in a timely manner. DISPOSITION: The agent signed a settlement stipulation agreeing to the surrender of his license for revocation, and to be permanently ineligible from receiving any license or permit issued by the department. CASE: An investigation of an adjusting firm showed that unlicensed health adjusters were employed to adjust health claims, and that no primary adjuster was designated. DISPOSITION: The president of the adjusting firm entered into a settlement stipulation ensuring that all of the employees of the firm immediately cease and desist from acting as adjusters until such persons are licensed as public health adjusters. The firm was also required to ensure that a sufficient number of employees would apply, qualify for, and obtain public adjuster licenses and appointments to handle the firm’s volume of business. A $5,000 administrative penalty was also imposed. THE INTERCOM WWW.FLDFS.COM CASE: An administrative complaint was issued against a bail bond agent alleging that the agent failed to return $3,000 in collateral to an indemnitor in a timely manner. DISPOSITION: In lieu of an administrative hearing, the bail bond agent signed a settlement stipulation, wherein he agreed to the surrender of his license to the department. The surrender of his license had the same force and effect of a permanent revocation. CASE: A consumer complaint alleged that a general lines agent failed to timely reimburse the unearned premium on her auto insurance policy. Further investigation revealed multiple counts of the same allegation by the general lines agent, as well as, the failure to refund unearned commissions to consumers in a timely manner. DISPOSITION: The department issued a consent order as the result of a settlement stipulation that imposed a $4,000 fine and one-year probation. In addition, the agent shall refund monies due insureds in a timely manner. CASE: A public adjuster in south Florida was investigated by the Division of Insurance Fraud after the adjuster knowingly submitted fraudulent work authorizations in order to support an inflated claim for a structure repair. DISPOSITION: The licensee waived his right to an administrative hearing and surrendered his license, with the understanding that the surrender has the same force and effect as a revocation. CASE: An administrative complaint was filed against an agent who was licensed to transact life, health, and variable annuities. The complaint alleged that the agent had aided and (Continued on Page 5) (Continued from Page 4) abetted two health plans, neither of which possessed a certificate of authority to engage in the business of insurance in Florida and, therefore, were considered unauthorized entities. This left the consumers with unpaid medical claims. DISPOSITION: The matter was settled by consent order, which required the agent to cease and desist representing any unauthorized insurers, make restitution to the victims who had unpaid medical claims, and be subject to continuing audits of records to ensure compliance in addition to completing continuing education requirements relative to unauthorized entities. The order also provided that the agent reimburse the department for legal fees in the sum of $10,000 and be placed on probation for a period of two (2) years. CASE: An investigation was opened on a South Florida title insurance agency for allegations that there was no full time title agent in charge of the agency, that it was not appointed, and that they failed to pay the 2004 administrative surcharge. DISPOSITION: The president of the agency signed a settlement stipulation surrendering the agency license to the department. The surrender has the same force and effect as a revocation. Fraud Investigations & Prosecutions Get a Boost During the 2005 legislative session, legislators approved a request from Chief Financial Officer Tom Gallagher for funding to add more law enforcement investigators to look into Personal Injury Protection (PIP) fraud and workers’ compensation fraud and a dedicated prosecutor to take on the expected increase in arrests. The request for the funding was in the department’s budget request and included funding for six PIP fraud investigators, a lieutenant, a crime intelligence analyst, and a secretary to allow the Department of Financial Services, Division of Insurance Fraud, to create a dedicated squad in South Florida where most of the arrests occur. Legislators also approved funding for a dedicated prosecutor to prosecute PIP fraud and funding to add three new workers’ compensation fraud investigators throughout the state. There are more than 200 PIP fraud arrests a year and aggressive sentencing guidelines that include a minimum two-year prison sentence for participating in a staged accident or soliciting an accident victim with the intent to commit insurance fraud. Even with this strong enforcement in place, schemes perpetuate and Florida’s consumers get the bill. With more resources the department will be able to better protect Florida’s citizens. During the last fiscal year the Fraud Division’s Bureau of Workers’ Compensation Fraud made 213 arrests and had 99 convictions. This number may seem low due to a delay of up to two years between arrest and prosecution. Employers who fail to carry coverage for their workers, employers who fraudulently avoid paying the proper insurance premiums, and claimants who lie about the extent of their injuries are included in these numbers. “PIP fraud and workers’ compensation fraud create not only a financial burden but a real public risk,” Gallagher said. “We have criminals driving around looking for an accident, and we have potentially thousands of workers who may not have access to the medical care they would need if they are hurt on the job. “Having the laws and the personnel to go after these crimes is critical, but it is equally important to show the state is committed to going after these crimes.” The Department of Financial Services, Division of Insurance Fraud, investigates various forms of fraud in insurance, including health, life, auto, property and workers’ compensation insurance. 5 THE INTERCOM WWW.FLDFS.COM INFORMATIONAL MEMORANDUM OIR-05-012M ISSUED August 24, 2005 Florida Office of Insurance Regulation Kevin M. McCarty, Commissioner To All Life and Health Insurers in the State of Florida Medicare Modernization Act of 2003 – Requirements for Medicare Supplement Carriers Pursuant to the provisions of the Federal Medicare Modernization Act of 2003 (MMA) and Florida Rule 69O-156, F.A.C., companies are reminded that pre-standardized and standardized Medicare Supplement forms which contain outpatient prescription drug benefits must provide for those benefits to be removed for those policyholder/certificateholders, issued or renewed in Florida, who enroll in Medicare Part D (effective with their Part D coverage date) on or after January 1, 2006. The company must file and obtain the officeʼs approval of any necessary endorsements to Medicare Supplement forms and adjustments to premium rates required to strip out these benefits on a timely basis in preparation for this deadline. Under section 104(a) of the MMA, insurers are required to send a notice to policyholders/certificateholders who have prescription drug coverage during the period of September 15 through November 14, 2005, disclosing whether or not their prescription drug coverage is creditable and the premium reduction associated with the removal of the drug coverage should the insured enroll in Medicare Part D, along with other specified information. The inclusion of the policyholder/certificateholder specific premium reflecting the removal of the drug benefits may suffice as the 45-day premium change notice required by Section 627.6043(1), F.S., for notices sent within the required timeframe. Please see http://www.cms.hhs.gov/medicarereform/CCguidances.asp. Insurers that fail to make all filings and conform to the necessary provisions will be subject to administrative action. If you have any questions regarding the reporting process, please contact Monica Rutkowski in Life & Health Product Review at (850) 413-5110. INFORMATIONAL MEMORANDUM OIR-05-014M ISSUED September 1, 2005 Florida Office of Insurance Regulation Kevin McCarty, Commissioner To All Property and Casualty Insurers in the State of Florida Change in Frequency of 2004 Hurricane Reporting Pursuant to Informational Memoranda OIR-05-005M, companies are submitting certain required information to the Florida Office of Insurance Regulation (“Office”) on a monthly basis due to the adverse effects of Hurricane Charley, Hurricane Frances, Hurricane Ivan, and Hurricane Jeanne. Effective immediately, the information required under the aforementioned Informational Memoranda is no longer required to be submitted on a monthly basis. Instead, a cumulative 2004 disaster report as of December 31, 2005 shall be submitted no later than