BPS13: Level 2 Standardized Business Process Models – Version 1.0 Department of Financial Services Date: 11/25/2015 Revision: Version 5.0 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Table of Contents 1. Introduction ......................................................................................................................... 3 2. Approach ............................................................................................................................ 3 3. 2.1 Background.................................................................................................................. 4 2.2 Purpose ....................................................................................................................... 4 2.3 Scope .......................................................................................................................... 4 2.4 Impacted Parties .......................................................................................................... 9 2.5 Positioning ..................................................................................................................10 2.6 Business Process/Best Practice Opportunities............................................................11 Level 2 Business Process Model .......................................................................................14 1.0 Accounts Receivable and Billing to Receipt (ARB) ......................................................14 2.0 Asset Acquisition to Disposal (A2D) ............................................................................34 3.0 Budget Preparation to Reversion (BUD) .....................................................................52 4.0 Cash Inflow to Outflow (CSH) .....................................................................................86 5.0 Grant Application to Closeout (GAC) ..........................................................................94 6.0 Payroll Hire to Separation (PAY) ...............................................................................127 7.0 Procurement to Payment (P2P) ................................................................................137 8.0 Project Development to Closeout (PJT) ....................................................................193 9.0 Record to Report (R2R) ............................................................................................216 10.0 Treasury Management (TRM) ...................................................................................248 4. Definitions ........................................................................................................................292 5. References/Citations ........................................................................................................305 Page 2 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 1. Introduction The 2013 General Appropriations Act (GAA) made funds available for the State of Florida (the State) to procure services to conduct a study to recommend either remediation or replacement of the State’s accounting subsystems. The study concluded that replacement of the Florida Accounting Information Resource System (FLAIR) and Cash Management System (CMS), which are both subsystems according to Section 215.94(3), F.S. with a comprehensive and robust Enterprise Resource Planning System (ERP) would be the best option for the State’s current and future accounting needs. The first phase of the implementation strategy includes Business Process Standardization (BPS). The BPS analysis consists of two major efforts, Level 1 and Level 2. The Level 1 analysis was completed at the end of 2014 to produce business process designs along with supporting information identifying key business events, Accounting Events, and internal Control Points across multiple business Process Areas ranging from Budget to Accounts Payable, Revenue Cycle Management and Reporting needs. The Level 2 analysis used the Level 1 analysis as the foundation in designing the business processes to a greater level of detail including all of the above as well as defining Integration Points with statewide administrative systems, agency-specific business systems, and other third-party systems. The Level 2 Business Process Model also identifies examples of roles and responsibilities for Process Areas, subprocesses, approvals, and internal activities. This document is the BPS Level 2 Standardized Business Process Model which contains the combination of BPS Level 2 Process Flow diagrams with updated BPS Process Model Narratives to provide a comprehensive and detailed set of State Business Process definitions. This document will be used to produce, finalize, and provide context to ERP business requirements for a subsequent acquisition and implementation of Florida PALM. This document will also serve as an important source when the State communicates with potential solution providers and internally with state agencies to explain what is needed, what is expected, and how business processes will change with the adoption of Florida PALM. 2. Approach The approach used to develop the Level 2 analysis and results was inclusive and collaborative. The Florida PALM project team worked with peers from a wide variety of state agencies to incorporate numerous suggestions for improved business processes. The work included research, Process Model analysis, multi-agency working groups for each of the major business Process Areas, peer-to-peer reviews, and statewide workshops used to share the analysis and generate feedback. Page 3 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 2.1 Background Section 215.93 Florida Statutes (F.S.) establishes the Florida Financial Management Information System (FFMIS) for the State to provide necessary information for the effective operation of state government and specifies that it comprises five major subsystems: accounting, budgeting, cash management, human resources, and procurement. In 2013, the Department of Financial Services (DFS) began efforts to evaluate the options and best approach for replacing FLAIR and CMS. Several approaches were explored pursuant to legislative provision. DFS conducted the FLAIR Study in 2013 to evaluate the State’s financial management systems and recommend either a replacement or enhancement of those systems. The FLAIR Study recommended the State of Florida should implement a new “Commercial off the Shelf” Enterprise Resource Planning (ERP) system to replace the FLAIR and CMS subsystems. Additionally, business process standardization was identified as a key activity to execute in advance of the implementation in order to facilitate and enhance the ERP vendor/system integrator selection process. 2.2 Purpose The purpose of the Level 2 Standardized Business Process Model is to formally document and communicate the State’s proposed future financial management processes. The Level 2 Process Model provides a detailed view of the financial management processes and an explanation of the process steps. This Level 2 Process Model has been used as a foundation for the creation of Florida PALM software business requirements. Both the Level 2 Process Model and the Florida PALM business requirements will be used as part of the procurement process when the State begins to select a software and systems integrator (SSI). These documents will then be leveraged throughout the evaluation process as the State considers proposals for solutions and services to implement. 2.3 Scope The scope of the work executed to produce the Level 2 Standardized Business Process Model included: 1. Review and assessment of Level 1 analysis; 2. Standardization of Level 2 templates and levels of detail of the financial management processes; 3. The Florida PALM BPS Project Team draft analysis of Process Flow diagrams and narrative details including inventory of Accounting Events, Control Points, Integration Points, Reporting needs, and identification of Roles and Responsibilities in process execution; 4. Collaborative working groups convened with participants from multiple state agencies who will execute the business processes to be implemented with Florida PALM; 5. Standardization of Level 2 Process Flow diagrams; Page 4 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 6. Standardization of process step definitions, symbols, and end to end cross-referencing within Florida PALM ERP processes, across Process Areas, and with external systems/entities. 7. Interactive statewide workshops conducted to present the Level 2 Standardized Business Process Model in order to gather feedback and additional improvement suggestions via detailed questionnaires. The Level 2 Standardized Business Process Models were created by using the Level 1 Process Models as a foundation to begin building more detailed Process Flows that describe specific steps, conditional flows, and roles. DFS and the EY BPS Team worked collaboratively to create draft Level 2 Process Models by incorporating innovative techniques with the specific needs of the State of Florida. After the BPS Team (DFS and the EY BPS Team) completed the draft Process Models of all ten Process Areas, these were presented at a series of workgroups with agency Subject Matter Experts (SMEs). All pertinent feedback from the workgroups was integrated into the Process Models to create the final drafts that were presented to all state agencies in open forum workshops. The workshops provided visibility into all Process Areas and the proposed future financial processes to be standardized statewide. At the conclusion of the workshops, feedback was gathered from agencies and incorporated into the updated Level 2 Process Models. The BPS Team then conducted a review with project sponsors to gather additional direction and incorporated recommended changes. Consistent with the State’s previous work and organization, the financial management processes were grouped into ten Process Areas. Number Process Area Code 1 ARB Process Area Name Description Accounts Receivable and Billing to Receipt 2 A2D Asset Acquisition to Disposal 3 BUD Budget Preparation to Reversion 4 CSH Cash Inflow to Outflow 5 GAC Grant Application to Closeout The process used to account for amounts owed to the State and any amounts received by the State including the process of using Florida PALM to facilitate customer accounts and billing. The process used to account for and record, depreciate, and report on assets. The process used by state agencies to prepare budget requests and manage budgets after appropriations have been established. The process used to account for and control cash by recording to the State Cash Control subsidiary ledger. The process used to apply for, receive, account for, control, and report on grants. Page 5 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Number Process Area Code 6 PAY Process Area Name Description Payroll Hire to Separation 7 P2P Procurement to Payment 8 PJT Project Development to Closeout 9 R2R Record to Report 10 TRM Treasury Management The process used to interface FLAIR Payroll Component with Florida PALM to deliver payments generated by the payroll cycle. The process used to create and issue payments drawn on the State Treasury, delivering payments, and includes the process used to authorize and account for employee travel and the process used to record and account for State contracts. The process used to receive, account for, control, and report on State projects. The process used to account for and control all transactions and accounting activity made to the State General Ledger and all subsidiary ledgers within Florida PALM. The process used to verify bank activity reconciliation of accounts, tracking deposits and disbursements issued. Treasury Management is responsible for safeguarding the financial assets until they are needed to cover payments. For each Process Area, the Level 2 Standardized Business Process Model is divided into 13 sections: 1. General Information – provides context for the reader. 2. Authors and Contributors – the names of the authors and any significant contributors who provided input during the Level 2 creation process. 3. Scope – a brief description of what is covered in the document. 4. Assumptions – includes references to facts/information and considerations impacting the standard Process Model for the applicable Process Area. 5. Standardized Process Area Overview – provides an overall Process Area description and Process Flow steps. This section also explains how a certain Process Area integrates with other Process Areas. Page 6 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 6. Process Area Details – identifies a process step, provides a description of a specific step in the process, and references to any laws, rules, or policies associated with the process step. 7. Integration – provides a description of how the Process Area integrates with Florida PALM and other key agency business systems. Integration points are identified in the narratives using the letters “IP” with a designated reference number. The format is “IP” with a sequential identification number (IP 1). Integration Points are identified on the Process Flow diagrams using the following symbol: Int Pt The Level 2 Business Process Standardization Process Flow diagrams include Integration Points with systems and entities outside of the Florida PALM system and, in some cases, other process activities that will occur outside of Florida PALM. Gray shading is used in the Process Flow diagrams to indicate when the activity represented by the step is occurring outside of Florida PALM. In the case of Integration Points, if the data transmitted via the Integration Point is generated by the external system/entity for upload to Florida PALM, the step is shaded gray. If the data is generated by Florida PALM for transmission to the external system/entity the step is not shaded and appears white. Int Pt Int Pt 8. Control Point – a step in a business process at which a control can be applied to prevent, eliminate, or reduce a risk factor to an acceptable level. Control Points in general are minimally required elements/steps that must be in place in a business process in order for the business process to complete successfully. These Control Points drive and constrain the execution of activities in the business process, which tell you what should be achieved in the business process. A Control Point (CP) can be a step in the process that needs to occur to complete execution of the business process (e.g., workflows, approvals). A Control Point can also be one that is executed independent of the business process (e.g., post-audit). Control Points that are part of the business process execution are illustrated within the respective Process Flow diagrams while Control Points that are independent of business process execution are illustrated near the relevant business process steps in the Process Flow diagrams. The numbering of Control Points in flow will reflect the sequencing in relation to other steps in the process. The numbering of Control Points outside of the flow will be independent. Control Points are identified in the narratives using the letters “CP” with a designated reference number. The format is “CP” and then a sequential identification number (AE 1). Page 7 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Control Points are indicated on the Level 2 Process Flow diagrams using the following symbol. The description of the Control Points can be found in the narrative section of the specific Process Area in the respective Step Description. Cntrl Pt 9. Reporting – reflects a list of reports needed for the Process Area. A description of the report is provided along with: The frequency or trigger for producing the report, which may be On-Demand, Periodic and/or Annual Report classification which can be management, operational or transparency The audience for whom the report is intended Reference to any laws, rules or policies associated with the report Reports are identified in the narratives using the letter “R” with a designated reference number. The format is “R” and then a sequential identification number (R 1). Reports are identified on the Process Flow diagrams using the following symbol: Report 10. Accounting Events – An Accounting Event is a transaction or change recognized on the financial statements of an organization or accounting entity. Accounting Events can be driven by business events or the need for accounting adjustments. A business event occurs when transactions such as purchasing, payments, or revenue receipts are processed. An accounting adjustment occurs when changes in an organization’s or accounting entity’s accounting records, such as adjusting an account on the financial statements. An Accounting Event occurs as a single financial transaction or multiple financial transactions, which are processed and are posted to the subsidiary ledgers and the General Ledger (i.e., provides the effect on the ledgers). Accounting Events show when and where they occur within a process in order to facilitate moving the execution of the business process forward to completion. Accounting Events are identified in the narratives using the letters “AE” with a designated reference number. The format is “AE” and then a sequential identification number (AE 1). Accounting Events are indicated on the Level 2 Process Flow diagrams using the following symbol. The description of the subsidiary ledgers and General Ledger entries for an Accounting Event can be found in the narrative section of the specific Process Area in the respective process step description. Acct’g Event Page 8 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 11. Key Performance Indicators/Measures – describes quantifiable and meaningful performance measures that support the Process Area. 12. Future Enhancements – reflects needs or desired functionality that would make steps in the Process Area more efficient. 13. Standard Business Process Flows – contains the Visio diagram depicting the standardized business processes for each Process Area. 2.4 Impacted Parties Agency management, state leaders, all system users (accounting and operational staff), and the citizens of Florida will all be impacted by the proposed future financial management processes described in the Level 2 Standardized Business Process Model. Overall, these parties will be affected by the significant changes in the normal processing of transactions, but some parties will see a more visible impact. For example, the use of system edits when processing transactions will result in fewer errors and replace some manual reconciliation procedures. As part of the development of Level 2 analysis, the BPS Team hosted a kick-off meeting for all state agencies to gain an understanding of the work to be accomplished and their opportunities to participate. During the development of Level 2 analysis, specific agencies were identified for workgroup participation. The BPS Team convened multiple rounds of agency workgroups for each Process Area totaling 32 workgroups attended by 143 participants. During these sessions, subject matter experts from multiple state agencies participated and contributed to the process designs to drive consensus on best practices for the State of Florida. After the Level 2 analysis was drafted, the BPS Team organized eight statewide Florida PALM workshops. These sessions were open to all state agencies and included a presentation of the Level 2 analysis, distribution of the Level 2 draft documents, and distribution of the BPS Process Evaluation Questionnaires to be used by agencies to provide feedback to the BPS Team. There were 236 attendees at these workshops and the BPS Team received 158 responses to Process Evaluation Questionnaires. The responses were used to adjust Level 2 drafts wherever appropriate. The State’s approach focuses on consistency in the way transactions are processed, recorded, and reported. This will positively impact state leaders’ ability to see the larger financial picture for the State of Florida. The four key changes are as follows: One System: The implementation of the new ERP system will replace the functionality of two current subsystems, FLAIR and CMS. In addition, there will no longer be a Central and a Departmental accounting system, which requires reconciliation or duplicate entry. Instead, all transactions and accounting will occur within one system. New Technology Platform: Along with the new ERP system, there will be a new technology platform utilized to implement and support the new ERP system. This new technology will affect both the back end framework needed for the system as well as the front end user interface. Page 9 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Enhanced Functionality: The technology enhancements that have occurred since FLAIR and CMS were implemented have been significant and the increased functionality will be very clear within the new system. One example is the tight integration between modules allowing for ease of information transmission and utilization. Much of the enhanced functionality will be visible to end users and enable them to complete their work more efficiently and with greater effectiveness. Robust Reporting: The standard reporting functionality will give greater insight in the State’s financial position as well as greater detail about the activities driving the information within the reports. Advanced custom reporting and querying capability will allow users to drill down in great detail to pull out information around business events or transactions. Enterprise Performance Management (EPM) will be an important part of the enterprise-wide data repository and decision-enabling toolset in Florida PALM. This decision support system will contain every accounting-related transaction posted in Florida PALM as well as the data from the additional agency business systems, and the calculation and statistical tools for modeling, forecasting, and scenario building. 2.5 Positioning Business process standardization is a key initial activity in preparation for implementing a statewide financial management system. Business process analysis and standardization facilitates the development of a comprehensive set of business requirements for use in the procurement process of the new financial management system. As stated in Section 1.4 of the FLAIR Study, “A capable, flexible and reliable financial management system is a must for an enterprise the size of Florida.” The finalized Level 2 Processes Model captures and communicates process activities in detail for the key financial processes performed by state agencies and serves as a foundation for future business process designs to be adopted across the Enterprise with the implementation of Florida PALM. The Level 2 Process Model illustrates and describes in detail not only the major activities required to execute State financial processes but also emphasizes the points in each process where Accounting Events occur and internal controls are effected both as part of automatic processing and independently. The Level 2 details provide clear and validated design details that inform and correspond to the business requirements. The combination of clear and coherent Process Flow diagrams with expanded descriptions and other key details presented in narrative form will serve the State in its selection and implementation of Florida PALM and in the subsequent transition of business processes from legacy systems to the ERP. While detailed and specific, the BPS Level 2 Process Model has drawn on industry business standards and affords the State the opportunity for design choice to make as the Florida PALM project proceeds to learn about new and innovative solutions offered in the marketplace. Page 10 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 2.6 Business Process/Best Practice Opportunities Business process standardization is a practice to create operational efficiencies and reduce enterprise-wide system costs. General and specific Process Area industry business standards were considered throughout the validation and documentation of the Level 2 Standard Business Process Model and are documented in the results of business process standardization activities. Examples of such industry standards include: Adoption of automated workflow and paperless transactional processing; Automation of internal controls utilizing system edits and user security roles afforded in an ERP system; Elimination of duplicate data entry and reducing risk of errors; Providing a single source of “truth” for financial information; and Automation of transactions will eliminate current reconciliation manual processes. Inclusion of best practices in the Level 2 Process Model is facilitated by the level of detail included in each Process Area. While, step by step dynamics are illustrated and explained in the Process Flow diagrams and their respective narrative sections, the business requirements derived from the Level 2 analysis articulate best practices to an even greater level of detail by specifying required functionality both system-wide as well as in specific business Process Area as needed. Business process standardization activities involved in the production of the Level 2 Standard Business Process Model included assembling diverse business workgroups to review the Level 1 analysis and contribute to the Level 2 standardization efforts. Workgroups were helpful in identifying key process components such as Accounting Events, Control Points, Integration Points, and reports. The use of swim lanes in all Level 2 Process Flow diagrams helps to clearly delineate roles and responsibilities typically required to execute a process in a standard and controlled manner. The BPS Process Model recognizes that roles may differ from agency to agency based on internal operations and resource levels. The swim lanes address the typical segregation of duties. Individual roles will be managed by the assignment of security profiles that best fit each agency and provide internal controls. The Level 2 Standard Business Process Model includes best practices and innovations that are practical and feasible given the broad scope and diversity of business to be included in the implementation of Florida PALM. Some examples of best practices within specific process areas are listed below. (1) Accounts Receivable and Billing to Receipt: Page 11 of 306 Control/consistency of customer information entered Automated system rules and workflow approvals Enhance Accounts Receivable via dynamic analytics/reporting capability 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 (2) Asset Acquisition to Disposal: (3) Budget Preparation to Reversion: (4) Control/Consistency for timely transactions for each accounting period (Month-End Close and Year-End-Close) Automated Protocols/Rules and workflow Approvals Enhanced General Ledger/Chart of Accounts (GL/COA) Structure Maintenance Enhanced Report preparation options Capability to improve preparation process of the CAFR Treasury Management: Page 12 of 306 Integration with the AR and Billing module to automate revenue cycle management Integration with the Assets module to automate booking assets to the ledger Record to Report – (General Ledger): (9) Automated controls to ensure vendor information is validated before processing of payments Scheduling of vendor payments for future dates Online Travel Requests and Travel Advance Requests Automated protocols/rules and workflow approvals Payment requests received from FLAIR Payroll Component are processed accurately/completely/timely within the Procurement to Payment Process Area Project Development to Closeout: (8) Automated CFDA grant close-out process Workflow/automated protocols/rules applied within an agency to qualitycontrol grant applications Automated CMIA-compliant AR billing cycle for grants Procurement to Payment – (Accounts Payable): (7) Enhanced Fund Cash Balance Performance for forecasting Enhanced Trust Fund Interest Earnings Performance for reporting Grant Application to Closeout: (6) Adopt financial forecasting (including robust personnel cost forecasting) a standard General Ledger, transaction budget management, and control Cash Inflow to Outflow: (5) Automated protocols/rules and workflow to control the acquisition, maintenance, and disposal of assets Cash positioning dashboard to provide real-time information for monitoring cash in bank accounts 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Enhanced capability for recording and monitoring investment activity Enhanced capability for recording of Revolving Fund transactions within the system As mentioned above, the Level 2 Business Process Model identifies specific points in each process where Accounting Events and internal Control Points occur in each business process Page 13 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) 3. Level 2 Business Process Model 1.0 Accounts Receivable and Billing to Receipt (ARB) 1.1 General Information Process Area Process Flows As of 1.2 ARB – Accounts Receivable and Billing to Receipt 1. ARB – Create Customer and Create AR and Billing 2. ARB – Aging and Collections 3. ARB – Receipt /Deposit 4. ARB – AR Being Closed 09/14/2015 Authors and Contributors Authors Contributors 1.3 Tanner Collins, BPS Team Robert Bolton, EY Process Lead Elizabeth Chao, EY Process Analyst Department of Agriculture and Consumer Services Department of Business and Professional Regulation Department of Financial Services Department of Health Department of Juvenile Justice Department of Law Enforcement Department of Legal Affairs Department of Revenue Scope This document depicts the Level 2 detailed proposed business process design for the Accounts Receivable and Billing to Receipt Process Area, which is defined in the following four key subprocesses: 1. Create Customer and Create AR and Billing 2. Aging and Collections 3. Receipt/Deposit 4. AR Being Closed 1.4 Assumptions All agencies with receivables will record receivable information into the new system All agencies with customers will record customer detail information into the new system Grant billings will be processed through this Process Area Page 14 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) 1.5 Interagency billings will be processed through this Process Area Customers will be maintained at a statewide level with a unique customer number There will be customer subaccounts to link to agency specific activities Customer records can be marked as confidential Edit/Exception reports can be run at all process activities to show any errors Standardized Process Area Overview This process starts when an agency provides a customer with services and/or goods for which the State is owed payment or when the customer incurs an obligation to the agency. Based on statutory provisions and agency procedures, the customer billing information will be recorded and the receivable owed the State will be accrued on the State’s ledgers. If the billing information is not recorded; the funds received are directly recorded as a receipt without specific customer information and deposited in the Receipt/Deposit process. Billing functionality will be available for agencies that choose to utilize the Florida PALM billing process. In some cases where a customer pays at the time of service, agencies may choose to record customer information. Florida PALM will offer the agencies the ability to track customer details without creating an account receivable. Amounts paid by customers in either case will be posted as receipts. Receipts associated to the customer accounts receivable will post to credit payments against the outstanding receivables. Aging analysis for open accounts receivables will be generated by the agencies to monitor collections of the outstanding accounts. If a customer does not remit timely payment, any applicable overdue charges will need to be added to the account and a notification or second billing may need to be generated and sent to the customer. If the customer has not paid within a time period established by the agency and the receivable is deemed to be delinquent, the system will determine if the account is eligible for payment offset within the P2P Process Area. The factors for determining the eligibility for offset is a policy issue and will be managed within the system. All accounts will be sent to agency’s collection agent for collection unless the agency has an exemption or the account is eligible for payment offset. If the collection agent collects on the account, the deposit will be handled through the Receipt/Deposit process and the customer record and receivable balance will be updated. If the accounts are no longer legally collectible (e.g., Bankruptcy, Deceased, Statute of limitations has expired) or fail to be collected at the collection agency, they will be eligible for write-off. The agency will submit the request for write-off within the Florida PALM system. DFS will have the ability to review all supporting documentation for the write-off request within Florida PALM. If the request is approved, the agency will make the adjustment to the account record and it will be written-off for financial statement purposes. Some receivables, such as renewal notices, fees, permits, or licenses are a choice for the customer to pay. If the customer chooses not to renew a permit or license, Florida PALM will have the ability for the agency to adjust the unpaid receivable without performing a write-off. Page 15 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) In certain circumstances, agencies may incur unearned revenue (e.g., advances, reserves, security deposits). This information will be captured and tracked at the customer level within the ARB sub-ledger, and accounted for at the agency level within the General Ledger. This process will allow for the agency to keep a detailed record of all unearned revenue in the event that a refund is necessary. 1.6 Process Area Details The table below describes each step in the ARB process envisioned functionality. This process consists of four subprocesses: 1. Create Customer and Create AR and Billing 2. Aging and Collections 3. Receipt/Deposit 4. AR Being Closed The process step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role, either agency-based or enterprise-based, and in some cases are representative of an external party. It is important to note that the swim lane roles may be different between the agencies. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. Process Flow Page 1 of 4: ARB – Create Customer and Create AR and Billing Swim Agency – Receivable Program Staff: agency program level staff responsible Lanes – for receivables Definition Agency – F&A Staff: agency level finance and accounting role Process Step ID ARB 1.1 ARB 1.2 Page 16 of 306 Process Name Good or Service Provided or Obligation to State Recognized Capture/ Record Customer Billing Information Description of Process The action of goods or services being provided or an obligation being incurred will initiate the billing process for the agency Once the obligation is incurred, the agency will capture and record the customer billing information. This information can be entered directly into Florida PALM, brought in from an agency business system, or populated from another Process Area Governing Laws and Policies Agency Specific Authority None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID ARB 1.3 Process Name Create Customer Bill/Notification ARB 1.4 Validate Bill to Go Out Properly ARB 1.5 Finalize and Distribute Bill ARB AE 1.6 Create AR Page 17 of 306 Description of Process Once the customer billing information is captured, the agency will have the ability to utilize the billing functionality within Florida PALM or continue using their current billing software If the agency is using the billing functionality within Florida PALM, the customer billing information that is captured within Florida PALM will be incorporated into the actual agency bill Once the bill is created, approval workflow will validate that the bill is ready to go out properly (e.g., correct address, amount) Once the bill is validated, it is considered finalized and the distribution process is executed within the system to distribute to the customer – the system will process and distribute the approved bill at the predetermined intervals for processing (daily, weekly, etc.) Examples of distribution methods within the system include: invoices sent electronically or printed for manual distribution (mailed, inter-agency, online portal, etc.) The creation of a customer bill will setup the receivable within Florida PALM Different AR types (e.g., prepaid, security deposits, and advances) can be created to automatically tie any unearned revenue that would need to be adjusted once posted to the GL Unearned revenue at the customer level will be tracked within the ARB module sub-ledger All customer level detail information will be tracked at the agency level within the ARB sub-ledger. This information will be rolled up and posted to the GL as unearned revenue Governing Laws and Policies None identified None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID ARB 1.7 Process Name Customer/AR Record Finalized Description of Process The customer/AR record is finalized Governing Laws and Policies None identified Process Flow Page 2 of 4: ARB – Aging and Collections Agency – F&A Staff: agency level finance and accounting role Swim Agency – AR Program Area Staff: agency staff responsible for program area Lanes – External Collection Agencies: external business used by the State for Definition collections Process Step ID ARB 2.1 ARB 2.2 Process Name Customer/A R Record Finalized Aging Analysis Process ARB 2.3 Del. AR Notices/Fees 30/60/90 Days ARB 2.4 Send Delinquent Notices? Page 18 of 306 Description of Process The finalized customer/AR record will initiate the aging and collection process to monitor the status of the AR If the customer does not pay within the required timeframe, as determined by the agency, the account is considered delinquent and overdue/late charges may need to be added to the customer account The agency will have the capability to set different aging timeframes for various debt types in order to determine when these accounts become delinquent as well as associate any fees that may need to be assessed to the accounts The agency may utilize the system functionality to distribute delinquent accounts receivable notifications to the customer at various aging intervals (e.g., 30, 60, 90 days) with applicable notes representing the updated status of the AR Once the delinquent notice is sent out and/or fees are assessed, the customer record will be updated (ARB 2.7) This process is an approval workflow to determine if the agency delinquent notices are being sent properly. The agency will have the ability to modify the approval workflow as needed. If delinquent notices are not being sent, the Governing Laws and Policies None identified None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID Process Name ARB IP 2.5 Agency Business System ARB AE 2.6 Overdue Charges Added to AR ARB 2.7 Update Customer Record Legally Collectible? ARB 2.8 ARB 2.9 Offset? ARB IP 2.10 Agency Business System Uploads ARB IP 2.11 Report for Offsets Page 19 of 306 Description of Process accounts will stay in the aging and analysis process and continue to be worked by the agency Agencies may choose to use their current business systems in order to calculate the aging of the receivables. If so, the system will need to bring the appropriate level of detailed customer information in order to keep the accounts within Florida PALM current Any overdue charges that are added to the agency’s accounts receivable will be booked and the customer record will be updated Customer record is updated in multiple instances throughout the Process Model If the customer has not paid, the agency must determine if the account is still legally collectible. If the accounts are legally collectable, the records will be identified as eligible to be sent for collections. If it is determined that the accounts are no longer legally collectible, then the accounts will be eligible for the Closeout Process Once the accounts have been determined as eligible for collection, Florida PALM will determine if the accounts are eligible for offset based on the criteria that is established (law, rule, policy, etc.) If the accounts meet the criteria for offset, they will be identified within an internal data exchange with P2P CP 3.5 If they do not meet the criteria for offset, they will continue on to be sent to a collection agent Accounts that are eligible for offset will come from the ARB process as well as other agency data sources (DOR, Lottery, etc.) Data is generated for execution of statewide offsets Governing Laws and Policies None identified None identified None identified None identified None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID ARB 2.12 Process Name Compile Collection Data Description of Process Collection data is aggregated for delinquent accounts that are not eligible for offset and have been setup to be sent to collections Parameters will also be eligible for adjustment by the agency for accounts that are being sent to collections (e.g., Statute of Limitations, Collection Fees, Placement(s)) ARB IP 2.13 Data Sent to Collections Once the parameters are set, data is sent to the agency’s collection vendor(s) in order to continue the collection process ARB IP 2.14 Receive Collection Maintenance Info Throughout the lifecycle of an account at collections, there will be pertinent account information that will need to be reflected/updated on the customer records. This Integration Point will bring in this data (e.g., number of calls placed on that account, address changes, status of payment) and append to the customer record If the collection vendor is successful in collecting the outstanding AR, remittance data is created and sent back to Receipt/Deposit Process If the collection agency is unsuccessful in collecting the outstanding AR, the account is closed and data is sent back to Florida PALM to update the account ARB 2.15 Page 20 of 306 Collected? Governing Laws and Policies Section 17.20, F.S. Section 95.11, F.S. Chapter 69I21.003, F.A.C. Agency Specific Authority AA Memo 06 (14-15) CFO Memo 02 (11-12) Section 17.20, F.S. Section 95.11, F.S. Chapter 69I21.003, F.A.C. Agency Specific Authority AA Memo 06 (14-15) CFO Memo 02 (11-12) None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Process Step ID Name ARB IP 2.16 Remit Data ARB IP 2.17 Close and Return Data ARB 2.18 Legally Collectible? Description of Process If the accounts are partially or fully collected, the information will be retrieved by the agency through a data exchange. This data should be accompanied by a check/ACH from the collection vendor. The data will update the receivables with the amounts collected. The agency will be responsible for reconciliation of the amounts collected Once the agency has reconciled the amount received from the collection vendor with the remittance data, the customer account information is updated in ARB 2.7 If the accounts are not fully collected, it will be sent back to the agency as closed and return data will update the customer account. This data may contain accounts that are recalled by the agency for any reason (e.g., placed in error) Once the accounts are closed and returned, the agencies will determine if the accounts are legally collectible and should still be worked, or identified for closeout If the accounts are legally collectable, the records will be identified as eligible to be sent back to collections. If it is determined that the accounts are no longer legally collectible, then the accounts will move to the Closeout Process Governing Laws and Policies None identified None identified None identified Process Flow Page 3 of 4: ARB – Receipt and Deposit Enterprise – DFS/Treasury: enterprise level role at DFS/Treasury Swim Agency – Verification Role: agency accounting role responsible for verification Lanes – of receipts Definition Agency – Deposit Role: agency accounting role responsible for deposits Page 21 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID ARB 3.1 ARB CP 3.2 ARB 3.3 ARB AE 3.4 ARB AE 3.5 ARB 3.6 ARB AE 3.7 ARB 3.8 ARB AE 3.9 ARB CP 3.10 Page 22 of 306 Process Name Receive Cash Balance Cash and Make Deposit Record Deposit, Send Deposit to Bank Revenue and Unverified Cash (Cash in Transit) Revenue, Unverified Cash, and State/Local Fund Entries Deposited Money Moves to Concentratio n Account Update Payable and Receivable Bank Records Deposits/Adju stments Update Cash Accounts Compare Bank Deposit Description of Process Payment is received for a good, service or other obligation owed to the State Agency personnel record revenue for cash (EFT, checks, or cash) received directly by or on behalf of the agency The agency (deposit role) checks deposit transaction counts, totals, selects bank, and creates a deposit The deposit role performs an independent verification of cash received daily (Control Point) If the deposit is an EFT, it is directly received by the bank. If not, the agency will have to make the deposit (remote deposit or physical delivery) Agency makes deposit into the concentration account or clearing bank Governing Laws and Policies None identified Section 116.01, F.S. Section 215.31, F.S. None identified This entry occurs when the agency deposits the cash into the concentration account. The deposit records revenue and unverified cash as cash in transit This entry occurs when the agency deposits the cash into a clearing fund. The deposit records revenue, unverified cash, and State/Local Fund Entries Section 215.31, F.S. CFO Memo 04 (13-14) None identified The system will automatically move the deposited cash into the concentration account based on Enterprise schedules None identified This entry is to reflect the transfer of cash from local bank to Treasury concentration account The deposit is received by the concentration bank account None identified This entry is to update cash accounts to reflect Treasury liability An automated routine compares the deposit information posted from the daily None identified None identified Section 17.04, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID Process Name Data and Agency Recorded Info Description of Process ARB AE 3.11 ARB 3.12 ARB CP 3.13 ARB 3.14 ARB 3.15 ARB AE 3.16 ARB 3.17 Page 23 of 306 Deposit Verified and Recorded (Verified Cash) Cash Available for Use by Agency Review and Monitor Exceptions Review and Address Agency Exceptions Resolve Exception Based on Issue Agency Makes Adjusting Entry Review Bank Exceptions deposit data feed (TRM AE 2.11) to the deposit information entered by the agency (CSH AE 3.9) on a daily basis If the deposit information matches, the deposit is considered verified If the deposit does not match, the agency identifies and researches the issue and works to correct the transaction information The cash is recorded as Verified Cash in the Cash Control subsidiary ledger and Verified Cash Liability (at agency and fund level) in the Treasury Control subsidiary ledger Once the cash is verified, it is available for agency use and investment If the deposit does not match, the treasury staff will monitor transaction status until the deposit is verified The agency (Verification role) monitors exceptions and ensures appropriate resolution based on the type of agency exception The agency resolves exceptions, e.g., enters subaccount information, corrects deposit amount entered Certain exceptions will need to go back to the ARB Process Area to update the customer record or create a record if needed The agency (Verification role) makes adjusting entries in Florida PALM that reflect the resolution of the agency issue(s) The agency (Verification role) reviews the Bank exception (e.g., check did not get picked up in the check run, processed for an incorrect amount) and contacts Treasury for follow-up activity with the Bank If the Bank made the adjustment in error, Treasury will need to restore the agency’s cash Governing Laws and Policies Agency Specific Authority None identified None identified None identified None identified None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID ARB 3.18 Process Name Contact Bank for Resolution Description of Process Treasury contacts bank and resolves issue and reverses the accounting entry made TRM AE 2.11 Governing Laws and Policies None identified Process Flow Page 4 of 4: ARB – AR Being Closed Agency – Program Area Staff: agency level role responsible for a program Swim area Lanes – Agency – F&A Staff: agency level finance and accounting role Definition Enterprise – DFS/A&A: enterprise level role at DFS/A&A Process Step ID ARB 4.1 ARB 4.2 ARB 4.3 Process Name AR Being Closed Reconcile Uncollectible Accounts Description of Process Is a Refund Due? ARB CP 4.4 Agency Notifies Bank of Refund ARB AE 4.5 Agency Accounts for/ Issues CC/ACH Refund Page 24 of 306 Governing Laws and Policies The determination of an AR being closed None identified begins the AR Closeout process Agency’s program staff will reconcile the None identified accounts the system has identified as uncollectible to ensure they are to be placed inactive/purge status (as applicable) None identified Upon closeout of an AR, agencies will need to determine if a refund is due on the customer account (e.g., Prepaid, Advance) The refund process will be used for all accounts requiring a refunds, not just those being closed None identified Customers requiring a refund who paid electronically notify the agency that a refund is necessary. The agency will notify the bank to reverse the electronic transaction None identified If