January 31, 2006. Companies who have not filed notarized affidavits stating that all reported claims have been closed will continue to report claims data to the Officeʼs Market Investigations Unit upon their specific request. Please be reminded that pursuant to Informational Memorandum OIR-05-005M, at such time as the respective companyʼs reports for each storm reflect one hundred percent (100%) of reported claims as closed, the company shall file a notarized affidavit, stating that all reported claims for the specified storm have been closed. Please refer to Informational Memorandum OIR-05-005M for complete information. Additionally, monthly QUASAR reporting required by Emergency Order 78062-04-CO and extended in Informational Memorandum OIR-04-018 will no longer be required. With the exception of the affidavits referenced in the above paragraph, all required information shall be submitted via the Office website at https://apps.fldfs.com/disasterreporting/home.aspx. Each year-end submission shall contain the cumulative results experienced by the insurer. Information for Hurricane Charley, Hurricane Frances, Hurricane Ivan, and Hurricane Jeanne should not be combined and must be reported separately. Please have the Florida Company Code for your company/companies available when accessing the website. For further information, contact Belynda Shadoan at (850) 413-5160 or belynda.shadoan@fldfs.com. 6 THE INTERCOM WWW.FLDFS.COM INFORMATIONAL MEMORANDUM OIR-05-005M ISSUED March 14, 2005 Florida Office of Insurance Regulation Kevin McCarty, Commissioner To All Property and Casualty Insurers in the State of Florida Change in Frequency of Hurricane Reporting Pursuant to Informational Memoranda OIR-04-008M, OIR-04-010M, OIR04-011M, OIR-04-012M, OIR-04-014M, and OIR-04-16M, companies are submitting certain required information to the Florida Office of Insurance Regulation (“Office”) on a weekly basis due to the adverse effects of Hurricane Charley, Hurricane Frances, Hurricane Ivan, and Hurricane Jeanne. Effective March 17, 2005, the information required under the aforementioned Informational Memoranda is to be submitted on a monthly basis. The disaster reports shall be submitted no later the fifth (5th) business day of the following month. Pursuant to Informational Memorandum OIR-04-017M, the companies shall continue to submit the monthly Line of Business reports for the immediately preceding month no later than the fifth (5th) business day of each month. Monthly disaster reports shall continue to be submitted until all reported claims for each storm are closed with no additional payments expected. At such time as the respective companyʼs reports for each storm reflect one hundred percent (100%) of reported claims as closed, the company shall file a notarized affidavit, stating that all reported claims for the specified storm have been closed. Once the company has filed an affidavit with the Office, the company will no longer be required to submit disaster reports. The affidavit must be submitted to the Office in the same manner in which the company is reporting via the disaster reporting website (i.e., individual/group). If the company is reporting as part of a group, the entire group must close all reported claims prior to submitting an affidavit to the Office. Companies reporting on an individual basis shall submit the affidavits to the Office on an individual company basis only. Prior to filing the affidavits, the company must submit a complete disaster report and general claims report for each hurricane, indicating that all claims have been settled, paid, and closed, with no expectation to be reopened. The affidavits are to be signed by an Officer of the company, indicating the hurricane for which the affidavits are being submitted, and affirming all claims are closed with no additional payments to be made by the company. A separate notarized affidavit must be filed for each hurricane. Companies are to send the affidavits to the following address: Belynda Shadoan, Florida Office of Insurance Regulation, Business Development and Market Research Program, 200 East Gaines Street, Larson Building, Tallahassee, FL 32399. With the exception of the affidavits referenced in the above paragraph, all required information shall be submitted via the Office website at https:// apps.fldfs.com/disasterreporting/home.aspx. Each submission shall contain the cumulative results experienced by the insurer, not information for only the previous week. Information for Hurricane Charley, Hurricane Frances, Hurricane Ivan, and Hurricane Jeanne should not be combined and must be reported separately. Please have the Florida Company Code for your company/companies available when accessing the website. For further information, contact Belynda Shadoan at (850) 413-5160 or belynda.shadoan@fldfs.com. 7 THE INTERCOM WWW.FLDFS.COM Important Reminder A ppointment activity does not update or change an agent’s address. While the appointing entity may have your new address, it is not transmitted to the department in the appointing process. The same is true for initial appointments, cancelled appointments and non-renewed appointments. If the licensee’s residential address, principal business street address or mailing address has changed, it is the responsibility of the licensee to advise the department of the change. Changes to mailing and e-mail addresses can be made at the department’s website, located at https://aalf.fldfs.com. Failure to update your address records with the department can result in an administrative action against your license. Company Acquisitions Acquisition of Capitol Preferred Insurance Co. by Van D. Fishback and Robert E. Fishback was approved on August 16, 2005. Lines of Business: Property and Casualty. Address: 2255 Killearn Center Boulevard, Ste. 101, Tallahassee, FL 32309. Acquisition of Cananwill, Inc. by Aon Corporation was approved July 12, 2004. Lines of Business: Premium Finance. Address: 1000 North Milwaukee Ave., Glenview, IL 60025. Acquisition of Interstate National Dealer Services of Florida, Inc., by CJCL Investments, L.P. was approved July 27, 2004. Lines of Business: Auto Warranties. Address: 333 Earle Ovington Blvd., Suite 700, Uniondale, NY 11553. Acquisition of Freedom Protection Plan, Inc. by Peter R. Moore, was approved on August 16, 2005. Lines of Business: Auto Warranties (Motor Vehicle Service Agreement Company) Address: 22 Northeast 22nd Ave., Pompano Beach, FL 33062-5202. Acquisition of Florida Healthcare Providers Insurance Exchange by MIMI Malpractice, LLC, was approved on August 13, 2004. Lines of Business: Medical Malpractice. Address: 1000 S. Pine Island Road, Suite 230, Plantation, FL 33324. Acquisition of Liberty American Insurance Co. by Mary Frances Maguire was approved on August 5, 2005. Lines of Business: Commercial Multiperil, Inland Marine, Workersʼ Compensation, Other Liability, Commercial Automobile Liability, Commercial Auto Physical Damage, Accident and Health, Mobile Home Multiperil, Mobile Home Physical Damage, Fire, Allied Lines, Private Passenger Auto Liability, and PPA Physical Damage. Address: 7785 66th Street North, Pinellas Park, FL 33781. Acquisition of Allstate Floridian Indemnity Co. by Allstate Floridian Insurance Co. was approved on October 5, 2004. Lines of Business: Fire, Allied Lines, Homeowners Multiperil, Commercial Multiperil, Inland Marine, Earthquake, Other Liability, Private Passenger Auto Liability, Commercial Automobile Liability, PPA Physical Damage, Commercial Auto Physical Damage, Glass, Burglary and Theft, Boiler and Machinery, Mobile Home Multiperil, Mobile Home Physical Damage Address: 2775 Sanders Road, A2, Northbrook, IL 60062. Acquisition of Mobile USA Insurance by Mary Frances Maguire was approved on August 5, 2005. Lines of Business: Allied Lines, Homeowners Multiperil, Commercial Multiperil, Inland Marine, Workersʼ Compensation, Other Liability, Commercial Automobile Liability, Commercial Auto Physical Damage, Mobile Home Multiperil, Mobile Home The continuing care retirement community Physical Damage, Accident and Health. Address: acquisitions of South Port Square, LLC, Lake 7785 66th Street North, Pinellas Park, FL 33781. Port Square, LLC, Regency Oaks, LLC, acquired by SHP Senior Housing Holdings, LLC, SHP Senior Acquisition of Sears, Roebuck & Company by Sears Housing Properties, LLC, JE Florida Properties, LLC, Holdings Corp., was approved on August 9, 2005. and JE Independent Living Properties, LLC, was Lines of Business: Service Warranties (Non-Auto). approved October 18, 2004. Lines of Business: Life Address: 333 Beverly Road/ B5-207A, Hoffman Care Facilities Address: 630 5th Ave., 29th Floor, Estates, IL 60179. New York, NY 10111. Acquisition of Modern Air Conditioning, Inc., by ELC Holding Co., was approved on August 5, 2005. Lines of Business: Service Warranties (Non-Auto). Address 5520 Division Drive, Ft. Myers, FL 33905. Acquisition of Universal Property & Casualty Insurance Co. by Sean Downs and Bradley Meier was approved on October 12, 2004. Lines of Business: Inland Marine, Allied Lines, Homeowners Multiperil, Fire, Other Liability Address: 2875 NE Acquisition of Argus Health Systems, Inc. by (a 191st Street, Suite 300, Miami, FL 33180. Third Party Administrator) was approved on June 8, 2005. Lines of Business: Third Party Administrator. Address: 1300 Washington St., Kansas City, MO (Continued on Page 9) 64105. 8 THE INTERCOM WWW.FLDFS.COM Company Acquisitions (Cont.) Acquisition of Careplus Health Plans, Inc. by Humana, Inc., was approved on January 13, 2005. Lines of Business: Third Party Administrator. Address: 55 Alhambra Plaza, 7th Floor, Coral Gables, FL 33134. Acquisition of Progressive Consumers Insurance Co., by Progressive Commercial Holdings, Inc., was approved on November 23, 2004. Lines of Business: Physical Damage, Private Passenger Auto Liability Address: 300 North Commons Blvd. OHF-11, Mayfield Village, OH 44143. Acquisition of Progressive Express Insurance Co. by Progressive Commercial Holdings, Inc., was approved on November 23, 2004. Lines of Business: Other Liability, Private Passenger Auto Liability, Commercial Automobile Liability, PPA Physical Damage, Commercial Auto Physical Damage Address: 300 North Commons Blvd. OHF-11, Mayfield Village, OH 44143. Acquisition of Global Protection Plan, Inc., by Edward J. Morse Revocable Trust was approved on January 13, 2005. Lines of Business: Auto Warranties Address: 22 NE 22nd Ave., Pompano Beach, FL 33062-5202. Acquisition of Sunshine State Insurance Co. by Fenelon Ventures LLC, was approved on March 2, 2005. Lines of Business: Allied Lines, Homeowners Multiperil, Inland Marine, and Other Liability. Address: 814 A1A North, Suite 200, Ponte Vedra Beach, FL 32082-9973. Acquisition of Protection Plus Warranty, Corp. by Michael E., Jr. & Patricia A. Hooley, was approved on March 31, 2005. Lines of Business: Auto Warranties Address: 22 NE 22nd Ave., Pompano Beach, FL 33062. Acquisition of Tower Hill Select Insurance Co. by Benfield Investment Holdings Limited and Renaissancere Ventures, was approved on March 24, 2005. Lines of Business: Fire, Allied Lines, Homeowners Multiperil, Inland Marine, Other Liability, Private Passenger Auto Liability, PPA Physical Damage, Mobile Home Multiperil, Mobile Home Physical Damage. Address: P.O. Box 147018, Gainesville, FL 32614-7018. Acquisition of Tower Hill Prime Insurance Co., by Benfield Investment Holdings Limited and Renaissancere Ventures was approved on March 24, 2005. Lines of Business: Fire, Allied Lines, Homeowners Multiperil, Inland Marine, Other Acquisition of Safeguard Health Plans, Inc. by John Liability, Mobile Home Multiperil, Mobile Home Hancock Holdings, LLC, was approved on February Physical Damage. Address: P.O. Box 147018, 3, 2005. Lines of Business: Dental Service Plan Gainesville, FL 32614-7018. Corporation (Prepaid Dental) Address: 150 South Pine Island Road, Suite 240, Plantation, FL 33324. Acquisition of Lock\Line Warranty Services of Florida, LLC, by George L. Argyros, Sr., was Acquisition of Southern Security Life Insurance approved on April 7, 2005. Lines of Business: Service Co., by Security National Life Insurance Co. was Warranties (non auto). Address: 8880 Ward Parkway, approved on February 3, 2005. Lines of Business: 5th Floor, Kansas City, MO 64114. Life, Group Life and Annuities, Accident and Health. Address: 5300 South 360 West, Salt Lake City, UT 84123. Acquisition of Service Insurance Co. by Equity American Financial Services, Inc., was approved on February 18, 2005. Lines of Business: Fire, Homeowners Multiperil, Commercial Multiperil, Marine, Other Liability, Surety, Glass, Burglary and Theft, Mobile Home Mulitperil, Mobile Home Physical Damage Address: 4730 SR 64 E., Bradenton, FL 34206. 9 THE INTERCOM WWW.FLDFS.COM Companies approved for business in Florida (July 12, 2004 to August 22, 2005) JDCH Risk Purchasing Group, Inc., approved August 22, 2005. Lines of Business: Medical Malpractice. Address: 3501 Johnson St., Hollywood, FL 33021 Other Liability, Burglary and Theft and Mobile Home Multiperil. Address: 28819 Franklin Road, Southfield MI 48034. National Farmers Union Property and Casualty Co., approved August 16, 2005. Lines of Business: Fire, Allied Lines, Farm owners Multiperil, Home Owners Multiperil, Commercial Mulitperil, Ocean Marine, Inland Marine, Earthquake, Other Liability, Private Passenger Auto Liability, Automotive Liability, PPA Physical Auto Physical Damage, Commercial Auto Physical Damage, Fidelity, Surety, Glass, Burglary and Theft, Boiler and Machinery Address: 11900 East Cornell, Aurora, CO 80014-3194. Medco Containment Life Insurance Co., was approved as a Life and Health insurer on July 21, 2005. Lines of Business: Accident and Health. Address: 100 Parsons Pond Drive Franklin Lakes, NJ 07417-2603 Homeland Insurance Company of New York was approved as a Surplus Lines insurer on July 21, 2005. Lines of Business: Fire, Allied Lines, Commercial Multi Peril, Inland Marine, and Other Liability. Address: One Beacon St., Boston MA 02108-3100. Country Investors life Assurance Co., was approved on August 16, 2005. Lines of Business: Life, Variable Annuities, Variable Life. Address:1707 North Towanda Ave., Bloomington IL, 61701-2090. Suncoast Physician Health Plan, Inc., was approved as a Health Maintenance Organization on July 13, 2005. Lines of Business: Health Maintenance Organizations. Address: 2900 Glades Circle, Suite 250, Weston FL 33327. Seneca Specialty Co., was approved on August 5, 2005 as a Property and Casualty insurer. Lines of Business: Surplus Lines All. Address: 160 Water St., New York, NY 10038. Summit Health Plan, Inc., was approved as a Health Maintenance Organization on July 13, 2005. Lines of Business: Health Maintenance Organization. Address: 300 South Park Rd., Hollywood, FL 33021. Avia Dental Plan was approved on August 5, 2005 as a Discount Medical Plan Organization. Lines of Business: Discount Medical Plan. Address: 28 Southern ave., Pittsburgh, PA 15211. Manchester Management, LLC was approved as a Third Party Administrator on July 13, 2005. Address: 7700 North Kendall Dr., Suite 401, Miami, FL 33156. Specialized Local Delivery Risk Retention Group was approved on August 3, 2005, as a Risk Retention Group. Lines of Business: Commercial Automobile Liability and Other Liability. Contact: Heather Ross. Address:1501 Wilson Blvd. Suite 1110, Arlington, DC 22209. Lakeland Regional Health Ventures Risk Purchasing Group was approved as a Purchasing group on July 7, 2005. Lines of Business: Medical Malpractice. Address: 1324 Lakeland Hills Boulevard, Lakeland, FL 33805. QBW of Florida, Inc., was approved on August 5, 2005, as a Home Warranty Assoc. Lines of Business: Home Warranties. Address: 325 North 2nd St., Wornleysburg, PA. Funeral Directors Life Insurance Company was approved as a Life and Health insurer on July 7, 2005. Lines of Business: Life and Group Life and Annuities. Address: 6550 Directors Parkway, Abilene, TX 79606. Physicians United Plan, Inc., was approved as a Health Maintenance Organization on July 29, 2005. Lines of Business: Health Maintenance Organizations. Address: 1950 Lee Road Suite 208, Winter Park FL 32789. Vantage America Solutions, Inc., was approved as a Discount Medical Plan Organization on July 7, 2005. Lines of Business: Discount Medical Plan. Address: 1275 Milwaukee Ave., Glenview, IL 60025-2463. Progeny Marketing Innovations was approved as a Discount Medical Plan Organization on July 29, 2005. Lines of Business: Discount Medical Plan. Address: 400 Duke Drive, Franklin, TN 37067 Access One Consumer Health, Inc., was approved as a Discount Medical Plan Organization on July 7, 2005. Lines of Business: Discount Medical Plan. Address: 809 East Main St., Spartanburg, SC 29302. Florida Health Solution, Corp., was approved as a Life and Health insurer on July 29, 2005. Lines of Business: Health Clinics. Address: 7350 North West 7th St., Suite 204, Miami, FL 33126 Home Warranty of America, Inc., was approved on July 7, 2005, to do business as a Home Warranty Association. Lines of Business: Home Warranty Assoc. Address: 1549 Barclay Blvd., Buffalo Grove, IL 60089. Home Pointe Insurance Co., was approved as a Property and Casualty insurer on July 29, 2005. Lines of Business: Fire, Allied Lines, Homeowners Multiperil, Inland Marine, (Continued on Page 11) 10 THE INTERCOM WWW.FLDFS.COM New Companies (cont.) (July 12, 2004 to August 22, 2005) Magellan Behavioral Health of Florida, Inc., was approved as a Life and Health insurer on July 1, 2005. Lines of Business: Prepaid Limited Health Service Organization. Address: 6950 Columbia Gateway Drive, Columbia, MD 21046. Mednet Benefits, Inc., was approved as a Discount Medical Plan Organization on June 8, 2005. Lines of Business: Discount Medical Plan. Address: 