the customer paid via credit card or other electronic payment method and the bank reversed the transaction, the agency will handle this process internally to update the customer account. If refunds are issued in the system, the customer account will be automatically updated within the system (ARB 2.7) Non-electronic refund payments are handled within the P2P Process Area (P2P AE 2.3) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Process Step ID ARB 4.6 ARB 4.7 ARB 4.8 ARB 4.9 ARB AE 4.10 ARB 4.11 1.7 Process Name Agency Submits Write-off Request Notify DFS Write-Off Reviewer DFS Performs Review Return to Agency for Additional Information Agency Performs Write-Off Update Customer/AR Status Description of Process Once the accounts are reconciled, the agency program staff will prepare and submit the write-off request electronically within Florida PALM. Once the agency submits the request for write-off, the system will send a notification to the DFS A&A write-off reviewer DFS A&A staff will perform the write-off review within the Florida PALM system Governing Laws and Policies None identified None identified None identified None identified If additional information is needed to approve the request, DFS A&A staff will send this request to the agency within the Florida PALM system If the request is not approved, the accounts will be sent back to the agency in order to be tracked and maintained None identified If the request is approved by DFS A&A, the agency will be able to perform the write off within the Florida PALM system None identified Once the account(s) has been writtenoff, the agency will update the account to inactive or purge status Integration Integration ID ARB IP 1 FFMIS or Key System Integration Description Agency Business Systems ARB IP 2.5 Agency Business Systems ARB IP 2.10 Agency Business Systems ARB IP 2.11 Agency Business Systems Record customer billing information The frequency would be on demand based on a good, a service or an obligation is recognized Aging of receivables/agency collection details The frequency would be on demand based on the aging of delinquent AR (user determined) Accounts eligible for offset (DOR Leins/Levy’s) The frequency would be on demand based on the aging of delinquent AR and determination of any offset (user determined) Data to execute offset The frequency would be on demand based on the aging of delinquent AR and determination of Page 25 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Integration ID FFMIS or Key System Integration Description ARB IP 2.13 Collections Agency Business Systems ARB IP 2.14 Collections Agency Business Systems ARB IP 2.16 Agency Business Systems ARB IP 2.17 Agency Business Systems 1.8 Control Points Control Pt. ID ARB CP 3.2 ARB CP 3.10 ARB CP 3.13 ARB CP 4.4 1.9 any offset (user determined based on offset reports) Debt collection interface The frequency would be on demand triggered by when delinquent accounts need to be transmitted to collection agencies Updates to accounts in collections The frequency would be on demand triggered by account maintenance activity by the collection agency Remittance information from collection agent The frequency would be on demand triggered by when delinquent accounts have been collected by the collection agencies and funds remitted to the agencies Closed file information from collection agent The frequency would be on demand triggered due to accounts closed by the collection agency Control Point Description Balance Cash and Make Deposit Compare Bank Deposit Data and Agency Recorded Info Review and Monitor Exceptions Agency Notifies Bank of Refund Reporting Report No. Description ARB R 1 Customer Bill/Notification ARB R 2 Customer Report Page 26 of 306 Frequency and Triggering Event On Demand, Periodic On Demand, Periodic Audience(s) Classification Governing Laws and Policies Customer Operational None identified Agency AR Staff Operational None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Report No. Description ARB R 3 Verify Cash Received ARB R 4 Refund Report ARB R 5 Aging Report ARB R 6 Agency Report of Accounts Sent to Collections ARB R 7 Annual CFO Collection Report Annual - by December 1 Management ARB R 8 Write-Off Report Annual ARB R 9 Customer Update Reports ARB R 10 Edits/Exceptions – Remittance Data Edits/Exceptions – Close and Return Data Cash Balance and Activity Reports Write-Off Report On Demand, Periodic On Demand, Periodic On Demand, Periodic On Demand, annual ARB R 11 ARB R 12 ARB R 13 Page 27 of 306 Report of Transactions Including Fund Frequency and Triggering Event On Demand, Periodic Agency Issues Refund On Demand, Periodic Annual - by October 1 Annually as soon after 7/1 as practicable Audience(s) Classification Governing Laws and Policies Agency AR/Deposit Staff, Management Agency AR Staff Operational None identified Operational None identified Agency AR Staff Operational None identified Management President of Senate, Speaker of House and CFO Governor, President of Senate, Speaker of House Transparency Section 17.20(4), F.S. AA Memo 03 (12-13) Section 17.20(5), F.S. Agency AR Staff, Management Agency AR Staff, Management Agency AR Staff, Management Agency, Treasury, A&A, Office of Economic and Demographic Research Governor, President of Senate, Speaker of Operational None identified None identified Operational None identified Operational None identified Operational Management None identified Management Section 17.54, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Report No. Description Frequency and Triggering Event Receipts and Payments 1.10 Classification Governing Laws and Policies the House of Representati ves Accounting Events Accounting Event ID ARB AE 1.6 ARB AE 2.6 ARB AE 3.4 ARB AE 3.5 ARB AE 3.7 ARB AE 3.9 ARB AE 3.11 ARB AE 3.16 ARB AE 4.5 ARB AE 4.10 1.11 Audience(s) Description AR is established for the customer for good or service provided or obligation incurred Overdue charges added to AR Agency Records Revenue and Unverified Cash Revenue, Unverified Cash, and State/Local Fund Entries Update Payable and Receivable Update Cash Accounts Deposit Verified and Recorded (Verified Cash) Agency Makes Adjusting Entry Agency Accounts for/Issues CC/ACH Refund Agency Performs Write-Off Accounts receivable reduced for estimated uncollectible balance Accounts receivable write-off is uncollectible Key Performance Indicators/Measure Measure Relevance Accounts Receivables should be sent to a collection agent no later than 120 days after due date unless exempt or granted extension Percentage of Delinquent Accounts written off (writeoff/total Delinquent Accounts adjusted for allowances) Collection Rates Aging capability to monitor Accounts Receivables Page 28 of 306 Data Elements Needed to Generate Measure Number of Delinquent Accounts 120 days or older Ability to determine and Monitor Delinquencies and Write-Offs Number of Delinquencies and Write-Offs Ability to determine and Improve Accounts Receivable collections Outstanding Accounts Receivable and Number days Outstanding (Aging) before being collected 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Measure Relevance Timeliness of payment posting to Customer Record Control and Improved Processing Time Control/Consistency of Customer Information entered Control and Improved Processing Time Effectiveness of Automated Protocols Control and Improved Processing Time Timeliness of Workflow Approvals Control and Improved Processing Time Percentage increase in Invoices issued by year Consolidation/Centralization of Accounts Receivable/Billing Process Statewide Reporting on Accounts Receivable Data Elements Control and Improved Processing Time Debt Collection Process at the Enterprise Level Control and Improved Processing Time Timeliness of Depositing Funds from Receipt Timeliness of Recording and Verifying Funds within the System (Section 215.3,1 F.S.) Control and Improved Processing Time Control and Improved Processing Time 1.12 Improve reporting for management review Data Elements Needed to Generate Measure Time between Receiving Payment and Payment being recorded in the system Standardization of Key Customer Information Components Entered into Accounts Receivable Approvals to establish and control Customer Information and Generate Billing The Amount of Time that is taken to execute the Workflow Item Number of Invoices Issued each year Management Reports to Monitor the Accounts Receivable/Billing Process(Creation and Collections) Centralization of the Accounts Receivable/Billing process report of Receipts and Deposit Receipt from Bank Report of Deposits and verification report from Bank Future Enhancements Online customer portal to facilitate account reporting and management Amortization schedules broken out by type Additional detail in the daily bank data Page 29 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) 1.13 Standard Business Process Flows Page 30 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Page 31 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Page 32 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Accounts Receivable and Billing to Receipt (ARB) Page 33 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) 2.0 Asset Acquisition to Disposal (A2D) 2.1 General Information Process Area Process Flows As of 2.2 Authors and Contributors Authors Contributors 2.3 A2D – Asset Acquisition to Disposal 1. A2D – Plan and Acquire Asset 2. A2D – Deploy, Utilize, and Maintain 3. A2D – Asset Disposal 4. A2D – Inventory and Warehousing 09/14/2015 Tanner Collins, BPS Team Robert Bolton, EY Process Lead Elizabeth Chao, EY Process Analyst Department of Corrections Department of Education Department of Environmental Protection Department of Financial Services Department of Highway Safety and Motor Vehicles Department of Management Services Department of State Department of Transportation Scope This document depicts the Level 2 detailed proposed business processes design for the Asset Acquisition to Disposal Process Area, which is defined in the following four key subprocesses: 1. Plan and Acquire Asset 2. Deploy, Utilize, and Maintain 3. Asset Disposal 4. Inventory and Warehousing The A2D process depicts the proposed business process design for the overall asset process from Acquisition to Disposition. Assets, that are property, are generally purchased and may also be associated to specific projects or grants. Also, the process provides the necessity to assist the State and agency’s ability to meet their internal control system operations objective that includes the safeguarding of assets. The A2D Process relates to several other business processes, and the related Process Flow diagram provides references to the other business Process Areas. Page 34 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) 2.4 Assumptions 2.5 If an asset is purchased rather than built, the asset accounting entry is created when the property is accepted. This will likely be prior to when the posted invoice is created If an asset is acquired, property will be recorded when received and approved in accordance with accounting policy and/or state rules Capitalized assets will be accounted for to provide tracking and financial reporting Non-capitalized assets may be tracked for safeguarding the assets Tagged property can be scanned for inventory purposes with integration into Florida PALM with agency barcoding systems Warranty, registration, maintenance and insurance information will be tracked Property purchased/obtained through grants or a federal surplus property program will be identified as such and will have an option to capitalize, inventory, and identify a subrecipient (if applicable) Standardized Process Area Overview The A2D Process Area starts with the acquisition of property. Property is acquired by the State of Florida, as follows: The majority of property is purchased and the asset acquisition process when an asset is acquired, regardless of the acquisition method and the property will be recorded If the property is donated, loaned, or seized the process will begin with the property record being added directly into the agency’s Asset Management System and recorded in Florida PALM If the property is constructed, the property information will be obtained from the PJT (Project) Process Area If the property is acquired through a grant, the property information will come either from the GAC (Grant Application to Closeout) or the P2P (Procurement to Payment) Process Area depending on whether the State purchased the property directly The initial step in the process is to create a property record that contains the acquisition information. A Property Pending Record will be created with the asset information on-hand; Florida PALM will alert the property custodian to take action to complete the process to book the asset. Additional information needed to complete the property record will include asset type and useful life of property, physical location of property, property custodian, parent/child relationships, and other general and financial information pertaining to the property. Some of this information will be obtained from other Process Areas and some will be directly input from source documentation. The next step in the process is to deploy, utilize, and maintain the asset and update the property record throughout its useful life and possession/ownership of the asset. This will include recurring inventory information, change in location or custody, maintenance, repair, insurance information, allocation of depreciation, adjusting estimates or property value (if needed), and various other functions. As part of maintaining the property, inventory information may need to be transferred to or received from agency business systems. Transfers of assets may be within an agency or between agencies. If an asset transfer is initiated, the transferred asset will placed Page 35 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) in a pending status within the receiving agency’s property module. The receiving agency will then go in and accept/update any information required for the asset to be acknowledged and the record to be updated. Physical inventory verification against the existing property records must be conducted at least once each fiscal year or when there is a change in custodian or custodian’s delegate. The property records may need to be updated for location changes, physical condition changes, or status changes (e.g., missing - property cannot be located). The physical inventory of the property items may be manual or conducted using electronic methods (e.g., barcode scanner). Once the property is no longer needed, or is no longer in the custody of the State of Florida, the property disposition information will need to be recorded in Florida PALM. This will include the method of disposition and accounting for any sale proceeds, if applicable. If the property is lost or stolen, approval must be requested and received from DFS prior to removing from the asset from the property records. The final step in the process is to determine, if the property being disposed of is a special type of asset requiring a separate disposition work flow (e.g., watercraft, aircraft, vehicles, or land). If the property item requires the special disposition workflow, the asset must go through the approval process with the appropriate agencies before being disposed of. Inventory warehousing is a future enhancement for tracking non-capitalized consumable items. The consumable inventory will be warehoused, tracked, maintained, and released based on the agency orders. Established warehousing thresholds will initiate the replenishment of the applicable inventory (set ordering can occur by amount, schedule dates, or by a new contract). Internal agency orders will be placed for the consumable assets within the Florida PALM system. These orders will have to go through an approval workflow in order to be issued. 2.6 Process Area Details The table below describes each step in the process envisioned to use the A2D process functionality, which consists of four subprocesses: 1. Plan and Acquire Asset 2. Deploy, Utilize and Maintain 3. Asset Disposal 4. Inventory and Warehousing. The Process Step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role either agency-based or enterprise-based and in some cases representative of an external party. The swim lanes roles may be different between agencies. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. Page 36 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Flow Page 1 of 4: A2D – Plan and Acquire Asset Agency – Property Custodian: agency level role responsible for custody of Swim property Lanes – Agency – Property Supervisor: agency level role responsible for supervising Definition property Agency – F&A Staff: agency level finance and accounting role Process Step ID A2D 1.1 Process Name Acquire Asset Description of Process A2D 1.2 Tag Asset A2D IP 1.3 Bring in Asset Tag Information Create Property Record (Pending) If the asset is capitalized, or being tracked for another purpose, it will be tagged by the agency. Once the agency has received the property, they will place a property tag on the item(s) that has been acquired The asset tag information is brought into the Florida PALM system A2D CP 1.4 Page 37 of 306 The agency will acquire the asset in order to initiate the recording of the asset. This process can be initiated through P2P, GAC, PJT, or when assets have been donated, loaned, or seized The property pending record is created with the available asset information. This pending status will prompt the property custodian to ensure that they complete the process in order to book the asset The property record is updated with additional asset attributes (e.g., serial number, warranty information, location code, capitalized vs. non-capitalized, depreciation method, parent/child relationship), and estimated residual value. If the asset was transferred, the receiving agency updates the asset with the new asset information and the accounting event is created (e.g., location, agency) Governing Laws and Policies Chapter 253, F.S. Chapter 270, F.S. Chapter 273, F.S. Chapter 69I-72, F.A.C. CFO Memo 05 (11-12) Section 273, F.S. None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Step ID A2D CP 1.5 A2D AE 1.6 A2D 1.7 Process Name Validate Property Record Create Property Record Invoice Received A2D 1.8 Property Record Exists? A2D 1.9 Prepare and Deploy Asset Description of Process The property supervisor will validate that the property is recorded correctly Governing Laws and Policies None identified Property is booked as an asset within Florida PALM None identified In some cases the invoice may be received before the goods have been received. If this happens, the system will check to make sure that the property record is established before payment is issued When an invoice is received, the system will ensure that the property record exists as a shell asset before making the payment. This will help prevent the payment of invoices for goods that have not been received Asset is prepared and deployed None identified None identified None identified Process Flow Page 2 of 4: A2D – Deploy, Utilize, and Maintain Agency A – Property Custodian: agency level role responsible for custody of property Agency A – Property F&A Staff: agency level role responsible for property Swim accounting Lanes – Agency B – Property Custodian: agency level role responsible for custody of Definition property Agency B – Property F&A Staff: agency level role responsible for property accounting Process Step ID A2D 2.1 Process Name Prepare and Deploy Asset A2D 2.2 Use/Track/Ma intain Asset Page 38 of 306 Description of Process Property record has been updated with all required information and is recorded in Florida PALM The tracking for the utilization and maintenance of the asset is initiated and updated throughout the year to include location changes, custodial changes, repair and maintenance information, improvements, impairments, valuation changes, etc. Governing Laws and Policies None identified Chapter 69I-72, F.A.C. CFO Memo 05 (11-12) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Step ID Process Name A2D CP 2.3 Perform Periodic Physical Inventory A2D AE 2.4 Prepare Transfer Accounting A2D 2.5 Receive Property A2D AE 2.6 Receive Transfer Accounting A2D AE 2.7 Execute Depreciation A2D 2.8 Identify Asset for Retirement Page 39 of 306 Description of Process If an asset is determined to be stolen, and after investigation by the property custodian, the asset moves to disposition workflow (A2D 3.11) for write-off This indicates reconciliation of the existing inventory on the books with the actual physical inventory at the agencies Inventory verification against existing property records must be conducted at least once each fiscal year and with a change of property custodian(s) The verification may be done using electronic methods (e.g., barcode scanner) The recording of transfers (location and agency changes) applies if the asset is transferred to another entity or between division/branches within an entity. If the property is to be transferred, the transferring agency will input all of the transfer details within this step (e.g., acquiring agency, accounting details) The receiving agency will receive the property as a transfer. This process will be handled through the Plan and Acquire Asset process (A2D 1.1 – 1.9) The receiving agency accounting area will receive the transfer request and match to the actual receipt of the property item Depreciation will be run automatically based on how the asset was set up in A2D 1.7 (Complete Update to Property Record) Asset is identified for retirement Governing Laws and Policies Section 273.02, F.S. Chapter 69I72.006, F.A.C. Chapter 69I21.002, F.A.C. Chapter 69I72.006, F.A.C. Section 20.06, F.S. None identified None identified CFO Memo 05 (11-12) Chapter 270, F.S. Section 273.05, F.S. Section 273.055, F.S. Chapter 69I72.005, F.A.C. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Step ID Process Name Description of Process Governing Laws and Policies Chapter 69I21.002, F.A.C. Process Flow Page 3 of 4: A2D – Asset Disposal Agency – Surplus Review Board: agency level role responsible for reviewing property considered for disposition Swim Agency – Property Custodian: agency level role responsible for custody of Lanes – property Definition Agency – Special Asset Disposition Custodian: agency level role responsible for the disposition of special asset classes Enterprise – DFS/A&A: enterprise level role at DFS/A&A Process Step ID A2D 3.1 Process Name Identify Asset for Retirement Description of Process A2D 3.2 Send to Surplus Review Board? A2D CP 3.3 Board Considers Asset for Retirement A2D 3.4 Passed Agency Surplus Review Board? If so, the property item will continue on throughout the special asset disposition process If the property item does not require an agency surplus review board approval, it will continue on through the disposal process Once the asset is identified for retirement (systematically or manually) the Agency Surplus Review Board may review the request in order to proceed with the disposal process of the asset, if applicable If the Agency Surplus Review Board approves the request to dispose of the asset, it will move through the flow and proceed to disposition If the Agency Surplus Review Board does not approve the request, the asset Page 40 of 306 The agency will identify the asset for disposal when it has reached its useful life, is no longer needed, or has been lost or stolen Governing Laws and Policies Chapter 270, F.S. Section 273.05, F.S. Section 273.055, F.S. Chapter 69I72.005, F.A.C. Chapter 69I21.002, F.A.C. None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Step ID Process Name A2D 3.5 Is Asset a Watercraft, Vehicle, Aircraft, or Land? A2D 3.6 Notify DMS and DEP A2D IP 3.7 Perform Special Asset Disposition Workflow (DMS and DEP) A2D 3.8 Asset Approved Page 41 of 306 Description of Process will continue to be tracked and maintained within the agency property file (A2D 2.2) Once the asset is identified for disposition, the system will run workflow to identify if the assets to be disposed are classified as watercraft, vehicles, aircraft and/or land If the asset is a watercraft, vehicle, aircraft or land, a special asset disposal workflow will be initiated to include approval to dispose from oversight agencies (e.g., DMS, DEP) If the asset is not a watercraft, vehicle, aircraft or land sale, it will proceed through the disposition flow Special Asset Disposal workflow is initiated through the notification to the agencies representatives that must perform the disposition action DEP is the custodian of all state owned land (with a few exceptions) and is responsible for the accounting and sale of land The disposal of vehicles, watercraft, and aircraft must be approved by DMS Disposition of specialized assets is performed by agencies that have authority to dispose of those assets The agencies that perform approval process for specialized assets disposition within their agency business systems will integrate with Florida PALM in order to bring in the information needed for the disposing agencies to proceed with removing the assets from their books The decision of special asset disposition approval will occur Governing Laws and Policies Section 270.22, F.S. Section 270.23, F.S. Section 287.06, F.S. Section 590.02 (9)(a), F.S. Section 273 F.S. Chapter 69I21.002, F.A.C. Chapter 69I72.006, F.A.C. None identified Section 270.22, F.S. Section 270.23, F.S. Section 287.06, F.S. Section 590.02 (9)(a), F.S. Section 273, F.S. Chapter 69I21.002, F.A.C. Chapter 69I72.006, F.A.C. None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Step ID A2D 3.9 Process Name for Retirement? Notify Agency of Disposition Approval A2D 3.10 Require Additional Information? A2D 3.11 Was the Asset Lost or Stolen? A2D 3.12 Notify DFS Write-Off Approver A2D 3.13 DFS Performs Asset Review Approved for WriteOff? A2D 3.14 Page 42 of 306 Description of Process Governing Laws and Policies Once the property items have been approved by the special asset disposition custodian, the agency is notified to proceed with removing items from their books If the asset is not approved for retirement, it may require additional information before approval can take place. If so, the special asset disposition custodian will request that information electronically from the agency that is disposing of the asset If additional information is not required, the assets will continue to be tracked and maintained in A2D 2.2 (Use, Track, and Maintain) If the asset is identified for disposition and is determined to be lost or stolen, the agency must obtain approval through DFS A&A in order for the agency to write-off the account Assets determined to be lost or stolen while being tracked or maintained (A2D 2.2) will come directly into the disposition workflow at this point for write-off If the asset is identified for disposition and is not lost or stolen, the asset will precede to be processed for disposal If the asset is to be written-off by the agency, the agency will submit the writeoff request electronically within Florida PALM and the DFS A&A write-off approver(s) will be notified Assets must typically be lost or stolen for at least two inventory cycles before approval will be granted DFS A&A will perform their write-off review within Florida PALM based on the electronic submission that the agency provides If the asset is approved for write-off, DFS A&A will submit their approval back to None identified None identified None identified Section 17.04, F.S. Rule 69I21.002, F.A.C. Section 17.04, F.S. Section 17.04, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Step ID A2D 3.15 A2D AE 3.16 Process Name Return to Agency for Additional Information Dispose of Asset Description of Process the agency electronically through Florida PALM If additional information is required, DFS A&A will send a request for that information electronically through Florida PALM Once the items have gone through all of the proper approval workflows, the property items will be eligible for disposition and the accounting entry will be booked Governing Laws and Policies Section 17.04, F.S. None identified Process Flow Page 4 of 4: A2D – Inventory and Warehousing Agency – Property Custodian: agency level role responsible for custody of Swim property Lanes – Agency – Business Operations Manager: agency level role responsible for Definition managing the business operations at the agency Process Step ID A2D 4.1 Process Name Warehouse the Asset A2D 4.2 Track and Maintain the Asset A2D 4.3 Agency Orders A2D CP 4.4 Order Approval Workflow Page 43 of 306 Description of Process Governing Laws and Policies None identified The agencies warehoused items will be updated with the purchased asset record inventory information (e.g., quantity, value, location, MSDS info) None identified The tracking for the utilization of the asset is initiated and updated throughout the year based on agency needs and will utilized the same functionality as A2D 2.2 (Utilize/Track/Maintain the Asset) Inventory minimum levels will be set and maintained (by agency, by asset) at predetermined levels on an on-going basis in order to prompt property manager (or other applicable staff) of when to order None identified Agencies submit internal orders via office business managers to acquire the applicable inventoried assets None identified This indicates Authorized Approval by Agency Property Manager Once the agency places an initial order, the order is sent to the agency 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Process Step ID A2D AE 4.5 A2D 4.6 2.7 Process Name Property Disposition for Spoilage Execute Replenishmen t of Inventory Description of Process property manager (or delegate) for approval Adjusting entry is made to account for spoilage of inventory items Once agency has placed the order and inventory is distributed, inventory is reduced If inventory is reduced to or below the established threshold, replenishment will automatically occur (the agency will be notified to place an additional order) Inventory levels are adjusted to reflect approved replenishment orders Governing Laws and Policies None identified None identified Integration Integration ID A2D IP 1.3 FFMIS or Key System Integration Description Agency Business Systems A2D IP 2 Agency Business Systems A2D IP 3.7 Agency Business Systems Bring in asset tag information when the asset is acquired The frequency would be on demand based on asset acquisition activity Send/receive inventory results to perform physical inventory The frequency would be once every fiscal year as it is mandated by state law for physical inventory check Perform Special Asset Disposition Workflow (DMS and DEP). Including SOLARIS (DEP systems to obtain land values, sale information, etc.) and FLEET Florida Equipment Electronic Tracking System (FLEET) to obtain vehicle values, sale information, etc. The frequency would be on demand based on asset disposition activity 2.8 Control Points Control Pt. ID Page 44 of 306 Control Point Description 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) A2D CP 1.4 A2D CP 1.5 A2D CP 2.3 A2D CP 3.3 A2D CP 4.4 2.9 Create Property Record (Pending) Validate Property Record Perform Periodic Physical Inventory Board Considers Asset for Retirement Order Approval Workflow Reporting Report No. Description A2D R 1 Property Pending Edit Report A2D R 2 Asset Error Report OnDemand, Periodic A2D R 3 Property Record Report OnDemand, Periodic A2D R 4 Current Asset List OnDemand, Periodic A2D R 5 Asset Maintenance Report OnDemand, Periodic A2D R 6 Asset Transfer Report OnDemand, Periodic A2D R 7 Depreciation Schedule Report OnDemand, Periodic A2D R 8 Property Evaluation for Risk Management and Insurance Annual Page 45 of 306 Frequency and Triggering Event OnDemand, Periodic Audience(s) Classification Governing Laws and Policies Agency Property Management Staff Agency Property Management Staff Agency Property Management Staff Agency Property Management Staff Agency Property Management Staff Agency Property Management Staff Agency Property Management Staff DFS Division of Risk Management Operational None identified Operational None identified Operational None identified Operational None identified Operational None identified Operational None identified Operational None identified Management Section 284.01, F.S. Section 284.04, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Report No. A2D R 9 Description Frequency and Triggering Event OnDemand, Periodic A2D R 10 Special Disposition Workflow Status Report Asset Write-Off Report A2D R 11 Disposed Asset Report OnDemand, Periodic A2D R 12 Warehouse Inventory Report OnDemand, Periodic A2D R 13 Replenishment of Inventory Report OnDemand, Periodic 2.10 OnDemand, Periodic Audience(s) Agency Property Management Staff Agency Property Management Staff, DFS A&A Agency Property Management Staff Agency Property Management Staff Agency Property Management Staff Classification Operational Governing Laws and Policies Chapter 69H-1, F.A.C. None identified Operational None identified Operational None identified Operational None identified Operational None identified Accounting Events Accounting Event ID A2D AE 1.6 A2D AE 2.4 A2D AE 2.6 A2D AE 2.7 A2D AE 3.16 A2D AE 4.5 Page 46 of 306 Description Create Property Record Property record created at the time of acquisition (Note expenditure transaction will be recorded in P2P Process Area and Construction Workin-Progress will be recorded in PJT Process Area) Property record updated for depreciation or amortization Property valuation adjustment (must be significant and unexpected to be impairment and additionally infrequent to be extraordinary) Prepare Transfer Accounting Receive Transfer Accounting Execute Depreciation Dispose of Asset Property Disposition for Spoilage 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) 2.11 Key Performance Indicators/Measure Measure Relevance Number of fixed asset changes processed Control and Improved Processing Time Number of fixed assets maintained Timeliness to close the fixed assets subsidiary ledger at period end Timeliness of recording property Timeliness of performing annual inventory of fixed assets Volume of property lost Control and Improved Processing Time Improved Processing Time Accuracy of property records (amount of location/custodian’s delegate changes needed after inventory) Validation of fixed assets records and Attributes 2.12 Improved Processing Time Validation of existing assets recorded Control and Improved Processing Time Data Elements Needed to Generate Measure Number of fixed assets changes by accounting period (Monthly and YearEnd) Number of fixed assets recorded and maintained Schedule of the close calendar for period end:(Monthly and Year-End) Acquisition date and fixed assets type Schedule for conducting annual inventory of fixed assets Validation of annual inventory of fixed assets to recorded fixed assets Fixed assets attributes required to record and maintain a fixed asset Future Enhancements Microchip/auto scan technology to assist with tagging assets Automated reconciliations for misclassified property item Page 47 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) 2.13 Standard Business Process Flows Page 48 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Page 49 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Page 50 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Asset Acquisition to Disposal (A2D) Page 51 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion 3.0 Budget Preparation to Reversion (BUD) 3.1 General Information Process Area Process Flows As of 3.2 Authors and Contributors Authors Contributors 3.3 BUD - Budget Preparation to Reversion 1. BUD – Planning and Forecasting (LBR Development & Submission) 2. BUD – Manage and Control (Budget Management) 3. BUD – Carry Forward (Operating) to Reversions 4. BUD – Certified Forward (FCO) to Reversions 09/14/2015 Robert A. Hicks, State BPS Team Jack Manahan, EY BPS Team Joanne Weber, EY BPS Team Department of Children & Families Services Department of Corrections Department of Financial Services Department of Law Enforcement Department of Revenue Department of Transportation Executive Office of the Governor/Office of Policy and Budget Scope This document depicts the Level 2 detailed proposed business process design for the Budget Preparation to Reversion Process Area, which is defined in the following four key subprocesses: 1. Planning and Forecasting (LBR Development & Submission) 2. Manage and Control (Budget Management) 3. Carry Forward (Operating) to Reversions 4. Certified Forward (FCO) to Reversions These subprocesses identify the steps of the process from initial budget planning and forecasting to ongoing management and control throughout the fiscal year and the Carry/Certified forward of budget at the end of the fiscal year. Budgeting within Florida PALM is a key component of all requisitioning, encumbrances, purchase orders, and payments. The Budget Process Flow diagrams provide references to these and several other business Process Flows. The proposed process will include input from both current and new sources to an enterprisewide data repository. This data repository will house data from the new Florida PALM system, Page 52 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion the Legislative Appropriations System/Planning and Budgeting Subsystem (LAS/PBS), the People First system, and the MyFloridaMarketplace (MFMP) procurement system. The addition of vacant positions as input to salary and benefits forecasting is also a new planning component for the State of Florida to help project and evaluate the impact of employee compensation and benefits on overall budgets. The ability to perform more accurate monthly forecasting using new interfaces and Integration Points to the above systems will provide significant time savings and more timely information management. This time savings will be realized during the planning and forecasting cycles, the budget management cycles, and the shift forward of budget for ongoing capital projects. Additionally, the Florida PALM system has the potential to remove the current manual and labor-intensive monthly process wherein remaining budget is determined via exports from the transactional system – this will instead be performed at the time of the transaction for encumbrances and actual expenditures, and reported on demand by the user. Enterprise Performance Management (EPM), referred to below, will be an important part of the enterprise-wide data repository and decision-enabling toolset in Florida PALM. This decision support system will contain every accounting-related transaction posted in Florida PALM as well as the data from the additional systems as listed above and the calculation and statistical tools for modeling, forecasting, and scenario building. Finally, the system will support and in cases automate the publishing and reporting aspects of the current processes. It will provide online queries so that instead of printing a report and reviewing it line by line to identify problems or reconcile totals or balances, users will be able to search the data repository using specific criteria to see just the data or transactions of concern and view the results on screen. As well, alerts for budget management and control will be available in a dashboard configuration as determined by the end user. 3.4 Assumptions Statewide appropriations will be controlled at the enterprise level Agencies will have the ability to further allocate appropriations within the constraints of the statewide appropriations for management purposes Agencies can establish management budget allocations to either control or monitor budget/appropriations Budget override authority will be restricted Encumbrances will reserve appropriation balances in the system Multiple budget and financial periods may be open at one time; however, Recording transactions will be limited by period. Once an accounting period has been closed, no additional transactions can be recorded for that period. There will be multiple ledgers to handle the financial processing and reporting requirements of the State (i.e., General Ledger, Budget Control subsidiary ledger, Cash Control subsidiary ledger, and Treasury Control subsidiary ledger) The Legislative Appropriations System/Planning and Budgeting Subsystem (LAS/PBS) is out of the scope for this project. These are applications that manage the appropriations preparation, approval, and execution process for the State. They consist Page 53 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion 3.5 of the Legislative Appropriation System managed by the Legislature and the Florida Financial Management Information System (FFMIS) - Planning and Budgeting Subsystem managed by the Executive Office of the Governor As the LAS/PBS will remain in place, an interface will be needed to obtain budget and cash data, and to provide expenditure information An interface with People First will be needed to obtain positions, paid distributions, vacancies, pays, and benefits An interface with MyFloridaMarketPlace will be needed for encumbrances DFS will own and administer the new data repository and corresponding tools made available to agencies at the advent of the new Florida PALM financial management system, which includes new DFS roles in support of the Florida PALM’s Budget Control subsidiary ledger The current budget cycle as defined in the State of Florida will continue with regards to business processes (including timing and controls) that will not change from the Level 1 Business Process Models DFS designated accounts such as payroll, retirement benefits, re-employment assistance and others can run regardless of funds and budget availability Standardized Process Area Overview This Process Area begins with budget planning and preparation by the Governor, Legislature and agencies. Agencies are responsible for all intra-agency planning and forecasting which feeds their annual planning and budgeting submissions. Currently agencies use a disparate set of tools and processes for this planning and forecasting. These processes and tools can be labor-intensive to use. Florida PALM will provide standard, fully integrated reporting, as well as analysis and forecasting tools for the agencies to support development of their Legislative Budget Request (LBR), Long-Range Program Plan (LRPP) and Capital Improvement Program (CIP) Plan. These tools will support revenue and position/employee level expenditure, and operating forecasting for the operating and Capital Improvement Program (CIP) Plans as well as development of the agency strategy and performance plans to feed the LRPP. The State of Florida’s Fiscal Year operates from July 1 through June 30. The Planning and Forecasting (LBR Development and Submission), Carry Forward (Operating) and Certified Forward pertaining to Fixed Capital Outlay (FCO), Process Areas occur during the fiscal year simultaneously with the Manage and Control (Budget Management) Process Area. Normally, agency LBR submission occurs October 15 each year, unless there is a reapportionment needed for primary elections or other such events which require LBR submission a month earlier on September 15. Annually, agencies prepare a LBR, LRPP and CIP Plan. The LBR asks for budgetary spending authority needed to accomplish the agency’s functions and is supported by the goals and objectives identified in the LRPP. The LRPP identifies the agency’s mission, goals, objectives and performance standards and measures related to the administration of its authorized functions. The CIP requests an agency’s five-year plan for facility needs. During this planning period the Governor prepares a recommended budget for the State while each chamber of the Page 54 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Legislature develops its own appropriations bill. These processes and tools are not included in the scope of the Florida PALM project as they will continue to be owned and supported by the Executive Office of the Governor/Office of Policy and Budget (EOG/OPB) within the LAS/PBS and other EOG/OPB tools. The agencies’ LBRs are submitted to the Executive Office of the Governor and the House and Senate Appropriations committees. At least 30 days before the scheduled annual legislative session, the Governor’s recommended budget is transmitted to the Legislature. At any time following submission of the Governor’s recommended budget, the Governor may amend his or her budget recommendations, also known as a supplemental LBR. The Legislature reviews the LBRs and the Governor’s recommended budget. Each chamber prepares their own version of the appropriations bills. A joint-member conference committee prepares the final appropriations which are included in the GAA passed by the Legislature and signed into law by the Governor. These processes and tools are not included in the scope of the Florida PALM project as they will continue to be owned by the EOG/OPB using the LAS/PBS system and other EOG/OPB tools. The final appropriations or budget amendments are transmitted from LAS/PBS to the Florida PALM for posting at a high level (Agency, Fund, Budget Entity, Appropriation Category, and Category Year). The CFO will validate and identify chart account exceptions from LAS/PBS appropriations data (Agency, Fund, Budget Entity, Appropriations Category and Category Year) regarding fund identifier and resolve exceptions with state agencies to setup new account codes where appropriate and convert LAS/PBS appropriations data (Agency, Fund, Budget Entity, Appropriation Category and Category Year) to Florida PALM chart of account codes. The agencies have the ability to further allocate the amounts to lower levels for planning and management control purposes. When appropriations are released and posted, agencies may submit invoices to the CFO to use the available budget. The budgetary balances are continuously and automatically updated in Florida PALM for transactions occurring in the other Process Areas, and these balances are recorded at the level set whether by appropriation, allotment, program, etc. Agency staff is responsible for monitoring and ensuring the agency does not over obligate its budget, and while the current process of monthly checking can be continued, the data will be available on demand. The CFO is responsible for maintaining controls so that Agencies do not exceed the State’s appropriation when obligating current year funds or process payments that exceed the State’s unexpended release balances. As part of the agencies’ ongoing monitoring and forecasting process, the agencies may submit budget amendments throughout the year as needed. The amendments have a varying approval process depending on the type of amendment. The Florida PALM will perform a cash check via the Cash Control subsidiary ledger to determine the availability of funds and a budget check via the Budget Control subsidiary ledger to confirm appropriation authority for encumbrances and expenditures. Refer to that section of this document for more information. The Manage and Control workflows included in this section describe the ability to report on remaining budget using the tools and data as described above. At the end of the fiscal year, outstanding encumbrances and payables must be analyzed to establish the Carry/Certified Forward budget needed to cover the current year obligations. By the end of July, the agencies must have identified all outstanding Carry/Certified Forward Page 55 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion amounts in the system that will use budget from the fiscal year just ending. By September 30, the agencies must have received and paid, using this Carry Forward budget, for all goods and services that were outstanding at the end of the fiscal year. Any end of fiscal year obligations not paid with Carry Forward budget will need to use available current year appropriations. Remaining balances of Fixed Capital Outlay (FCO) must be Certified Forward by the Agency Head as obligated prior to February 1 of the second fiscal year (third year for Educational Facilities), appropriations not obligated are reverted and entered into the Florida PALM no later than February 28. In addition, by the end of July for each year thereafter the Agency Head must certify that the FCO appropriations are still obligated; appropriations no longer obligated are reverted and entered into the Florida PALM no later than September 1. 3.6 Process Area Details The table below describes each step in the BUD process envisioned functionality. The process consists of four subprocesses: 1. Planning and Forecasting (LBR Development & Submission) 2. Manage and Control (Budget Management) 3. Carry Forward (Operating) to Reversions 4. Certified Forward (FCO) to Reversions The Process Step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role either agency-based or enterprise-based. The swim lane roles may be different at an agency level. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. In the table below, a list of the roles involved in each section has been inserted where the process steps transition from page to page and a change occurs. Process Flow Page 1 of 5: BUD – Planning and Forecasting (LBR Development & Submission) Enterprise – DFS/A&A: enterprise level role at DFS/A&A Swim Enterprise – EOG/OPB: an enterprise level role at the Executive Office of the Lanes – Governor/Office of Policy and Budget Definition Agency – Budget Office: agency level role responsible for budget Process Step ID BUD 1.1 Page 56 of 306 Process Name Collect Data for Enterprise Performance Management Description of Process Governing Laws and Policies Collect data from the following Section applications to be entered into the 216.023, F.S. EPM/BI applications: Planning and Financial information and COA from the Budgeting Florida PALM Budget Control subsidiary Instructions ledger for the current fiscal year 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID BUD CP 1.2 Process Name EnterpriseWide Collaboration Description of Process Governing Laws and Policies (Annual: Initial Budgets, Revised Budgets, Actual Expenditures, Actual Revenues, Actual Encumbrances) Adjusted appropriations data is sent from LAS/PBS, which includes; current FY's budget; GAA (both line items and back of the bill appropriations), Vetoes, Supplementals, Failed Contingents, Non-Operating and Releases. Transfers and reserves are also collected HR/People First: FTE/OPS Positions including filled and unfilled positions (vacancies), actual salaries and benefits P2P financial obligations including encumbrances, Contracts, Grants and Projects (Operating, Non-Operating & FCO) Data is collected and categorized by organizing the data efficiently by eliminating redundancies (same data in multiple tables; data in a table is related, etc.) to improve performance; there will be specific rules and format requirements to load data into the data repository. Tools provided for BI include financial and operational modeling, what if scenario planning Actual Prior Fiscal Year expenditures (historical data, annual submission before August 1) is sent to LAS/PBS EPM to obtain enterprise comprehensive view and Store in Data Repository: Forecasting Base Data and Business Intelligence (BI) Enterprise-wide Revenue Assumptions: None identified Establish default rules (calculation formulas) and rates (calculation parameters, e.g., forecasting drivers) for enterprise revenue streams and input rules and rates into EPM/BI applications forecasting models for revenues Enterprise-wide Personnel Policy Assumptions: Page 57 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Description of Process Governing Laws and Policies Establish amounts and rate defaults for personnel expenditure forecasting Setup Job (vacancy) defaults, position defaults, compensation and benefit rules and rates in EPM/BI Personnel Expenditure forecasting module Enterprise-wide Revenue Forecast: Execute initial enterprise-wide, baseline revenue forecast in EPM/BI applications Enterprise-wide Personnel Expenditure Baseline Forecast (Statewide by Agency): Execute initial enterprise-wide, baseline personnel expenditure forecast in EPM/BI applications Enterprise-wide Operating: BUD 1.3 BUD 1.4 BUD IP 1.5 Page 58 of 306 Build Enterprisewide Consolidated Baseline Forecasts Develop Agency Strategy Input Agency Business Systems Data Execute initial enterprise-wide, baseline operating expenditure forecast in EPM/BI applications Produce summarized enterprise-wide, baseline forecasts in EPM/BI applications Provide agencies with a standardized tool for developing budget strategies and performance plans to provide input to the LBR/LRPP/CIP, including all schedules/exhibits for submission All revenue, HR and operating expenditure assumptions and forecasts developed are for budget management tools (Operating, Non-Operating & FCO) Interface of data from existing agency business systems, for example information on inventory used, specific None identified Section 216.023, F.S. Planning and Budgeting Instructions None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Description of Process project information depicting time spent and contract labor used, etc. Agencies establish rules and rates for input into forecast models for agencyspecific revenues in EPM/BI applications BUD 1.6 Develop Revenue Updates BUD 1.7 Build Revenue Forecasts BUD 1.8 Develop HR Updates BUD 1.9 Build Personnel Forecasts BUD 1.10 Develop Expenditure Updates BUD 1.11 Build Expenditure Forecasts BUD 1.12 Create Agency Consolidated Scenarios Page 59 of 306 Governing Laws and Policies Section 216.023, F.S. Planning and Budgeting Instructions Execute initial agency-specific revenue Section forecast scenarios in EPM/BI 216.023, F.S. applications Planning and Budgeting Instructions Agencies establish rules and rates and Section input into forecast models for agency216.023, F.S. specific personnel expenditure forecasts Planning and in EPM/BI applications Budgeting Updates include personnel / Instructions compensation & policy assumptions (filled and vacant positions) Execute initial agency-specific Section personnel expenditure forecast 216.023, F.S. scenarios in EPM/BI applications Planning and Personnel Forecasting includes: rates, Budgeting rules, and baseline forecasts Instructions Agencies establish rules and rates and Section input into forecast models for agency216.023, F.S. specific operating expenditure forecasts Planning and in EPM/BI applications Budgeting Expenditure assumptions include: Instructions operating, non-operating, and FCO Execute initial agency-specific operating Section forecast scenarios in EPM/BI 216.023, F.S. applications Planning and Expenditure forecasts include: Budgeting operating, non-operating, and FCO Instructions The Governor, Legislature and agencies Section perform planning for annual budgets 216.023, F.S. (LBR/LRPP/CIP, including all Planning and schedules/exhibits) Budgeting Schedule I forms created Instructions Management is responsible for determining budget needs and priorities. Internal meetings and data analysis performed to determine needs 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID BUD 1.13 BUD 1.14 BUD IP 1.15 Page 60 of 306 Process Name Description of Process Governing Laws and Policies Agencies will utilize workflow in Florida PALM to communicate regarding scenarios and work products included. Agencies can securely develop scenarios before submission of their final budget request Agencies can add EOG/OPB, House and Senate Amended/Additional Requests, with this submission occurring during normal annual budget request submission Develop Agencies can add EOG/OPB, House Section Amended/Addi and Senate amended, additional and/or 216.023, F.S. tion New new issue requests, with this Planning and Requests submission possibly occurring after an Budgeting agency has submitted their annual Instructions budget request Direction and guidance provided by EOG/OPB, House, Senate and/or agencies Transfer to LAS/PBS & Florida Fiscal Portal Store & Repository & corresponding tools for all Section Create Final data: BI (Reports and Dashboard Tools) 216.023, F.S. Approved Planning and Create Final Approved Budget Request: Budget Budgeting Submission of LBR/LRPP/CIP, including Request Instructions all schedules/exhibits Agency final approved LBR/LRPP/CIP submissions are transferred to EPM to revise summarized enterprise-wide baseline forecasts Submit Initial Agency final approved budget request is Section LAS/PBS & sent as data to the LAS/PBS 216.023, F.S. Florida Fiscal Planning and Agencies finalize submission by locking Portal Budgeting and transferring control in LAS/PBS Instructions (existing functionality within LAS/PBS wherein agency data can no longer be changed), which concludes the agencies review and verification before final submittal to the Governor’s Office and the Legislature Agency runs and uploads reports and other documents to the Florida Fiscal 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Description of Process BUD IP 1.16 Submit Supplemental LAS/PBS & Florida Fiscal Portal Portal as outlined in the LBR instructions Agencies can request LAS/PBS audits of budget submission from Florida PALM Agencies can initiate a request for a COA change through a workflow approval process Develop & Finalize Amended, Additional, or New Issue Requests to transfer to LAS/PBS & Florida Fiscal Portal LAS/PBS is unlocked and transfers control to agencies Direction and guidance provided by EOG/OPB, House, Senate and/or agencies Agencies develop and finalize amended, additional and/or new issue requests by locking and transferring control in LAS/PBS Agency runs and uploads reports and other documents to the Florida Fiscal Portal as outlined in the LBR instructions Agencies can request LAS/PBS audits of budget submission from Florida PALM Agencies can initiate a request for a COA change through a workflow approval process Governing Laws and Policies Section 216.023, F.S. Planning and Budgeting Instructions Process Flow Page 2 of 5: BUD – Manage and Control (Budget Management) Enterprise – DFS/A&A: enterprise level role at DFS/A&A Swim Enterprise – EOG/OPB: enterprise level role at the Executive Office of the Lanes – Governor/Office of Policy and Budget Definition Agency – Budget Office: agency person responsible for budget Process Step ID BUD IP 2.1 Page 61 of 306 Process Name Receive Adjusted Appropriations Description of Process Current FY’s Budget and Actual Prior Fiscal Year Expenditures Governing Laws and Policies Section 216.178, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name BUD 2.2 Establish Enterprise Budget BUD 2.3 Validate & Resolve COA Adjustments Page 62 of 306 Description of Process Governing Laws and Policies Adjusted appropriations data is sent from LAS/PBS, which includes current FY’s budget, GAA (both line items and back of the bill appropriations), Vetoes, Supplementals, Failed Contingents, Non-Operating and Releases. Transfers and reserves are also collected Actual Prior Fiscal Year expenditures (historical data, annual submission before August 1) is sent to LAS/PBS Establish Enterprise Budget to the Section Budget Control subsidiary ledger 216.181, F.S. Populate agency adjusted appropriations data into EPM along with release schedules Florida PALM converts LAS/PBS adjusted appropriations data (Agency, Fund, Budget Entity, Appropriation Category and Category Year) into Florida PALM Chart of Account (COA) codes Validation of Data & Load Agency Templates: Populate Adjusted Appropriations into Workbooks None identified DFS validates and identifies COA exceptions from LAS/PBS appropriations data (Agency, Fund, Budget Entity, Appropriation Category and Category Year) regarding fund identifier and resolves exceptions with agencies to setup new account codes where appropriate and converts LAS/PBS appropriations data (Agency, Fund, Budget Entity, Appropriation Category and Category Year) to Florida PALM COA codes. Agencies can initiate a request for a COA change through a workflow approval process The validation and reconciliation includes codes which have been deactivated in LAS/PBS and is essential so that adjusted appropriations data can be entered into Florida PALM 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID BUD CP 2.4 BUD 2.5 BUD CP 2.6 BUD CP 2.7 BUD AE 2.8 BUD CP 2.9 Page 63 of 306 Process Name Establish Intra-Agency Control Rule Levels Apply Agency Templates Description of Process Agencies establish control protocols for monitoring purposes on budgets setup within Agency Templates within the EPM application Agencies develop lower level (e.g., Bureau/Program) allotments, approved budget, estimated revenue and releases Agencies have the ability to further allocate approved budgets to organizational codes, grants, projects, contracts, other cost accumulators (OCA), and other elements of the COA in EPM application Agencies publish annual operating budget, rate report, etc. Load Enterprise-level Level 2 appropriation Appropriation allocations loaded with control rule Allotments for levels, established in the Budget Control Control subsidiary ledger, for those instances when agencies do not perform any allocations Load Budget Enterprise-level budget allocations Allotments for loaded with control rule levels, Control established in the Budget Control subsidiary ledger Post to Budget Record Appropriations, Approved Ledger Budget; Releases to General Revenue Fund, Trust Funds Transaction Occurs on demand: Completed or Budget Stopped (Budget Authority, Allocations Checking & Release Schedules) The Transaction Budget Check will check appropriations, as reported to the CFO by Agency, Fund, Budget Entity, Appropriation Category, Category Year and depending on the agency’s business rules, will be capable of further checking allotments down to other elements of the COA and will also be based on unspent available release, less the current transactions Transaction Budget Checking will include R2R Control Point 3 Budget Governing Laws and Policies None identified None identified None identified None identified None identified Section 216.181, F.S. Section 216.192, F.S. Section 216.292, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Description of Process Governing Laws and Policies Check for Journal Transfers and the P2P Control Point 2.4 DFS can designate accounts that will process regardless if budget is available Process Flow Page 3 of 5: BUD – Manage and Control (Budget Management) Enterprise – DFS/A&A: enterprise level role at DFS/A&A Swim Enterprise – EOG/OPB: enterprise level role at the Executive Office of the Lanes – Governor/Office of Policy and Budget Definition Agency – Budget Office: agency person responsible for budget Process Step ID BUD 2.10 BUD 2.11 BUD 2.12 Page 64 of 306 Proces s Name Forecasts & Assumptions Require Refresh? Refresh Data: Refer to Planning & Forecasting Create Budget Management Reports Description of Process Agencies will determine if revenue, HR and expenditure assumptions and forecasts require updates Interface of data from existing agency business systems Agencies may also record projected revenues to allow for monitoring against actuals in Agency Template in EPM application LBR (development and submission) Agencies can publish monthly spend plans, rate reports, etc., however the functionality to publish on demand is planned in the new system Spend plan reports will include all appropriate fiscal information (e.g., department, budget entity, COA, allocations, fund, OCA, expenditures, encumbrances, projections, contract/project, co-located breakout, and comments with customization capabilities at the discretion of each agency) Rate reports will include department, budget entity, program, program component, COA, FTE, CAD position number, class code, pay grade, class title, incumbent name, vacancies, annual salary rate, bi-weekly or Governing Laws and Policies None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Proces s Name BUD 2.13 Create Forecasting and Planning Reports (“What-if”) BUD 2.14 Develop Budget Amendment Adjustments Page 65 of 306 Description of Process monthly rate, approved rate, base rate, pending rate actions, available rate, budget allocation, actuals, projections, surplus/deficit and comments with customization capabilities at the discretion of each agency Create forecasting, labor, and cost accounting reports Florida PALM automatically tracks and reconciles rate reports to People First, including pending personnel rate actions Execute updated, agency-specific consolidated expenditures and revenue forecast scenarios for projected fiscal year-end scenarios in EPM/BI Actual revenues are compared to projected revenues and adjustments made or budget changes requested as appropriate Workflow functionality to include agency programs drivers and assumptions Agencies will use the data stored for HR, Revenue and Operating Expenditures; and the drivers and assumptions that have been developed to perform the forecasts to determine if a budget amendment is needed Agencies will be able to monitor and manage budget balances throughout the year and take appropriate action when needed (e.g., regular budget amendments, emergencies, new funding, FCO, releases, transfers, etc.) Agencies will follow an internal agency review and approval process prior to submission of agency transfers Agency transfers are submitted in the form of data to the Budget Governing Laws and Policies Section 216.181, F.S. Section 216.192, F.S. Section 216.181, F.S. Section 216.192, F.S. Section 216.292, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Proces s Name Description of Process BUD IP 2.15 Input into BAPS BUD 2.16 Budget Amendments Reviewed By EOG/OPB/Hou se/Senate Amendment Processing System (BAPS) and validated by LAS/PBS Agencies can initiate a request for a COA change through a workflow approval process Budget amendments in the form of data is sent to BAPS for processing and validated by LAS/PBS Budget amendments are reviewed by EOG/OPB, House and Senate Direction and guidance provided by EOG/OPB, House and Senate regarding budget amendments Budget amendments may require updates, be denied and/or withdrawn Budget amendments are approved for requested adjustments Agencies are provided comments and direction Generate Approved Budget Amendments BUD IP 2.18 LAS/PBS BUD AE 2.19 Update Budget Ledger Budget amendments in the form of data is sent from BAPS to LAS/PBS Subsidiary ledger updates; Record budget amendment adjustments DR Budgetary Fund Balance CR Appropriations; DR Appropriations, Allocated CR Approved Budget; DR Unexpended Releases CR Released Appropriations BUD 2.17 Governing Laws and Policies None identified Section 216.181, F.S. Section 216.192, F.S. Section 216.292, F.S. Section 216.181, F.S. Section 216.192, F.S. Section 216.292, F.S. None identified None identified Process Flow Page 4 of 5: BUD – Carry Forward (Operating) to Reversions Enterprise – DFS/A&A: enterprise level role at DFS/A&A Swim Enterprise – EOG/OPB: enterprise level role at the Executive Office of the Lanes – Governor/Office of Policy and Budget Definition Agency – Budget Office: agency person responsible for budget Process Step ID BUD IP 3.1 Page 66 of 306 Process Name Create Tentative Carry Description of Process Florida PALM automatically creates Carry Forward (Operating Categories) incurred obligations to be marked for Governing Laws and Policies Section 216.301, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Forward (Operating Categories) Data Set Description of Process Carry Forward Data is sent to LAS/PBS of the tentative Carry Forward budget (unexpended release balances) as of 6/30 for Carry Forward Agencies are not allowed to submit a Carry Forward request that will exceed the unexpended release balance on the Florida PALM Budget Control subsidiary ledger Florida PALM automatically creates Carry Forward authority category 13XXXX (statutorily authorized) Data is sent to the LAS/PBS of the Carry Forward authority category 13XXXX Agencies are not allowed to submit a Carry Forward request that will exceed the unexpended release balance on the Florida PALM Budget Control subsidiary ledger EOG/OPB validates tentative Carry Forward (Operating Categories) incurred obligations to be Carry Forward balances and account codes BUD IP 3.2 Create Carry Forward Authority Category 13XXXX Data Set BUD 3.3 Validate Tentative Carry Forward BUD 3.4 Validate Carry Forward Authority Category 13XXXX EOG/OPB validates tentative Carry Forward authority category 13XXXX (statutorily authorized) balances and account codes BUD 3.5 Automated Marking of Eligible Transactions Florida PALM automatically marks all eligible Carry Forward (Operating categories) / Carry Forward Authority category 13XXXX transactions Agencies can remove automatic markings on transactions Page 67 of 306 Governing Laws and Policies EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID BUD 3.6 BUD IP 3.7 Process Name Establish Agency Final Carry Forward / Carry Forward Authority Category 13XXXX Reduce Unexpended Release Balances Description of Process DFS transfers Carry Forward / Carry Forward authority category 13XXXX transactions Any unexpended release balance that is not obligated (Florida PALM marked) during the Carry Forward process is reverted at the end of July DFS establishes Final Carry Forward / Section 216.301, Carry Forward authority category F.S. 13XXXX EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Florida PALM reduces the unexpended release balances down to the amount being Carry Forward Agency Carry Forward / Carry Forward authority category 13XXXX Data is sent to LAS/PBS First Carry Forward Reversion, within August EOG/OPB posts Carry Forward to LAS/PBS, by the end of August Posting includes First Reversion data BUD 3.8 Posting Final Carry Forward BUD 3.9 Posting Final Carry Forward Authority Category 13XXXX EOG/OPB posts Carry Forward authority category 13XXXX to LAS/PBS, by the end of August Posting includes First Reversion data BUD AE 3.10 Update Budget Ledger Carry/Certified Forward entries Final Agency Carry Forward data as of September 30 updates the Budget Control subsidiary ledger Page 68 of 306 Governing Laws and Policies Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Description of Process BUD 3.11 Verify Data Agencies will generate LAS/PBS reports to reconcile with Florida PALM data Governing Laws and Policies Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums DFS Fiscal Year End Instructions Process Flow Page 5 of 5: BUD – Certified Forward (FCO) to Reversions Enterprise – DFS/A&A: enterprise level role at DFS/A&A Swim Enterprise – EOG/OPB: enterprise level role at the Executive Office of the Lanes – Governor/Office of Policy and Budget Definition Agency – Budget Office: agency person responsible for budget Process Step ID BUD IP 4.1 Process Name Create Tentative Certified Forward (FCO) Data Set Description of Process BUD 4.2 Validate Tentative Certified EOG/OPB validates tentative Certified Forward (FCO) balances and account codes Page 69 of 306 The tentative Certified Forward Data Set for FCO is created and sent to LAS/PBS Governing Laws and Policies Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Forward (FCO) Description of Process BUD 4.3 Automated Requirement of FCO Project ID Florida PALM automatically requires specific FCO project ID information throughout the fiscal year Automated marking of eligible transactions This occurs at the end of July BUD 4.4 Establish Final Certified Forward (FCO) Florida PALM validates available FCO budget and establishes final Certified Forward (FCO) data BUD IP 4.5 Agency Final Certified Forward (FCO) Data Agency final Certified Forward (FCO) data is sent to LAS/PBS and DMS Page 70 of 306 Governing Laws and Policies EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name Description of Process BUD 4.6 Review/Appr ove Final Certified Forward (FCO) EOG/OPB review/approve final approved Certified Forward (FCO) data is sent to LAS/PBS All non-obligated and non-approved final approved Certified Forward (FCO) funds will be reverted (First Certified Forward Reversion, by September 1st) BUD IP 4.7 Send LAS/PBS Final Reverted Certified Forward (FCO) to Budget Ledger Following EOG/OPB review, final reverted Certified Forward (FCO) is sent to the Budget Control subsidiary ledger BUD 4.8 Create Certified Forward (FCO) Spreadsheets for Agency Identification EOG/OPB develops FCO spreadsheets for agencies to review and identify remaining FCO appropriation amounts FCO Project agency templates are created within the EPM application and populated with data from the Project Page 71 of 306 Governing Laws and Policies Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Section 216.301, F.S. EOG/OPB Agency Addressed Memorandums 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name of Appropriation Amounts Description of Process BUD 4.9 Certified Forward (FCO) Spreadsheets BUD CP 4.10 Agency Reviews & Completes Certified Forward (FCO) Requests BUD 4.11 Page 72 of 306 Review/Appr ove Agency Certified Forward (FCO) Data Governing Laws and Policies Development to Closeout process area EOG/OPB with the appropriate fields identified by Guidelines for EOG/OPB Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions EOG/OPB sends FCO spreadsheets to Section agencies for review and identification of 216.301, F.S. remaining FCO appropriation amounts EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Agencies review FCO spreadsheets Section and develop workbooks within Florida 216.301, F.S. PALM to identify remaining FCO EOG/OPB appropriation amounts Agency Agencies document obligations and Addressed non-obligations including supporting Memorandums documentation and comments as EOG/OPB appropriate Guidelines for Agencies validate FCO Project agency Fixed Capital templates for all appropriate information Outlay including remaining FCO appropriation Reversions amounts DFS Fiscal Agencies request FCO Interface Data to Year End be transmitted to EOG/OPB for Instructions review/approval Florida PALM modules (PJT) accessed for supporting documentation EOG/OPB review/approve of FCO Section Interface Data to determine FCO 216.301, F.S. reversions EOG/OPB Agency 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name to Determine Reversions BUD 4.12 Calculate Final Certified Forward (FCO) Reversions BUD IP 4.13 Send LAS/PBS Final Reverted Certified Forward (FCO) to Budget Ledger BUD AE 4.14 Update Budget Ledger Page 73 of 306 Description of Process Governing Laws and Policies Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Approved Agency FCO Interface Data Section (FCO remaining balances either 216.301, F.S. approved to be Certified Forward or EOG/OPB Reverted) is sent from LAS/PBS to the Agency Florida PALM Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions LAS/PBS sends Final Reverted Section Certified Forward (FCO) to Budget 216.301, F.S. Control subsidiary ledger EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Florida PALM Budget Control subsidiary Section ledger updated with Final Reverted 216.301, F.S. Certified Forward (FCO) EOG/OPB Agency Addressed Memorandums 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Process Step ID Process Name BUD 4.15 Agency Reviews Final Certified Forward (FCO) 3.7 Description of Process Governing Laws and Policies EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Agencies generate reports in Florida Section PALM and LAS/PBS for reconciliation of 216.301, F.S. appropriation balances EOG/OPB Agency Addressed Memorandums EOG/OPB Guidelines for Fixed Capital Outlay Reversions DFS Fiscal Year End Instructions Integration Integration ID BUD IP 1 FFMIS or Key System Integration Description LAS/PBS Page 74 of 306 Current FY’s Budget and Actual Prior Fiscal Year Expenditures Adjusted appropriations data is sent from LAS/PBS, which includes current FY’s budget Adjusted appropriations also include GAA (both line items and back of the bill appropriations), Vetoes, Supplementals, Failed Contingents, Non-Operating and Releases. Transfers and reserves are also noted. Actual Prior Fiscal Year expenditures (historical data, annual submission before August 1st is sent to LAS/PBS The frequency would be annually triggered by the state budget cycle 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Integration ID BUD IP 2 FFMIS or Key System Integration Description People First BUD IP 3 Agency Business Systems BUD IP 4 BUD IP 6 LAS/PBS LAS/PBS BUD IP 1.5 Agency Business Systems BUD IP 1.15 LAS/PBS & Florida Fiscal Portal BUD IP 1.16 LAS/PBS & Florida Fiscal Portal Page 75 of 306 Full Time Equivalent (FTE)/Other Personal Services (OPS) Positions, Vacancies and Salaries & Benefits People First system will send data consisting of FTE and OPS positions including filled and unfilled positions (vacancies), actual salaries and benefits The frequency would be on demand triggered by the state budget reporting needs Interface of data from existing agency business systems The frequency would be on demand triggered by the state budget reporting needs Florida PALM expenditures and cash data transferred to LAS/PBS daily, if not on demand. Florida PALM Cash Process area provides all cash data The frequency would be daily On September 30th, Florida PALM Budget Control subsidiary ledger will automatically remove marks from any outstanding encumbrances, payables, receivables effectively moving the obligation to the current budget year The remaining unexpended release balances from the Carry Forward process are reverted (i.e., reduced to zero) and the amount reverted is transmitted to LAS/PBS The frequency would be annually Interface of data from existing agency business systems The frequency would be on demand triggered by the forecasting/planning schedule to obtain any data from the agencies Agency final approved budget request is sent as data to the LAS/PBS The frequency would be annually based on the budget cycle Agency runs and uploads reports and other documents to the Florida Fiscal Portal as outlined in the LBR instructions The frequency would be on demand triggered by the budget cycle and agency amendments 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Integration ID BUD IP 2.1 FFMIS or Key System Integration Description LAS/PBS BUD IP 2.15 BAPS BUD IP 2.18 LAS/PBS BUD IP 3.1 LAS/PBS BUD IP 3.2 LAS/PBS BUD IP 3.7 LAS/PBS BUD IP 4.1 LAS/PBS BUD IP 4.5 LAS/PBS and DMS BUD IP 4.7 LAS/PBS Page 76 of 306 Adjusted appropriations data is sent from LAS/PBS, which includes current FY’s budget The frequency would be on demand triggered by the budget cycle Budget amendments in the form of data are sent from Florida PALM to BAPS for processing and validated by LAS/PBS The frequency would be on demand based on any budget amendments Budget amendments in the form of data are sent from BAPS to LAS/PBS The frequency would be on demand based on any budget amendments Data is sent to LAS/PBS of the tentative Carry Forward budget (unexpended release balances) as of 6/30 for Carry Forward The frequency is annually based on the budget cycle Data is sent to the LAS/PBS of the Carry Forward authority category 13XXXX The frequency is annually based on the budget cycle Agency Carry Forward / Carry Forward authority category 13XXXX Data is sent to LAS/PBS The frequency is annually based on the budget cycle Data is sent to LAS/PBS of the tentative Certified Forward budget (unexpended release balances, FCO approved budget unreleased, including reserves) as of 6/30 for Certified Forward (FCO) The frequency is annually based on the budget cycle Agency final Certified Forward (FCO) data is sent to LAS/PBS and DMS The frequency is annually based on the budget cycle LAS/PBS sends approved Final Certified Forward (FCO) reverted data to the Florida PALM Budget Control subsidiary ledger LAS/PBS sends Final Certified Forward (FCO) Reversion data to the Florida PALM Budget 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Integration ID FFMIS or Key System Integration Description BUD IP 4.13 LAS/PBS 3.8 Control subsidiary ledger and final FCO reversions report is published The frequency is annually based on the budget cycle LAS/PBS sends approved Final Certified Forward (FCO) reverted data to the Florida PALM Budget Control subsidiary ledger LAS/PBS sends Final Certified Forward (FCO) Reversion data to the Florida PALM Budget Control subsidiary ledger and final FCO reversions report is published The frequency is annually based on the budget cycle Control Points Control Pt. ID BUD CP 1 BUD CP 2 BUD CP 3 BUD CP 1.2 BUD CP 2.4 BUD CP 2.6 BUD CP 2.7 BUD CP 2.9 BUD CP 4.10 Page 77 of 306 Control Point Description Carry/Certified Forward FCO Review: DFS iterative review and correction of negative balances and accounts on demand per DFS Fiscal Year End Instructions Carry/Certified Forward FCO Balances Loaded Review : EOG/OPB and DFS iterative review of balances loaded, any adjustments warranted and full reconciliation per Section 216.301, F.S. & EOG/OPB Agency Addressed Memorandums Carry/Certified Forward Reconciliation: EOG/OPB, DFS and Agencies iterative reconciliation of FCO Projects that are requested for Certified Forward FCO do not exceed the appropriation amount in the Florida PALM Budget Control subsidiary ledger per EOG/OPB Agency Addressed Memorandums & DFS Fiscal Year End Agencies request FCO Interface Data to be transmitted to EOG/OPB for review/approval Enterprise-wide Collaboration Establish Intra-Agency Control Rule Levels Load Appropriation Allotments for Control Load Budget Allotments for Control Transaction Budget Checking Agency Reviews & Completes Certified Forward (FCO) Requests 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion 3.9 Reporting Report No. Description BUD R 1 Reports for data review and validation as it is input to the EPM Agency Consolidated Scenarios are developed in preparation of the LBR, LRPP and CIP reports BUD R 2 BUD R 3 BUD R 4 BUD R 5 BUD R 6 Page 78 of 306 Agencies can securely develop scenarios before submission of their final budget request Final Approved LBR, LRPP and CIP are submitted for EOG/OPB/Legisl ative Review; CIP budget requests are additionally submitted to DMS for review Budget Establishment / Allotment Reports Agency Annual Operating Budget, Rate Reports, etc. Budget Management Reports: Agency Spend Plans, Frequency and Triggering Event OnDemand Audience(s) Classification Governing Laws and Policies Enterprise Level Planning and Forecasting None identified Annual EOG/OPB, Legislature, other Agencies and Public Planning and Forecasting Section 216.013, F.S. Section 216.023, F.S. Section 216.043, F.S. Section 216.044, F.S. Annual EOG/OPB, Legislature, other Agencies and Public Planning and Forecasting OnDemand Agency Operational Management Section 216.013, F.S. Section 216.023, F.S. Section 216.043, F.S. Section 216.044, F.S. None identified OnDemand Agency Operational Management None identified OnDemand and Monthly Agency Operational Management None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Report No. BUD R 7 BUD R 8 BUD R 9 BUD R 10 BUD R 11 BUD R 12 BUD R 13 3.10 Description Frequency and Triggering Event Audience(s) Classification Governing Laws and Policies OnDemand Enterprise Level Operational Management OnDemand Agency Operational Management Annual Agency Carry Forward/ Carry Forward Authority Category 13XXXX and Certified Forward FCO Reversions Carry/Certified Forward FCO Reversion Reports Agency FCO Projects Annual EOG/OPB, Legislature, Agency Section 216.181, F.S. Carry/Certified Section to Reversions 216.301, F.S. Carry/Certified Section to Reversions 216.301, F.S. Annual EOG/OPB, Legislature, Agency Carry/Certified Section to Reversions 216.301, F.S. Annual Final FCO Reversion Reports Annual EOG/OPB, Legislature, Agency EOG/OPB, Legislature, Agency Carry/Certified Section to Reversions 216.301, F.S. Carry/Certified Section to Reversions 216.301, F.S. Rate Reports, etc. Forecasting & Labor Reports and Labor Reports (Project & Grant /Cost Accounting) Budget Amendment Adjustments Exceptions and Notifications None identified Accounting Events Accounting Event ID BUD AE 2.8 BUD AE 2.19 Page 79 of 306 Description Post to Budget Ledger Record appropriations Record approved budget Record releases – General Revenue Fund, Trust Funds Update Budget Ledger 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Accounting Event ID BUD AE 3.10 BUD AE 4.14 3.11 Description Record budget amendment adjustments Update Budget Ledger Carry/Certified Forward entries Update Budget Ledger Reversion Entry Key Performance Indicators/Measure Measure Relevance Number of LBR issues submitted Percentage of LBR issues actually appropriated Percentage of salary rate utilized Efficiency and Accountability Data Elements Needed to Generate Measure LBR issues submitted Efficiency and Accountability LBR issues appropriated Efficiency and Compliance Percentage of Budget Allotment that is expended and encumbered Number of budget overrides executed, by agency and end user Number of budget amendments submitted Percentage of budget amendments actually approved Percentage of Carry Forward (Operating) by category Efficiency and Compliance Appropriated salary rate compared to salary rate utilized by month and year Allotments, Expenditures, and Encumbrances Percentage of Carry Forward (Operating) to reversion Percentage of Certified Forward (FCO) to reversion Efficiency, Control and Compliance Efficiency, Control and Compliance 3.12 Efficiency, Control and Compliance Agency, Overrides, and End user Efficiency, Control and Compliance Efficiency, Control and Compliance Budget amendments Efficiency, Control and Compliance Appropriation, Expenditures, Encumbrances, and Balances Appropriation, expenditures, encumbrances, and balances Appropriation, Expenditures, Encumbrances, FCO project ID and Balances Budget amendments approved Future Enhancements Ability to accommodate budgets based on revenues with different rules set by LAS/PBS that is controlled by enterprise Page 80 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion 3.13 Standard Business Process Flows Page 81 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Page 82 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Page 83 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Page 84 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Budget Preparation to Reversion Page 85 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow 4.0 Cash Inflow to Outflow (CSH) 4.1 General Information Process Area Process Flows As of 4.2 CSH – Cash Inflow to Outflow 1. CSH – Cash Management 09/14/2015 Authors and Contributors Authors Contributors 4.3 Deana Metcalf, State BPS Team Gary Schneider, EY BPS Team Jordan Landreth, EY BPS Team Department of Financial Services, Division of Treasury Department of Financial Services, Division of Administration Department of Financial Services, Division of Accounting & Auditing Department of Environmental Protection Department of Revenue Department of Transportation Department of Business and Professional Regulation Department of Elder Affairs Agency for Health Care Administration Scope This document depicts the Level 2 detailed proposed business process design for the Cash Inflow and Outflow Process Area, which is defined in the following subprocess: 1. Cash Management This subprocess describes the process steps to a) establish agency funds; b) maintain the Cash Control subsidiary ledger balances; and c) monitor and forecast cash. Each of these areas is described below. 4.4 Assumptions The deposit information received from the bank may not provide sufficient detail for the system to automatically record detailed accounting information so the agencies may need to continue to record the detailed information Cash reduction in the Cash Control subsidiary ledger will happen at the time of payment issuance Agencies will have the ability to schedule payment dates Agencies will have the ability to forecast cash balances Page 86 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow 4.5 Process Area Overview This section describes the three processes shown on the Cash Management Process Flow. The Establish Agency Funds process begins with an agency initiating a request to establish a new or modify a fund from A&A; fund profiles are established and maintained in the accounting system at an enterprise and agency level. This process has three authorization Control Points. First, A&A must authorize the request. Next, the agency adds specific fund criteria such as minimum balances to control how the fund is managed within Florida PALM. Thirdly, an agency supervisor reviews and approves the control criteria for the fund. After completion of these steps, the fund is ready for use and is integrated into the Cash Control subsidiary ledger. The Maintain Cash Control subsidiary ledger balances process is used to account for the control and movement of all cash into and out of the Cash Control subsidiary ledger. As described here, the Cash Control subsidiary ledger supports the CFO’s cash control responsibilities. It provides a real-time cash balance for allowing or disallowing all cash outflow transactions. Overriding system controls will be managed at an enterprise level. The Cash Control subsidiary ledger is controlled at the chart of account level using a hierarchy of account codes (e.g., agency, GF, SF and FID). The inflow and outflow of funds are updated to the Cash Control subsidiary ledger real-time to determine available cash. It is continually monitored at the enterprise level and provides state leadership with fiscal information on a cash basis. Appropriate accounting entries must be made to support multiple cash reporting requirements. Inflows into the Cash Control subsidiary ledger (by fund) include summary cash deposit transactions from the ARB subsidiary ledger, interagency transfers and investment earnings. For cash inflow, state agencies receive revenue from numerous sources including: 1) the sale of various types of goods and services to the public, commercial entities and other governmental organizations; 2) taxes, fees, permits; and 3) federal grants. Once collected, these funds are accounted for by the agencies and recorded into Florida PALM, increasing their cash fund balances. Outflows from the Cash Control subsidiary ledger (by fund) include transactions from the Accounts Payable subsidiary ledger and interagency transfers. Cash outflows are primarily payments entered in the Procurement to Payment (P2P) Process Area that need to have cash available to fund the payment. The Monitor and Forecast Cash process allows the cash balances to be monitored and changes forecasted at both an enterprise and agency level. Inflows and outflows are monitored daily to ensure cash balances are adequate and no issues or concerns are identified. Cash inflow, outflow, and balance trends are also used for forecasting and recording projected cash flows including required granularity for projected to actual reporting. Cash Control subsidiary ledger management and monitoring are supported by cash balance and activity reports and cash balance forecasting reports. This data is used by the Legislature and state economists for reporting and statewide decision making. Page 87 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow 4.6 Process Area Details The table below describes each step in the CSH process envisioned functionality. This process consists of the following subprocess: 1. Cash Management The Process Step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different entities. Each swim lane is titled with a role that is either agency-based or enterprise-based. The swim lane roles may be different at an agency. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. Process Flow Page 1 of 1: CSH – Cash Management Enterprise – DFS/A&A: enterprise level role at DFS A&A responsible for establishing funds, management of the overall Cash Control subsidiary ledger, Swim and enterprise cash monitoring and forecasting Lanes – Agency – Supervisor Role: individual who performs an independent review Definition and approval of agency fiscal staff activities Agency – Analyst Role: individual in agency who monitors cash balances and prepares forecasts Process Step ID CSH CP 1.1 CSH CP 1.2 CSH CP 1.3 Page 88 of 306 Process Name Establish and Maintain Fund Description of Process Governing Laws and Policies Section 215.32, F.S. Section 215.3207, F.S. Authorized A&A Approver reviews the request for establishment or modification of a trust fund The agency initiates request to create or modify trust funds in the R2R Process Area The fund is created in Florida PALM by A&A and specific fields of the trust fund profile are entered (e.g., agency, GF, SF and FID) Add Agency Authorized Agency Analyst updates agency None identified Specific specific fund criteria Fund The Agency (Agency Analyst role) enters Criteria other profile information to facilitate investing agency cash and distributing proceeds (e.g., fund split, minimum balances, time horizon, debt covenants) Review and Agency Supervisor reviews and approves Section Approve agency specific fund criteria 215.32, F.S. Criteria Section 215.3207, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow Process Step ID CSH 1.4 CSH 1.5 CSH 1.6 CSH AE 1.7 CSH 1.8 Page 89 of 306 Process Name Fund Established and Ready for Use Description of Process A&A establishes the fund in Florida PALM which integrates the fund into the Cash Control subsidiary ledger The agency is notified that the fund is available for use Cash The Cash Control subsidiary ledger reflects Control the amount of cash across all agencies and Subsidiary funds Ledger The Cash Control subsidiary ledger is updated in real-time or near real-time by: 1) cash transactions related to receipts in the ARB subsidiary ledger, 2) cash transactions related to expenditures in the Accounts Payable subsidiary ledger, 3) inter-agency cash transfers captured in R2R, and 4) investment earnings The Cash Control subsidiary ledger performs cash control edits for all expenditures (P2P) of cash to ensure cash is available to fund the transactions. Transactions will not process if cash is not available. There will be restricted override capability in certain situations The Cash Control subsidiary ledger is used by R2R to check cash availability prior to agencies posting interagency cash transfers Review Interest is automatically posted to agency Apportionm funds ent of Agencies are notified by Florida PALM of Interest and apportionment of interest and fees Fees An agency analyst reviews the apportionment Reapportio If necessary, the agency analyst n reapportions interest and fees in Florida Interest/Fee PALM s if Needed Monitor At the Enterprise level, the system will Cash generate cash forecasting information based Balances on cash transactions from the ARB and and Create Accounts Payable subsidiary ledgers; the Cashflow R2R General Ledger for interagency Projections transfers of cash; and revenue forecasts (Enterprise) from the Budget Control subsidiary ledger Governing Laws and Policies Section 215.32, F.S. Section 215.3207, F.S. Section 17.001, F.S. Section 17.61, F.S. Section 215.31, F.S. Section 215.32, F.S. CM Memo 22 (94-95) Section 17.61, F.S. None identified Section 215.32, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow Process Step ID CSH 1.9 4.7 Process Name Monitor Cash Balances and Create Cashflow Projections (Agency) Description of Process Governing Laws and Policies At the agency level, the system will generate Section cash forecasting information based on cash 215.32, F.S. transactions from the ARB and Accounts Payable subsidiary ledgers; the R2R General Ledger for interagency transfers of cash; and revenue forecasts from the Budget Control subsidiary ledger Integration Integration ID FFMIS or Key System Integration Description There are currently no interfaces needed to support this Process Flow. 4.8 Control Points Control Pt. ID CSH CP 1.1 CSH CP 1.2 CSH CP 1.3 4.9 Control Point Description Establish and Maintain Fund Add Agency Specific Fund Criteria Review and Approve Criteria Reporting Report No. Description CSH R 1 Cash Balance and Activity Reports Page 90 of 306 Frequency and Triggering Event On Demand, Monthly, Annually Audience(s) Classification Governing Laws and Policies Executive Office Operational of the Management Governor/Office of Policy and Budget, House Appropriation Staff, Senate Appropriation Staff, Agency, Treasury, A&A, Office of Economic and None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow Report No. Description Frequency Audience(s) Classification Governing and Laws and Triggering Policies Event Demographic Research Annually, Governor, Management Section as soon President of 17.54, F.S. after 7/1 as Senate, practicable Speaker of the House of Representatives Monthly Governor Management Section 17.55, F.S. CSH R 2 Report of Transactions including Fund Receipts and Payments CSH R 3 Trial Balance and Statement of Funds on Hand CSH R 4 Cash Balances by Fund Type Annually CSH R 5 Investment Monitoring Report On Demand, Periodic CSH R 6 Section 215.985, F.S. None identified Public (CFO Transparency Site) Agency Staff Transparency Monthly Trust On Fund Investment Demand, Report Monthly Agency Staff, EDR Operational Management None identified CSH R 7 Cash Balance Forecasting Report On Demand, Periodic Agency Staff Operational None identified CSH R 8 Annual Report of Trust Funds Annually Governor and Legislature Management Section 17.32, F.S. 4.10 Operational Accounting Events Accounting Event ID CSH AE 1.7 Page 91 of 306 Description Reapportion Interest/Fees if Needed 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow 4.11 Key Performance Indicators/Measure Measure Relevance Fund Cash Balance Performance Indicates accuracy of forecasting and Identifies potential issues Trust Fund Interest Earnings Performance Indicates how well the cash is being managed for investment purposes 4.12 Data Elements Needed to Generate Measure Projected cash balances compared to actual balances by month and year, Trend reporting by month and year for multiple years of data Interest earnings trends by day, month, year compared to previous years data (normalized against interest rates) Future Enhancements Robust cash projecting and monitoring tools to provide dashboards and reports for the Legislature, state economists, and the public Page 92 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Cash Inflow to Outflow 4.13 Standard Business Process Flows Page 93 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout 5.0 Grant Application to Closeout (GAC) 5.1 General Information Process Area Process Flows As of 5.2 Authors and Contributors Authors Contributors 5.3 GAC – Grant Application to Closeout 1. GAC – Application 2. GAC – Set Up 3. GAC – Monitor and Manage 4. GAC – Closeout 09/14/2015 Angie Robertson, State BPS Team Brenda Lovett, State BPS Team Tanner Collins, State BPS Team Mark Fairbank, EY BPS Team Manpreet Singh, EY BPS Team Department of Agriculture and Consumer Services Department of Children and Families Department of Economic Opportunity Department of Education Department of Financial Services Department of Juvenile Justice Division of Emergency Management Fish and Wildlife Conservation Commission Scope This document depicts the Level 2 detailed proposed business process design for Grant Application to Closeout Process Area, which is defined in the following four key subprocesses: 1. Application 2. Set Up 3. Monitor and Manage 4. Closeout Florida PALM will offer a range of grant functionality beginning with simple grant coding (i.e., limited functionality that appends a grant code to General Ledger postings). Florida PALM functionality will include detailed grant accounting and program data set up; monitoring of program progress, maintaining the grant award, and status reporting; and grant closeout of program activity and accounting. The grant functionality will also include grant level budget controls and Grant subsidiary ledger functionality to enable agencies to perform financial analysis and allocations without impact to the General Ledger. Florida PALM may also include online funding catalogs and application development and functionality to provide agencies more detailed grant program planning functions. Program planning details can be used to monitor Page 94 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout program progress and facilitate status reporting. The Grant Process Area will have linkages to several Process Areas for recording costs, revenue, and assets. The Process Flow diagram provides references to the other Business Process Areas to show connections. 