1-25 West Beaver Creek Road, Richmond Hill, Ontario L4B1K2. National Grange Mutual Insurance Co. was approved as a Property and Casualty insurer on May 26, 2005. Lines of Business: Fire; Allied Lines; Farm Owners Multi Peril; Homeowners Multi Peril; Commercial Multi Peril; Inland Marine; Workersʼ Compensation; Other Liability; Private Passenger Auto Liability; Commercial Automobile Liability; PPA Physical Damage; Commercial Auto Physical Damage; Fidelity; Surety; Glass; Burglary and Theft; Boiler and Machinery; Mobile Home Multi Peril; Mobile Home Physical Damage and Multi Peril Crop. Address: 55 West St., Keene, NH 03431. United Healthcare Services Inc., was approved as a Discount Medical Plan Organization on July 1, 2005. Lines of Business: Discount Medical Plan. Address: 450 Columbus Boulevard CT030-15NA, Hartford, CT 06103. Profamily Plan, Inc., was approved as a Discount Medical Plan Organization on July 1, 2005. Lines of Business: Discount Medical Plan. Address: 8751 West Broward Blvd., Suite 200, Plantation, FL 33324-2630. Starmark Benefits, Inc.was approved as a Pre-paid Limited Health Organization on July 1, 2005. Lines of Business: Dental Service Plan Corporation (Prepaid Dental). Address: 2929 N. University Dr, Ste. 102, Coral Springs, FL 330655047. Alliance HealthCard of Florida, Inc., was approved as a Discount Medical Plan Organization on May 26, 2005. Lines of Business: Discount Medical Plan. Address: 3500 Parkway Lane, Suite 720, Norcross, GA 30092. Allianz Marine & Aviation was approved as a Property and Casualty insurer on June 22, 2005. Lines of Business: Ocean Marine, Aircraft Address: Großer Burstah 3, D-20457 Hamburg, Germany. HealthAllies, Inc., was approved as a Discount Medical Plan Organization on May 26, 2005. Lines of Business: Discount Medical Plan. Address: 450 Columbus Boulevard, CT030-15NB, Hartford, CT 06103. Funeral Directors Planning Group, Inc., was approved as a Risk Purchasing Group on June 20, 2005. Lines of Business: Other Liability. Address: 370 Old Country Road, Garden City, NY 11530. DentalPlans.com, Inc., was approved as a Discount Medical Plan Organization on May 26, 2005. Lines of Business: Discount Medical Plan. Address: 29 South Federal Highway, Dania, FL 33004. Swimming Pool Services RPG, Inc., was approved as a Risk Purchasing Group on June 21, 2005. Lines of Business: Other Liability Address: Post Office Box 940880, Simi Valley, CA 93094-0880. HealthSun Health Plans, Inc., was approved as a Health Maintenance Organization on May 26, 2005. Lines of Business: Health Maintenance Organization. Address: 1205 SW 37th Ave., Second Floor, Miami, FL 33135-4226. Health Care and Human Services Insurance PG Association of America, Inc., was approved as a Purchasing Group on June 20, 2005. Lines of Business: Other Liability; Commercial Automobile Liability. Address: PO Box 426148, Salt Lake City, UT 84152-6148. Cinergy Health, Inc., was approved as a Discount Medical Plan Organization on May 26, 2005. Lines of Business: Discount Medical Plan. Address: 19495 Biscayne Boulevard, Suite 604, Aventura, FL. NSA Risk Retention Group was approved as a Risk Retention Group on April 22, 2005. Lines of Business: Other Liability. Address: PO Box 1687, Burlington, VT 05403. International Association of Benefits was approved as a Discount Medical Plan Organization on May 26, 2005. Lines of Business: Discount Medical Plan. Address: Post Office Box 224767, Dallas, TX 75222-4767. Best Benefit, Inc., was approved as a Discount Medical Plan Organization on June 8, 2005. Lines of Business: Discount Medical Plan. Address: 8420 W. Bryn Mawr Ave., Suite 700, Chicago, IL 60631-3403. 11 (Continued on Page 12) THE INTERCOM WWW.FLDFS.COM New Companies (cont.) (July 12, 2004 to August 22, 2005) Main Street America Assurance Co. was approved as a Property and Casualty insurer on May 26, 2005. Lines of Business: Fire; Allied Lines; Farm Owners Multi Peril; Homeowners Multi Peril; Commercial Multi Peril; Inland Marine; Workersʼ Compensation; Other Liability; Private Passenger Auto Liability; Commercial Automobile Liability; PPA Physical Damage; Commercial Auto Physical Damage; Fidelity; Surety; Glass; Burglary and Theft; Boiler and Machinery; Mobile Home Multi Peril; Mobile Home Physical Damage; Multi Peril Crop. Address: 55 West St., Keene, NH 03431 Transurance Risk Retention Group, Inc., was approved as a Risk Retention Group on May 2, 2005. Lines of Business: Other Liability; Commercial Automobile Liability. Address: 1501 Wilson Blvd., Suite 110, Arlington, VA 22209. Educatorʼs Purchasing Group was approved as a Purchasing Group on May 2, 2005. Lines of Business: Other Liability. Address: 8144 Walnut Hill Lane #400, Dallas, TX 75231. Aquacal, Inc., was approved April 28, 2005, to do business as a Service Warranty Association. Lines of Business: Service Warranties (Non-Auto) Address: 5755 Powerline Road, Ft. Lauderdale, FL 32309-2001. Fidelity Fire & Casualty Co. was approved as a Property and Casualty insurer on May 26, 2005. Lines of Business: Fire; Allied Lines; Homeowners Multi Peril. Address: 200 Colonial Center Parkway, Suite 100, Lake Mary, FL 32746. Campmed Casualty & Indemnity Company, Inc. of Maryland was approved as a Property and Casualty insurer on April 28, 2005. Lines of Business: Medical Malpractice; Other Liability. Address: 3851 Farragut Ave., Kensington, MD 20895. Affordable Family Health Services was approved as a Discount Medical Plan Organization on May 19, 2005. Lines of Business: Discount Medical Plan. Address: 3957 Pleasantdale Road, Atlanta, GA 30340. Health Choice Network, Inc., was approved as a Discount Medical Plan Organization on April 28, 2005. Lines of Business: Discount Medical Plan. Address: 9064 Northwest 13th Terrace, Miami, FL 33172. Assured Options System, Inc.,d/b/a/ Medmore was approved as a Life and Health insurer on May 19, 2005. Lines of Business: Discount Medical Plan. Address: 3155 NW 82nd Ave., Suite 201, Doral, FL 33122 Atlantic Dental, Inc., was approved as a Discount Medical Plan Organization on April 28, 2005. Lines of Business: Discount Medical Plan. Address: 28010 Ponce De Leon Blvd., Suite 600, Coral Gables, FL 33134. Southern Eagle Insurance Co. was approved as a Property and Casualty insurer on May 19, 2005. Lines of Business: Workersʼ Compensation. 406 43rd St., Bradenton, FL 34209-2952. Ameriguard Risk Retention Group, Inc., was approved as a Property and Casualty insurer on April 26, 2005. Lines of Business: Other Liability; Commercial Automobile Liability. Address: 2386 Airport Road, Barre, VT 05614. Wellcare Prescription Insurance, Inc.,was approved as a Life and Health insurer on May 20, 2005. Lines of Business: Accident and Health. Address: 8735 Henderson Road, Renaissance Two, Tampa, FL 33634. Florida Peninsula Insurance Co. was approved as a Property and Casualty insurer on April 22, 2005. Lines of Business: Homeowners Multi Peril. Address: 2924 Davie Road, Suite 202, Davie, FL 33314. Sports & Fitness Insurance Purchasing Group Association was approved as a Property and Casualty insurer on May 20, 2005. Lines of Business: Other Liability. Address: 212 Key Drive, Suite A, Madison, MS 39110. Metcare Health Plans, Inc., was approved as a Health Maintenance Organization on April 22, 2005. Lines of Business: Health Maintenance Organizations. Address: 250 S. Australian Ave., Suite 400, West Palm Beach, FL 33401. American Guaranty Title Insurance Co. was approved as a Property and Casualty insurer on May 19, 2005. Lines of Business: Title. 4040 North Tulsa, Oklahoma City, OK 73112. Protective Marketing Enterprises, Inc., was approved as a Discount Medical Plan Organization on April 22, 2005. Lines of Business: Discount Medical Plan. Address: P.O. Box 10727, Birmingham, Alabama 32502. First Home Insurance Co. was approved as a Property and Casualty insurer on May 2, 2005. Lines of Business: Fire; Allied Lines; Homeowners Multi Peril; Inland Marine. Address: 29621 Northwestern Highway, Southfield, MI 48034. Infinity National Insurance Co. was approved as a Property and Casualty insurer on April 8, 2005, 2005. Lines of Business: Private Passenger Auto Liability; PPA Physical Damage. Address: PO Box 830189, Birmingham, Alabama 35283-0189. American Specialty Health Networks, Inc.,was approved as a Discount Medical Plan Organization on May 4, 2005. Lines of Business: Discount Medical Plan. 777 Front St., San Diego, CA 92101. 