5.4 Assumptions 5.5 Florida PALM functionality will be utilized to record and track federal and state grants A grant number will be assigned to each individual grant One or more Catalog of Federal Domestic Assistance (CFDA) numbers will be associated with each federal grant One or more Catalog of State Financial Assistance (CSFA) numbers will be associated with each state grant Grants can be linked and parent/child relationships established Grants can be associated with one or more projects Financial transactions and activities will be tracked across multiple years and/or funding sources. Direct and indirect costs will be captured Grant Match and Maintenance of Effort (MOE) expenditures will be tracked Grantors will be established at a statewide level Grant billings and drawdowns will be performed in the Accounts Receivable and Billing to Receipt (ARB) Process Area Assets acquired/constructed/produced through grant programs will be recorded and maintained in the Asset Acquisition to Disposal (A2D) Process Area, which will provide the option to capitalize, inventory, and identify subrecipients where applicable Contracts and encumbrances related to grants will be recorded and maintained in the Procurement to Payment (P2P) Process Area Contracts can be associated with one or more grants Grant files will be maintained by agencies Standardized Process Area Overview The Process Area begins with identifying grant opportunities, followed by the grant application, State Plan, or Memorandum of Understanding (MOU) related to a federal or state grant. The Grantor information can be established at the time of grant application or at the time of award. The application is submitted to the Grantor to seek funding. If funding is not approved, the application is closed. If funding is approved, the grant is established. This will include creating and recording budgets, chart of accounts, rules, etc., to track and manage the grant. Additionally, grant award information will be established to include Grantor information, period of availability, award amount, CFDA or CSFA number, Grantor identifiers, etc. The grant agreement may be amended any time after the initial award. The grant may also be subawarded to other eligible recipients after the award. Once the grant is established, the agency can begin administering the grant. All expenditures, revenue, and business events processed that include the grant code will be captured, tracked, and reported. Expenditures and revenue charged to the grant will be reconciled and reviewed Page 95 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout for eligibility, grant completion status, and to determine if any adjustments are needed. The Grantor will be billed through the ARB Process Area. Financial reporting of grant transactions will be done throughout the duration of the grant for on demand, periodic, and annual reports including the Cash Management Improvement Act (CMIA), Statewide Cost Allocation Plan (SWCAP), and Schedule of Expenditures of Federal Awards (SEFA) reporting. Once all grant objectives have been completed, expenditures and revenue appropriately accounted for, and all reporting requirements met, the grant will be closed but can be reopened if needed. 5.6 Process Area Details The table below describes each step in the GAC process envisioned functionality. This process consists of the following four subprocesses: 1. Application 2. Set Up 3. Monitor and Manage 4. Closeout The Process Step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role either agency-based or enterprise-based and in some cases representative of an external party (e.g., vendor, grantor/funding source). The swim lane roles may differ by agency. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. In the table below, a list of the roles involved in each section has been inserted where the process steps transition from page to page and a change occurs. Process Flow Page 1 of 4: GAC – Application Enterprise – DFS/A&A/EOG/OPB: Department of Financial Services/Accounting & Auditing, Executive of Office of the Governor, or the Office of Planning and Budgeting Agency – Grant Administrator: agency users responsible for grant coding Swim and monitoring; may not be the Grant Manager depending on each agency’s Lanes – administrative operations Definition Agency – Grant Approver: agency users responsible for agency’s overall commitment Grantor: includes federal, state, not for profit, and other entities that award funds Page 96 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID GAC 1.1 Process Name Search for Grants Description of Process GAC 1.2 Other Grantors GAC IP 1.3 CFDA/CSFA GAC 1.4 Prepare Grant Application GAC 1.5 Input Proposed Program GAC 1.6 Input Proposed Budget Page 97 of 306 Governing Laws and Policies Authorized Agency Grant Administrators None identified can search for grant opportunities from federal, state, or private entities None identified Florida PALM functionality may enable agencies to search for grant opportunities beyond the typical federal and state process None identified Florida PALM functionality may include online CFDA and CSFA funding catalogs This could also be a manual process Authorized Agency Grant Administrators Uniform initiate a new grant application Guidance - 2 CFR Part 200 Grant application functionality will enable agencies to apply for competitive Other Grantor and non-competitive grants specific requirements Chapter 69I-5, F.A.C. State Projects Compliance Supplement Authorized Agency Grant Administrators Uniform input data describing the proposed Guidance - 2 program and how it aligns with the grant CFR Part 200 funding opportunity Other Grantor specific requirements Chapter 69I-5, F.A.C. State Project Compliance Supplement Authorized Agency Grant Administrators Uniform input proposed budget data at the level Guidance - 2 of detail required by the Grantor CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC 1.7 Input Indirect/Fringe /F&A Cost Details Authorized Agency Grant Administrators input data describing the proposed methods, rates, and other details used to capture Indirect, Fringe Benefit, and Facilities & Administrative (F&A) costs for funding/reimbursement at the level of detail required by the Grantor GAC 1.8 Input Cost Sharing Details Authorized Agency Grant Administrators input data detailing the proposed methods and rates of cost sharing at the level of detail required by the Grantor GAC 1.9 Input Recipient/ Subrecipient Details Authorized Agency Grant Administrators input data identifying and qualifying proposed recipients and subrecipients at the level of detail required by the Grantor GAC 1.10 Input Program Schedule Authorized Agency Grant Administrators input data detailing the grant a program schedule (e.g., deliverable dates, Page 98 of 306 Governing Laws and Policies Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. Uniform Guidance - 2 CFR Part 200 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC 1.11 Input Program Resources GAC CP 1.12 Create New Protocol GAC CP 1.13 Define/Update Protocols/Rule s GAC CP 1.14 Copy Existing Protocols/Rule s GAC 1.15 Page 99 of 306 Fulfill Protocols Governing Laws and Policies milestones) at the level of detail Other Grantor required by the Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. Authorized Agency Grant Administrators Uniform input program resources such as Guidance - 2 staffing data (e.g., professional CFR Part 200 qualifications) at the level of detail Other Grantor required by the Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. Authorized Enterprise users will be able None identified to establish new statewide grant application protocols within Florida PALM to be used/applied by agencies Protocols are checklists instituted to ensure that completeness and/or other criteria are met prior to submission of the grant application Authorized Agency Grant Administrators None identified will be able to define and/or update grant application protocols within Florida PALM Agency protocols are internal checklists detailing the tasks and approvals required by the Grantor prior to submission of the grant application Authorized Agency Grant Administrators None identified will be able to copy and/or update existing grant application protocols (e.g., prior grant) within Florida PALM Agency protocols are internal checklists detailing the tasks and approvals required by the Grantor prior to submission of the grant application Authorized Agency Grant Administrators None identified document the fulfillment of the grant application protocols prior to submission 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process of the grant application to Agency Grant Approvers Authorized Agency Grant Approvers review the proposal and perform a quality control review prior to submission of the grant application Authorized Agency Grant Approvers execute electronic transmission of the grant application or generate a soft copy/hard copy of the application for delivery to the Grantor GAC CP 1.16 Review Proposal GAC 1.17 Submit Application GAC 1.18 Close Application GAC IP 1.19 Agency Business Systems GAC 1.20 Resolve Outstanding Issues GAC 1.21 Page 100 of 306 Award Issued Governing Laws and Policies None identified Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement None identified If the grant application is unfit and/or not approved for submission to the Grantor, the agency decides not to rework it for resubmission, or outstanding issues with the Grantor and/or award cannot be resolved, the application is closed None identified If agency business systems can be used to prepare standard grant applications compatible with Florida PALM data requirements, an interface may be used to upload applications None identified In the event that final terms and/or special conditions received from the Grantor are not amenable to the agency, negotiations to resolve outstanding issue(s) occurs If outstanding issues cannot be resolved, the grant application is closed If outstanding issues are resolved and the grant award is accepted by the agency, the grant moves to the set up phase None identified Once Agency Grant Approver accepts the grant terms, or resolves any 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process Governing Laws and Policies outstanding issues the Grantor issues the Grant Award Process Flow Page 2 of 4: GAC – Set Up Agency – Grant Administrator: agency users responsible for grant coding Swim and monitoring; may not be the Grant Manager depending on each agency’s Lanes – administrative operations Definition Agency – Finance: agency finance users responsible for grant accounting and financial business processing Process Step ID GAC 2.1 Process Name Set Up GAC 2.2 Establish Grantor Authorized Agency Grant Administrators input data necessary to establish and/or update the Grantor as a customer in the ARB Process Area Grant billings and drawdowns will be performed in ARB GAC 2.3 Input New Grant Code Titling Authorized Agency Grant Administrators input the new grant code and titling data to identify the grant program and support online inquiry and reporting Page 101 of 306 Description of Process If a grant award is issued and accepted, grant set up is necessary to establish grant accounting and program details Governing Laws and Policies Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Chapter 69I-5, F.A.C. Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC 2.4 Input Budget Components GAC 2.5 Input Recipient Organization Details Authorized Agency Grant Administrators input budget data at the level of detail required by the agency and/or Grantor This functionality is used to control budget edits within a budget structure defined in the GAC Process Area (i.e., below the appropriation level) Authorized agency users will establish the relationships between grants in Florida PALM. The grant budget can be associated with other grants during the initial set up or by amending the grant set up at a later date If Florida PALM functionality was used to draft the grant application, budget components could be prepopulated and updated/appended if needed Authorized Agency Grant Administrators input data detailing the recipient organization If Florida PALM functionality was used to draft the grant application, recipient organization details could be prepopulated and updated/appended if needed GAC 2.6 Input Recipient Indirect/Fringe /F&A Rates Page 102 of 306 Governing Laws and Policies Chapter 69I-5, F.A.C. Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. Authorized Agency Grant Uniform Administrators input the Indirect, Fringe Guidance - 2 Benefit, and F&A rates authorized by CFR Part 200 the Grantor Other Grantor If Florida PALM functionality was used specific to draft the grant application, rates requirements could be prepopulated and Section updated/appended if needed 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. CFO Memo 02 (13-14) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID GAC 2.7 Process Name Input Cost Sharing Commitments GAC 2.8 Input Recipient Compliance Info Authorized Agency Grant Administrators input data detailing recipient compliance GAC 2.9 Input Grantor Guidelines Authorized Agency Grant Administrators input program criteria required by the Grantor GAC 2.10 Input Resource Data Authorized Agency Grant Administrators input program resource data required by the agency and/or Grantor If Florida PALM functionality was used to draft the grant application, resource data could be prepopulated and updated/appended if needed Page 103 of 306 Description of Process Authorized Agency Grant Administrators input cost sharing data required by the agency and/or Grantor If Florida PALM functionality was used to draft the grant application, cost sharing commitments could be prepopulated and updated/appended if needed Governing Laws and Policies Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Chapter 69I-5, F.A.C. State Projects Compliance Supplement Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Chapter 69I-5, F.A.C. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name GAC 2.11 Input Subrecipient Information GAC CP 2.12 GAC CP 2.13 Page 104 of 306 Description of Process Authorized Agency Grant Administrators input subrecipient details as required by the agency and/or Grantor Florida PALM functionality may enable agencies to associate subrecipients with asset acquisition triggers and/or milestones If Florida PALM Grant Application Functionality is used to draft the application, subrecipient information could be prepopulated and updated/appended if needed Copy Existing Authorized Agency Finance users will Budget be able to select, validate, and copy Structure and and/or update an existing grant budget Update Details structure (e.g., prior grant) within Florida PALM This functionality is used to control budget edits within a defined budget structure This Control Point will update the Budget Preparation to Reversion (BUD) Process Area Define Budget Structure and Details Governing Laws and Policies State Projects Compliance Supplement Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.97, F.S. Chapter 69I-5, F.A.C. Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Authorized Agency Finance users input Uniform data defining an approved grant budget Guidance - 2 structure and details CFR Part 200 This functionality is used to control Other Grantor budget edits within a defined budget specific structure requirements This Control Point will update the BUD Section Process Area 215.195, F.S. Section 215.97, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC CP 2.14 Confirm Indirect/F&A Calculations GAC 2.15 Subrecipient Producing Capital Asset? GAC 2.16 Recipient Producing Capital Asset? Page 105 of 306 Governing Laws and Policies Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Prior to activating the grant code, Uniform Authorized Agency Finance users Guidance - 2 confirm the Indirect, Fringe Benefit, CFR Part 200 and F&A rates authorized by the Other Grantor Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) If the subrecipient will construct or Uniform produce one or more capital assets, Guidance - 2 Florida PALM functionality will enable CFR Part 200 agencies to associate the subrecipient Other Grantor with asset booking in the A2D Process specific Area requirements The asset record can be Section 215.97, updated/appended at the point in which F.S. the work in progress and/or completion Chapter 69I-5, of the asset needs to be recorded F.A.C. State Projects Compliance Supplement If the recipient will construct or produce Uniform one or more capital assets, Florida Guidance - 2 PALM functionality will enable CFR Part 200 agencies to associate the recipient with Other Grantor asset booking in the A2D Process Area specific The asset record can be requirements updated/appended at the point in which 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC 2.17 Use PJT Projects? GAC CP 2.18 Activate Grant Code GAC IP 2.19 Establish Grant Code in People First GAC IP 2.20 Agency Business Systems GAC IP 2.21 Agency Business Systems Page 106 of 306 Governing Laws and Policies the work in progress and/or completion Section 215.97, of the asset needs to be recorded F.S. For example, if the grant program Chapter 69I-5, supports a construction project or a F.A.C. non-construction project such as the State Projects development of an IT application or Compliance any other work product the State needs Supplement to book as a capital asset, the A2D Process Area is where the work in progress and/or final product is recorded None identified Florida PALM may offer expanded project functionality including project planning and tracking tools with key milestones identified. The Project Development to Closeout (PJT) Process Area describes these in detail Agencies may elect to use the PJT functionality in conjunction with GAC functionality to associate a project, or multiple projects, to a grant None identified Authorized Agency Finance users activate the grant code in the GAC Process Area. The set-up of the Chart of Accounts is initiated within the Record to Report (R2R) Process Area to facilitate the tracking of expenditures and revenue None identified Authorized Agency Finance users establish the new grant code as a valid value in People First for applicable employee timecards This could be a manual process None identified If agency business systems can be used to prepare standard grant award compatible with Florida PALM data requirements, an interface may be used to upload applications None identified If agency business systems can be used to prepare subrecipient records compatible with Florida PALM data requirements, an interface may be used to upload subrecipient information 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Flow Page 3 of 4: GAC – Monitor and Manage Enterprise – DFS/A&A: step executed at a statewide level by state shared services and/or control agency (e.g., A&A, BOSP,DMS and Treasury) Swim Agency – Grant Administrator: agency users responsible for grant coding Lanes – and monitoring; may not be the Grant Manager depending on each agency’s Definition administrative operations Agency – Finance: agency finance users responsible for grant accounting and financial business processing Process Step ID GAC 3.1 Process Name Execute Grant GAC 3.2 Monitor Program Schedule Description of Process Page 107 of 306 Governing Laws and Policies This step represents the ongoing Uniform completion of activities necessary to Guidance - 2 fulfill the grant program and the required CFR Part 200 oversight by Authorized Agency Grant Other Grantor Administrators specific requirements Section 215.195, F.S. Section 215.97, F.S. Section 215.971, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) The grant program is underway and the Uniform grant code is being recorded in Guidance - 2 contracts, encumbrances, transaction CFR Part 200 processing, accounting adjustments, etc. Other Grantor Authorized Agency Grant Administrators specific monitor the grant program schedule and requirements performance Section If full functionality is in use, Florida PALM 215.195, F.S. online status inquiry and reporting can Section 215.97, be utilized F.S. Section 215.971, F.S. Chapter 69I-5, F.A.C. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC IP 3.3 Agency Business Systems GAC 3.4 Review Encumbranc es/PO’s/Con tracts If agency business systems can be used to prepare updates to grant program activity data compatible with Florida PALM data requirements, an interface may be used to upload grant program data Authorized Agency Grant Administrators monitor and review encumbrances, Purchase Orders, and contracts associated with their respective grants GAC 3.5 Review Expenditure s Authorized Agency Grant Administrators monitor and review expenditures associated with their respective grants GAC 3.6 Review Revenue Authorized Agency Grant Administrators monitor and review revenue associated with their respective grants Page 108 of 306 Governing Laws and Policies State Projects Compliance Supplement CFO Memo 02 (13-14) None identified Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.971, F.S. State Projects Compliance Supplement Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Section 215.971, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC 3.7 Review Budget GAC 3.8 Changes Required? Page 109 of 306 Governing Laws and Policies Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Authorized Agency Grant Administrators Uniform monitor and review budgets associated Guidance - 2 with their respective grants CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) During the monitor and manage phase of None identified the grant, authorized Agency Grant Administrators pursue any required changes associated with their respective grants via normal business protocols in place at their agency Any changes/updates are performed in the appropriate Process Areas Changes/updates to assets will be performed in the A2D Process Area Changes/updates to billing/revenue will be performed in the ARB Process Area 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process Changes/updates to project budget will be performed in the BUD Process Area Changes/updates to encumbrances, Purchase Orders, and/or contracts will be performed in the P2P Process Area Florida PALM functionality will enable agencies to calculate indirect costs based on the rates authorized by the Grantor when applicable GAC 3.9 Calculate Indirect Costs GAC CP 3.10 Pre-Audit Indirect Costs This indicates segregation of duties between authorized Agency Grant Administrators and Agency Finance users Agency Finance users pre-audit the calculated indirect costs GAC CP 3.11 Apply Cost Allocation Authorized Agency Grant Administrators review the approved cost allocation plan then apply the allocations to their respective grants when applicable Page 110 of 306 Governing Laws and Policies Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC 3.12 Review Cost Allocation Plan Authorized Agency Finance users review the approved cost allocation plan to determine if cost allocations are needed and allowable GAC CP 3.13 Apply Cost Allocation – Finance Authorized Agency Finance users apply the allocation of costs to grants when applicable Page 111 of 306 Governing Laws and Policies Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC 3.14 Generate Journal Transfer Entries Update Transparenc y Data CAPTURE GRANT COSTS Update Grant Ledger and Budget Florida PALM functionality will enable agencies to generate journal transfer entries based on cost allocation results GAC 3.15 GAC 3.16 GAC IP 3.17 Agency Business Systems Grant data required to comply with the Transparency Florida Act will be transmitted or accessible Grant costs are captured as financial accounting and business processing activities (e.g., accounts payable, accounts receivable, assets, contracts, encumbrances, payroll, etc.) are attributed to the grant code Journal transfers executed at the General Ledger level containing grant codes will automatically update the Grant subsidiary ledger in Florida PALM The Grant subsidiary ledger contains comprehensive data from the R2R Process Area (all General Ledger entries including encumbrances) that can be used in the grants functionality to perform modeling, analysis, and grantsonly journal transfer entries that do not affect the General Ledger Florida PALM will supply data extracts for upload to agency business systems to update costs captured for grants Governing Laws and Policies State Projects Compliance Supplement CFO Memo 02 (13-14) None identified Section 215.985, F.S. Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) None identified Process Flow Page 4 of 4: GAC – Closeout Swim Lanes – Definition Page 112 of 306 Agency – Grant Administrator: agency users responsible for grant coding and monitoring; may not be the Grant Manager depending on each agency’s administrative operations Agency – Finance: agency finance users responsible for project accounting and financial business processing 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID GAC 4.1 Process Name Close or Continue Grant? GAC CP 4.2 Complete Program Tasks (Input Status) Authorized Agency Grant Administrators record the completion of program tasks If program detail functionality is being used and has activity open, the activity should be updated to reflect progress and completion Milestones representing capital assets need to be updated/appended to trigger updates to A2D asset records Note: At this point, the agency would likely change the status of the grant from active to a status enabling completion of transactions in process but preventing new procurement or payables transactions from being processed GAC 4.3 Analyze Grant Financial for Closure To begin the grant closeout process, transactions in process should be completed (e.g., purchase orders, payments, payroll in arrears) or terminated Purchase orders in process should be fulfilled or cancelled to liquidate encumbrances Payments in process should be completed through disbursement Page 113 of 306 Description of Process If the grant is to be closed, the agency proceeds to finalizing transactions in process If the grant will not be closed but needs to be updated/appended, Authorized Agency Grant Administrators record the updates in Grant Set Up If the grant is to be continued, the agency returns to grant execution Governing Laws and Policies Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Project Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process Payroll in arrears should be processed through disbursement Recording of assets and reversal of work in progress entries should be completed GAC CP 4.4 Apply Cost Allocation Authorized Agency Grant Administrators review the approved cost allocation plan then apply the allocations to their respective grants when applicable GAC 4.5 Generate Journal Transfer Entries Capture Grant Costs Florida PALM functionality will enable agencies to generate journal transfer entries based on cost allocation results GAC CP 4.6 Page 114 of 306 Agency Grant Administrators reconcile grant costs Online inquiry and reporting functionality is used to identify and calculate total grant costs based on expenses, revenue, and journal transfers These totals are used in the calculation necessary to prepare the billing and post the receivable Governing Laws and Policies Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) None identified Uniform Guidance - 2 CFR Part 200 Other Grantor specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC CP 4.7 Assess Closure Readiness (Confirm Closeout) GAC CP 4.8 Confirm Drawdowns and Billing Complete GAC CP 4.9 Close Grant Period GAC 4.10 Page 115 of 306 Deactivate Grant Code Governing Laws and Policies CFO Memo 02 (13-14) This indicates segregation of duties Uniform between authorized Agency Grant Guidance - 2 Administrators and Agency Finance CFR Part 200 users Other Grantor Using online inquiry and reporting specific functionality, authorized Agency Grant requirements Administrators and Agency Finance Section users are able to assess the status of the 215.195, F.S. grant and the accounting activity to Section 215.97, confirm the grant is ready to be closed F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Using online inquiry and reporting Uniform functionality, authorized Agency Finance Guidance - 2 users reconcile the revenue cycle and CFR Part 200 confirm that drawdowns and billing are Other Grantor complete specific requirements Section 215.195, F.S. Section 215.97, F.S. Chapter 69I-5, F.A.C. State Projects Compliance Supplement CFO Memo 02 (13-14) Authorized Agency Finance users review None identified and close the grant period Authorized agency users maintain access and update capabilities None identified Authorized Agency Finance users deactivate the grant code, preventing its use in transaction processing, cost 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Process Step ID Process Name Description of Process GAC IP 4.11 5.7 Agency Business Systems Governing Laws and Policies allocations, labor costs, accounting adjustments, etc. Authorized agency users maintain access and update capabilities After a grant code has been deactivated, there may be a need for reactivation for trailing transactions (e.g., a late bill arrives, grant costs need to be adjusted, funding authority has disallowed a grant cost) Authorized agency users can reactivate a grant code, if needed If the grant needs to be updated/appended, authorized agency users record the updates in Grant Set Up None identified Florida PALM will supply data extracts for upload to agency business systems to update deactivated grant codes and costs captured for grants Integration Integration ID GAC IP 1.3 FFMIS or Key System Integration Description CFDA and CSFA GAC IP 1.19 Agency Business Systems GAC IP 2.19 People First GAC IP 2.20 Agency Business Systems Florida PALM functionality may include online CFDA and CSFA funding catalogs. This could also be a manual process This would be on demand triggered by the need for grant data If agency business systems can be used to prepare standard grant application compatible with Florida PALM data requirements, an interface may be used to upload the application This would be on demand triggered by a grant application Authorized Agency Finance users establish the new grant code as a valid value in People First for applicable employee timecards. This could be a manual process This would be on demand triggered by a new grant set up If agency business systems can be used to prepare standard grant award compatible with Page 116 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Integration ID FFMIS or Key System Integration Description GAC IP 2.21 Agency Business Systems GAC IP 3.3 Agency Business Systems GAC IP 3.17 Agency Business Systems GAC IP 4.11 Agency Business Systems 5.8 Florida PALM data requirements, an interface may be used to upload applications This would be on demand triggered by a new grant set up If agency business systems can be used to prepare subrecipient records compatible with Florida PALM data requirements, an interface may be used to subrecipient information This would be on demand triggered by a need for subrecipient information for grant set up If agency business systems can be used to prepare updates to the grant program activity data compatible with Florida PALM data requirements, an interface may be used to upload grant program data The frequency would be periodic (user determined) triggered by grant monitoring needs, program schedule, planning activities Florida PALM will supply data extracts for upload to agency business systems to update costs captured for grants The frequency would be periodic based on reporting needs Florida PALM will supply data extracts for upload to agency business systems to update deactivated grant codes and costs captured for grants The frequency would be periodic based on reporting needs and grant closure Control Points Control Pt. ID GAC CP 1.12 GAC CP 1.13 GAC CP 1.14 GAC CP 1.16 GAC CP 2.12 GAC CP 2.13 GAC CP 2.14 GAC CP 2.18 GAC CP 3.10 Page 117 of 306 Control Point Description Create New Protocol Define/Update Protocols/Rules Copy Existing Protocols/Rules Review Proposal Copy Existing Budget Structure and Update Details Define Budget Structure and Details Confirm Indirect/F&A Calculations Activate Grant Code Pre-Audit Indirect Costs 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Control Pt. ID GAC CP 3.11 GAC CP 3.13 GAC CP 4.2 GAC CP 4.4 GAC CP 4.6 GAC CP 4.7 GAC CP 4.8 GAC CP 4.9 5.9 Control Point Description Apply Cost Allocation Apply Cost Allocation – Finance Complete Program Tasks (Input Status) Apply Cost Allocation Capture Grant Costs Assess Closure Readiness (Confirm Closeout) Confirm Drawdown and Billing Complete Close Grant Period Reporting Report No. Description GAC R 1 Grant Applications In Process GAC R 2 Grant Budget vs. Actual Costs On Demand GAC R 3 Revenue Cycle Report (Claims submitted vs. funds received) Draw History (List of total draws by grant/CFDA for a period) Matching Funds Report (Federal, state, and local grant matching GAC R 4 GAC R 5 Page 118 of 306 Frequency and Triggering Event On Demand Audience(s) Classification Governing Laws and Policies Agency Grant Administrator, Applicant, Agency Budget and Finance Agency Grant Administrator, Agency Budget and Finance Operational, Management None identified Operational, Management On Demand Agency Grant Administrator, Agency Finance Operational, Management Agency Internal Controls, State Budget Law Agency Internal Controls, State Budget Law On Demand Agency Grant Administrator, Agency Finance Operational, Management On Demand Agency Grant Operational, Administrator, Management Agency Finance, Audit/Complianc e Agency Internal Controls, State Budget Law Agency Internal Controls, State Budget Law, Grantor Terms 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Report No. GAC R 6 GAC R 7 GAC R 8 GAC R 9 GAC R 10 GAC R 11 Page 119 of 306 Description funds requirements) Pipeline Report (Grant reimbursable budget, encumbrance s, expenditures, program income, revenue, amount billed) Expenditures and Revenue for Grant (Start-toDate, Yearto-Date, Period-toDate, Monthto-Date) Grant Status (Active/Inacti ve grants, expiration dates) Federal Financial Report SF425 Advanced Grantor Funding vs. Actual Costs Grant Fiscal Year End Statement Frequency and Triggering Event Audience(s) Classification Governing Laws and Policies On Demand Agency Grant Administrator, Agency Finance Operational, Management Agency Internal Controls, State Budget Law On Demand Agency Grant Administrator, Agency Finance Operational, Management Agency Internal Controls, State Budget Law On Demand Agency Grant Administrator, Agency Finance Operational, Management On Demand Agency Grant Administrator, Agency Finance, Grantor Agency Grant Administrator, Agency Finance Operational, Management Agency Internal Controls, State Budget Law Grantor Policy Agency Grant Administrator, Agency Finance Operational, Management On Demand Annual Operational, Management Agency Internal Controls, State Budget Law Agency Internal Controls, State Budget Law 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Report No. Description GAC R 12 Grant/CFDA Activity by Vendor GAC R 13 FFATA Transparency Report (Federal Funding Accountability and Transparency Act) Letters of Credit Detail (Requests for reimburseme nt and the cash drawdown process, including application of indirect costs on a grantby-grant basis) Net Expenditures and Program Income (Draw) SEFA Report (Schedule of Expenditures of Federal Awards) GAC R 14 GAC R 15 GAC R 16 Page 120 of 306 Frequency and Triggering Event On Demand Audience(s) Classification Governing Laws and Policies Agency Grant Administrator, Agency Finance Operational, Management On Demand General Public, Grantor/Federal Government, State Authorities Operational, Management, Transparency On Demand Grantor/Federal Government, State Authorities, Agency Grant Administrator, Agency Finance Operational, Management Uniform Guidance 2 CFR Part 200 Other Grantor specific requirement s On Demand Agency Grant Administrator, Agency Finance Operational, Management Periodic Agency Grant Operational, Administrator, Management Agency Finance, Audit/Complianc e Agency Internal Controls, State Budget Law Uniform Guidance 2 CFR Part 200 Other Grantor specific requirement s Agency Internal Controls, State Budget Law FFATA (Federal Funding Accountabili ty and Transparenc y Act) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Report No. GAC R 17 5.10 Description Grant Set Up Activity Status Frequency and Triggering Event On Demand Audience(s) Agency Grant Administrator, Agency Budget and Finance Classification Governing Laws and Policies Operational, Management Agency Internal Controls None identified Accounting Events Accounting Event ID Description Not Applicable 5.11 Key Performance Indicators/Measure Measure Relevance Capture the on-time completion of required financial reporting including federally mandated reports Trending of grant expenditures (projected vs. actual for current and future years, and projected vs. actuals for direct and indirect costs) Actual indirect costs charged compared to planned/allowable Reverted grant award Compliance Risk Identification Matching and Maintenance of Effort progress with respect to grant expenditures Subrecipient performance to program schedule Compliance Risk Identification Page 121 of 306 Data Elements Needed to Generate Measure Report Status, Due Dates, Grant Code Efficiency Compliance Risk Identification Grant Budget, Expense, Revenue, Grant Code Benefit Maximization Performance Rates, Receipts, Grant Budget, Grant Code, Direct/Indirect Costs Grant Budget, Expenses, Grant Status, Amount Reverted, Grant Code Expenses, Funding Sources, Grant Budget, Grant Period, Grant Code Milestones, Grant Budget, Expenses, Period, Grant Code Efficiency Efficiency Risk Identification 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Measure Relevance Percentage of grant and aid appropriation assigned to grant numbers Percentage of expenditures recorded on a grant for SEFA (Schedule of Expenditures of Federal Awards) reporting Percentage of grants closed for reasons other than end of cycle Efficiency 5.12 Data Elements Needed to Generate Measure Grant number, Appropriations, Grant Code Compliance Accuracy Expenditures, Grant Budget, Grant Code Compliance Performance Grant Status, Reason for Closeout, Grant Code Future Enhancements Providing the ability for state agencies to accept grant applications via a portal and act as the Grantor for non-state entities Page 122 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout 5.13 Standard Business Process Flows Page 123 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Page 124 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Page 125 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Grant Application to Closeout Page 126 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation 6.0 Payroll Hire to Separation (PAY) 6.1 General Information Process Area Process Flows As of 6.2 Authors and Contributors Authors Contributors 6.3 PAY – Payroll Hire to Separation 1. PAY – Payroll Production 09/14/2015 Angie Robertson, State BPS Team Janice Jackson, State BPS Team Mark Fairbank, EY BPS Team Manpreet Singh, EY BPS Team Department of Economic Opportunity Department of Management Services Department of Revenue Department of Transportation Division of Accounting & Auditing Highway Safety and Motor Vehicles Justice Administrative Commission Scope This document depicts the high-level proposed business process design for the Payroll Hire to Separation (PAY) Process Area, which is defined in the following key subproccess: 1. Payroll Production The process describes the interaction of Florida PALM with the FLAIR Payroll Component in the processing of net payroll and reimbursements to employees as well as payments to third parties for payroll related events/transactions. Utilizing the Procurement to Payment Process Area, the PAY process will rely on integration with the FLAIR Payroll Component to receive direct loads of payroll data for processing. Florida PALM’s General Ledger is also linked for the purpose of allocating costs. The related Process Flow diagram provides Integration Points with external systems and references to applicable Process Areas. 6.4 Assumptions The State will continue to utilize the FLAIR Payroll Component (FLAIR Payroll) for the calculation and production of payroll and tax reporting The Employee Portal will continue to be used to support employee self-service for online access to earning statements and Form W-2’s Page 127 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation 6.5 The State will continue to process bi-weekly, monthly, supplemental, on demand, awards, CJIP, State Active Duty payrolls Salaried employees will continue to receive payments via Electronic Funds Transfer (EFT) as required by law Accounting effects of payroll processing will be captured in Florida PALM The Chief Financial Officer is responsible for direct payroll tax reporting for State of Florida employees Allocation of payroll costs will continue to occur after the payroll cycle is completed The State will continue to utilize People First for Human Resource and Benefits administration The State will use Florida PALM to produce payments to employees for compensation and reimbursements, payments to third parties and vendors for amounts withheld and deducted from employee payroll, and payments for employer contributions and taxes Standardized Process Area Overview This Process Area begins with a hiring decision made by agency management. All employee details are setup at the agency level which creates an employee record in People First. Changes to the personnel profile and/or employee benefits will be maintained throughout the employee’s employment period through People First. DFS Enterprise will receive Payroll requisitions, Pretax Benefit and W-4 Authorization data from the People First system. In addition, DFS Enterprise will also receive payroll requisitions and W4 authorization data as well as various types of payroll information from other personnel or related systems external to People First. Payroll information from the other personnel or related systems include: payroll requisitions and W-4 authorization data from the Florida Legislature; State Active Duty payroll requisition and W-4 authorization data from the Department of Military Affairs; Hire Back payroll requisition data from the Department of Highway Safety and Motor Vehicles (DHSMV); Deferred Compensation data from the SunGard Employee Benefits System; and Deferred Retirement Option Program (DROP) and Optional Annuity Program (OAP)/Optional Retirement Program (ORP) authorization data from the Department of Management Services (DMS), Division of Retirement. Information from these sources is used during payroll processing in FLAIR Payroll and sent to Florida PALM for payment issuance. Mandatory deductions (e.g., court ordered child support, garnishments, student loans, tax levies) and other miscellaneous deductions are computed and withheld during payroll processing. Deduction payments, salary payments to employees, and State Active Duty (SAD) participant payments are made by State Warrant or EFT issued through the Procurement to Payment (P2P) Process Area. If an employee is overpaid, the amount owed by the employee to the State will be tracked in the Accounts Receivable and Billing to Receipt Process Area. All accounting entries will be completed systematically through the P2P Process Area for payrolls executed. Upon execution of the payroll, FLAIR Payroll creates advices for posting to the employee portal and employee W-2’s for tax reporting. Once the payroll has been generated and the employee payments have been made, FLAIR Payroll will generate data in a standard file format currently Page 128 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation known as F0013 (File13) which is transmitted to the agencies for their use in the allocation of payroll costs for posting to the General Ledger. 