12 THE INTERCOM WWW.FLDFS.COM (Continued on Page 13) New Companies (cont.) (July 12, 2004 to August 22, 2005) Florida Health Solution, Corp. was approved as a Discount Medical Plan Organization insurer on April 7, 2005. Lines of Business: Discount Medical Plan. Address: 7350 N.W. 7th St., Suite 204, Miami, FL 33126. Housing Authority Property Insurance was approved as a Property and Casualty insurer on March 31, 2005. Lines of Business: Fire; Allied Lines; Commercial Multi Peril; Inland Marine; Other Liability; Commercial Automobile Liability; Commercial Auto Physical Damage; Fidelity; Boiler and Machinery. Address: P.O. Box 189, Cheshire, CT 06410-0189. Benefit Services of America, Inc., was approved as a Discount Medical Plan Organization insurer on April 7, 2005. Lines of Business: Discount Medical Plan. 101 South Wymore Road, Suite 300, Altamonte Springs, FL 32714. Claim Professional Liability Insurance Co. was approved as a Risk Retention Group insurer on March 28, 2005. Lines of Business: Other Liability. Address: P.O. Box 306, Montpelier, VT 05601-0360. Sunshine Medical Network II, Inc., was approved as a Discount Medical Plan Organization insurer on April 7, 2005. Lines of Business: Discount Medical Plan. Address: 825 SW 87th Ave., Suite B, Miami, FL 33174. Restoration Risk Retention Group was approved as a Property and Casualty insurer on March 19, 2005. Lines of Business: Other Liability. Address: 2999 North 44th St., Suite 250, Phoenix, AZ 85018. Southern Fidelity Insurance Co. was approved as a Property and Casualty insurer on April 7, 2005. Lines of Business: Fire; Farm Owners MultiPeril; Homeowners Multi Peril; Mobile Home Multi Peril. Address: PMB #406 3491-11 Thomasville Road, Tallahassee, FL 32309-3459. North Florida Behavioral Health Partners, Inc., was approved as a Life and Health insurer on March 17, 2005. Lines of Business: Pharmaceutical Services; Mental Health Services; Substances Abuse Services. Address: 3014 N. US Highway 301, Ste. 1000, Tampa, FL 33619. Security First Insurance Co. was approved as a Property and Casualty insurer on April 4, 2005. Lines of Business: Fire; Homeowners. Address: 140 S. Atlantic Ave., Suite 400, Ormond Beach, FL 32176. 20/20 Eyecare Plan, Inc., was approved as a Life and Health insurer on March 17, 2005. Lines of Business: Discount Medical Plan. Address: 2691 E. Oakland Park Blvd., Ste. 400, Oakland Park, FL 33306. Sunz Insurance Co. was approved as a Property and Casualty insurer on March 24, 2005. Lines of Business: Workersʼ Compensation. Address: 21226 Stonewood Drive, Boca Raton, FL 33428-1014. NEWBN, Inc., was approved as a Life and Health insurer on March 17, 2005. Lines of Business: Discount Medical Plan. Address: 14240 Proton Road, Dallas, TX 75244. Careington International Corp. was approved as a Discount Medical Plan Organization on March 24, 2005. Lines of Business: Discount Medical Plan. Address: 7400 Gaylord Parkway, Frisco, TX 75034. Starmark Benefits, Inc., was approved as a Life and Health insurer on March 17, 2005. Lines of Business: Discount Medical Plan. 2929 University Drive, Suite 102, Coral Springs, FL 33065-5047. Dental Network of America, Inc., was approved as a Discount Medical Plan Organization on March 24, 2005. Lines of Business: Discount Medical Plan. Address: 2 Transam Plaza Drive, Oakbrook Terrace, IL 60181-4823. Life Settlement Solutions, Inc. was approved to do business as a Viatical Settlement Provider. Lines of Business: Viatical Settlement Provider Address: 9201 Spectrum Center Blvd., Suite 105, San Diego, CA 92123. The Capella Group, Inc., was approved as a Discount Medical Plan Organization on March 24, 2005. Lines of Business: Discount Medical Plan. Address: 2040 N. Highway 360, Grand Prairie, TX 75050. Garrison Property and Casualty Insurance Co. was approved as a Property and Casualty insurer on March 2, 2005. Lines of Business: Fire, Allied Lines, Homeowners Multi Peril, Ocean Marine, Inland Marine, Earthquake, Other Liability, Private Passenger Auto Liability, PPA Physical Damage. Address: 9800 Fredericksburg Road, San Antonio, TX 78288. Ameriplan Corp. was approved as a Discount Medical Plan Organization on March 24, 2005. Lines of Business: Discount Medical Plan. Address: 5700 Democracy Drive, Suite 1000, Plano, TX 75024-7126. Aetna Life Insurance Co. was approved as a Discount Medical Plan Organization on March 2, 2005. Lines of Business: Discount Medical Plan. Address: 151 Farmington Ave., Hartford, CT 06156. (Continued on Page 14) 13 THE INTERCOM WWW.FLDFS.COM New Companies (cont.) (July 12, 2004 to August 22, 2005) Country Mutual Insurance Co. was approved as a Property and Casualty insurer on December 29, 2004. Lines of Business: Fire; Allied Lines; Homeowners Multi Peril; Commercial Multi Peril; Inland Marine; Earthquake; Other Liability; Private Passenger Auto Liability; Commercial Automobile Liability; PAA Physical Damage; Commercial Auto Physical Damage; Mobile Home Multi Peril; Mobile Home Physical Damage; Miscellaneous. Address: P.O. Box 2100, Bloomington, IL 61702-2100. Optimum Healthcare, Inc., was approved as a Health Maintenance Organization on February 21, 2005. Lines of Business: Health Maintenance Organizations. Address: 5478 Spring Hill Drive, Spring Hill, FL 34606. Freedom Health, Inc., was approved as a Health Maintenance Organization on February 14, 2005. Lines of Business: Health Maintenance Organizations. 2955 SE 3rd Court, Ocala, FL 34471. Builders Insurance Company, Inc., was approved as a Property and Casualty insurer on December 29, 2004. Lines of Business: Workersʼ Compensation. Address: 1210 South Valley View Blvd., Suite 114, Las Vegas, NV 89102. Prime Insurance Syndicate, Inc., was approved as a Surplus Lines insurer on February 8, 2005. Lines of Business: Fire; Homeowners Multi Peril; Commercial Multi Peril; Ocean Marine; Inland Marine; Other Liability; Mobile Home Multi Peril; Mobile Home Physical Damage. Address: P.O. Box 4439, Sandy, UH 84091-4439. Country Casualty Insurance Co. was approved as a Property and Casualty insurer on December 29, 2004. Lines of Business: Fire; Allied Lines; Homeowners Multi Peril; Commercial Multi Peril; Inland Marine; Earthquake; Other Liability; Private Passenger Auto Liability; Commercial Automobile Liability; PAA Physical Damage; Commercial Auto Physical Damage; Mobile Home Multi Peril; Mobile Home Physical Damage; Miscellaneous. Address: P.O. Box 2100, Bloomington, IL 61702-2100. Alfa Vision Insurance Corp. was approved as a Property and Casualty insurer on February 8, 2005. Lines of Business: Private Passenger Auto Liability; PAA Physical Damage. Address: P.O. Box 11000, Montgomery, AL 36191-0001. Service Group Administrators, Inc., was approved to do business as a Motor Vehicle Service Agreement Company, on February 8, 2005. Lines of Business: Auto Warranties Address: 6907 Capital of Texas Highway, Austin, TX 78731. Country Life Insurance Co. was approved as a Life and Health insurer on December 29, 2004. Lines of Business: Life; Accident and Health. Address: P.O. Box 2000, Bloomington, IL 61702-2000. Yorktowne Premium Finance Company was approved to do business as a Premium Finance Company on February 8, 2005. Lines of Business: Premium Finance Address: 3915 Biscayne Blvd., Miami, FL 33137. CPP Florida, LLC was approved on December 8, 2004, to do business as a Service Warranty Association. Lines of Business: Service Warranties. Address: 5040 Linbar Drive, Suite 200, Nashville, TN 37211. Equity Insurance Co. was approved as a Property and Casualty insurer on January 13, 2005. Lines of Business: Private Passenger Auto Liability; PPA Physical Damage. Address: 4315 Lake Shore Drive, Suite J, Waco, TX 76710. Gulfstream Property and Casualty Insurance Co. was approved as a Property and Casualty insurer on November 30, 2004. Lines of Business: Fire; Allied Lines; Homeowners Mulit Peril, Mobile Home Multi Peril. Address: 6964 Professional Parkway East, Sarasota, FL 34240. Church Life Insurance Corp. was approved as a Life and Health insurer on January 5, 2005. Lines of Business: Life; Group Life and Annuities; Accident and Health. Address: 445 Fifth Ave., New York, NY 10016. Southern Oak Insurance Co. was approved as a Property and Casualty insurer on December 2, 2004. Lines of Business: Fire, Homeowners Multi Peril, Inland Marine. Address: One Independent Drive, Suite 1900, Jacksonville, FL 32202. Key Risk Insurance Co. was approved as a Property and Casualty insurer on December 29, 2004. Lines of Business: Workersʼ Compensation. Address: P.O. Box 49129, Greensboro, NC 27419-0000. Country Preferred Insurance Co. was approved as a Property and Casualty insurer on December 29, 2004. Lines of Business: Fire; Allied Lines; Homeowners Multi Peril; Commercial Multi Peril; Inland Marine; Earthquake; Other Liability; Private Passenger Auto Liability; Commercial Automobile Liability; PAA Physical Damage; Commercial Auto Physical Damage; Mobile Home Multi Peril; Mobile Home Physical Damage; Miscellaneous. Address: P.O. Box 2100, Bloomington, IL 61702-2100. 