6.6 Process Area Details The table below describes each step in the PAY process envisioned functionality. This process consists of the following subprocess: 1. Payroll Production The Process Step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role either agency-based or enterprise-based. The swim lane roles may be different at an agency. The swim lanes may change from page to page within a single Process Area as more or fewer roles are require to execute sections of the overall process. In the table below, a list of the roles involved in each section has been inserted where the process steps transition from page to page and a change occurs. Process Flow Page 1of 1: PAY – Payroll Production Enterprise DFS /BOSP: Department of Financial Services, Bureau of State Payroll Swim Agency DFS/A&A: Department of Financial Services, Division of Accounting Lanes – and Auditing Definition Enterprise DMS /People First: Department of Management Services, People First Payroll System Group Agency: Agency Payroll Department, Finance & Accounting Process Step ID PAY 1.1 Process Name Input Position and Employee Details PAY 1.2 Maintain Personnel & Payroll Records Page 129 of 306 Description of Process People First application and hiring process captures the employee’s personal data and position information (e.g., name, address, SSN, grade) Additions or revisions to employee details (Marital Status, Position Information, Pay Grade etc.) are maintained throughout the service of the employee through People First Governing Laws and Policies Chapter 60L33, F.A.C. Chapter 60L32, F.A.C. Chapter 60S-3, F.A.C. Chapter 60P, F.A.C. Section 110.219, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation Process Step ID PAY 1.3 PAY 1.4 Process Name Employee Performs Work Employee Reports Time Description of Process Governing Laws and Policies Employee performs activities associated Section with their roles/ responsibilities and job title 110.219, F.S. The time worked is reported to calculate amounts to be paid Employee takes action to submit a complete and accurate People First timecard People First calculates the gross payroll and generates payroll requisitions and employee data for processing PAY 1.5 Prepare Gross Payroll PAY IP 1.6 Transmit Payroll Requisition & Employee Data Transmit Accounts Payable (AP) Invoices for Flex Reimbursem ent Load Payroll Requisitions & Employee Data The completed and validated payroll requisitions and employee data are transmitted from People First to FLAIR Payroll PAY 1.9 Run Gross to Net Payroll Cycle If the payroll requisitions are determined to be ready to pay, the payroll production cycle is executed to calculate net payroll and prepare disbursements PAY 1.10 Apply PreTax Benefits Deductions The pre-tax benefits for the employees are processed to reduce participating employees’ taxable gross pay PAY 1.11 Calculate Flexible The employee Flexible Spending Account amounts are withheld from employees’ PAY IP 1.7 PAY 1.8 Page 130 of 306 For reimbursements to employees from the Flexible Spending program, People First transmits invoice data to P2P Process Area for Accounts Payable The payroll requisitions are loaded to a pre-production status where data and format edits are applied Section 110.219, F.S. Chapter 60L32, F.A.C. Section 110.219, F.S. Chapter 60L32, F.A.C. DFS Bureau of State PayrollsPayroll Preparation Manual Section 110.114, F.S. DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual Section 110.114, F.S. DFS Bureau of State PayrollsPayroll Preparation Manual Section 110.114, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation Process Step ID Process Name Spending Account Amounts if Applicable Description of Process PAY 1.12 Calculate Employer Charges for Benefits PAY 1.13 Apply PreTax Retirement Deduction The employer contribution amounts for pre-tax benefits deductions are calculated. Contribution amounts are passed to the P2P Process Area for payment to the Division of State Group Insurance (DGSI) The pre-tax deduction for the employee’s retirement contribution is calculated and deducted from gross pay PAY 1.14 Calculate Employer Retirement Contribution s The employer retirement contribution calculations are made. This data is passed to the P2P Process Area for payment to the Division of Retirement PAY 1.15 Apply Deferred Compensati on Deferred compensation is applied and deducted from the employee’s gross pay. Deferred Compensation payment data is passed to the P2P Process Area for payment to the State’s third-party administrator SunGard PAY 1.16 Calculate Adjusted Taxable Gross Pay After pre-tax deductions have been applied to the gross pay, the adjusted taxable gross pay is calculated for each employee PAY 1.17 Apply FICA FICA tax withholdings are deducted from Tax the adjusted taxable gross pay. This data Withholdings is passed to the P2P Process Area for payment to the IRS Page 131 of 306 payroll to fund Flexible Spending benefits accounts Governing Laws and Policies DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual Chapter 60S-3, F.A.C. DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual Chapter 60S-3, F.A.C. Section 110.114, F.S. DFS Bureau of State PayrollsPayroll Preparation Manual Section 110.114, F.S. DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation Process Step ID PAY 1.18 Process Name Calculate Employer FICA Taxes PAY 1.19 Apply W-4 The W-4 Tax withholdings are deducted Tax from the adjusted gross pay. This data is Withholdings passed to the P2P Process Area for payment to the IRS PAY 1.20 Generate Based on the amounts withheld from Withholdings employees adjusted taxable gross pay for Deposit and federal taxes (including FICA) and Reports amounts calculated for employer taxes, the deposit amount and reports are generated to IRS This information is passed to the P2P Process Area for payment Apply Garnishments are applied and payments Garnishment are created. This data is passed to the s P2P Process Area for payment to recipients of the amounts deducted from the employees’ payroll Apply Post tax elective deductions (e.g., Elective supplemental life insurance, union dues Deductions etc.) are applied. This data is passed to the P2P Process Area for payment to vendors Calculate After post tax deductions are applied, the Net Payroll net payroll amount is calculated for each employee in FLAIR Payroll PAY 1.21 PAY 1.22 PAY 1.23 Description of Process The FICA taxes for the employer are calculated. This data is passed to the P2P Process Area to process payments to IRS PAY 1.24 Review Payment PAY 1.25 Cancel EFT & Reverse Payroll After FLAIR Payroll calculations are completed, agency payroll staff will review the payroll run in FLAIR Payroll for quality and to identify any corrections needed If a payroll correction is needed, agency payroll staff will apply corrections or cancellations as needed in FLAIR Payroll PAY 1.26 Generate File 13 The Pay Data file (F0013) is generated by FLAIR Payroll to report the payroll detail Page 132 of 306 Governing Laws and Policies DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual Section 110.114, F.S. DFS Bureau of State PayrollsPayroll Preparation Manual None identified DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State Payrolls- 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation Process Step ID Process Name Description of Process by funding source, employee, earnings type, and amounts for gross salary charge to net pay as well as deductions. This data is used to support post-production cost allocation activities at the agencies The data provided in F0013 is transmitted to the agencies to allocate payroll costs in more detail than is posted via the P2P payment process PAY 1.27 Provide to Agency PAY 1.28 Allocate Payroll PAY 1.29 Post Advices Payroll payment data is posted to the to Employee employee portal Portal Generate W-2 (Wage and Tax statement) is Form W-2 generated for each employee PAY 1.30 PAY 1.31 6.7 Produce Tax Reporting Detailed cost allocations are posted to the General Ledger Generate all federal and other tax deposit reports such as Form 941, federal liability report, tax deposit reports etc. Governing Laws and Policies Payroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual None identified DFS Bureau of State PayrollsPayroll Preparation Manual DFS Bureau of State PayrollsPayroll Preparation Manual Integration Integration ID PAY IP 1 FFMIS or Key System Integration Description People First PAY IP 2 People First Establish employee vendor record in Florida PALM for AP payments (net pay, travel advances, travel reimbursements). People First to Florida PALM The frequency would be on demand for any AP activity Update Direct Deposit/EFT authorization for employees and vendors. People First to Florida PALM Page 133 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation Integration ID FFMIS or Key System PAY IP 3 FLAIR Payroll PAY IP 4 FLAIR Payroll PAY IP 1.6 People First PAY IP 1.7 People First 6.8 Integration Description The frequency would be on demand for any AP activity New interface from FLAIR Payroll to Florida PALM. Uploads payment data to facilitate tax, garnishments, and deduction vendor payments. Florida PALM is responsible for the validity of data received from FLAIR Payroll The frequency would be periodic based on pay cycles New interface from FLAIR Payroll to Florida PALM. Uploads employee/vendor code, net pay amount, accounting code string, and ACH/direct deposit in data The frequency would be periodic based on pay cycles The payroll requisitions and employee data are transmitted from People First to FLAIR Payroll The frequency would be periodic based on pay cycles Reimbursement payments to employees from Flexible Spending program. People First to Florida PALM The frequency would be periodic based on pay cycles Control Points Control Pt. ID Control Point Description Not Applicable 6.9 Reporting Report Description No. Frequency and Triggering Event Audience(s) Classification Governing Laws and Policies Not Applicable Page 134 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation 6.10 Accounting Events Accounting Event ID Description Not Applicable 6.11 Key Performance Indicators/Measure Measure Relevance Timely collection of salary overpayments Timely tax reporting Timesheets submitted/Missing timesheets Occurrences of use of default payroll account due to insufficient budget/cash To reduce payroll errors for overpayments Compliance Payroll accuracy 6.12 Validation against appropriation Data Elements Needed to Generate Measure Salary Overpayment amounts, Time W-2 generation, Time Timesheets, Submission times Approved budget, Cash Future Enhancements Automatic cost allocations of payroll based on time information from People First Page 135 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Payroll Hire to Separation 6.13 Standard Business Process Flows Page 136 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment 7.0 Procurement to Payment (P2P) 7.1 General Information Process Area Process Flows As of 7.2 Authors and Contributors Authors Contributors 7.3 P2P - Procurement to Payment 1. P2P – Establishing Encumbrances 2. P2P – Receiving through Posted Invoice 3. P2P – Posted Invoice through Payment Reconciliation 4. P2P – Statewide Vendor File – Adds and Updates 5. P2P – 1099 Issuance and Reporting 6. P2P – Contracts 7. P2P – Travel Authorization 8. P2P – Intergovernmental Due To/Due From 9. P2P – Direct Load and PCard 10. P2P – Electronic Funds Transfer (EFT) 09/14/2015 Deb Gries, State Process Lead Mark Fairbank, EY Process Lead Jordan Landreth, EY Process Analyst Department of Agriculture and Consumer Services Department of Environmental Protection Department of Financial Services Department of Health Department of Highway and Safety Motor Vehicles Department of Management Services Department of Management Services - MFMP Department of State Fish and Wildlife Commission Justice Administrative Commission Scope The document depicts Level 2 detailed proposed business process design for the Procurement to Payment Process Area, which is defined in the following ten key subprocesses: 1. Establishing Encumbrances 2. Receiving through Posted Invoice 3. Posted Invoice through Payment Reconciliation 4. Statewide Vendor File – Adds and Updates 5. 1099 Issuance and Reporting 6. Contracts 7. Travel Authorization Page 137 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment 8. Intergovernmental Due To/Due From 9. Direct Load and PCard 10. Electronic Funds Transfer (EFT) The scope encompasses the financial management and accounting processes as it related to payment of the State’s financial obligations. Because the State of Florida has already established an enterprise-wide procurement system known as MyFloridaMarketPlace (MFMP), the scope of the P2P Process Area in Florida PALM has changed from the Level 1 Process Flows. It will not include process modeling of the procurement cycle that does not create Accounting Events. Florida PALM will not replace or duplicate MFMP’s procurementmanagement functions. The P2P Process Area will include Accounting Events and internal controls that accompany the traditional procurement cycle as shown below: Plan Budget Solicit Order Receive Pay Florida PALM will work with DMS/MyFloridaMarketPlace (MFMP), the small number of Florida state agencies which do not utilize MFMP and all state agencies that have agency business systems to provide Integration Points and integration standards. These state agencies will then be responsible for integrating their internal systems with Florida PALM. 7.4 Assumptions The State’s master file of vendors and payees will be maintained in Florida PALM DFS will continue to establish and apply pre-payment audit criteria and transaction sampling for payment requests Access to confidential records including transactions containing sensitive data elements (e.g., social security numbers, personal/corporate banking information) will continue to be restricted Florida PALM will restrict access to agency specific transactions, etc. (e.g., agencies cannot view another agency’s transactions) while being processed in Florida PALM. This does not affect visibility once the transaction has posted to the Transparency Florida website The State’s new Purchasing Card system will interface with Florida PALM Florida PALM will provide the ability to consolidate multiple payments from multiple funding sources and multiple agencies to a single vendor while maintaining the ability to provide detailed payment information at the transaction level for 1099 Reporting Payments will be validated against the Office of Foreign Assets Control (OFAC) of the US Department of the Treasury daily Florida PALM will provide the ability to record multi-year encumbrances and convert a future encumbrance to a current encumbrance at the beginning of a new fiscal year Florida PALM will have the ability to apply payment offsets to eligible vendor payments The State will leverage electronic transmission with any Internal Revenue Service (IRS) tax required submission FACTS will be incorporated into and replaced by Florida PALM. The current Transparency Portal will remain Page 138 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment 7.5 The State will leverage electronic funds transfer (EFT) for the majority of payments Florida PALM will have the ability to process vendor payments to multiple bank accounts The State will continue to exchange data with the IRS utilizing the vendor’s Tax Identification Number (TIN) for matching Standardized Process Area Overview Encumbrances will be recorded in Florida PALM via the electronic transmission of data through Integration Points with MFMP and Agency Business Systems, and through direct entries into Florida PALM. A role within the Chief Financial Officer’s (CFO) office will have the ability to override an encumbrance request that has failed the initial budget check. Receipt of goods and services will be recorded in Florida PALM via the electronic transmission of data through Integration Points with MFMP and Agency Business Systems, the Contracts Module and through direct entries into Florida PALM. Invoice information will be recorded in Florida PALM via electronic transmission of data through Integration Points with MFMP and Agency Business Systems, and through direct entries into Florida PALM. The invoice will be populated with the agency’s established workflow for role approvals. The submitted invoice will create an accounting event and then need to pass agency discretionary budget controls in order to continue in the payment processing workflow: Agencies will have the ability to schedule payment dates prior to the prompt pay date to obtain vendor discounts Florida PALM will automatically schedule payments by the prompt pay date when not amended by the Agencies as per the reference above A role within the Chief Financial Officer’s (CFO) office will have the ability to override an encumbrance request that has failed the initial budget check. Based upon predefined audit sampling criteria, transactions will be routed to DFS for review. Upon full approval of the invoice, a Posted Invoice is created, encumbrances are reduced (if established) and allotments are reduced. The Posted Invoice may be a one-to-one correlation to the invoice and will be in the Run Payments queue awaiting payment. At a minimum of one business day prior to payment, the Posted Invoice will need to pass a cash availability check. Before the payment can be issued to the vendor, offsets, as identified from files received from Accounts Receivable and Billing to Receipts (ARB), will be conducted with the benefitting agency and the vendor receiving notification when the payment is made. Payment status and reconciliation will be maintained to include payments cleared by the bank (presented and paid by Treasury), payments not cleared by the bank and remain outstanding, payment cancellations, payment disputes, etc. Warrants not cashed after 12 months will be subject to the escheatment process. Page 139 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Vendor adds and updates to the Statewide Vendor File will continue to be established through integration with the MyFloridaMarketPlace (MFMP) Vendor Information Portal (VIP), agencies adding vendors to the Statewide Vendor File and DFS adding and/or updating vendor information. The State will exchange data with the IRS to match the vendor’s TIN and update the Statewide Vendor File and integrate that data with MFMP. Reports will be created in Florida PALM based on the electronic transmission of 1099 data through Integration Points with Agency Business Systems, and through payments issued from Florida PALM. DFS will review and reconcile the 1099 data, issue the 1099 to the vendor and transmit the 1099 data to the IRS. Changes that an agency may make to a transaction where payment has already been issued that could affect 1099 data will populate into a DFS workflow to determine the impact of the change and the new issuance of a 1099 and/or the correction of an issued 1099 to submit to the vendor and transmit to the IRS. Contracts will be recorded in Florida PALM via the electronic transmission of data through Integration Points with Agency Business Systems, and through direct entries into Florida PALM. The agencies will have the ability to request an allotment and the system will automatically submit information for an encumbrance to be established for current fiscal year and multiple fiscal years. The contract request will be populated with the agency’s established workflow for approval. Based upon predefined audit sampling criteria, contracts will route to DFS for review. Amendments will follow the same workflow and DFS routing. Travel Authorization Requests (TAR), inclusive of travel advances and out of state/conference travel, will be created through direct entries into Florida PALM. The request will be populated with the agency’s established workflow for approval and the system will automatically submit information for an encumbrance to be established for the current fiscal year and will have the ability to establish separate encumbrances for each traveler if multiple travelers are included on the TAR. Approved travel advance payments will generate a file to ARB to create a receivable which will remain outstanding until the travel reimbursement request is received and reconciled with the advance made. Inter-agency billing will be a “shared view” function between the Due to and Due From agencies and will be based on data identified from files received from Accounts Receivable and Billing to Receipts (ARB). The shared view component is designed to assist both agencies in timely knowledge and processing of invoices and payment. Direct Load and PCard payments will be based on the electronic transmission of data through Integration Points with Agency Business Systems and the state’s PCard vendor. Payments processed will work similarly to invoices processed under workflow 7.3. EFT payments to vendors will be based on receipt of the vendor’s completed and submitted EFT request to the Bureau of Vendor Relations (BOVR). Once a vendor has been validated and their bank has successfully documented and matched their EFT information, BOVR will update the Page 140 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment vendor’s payment information as EFT. Should the match be unsuccessful, the vendor’s file will be documented to process their payment as a warrant. State employees and retirees submit their requests for EFT through People First and/or the Florida Retirement System and the validation process is based on the successful match with their bank. BOVR will update the employee/retiree’s payment information as EFT. Should the match be unsuccessful, their file will be documented to process their payment as a warrant. At fiscal year-end, all open encumbrances will be marked to use Carry Forward/ Certified Forward budget authority at the beginning of the next fiscal year unless otherwise requested. 7.6 Process Area Details The table below describes each step in the P2P process envisioned functionality. This process consists of ten subprocesses: 1. Establishing Encumbrances 2. Receiving through Posted Invoice 3. Posted Invoice through Payment Reconciliation 4. Statewide Vendor File – Adds and Updates 5. 1099 Issuance and Reporting 6. Contracts 7. Travel Authorization 8. Intergovernmental Due To/Due From 9. Direct Load and PCard 10. Electronic Funds Transfer (EFT) The process step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role, either agency-based or enterprise-based, and in some cases are representative of an external party. It is important to note that the swim lane roles may be different between the agencies. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. Process Flow Page 1 of 10: P2P – Establishing Encumbrances Enterprise – DFS/A&A: personnel within the Department of Financial Services (DFS) Division of Accounting and Auditing (A&A) responsible for reviewing the encumbrance request submitted for CFO Override approval Swim Agency – Encumbrance Approver: agency finance and accounting Lanes – personnel responsible for entering the encumbrance request into Florida PALM Definition Agency – Program Approver: agency program personnel responsible to review and approve the request to move to accounting personnel Agency – Program Requester: agency program personnel responsible to create and submit the encumbrance request Page 141 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 1.1 Process Name Submit Encumbrance Request P2P CP 1.2 Review Encumbrance Request Page 142 of 306 Description of Process • As financial obligations are determined, via competitive procurement resulting in a contract and/or purchase order, and/or utility payments, travel and certain small dollar purchases which are currently exempt from Chapter 287 F.S., the goal is to encumber them for the DFS and each agency’s use to identify these commitments for current and future years • For encumbrances from entries in the Contracts or Travel components or established through integrations from MFMP and/or Agency business systems the Program Requester will obtain sufficient detail to submit the encumbrance request, such as, but not limited to: o Brief detail of encumbrance need o Vendor Name o Vendor Number o Current and future Fiscal Year(s) (FY) (as appropriate) o Dollar Amount(s) by FY o Chart of Account information o Dates, etc. o For contracts, the encumbrance should be based on service type and to encumber deliverables on separate lines • After entry into Florida PALM, the Program Requester submits the request for their Program Approver to review • The Agency’s Program Approver will obtain the Encumbrance request in their approval queue to review for need and correct and complete information • Upon approval, the request will be forwarded to the Encumbrance Approver’s queue for input into Florida PALM • Should the Program Approver deny, their justification needs to be included on the request and the denial will return the encumbrance request to the Program Governing Laws and Policies • Chapter 215, F.S. • Chapter 216, F.S. None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P CP 1.3 Input Encumbrance P2P CP 1.4 Florida PALM Checks Budget P2P AE 1.5 Encumbrance Established P2P CP 1.6 Apply Agency Override Page 143 of 306 Description of Process Requester for additional action, as needed The Agency’s Encumbrance Approver will enter the request into Florida PALM to create an encumbrance Upon submission, Florida PALM will auto-generate the encumbrance number and will automate the Florida PALM Checks Budget Governing Laws and Policies • AA Memo 06 (11-12) • AA Memo 16 (97-98) • AA Memo 23 (10-11) • AA Memo 38 (11-12) • Chapter 216, F.S. This is an automated data validation by Florida PALM for appropriations Florida PALM Checks Budget will review the appropriations for the Agency by going to the Budget Control subsidiary ledger to check the Budget Entity, Fund, Category, and, depending on the agency’s business rules, will be capable of further checking allotments down to the unit/ organizational level (L5) Florida PALM Checks Budget involves calculating allotments from appropriations, minus encumbrances, minus disbursements, minus scheduled disbursements, minus payables (not yet approved for payment) to determine the available balance Once the Florida PALM Checks Budget • Chapter 17, F.S. validation has passed, the encumbrance • Chapter 215, will be created in Florida PALM F.S. • Chapter 216, Should the transaction fail during the F.S. initial Florida PALM Checks Budget, the first activity would be for the Encumbrance Approver to determine if a change in accounting codes is warranted If so, the accounting codes will be allowably and appropriately changed which will require the transaction to go back through P2P CP 1.4 – Florida PALM Checks Budget. If this check is successful, Florida PALM will encumber the transaction 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P CP 1.7 Page 144 of 306 Process Name Submit to CFO Description of Process If available budget balances are still not sufficient, the Encumbrance Approver must look at the other options to be considered: o Make Agency Override Available - If no: the transaction will be rejected which will return the encumbrance request to the Program Approver. The Encumbrance Approver’s justification needs to be included on the rejection for additional action to be taken, as needed o Make Agency Override Available - If yes: the Encumbrance Approver has determined it is correct to Override the transaction up to the Agency L2 (Budget Entity) appropriations level only. (For example, in July of each year, allotments may not yet have been entered down to the unit level and a Florida PALM Checks Budget failure may need to be overridden to allow the transaction to be established). Once the Agency Override is submitted, Florida PALM will encumber the transaction o Make CFO Override Available: Only upon an extreme circumstance, e.g., Florida PALM has documented a budget amendment has been approved by the Executive Office of the Governor (EOG), Office of Policy and Budget (OPB), The House and The Senate, but the appropriations are not yet in Florida PALM, OR; the Governor has issued an Executive Order due to a natural disaster such as a hurricane o With either of these circumstances, the encumbrance request will be documented with the circumstances for submission to the DFS A&A role with a request for Override The Encumbrance Approver will add/populate the appropriately Governing Laws and Policies None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P CP 1.8 Review Encumbrance Request P2P CP 1.9 Return to Program Approver P2P IP 1.10 MFMP & Agency Business Systems P2P CP 1.11 Format and Budget Check Page 145 of 306 Description of Process authorized role from the DFS A&A office to review the Override request and submit The role within the DFS A&A office will review the notes included with the request, and if determined the request is appropriate, will authorize the Available Override Approval will move the encumbrance request through Florida PALM Checks Budget validation as passed and the encumbrance will be created in Florida PALM Should the DFS A&A role deny the request, their justification needs to be included on the request and the denial which will return the encumbrance request to the Program Approver for additional action, as needed Disapprovals by either the Agency Encumbrance Approver or the DFS A&A role returns the encumbrance request to the Program Approver’s queue for appropriate action The Integration Point (IP) will be established by MFMP and each Agency (as appropriate) with Florida PALM prior to implementation At a minimum of nightly, data will be transferred from MFMP and Agency Business Systems into Florida PALM When the data is submitted for transfer from MFMP and Agency Business Systems into Florida PALM, Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM and will initiate the Florida PALM Checks Budget data validation Failure of either formatting or budget will return the transaction to the initiating entity Governing Laws and Policies None identified None identified None identified Section 216.181, F.S. Section 216.192, F.S. Section 216.292, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Flow Page 2 of 10: P2P – Receiving through Posted Invoice Enterprise – DFS/A&A: personnel within the DFS A&A responsible for reviewing the invoice transaction submitted for CFO Override approval and personnel responsible for auditing the invoice transactions for approval Agency – Invoice Approver: agency personnel responsible for final editing Swim and approval of the invoice transaction before DFS sampling criteria is applied Lanes – Agency – Program Approver: agency personnel responsible to authorize Definition approval of the request to move to accounting personnel Agency – Program Invoice Processor: agency personnel responsible to key invoice into Florida PALM Agency – Program Receiver: agency personnel receiving goods at the program level The volume of memorandums that affect Process Flow 7.2 are too numerous to include in the narrative table next to each process step and are therefore identified below for reference. Accounting & Auditing Memorandum AA Memo 03 (99-00) AA Memo 18 (11-12) AA Memo 05 (97-98) AA Memo 22 (97-98) AA Memo 06 (11-12) AA Memo 23 (10-11) AA Memo 10 (97-98) AA Memo 26 (14-15) AA Memo 15 (06-07) AA Memo 38 (11-12) AA Memo 16 (97-98) Process Step ID P2P 2.1 Process Name Input Receipt for Goods and/or Services P2P 2.2 Authorized Invoice/Credit Received Page 146 of 306 Chief Financial Officer Memorandum CFO Memo 01 (13-14) CFO Memo 05 (10-11) CFO Memo 01 (14-15) CFO Memo 06 (96-97) CFO Memo 01 (12-13) CFO Memo 14 (94-95) CFO Memo 02 (12-13) CFO Memo 18 (94-95) CFO Memo 03 (95-96) CFO Memo 03 (14-15) Description of Process Evidence of proper receipts of goods and services will be recorded by the Agency Program Receiver and are used as the basis to approve payment of an invoice Florida PALM will establish Integration Points with MFMP and Agency Business Systems to receive data on their receipts and any attachments related to the receipt Invoices are received by agency business units/ appropriate billing locations and authorized for payment according to current rule, statute and agency policy These invoices are then submitted to agency personnel (referred to as an Invoice Processor) for manual entry into Florida PALM Governing Laws and Policies Chapter 215, F.S. Chapter 17, F.S. Chapter 112, F.S. Chapter 119, F.S. Chapter 215, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P AE 2.3 Submit Invoice/Credit P2P CP 2.4 Florida PALM Checks Budget P2P CP 2.5 Review Invoice P2P CP 2.6 Review Invoice Page 147 of 306 Description of Process Note: If a need to issue payment by wire has been identified, the justification statement must be included with the invoice and that the request is based on an emergency situation An Invoice Processor will be able to enter information from the vendor invoice to create an invoice in Florida PALM as well as select information (e.g., vendor, encumbrance number etc.) and will be able to enter comments, add attachments, etc. Upon submission, the Florida PALM invoice will populate with an approval flow (additional approvers can be added) to issue payment to the vendor This is an automated data validation by Florida PALM for appropriations Florida PALM Checks Budget will review the appropriations for the Agency by going to the Budget Control subsidiary ledger to check the Budget Entity, Fund, Category, and, depending on the agency’s business rules, will be capable of further checking allotments down to the unit/ organizational level (L5) Florida PALM Checks Budget involves calculating allotments from appropriations, minus encumbrances, minus disbursements, minus scheduled disbursements, minus payables (not yet approved for payment) to determine the available balance The Program Approver’s primary role is to review the invoice to ensure appropriate authority was in place prior to the purchase and that correct funding codes are used The Invoice Approver identified for the Agency’s accounting office will review the transaction as to form, completeness (including required attachments), corrections and results from the Florida PALM Checks Budget Governing Laws and Policies Chapter 17, F.S. Chapter 215, F.S. Chapter 216, F.S. Chapter 215, F.S. Chapter 215, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P CP 2.7 Page 148 of 306 Process Name Apply Agency Override Description of Process Should the transaction fail during the initial Florida PALM Checks Budget, the first activity would be for the Invoice Approver to determine if a change in accounting codes is warranted If so, the accounting codes will be allowably and appropriately changed which will require the transaction to go back through P2P CP 1.4 – Florida PALM Checks Budget. If this check is successful, Florida PALM will encumber the transaction If available budget balances are still not sufficient, the Invoice Approver must look at the other options to be considered: o Make Agency Override Available - If no: the transaction will be rejected with the reason for rejection included on the transaction and notification will be sent to the Program Approver o Make Agency Override Available - If yes: the Invoice Approver has determined it is correct to Override the transaction up to the Agency L2 (Budget Entity) appropriations level only. (For example, in July of each year, allotments may not yet have been entered down to the unit level and a Florida PALM Checks Budget failure may need to be overridden to allow the transaction to be established). Once the Agency Override is submitted, the invoice will continue through the workflow o Make CFO Override Available: Only upon an extreme circumstance, e.g., Florida PALM has documented a budget amendment has been approved by the Executive Office of the Governor (EOG), Office of Policy and Budget (OPB), The House and The Senate, but the appropriations are not yet in Florida PALM, OR; the Governor has issued an Executive Governing Laws and Policies Chapter 216, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P CP 2.8 Submit to CFO P2P CP 2.9 Review Invoice Transaction P2P AE 2.10 Rejects Transaction P2P CP 2.11 Perform Match Page 149 of 306 Description of Process Order due to a natural disaster such as a hurricane o With either of these circumstances, the invoice will be documented with the circumstances for submission to the DFS A&A role with a request for Override The Agency Invoice Approver will add/populate the appropriately authorized role from the DFS A&A office to review the Override request and submit The role within the DFS A&A office will review the notes included with the request, and if determined the request is appropriate, will authorize the Available Override Approval will move the Invoice through Florida PALM Checks Budget validation as passed and then to perform a match without an encumbrance (the invoice against the receiving report) or a match with an encumbrance (the invoice against the receiving report against the encumbrance) Should the DFS A&A role deny the request, their justification needs to be included on the invoice transaction and notification will be sent to the Agency Program Approver Disapprovals can be made by either the Agency Invoice Approver or the DFS A&A role with the reason for rejection included on the transaction The rejection of this transaction will result in the reversal of the previous GL entries that were made in P2P AE 2.3 Note: The transaction will remain in the system in order to document that the invoice was received, and to record the status of payment Florida PALM will perform a match without an encumbrance (the invoice against the receiving report) or a match with an encumbrance (the invoice Governing Laws and Policies None identified Chapter 215, F.S. Chapter 216, F.S. Chapter 215, F.S. Chapter 215, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P 2.12 Approve Invoice P2P CP 2.13 Apply DFS Audit Sampling Criteria Page 150 of 306 Description of Process against the receiving report against the encumbrance) The Invoice Approver is the Agency’s final level of approval from the Agency’s accounting office and will have final authority to formally initiate the transaction for disbursement This role will have the permissions to modify the transaction if needed If a transaction contains a request for wire transfer and justification appears sufficient, the Invoice Approver will approve the wire transfer request. Additional action will be required by the Treasury Approver in order to initiate the wire payment Based on the invoice dates entered into the system the prompt pay date and payment due date (in compliance with FS 215.422) is automatically entered at the point of approval (allows the State to earn interest but remain in compliance with prompt pay requirements) Payment will not be made until the prompt pay date unless the agency has cause to modify the date, e.g., vendor has provided a discount for early payment As long as the invoice meets all the appropriate requirements to pay, the Invoice Approver will approve the transaction If the invoice is deficient, the Invoice Approver can disapprove/deny the transaction and will include comments on the transaction that outlines the deficiencies Certain transactions are selected for audit by the DFS Bureau of Auditing based on a set of DFS-defined audit criteria, such as o Transaction value thresholds o Specific vendor name/ID o Specific object codes Governing Laws and Policies Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. Chapter 215, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P CP 2.14 DFS Audits Transaction P2P AE 2.15 Posted Invoice P2P CP 2.16 Review DFS Auditor’s Request Page 151 of 306 Description of Process o Specific account codes Integration from Agency Business Systems will occur at this point so that DFS Sampling criteria will be applied to the transaction If the transaction does not meet DFS audit criteria, the transaction moves through for Posted Invoice creation unless the agency selects the transaction to be audited by DFS If a transaction meets DFS Audit Criteria, the workflow will direct the transaction to the role of DFS Auditor and the transaction moves to that queue for the DFS auditor to review The transaction will be updated to display the status of the invoice Should the DFS auditor require additional documentation the auditor will return the transaction to the Invoice Approver Integration from MFMP will occur prior to this process step Once the transaction has been fully approved and scheduled for payment, a Posted Invoice is created, the encumbrance is reduced and allotments are reduced Final recording of approval moves the Posted Invoice into the Run Payments queue Post Audit sampling – post audit sampling is for payments that met the load and post criteria and were not audited in advance of the posted invoice. Reports will be available to assist DFS A&A staff to identify these payments to complete the audits within the 30, 60, 90 day time period Upon receipt of the transaction from the DFS Auditor, the Invoice Approver will obtain the additional documentation, attach the additional documentation to Governing Laws and Policies Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. Chapter 215, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P AE 2.17 Rejects Transaction P2P 2.18 Notification of Rejection P2P IP 2.19 MFMP & Agency Business Systems P2P CP 2.20 Validate Format P2P IP 2.21 Agency Business Systems P2P CP 2.22 Format and Budget Check Page 152 of 306 Description of Process Governing Laws and Policies the transaction, and return it to the DFS Auditor Should the Invoice Approver be unable Chapter 17, to obtain the additional documentation F.S. required by the DFS auditor, they will Chapter 215, deny the transaction with the reason for F.S. rejection included on the transaction The rejection of this transaction will result in the reversal of the previous GL entries that were made in P2P AE 2.3 Note: The transaction will remain in the system in order to document that the invoice was received, and to record the status of payment None identified Upon rejection of the transaction, Florida PALM will send notification to the Program Approver to advise of the denial None identified The Integration Point (IP) will be established by MFMP and each Agency (as appropriate) with Florida PALM prior to implementation to obtain data and related attachments At a minimum of nightly, data will be transferred from MFMP and Agency Business Systems into Florida PALM When the data is submitted for transfer None identified from MFMP and Agency Business Systems into Florida PALM, Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM None identified The Integration Point (IP) will be established by each Agency (as appropriate) with Florida PALM prior to implementation to obtain data and related attachments At a minimum of nightly, data will be transferred from Agency Business Systems into Florida PALM When the data is submitted for transfer • Section 216.181, F.S. from the Agency Business Systems into • Section Florida PALM, Florida PALM will verify 216.192, F.S. the formatting of the data transfer meets 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P IP 2.23 MFMP P2P CP 2.24 Format and Budget Check Description of Process Governing Laws and Policies • Section 216.292, F.S requirements needed to enter Florida PALM and will initiate the Florida PALM Checks Budget data validation Failure of either formatting or budget will return the transaction to the initiating entity None identified The Integration Point (IP) will be established by MFMP with Florida PALM prior to implementation to obtain data and related attachments At a minimum of nightly, data will be transferred from MFMP into Florida PALM When the data is submitted for transfer • Section 216.181, F.S. from MFMP into Florida PALM, Florida • Section PALM will verify the formatting of the 216.192, F.S. data transfer meets requirements • Section needed to enter Florida PALM and will 216.292, F.S initiate the Florida PALM Checks Budget data validation Failure of either formatting or budget will return the transaction to the initiating entity Process Flow Page 3 of 10: P2P – Posted Invoice through Payment Reconciliation Enterprise – DFS/Treasury: personnel within the DFS Division of Treasury responsible for the State’s cash resources Swim Enterprise – DFS/A&A: personnel within the DFS A&A responsible for payment Lanes – and payment reconciliation Definition Agency – Accounting: agency Finance and Accounting personnel responsible for agency cash availability and payment reconciliation The volume of memorandums that affect Process Flow 7.3 are too numerous to include in the narrative table next to each process step and are therefore identified below for reference. Accounting & Auditing Memorandum Chief Financial Officer Memorandum AA Memo 03 (02-03) AA Memo 18 (12-13) CFO Memo 01 (13-14) CFO Memo 05 (10-11) AA Memo 05 (99-00) AA Memo 21 (98-99) CFO Memo 02 (09-10) CFO Memo 06 (01-02) AA Memo 08 (00-01) AA Memo 38 (11-12) CFO Memo 03 (03-04) CFO Memo 11 (95-96) AA Memo 10 (97-98) AA Memo 45 (14-15) CFO Memo 03 (14-15) AA Memo 16 (97-98) AA Memo 26 (14-15) Page 153 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 3.1 Process Name Run Payments P2P CP 3.2 Verify Cash P2P CP 3.3 Notify Agency P2P 3.4 Agency Resolves P2P CP 3.5 Payment Offsets Page 154 of 306 Description of Process Nightly payment processing begins selecting payments with criteria for disbursement While the discussion of the delay in payments to the 40th day applies to many payments and vendors, it does not apply to all. DFS A&A have identified priority payments to include, but not be limited to, pay type, OLO, etc. This is an automated data validation control by Florida PALM for sufficient cash balances Before payment can be issued, Florida PALM will confirm the paying agency has sufficient cash to cover transactions by going to the Cash Control subsidiary ledger to verify available cash balances If cash is not sufficient, Florida PALM will automatically send notification to the Agency via workflow Once sufficient verified cash has been confirmed the transaction passes to payment offsets While waiting for the agency to resolve the cash issue, although the status of the invoice does not change the prompt pay clock continues to “tick” pending resolution This is an automated data validation control by Florida PALM for payment offset validation Payment offsets may be deducted from the payment if the vendor has a delinquent debt owed to another state agency ARB will post a daily file that Florida PALM will check against to determine vendors eligible for offset (e.g., there are no exemptions for their offset) DOR Levies will be processed in accordance with their policy IRS Levies: If a request has been received by DFS to impose a levy, Governing Laws and Policies Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. None identified None identified Section 213.67(9), F.S. Section 1609(a)(1), Internal Revenue Code (IRC) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name Description of Process P2P 3.6 P2P 3.7 Calculate Offset to Creditor and Remaining Balance to Vendor Notify Vendor and Benefitting Agency P2P CP 3.8 CFO Final Payment Control P2P AE 3.9 Issue Payment Page 155 of 306 Vendor Relations will flag the vendor in the Statewide Vendor File Backup Withholding: If a vendor is subject to backup withholding, the vendor will indicate through the registration portal, or Vendor Relations will flag the vendor in the Statewide Vendor File The transaction will be work flowed to the Invoice Approver for validation that the IRS Levy offset is still in force The agency will attach supporting documentation if the IRS Levy is no longer in force. Otherwise, the agency will annotate to move forward with the calculation of the IRS Levy offset If an offset is indicated, Florida PALM will calculate the amount of the offset due to the creditor and the remaining balance of the payment (if any) due to the vendor The applied offset will send an automatic notification to the benefitting agency and the affected vendor of the offset amount applied to this payment ARB daily offset file will be updated to include the amount of offset applied and other payment details as determined needed by them Unusual circumstances may arise that require the appropriate personnel within DFS A&A to pull back the payment of an invoice and return it to the paying agency, e.g., duplicate payment; incorrect amount of payment, etc. Payment is made by one of the following methods: o Wire Transfer (See above) o Journal Transfer (JT): Transfer of funds between agencies o Physical Warrant: state issued financial instrument to pay the vendor o Automated Clearing House (ACH) (also referred to as Electronic Funds Governing Laws and Policies None identified None identified • Chapter 17, F.S. • Chapter 17, F.S. • Chapter 110, F.S. • Chapter 112, F.S. • Chapter 119, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name Description of Process P2P CP 3.10 Treasury Wire Transfer Review P2P 3.11 Payment Reconciliation P2P AE 3.12 Reverse ACH Transaction Page 156 of 306 Transfer (EFT)): Electronically transferring funds from a state bank account to a vendor/payee’s designated account As payments are issued, transaction records will be simultaneously updated to reflect the date of issuance and method of payment Wire requests will workflow to the Treasury queue for review and where Treasury will reject by exception Treasury Wire Approver will release nonrejected wire payments to be processed Refer to P2P 2.2 which identifies that the request for wire must be documented as an emergency need only When confirmation of settlement is received from the Treasury, Florida PALM will update transaction records to record the date and amount of payment and the transaction is marked as reconciled Records of settled transactions are passed to several other Process Areas, including Projects, Grants, Assets and Cash as applicable Treasury will provide Florida PALM confirmation if and when issued payments have actually settled, i.e., been paid by the State’s bank ACH Returns occur when an ACH payment transmitted to a vendor’s designated bank account, cannot be deposited by the Bank, and is returned via ACH to the State’s bank account. (Most ACH Returns occur because vendors have closed a bank account and failed to update their bank account information in the Vendor Master File) The basic steps when the ACH fails for Vendors are: o Treasury marks the return and the transaction-level data for ACH Returns are sent to the DFS Division of Vendor Relations (BOVR) Governing Laws and Policies Chapter 17, F.S. Chapter 17, F.S. Chapter 215, F.S. None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 3.13 Process Name Resolve with Vendor Description of Process P2P AE 3.14 Reverse Warrant Transaction Page 157 of 306 o BOVR updates the vendor’s information in their ACH file by removing them from ACH eligibility o BOVR then works with the paying agency to locate the vendor and resolve o The Agency will notify BOVR of the resolution and the funds can be paid via warrant by BOVR o Vendor Relations updates the SWVF for the vendor as payment type is now warrant (until the vendor submits and Vendor Relations can verify a new bank account for the vendor) o For employees/ retirees, BOVR will issue the warrant to the employee/ retiree on behalf of the agency Agencies that receive a returned warrant payment (e.g., Undeliverable by the US Post Office) and are able to locate the vendor work with the vendor to identify the purpose of the return These returns are generally due to a change of address that the vendor logged into their vendor registration in MFMP VIP, but the payment and the update of address occur at the same time In these circumstances, the warrant does not have to be cancelled but can be placed into a new envelope and addressed to the vendor Stopped or canceled payments can be reissued if needed (e.g., lost or stolen warrant) The vendor will complete the affidavit attesting warrant is cancelled, restoring funds to the paying agency and then a replacement invoice will be generated, causing the transaction to return through P2P AE 2.3 and new posted invoice will be created to send payment to the vendor Governing Laws and Policies None identified Chapter 17, F.S. See references under Process Flow 7.2 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 3.15 Process Name Escheatment P2P AE 3.16 Escheatment P2P 3.17 Unclaimed Property P2P IP 3.18 Transparency Portal P2P IP 3.19 Transparency Portal P2P IP 3.20 MFMP Description of Process Florida PALM will identify any warrant that has not been cashed and remains outstanding for 12 months Once the warrants are cancelled, Florida PALM will transfer funds to the Unclaimed Property (UP) Account Note: Most federal funds do not get escheated and are returned to the paying agency Florida PALM will create the Accounting Events for the warrant cancellations and the transfer The State follows Unclaimed Property processes to maintain amounts and resolve payments due to claimants After a file is claimed and determined appropriate, the claim is processed as an invoice. (See P2P AE 2.3) Florida PALM will post the type of payment, date paid, amount, invoice number(s), etc. to the appropriate vendor’s information for publication onto the Transparency Portal Florida PALM will add the posted payment information the date the ACH cleared and/or the date the warrant was cashed for publication onto the Transparency Portal Florida PALM will transmit the type of payment, date paid, amount, invoice number(s), etc. to MFMP Governing Laws and Policies Chapter 717, F.S. None identified Chapter 17, F.S. Chapter 717, F.S. See references under Process Flow 7.2 Chapter 215, F.S. Chapter 215, F.S. None Identified Process Flow Page 4 of 10: P2P – Statewide