14 Esurance Property and Casualty Insurance Co. was approved as a Property and Casualty insurer on November 30, 2004. Lines of Business: Private Passenger Auto Liability; Commercial Automobile Liability. Address: 747 Front St., 4th Floor, San Francisco, CA 94111-1922. Pegasus Insurance Co. was approved as a Property and Casualty insurer on November 16, 2004. Line of Business: Workersʼ Compensation. Address: P.O. Box 729, Alexander City, AL 35011-0729. THE INTERCOM WWW.FLDFS.COM (Continued on Page 15) New Companies (cont.) (July 12, 2004 to August 22, 2005) Integon Specialty Insurance Co. was approved as a Surplus Lines insurer on November 16, 2004. Lines of Business: Fire; Allied Lines; Commercial Auto Physical Damage. Address: P.O. Box 3199, Winston-Salem, NC 27102-3199. Medica Healthcare Plan, Inc., was approved as a Medicare Plus Choice Provider. Sponsored Org (MPC-PSO) on September 2, 2004. Line of Business: Health Maintenance. Address: 4000 Ponce De Leon Blvd., Suite 650, Coral Gables, FL 33146. First Catholic Slovak Ladies Association of the U.S.A. was approved as a Fraternal Benefit Society on November 16, 2004. Lines of Business: Fraternal Life. Address: 24950 Chagrin Blvd., Beachwood, OH 44122-5634. Encompass Floridian Indemnity Co. was approved as a Property and Casualty insurer on August 27, 2004. Lines of Business: Fire; Allied Lines; Inland Marine; Private Passenger Auto Liability; PPA Physical Damage; Homeowners Multi Peril. Address: 3075 Sanders Road, Suite H1A, Northbrook, IL 60062-7127. Q Capital Strategies, LLC was approved on November 16, 2004, to do business as a Viatical Settlement Provider. Lines of Business: Viatical Settlement Provider Address: 950 Third Ave., 23rd Floor, New York, NY 10022. First Guard Insurance Co. was approved as a Property and Casualty insurer on August 27, 2004. Line of Business: Commercial Auto Physical Damage. Address: 200 Nokomis Ave., 4th Floor, Venice, FL 34285-2323. TNUS Insurance Co. was approved as a Property and Casualty insurer on October 27, 2004. Lines of Business: Fire; Allied Lines; Commercial Multi Peril; Ocean Marine; Inland Marine; Workersʼ Compensation; Other Liability; Commercial Automobile Liability; Commercial Auto Physical Damage; Glass; Burglary and Theft. Address: 230 Park Ave., New York, NY 10169. General Fidelity Insurance Co. was approved as a Property and Casualty insurer on August 30, 2004. Line of Business: Service Warranties (Non-Auto). 201 Tryon St., Charlotte, NC 28255. United States Surety Co. was approved as a Property and Casualty insurer on October 27, 2004. Lines of Business: Surety. Address: 20 W. Aylesbury Road, Timonium, MD 21094-5605. Physicians Preferred Insurance Reciprocal was approved as a Reciprocal insurer on August 27, 2004. Line of Business: Medical Malpractice. Address: 7791 Belfort Parkway, Suite 100, Jacksonville, FL 32256. Doral Administrative Services of Florida, Inc., was approved as a Prepaid Limited Health Service Organization on October 26, 2004. Lines of Business: Prepaid Limited Health Service Organization. Address: 12121 North Corporate Parkway, Mequon, WI 53092. National Group Insurance Co. was approved as a Property and Casualty insurer on August 4, 2004. Lines of Business: Fire; Allied Lines; Commercial Multi Peril; Inland Marine; Other Liability; Commercial Automobile Liability; Commercial Auto Physical Damage; Fidelity; Glass; Burglary and Theft. Address: 101 Almeria Ave., Coral Gables, FL 33134. Direct General Life Insurance Co. was approved as a Life and Health insurer on October 21, 2004. Lines of Business: Life. Address: 1281 Murfreesboro Road, Nashville, TN 37217. Producers Agriculture Insurance Co. was approved as a Property and Casualty insurer on July 22, 2004. Lines of Business: Fire; Allied Lines; Multi Peril Crop. Address: P.O. Box 229, Amarillo, TX 79105-0229. IDS Property Casualty Insurance Co. was approved as a Property and Casualty insurer on October 21, 2004. Lines of Business: Homeowners Multi Peril; Private Passenger. Address: 388 State St., Suite 420, Salem, OR 97301. RSUI Indemnity Co. was approved as a Property and Casualty insurer on July 22, 2004. Lines of Business: Fire; Allied Lines; Commercial Multi Peril; Inland Marine; Medical Malpractice; Earthquake; Other Liability; Glass; Boiler and Machinery; Miscellaneous Casualty. Address: 945 Paces Ferry Road, Atlanta, GA 30326. ASI Assurance Corp. was approved as a Property and Casualty insurer on October 21, 2004. Lines of Business: Fire; Allied Lines; Homeowners Multi Peril; Inland Marine; Other Liability. Address: 1325 Snell Isle Blvd. NE, Suite 211, St. Petersburg, FL 33733-8018. Imerican Life and Health Insurance Co. was approved as a Life and Health insurer on October 12, 2004. Lines of Business: Life; Accident & Health. Address: 3501 Frontage Road, Suite 300, Tampa, FL 33607. 15 THE INTERCOM WWW.FLDFS.COM CFO releases annual top 10 fraud list 2004-2005 Top 10 cases add up to more than $2.7 million in losses F lorida’s Chief Financial Officer Tom Gallagher recently released the Department of Financial Services’ annual Top 10 Fraud List. The list summarizes this year’s costliest or boldest securities, financial and insurance fraud scams that resulted in arrests or convictions. The cases, listed in no particular order, add up to more than $2.7 million in financial losses during the fiscal year that began July 1, 2004, and ended June 30, 2005. Additional potential losses in these 10 cases – losses that may have occurred if an arrest had not been made when it was – add up to more than $1 million. This year’s Top 10 fraud schemes ranged from title insurance trickery to the perennial list maker, Personal Injury Protection auto insurance fraud, or PIP fraud. Not Flying Straight An attorney, who continued to work while collecting more than $130,000 in disability benefits, will not likely get a chance to cash in his frequent flyer miles anytime soon. He now faces up to 15 years in prison after insurance fraud detectives uncovered that he submitted false information on a disability claim. The attorney reported that, following a motor vehicle accident, he became partially disabled and that his condition deteriorated making him totally disabled in September 2003. Detectives, however, found that he had continued to practice law in Florida as well as in New York while he collected disability benefits. This is Not Monopoly A title agent accused of stealing more than $1.1 million in customer escrow funds took the money – along with her boyfriend and coworkers – on a Las Vegas junket, but didn’t bet on getting caught. The agent was operating Weed & Associates Title Services when American Pioneer Title 16 Insurance Company conducted an audit and discovered discrepancies in Weed & Associates’ escrow account. Fraud detectives determined that she misappropriated in excess of $1.1 million from the escrow account and used these funds to buy vehicles, the Las Vegas getaway and make a down payment on a $9 million Lake County land purchase. Her title agent license was immediately revoked and she faces up to 60 years in prison if convicted on the charges. The Reporter’s Instinct Eight individuals who illegally obtained traffic accident reports from police departments throughout Palm Beach, Broward and Dade counties posed as reporters to gain access to the reports. They used the information in the reports to solicit accident victims to go to medical clinics and auto body shops for the purpose of collecting money on fraudulent auto insurance claims. They pretended to work for media publications such as Impact News Weekly, South Florida Journal and Greek American Herald. Home Repairs the Cheating Way (or Huff and Puff) A Brevard County homeowner claimed that renovation work to his home was the result of hurricane damage, but the work had begun almost a month before the hurricane hit. He filed the fraudulent claim last September with Citizens Property Insurance Corporation for his home, claiming that Hurricane Frances caused nearly $60,000 in personal property damage. Detectives, however, determined that the homeowner was already under contract to remodel his residence, and the work, which involved the removal of all of his furniture as well as the roof and windows, began on Aug. 10, 2004. Hurricane Frances struck the Treasure Coast on September 5, 2004 THE INTERCOM WWW.FLDFS.COM Fake Cards, Real Money A man who sold fake motor vehicle insurance cards to nearly 200 South Florida drivers was sentenced to three years in prison. He pleaded guilty to nine counts of marketing a false or fraudulent motor vehicle insurance card and one count of organized scheme to defraud. State fraud investigators determined that he issued at least 196 cards, most of them to drivers in West Palm Beach and Riviera Beach. The cards appeared to be issued by Progressive Insurance Company and purported to carry the minimum statutory levels of Personal Injury Protection and Property Damage coverage. The cards had the same policy number, with different personal and vehicle information typed on them. The World is Your Stage Fraud detectives in February arrested 25 individuals believed to have been involved in a ring that staged at least a dozen auto crashes and fraudulently billed insurance companies for $1 million. If convicted, they will face a minimum mandatory sentence of two years in prison for organizing the staged crashes, and up to 15 years in prison on all charges. The suspected ringleader is charged with 51 counts each of insurance fraud and grand theft, four counts of staging an accident, and organized scheme to defraud. Investigators believe he may have staged as many as 90 crashes during the last several years. Now You Can Panic A man who allegedly lied on his application for disability income insurance and then filed a claim one week after getting the policy is facing felony charges that could land him up to 65 years in prison. In possession of a real estate license the man claimed he was unable to work due to panic attacks. Department detectives said (Continued on Page 17) (Continued from Page 16) operated an agency in Jacksonville. He persuaded several elderly victims to surrender their annuities and reinvest into other insurance products that he sold, but insurance fraud detectives determined that once he received the surrender proceeds from the annuities, he converted the monies to his own personal use. Two of the victims, who ranged in age from 68 to 79, have since died. medical and hospital records confirmed that he provided false information regarding his medical history, and documents from the Social Security Administration indicated he provided false salary information as well. Based on his application, he was issued a Disability Income policy that provided a monthly disability benefit of $3,000 until he turned 65. His maximum benefit for disability would have been approximately $828,000. The claim was denied. Land Ho Three South Floridians bamboozled a title insurance company out of $1.2 million by playing with the paperwork. Anthony Phillips, Suzanne Destefano and Chena Henry are accused of conspiring to steal $1.2 million from Attorney’s Title Insurance Fund through a fictitious purchase of property. The lending agent was advised to wire the money to an unlicensed broker (Chena Henry) for the property. Henry then followed the instructions of Anthony Phillips and wired the money to Phillips and Suzanne Destefano in prescribed amounts. Phillips used the stolen money to purchase property in which he had an interest in MiamiDade County. Who Are You? A couple and a relative are facing felony insurance fraud charges after state fraud detectives determined they fraudulently collected $39,000 from their insurance coverage stemming from a staged automobile accident. Detectives determined that the three gave false information to their insurance company following a January 2004 staged crash. The couple said they did not know the third person, who was in the other car, but a witness said they were seen talking prior to the accident, and the investigation revealed that they are related. The couple’s two young daughters were in the car at the time of the staged accident. Rewards are payable to persons providing information leading to the arrest and conviction of those committing complex and organized insurance crimes. All reports may remain confidential. Call toll-free inside the state of Florida: (800) 378-0445. Outside the state of Florida call: (850) 4133261. Angling for Annuities An insurance agent who stole $366,000 by convincing at least six elderly clients to cash in their annuities and reinvest in other insurance products was sentenced to three years in prison and order to pay restitution. The licensed agent Donʼt forget to update your contact information to receive news and information from the Department of Financial Services, as well as updates from The Intercom. Go to http://aalf.fldfs.com for more information! Agent Referral Service The Florida Market Assistance Plan (FMAP) was created by the Legislature in 1985 as a service organization designed to assist consumers in obtaining property and casualty insurance coverage from authorized insurers in the private market. This service is designed to match consumers who cannot find property insurance with Florida licensed agents who are writing new business. The referral encompasses all property and casualty lines of business, excluding workers’ compensation, employer’s liability, malpractice and motor vehicle coverage. Information on agents and companies writing such coverage is collected, maintained and updated by FMAP through questionnaires completed by agents licensed to write property and casualty insurance in the state of Florida. They can be found online at http://www.fmap.org. 17 THE INTERCOM WWW.FLDFS.COM Disciplinary Actions DOWELL Rube Allen Ft. Walton Beach DUARTE Julissa Cristina Coral Gables EDWARDS WHOLESALE, INC. Pensacola EDWARDS Jamie Lawrence Cape Coral EDWARDS Michael D. Pensacola EDWARDS-HOBBS Deborah J. Panama City ENLOW Deborah Lynn Las Vegas ENNIS Eugene Clay Bradenton EQUITABLE TITLE INSURANCE S Miami Lakes EVANS, JR. David Michael Spring Hill FERGUSON Lorenzo Reynoldo Orlando FOSTER, JR. Bruce A. Poland FRANZ Carol A. Hollywood FUENTES Daisy Miami GIAVANNO Braccus Lucien Satellite Beach GILLUM David L. Kissimmee GOLDMAN Kerly Delray Beach GONZALEZ Armando Rene Miami GONZALEZ John Edward Tampa GOODMAN Ramon Wallace Miami GORDILLO Sergio Jean Orlando GRIGGS Thomas Larry Jacksonville HALEY Robert Edward San Antonio HARRINGTON Donna Elaine Riverview HENGST Allen Lee Orlando HENWOOD Ray Arthur Lake Wales HERBER Jeffrey M. Rome HEWELL Deborah French Cocoa HOCHMAN Paul Pompano Beach HORNBECK Scott Asher N. Fort Myers HUDSON Buddy Lee Orange Park HUDSON Verna Ida Orange Park HUGHES Samuel Davis Panama City INGRAM Michael George Titusville JACKSONVILLE LAW & TITLE, INC. Jacksonville JAMES Lilibeth Pante Altamonte Springs KAY Shirley Jean Jacksonville KEENE Kendall Menard Ft. Lauderdale KENNEDY Mark Durbahn Hobe Sound KEYES Kenneth Dowling Inverness KIMPEL James Merle Leesburg KNECHT Kelly Ann Miami LAIT Michael Harris Windermere LAUSTRA Kim Marie Hollywood LENTZ Lisa Simone Coral Springs LESTER Anthony P. Miami LETCHWORTH, III Herman Roger Tarpon Springs LEVENSON Stephen Daryl (reinstated 7/26/04) Weston LOCKE Davey B. Lake Worth LURCH Christina M. Jacksonville MAHLE Frederick Bruce Sarasota MALDONADO Karen Marie Palm City MALONE West Tallahassee MANGIANTE Robert Henry Naples MANNING Margaret M. Redondo Beach MARION Angela Veronica Miami MARTINEZ Hugo Gregorio Miami MCMULLEN Richard John Huntington MILLENNIUM TITLE COMPANY, INC. Miami MINNS Jeffrey R. Miami MONDESIR Sandra Orlando MORA-HERREA Sandra Miami Beach April 2, 2004 - August 31, 2005 Many of the following disciplinary actions have been resolved through consent orders based upon settlement stipulations in which there was no finding or admission of guilt by the licensee. The department believes that notification of these actions is in the public interest and, although every effort is made to provide correct information, our readers are cautioned to check with the department before making a decision based upon this listing. This listing does not reflect pending appeals or requests for hearings. Inquiries should be directed to: Florida Department of Financial Services, Division of Agent and Agency Services, Bureau of Licensing, 200 East Gaines Street, Tallahassee, FL 32399-0319; telephone (850) 413-3137, ext. 1101. Warning: No part of this listing may be used by a licensee to gain a competitive advantage over any person named herein. Any licensee who does so may be in violation of Section 626.9541(1)(c), Florida Statutes. REVOCATIONS LAST NAME FIRST and MIDDLE CITY STATE ACHILLE Jean Robert Lake Worth AGULLA Marc Charles Orlando ALFONSO Dayanna (reinstated 7/15/05) Coral Gables ALI Sayed Amjad Lakeland ALL IN THE FAMILY TITLE COMP. Pembroke Pines ALONSO Teresa Hialeah BADER Michael Charles Deerfield Beach BAKER Julie Kathleen Naples BARNES, JR. Calvin Nathaniel Milton BARRISTERS LAW AND TITLE CO. Jacksonville BERG Joel A. Ft. Lauderdale BRUNET Jeannettee Claudette Cocoa BYRD Clayton Lewis Sanford CANTRELL Lloyd Nelson Silver Springs CARIBBEAN TITLE COMPANY, LTD Miami Beach CARMAN Christian T. Plantation CASTAGNA John Paul Deerfield Beach CATANESE Peter Louis Tampa CERRA, JR. Fernando Miami CHAPLES Paul Victor Kissimmee CHENHALL Terry Stephen St. Petersburg COLLAZO Hector Tampa COLLINS Marlon (reinstated 5/25/05) Bartow COMMERCIAL TITLE AGENCY, INC. Tallahassee CORREA Ernesto Mario Miami CROSS Charles Emory Tampa CUBITO Vincent Joseph Homestead DAMICO David Boca Raton DARIAS Ana C. Deerfield Beach DAVENPORT Richard Alan Ft. Myers DAVID Willie Orlando DEJESUS Luz Damaris Miami DIAZ Erasmo Gregory Miami DOWDELL Glenda Bowen N. Lauderdale 18 FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL THE INTERCOM WWW.FLDFS.COM FL FL FL FL FL FL NV FL FL FL FL OH FL FL FL FL FL FL FL FL FL FL TX FL FL FL NY FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL CA FL FL PA FL FL FL FL MUGARTEGUI Monica F/K/A M Miami MUNGER Judi Bonnie Tavares MURPHY Linda Faye Perry MURPHY Mindy Rae West Palm Beach PAPAGEORGIOU George Orlando PARROTT Gloria A. Deland PASELA Diana Yvette Cleveland PEREZ Angel M. Coral Gables PEREZ Armando Ruben Miami PHILLIPS Jacquelyn Diane Miami PHILLIPS Robert Marshall Palmetto PIMENTEL Christian Manuel Miami PLATINUM TITLE SERVICES, CO Coral Springs POMERANTZ Jay Lawrence Pompano Beach POSADA Eiden R. Pembroke Pines POTEL Albert Orlando PRAY Sheron Elaine aka Sheron Bu Winter Park PRESTIGE PROPERTY TITLE CO. Margate PROFESSIONAL TITLE AND TRU Fort Myers QUICK Ronald Christopher Spring Hill QUINTANA Luis Manuel Wellington RABIDEAU Thomas J. Green Bay RAHMING Cedric Jeffery Opa Locka RELIANT TITLE SERVICES, INC. Coral Springs RIDDELL Christine J. Torrance ROGART Ronald Miami Beach SAMPSON James Joseph Pompano SANDS Michael Mower Orlando SAWYER Laurie Ann Mount Dora SECHREST Carole Ann Blairsville SHERMAN David Allen Alpharetta SIBBLE-MCLEOD Sylvia St-Annie Miami SICRE Dax C. Coral Gables SMITH Lumon Ivey Milton SMITH Steven Robert (3/8/05) Ft. Lauderdale SMITH Vincent J. Mohnton STEPHENSON, Jr. Charles Judson Marianna STOCK Denise A. Jacksonville SWAFFORD James E. Blounstown TARTAGLIONE John Dominick Cape Coral TAYLOR Lamont (reinstated 10/12/04) Miami TOMMASULO Gerard Edward Fort Myers TOROSYAN Hayk Jonni Glendale TOWNSEND Darryl Clearwater TRIGG Steve Omaha TROUT Steve Allen Cape Coral TRUSSELL Terry George Jacksonville TURNER Jeffrey Mark Orlando INTERFIRST TITLE CORP. (a.k.a. UNITED TITLE) Miami URICK Dean William Sarasota VIERA Richard South Miami WAGNER Mary Ann Naples WHITE H. Wayne Lake Lady WHITE Rebecca Bonnie Bradenton WILLIAMS Feliciana Dewayne Ocala WILLIAMS Jimmie Pensacola WOLF Michael Irwin Ft. Myers WRIGHT Anthony Philip Avon Park YOUNG Jody Lake Placid ZELASKO Richard Anthony Hollywood ZINK (BUTTS) Doriana Valentina aka Dorian Fredericksburg 19 FL FL FL FL FL FL OH FL FL FL FL FL FL FL FL FL FL FL FL FL FL WI FL FL CA FL FL FL FL GA GA FL FL FL FL FL FL FL FL FL FL FL CA FL NE FL FL FL FL FL FL FL FL FL FL FL FL FL FL FL VA SUSPENSIONS LAST NAME FIRST and MIDDLE CITY STATE BENNETT-DAUGHERTY Rita A. (reinstated 12-12-05) Tallahassee FL BRASILI John Vincent Lantana FL CLARK Neel Thornton Pensacola FL COFFMAN Jeremy Othel Cincinnati OH CROUSE Charles Edward Jacksonville FL CROWLEY Christine Lynn (reinstated 5-3-05) Margate FL DANZY Deardes Dequon Bartow FL DARITY Rachan Milvet Orlando FL EXPEDIENT TITLE SERVICES, INC. Miramar FL FALOON Jennifer L. Jacksonville FL GREGG Franklin (reinstated 5-12-05) Osten FL HAMILTON Curtis Wayne Panama City FL HERROD Joy Sheryl (reinstated 5-27-05) N. Lauderdale FL HUGHES John Michael (reinstated 12-20-04) Mobile AL KENNEDY, III Thomas Seilles (reinstated 2-14-05) Pensacola FL KROLL Gary Melvin Tulsa OK LIEBERMAN Charles Steven Boca Raton FL LOPEZ Cynthia Helen Miami FL MACLENNAN CandySue (reinstated 12-22-05) Orange City FL MACK Anna Michelle Jacksonville FL MARC Jamil Boca Raton FL MARROW Christopher Lee (reinstated 7-22-05) Melbourne FL MARTINO Frank Joseph (reinstated 5-27-05) W. Palm Beach FL MASON Kevin Gregory (reinstated 7-27-05) Mary Esther FL MAYNER Carole Suzanne (reinstated 3-28-05) Brandon FL MURPHY Mary Owens Jacksonville FL NAUGHTON Martha Show (reinstated 12-22-05) Monticello FL NEWKIRK Carol May (reinstated 2-15-05) Orange City FL OCEJO Jorge Lazaro (reinstated 8-15-05) Miami FL ODY AUTO SALES, INC Hialeah FL PECKOS Matthew Thomas Brandon FL PEDULLA Vincent Joseph St. Petersburg FL PLATT David (reinstated 11-15-04) Deerfield Beach FL RICHARDSON Aaron A. Fort Lauderdale FL RITTER Raymond Kenneth (reinstated 4-7-05) N. Miami Beach FL ROGERS Derek Lin (reinstated 11-1-04) Jacksonville FL SMITH David Gerald Deltona FL SMITH Leonard (reinstated 12-7-04) Cummings FL SPURGE Sue Mahle N. Palm Beach FL STENGEL John Herbert Hollywood FL SULLIVAN Maureen C. Chattanooga TN SUMMERVILLE Adam C. (reinstated 5-26-05) Largo FL TARAFA, Jr. Marino Miami FL THELUSMA Anastasia Lyesse Pembroke Pines FL TRUEBLOOD Robert Wesley Hobe Sound FL VOGEL Howard Irvin West Palm Beach FL WERTEPNY Edward Martin Tampa FL WIGGINS Scott Fitzgerald Orlando FL ZELANKA Jerrod Keith Boca Raton FL This is an abreviated list of revocations and suspensions. A delay caused by last year’s hurricane season has kept a more up to date list from being printed in this issue. An up to date list will be in the next issue of the Intercom. THE INTERCOM WWW.FLDFS.COM THE Tom Gallagher INTERCOM Chief Financial Officer Lisa Miller, Chief of Staff Karen Chandler, Deputy Chief Financial Officer The Intercom is published by the Department of Financial Services, Division of Agent and Agency Services. DIVISION OF AGENT AND AGENCY SERVICES Mary Alice Palmer, Division Director Philip M. Fountain, Assistant Division Director Sean Rinehart Editor/Publisher (850) 413-5418 ••• BUREAU OF LICENSING Hazel Muhammad, Bureau Chief Matthew Tamplin, Assistant Bureau Chief Contributors: Barry Lanier, Hazel Muhammad, Jay Newton, Don Powers and Matt Tamplin. Bureau of Licensing ..............................................................................(850) 413-3137 Education Section ............................................................................(850) 413-3137 Qualification Section ......................................................................(850) 413-3137 We welcome suggestions and inquiries concerning The Intercom. Written suggestions should be mailed to Sean Rinehart, Florida Department of Financial Services, 200 East Gaines St., Room 416.4, Tallahassee, FL 32399-0318, or sent via e-mail to sean.rinehart@fldfs.com. Adjuster’s Qualifications • Fingerprint Information Nonresident Agents • Bail Bonds • Managing General Agents Terminations • Customer Representatives • Mediator Approval ©Copyright all rights reserved. Reproduction in whole or in part without permission is prohibited. License Control Section.......................................................................(850) 413-3137 Certification and Clearance Letters • Forms Appointment Renewals • Company and Agency Name Changes ••• BUREAU OF INVESTIGATION Barry Lanier, CLU, FLMI, Bureau Chief Patsy Bartolo, Assistant Bureau Chief I Bureau of Investigation........................................................................(850) 413-3136 The Tallahassee office investigates complaints in Calhoun, Dixie, Franklin, Gadsden, Gulf, Jackson, Jefferson, Lafayette, Leon, Liberty, Madison, Taylor, Wakulla and Washington counties NOTICE Investigative Field Offices Daytona Beach, Volusia County ...................................................... (386) 323-0901 Investigates complaints in Alachua, Brevard, Citrus, Columbia, Dixie, Flagler, Gilchrist, Hamilton, Lafayette, Levy, Marion, Putnam, Sumter, Suwannee and Volusia counties f your name, residence address, principal business street address or mailing address changes, you must notify the department within 60 days of the change. Licensees who fail to comply are in violation of Chapter 626.551, Florida Statutes, and are subject to investigation and possible disciplinary action. Fort Myers, Lee County .......................................................................(239) 461-4001 Investigates complaints in Charlotte, Collier, Desoto, Glades, Hendry, Highlands and Lee counties Jacksonville, Duval County .............................................................. (904) 798-5801 Investigates complaints in Baker, Bradford, Clay, Duval, Nassau, St. Johns and Union counties Miami, Dade County .............................................................................(305) 536-0301 Investigates complaints in Dade and Monroe counties The fastest and easiest way to update your contact information is via the internet. Go to https://aalf.fldfs.com on the department’s web site. Orlando, Orange County ....................................................................(407) 835-4401 Investigates complaints in Lake, Orange, Osceola and Seminole counties Pensacola, Escambia County.............................................................(850) 453-7801 Investigates complaints in Bay, Escambia, Holmes, Okaloosa, Santa Rosa, Walton and Washington counties If you still need to mail in your information for any reason please mail your notice of change to: Bureau of Licensing Department of Financial Services 200 E. Gaines St. Tallahassee, FL 32399-0319 20 Plantation, Broward County .............................................................. (954) 321-2901 Investigates complaints in Broward county Tampa Bay, Pinellas County ............................................................... (727) 563-1141 Investigates complaints in Hardee, Hernando, Hillsborough, Manatee, Pasco, Pinellas, Polk and Sarasota counties West Palm Beach, Palm Beach County........................................... (561) 640-6701 Investigates complaints in Indian River, Martin, Okeechobee, Palm Beach and St. Lucie counties THE INTERCOM WWW.FLDFS.COM