Vendor file – Adds and Updates Enterprise – DFS/A&A/BOVR: personnel within the DFS A&A/ Bureau of Swim Vendor Relations responsible for vendor adds and vendor maintenance Lanes – Agency – Invoice Approver: agency personnel authorized to add a vendor to Definition the Statewide Vendor File (SWVF) Vendor: individual and/or company doing business with the State of Florida Page 158 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P CP 4.1 P2P IP 4.2 Process Name Registration Activity in MFMP VIP MFMP P2P CP 4.3 Validate Format P2P 4.4 Add Vendor P2P 4.5 Add/Update Vendor P2P 4.6 SWVF Add and/or Update P2P CP 4.7 Manual Submission of W8 (if Foreign Vendor) P2P CP 4.8 Review Foreign Vendor’s Submitted W8 Page 159 of 306 Description of Process A Vendor that wants to do business with the State of Florida registers at the MFMP Vendor Information Portal (VIP) Florida PALM integrates with MFMP VIP to obtain the vendor information that updates the SWVF When the data is submitted for transfer from MFMP and Agency Business Systems into Florida PALM, Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM Agencies may need to add a vendor and will need to include all of the information required in the SWVF to do so Agencies are allowed to have a maximum of five (5) FTEs to perform this function Agencies may add vendors only but cannot update a vendor’s information in the SWVF Note: it is the vendor’s responsibility to initiate and submit their own Substitute W9 should they meet the Department’s requirements for W9 eligibility DFS BOVR may add a vendor and may also update an existing vendor in the SWVF with the exception of a vendor that has registered their information into the MFMP VIP Upon entry of information by the vendor, the agency and/or BOVR, all data will be transmitted and posted to the SWVF A Foreign Vendor submits their IRS Form W8 The W8 is reviewed by the BOVR for completeness and accuracy has been verified Governing Laws and Policies Chapter 287, F.S. Chapter 287, F.S. None identified Chapter 287, F.S. Chapter 119, F.S. Chapter 287, F.S. Chapter 287, F.S. Section 1609(a)(1), Internal Revenue Code (IRC) Section 1609(a)(1), Internal Revenue Code (IRC) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P CP 4.9 Process Name CFO and IRS TIN Match (Manual) P2P CP 4.10 SWVF is Updated P2P CP 4.11 Electronic Submission of W9 Description of Process After information has been verified the BOVR staff will update the vendor’s information in the SWVF Manual entry of information into the SWVF A Vendor subject to receipt of a 1099 for services performed to the State must go online to a portal on the DFS website to include information that mimics their W9 information as reported to the IRS P2P CP 4.12 Vendor Name Florida PALM will extract the vendor and TIN name and the Tax Identification Number Extracted from (TIN) from the Substitute W9 website to Florida PALM send to the IRS to reconcile the W9 information against the information the vendor included on their Substitute W9 submission P2P IP 4.13 CFO and IRS IRS data is returned to Florida PALM to TIN Match verify if the match has been successful (Electronic) or discrepant P2P CP 4.14 Update SWVF If the match is successful, Florida PALM updates the SWVF with the W9 status field populated with the appropriate code P2P IP 4.15 Florida PALM transmits the successful and discrepant information to MFMP with the W9 status field populated with the appropriate code When the match is not successful, Florida PALM will update the SWVF with the non-validated W9 status and will automatically notify the vendor of the discrepancy Should the vendor not update their W9 information on the Substitute W9 website, they will be notified that they may be unable to do business with the Florida PALM Sends Data to MFMP P2P CP 4.16 Update SWVF and Notify Vendor P2P CP 4.17 Vendor Notification Page 160 of 306 Governing Laws and Policies None identified None identified AA Memo 23 (10-11) Section 1609(a)(1), Internal Revenue Code (IRC) AA Memo 12 (10-11) Section 1609(a)(1), Internal Revenue Code (IRC) AA Memo 23 (10-11) Section 1609(a)(1), Internal Revenue Code (IRC) AA Memo 06 (11-12) AA Memo 23 (10-11) AA Memo 06 (11-12) AA Memo 23 (10-11) AA Memo 06 (11-12) AA Memo 23 (10-11) None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name Description of Process Governing Laws and Policies State of Florida if they perform a 1099 reportable service Process Flow Page 5 of 10: P2P – 1099 Issuance and Reporting Enterprise – DFS/A&A/BOVR – Supervisor: responsible for the final review and approval of 1099 issuance Swim Enterprise – DFS/A&A/BOVR – 1099 Reviewer: responsible for reconciliation Lanes – of payments and agency modifications for 1099 issuance Definition Agency – Invoice Approver: responsible for agency corrections (journal transfers) Process Step ID P2P CP 5.1 P2P CP 5.2 P2P IP 5.3 P2P CP 5.4 P2P 5.5 P2P IP 5.6 P2P 5.7 Page 161 of 306 Process Name Review and Reconcile 1099 and Payments Report Submit Request to Issue 1099’s Agency Business Systems Validate Format Issue 1099 to Vendor Transmit to IRS Process Interagency Correction Description of Process A report is run yearly to cross-reference payments made against 1099 reportable object codes and the vendor’s business designation Governing Laws and Policies None identified Upon verification that a 1099 should be issued to the vendor and to the IRS, the reviewer submits the file to the BOVR Supervisor who initiates the process for 1099 issuance Integrate agency issued 1099 data None identified When the data is submitted for transfer from MFMP and Agency Business Systems into Florida PALM, Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM Florida PALM will automatically print and mail 1099s to the vendor 1099s issued to vendors will be automatically transmitted to the IRS by Florida PALM If an agency processes a correction after payment has been made that affects the object code used for the initial payment, the 1099 Reviewer will have those transaction auto-populate into their queue for review None identified None identified None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P CP 5.8 Process Name Review 1099 Related Transactions in Queue P2P CP 5.9 Submit Request to Issue Corrected 1099 to Vendor and to IRS Description of Process The revised transaction will be reviewed and if it is determined that the transaction does in fact require that a 1099 be issued (was not previously), an amended 1099 must be issued and/or the transaction is no longer 1099 reportable, the 1099 Reviewer will follow actions identified in P2P CP 5.6 If it is discovered, by report from the vendor and/or from an agency correction after payment has been made that the 1099 information has changed, this will be confirmed by the 1099 Reviewer. The Reviewer will submit a request in Florida PALM to issue a corrected 1099 to the Vendor and to IRS Governing Laws and Policies None identified None identified Process Flow Page 6 of 10: P2P - Contracts Enterprise – DFS/A&A: personnel within the DFS A&A responsible for contract auditing Swim Agency – Executive Leadership: agency leaders who review and respond to Lanes – DFS/A&A audit report findings Definition Agency – Contract Manager: agency personnel responsible for the management of the contract Agency – Contract Staff: contract staff at the agency level Process Step ID P2P 6.1 Page 162 of 306 Process Name Enter Contract Terms and Conditions Description of Process Agency contract staff inputs contract data (some data will be prepopulated from master vendor records) o Agency Name o Agency Contract ID o Total Contract Amount o Total Budgetary Amount o Total Payment To Date o Date of Execution o General Description o FLAIR Contract ID o Vendor/Grantor Name o Vendor/Grantor Address o Minority Vendor Designation o Vendor ID Governing Laws and Policies AA Memo 10 (12-13) AA Memo 17 (12-13) AA Memo 37 (11-12) CFO Memo 01 (14-15) CFO Memo 05 (10-11) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name Description of Process Governing Laws and Policies o Type of Agreement o Contract Type o Contract/Grant # o Commodity/Service Type o Description of Purchase o Short Title o Long Title o Contract Status o Date of Execution o Date of Beginning o Original End Date o New Ending Date o Agency Service Area o Contract Involves State or Federal Financial Assistance o Start and End Date o Statutory Authority o Recipient/Vendor o Recipient Type o Provide for Administrative Cost o Provide for Periodic Increase o Authorized Advanced Payment o State Term Contract ID o Contract’s Exemption Justification o Agency Reference Number o Business Case Study Done o Business Case Date o Legal Challenges to Procurement o Method of Procurement o Outsourcing/ Capital Improvements o Original Contract Amount o Total Non-Recurring Budgetary Amount o Total Recurring Budgetary Amount o Total Unfunded Amount o Amount by fiscal year o Changes/ Amendments o Agency Amendment Reference o Accounting Information o Deliverables o Deliverable Price Method of Payment o Commodity/Service Type o Performance Metrics o Financial Consequences Page 163 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name Description of Process Agency Business Systems Validate Format P2P CP 6.4 Contract Review P2P AE 6.5 Create Encumbrance P2P CP 6.6 Apply DFS Audit Sampling Criteria P2P IP 6.2 P2P CP 6.3 P2P CP 6.7 Page 164 of 306 Process Invoices o Audit Type and corresponding information o Other information deemed necessary to track contract/ grant information (e.g., renewals) o Supporting documents are uploaded and associated with the contract as necessary Agencies that use an internal contract system will transmit their contract details to Florida PALM When the data is submitted for transfer from the Agency Business Systems into Florida PALM, Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM Agency Contract Manager performs a contract review/ contract management review based on established thresholds as identified with Florida Statute and Comptroller Memorandums The contracts module will automatically submit information for encumbrances. See P2P CP 1.3. The contracts module will be setup with multiple fiscal years to be able to identify the account code, dollar amounts, etc. to be used for current and future fiscal years DFS A&A performs a contract review/contract management review based on established thresholds as identified with Florida Statute and A&A and/or CFO Memorandums If the transaction does not meet DFS audit criteria, the transaction moves through for posted invoice creation Agency contract manager will process correct invoice for payment and return Governing Laws and Policies None identified None identified CFO Memo 02 (12-13) CFO Memo 03 (14-15) See reference under Process Flow 7.1 AA Memo 15 (06-07) CFO Memo 03 (95-96) CFO Memo 05 (10-11) CFO Memo 18 (94-95), Chapter 17, F.S. Chapter 215, F.S. Chapter 215, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name Description of Process incorrect/incomplete invoice to the vendor for action (See P2P AE 2.3) The Contract Manager is the liaison between the department and the vendor, and minimally, performs duties and responsibilities for the contract as outlined by the agency and timely processes invoices If the contract meets DFS Audit Criteria, the workflow will direct the contract to the role of the DFS Auditor and the contract moves to that queue for the review The DFS Auditor will review the contract and notify the contract manager and/or the agency’s leadership if additional documentation is needed to complete the review DFS A&A prepares and presents a report of audit findings to the agency P2P CP 6.8 Manage/ Update Contract P2P CP 6.9 DFS Audits Transaction P2P CP 6.10 Perform Contract Review P2P CP 6.11 Submit Audit Report to Agency P2P CP 6.12 Review and Respond to Findings Agencies review and respond to audit report findings from DFS A&A P2P CP 6.13 Upload Report to Transparency Portal Upload audit report and agency response, possibly including corrective action, to the Transparency Portal in Florida PALM Governing Laws and Policies See reference under Process Flow 7.2 CFO Memo 06 (11-12) Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. Chapter 215, F.S. Chapter 17, F.S. Chapter 215, F.S. Process Flow Page 7 of 10: P2P – Travel Authorization Agency – Leadership: agency leaders responsible for travel review and Swim approval Lanes – Agency – Program Approver/Direct Supervisor: agency personnel Definition responsible to authorize approval of the travel request Agency – Staff/Traveler: employees requesting approval to travel Page 165 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 7.1 Process Name Submit Travel Authorization Request P2P CP 7.2 Review Travel Request P2P CP 7.3 Review Travel Advance P2P CP 7.4 Leadership Reviews Request Page 166 of 306 Description of Process Agency staff completes, and then submits the on-line Travel Authorization request form in Florida PALM. Submission of the online document creates a unique identification number Documentation of costs must be attached when available (e.g., registration fee, conference hotel room charge, etc.) and if an advance is requested Submission of the Travel Authorization request will move through the approval flow to the Agency’s Program Approver and/or the employee’s direct supervisor to Approve or Deny If request is not approved, the Request may be modified and resubmitted The reasons for the original denial will remain permanently attached to the request The Request may be abandoned, retaining a permanent record of the request and the reasons for rejection attached to the denied request If a travel advance was included on the Travel Authorization request, the request will be reviewed while in the approval flow As defined by the agency’s policy, the Travel Authorization Request and Travel Advance (if requested) will be submitted via workflow to the Agency Leadership Approver for review and approval If the request is not approved, the request may be modified and resubmitted The reasons for the original denial will remain permanently attached to the request The request may be abandoned, retaining a permanent record of the request and the reasons for rejection attached to the denied request Governing Laws and Policies Chapter 112.061, F.S. Chapter 112.061, F.S. Chapter 112.061, F.S. Chapter 112.061, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 7.5 Process Name Encumber Travel Request Description of Process P2P 7.6 Submit Approved Travel Advance Request P2P 7.7 Travel Completed P2P 7.8 Submit Travel Expense Report/ Reimbursement Request The Travel Request will be encumbered at this point (See P2P AE 1.3) The encumbrance will include the ability to establish separate encumbrances if multiple travelers are included on the Authorization Request The approved request for a travel advance is submitted for payment as an invoice (See P2P AE 2.3) and will create a receivable until the travel is completed (or not) This activity is completed outside of Florida PALM but referenced in the Process Flow for action that needs to be taken for reimbursement At the conclusion of the travel, the Travel Reimbursement Request is submitted for payment as an invoice (see P2P AE 2.3) with documentation of actual costs (e.g., invoices, receipts) and the receivable closed out as appropriate Note: The Expense Report / Reimbursement Request should include the Travel Authorization number and the encumbrance number Governing Laws and Policies See references under Process Flow 7.1 Chapter 112.061, F.S. See references under Process Flow 7.2 Chapter 112.061, F.S. See references under Process Flow 7.2 Chapter 112.061, F.S. See references under Process Flow 7.2 Process Flow Page 8 of 10: P2P – Due To Due From (Intergovernmental Due To/Due From) Due From Agency – Program Approver: agency personnel to authorize approval of the transaction to move to accounting personnel Swim Due From Agency – (Paying Agency): the agency that is paying the Lanes – receivable/invoice issued from the Due To agency Definition Due To Agency – (Billing Agency): the agency that is billing the agency responsible for payment of the receivable/invoice Process Step ID P2P 8.1 Page 167 of 306 Process Name Inter-agency Due To/ Due Description of Process The Due to agency (the billing agency) will post the created receivable in Florida PALM Governing Laws and Policies None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 8.2 P2P 8.3 P2P 8.4 P2P 8.5 P2P 8.6 P2P 8.7 P2P 8.8 P2P 8.9 Page 168 of 306 Process Name From Shared View Update Description of Process Shared view ** for the billing agency and the Due From agency (the paying agency) Acknowledge The Due From agency will acknowledge AR Invoice that the Due To agency has billed them, but this is acknowledging receipt of the receivable only and not approval The Due From agency needs to determine if there is sufficient detail to know that the invoice belongs to the Due From agency If the answer to P2P 8.3 is no, but it is not evident that the AR invoice does not belong to the agency, the billing agency needs to provide additional information Notify Due To The Due From agency will clearly outline Agency that the questions/ comments as it is critical to Additional identify additional information needed Information is Workflow will be utilized for the Due To Needed agency to take action Acknowledge The Due To (billing agency) will input Request for acknowledgement and take action to Additional correct Information Update The requested documentation is uploaded Receivable to the receivable Note: For unpaid invoices, workflow will provide the ability to send notifications to the Due From agency triggered by elapsed time configurations Reject Workflow will allow for rejection with Receivable comments Acknowledge The Due To acknowledges rejection Rejected AR Invoice Update The receivable is removed from the Due Receivable From agency’s shared view with Rejection Correct Due If the rejection was due to the invoice From Agency being billed to the wrong agency, the Due Number To agency will update the receivable to bill the correct agency Governing Laws and Policies None identified None identified None identified None identified None identified None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P 8.10 Process Name Assign to Program Approver P2P 8.11 Program Approver Review and Edit P2P 8.12 AR/AP Invoice Flip Description of Process If the AR invoice received from the Due To agency is deemed legitimate by the agency user monitoring the shared view, workflow will be created to assign to the paying agency’s internal Program Approver This indicates that the agency program approver will review the request for payment The Agency Program Approver will have the final review and if determined appropriate will edit the transaction to indicate approval to workflow to payment Upon edit by the Program Approver, Florida PALM will automate conversion of the Due To invoice to a Due From AP invoice and will enter at P2P AE 2.3 Governing Laws and Policies None identified CFO Memo 05 (10-11) Chapter 215, F.S. See references under Process Flow 7.2 Process Flow Page 9 of 10: P2P – Direct Load and PCard Enterprise – DFS/A&A: enterprise level role comprising personnel within the DFS A&A Swim Agency – Business Systems: CFO authorized agencies allowed to integrate Lanes – invoice data into Florida PALM for Direct Load invoices Definition Enterprise – PCard Vendor: the State’s contracted PCard Vendor that will integrate data into Florida PALM with PCard charges Process Step ID P2P IP 9.1 P2P IP 9.2 P2P CP 9.3 Page 169 of 306 Process Name Direct Load PCard Data Description of Process For payments made to the State’s PCard provider, the file of invoices will be electronically transmitted from them to Florida PALM Direct Load For a certain type of payments, approved Warrant invoice payment requests are uploaded to Data (DOR, PALM DEO, AHCA, The agencies and types of payment must DCF, DFS, be pre-approved by the CFO’s office DMS, …) Validate When the data is submitted for transfer Data from MFMP and Agency Business Systems into Florida PALM, Florida PALM will verify the formatting of the data Governing Laws and Policies None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name P2P AE 9.4 Invoice/ Credit Submitted P2P CP 9.5 Direct Load Approver P2P CP 9.6 Florida PALM Checks Budget P2P AE 9.7 Posted Invoice P2P AE 9.8 Reject/Rever se Transaction Page 170 of 306 Description of Process transfer meets requirements needed to enter Florida PALM The invoice submission creates an accounting event on the General Ledger Note: Direct load invoices are processed similarly to those under Process Flow 7.2 This indicates that DFS approves the direct load of payments from the PCard vendor or agency business systems Note: Direct load invoices are processed similarly to those under Process Flow 7.2 This is an automated data validation control for budget validation The Budget Check will check appropriations for the agency by Budget Entity, Fund, Category, and, depending on the agency’s business rules, will be capable of further checking allotments down to the unit level The Budget Check involves calculating allotments from appropriations, minus encumbrances, minus disbursements, minus scheduled disbursements, minus payables (not yet approved for payment) to determine the available balance Once the transaction has been fully approved and scheduled for payment, a Posted Invoice is created, the encumbrance is reduced (if one established) and allotments are reduced Final recording of approval moves the Posted Invoice into the Run Payments queue Agency staff will be required to obtain the PCard Reconciliation report and conduct a post-audit of the PCard charges against the invoices presented for PCard payment All PCard data will be sent to the EPM Tool (warehouse) Reversing the accounting event from invoice submittal. The rejection of this transaction will result in the reversal of the Governing Laws and Policies Chapter 215, F.S. See references under Process Flow 7.2 Chapter 215, F.S. Section 216.181, F.S. Section 216.192, F.S. Section 216.292, F.S. Chapter 17, F.S. Chapter 215, F.S. See references under Process Flow 7.2 None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID Process Name Description of Process Governing Laws and Policies previous GL entries that were made in P2P AE 9.4 Process Flow Page 10 of 10: P2P – Electronic Funds Transfer (EFT) Enterprise – DMS/People First and/or Florida Retirement System: enterprise systems responsible for the data exchange of employee/retiree EFT requests Swim Enterprise – DFS/A&A/BOVR – Supervisor: final level of approval and action Lanes – on the Statewide Electronic Funds Transfer (SWEFT) and SWVF file Definition Enterprise – DFS/A&A/BOVR – EFT Approver: conducts validation of vendor EFT requests Enterprise – DFS/A&A/BOVR – EFT Initiator: inputs Vendor EFT requests Vendor: individual and/or company doing business with the State of Florida Process Step ID P2P 10.1 Process Name Vendor Submits Completed Paper EFT Request Description of Process P2P CP 10.2 The BOVR’s EFT initiator will review the Statewide Vendor File and compare it to the EFT request None identified P2P CP 10.5 Validate EFT Information P2P IP 10.6 Send Data to Validation Vendor(s) If the EFT request matches the SWVF, the EFT request is entered into Statewide EFT (SWEFT) for validation by the BOVR EFT Approver If the EFT request does not match the SWVF, the vendor is contacted to resolve the discrepancies The Bureau of Vendor Relations conducts their due diligence in ensuring the information on the EFT Request Form does indeed match the individual/ company submitting the request Florida PALM will electronically transmit data to Validation Vendors used by DFS to conduct the vendor research None identified P2P CP 10.4 Review of SWVF Against EFT Request EFT Request Entered Into SWEFT Contact Requester P2P CP 10.3 Page 171 of 306 Vendor submits completed paper (Electronic Funds Transfer) EFT request to the DFS Bureau of Vendor Relations for processing Governing Laws and Policies Chapter 17.05, F.S. Chapter 17,076, F.S. Chapter 110, F.S. None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P IP 10.7 P2P CP 10.8 P2P CP 10.9 P2P CP 10.10 P2P IP 10.11 P2P IP 10.12 P2P CP 10.13 P2P CP 10.14 P2P CP 10.15 P2P IP 10.16 Page 172 of 306 Process Name Receive Data from Validation Vendor(s) Validate format Update EFT and SWVF Data Review for Final Approval Send “PreNote” to the ACH Receive Data from ACH Validate Format SWEFT and SWVF Files Updated Update SWVF as Warrant Employee/ Retiree Submits Description of Process Florida PALM electronically receives data from the validation vendor(s) Governing Laws and Policies None identified Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM Staff within the BOVR will update the Electronic Funds Transfer (EFT) and SWVF with the returned information files The BOVR supervisor reviews information as entered into Florida PALM ensuring staff conducted the due diligence and that sufficient documentation has been presented and uploaded into Florida PALM as appropriate At the end of their approval, this will initiate Florida PALM electronically sending the vendor’s bank information (e.g., bank name, bank account number, bank routing number, etc.) to the bank for verification Florida PALM electronically sends the above referenced bank information to the bank Florida PALM electronically receives data from the bank’s EFT/ ACH area None identified Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM If the match is successful, Florida PALM will automatically update the SWEFT and SWVF files with the information If the match is unsuccessful, the EFT request cannot be approved and the vendor’s record is updated that they will need to be paid by warrant only Employee/ Retiree Submits online request through PF or FRS for EFT None identified None identified None identified None identified None identified None identified None identified Chapter 110, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Process Step ID P2P CP 10.17 Process Name Online Request Through PF/ FRS for EFT Validate Format P2P CP 10.18 SWEFT Updated as Pending P2P IP 10.19 Send “PreNote” to the ACH Receive Data from ACH Validate Format P2P IP 10.20 P2P CP 10.21 P2P CP 10.22 P2P CP 10.23 P2P CP 10.24 7.7 SWEFT Data Updated Return to PF/FRS for Resolution Update SWVF as Warrant Description of Process Governing Laws and Policies When the data is submitted for transfer from DMS People First and/or the Florida Retirement System into Florida PALM, Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM Florida PALM will automatically update the SWEFT file of the employee/ retiree’s request and document the request as pending Florida PALM electronically sends the above referenced bank information to the bank Florida PALM electronically receives data from the bank’s EFT/ ACH area None identified Florida PALM will verify the formatting of the data transfer meets requirements needed to enter Florida PALM If the match is successful, Florida PALM will automatically updated the SWEFT file with the information If the match is unsuccessful, Florida PALM will return the request to PF or FRS as appropriate for resolution and the EFT file is updated with the information the EFT request cannot be approved When the EFT request cannot be approved the employee/ retiree’s file is updated to pay them by warrant until there is resolution None identified None identified None identified None identified None identified None identified None identified Integration Integration ID P2P IP 1.10 Page 173 of 306 FFMIS or Key System Integration Description MFMP and Agency Business Systems Integrate encumbrance data to establish encumbrance Frequency would be real time and periodic (daily) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Integration ID P2P IP 2.19 FFMIS or Key System Integration Description MFMP and Agency Business Systems P2P IP 2.21 Agency Business Systems P2P IP 2.23 MFMP P2P IP 3.18 Transparency Portal P2P IP 3.19 Transparency Portal P2P IP 3.20 MFMP P2P IP 4.2 MFMP P2P IP 4.13 IRS P2P IP 4.15 MFMP P2P IP 5.3 Agency Business Systems P2P IP 5.7 IRS P2P IP 6.2 Agency Business Systems PCard Vendor Integrate agency approved receipts for goods/ services Frequency would be periodic (daily) Integrate agency approved invoices data for payment. These are subject to audit selection Frequency would be real time Integrate MFMP approved invoices data for payment. These are not subject to audit selection as that sampling is conducted and performed in MFMP Frequency would be real time Integrate data from Vendor payment history Frequency would be periodic (daily) Integrate data from Vendor payment history for settled payments Frequency would be periodic (daily) Integrate data from Vendor Payment history Frequency would be periodic (daily) Integrate Vendor Registration data Frequency would be real time and periodic (daily) Integrate data to and from IRS for TIN match Frequency would be periodic (daily) Integrate TIN match data to MFMP Frequency would be periodic (daily) Integrate 1099s to be issued to vendors Frequency would be periodic (monthly and annually) Integrate 1099 records issued to vendors and submit to the IRS Frequency would be periodic (annually) and on demand Integrate data from agency approved contracts Frequency would be periodic (daily) Integrate invoice data to process reimbursement payment to PCard Vendor Frequency would be periodic (daily) Integrate direct load payment data to process payments to payees, employees, retirees, etc. Frequency would be periodic (daily) Integrate vendor data to verify accuracy of information provided Frequency would be real time and periodic (daily) P2P IP 9.1 P2P IP 9.2 Agency Business Systems P2P IP 10.6 Validation Vendors Page 174 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Integration ID P2P IP 10.7 FFMIS or Key System Integration Description Validation Vendors P2P IP 10.11 ACH/ EFT Financial Institution P2P IP 10.12 ACH/ EFT Financial Institution P2P IP 10.16 PeopleFirst or Florida Retirement System P2P IP 10.19 ACH/ EFT Financial Institution P2P IP 10.20 ACH/ EFT Financial Institution Integrate vendor data of verified/ unverified information Frequency would be real time and periodic (daily) Integrate with ACH to verify vendor’s EFT information Frequency would be real time and periodic (daily) Integrate from ACH passing or failing vendor’s EFT information Frequency would be real time and periodic (daily) Integrate with DMS/ PeopleFirst (PF) and/or the Florida Retirement System (FRS) to obtain EFT information Frequency would be real time and periodic (daily) Integrate with ACH to verify employee’s/ retiree’s EFT information Frequency would be real time and periodic (daily) Integrate from ACH passing or failing employee’s/ retiree’s EFT information Frequency would be real time and periodic (daily) 7.8 Control Points Control Pt. ID P2P CP 1.2 P2P CP 1.3 P2P CP 1.4 P2P CP 1.6 P2P CP 1.7 P2P CP 1.8 P2P CP 1.9 P2P CP 1.11 Control Point Description P2P CP 2.4 P2P CP 2.5 P2P CP 2.6 P2P CP 2.7 P2P CP 2.8 P2P CP 2.9 P2P CP 2.11 P2P CP 2.13 Page 175 of 306 Review Encumbrance Request Input Encumbrance Florida PALM Checks Budget Apply Agency Override Submit to CFO Review Encumbrance Request Return to Program Approver Format and Budget Check (Encumbrance integration from MFMP and Agency Business Systems) Florida PALM Checks Budget Review Invoice Review Invoice Apply Agency Override Submit to CFO Review Invoice Transaction Perform Match Apply DFS Audit Sampling Criteria 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Control Pt. ID P2P CP 2.14 P2P CP 2.16 P2P CP 2.20 P2P CP 2.22 P2P CP 2.24 P2P CP 3.2 P2P CP 3.3 P2P CP 3.5 P2P CP 3.8 P2P CP 3.10 P2P CP 4.1 P2P CP 4.3 P2P CP 4.7 P2P CP 4.8 P2P CP 4.9 P2P CP 4.10 P2P CP 4.11 P2P CP 4.12 P2P CP 4.14 P2P CP 4.16 P2P CP 4.17 P2P CP 5.1 P2P CP 5.2 P2P CP 5.4 P2P CP 5.6 P2P CP 5.9 P2P CP 6.3 P2P CP 6.4 P2P CP 6.6 P2P CP 6.7 P2P CP 6.8 P2P CP 6.9 P2P CP 6.10 P2P CP 6.11 P2P CP 6.12 P2P CP 6.13 P2P CP 7.2 P2P CP 7.3 P2P CP 7.4 P2P CP 8.13 Page 176 of 306 Control Point Description DFS Audits Transaction Review DFS Auditor’s Request Validate Format (Receipt integration from MFMP and Agency Business Systems) Format and Budget Check (Agency Business Systems) Format and Budget Check (MFMP) Verify Cash Notify Agency Payment Offsets CFO Final Payment Control Treasury Wire Transfer Review Registration Activity in MFMP VIP Validate Format (MFMP VIP Integration with Florida PALM) Manual Submission of W8 Review Foreign Vendor’s submitted W8 CFO and IRS TIN Match (manual) SWVF is updated Electronic Submission of W9 Vendor Name and TIN pulled from Florida PALM Update SWVF Update SWVF and Notify Vendor Vendor Notification Review and Reconcile 1099 and Payments Report Submit Request to Issue 1099s Validate Format (Agency Business Systems integration to submit 1099s) Submit Request to Issue Corrected 1099 to Vendor and to IRS Review 1099 Related Transactions in Queue Validate Format (Agency Business Systems integration with Contracts) Contract Review Apply DFS Audit Sampling Criteria Process Invoices Manage/Update Contract DFS Audits Transaction Perform Contract Review Submit Audit Report to Agency Review and Respond to Findings Upload Report to Transparency Portal Review Travel Request Review Travel Advance Leadership Reviews Request Program Approver Review and Edit 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Control Pt. ID P2P CP 9.3 Control Point Description P2P CP 9.5 P2P CP 9.6 P2P CP 10.2 P2P CP 10.3 P2P CP 10.4 P2P CP 10.5 P2P CP 10.8 P2P CP 10.9 P2P CP 10.10 P2P CP 10.13 P2P CP 10.14 P2P CP 10.15 P2P CP 10.17 P2P CP 10.18 P2P CP 10.21 P2P CP 10.22 P2P CP 10.23 P2P CP 10.24 7.9 Validate Data (Direct Load from Agency Business Systems and PCard Vendor’s integration with Florida PALM) Direct Load Approver Florida PALM Checks Budget Review of SWVF Against EFT Request EFT Request Entered Into SWEFT Contact Requester Validate EFT Information Validate Format (Validation Vendor’s integration with Florida PALM) Update EFT and SWVF Files Review for Final Approval Validate Format (ACH’s integration with Florida PALM) SWVF and SWEFT Files Updated Update SWVF as Warrant Validate Format (PF’s and/or FRS’s Integration with Florida PALM) SWEFT Updated as Pending Validate Format (ACH’s integration with Florida PALM) SWEFT Files Updated Return to PF/FRS for Resolution Update SWVF as Warrant Reporting Report No. Description P2P R 1 Encumbrance Error Report P2P R 2 Pending Credits by Vendor Page 177 of 306 Frequency and Triggering Event On Demand, Periodic On Demand, Periodic Audience(s) Classification Governing Laws and Policies Agency Accounting Staff, DFS Agency Accounting Staff, DFS Operational, Management None identified Operational, Management None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Report No. P2P R 3 P2P R 4 P2P R 5 P2P R 6 P2P R 7 P2P R 8 P2P R 9 P2P R 10 P2P R 11 P2P R 12 P2P R 13 P2P R 14 Description Frequency and Triggering Event Invoices On Pending Demand, Approval Periodic Invoices not On Approved for Demand, Payment Periodic AP Aging On Report Demand, Periodic Payments made On within prompt Demand, payment Periodic compliance limits Payments not On made within Demand, prompt payment Periodic compliance limits Transactions On approved for Demand, payment for a Periodic given day Payment On transactions Demand, processed for a Periodic given day Discounts taken On Demand, Periodic AP activity On against Demand, encumbrances Periodic Average On number of days Demand, for payment Periodic Offsets On Processed Demand, Periodic Number of wire On requests Demand, pending Periodic Page 178 of 306 Audience(s) Classification Governing Laws and Policies Agency Accounting Staff, DFS Agency Accounting Staff, DFS Agency Accounting Staff, DFS Agency Accounting Staff, DFS Operational, Management None identified Operational, Management None identified Operational, Management None identified Operational, Management None identified Agency Accounting Staff, DFS Operational, Management Section 215.422, F.S. Agency Accounting Staff, DFS Operational None identified Agency Accounting Staff, DFS Operational, Management None identified Agency Accounting Staff, DFS Agency Accounting Staff, DFS Agency Accounting Staff, DFS Agency Accounting Staff, DFS Agency Accounting Staff, DFS Operational, Management None identified Operational, Management None identified Management None identified Operational, Management None identified Operational, Management None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Report No. Description P2P R 15 Number of wire warrants/ACH payments produced Outstanding Warrants P2P R 16 P2P R 17 Daily clearance P2P R 18 1099 Reconciliation Report Open Contracts P2P R 19 P2P R 20 P2P R 21 P2P R 22 P2P R 23 P2P R 24 P2P R 25 P2P R 26 P2P R 27 Contracts pending in approval workflow Open Contract Encumbrances Number of contracts being audited by DFS Contract Changes / Renewals Contracts Ready to Close Number of pending travel authorization requests Open/Unapprov ed Travel Requests Travel Advance Requests Page 179 of 306 Frequency and Triggering Event On Demand, Periodic Audience(s) Classification Governing Laws and Policies Agency Accounting Staff, DFS Operational, Management None identified On Demand, Periodic On Demand, Periodic On Demand, Periodic On Demand, Periodic On Demand, Periodic Agency Accounting Staff, DFS Agency Accounting Staff, DFS Agency Accounting Staff, DFS Agency Staff, DFS Operational, Management None identified Operational, Management None identified Operational, Management None identified Operational, Management None identified Agency Accounting Staff, DFS Operational, Management None identified On Demand, Periodic On Demand, Periodic On Demand, Periodic On Demand, Periodic Agency Accounting Staff, DFS Agency Staff, DFS Operational, Management None identified Operational, Management None identified Agency Staff, DFS Operational, Management None identified Agency Accounting Staff, Agency Staff, DFS Agency Staff, DFS Operational, Management None identified Operational, Management None identified Agency Accounting Staff, DFS Agency Accounting Staff, DFS Operational, Management None identified Operational, Management None identified On Demand, Periodic On Demand, Periodic On Demand, Periodic 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Report No. P2P R 28 P2P R 29 P2P R 30 P2P R 31 P2P R 32 P2P R 33 P2P R 34 7.10 Description Frequency and Triggering Event Out of On State/Conferenc Demand, e Travel Periodic Travel On Requests not Demand, submitted for Periodic Reimbursement Time between On Travel and Demand, Submitted Periodic Travel Reimbursement Request Time to approve On Advance/ Demand, Reimbursement Periodic Request Unpaid On Advance/ Demand, Reimbursement Periodic Requests Time to pay On Reimbursement Demand, Request Periodic Direct On load/PCard load Demand, report Periodic Audience(s) Classification Governing Laws and Policies Agency Accounting Staff, DFS Agency Accounting Staff, DFS Management None identified Operational, Management None identified Agency Accounting Staff, DFS Management None identified Agency Accounting Staff, DFS Management None identified Agency Accounting Staff, DFS Operational, Management None identified Agency Accounting Staff, DFS Agency Accounting Staff, DFS Management None identified Operational, Management None identified Accounting Events Accounting Event ID P2P AE 1.5 P2P AE 2.3 P2P AE 2.10 P2P AE 2.15 P2P AE 2.17 P2P AE 3.9 P2P AE 3.12 P2P AE 3.14 P2P AE 3.16 Page 180 of 306 Description Encumbrance Established Invoice/Credit Submitted CFO Override Approver Rejects Transaction Posted Invoice Invoice Approver Rejects Transaction Issue Payment Reverse ACH Transaction Reverse Warrant Transaction Escheatment 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Accounting Event ID P2P AE 9.4 P2P AE 9.7 P2P AE 9.8 7.11 Description Invoice Credit Submitted Posted Invoice Reject/ Reverse Transaction Key Performance Indicators/Measure Measure Relevance Receipt of Invoice to payment cycle time/payment transmission Expeditious payment (without pay discounts) adversely impacts cash management performance, Efficiency Number, value of payments not paid by due date Untimely payments accrue interest Percentage of invoice line items that are matched the first time through goods/services receiving Cycle time in days to resolve an invoice error Total cost to perform the invoice processing function per Invoice Approver Average cycle time in days for an invoice when agency override approval or CFO override approval is needed Average cycle time from Submitting a Travel Authorization Request to approval Percentage of disbursements that are first time error free Percentage of invoices which are manually keyed into the financial system Percentage of electronic payments made vs. warrant Percentage of invoices rejected during DFS audit Accuracy, Efficiency Page 181 of 306 Data Elements Needed to Generate Measure Standard pay-by date, Actual pay date, Calculation of the earnings realized, Processing time Number of payments not paid by due date, Value of payments not paid by due date Invoice data, Invalidated match Efficiency Processing time Efficiency Costs of agency staff/ resources vs. invoices processed Invoice and payment data, Processing time Efficiency Efficiency Invoice data, Processing time Accuracy, Efficiency Processing time, Payment data Invoice data, Processing time Accuracy Efficiency, Compliance Efficiency, Compliance Number of invoices paid electronically vs. manually Number of invoices rejected per agency 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Measure Relevance Number of invoices processed per Invoice Approver Outstanding interest penalty not processed/paid by agencies within 15 days Number of 1099 corrections Efficiency, Compliance Measuring the time between warrant issuance to warrant clearing Efficiency 7.12 Efficiency, Compliance Efficiency Data Elements Needed to Generate Measure Number of invoices entered into Florida PALM per Invoice Approver Interest penalty charges, Processing time 1099 object code changes, 1099s reissued/issued Warrants issued, Clearing time Future Enhancements Contract Management Tracking System Provide ability for vendor invoice entry to create an electronic invoice via a specific website Page 182 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment 7.13 Standard Business Process Flows Page 183 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 184 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 185 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 186 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 187 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 188 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 189 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 190 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 191 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Procurement to Payment Page 192 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout 8.0 Project Development to Closeout (PJT) 8.1 General Information Process Area Process Flows As of 8.2 Authors and Contributors Authors Contributors 8.3 PJT – Project Development to Closeout 1. PJT – Set Up 2. PJT – Monitor and Manage 3. PJT – Closeout 09/14/2015 Angie Robertson, State BPS Team Brenda Lovett, State BPS Team Tanner Collins, State BPS Team Mark Fairbank, EY BPS Team Manpreet Singh, EY BPS Team Department of Children and Families Department of Education Department of Financial Services Department of Juvenile Justice Department of Management Services Department of Transportation Department of Veterans Affairs Scope This document depicts the Level 2 detailed proposed business process design for the Project Development to Closeout Process Area, which is defined in the following three key subprocesses: 1. Set Up 2. Monitor and Manage 3. Closeout Florida PALM will offer a range of project functionality beginning with simple project coding (i.e., limited functionality that appends a project ID to General Ledger postings). Florida PALM project functionality will include project level budget controls and Project subsidiary ledger functionality to enable agencies to perform financial analysis and allocations without impact to the General Ledger. Florida PALM may also include functionality to provide agencies more detailed project planning functions. Project planning details can be used to monitor project execution and facilitate status reporting. Some project details will be required if automatic updates to record fixed assets are desired. Projects will have linkages to several Process Areas for recording costs, revenue, and assets. The Process Flow diagram provides references to the other Business Process Areas to show connections. Page 193 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout 8.4 Assumptions 8.5 Florida PALM functionality will be utilized to record and track all Fixed Capital Outlay (FCO) projects Projects can be associated with one or more grants Projects can be associated with other projects, as in the case of a statewide parent project with agency level child projects Financial transactions and activities will be tracked across multiple years and/or multiple funding sources. Direct and indirect costs will be captured Assets acquired/constructed/produced through projects will be recorded and maintained in the Asset Acquisition to Disposal (A2D) Process Area, which will provide the option to capitalize and inventory when applicable Contracts and encumbrances related to projects will be recorded and maintained in the Procurement to Payment (P2P) Process Area Contracts can be associated with one or more projects Full project functionality (e.g., milestones, phases, resources, stakeholder reporting needs, task management, etc.) will offer agencies the ability to plan and monitor project execution and facilitate status reporting Agencies will have the opportunity to decide the extent to which the expanded functionality is adopted at their agency Project documentation (e.g., cost benefit analysis, feasibility studies, and other approvals) will be maintained by agencies Standardized Process Area Overview The Process Area begins with a requirement to accumulate costs for a specific set of activities. A decision is made whether or not the costs should be accumulated as a project. There are many factors in determining whether to classify as a project including cost, complexity, financial consequences, length of acquisition/development process, impact to external stakeholders, legislative mandates, State policy, etc. The project is established, validated, and recorded in the project area. Once established, financial transactions may be incurred in several other Process Areas and captured by the project area to update project cost information. If project costs need to be billed or are associated with a grant, the Accounts Receivable and Billing to Receipt (ARB) and/or Grant Application to Closeout (GAC) Process Areas are utilized. Payments, revenue, and other relevant grant information are captured by the project area to update project records. If the project is acquiring or producing assets, the A2D Process Area is updated to record the construction work in progress (CWIP) or asset information. Cost allocations are generated in the project area, if applicable, and sent to the Record to Report (R2R) Process Area to update the General Ledger. Florida PALM will likely offer expanded project, budgeting, and planning functionality. If planning functionality is adopted, project milestones, resource assignments, schedules, and tasks can be input to support project execution, monitoring, and status reporting. In cases where the project Page 194 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout produces a capital asset, milestones can be identified as triggers to record the asset as work in progress. 8.6 Process Area Details The table below describes each step in the PJT process envisioned functionality. This process consists of three subprocesses: 1. Set Up 2. Monitor and Manage 3. Closeout The Process Step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role either agency-based or enterprise-based and in some cases representative of an external party (e.g., vendor, grantor/funding source). The swim lane roles may differ by agency. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. In the table below, a list of the roles involved in each section has been inserted where the process steps transition from page to page and a change occurs. Process Flow Page 1 of 3: PJT –Setup Swim Lanes – Definition Process Step ID PJT 1.1 PJT IP 1.2 PJT 1.3 Page 195 of 306 Agency – Project Manager: agency person responsible for project coding and monitoring Agency – Finance: agency person responsible for project accounting and financial business processing Process Name Input New Project ID (or Adjust Existing) Agency Business Systems Input Budget? Description of Process Authorized Agency Project Managers create a new project ID or adjust an existing ID If agency business systems can be used to create project IDs and other mandatory project data compatible with Florida PALM data requirements, an interface may be used to upload valid IDs and project data Authorized Agency Project Managers input a project budget and establish budgetary controls at the project level Governing Laws and Policies None identified None identified Chapter 216, F.S. Section 287.05712, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT 1.4 Input Project Budget & Controls (Phases/Date /Restrictions) Authorized Agency Project Managers input budget data at the level of detail required by the agency and/or funding authority This functionality is used to control budget edits within a budget structure defined in the PJT Process Area (i.e., below the appropriation level) Authorized agency users will establish the relationships between projects in Florida PALM. The project budget can be associated with other projects during the initial set up or by amending the project set up at a later date PJT 1.5 Grant Funded? PJT 1.6 Need NonGrant Funded Billing? If the project is grant funded, the GAC Process Area will be used to associate the project ID with its respective grant(s) Grant billings and drawdowns will be performed in the ARB Process Area If the project requires billing from a source other than grants, Florida PALM will enable agencies to utilize the billing functionality within the ARB Process Area PJT 1.7 Producing Asset? Page 196 of 306 If the project will produce one or more capital assets, Florida PALM functionality will enable agencies to associate project milestones with asset booking Governing Laws and Policies Section 489.145, F.S. Section 1013.23, F.S. Chapter 216, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.055, F.S. Section 287.05712, F.S. Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 216, F.S. Chapter 216, F.S. Section 287.05712, F.S. Section 489.145, F.S. Section 1013.23, F.S. Section 282.0051, F.S. Section 287.055, F.S. Section 287.05712, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT 1.8 Input Milestone Triggers PJT 1.9 Use Planning Functionality? Authorized Agency Project Managers input milestone triggers Select milestones are identified as the point at which a capital asset is to be recorded This functionality will enable agencies to book work in progress Florida PALM may offer project planning functionality which may include the development of project summaries and the assignment of tasks, resources, milestones, and dependencies. If agencies choose to utilize project planning functionality, these types of details are necessary to support status reporting and other management functions PJT 1.10 Input Tasks Page 197 of 306 Authorized Agency Project Managers input project tasks at the level of detail required by the agency and/or funding authority Governing Laws and Policies Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Chapter 216, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.055, F.S. Section 287.05712, F.S. Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 216, F.S. Chapter 255, F.S. Section 282.0051, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT 1.11 Input Resources Authorized Agency Project Managers input project resources at the level of detail required by the agency and/or funding authority PJT 1.12 Input Schedule (Milestones) Authorized Agency Project Managers input the schedule of project activities and key milestones at the level of detail required by the agency and/or funding authority Page 198 of 306 Governing Laws and Policies Section 287.055, F.S. Section 287.05712, F.S. Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 216, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.055, F.S. Section 287.05712, F.S. Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 216, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.055, F.S. Section 287.05712, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT 1.13 Input Dependencie s Authorized Agency Project Managers input task dependencies to establish predecessor relationships at the level of detail required by the agency and/or funding authority PJT 1.14 Input Project Summary (Checklists) PJT CP 1.15 Activate Projects ID(s) Authorized Agency Project Managers input a project profile to summarize activities and enable high level monitoring Florida PALM functionality will enable agencies to create and/or update user friendly checklists focused on agency priorities such as activities within a period and/or select resources and their productivity Authorized Agency Finance users review and activate the new project ID in the PJT Process Area The new project ID is established in the Chart of Accounts within the R2R Process Page 199 of 306 Governing Laws and Policies Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 216, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.055, F.S. Section 287.05712, F.S. Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID PJT IP 1.16 Process Name Establish Project ID at People First Description of Process Area to facilitate the tracking of expenditures and revenue Authorized Agency Finance users establish the new project ID as a valid value in People First for applicable employee timecards This could be a manual process Governing Laws and Policies None identified Process Flow Page 2 of 3: PJT – Monitor and Manage Enterprise – DFS/A&A: enterprise level role at the Division of Accounting & Auditing Swim Agency – Project Manager: agency person responsible for project coding and Lanes – monitoring Definition Agency – Finance: agency person responsible for project accounting and financial business processing Process Step ID PJT 2.1 Process Name Execute Project Description of Process PJT 2.2 Monitor Project Schedule/Mile stones The project is underway and the project ID is being recorded in contracts, encumbrances, transaction processing, accounting adjustments, etc. Page 200 of 306 This step represents the ongoing completion of activities necessary to fulfill the project and the required oversight by Authorized Agency Project Managers Governing Laws and Policies Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Section 215.195, F.S. Section 216.043, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process Authorized Agency Project Managers monitor the project schedule and performance If full functionality is in use, Florida PALM online status inquiry and reporting can be utilized PJT IP 2.3 Agency Business Systems PJT 2.4 Review Encumbrance s/ PO’s/Contract s PJT 2.5 Review Expenditures Page 201 of 306 If agency business systems can be used to prepare updates to project activity data compatible with Florida PALM data requirements, an interface may be used to upload project activity Authorized Agency Project Managers monitor and review encumbrances, Purchase Orders, and contracts associated with their respective projects Authorized Agency Project Managers monitor and review expenditures associated with their respective projects Governing Laws and Policies Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT 2.6 Review Revenue Authorized Agency Project Managers monitor and review revenue associated with their respective projects PJT 2.7 Review Budget Authorized Agency Project Managers monitor and review budgets associated with their respective projects PJT 2.8 Changes Required? During the monitor and manage phase of the project, authorized Agency Project Managers pursue any required changes associated with their respective projects Page 202 of 306 Governing Laws and Policies Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process via normal business protocols in place at their agency Any changes/updates are performed in the appropriate Process Areas Changes/updates to assets will be performed in the A2D Process Area Changes/updates to billing/revenue will be performed in the ARB Process Area Changes/updates to project budget will be performed in the BUD Process Area Changes/updates to encumbrances, Purchase Orders, and/or contracts will be performed in the P2P Process Area Authorized Agency Project Managers review the approved cost allocation plan then apply the allocations to their respective projects when applicable PJT CP 2.9 Apply Cost Allocation PJT 2.10 Review Cost Allocation Plan Authorized Agency Finance users review the approved cost allocation plan to determine if cost allocations are needed and allowable Page 203 of 306 Governing Laws and Policies Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT CP 2.11 Apply Cost Allocation – Finance Authorized Agency Finance users apply the allocation of costs to projects when applicable PJT 2.12 Generate Journal Transfer Entries CAPTURE PROJECT COSTS Update Project Ledger and Budget Florida PALM functionality will enable agencies to generate journal transfer entries based on cost allocation results PJT 2.13 Page 204 of 306 Project costs are captured as financial accounting and business processing activities (e.g., accounts payable, accounts receivable, assets, contracts, encumbrances, payroll, etc.) are attributed to the project ID Journal transfers executed at the General Ledger level containing project IDs will automatically update the Project subsidiary ledger in Florida PALM Governing Laws and Policies Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process The Project subsidiary ledger contains comprehensive data from the R2R Process Area (all General Ledger entries including encumbrances) that can be used in the projects functionality to perform modeling, analysis, and projects-only journal transfer entries that do not affect the General Ledger PJT IP 2.14 Agency Business Systems Florida PALM will supply data extracts for upload to agency business systems to update costs captured for projects Governing Laws and Policies Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Process Flow Page 3 of 3: PJT – Closeout Swim Lanes – Definition Agency – Project Manager: agency person responsible for project coding and monitoring Agency – Finance: agency person responsible for project accounting and financial business processing Process Step ID PJT 3.1 Process Name Close or Continue Project? Description of Process PJT CP 3.2 Complete Project Tasks (Input Status) Authorized Agency Project Managers record the completion of project tasks If project planning detail functionality is being used and has activity open, the activity needs to be updated to reflect progress and completion Page 205 of 306 If the project is to be closed, the agency proceeds to finalizing transactions in process If the project will not be closed, but needs to be updated/appended, Authorized Agency Project Managers record the updates in Project Set Up If the project is to be continued, the agency returns to project execution Governing Laws and Policies Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 216, F.S. Chapter 255, F.S. Section 282.0051, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process Milestones representing capital assets need to be updated/appended to trigger updates to A2D asset records Note: At this point, the agency would likely change the status of the project ID from active to a status enabling completion of transactions in process but preventing new procurement or payables transactions from being processed PJT IP 3.3 Agency Business Systems PJT 3.4 Analyze Project Financials for Closure PJT CP 3.5 Apply Cost Allocation Page 206 of 306 If agency business systems can be used to prepare updates to project activity data compatible with Florida PALM data requirements, an interface may be used to upload project data To begin the project closeout process, transactions in process should be completed (e.g., purchase orders, payments, payroll in arrears) or terminated Purchase orders in process should be fulfilled or cancelled to liquidate encumbrances Payments in process should be completed through disbursement Payroll in arrears should be processed through disbursement Recording of assets and reversal of work in progress entries should be completed Authorized Agency Project Managers review the approved cost allocation plan then apply the allocations to their respective projects when applicable Governing Laws and Policies Section 287.055, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Section 1013.45, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 255, F.S. Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Section 282.0051, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT 3.6 Generate Journal Transfer Entries Capture Project Costs Florida PALM functionality will enable agencies to generate journal transfer entries based on cost allocation results PJT CP 3.7 PJT CP 3.8 Page 207 of 306 Assess Closure Readiness (Confirm Closeout) Authorized Agency Project Managers reconcile project costs Online inquiry and reporting functionality is used to identify and calculate total project costs based on expenses, revenue, and journal transfers If ARB functionality is utilized for billing, these totals are used in the calculation necessary to prepare the billing and post the receivable This indicates segregation of duties between authorized Agency Project Managers and Agency Finance users Using online inquiry and reporting functionality, authorized Agency Project Managers and Agency Finance users assess the status of the project and the accounting activity to confirm the project is ready to be closed Governing Laws and Policies Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Section 215.195, F.S. Section 216.043, F.S. Section 216.181, F.S. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Process Step ID Process Name Description of Process PJT CP 3.9 Close Project (Deactivate Project ID) PJT 3.10 Need to Reopen Project? Authorized Agency Finance users review and close/deactivate the project ID, preventing its use in transaction processing, cost allocations, labor costs, accounting adjustments, etc. Authorized agency users maintain access and update capabilities After a project ID has been deactivated, there may be a need for reactivation for trailing transactions (e.g., a late bill arrives, project costs need to be adjusted, funding authority has disallowed a project cost) Authorized agency users can reactivate a project ID, if needed If the project needs to be updated/appended, authorized agency users record the updates in Project Set Up PJT IP 3.11 Agency Business Systems Florida PALM will supply data extracts for upload to agency business systems to update costs captured for projects and deactivated project IDs 8.7 Governing Laws and Policies Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Chapter 255, F.S. Section 282.0051, F.S. Section 287.05712 F.S. Section 489.145, F.S. Section 1013.23, F.S. Chapter 60D, F.A.C. Chapter 74-1, F.A.C. None identified Integration Integration ID PJT IP 1.2 FFMIS or Key System Integration Description Agency Business Systems PJT IP 1.16 People First If agency business systems can be used to create project IDs and other mandatory project data compatible with Florida PALM data requirements, an interface may be used to upload valid IDs and project data The frequency would be on demand based on project set up activity Authorized Agency Finance users establish the new project ID as a valid value in People First for Page 208 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Integration ID FFMIS or Key System Integration Description PJT IP 2.3 Agency Business Systems PJT IP 2.14 Agency Business Systems PJT IP 3.3 Agency Business Systems PJT IP 3.11 Agency Business Systems 8.8 applicable employee timecards. This could be a manual process The frequency would be on demand based on project set up activity If agency business systems can be used to prepare updates to project activity data compatible with Florida PALM data requirements, an interface may be used to upload project activity The frequency would be periodic (user determined) triggered by grant monitoring needs, program schedule, planning activities Florida PALM will supply data extracts for upload to agency business systems to update costs captured for projects The frequency would be periodic based on reporting needs If agency business systems can be used to prepare updates to project activity data compatible with Florida PALM data requirements, an interface may be used to upload project data The frequency would be periodic based on reporting needs Florida PALM will supply data extracts for upload to agency business systems to update costs captured for projects The frequency would be periodic based on reporting needs and grant closure Control Points Control Pt. ID PJT CP 1.15 PJT CP 2.9 PJT CP 2.11 PJT CP 3.2 PJT CP 3.5 PJT CP 3.7 PJT CP 3.8 PJT CP 3.9 Page 209 of 306 Control Point Description Activate Project ID(s) Apply Cost Allocation Apply Cost Allocation – Finance Complete Project Tasks (Input Tasks) Apply Cost Allocation Capture Project Costs Assess Closure Readiness (Confirm Closeout) Close Project (Deactivate Project ID) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout 8.9 Reporting Report No. Description PJT R 1 Status of Project Set Up Activities Frequenc y and Triggering Event On Demand PJT R 2 Expenditures/Revenu e by Funding Source On Demand PJT R 3 Expenditures by Type On Demand PJT R 4 Expenditures by Vendor and Invoice Number On Demand PJT R 5 Expenditures by Period (Start-to-Date, Year-to-Date, Monthto-Date, user defined period) Direct and Indirect Costs (Assessment of fringe benefit and/or overhead costs associated with direct project labor) Pending Workflow Approvals Older Than a Certain Period (User defined period) Activities/ Tasks/Milestones by Performance Period (Start-to-Date, Monthto-Date, user defined period) Schedule Variance Report On Demand PJT R 6 PJT R 7 PJT R 8 PJT R 9 Page 210 of 306 Audience(s) Classification Governing Laws and Policies Project Manager, Agency Finance Project Manager, Agency Finance Project Manager, Agency Finance Project Manager, Agency Finance Project Manager, Agency Finance Management, Operational Chapter 74-1, F.A.C. Management, Operational Chapter 74-1, F.A.C. Management, Operational Chapter 74-1, F.A.C. Management, Operational None identified Management, Operational Chapter 74-1, F.A.C. On Demand Project Manager, Agency Finance Management, Operational None identified On Demand Project Manager, Agency Finance Project Manager, Agency Executives Management, Operational None identified Management, Operational Project Manager, Agency Executives Management, Operational Chapter 60D, F.A.C. Chapter 74-1, F.A.C. Section 282.0051 , F.S. On Demand On Demand 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Report No. PJT R 10 8.10 Description Frequenc y and Triggering Event Cost Variance Report On Demand Audience(s) Project Manager, Agency Executives. Agency Finance Classification Management, Operational Governing Laws and Policies Chapter 74-1, F.A.C. Section 282.0051 , F.S. Chapter 74-1, F.A.C. Accounting Events Accounting Event ID Description Not Applicable 8.11 Key Performance Indicators/Measure Measure Relevance Trending of project costs (projected vs. actual for current and future years, and projected vs. actuals for direct and indirect costs) Actual indirect costs charged compared to planned/allowable Reverted project budget Efficiency Compliance Risk Identification Timeliness of project closeout activities from date of last financial transaction Timeliness of project closeout activities from final acceptance Completion of work vs. schedule Efficiency Risk Identification Project Budgets, Project ID, Direct/Indirect Costs, Receipts Reversion Amounts, Project ID Transaction Types, Project Updates, Project ID, Dates Efficiency Compliance Project Updates, Project ID, Project Status, Dates Efficiency Tasks, Milestones, Status, Dates, Project ID Page 211 of 306 Benefit Maximization Compliance Efficiency Data Elements Needed to Generate Measure Expenditures, Project ID, Direct/Indirect Costs, Dates, Project Budgets 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Measure Capture information around change orders (number, complexity, and/or value in comparison to total project value) 8.12 Relevance Efficiency Data Elements Needed to Generate Measure Change Orders, Change Order Value, Project Budgets, Project ID Future Enhancements None at this time Page 212 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout 8.13 Standard Business Process Flows Page 213 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Page 214 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Project Development to Closeout Page 215 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report 9.0 Record to Report (R2R) 9.1 General Information Process Area Process Flows As of 9.2 Authors and Contributors Authors Contributors 9.3 R2R - Record to Report 1. R2R - General Ledger/Chart of Accounts Maintenance 2. R2R - Record Updates to Ledgers 3. R2R - Execute Month-End Period Close 4. R2R - Execute Year-End Period Close (Includes the CAFR Development) 5. R2R – Interagency Transfers 09/14/2015 Janice Jackson, BPS Team Stanton Beazley, BPS Team Robert Bolton, EY Process Lead Elizabeth Chao, EY Process Analyst Department of Agriculture and Consumer Services Department of Economic Opportunity Department of Children and Families Department of Education DFS, Division of Treasury Legislature DFS, Bureau of Financial Reporting Agency for Persons with Disabilities Lottery Agency for Health Care Administration Scope This document depicts the detailed proposed business process design for the Record to Report Process Area, which is defined in the following five key subprocesses: 1. General Ledger/Chart of Accounts Maintenance 2. Record Updates to Ledgers 3. Execute Month-End Period Close 4. Execute Year-End Period Close (Includes the CAFR Development) 5. Interagency Transfers The R2R Process Area establishes and maintains the underlying accounting structure and ledger control for financial transactions to produce financial management reporting. The related Process Flow diagrams provide references to Control Points, Report Needs, Accounting Page 216 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Events, and Integration Points. The Process Flow diagrams also reflect connections to other Business Process Areas within Florida PALM. 9.4 Assumptions 9.5 The State will operate using the modified accrual basis of accounting Financial transactions and events may be reported on a full or modified accrual accounting basis or on a cash basis, as required by the impacted fund The CAFR schedules and statements will be substantively produced directly from Florida PALM There will be a standard period end closing process using a Soft Close and a Hard Close Transactions and correcting entries will originate predominantly in the source Process Area Multiple periods, including fiscal years, may be open at one time There will be one primary General Ledger and multiple subsidiary ledgers, including Control subsidiary ledgers for Budget, Cash, and Treasury Management used to manage the financial processing, control, and reporting requirements of the State There will be a variety of methods for updating the General Ledger (e.g., batch, realtime, or scheduled processing parameters) There will be a variety of system security measures available when designing access and update capabilities for Chart Of Accounts (COA) Updates There will be a variety of reporting tools available (e.g., canned reports, ad-hoc queries, data extracts, user defined reports, queries, dashboards) Effective dating for accounting code usage will be utilized Integration - Agency Business Systems and Ancillary Systems will be responsible for integration to Florida PALM-(via interfaces, flat-file uploads, excel-CI spreadsheet uploads, etc.) Standardized Process Area Overview This Process Area will establish and control the Accounting Ledgers and Chart of Accounts structure (e.g., General Ledger codes, organizational codes, program codes, fund codes, agency codes, grant codes, and project codes) in Florida PALM. A primary General Ledger and multiple subsidiary ledgers, including Control subsidiary ledgers for Budget, Cash, and Treasury Management will be used to manage the financial processing, control, and reporting requirements of the State. Florida PALM’s Accounting Ledgers and Chart of Account structure will support the State’s transition to the modified accrual basis of accounting. Under the modified accrual basis of accounting, revenue is recognized in the period it becomes available and measurable, and expenditures are recognized in the period the associated liability is incurred. For example, the Accounts Receivable and Billing to Receipt (ARB) Process Area will trigger the recognition of revenue at the point the customer billing information is recorded and an accounts receivable is established. The revenue is subsequently realized at the point of deposit. Page 217 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report The overall R2R Process is comprised of five specific processes: General Ledger/Chart of Accounts Maintenance Record Updates to Ledgers Execute Month End Period Close Execute Year End Period Close Interagency Transfers The General Ledger/Chart of Accounts Maintenance process will be used for requests for any new account codes. All requests for changes and deactivations for account codes will be initiated by agencies or Enterprise entities and submitted to DFS Enterprise for review and approval (via Validation Workflow). This validation will facilitate control of the Chart of Accounts and associated account codes for consistency across all agencies. Alternatively, designated and limited agency specific account code changes may be initiated and executed by the individual agencies using the same validation and set up process employed by DFS Enterprise. Requests for new Revenue categories must be reviewed by the Office of Economics & Demographic Research prior to use in Florida PALM. New or deactivated budget codes will be received from LAS/PBS and interface to the Florida PALM Budget Control subsidiary ledger. When the account code change or deactivation is validated and approved by DFS Enterprise, updates to the General Ledger will be executed, validated and reports produced reflecting the new Chart of Accounts. MFMP, People First, DFS Bureau of State Payrolls (BOSP), LAS/PBS and Agency Business Systems will be interfaced with Florida PALM to receive Chart of Accounts changes from the General Ledger. After updates are finalized notifications are sent to the appropriate agencies and statewide (as applicable) to communicate the new Chart of Accounts structure and the effective start/end date for using the new account codes. The Record Updates to Ledgers process will be used to record financial transactions occurring in the Florida PALM business Process Areas. Transactions will validate against the established Chart of Accounts structure and create accounting entries in the associated business Process Area’s subsidiary ledger at various intervals. The Budget Control subsidiary ledger (BUD) will provide budgetary control in Florida PALM for appropriations, encumbrances, and payments. The final appropriations and budget amendments are transmitted from LAS/PBS to the Budget Control subsidiary ledger on an ongoing basis. Other Process Areas can establish lower level budget controls within that area’s module (e.g., Grants, Projects) which will validate against the Budget Control subsidiary ledger. The Procurement to Payment (P2P) Process Area will validate purchase transactions against the Budget Control subsidiary ledger to establish encumbrances and reserve appropriations for purchases. Goods or services tracked as received through P2P will be validated against the Budget Control subsidiary ledger to confirm appropriation authority, allocations, release schedules and to reduce the encumbrance. When the invoice is approved for payment, P2P will again validate against the Budget Control subsidiary ledger to reduce appropriations. Cash Control subsidiary ledger (CSH) will support cash management processes for the State by providing the mechanism to record cash inflows and outflows. Inflows include summary cash deposit transactions from the ARB subsidiary ledger, interagency transfers made through the General Ledger and investment earnings captured in the Treasury Management Control subsidiary ledger. Outflows include purchase and payment transactions from the P2P subsidiary ledger and interagency transfers. Cash outflows are primarily payments entered in the Page 218 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Procurement to Payment (P2P) Process Area that need to have cash available to fund the payment. The Treasury Management Control subsidiary ledger (TRM) will be used to manage the State’s deposits and investments as per Florida Statutes and to balance and reconcile to the State’s bank accounts. The TRM Control subsidiary ledger will be maintained separately from the Cash Control subsidiary ledger however these two ledgers must remain in balance (except for timing differences) with each other as well as with the General Ledger. Accounting entries generating from financial transactions and adjusting journal entries will originate in the business Process Areas subsidiary ledgers, including the Control subsidiary ledgers, and will subsequently consolidate to the General Ledger based on the Chart of Accounts. Journal Transfers will originate in the General Ledger and will be used to make transfers or distributions between agencies that are required by law, allocate costs within an agency and/or fund and transfer between funds. After entries have been posted to the General Ledger, trial balances and other financial reports will be available as applicable to both DFS Enterprise and agencies. The Execute Month End Period Close process will be used to support state agency closing activities for a designated period. The close schedule will be generated by DFS Enterprise and communicated to agencies. Each period must be opened before transactions can be processed, likewise multiple periods may remain open at one time. At the end of a monthly period, the system or the agency will initiate a Soft Close of the period at which time new financial transactions cannot be entered to the subsidiary ledgers. Account balances will be monitored throughout the closing process and reports generated to assist agencies in performing period closing activities. Subsequently, the system or the agency will initiate a Hard Close at which time no additional adjusting entries or corrections can be made to the subsidiary ledgers. Final trial balances and other reports for the period being closed can be produced by both DFS and the agencies as applicable. The Execute Year End Period Close process will be used to generate the annual close schedule and support the Annual closing activities of the State. DFS Enterprise will manage and communicate this cycle to agencies. Agencies will perform the Month End Close process for June by executing a Soft Close of June and opening the July period (the new fiscal year). The new fiscal year budget is loaded to the Budget Control subsidiary ledger when the July period is opened. Upon completion of the June Month End Close process, the system or agencies will initiate a Hard Close to close and update the Period 12 balances. Period 13 will be opened to begin the Comprehensive Annual Financial Report (CAFR) development and preparation process. CAFR preparation will be performed substantively in the system to produce the unaudited CAFR for review by the Auditor General. At year end, additional reports and schedules will be produced to assist in the preparation of the CAFR. Financial results will be consolidated after closing and then adjusted as needed within the system, which will include material adjustments, Component Unit financial statements and additional Agency year-end adjustments (key information that supports the notes to the financial statements may also be maintained in the system). The Auditor General will perform the Statewide Financial Statement Audit and the Federal Awards Audit to identify audit adjustments to be made to the financial statements. The agencies and DFS Enterprise will review the Auditor General’s audit adjustments to determine the applicability of identified audit adjustments to be posted to the General Ledger. After audit adjustments, DFS will execute the Hard Close for period 13, Page 219 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report generate the final CAFR, and update the current fiscal year with the final adjusted prior year balances. The Interagency Transfers process will be used when interagency transfers are needed between agencies and funds based on specific requirements and policies. These type of transfers include one Agency transferring funds out and another Agency receiving the funds. Prior to making the journal transfer, the initiating agency will perform a cash check via the Cash Control subsidiary ledger to determine the availability of funds and a budget check via the Budget Control subsidiary ledger to confirm appropriation authority. The journal transfer is prepared, reviewed, and approved by both agencies prior to the entry being posted to the General Ledger. 9.6 Process Area Details The table below describes each step in the R2P process envisioned functionality. This process consists of five subprocesses: 1. General Ledger/Chart of Accounts Maintenance 2. Record Updates to Ledgers 3. Execute Month-End Period Close 4. Execute Year-End Period Close (Includes the CAFR Development) 5. Interagency Transfers The Process Step ID refers to the step as depicted in the respective Process Flow diagram. The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different parties. Each swim lane is titled with a role either agency-based or enterprise-based and in some cases representative of an external party. The swim lanes roles may be different at an agency. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. Process Flow Page 1 of 5: R2R – General Ledger/Chart of Accounts Maintenance Swim Enterprise – DFS/A&A: enterprise level role at DFS/A&A Lanes – Agency – Various Roles: different accounting related roles at the agency Definition Enterprise – EDR: Office of Economic and Demographic Research Process Step ID R2R 1.1 Page 220 of 306 Process Name Enterprise Initiated Request Description of Process Florida PALM will provide functionality allowing specified Enterprise users the ability to initiate a request for a COA change o Requests can be to create a new code, update an existing code or deactivate an existing code Governing Laws and Policies Section 215.93(1) and (3), F.S. Section 216.141, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID R2R 1.1a Page 221 of 306 Process Name Agency Initiated Request Description of Process DFS Accounts Control will receive and monitor account code requests from agencies, commodity codes from MFMP and budgetary codes from the Executive Office of the Governor (EOG) o The BUD Process Area (BUD 2.2) provides additional details concerning the receipt and processing of budgetary codes by DFS Accounts Control Commodity Codes originating in MFMP will be transmitted to Florida PALM on an on-going basis Florida PALM will provide functionality allowing specified agency users the ability to initiate a request for a COA change o Requests can be to create a new code, update an existing code or deactivate an existing code The requestor will confirm that an existing code value cannot meet the agency’s need and that there is not another user defined field within Florida PALM that would be more appropriate to use in lieu of a new code value Agencies may also initiate requests for new Budget codes arising from LBRs and budget amendments. During the LBR or amendment process, agencies will be made aware of new budget codes needed prior to the actual appropriation being sent to Florida PALM by LAS/PBS. Agencies should initiate the request for the new code which will be reviewed and held pending until the appropriation load from LAS/PBS as described in BUD 2.2 and 2.18. Project and Grant codes will be added to the Chart of Accounts to facilitate the tracking of revenues and expenditures as described in PJT CP 1.15 and GAC 2.18 Agencies may have the ability to establish agency specific codes in Florida PALM Governing Laws and Policies Section 215.93(3), F.S. Section 216.141, F.S. AA Memo 03 (04-05) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID R2R CP 1.2 Process Name Account Code Review R2R 1.3 Review Revenue Category Request R2R 1.4 Validate Information R2R 1.5 Chart of Accounts Maintenance (New, Update, or Deactivation ) Page 222 of 306 Description of Process The request for a COA change is reviewed and validated by confirming the consistency of the request to the approved COA structure (e.g., Fund, Organization, Project, etc.) and the validity of the code to its intended use (e.g., an organization code should not be approved when it describes the function of another field) If the request is for a new Revenue category, the request must also be reviewed by the Office of Economic and Demographic Research (EDR) DFS Enterprise and EDR will utilize workflow in Florida PALM to communicate regarding the Revenue category request DFS Enterprise and EDR must reach consensus on the need and purpose of the new Revenue category The request is held pending by DFS Enterprise until consensus is reached EDR will inform DFS Enterprise of the need to establish a Revenue Limitation (Cap) for the category DFS also assists the EDR with collecting data to ensure compliance with revenue collection limitations Workflow requests for new code values will be received and validated by DFS Enterprise for use in Florida PALM If a request does not meet the established criteria or further clarification is needed, Enterprise will return the request back to the requestor for resubmission New COA code: The COA code value is reviewed and set up in Florida PALM pending the system execution of ledger updates The change should not be inconsistent with established policy; not result in Governing Laws and Policies Section 215.93(3), F.S. Section 216.141, F.S. Article VII, Florida Constitution Article VII, Florida Constitution AA Memo 12 (14-15) Section 215.20, F.S. Section 215.86, F.S. Section 215.93(3), F.S. Section 215.94(2) (a), F.S. Section 216.141, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process Governing Laws and Policies duplication of the field; not compromise the information needs of other agencies New Revenue categories may be subject to Revenue Limitations (Cap) in which an indicator of the cap is associated to the category when set up in Florida PALM Certain revenue object codes may be subject to a General Revenue service charge in which an indicator of the requirement must be associated to the object code at set up Set up includes establishing hierarchical relationship to existing values – parent/child relationship, (e.g., LAS/PBS fund and State FID) Set up will also include associating the COA code values to users based on established security roles within the agency If a COA code value is specific to an agency, access will be assigned during the maintenance process (Policy Issue). Effective dating can be utilized to determine when a new COA code value will be available and activated for posting transactions Deactivate/Update a COA code: If a request is to deactivate/update an existing code value, the process may require: o Moving balances associated with the deactivated/updated COA value to another COA value o Checking to confirm there are no transactions pending posting to General Ledger. If it is determined that there are pending transactions to be posted, then the Chart of Accounts code value will remain active until the transactions have posted o Effective dating may also be used to set an end date for a COA value Validation: Validation of the COA code changes for accuracy prior to system updates will be Page 223 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process Governing Laws and Policies conducted by Enterprise using edit reports If review of the edit reports disclose errors in the set-up, the user will correct via the maintenance process If review of the edit reports show no discrepancies, the user will move forward with committing the change in the system If agency validation of the COA code change is required, then workflow will be initiated to facilitate communication with the agency R2R 1.6 Execute Ledger Updates R2R 1.7 Notification Sent The execution process is initiated which commits the COA change to the General Ledger Accounting structure reports will be available which will include the new COA value or removal of a deactivated value COA values are transmitted to MFMP, People First, LAS/PBS, DFS BOSP (FLAIR Payroll Component) and agency business systems on an on-going basis System generated notifications are sent to original requestor, and statewide if needed, indicating the new COA updates are available for use (e.g., distribution through workflow, email) Notification will indicate if COA updates are applicable to a specific agency Section 215.93(1) and (3), F.S. Section 215.94(2)(a), F.S Section 215.93(3), F.S. Process Flow Page 2 of 5: R2R – Record Updates to Ledgers Swim Enterprise – DFS/A&A: enterprise level role at DFS/A&A Lanes – Agency – Various Roles: different accounting related roles at the agency Definition Process Step ID R2R AE 2.1 Page 224 of 306 Process Name Subsidiary Ledger Financial Transactions Description of Process Process Areas in Florida PALM will utilize subsidiary ledgers to capture daily transactions. The resulting accounting entries first post to the subsidiary ledgers Governing Laws and Policies Section 215.86, F.S. Section 215.94(2) (a), F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name R2R R 2.2 Unconsolidated Transactions Reports R2R AE 2.3 Adjusting Journal Entries Consolidatio n of Subsidiary R2R 2.4 Page 225 of 306 Description of Process and subsequently consolidate to the General Ledger Budget, Cash and Treasury Management ledgers will serve as Control subsidiary ledgers in Florida PALM Subsidiary ledgers will interact when initiating and processing financial transactions as follows: o BUD, CSH, and TRM maintain appropriations, cash and bank balances respectively which support the processing of transactions in the Process Areas o Transactions will validate against the Control subsidiary ledgers to establish encumbrances, reduce appropriations, confirm cash availability and reduce cash at varying intervals MFMP will send transactional data on an ongoing basis to the P2P Process Area for posting to the Accounts Payable subsidiary ledger. The P2P Process Area will provide transactional data at designated intervals back to MFMP LAS/PBS will transmit the approved budget periodically to the Budget Process Area for posting to the Budget Control subsidiary ledger Agency business systems will integrate with Florida PALM via the specific Process Area(s) impacted As transactions post to subsidiary ledgers, the financial information is available for review at a detailed unconsolidated level Unconsolidated Transactions Reports support the review and correction of accounts in subsidiary ledgers Journal entries to correct or adjust accounts/transactions can be recorded in the impacted subsidiary ledgers Florida PALM will systematically initiate the consolidation of the accounting Governing Laws and Policies Section 216.141, F.S. Reference Guide for State Expenditures Section 215.94(2) (a), F.S. Section 215.86, F.S. Section 215.86, F.S. Section 215.86, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Ledgers to Chart of Accounts Description of Process R2R AE 2.5 General Ledger Account Adjustments R2R 2.6 Page 226 of 306 Process Journal Entries and Post to the General Ledger transactions posted in the subsidiary ledgers Consolidation will entail validation of subsidiary ledger transactions and rolling the transactions up to the corresponding General Ledger account code classification (e.g., assets, expenses, cash, etc.). Details will continue to reside in the subsidiary ledgers Transactional reports can be generated to review subsidiary ledger postings made to the General Ledger Designated agency users can make account adjustments directly in the General Ledger General Ledger account adjustments can be made at any time during the month These adjustments include: o Corrections to General Ledger account balances (no impact to details in the subsidiary ledgers) o Cost allocations (Payroll, Grants, Projects) o Intra/Inter-fund transfers within an agency o Transfers of General Revenue service charge allocations (alternatively, Enterprise and Agencies can utilize the process as described in R2R 5.1-R2R 5.10 to complete the transfer) o Interagency transfers between agencies as detailed in R2R 5.1R2R 5.10 o Material adjustments identified by agencies after the hard close for the fiscal year o Year-end adjusting entries for CAFR development Once the system consolidation process is completed and high-level General Ledger account adjustments have been made, the journal entries are staged/scheduled for posting to the General Ledger. Governing Laws and Policies Section 215.93(3), F.S. Section 215.20, F.S. Section 215.23, F.S. Section 215.86, F.S. Section 215.94(2) (a), F.S. AA Memo 41 (10-11) Chapter 69I40.002(22) None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name R2R R 2.7 Trial Balance and Other Reports R2R R 2.7a Trial Balance and Other Reports Description of Process Florida PALM can be configured to post journal entries either real time or by batch Trial balance and other financial reports are produced for operational and managerial reporting (Enterprise – DFS) Trial balance and other financial reports are produced for operational and managerial reporting (Agency) Governing Laws and Policies Section 215.86, F.S. Section 215.94(2)(a) Section 215.86, F.S. Section 215.94(2)(a) Process Flow Page 3 of 5: R2R – Execute Month End Period Close Swim Enterprise – DFS/A&A: enterprise level role at DFS/A&A Lanes – Agency – Various Roles: different accounting related roles at the agency Definition Process Step ID R2R 3.1 R2R 3.2 R2R 3.3 Page 227 of 306 Process Name Create General Ledger Close Schedule (Developme nt and Communicat ions) Open New Period Record Updates in Sub-Ledgers Description of Process The General Ledger Monthly Close Schedule is developed and communicated to the agencies Florida PALM can be configured to allow closing by all agencies at once or staggered closing Based on the predetermined General Ledger Monthly Close Schedule, a new period will be opened for transactional processing The new accounting period is opened so that financial transactions can be processed Prior month account balances are rolled forward to the new period Entire process to record and post to subsidiary ledgers (R2R 2.1-R2R 2.3) Governing Laws and Policies DFS Statewide Financial Statement Guidance DFS Statewide Financial Statement Guidance Section 215.86, F.S. Section 215.94(2) (a), F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process R2R 3.4 Period Ending Soft Close for Financial Transactions R2R 3.5 Conduct Trial Balance Review At the end of a monthly period, a Soft Close is executed Agencies will not be able to enter new or update financial transactions in the Process Area subsidiary ledgers after the Soft Close Florida PALM can be configured for a system generated soft close or to allow manual closure by agency staff Agencies can trigger generation of Trial Balance Reports or schedule system generated Trial Balance reports based on the General Ledger close schedule to identify any needed corrections R2R AE 3.6 Adjusting Journal Entries R2R R 3.7 Reports to Detect Exceptions R2R AE 3.8 Correct Consolidate d General Ledger Balances Page 228 of 306 Governing Laws and Policies Section 216.141, F.S. Reference Guide for State Expenditures DFS Statewide Financial Statement Guidance Section 215.94(2), F.S. DFS Statewide Financial Statement Guidance Record any journal entries needed to Section correct account balances, and 215.94(2), F.S. record/reverse accruals DFS Statewide During the Soft Close, these journal Financial entries will be made in the source Statement subsidiary ledger Guidance Intrafund transfers, Interfund transfers or DFS Reference Interagency Transfers must be made at Guide for State the General Ledger level as per R2R AE Expenditures 2.5 Chapter 69I40.002(22), F.A.C. Agencies can produce Edit and Exception Section reports to detect exceptions in posted 215.94(2), F.S. financial transactions (e.g., out of balance DFS Statewide accounts, incorrectly keyed accounts) Financial Statement Guidance With appropriate security, journal entries Chapter 69Ican be made to correct the consolidated 40.002(22), account balances F.A.C. Corrections should primarily take place in Section the related subsidiary ledgers to preserve 215.94(2), F.S. the detail associated with the transaction, 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process however review may disclose a need to adjust the balances at the GL level R2R 3.9 Conduct Preliminary Financial Report Review R2R 3.10 Hard Close for Financial Transactions per General Ledger Close Schedule Create Period End Financial Reports/Stat ements Create Enterprise Period End Financial Reports/Stat ements R2R R 3.11 R2R R 3.12 Preliminary Financial Reports are generated Review is initiated to confirm financial transaction accuracy for the period being closed. This step represents the final opportunity for any adjustments prior to the Hard Close The Hard Close for financial transactions is executed at which time no further adjustments can be made to the General Ledger Florida PALM can be configured for a system generated hard close or to allow manual closure by agency staff Agencies can generate or schedule the generation of the month end financial reports for the closed period Enterprise can generate or schedule the generation of the month end financial reports for the closed period Governing Laws and Policies DFS Statewide Financial Statement Guidance DFS Reference Guide for State Expenditures DFS Statewide Financial Statement Guidance Section 215.94(2), F.S. DFS Statewide Financial Statement Guidance Section 215.94(2), F.S. Section 215.94(2), F.S. Process Flow Page 4 of 5: R2R – Execute Year End Period Close Enterprise – DFS/A&A: enterprise level role at DFS/A&A Swim Agency – Various Roles: different accounting related roles at the agency Lanes – Enterprise – Auditor General: enterprise level role for the functions of the Definition Auditor General’s office Page 229 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID R2R 4.1 R2R 4.2 Process Name Create Year End General Ledger Close Schedule Developmen t and Communicat ion Execute Month End Close (June) R2R 4.3 Open July Period (New/Curren t Fiscal Year) R2R 4.4 Hard Close for JunePeriod 12 (End of Prior Fiscal Year) R2R 4.5 Current Fiscal Year Balances Updated R2R 4.6 Open Period 13 for Year End and Page 230 of 306 Description of Process DFS Enterprise Financial Reporting will set the General Ledger close date for year-end reporting The General Ledger year end close schedule is developed and communicated to the agencies Execute the Month End Close Process as flowed in R2R 3.4 to R2R 3.9 for June prior to executing the Year End Close Process Appropriation balances are loaded to the Budget Control subsidiary ledger for the New Fiscal Year as described in BUD 2.1 Daily transactions generated in the various Process Areas are recorded in the new Fiscal year as of July 1st Unaudited balances from June Soft Close become the beginning balances for the new fiscal year At the completion of the Month End Close Process for June, agencies will execute a Hard Close for June, R2R 3.10. The Hard close of June represents the close of Period 12 for the fiscal year The General Ledger is closed for the Fiscal Year for Periods 1- 12 at the designated date of the Hard Close, and no further adjustments can be posted by the agencies Agencies may produce Year End Financial Reports/Statements if needed The Current Fiscal Year (July) beginning balances are updated to reflect any changes in the balances due to the adjustments made between Soft Close and Hard Close The Hard Close balances are the new beginning balances for the year Period 13 is opened for use by Enterprise to post Material Adjustments, Component Unit Financial Statements, Agency Year- Governing Laws and Policies Section 216.102, F.S. DFS Statewide Financial Statement Guidance DFS Statewide Financial Statement Guidance DFS Statewide Financial Statement Guidance DFS Statewide Financial Statement Guidance DFS Statewide Financial Statement Guidance Section 216.102, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID R2R R 4.7 R2R 4.8 R2R 4.9 R2R AE 4.10 Page 231 of 306 Process Name Audit Adjustments Description of Process Create Year End Financial Reports Conduct Financial Report Review Material Adjustments Identified Year-End Financial Reports are generated for the Prior Fiscal Year (periods 1-12) Material Adjustments Posted to General Ledger Any material financial adjustments identified during the Financial Statement Review are entered into the system The material financial adjustments are posted to the impacted General Ledger account(s) in Period 13 Agencies and Enterprise may run Financial Reports/Statements after the adjustments post to the General Ledger End Adjusting and Audit Entries identified during the on-going year-end review and CAFR preparation process The opening of Period 13 can be executed manually or scheduled within the system Governing Laws and Policies DFS Statewide Financial Statement Guidance Generally Accepted Accounting Principles (e.g., statements issued from the Governmental Accounting Standards Board) Section 216.102, F.S. DFS Enterprise will conduct its year-end review Chapter 216.102, F.S. Review of the financial reports may identify material adjustments (e.g., change in accounting policy, significant omissions or errors) DFS Statewide Financial Statement Guidance Generally Accepted Accounting Principles (e.g., statements issued from the Governmental Accounting Standards Board) DFS Statewide Financial Statement Guidance Generally Accepted Accounting Principles (e.g., statements 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process R2R R 4.11 Execute Managemen t Reporting Management Financial Reports for the Year End will be generated. Reports may include: o Final trial balances and other reports for the Year End o Additional schedules, forms and reports for the Year End Supporting documents and selected transactions will be reviewed and revised R2R 4.12 Perform Reconciliatio ns and Reviews DFS Enterprise Financial Reporting will perform reconciliations/validations and reviews prior to producing the preliminary CAFR. Such may include: o Validation of certain General Ledger accounts (e.g., cash, investments) o Validation of inter-fund balances and transfers between agencies (Due To/Due From) o Review and summarization of information submitted by agencies for disclosure notes DFS Enterprise will communicate with agencies as needed during this process R2R4.13 Run Preliminary CAFR Financial Information DFS Enterprise Financial Reporting will run the preliminary CAFR, which will include: Compilation by Fund (Governmental, Proprietary, Fiduciary) o Compilation of Funds into major functions and programs; for example, Page 232 of 306 Governing Laws and Policies issued from the Governmental Accounting Standards Board) Section 215.94(2) (a), F.S. DFS Statewide Financial Statement Guidance Generally Accepted Accounting Principles (e.g., statements issued from the Governmental Accounting Standards Board) Section 216.102, F.S. DFS Statewide Financial Statement Guidance Generally Accepted Accounting Principles (e.g., statements issued from the Governmental Accounting Standards Board) Section 215.94(2) (a), F.S. Section 216.102, F.S. DFS Statewide Financial 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process Governmental Funds include: General Fund; Environment, Recreation and Conservation; Public Education; Health and Family Services; Transportation o Preliminary disclosure notes to the CAFR Data is routinely transmitted to the Auditor General during the CAFR preparation R2R 4.14 Component Units Submit Financial Statements R2R 4.15 Agency Year End Adjustments Identified Enterprise Level Year End Adjustments Identified R2R 4.16 R2R AE 4.17 Page 233 of 306 Year-End Adjusting Entries are Posted to Governing Laws and Policies Statement Guidance Generally Accepted Accounting Principles (e.g., statements issued from the Governmental Accounting Standards Board) Section 216.102, F.S. DFS Statewide Financial Statement Guidance Component Units will submit required Financial Statements by September each year for inclusion in the CAFR. Component Units include: Pension Funds, Trust Funds, Special Assessment Bond Funds, and other non-state agency Funds Financial information for Component Units will be captured in Florida PALM via an upload process or direct entry by the Component Unit Agency specific year-end adjustments DFS Statewide may be identified by the agency and Financial communicated to DFS or identified by Statement Enterprise Guidance Enterprise level year-end adjustments are DFS Statewide identified for recording to the GL Financial Statement Adjustments will include Pension Liability Guidance Allocations and Fair Market Value Generally adjustments for Investments Accepted Accounting Principles (e.g., statements issued from the Governmental Accounting Standards Board) DFS will make year-end adjusting entries DFS Statewide directly to the impacted General Ledger Financial accounts Statement Guidance 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name the General Ledger R2R 4.18 Unaudited CAFR with Notes and Financial Information Transmitted to the Auditor General R2R CP 4.19 Perform Audits R2R 4.20 Audit Adjustments Identified R2R 4.21 Review of Identified Audit Adjustments Record and Post to the General Ledger Applicable Audit Adjustments from the R2R AE 4.22 Page 234 of 306 Description of Process Agencies and Enterprise may run Financial Reports/Statements after the adjustments post to the General Ledger The unaudited CAFR Report will be generated for transmission to the Auditor General. The Unaudited CAFR may include: o Compilation by Fund (Governmental, Proprietary, Fiduciary) o Compilation of Funds into major functions and programs; for example, Governmental Funds include: General Fund; Environment, Recreation and Conservation; Public Education; Health and Family Services; Transportation o Component Units Financial Statements o Agency and Enterprise Level YearEnd Adjustments All required Disclosure Notes to the CAFR The Auditor General will perform the annual audits (e.g., Statewide Financial Statement Audit, Federal Awards Audit) Additional audits may be performed for specific purposes or needs (e.g., Legislature, Florida Turnpike) Adjustments identified by the Auditor General will be communicated to DFS Enterprise for review and update as applicable Audit adjustments applicable to an agency may be presented and reviewed by the individual agency Audit adjustments, which have been reviewed and accepted by DFS will be posted to the General Ledger Agencies and Enterprise may run Financial Reports/Statements after the adjustments post to the General Ledger Governing Laws and Policies Section 215.94(2) (a), F.S. Section 216.102, F.S. Section 216.102, F.S. Section 216.102, F.S. Section 216.102, F.S. Section 216.102, F.S. DFS Statewide Financial Statement Guidance 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID R2R 4.23 R2R 4.24 Process Name Auditor General Hard Close Period 13 (Close Prior Fiscal Year) Generate Final CAFR Description of Process Governing Laws and Policies Period 13 will be Hard Closed No additional Financial Statement adjustments for the fiscal year may be entered to the General Ledger After the hard close, period 13 adjusted balances will update the current year beginning balances. This will be an automatic event occurring in the system after Period 13 is closed A file of Unreserved Fund Balances will be transmitted to LAS/PBS after the Hard Close The Final CAFR will be generated with the completed Financial Statements, notes, and supporting documentation for fiscal year CAFR will be published and distributed as per DFS policy DFS Statewide Financial Statement Guidance Section 215.94(2) (a), F.S. Section 216.102, F.S. DFS Statewide Financial Statement Guidance Process Flow Page 5 of 5: R2R – Interagency Transfers Agency – Receiving Agency: state agencies Receiving a Journal Transfer of Swim Funds Lanes – Agency – Initiating Agency: state agencies Initiating a Journal Transfer of Definition Funds Process Step ID R2R 5.1 Page 235 of 306 Process Name Agency Identifies Transfer Out Description of Process The Initiating Agency has received funds which are owed to one or more other agencies and needs to make a Journal Transfer accounting entry to move the funds to the Receiving Agency Prior to preparing the transfer, the Initiating Agency will perform a cash availability check to verify that sufficient cash is available to make the transfer and perform a budget check to confirm Governing Laws and Policies Section 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures Section 216.181, F.S. Section 216.192, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process R2R 5.2 Year End? appropriation authority. Cash and budget are not reduced at this time Journal Transfers are completed at the General Ledger level as described in R2R AE 2.5 If this is the end of the fiscal year, the transfer is handled through the year end period close process (R2R 4.2) If it is not the end of the fiscal year, the process continues The Initiating Agency will prepare the Journal Transfer accounting entry with appropriate Chart of Account code details R2R 5.3 Preparation of Journal Transfer Details R2R 5.4 Journal Transfer Details Received Via Shared Screen R2R 5.5 Journal Transfer Details Correct? R2R 5.6 Journal Transfer Returned to Originating Agency Review Request The Receiving Agency receives and reviews the Journal Transfer details via a screen view that is shared by both the Initiating Agency and the Receiving Agency The Initiating Agency also receives confirmation that the Journal Transfer has been viewed by the Receiving Agency The Journal Transfer is held as pending until the Receiving Agency accepts the Journal Transfer If Yes, moves through the approval process in the Receiving Agency If No, missing or additional information is identified for return to the Initiating Agency The journal transfer is returned either for additional information or corrections to the Journal Transfer R2R 5.7 Page 236 of 306 Governing Laws and Policies Section 216.292, F.S. DFS Statewide Financial Statement Guidance Chapter 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures Chapter 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures None identified None identified The Initiating Agency reviews the request None identified to ascertain, what if any, additional information or correction is needed for the Journal Transfer 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID R2R 5.8 Process Name Edits Original Request with New Information R2R 5.9 Transfer In Approved R2R AE 5.10 Post Journal Transfer to General Ledger R2R 5.11 Is This a Subsequent GL Account Change to a Posted Journal Transfer? Adjusting Entry Must Be Made to Original Journal Transfer R2R 5.12 Page 237 of 306 Description of Process The Initiating Agency corrects and updates the Journal Transfer with the appropriate information The Journal Transfer is updated on the shared screen for the Receiving Agency to review The Receiving Agency approves the Journal Transfer DFS Enterprise is systematically notified of the transfer for audit purposes Control of the Journal Transfer returns to the Initiating Agency after approval and audit The Initiating Agency will perform a second cash check to confirm that sufficient cash exists to cover the transfer and performs a second budget check to validate appropriation authority The Journal Transfer accounting entry is posted to the General Ledger by the Initiating Agency. The Cash and Treasury Management Control subsidiary ledgers are also updated, if applicable The Initiating Agency’s cash and budget are reduced at the point of posting The shared screen will update the transfer from Pending to Posted If Yes, the Receiving Agency must provide details for the adjusting entry If No, the process ends The Receiving Agency identifies the original journal transfer in order to provide the audit trail to support the adjusting entry The Receiving Agency sends the adjusting entry details back to the Initiating Agency The Initiating Agency must make the adjusting entry to the original journal Governing Laws and Policies Chapter 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures Chapter 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures Chapter 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures Section 216.181, F.S. Section 216.192, F.S. Section 216.292, F.S. Chapter 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures Chapter 69I40.002(22), F.A.C. DFS Reference Guide for State Expenditures 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Process Step ID Process Name Description of Process Governing Laws and Policies transfer in order to keep the accounting balanced 9.7 Integration Integration ID R2R IP 1 FFMIS or Key System Integration Description MFMP R2R IP 2 People First R2R IP 3 LAS/PBS R2R IP 4 Agency Business Systems R2R IP 5 DFS BOSP (FLAIR Payroll Component) Commodity Codes and COA Updates The frequency would be on demand triggered by the set-up of new chart of account codes COA Updates The frequency would be on demand triggered by personal updates COA Updates The frequency would be periodic triggered by budget amendment and appropriation updates COA Updates and transactional data The frequency would be periodic (possibly daily) for COA Updates and transactional data COA Updates and transactional data The frequency would be periodic for COA Updates and transactional data 9.8 Control Points Control Pt. ID R2R CP 1.2 R2R CP 1 R2R CP 2 R2R CP 3 R2R CP 4.19 9.9 Control Point Description Account Code Review Accounts Monitored: Accounting staff will reconcile, balance, and monitor accounts during the Soft Close and the Hard Close for financial transactions Audit Review of journal transfer: DFS Enterprise conducts audit review of Journal Transfers Cash Availability and Budget Check: Verification of cash availability and budget authority prior initiating and executing a Journal Transfer in the General Ledger Perform Audits Reporting Page 238 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Report No. Description R2R R 1 Edit and exception reports are generated to validate the accuracy of the code set up Account Structure Report displays the current COA codes (this may be an on-screen view or a printed report) Unconsolidat ed Transactions Reports R2R R 2 R2R R 2.2 Frequency and Triggering Event On Demand Audience(s) Classification Governing Laws and Policies DFS A&A Operational Section 215.86, F.S. On Demand DFS A&A Operational Section 215.86, F.S. On Demand DFS A&A, Agency accounting staff Operational Section 215.86, F.S. Section 215.94(2)(a), F.S. Section 215.86, F.S. Section 215.94(2)(a), F.S. Section 215.86, F.S. Section 215.94(2)(a), F.S. Section 215.86, F.S. Section 215.94(2)(a), F.S. Section 215.86, F.S. R2R R 2.7 & 2.7a Trial Balance/Oth er Reports On Demand DFS A&A, Agency accounting staff Operational R2R R 3 Transactiona l Reports On Demand DFS A&A, Agency accounting staff Operational R2R R 3.7 Reports to Detect Exceptions On Demand DFS A&A, Agency accounting staff Operational R2R R 3.11 Agency Financial Reports/ On Demand DFS A&A, Agency Operational Page 239 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Report No. Description Frequency and Triggering Event Statements Audience(s) Classification accounting staff R2R R 3.12 Enterprise Financial Reports/ Statements On Demand DFS A&A, Agency accounting staff Operational R2R R 4.7 Enterprise Year End Financial Reports On Demand DFS A&A, Agency accounting staff Operational R2R R 4.11 Management Reports On Demand DFS A&A, Agency accounting staff Operational 9.10 Governing Laws and Policies Section 215.94(2)(a), F.S. Section 215.86, F.S. Section 215.94(2)(a), F.S. Section 215.86, F.S. Section 215.94(2)(a), F.S. Section 215.86, F.S. Section 215.94(2)(a), F.S. Accounting Events Accounting Event ID R2R AE 2.1 Description R2R AE 2.3 Journal entries to correct or adjust accounts/transactions in subsidiary ledgers Designated agency users can make account adjustments/entries at the General Ledger level Journal entries to correct account balances, and record/reverse accruals Corrections should primarily take place in the related subsidiary ledgers to preserve the detail associated with the transaction, however review may disclose a need to adjust the balances at the GL level. In this case, journal entries can be made to correct the consolidated account balances Material financial adjustments identified during the Financial Statement Review are posted to the impacted General Ledger account(s) R2R AE 2.5 R2R AE 3.6 R2R AE 3.8 R2R AE 4.10 Page 240 of 306 Record transactions occurring in Process Area subsidiary ledgers 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Accounting Event ID R2R AE 4.17 Description R2R AE 4.22 DFS Enterprise will make year-end adjusting entries directly to the impacted General Ledger account(s) Audit adjustments identified by the Auditor General, which have been reviewed and accepted by DFS Enterprise will be posted to the General Ledger. R2R AE 5.10 The approved Journal Transfer is posted to the General Ledger 9.11 Key Performance Indicators/Measure Measure Relevance Number and type (e.g., agency, CFO, audit) of postclosing entries at year end Number of transactional correcting entries identified during period end close Number and type of General Ledger account adjustments (e.g., allocations, intra fund transfers, GR service charge) identified within a specified accounting period Timeliness of executing COA Maintenance Control and Improved Processing Time Duration of CAFR preparation process Cycle Time for the Period Close-monthly/yearly Number of days to prepare Financial Reports/Statements Agency compliance with Year-End Checklist/Calendar Improved Processing Time Number of Interagency journal transfers initiated/completed during the period Number of requests initiated for Interagency journal transfer adjustments Page 241 of 306 Control and Improved Processing Time Control and Improved Processing Time Improved Processing Time Improved Processing Time Improved Processing Time Data Elements Needed to Generate Measure Number of year-end adjusting entries by type Number of correcting entries made in the subsidiary ledgers Number of adjusting entries made to the General Ledger by type, By specified period Number of COA changes requested and processed, Time to process change CAFR Preparation Process Cycle for Year-End Close Month End Close and Year End Close Cycles Reporting Generation Cycle Validation of year-end processing to produce the CAFR Control and Improved Processing Time None identified (Based on the development of year-end CAFR preparation process) Number of Interagency journal transfers made in the General Ledger, By agency Control of Due To/Due From General Ledger accounts Number of Interagency adjustment requests, By agency 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report 9.12 Future Enhancements Improved CAFR development and preparation Document and store all applicable non-financial statistical information Development of a Citizen’s dashboard to display financial information of interest to other public entities, citizens, and citizen groups Page 242 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report 9.13 Standard Business Process Flows Page 243 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Page 244 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Page 245 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Page 246 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Record to Report Page 247 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management 10.0 Treasury Management (TRM) 10.1 General Information Process Area Process Flows As of 10.2 Authors and Contributors Authors Contributors 10.3 TRM – Treasury Management 1. TRM – Cash Position 2. TRM – Revenue Transaction Recording from Bank 3. TRM – Investments 4. TRM – Payment Reconciliation 5. TRM – Reconciliations 6. TRM – Outside Banking Services 7. TRM – Establish Revolving Funds 8. TRM – Operate Revolving Funds 9. TRM – Revolving Funds Closing / Balance Change 10. TRM – Cash Management Improvement Act (CMIA) 09/14/2015 Deana Metcalf, State BPS Team Gary Schneider, EY BPS Team Jordan Landreth, EY BPS Team Department of Financial Services, Division of Treasury Department of Financial Services, Division of Accounting and Auditing Department of Revenue Department of Economic Opportunity Scope This document depicts the detailed proposed business process design for the Treasury Management Process Area, which includes the following ten subprocesses: 1. Cash Position 2. Revenue Transaction Recording from Bank 3. Investments 4. Payment Reconciliation 5. Reconciliations 6. Outside Banking Services 7. Establish Revolving Funds 8. Operate Revolving Funds 9. Revolving Funds Closing / Balance Changes 10. Cash Management Improvement Act (CMIA) Page 248 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management 10.4 10.5 Assumptions A Treasury Management Control subsidiary ledger will be maintained separate from the Cash Control subsidiary ledger to provide the ability for the Treasury to meet its statutory reporting requirements The Cash Control Subsidiary and Treasury Management Control subsidiary ledgers will be updated with the appropriate accounting entries based on transactions performed Controls will ensure the Treasury Management Control subsidiary and Cash Control subsidiary ledgers are balanced and timing differences reconciled There will be interfaces with the State’s bank accounts Agencies will schedule payments to assist with cash balance forecasting Bank balances will be reconciled to the Treasury Management Control subsidiary ledger on a daily basis Investment portfolio management (trading) is generally not standard to ERP software and was not recommended for inclusion in the FLAIR Study The specific types of investments and related transactions (e.g., accruals, gains & losses, amortizations) will be recorded for management and financial reporting purposes Investment interest and fees will be apportioned based on the average daily invested fund balances The accounting entries for investment interest and fees will be automated The following Treasury systems will not be replaced as part of Florida PALM so interfaces may need to be developed: o Investments (Trading) o Special Purpose Investment Account(SPIA) o Cash Management System (CMS) Archive o Certificate of Deposit (CD) o Collateral Administration Program (CAP) The Treasury Management Control subsidiary ledger will capture SPIA participants and balance information Revolving fund payments will be outside of the accounting system but event details will be recorded in the accounting system. The Treasury Management Control subsidiary ledger will capture Consolidated Revolving Account (CRA) participant and balance information The system needs to allow flexibility for future changes such as different payment types, different types of investments and related data elements, and different data exchange methods Standardized Process Area Overview The Chief Financial Officer has statutory authority to fully deposit and invest state funds in order that the State can realize maximum earnings and benefits. The Treasury manages those deposits and investments for all state agencies and other entities created by Florida State Constitution or Law. The Bank transmits all transactions to the Treasury daily. Funds received by agencies are deposited into a single Treasury-managed Concentration account. The Concentration Bank records the deposit when funds are received. At the end of the day, the Page 249 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Bank creates a daily electronic Data (Daily Data) of transactions that is transmitted to the Treasury. The funds may be moved from the Concentration Bank either to the Custodial Bank account for investment in various portfolios or to the Disbursement accounts to cover payments issued by the State that are being presented or withdrawn. Treasury staff monitors the cash position in all of its accounts daily. A cash positioning worksheet is used to plan for and determine immediate funding requirements involving amounts needed to cover payments and residual funds available for investment. The cash position is determined by viewing: 1) payments (current and planned); 2) receipts (unverified cash and receivables, etc.); 3) agency requests for movement of funds; 4) transactions from the SPIA application; and 5) Enterprise bank account transaction and balance data. Funds needed to cover payments are moved first from the Concentration account and then from the Custodial Bank account if funds are still needed. Any excess funds are transferred to the Custodial Bank account and invested. The Division of Accounting and Auditing and agencies also monitor the cash position of bank accounts that they manage and move funds as needed between accounts or contact Treasury for accounts in which they do not have authority to move funds. Treasury receives revenue transaction data from the bank (daily or more frequently) which contains all transactions (e.g., deposits, deposit adjustments, and returned items) and supporting information. Bank data is loaded, merged, and validated. Transactions are posted to the appropriate agency account if known; if the agency is not known transactions post to a suspense account until the agency is identified. All transaction information is processed within the ARB Process Area. For returned items, a debit memorandum is generated with the returned item and a work queue created for processing in ARB. The Custodial Bank account is invested into four types of portfolios: Liquidity, Short-Term, Intermediate-Term, and Long-Term investments. The Liquidity and Short-Term investment portfolios are managed by Treasury staff. The Intermediate and Long-Term investment portfolios are managed by External Managers. Trade information (interest, revenue and losses) from internal and external trading are transmitted and recorded in the Custodial bank. Trade information entered into Florida PALM is reconciled with bank data. Investment earnings and fees are apportioned and allocated to participants based on the average daily invested balances. Treasury invests all the funds in the Treasury and maintains a daily investment balance. Of this balance, agencies will designate funds for investment and the agency daily invested balance is maintained in the Treasury Management Control subsidiary ledger. In addition, outside entities invest in the Treasury through SPIA. These daily balances are also maintained in the Treasury Management Control subsidiary ledger. The undesignated investment balance is allocated to General Revenue. Monthly, investment income is apportioned to each agency/SPIA participant based on their average daily investment balance. The remaining investment income is apportioned to General Revenue. Payment data generated by P2P (ACHs, warrants and wires) are transmitted to the bank. The bank processes the ACH and wire payments on the settlement date. The bank compares presented warrants to the warrant data and only pays matching warrants. Payment information is transmitted to Florida PALM where it is reconciled. Reconciled payments are cleared and the Page 250 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management payment information in Florida PALM is updated. Warrant exceptions are handled by Treasury and ACH returns are sent to the Division of Accounting and Auditing and are addressed by agencies. For bank-related issues the Treasury works with the bank to resolve. Once the exception is addressed, the Daily data feed from the bank is updated and the reconciliation and exception processes are repeated. Daily, on-demand, and monthly reconciliations are performed on all bank accounts managed by the Treasury, Accounting and Auditing and the agencies. Detailed transactional reconciliations occur throughout Florida PALM as transactions are processed (e.g., deposit reconciliation and verifications, payment reconciliations). Reconciliations are also performed on the overall account balance level, which uses information from the detailed reconciliations. Any exceptions are adjusted at the transaction level in Florida PALM or by the bank, if a bank error, until the accounts are reconciled. Agencies must request approval of all outside banking services from the Treasury. Treasury is responsible for setting up authorized bank accounts in Florida PALM. Revolving fund requests must also be approved by the Division of Accounting and Auditing. Once the revolving fund has been established, the agency will issue checks directly to payees. Transactions involving the revolving fund are recorded when the financial events occur. Revolving funds are replenished by payments issued to the fund through the P2P Process Area. Agencies must reconcile revolving funds monthly. The Treasury also reconciles the CRA account and invests excess balances through the SPIA account. Treasury is also responsible for the Cash Management Improvement Act (CMIA) process. The expenditures and draws are tracked by Florida PALM for the applicable grants throughout the year. Clearance patterns are calculated and a report is generated annually for submittal to the U.S. Treasury. 10.6 Process Area Details The table below describes each step in the TRM process envisioned functionality. This process consists of ten subprocesses: 1. Cash Position 2. Revenue Transaction Recording from Bank 3. Investments 4. Payment Reconciliation 5. Reconciliations 6. Outside Banking Services 7. Establish Revolving Funds 8. Operate Revolving Funds 9. Revolving Funds Closing / Balance Changes 10. Cash Management Improvement Act (CMIA) The Process Step ID refers to the step as depicted in the respective Process Flow diagram. Page 251 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management The Process Flow diagrams use horizontal swim lanes to depict where activities are likely to be performed by different entities. Each swim lane is titled with a role that is either agency-based or enterprise-based and in some cases representative of an external party (e.g., a bank, other commercial entity or federal or local governmental organization). The swim lane roles may be different at an agency. The swim lanes may change from page to page within a single Process Area as more or fewer roles are required to execute sections of the overall process. In the table below, a list of roles involved in each section has been inserted where the process steps transition from page to page and a change occurs. Process Flow Page 1 of 10: TRM – Cash Position Swim Lanes – Definition Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Enterprise – DFS/A&A: enterprise level role at DFS Division of A&A Agency – Various Roles: agency level roles managing their cash positions Process Step ID TRM 1.1 Process Name SPIA Participants’ Transactions Recorded in SPIA Application SPIA Application TRM IP 1.2 TRM AE 1.3 TRM IP 1.4 TRM CP 1.5 Page 252 of 306 Description of Process Agencies or local governments make deposits or request liquidations in the SPIA application Funds deposited into the SPIA account are included in the overall Custodial bank account for investment purposes Transactions in the SPIA application are transmitted multiple times per day to Florida PALM Record SPIA Accounting entries for SPIA account Balances activity are recorded in Florida PALM Treasury Data from all Treasury bank accounts are Banks’ Data transmitted to Florida PALM on a daily or more frequent basis. Data (balances and transactions) are validated and loaded into Florida PALM Determine This represents a Quality Audit for Cash Position establishing the Enterprise’s cash position and Needs by and monitoring cash inflows and outflows Account Treasury staff monitors the balances in the Concentration account, Disbursement accounts, Custodial account, and the SPIA account multiple times each day A cash position is generated by Florida PALM (on demand) from the bank transactional and balance information Intermittently throughout the day, Treasury staff reviews payments clearing, Governing Laws and Policies None identified None identified Section 17.61, F.S. Section 17.57 (6), F.S. Section 215.94, F.S. Section 17.001, F.S. Section 17.57, F.S. Chapter 69C-3, F.A.C. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID Process Name Description of Process requested wire payments, and requested agency transfers for agency bank accounts to determine the funds needed to cover payments, any additional transfer needs, and any excess funds that can be invested Treasury staff also use scheduled payments from P2P and receivable and deposit data from ARB for longer-term planning for future cash needs Information to support cash management decisions is available in Florida PALM via a cash position dashboard Treasury staff first move cash from the Concentration account to the Disbursement accounts to cover payments clearing or being withdrawn The movement is recorded in Florida PALM Treasury then determines whether any funds are still needed to cover payments and if there is any balance remaining in the Concentration Account If funds are still needed in the Disbursement account, Treasury transfers funds from the Custodial account to the Disbursement account The movement of cash is recorded in Florida PALM TRM AE 1.6 Move Available Funds from Concentratio n Account to Disbursement Accounts TRM AE 1.7 Move Cash from Custodial Bank Account to Disbursement Account Move Cash to If excess funds remain in the Custodial Concentration Account, Treasury moves Bank Account funds from the Concentration account to the Custodial account to invest (TRM 3.3) The movement of cash is recorded in Florida PALM Wire Funds Treasury staff wire funds from the from custodial bank account to the SPIA Custodial participants as funds are requested for Bank Account liquidation to The movement is recorded in Florida Participants PALM TRM AE 1.8 TRM AE 1.9 Page 253 of 306 Governing Laws and Policies Chapter 17.57, F.S. Chapter 17.61, F.S. Chapter 69C-3, F.A.C. Chapter 17.57, F.S. Chapter 17.61, F.S. Chapter 69C-3, F.A.C. Chapter 69C-3, F.A.C. Section17.57, F.S. Section17.61, F.S. None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM IP 1.10 TRM 1.11 TRM AE 1.12 TRM IP 1.13 TRM IP 1.14 TRM 1.15 TRM 1.16 TRM AE 1.17 Page 254 of 306 Process Name A&A Bank(s) Data Description of Process Balance and transaction data from A&A managed bank accounts is received into Florida PALM Determine For funds and accounts managed by A&A, Cash Position A&A reviews planned cash inflows and and Needs by outflows to determine if funds need to be Account moved between accounts Move Funds A&A moves funds between their accounts as Needed based on actual and projected cash needs Between The movement is recorded in Florida Accounts PALM Information to support cash management decisions is available in Florida PALM via a cash position dashboard Agency Agency business systems transmit Business revenue and expenditure transaction data Systems or summary data to Florida PALM by account Agency Balance and transaction data from agency Bank(s) Data managed bank accounts is received into Florida PALM Determine For funds and accounts managed by an Cash Position agency, the agency reviews planned cash and Needs by inflows and outflows to determine if funds Account need to be moved between accounts Notify If the agency does not have the authority Treasury of to move funds between accounts, the Cash agency notifies Treasury of their cash Movement movement needs Needs Treasury moves the cash as requested between accounts Move Funds If the agency has the authority to move as Needed funds between bank accounts, the agency Between moves funds as needed Accounts The movement is recorded in Florida PALM Information to support cash management decisions is available in Florida PALM via a cash position dashboard Governing Laws and Policies None identified None identified None identified None identified None identified None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Flow Page 2 of 10: TRM – Revenue Transaction Recording from Bank Swim Lanes – Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Definition Process Step ID TRM IP 2.1 Process Name Daily BAI Data TRM IP 2.2 Daily BAI Addenda Data Check Return Data TRM IP 2.3 TRM IP 2.4 ACH Return Data TRM IP 2.5 Credit Card Return Data TRM IP 2.6 Foreign Item Return Data TRM IP 2.7 Check Image Data TRM IP 2.8 RA Return Data TRM 2.9 Load and Merge Data TRM CP 2.10 Validate Data Load TRM AE 2.11 Post to Appropriate Page 255 of 306 Description of Process Deposit transaction data from the State concentration bank account is transmitted to Florida PALM on a daily or more frequent basis Addenda data (supporting the daily BAI data) is transmitted to Florida PALM on a daily or more frequent basis Data for check returns is transmitted to Florida PALM on a daily or more frequent basis Data for ACH returns is transmitted to Florida PALM on a daily or more frequent basis Data for credit card returns is transmitted to Florida PALM on a daily or more frequent basis Data for foreign item returns is transmitted to Florida PALM on a daily or more frequent basis Returned check image data is transmitted to Florida PALM on a daily or more frequent basis and is stored in the system and available for reference by state agencies as needed Data for Reemployment Assistance (RA) returns is transmitted to Florida PALM on a daily or more frequent basis Bank data from TRM IP 2.1 through TRM IP 2.8 is loaded into Florida PALM and merged as applicable (e.g., daily BAI data merged with daily BAI addenda records) This represents automated data validation and control as bank data loaded into Florida PALM is validated for completeness (data elements, record number totals, etc.) If the bank data includes agency identifiers, the data is posted to the appropriate agency account if known and Governing Laws and Policies None identified None identified None identified None identified None identified None identified None identified None identified Section 17.57 (6), F.S. Section 215.94, F.S. Section 17.57 (6), F.S. Section 215.94, F.S. Section 215.31, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM AE 2.12 TRM 2.13 TRM 2.14 TRM 2.15 Process Name Agency Account Post to Appropriate Suspense Account Reviewed and Agency Identified Returned Items and Debit Memorandum Provided to Agencies Populate Return Item Work Queue Description of Process to an agency default account if specific account unknown Deposits and deposit adjustment, transaction information is sent to ARB for verification against the agency recorded information once posted (ARB CP 3.10) If the bank data is missing agency identifiers, the data is posted to a suspense account Governing Laws and Policies Section 215.31, F.S. Treasury reviews the transactions posted to the suspense account and marks the record with the appropriate agency information for posting (TRM AE 2.11) For returns, a debit memorandum is generated which provides the agency further information on the return item Section 215.31, F.S. Returned items are routed via work queue to ARB to match with an existing customer receivable record or create a new customer and associated receivable None identified Section 215.34, F.S. Process Flow Page 3 of 10: TRM – Investments Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Swim Custodial Bank: external roles at banks which have bank accounts where Lanes – investments are managed Definition External Trading Partners: external investment managers Process Step ID TRM 3.1 Page 256 of 306 Process Name Investment Group Determines Investment Allocation and Notifies External Manager of Their Description of Process The Treasury Investment Group determines the split between the amount to be invested by Treasury staff and the amount to be invested by external managers External managers manage intermediate term and long term portfolios Internal managers manage the liquidity and short-duration portfolios Governing Laws and Policies Section 17.57, F.S. Section 17.575, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM AE 3.2 TRM 3.3 Process Description of Process Name Apportionme nt Record Treasury records trade information based Portfolio on the type of portfolios Allocation Purchase/Sell On a daily basis, Treasury invests any Investment new cash transferred to the Custodial Instruments bank account (TRM AE 1.8) as well performs routine trading to maximize investment earnings Trade Information Sent and Confirmation Returned Record Trade Information Internal trade information is sent to External Traders (via external systems, email, phone) Treasury receives confirmation of trades from external traders Each trade ticket is recorded as trades are made and confirmed TRM IP 3.6 Internal Trade Data TRM 3.7 Record Internal Trade Information External Managers Execute Trades External Managers’ Trade Information Captured Trade Transactions Data Reconcile Investment in Florida PALM with the Florida PALM transmits data of internal trades to the Custodial Bank in real-time as trades are made The bank records the internal trades in their system TRM 3.4 TRM AE 3.5 TRM 3.8 TRM 3.9 TRM IP 3.10 TRM CP 3.11 Page 257 of 306 Governing Laws and Policies None identified Section 17.57, F.S. Section 17.61, F.S. Chapter 69C-3, F.A.C. None identified Section 17.001, F.S. Section 17.61, F.S. None identified None identified External Managers execute trades and send those trades to the Custodial Bank None identified The bank records external trades in their system None identified The Custodial bank transmits internal and external trade transactions to Florida PALM in real or near real time This represents reconciliation of investment data in Florida PALM with trade data from the Custodial Bank and External Managers by Treasury Internal trades are reconciled daily None identified Section 17.001, F.S. Section 17.61 , F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID Process Name Custodial Bank TRM AE 3.12 Record External Trade Information TRM 3.13 System Calculates Interest, Revenues and Losses Based on External and Internal Trades Earned Interest Calculations (Interest, Revenues, and Losses Both Accrual and Cash) Transaction Data - SPIA Application TRM AE 3.14 TRM IP 3.15 Page 258 of 306 Description of Process External trades are reconciled monthly Treasury receives transaction data (TRM IP 3.10) of internal and external trades which are loaded into Florida PALM Treasury receives transaction data (TRM IP 3.19) of external trades which are loaded into Florida PALM The internal transactions are reconciled with trade information recorded by Treasury The external trades are reconciled to the external trade data loaded into Florida PALM from the Custodial Bank data and to the data sent directly from the External Managers Florida PALM automatically posts external trade information based on the Custodial bank data Information is captured at the level required for the CAFR External Managers provide Treasury with a monthly attestation by affirming accuracy of trade information (i.e., certification) Florida PALM calculates interest, revenues and losses based on internal and external trade data recorded in Florida PALM Governing Laws and Policies Section 17.001, F.S. Section 17.61, F.S. None identified Interest, revenues and losses are recorded daily on both an accrual and cash basis None identified Data on SPIA participant balances is generated from the SPIA application and transmitted to Florida PALM for use in None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM 3.16 TRM AE 3.17 Process Name Description of Process System Apportions Investment Earnings and Fees Based on ADB Post Apportionme nt TRM IP 3.18 TRM IP 3.19 Apportionme nt to SPIA App External Trade Information and Interest, Revenues, and Losses calculating the SPIA apportionments for participants Florida PALM uses the average daily balances from investments by agency and fund and from SPIA participants to calculate apportionments on a monthly basis by account/fund Investment earnings include interest, realized gains or losses, amortizations, etc. The interest, revenue and losses are apportioned in the Treasury Management Control subsidiary ledger The system posts apportionments to SPIA participants (TRM IP 3.18 and TRM AE 8.20), Trust Funds and GR at the lowest level. The apportionment for state Funds is recorded in the Cash Control subsidiary ledger (CSH 1.5) Data on apportionments are transmitted from Florida PALM to the SPIA application Data on external trades is transmitted to Florida PALM on a monthly basis Governing Laws and Policies Section 17.57, F.S. Section 17.61, F.S. Chapter 69C-3, F.A.C. CM Memo 13 (82-83) Section 17.61, F.S. CM Memo 13 (82-83) None identified None identified Process Flow Page 4 of 10: TRM – Payment Reconciliation Swim Enterprise – DFS/A&A: enterprise level role at DFS Division of A&A Lanes – Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Definition Bank: external roles at banks holding state Disbursement bank accounts Process Step ID TRM IP 4.1 TRM IP 4.2 Page 259 of 306 Process Name ACH Payment Data Issue Payments and Warrants Data Description of Process ACH payment data is transmitted from Florida PALM to the Bank on a daily or more frequent basis Issue data containing all payments (ACH, warrants, wires), stop payments, and warrant cancellations is transmitted from Governing Laws and Policies Section 17.52, F.S. Section 17.52, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID Process Name Description of Process TRM IP 4.3 Wire Payment Data TRM CP 4.4 Process Payments TRM IP 4.5 TRM CP 4.6 Pay and Warrant Image Data (BAI) Payment Reconciliatio n TRM AE 4.7 Clear Payment TRM 4.8 Payment Info Updated Page 260 of 306 Florida PALM to the Bank on a daily or more frequent basis Wire payment data (containing all wire payments) is transmitted from Florida PALM to the Bank on a daily or more frequent basis This represents the Bank using automated data validation control to process payment data sent from Florida PALM (TRM IP 4.1 through TRM IP 4.3) to the Bank The Bank will process the ACH and wire payments at the settlement date The Bank compares warrants being presented for payment to the Issue data and only processes matching warrants Any non-matching warrants or ACH returns are sent to an exception process The Bank transmits all processed payment data (BAI format) including warrant images to Florida PALM for reconciliation The images from the Warrant Image data is stored and linked to the warrant information This represents a reconciliation process where all bank payment data is used in daily and monthly reconciliation processes performed by Treasury The system matches the bank paid data to the issue data (e.g., payee, amount, stale dating, pay date) Florida PALM checks to ensure no duplicate transactions were paid If the transactions match, the Treasury Management Control subsidiary ledger is updated to reduce the outstanding payment liability and cash in the Disbursement bank account Payment information for cleared transactions is updated in Florida PALM and sent to P2P for updating posted invoice and vendor payment record (P2P 3.11) Governing Laws and Policies Section 17.52, F.S. None identified None identified Section 17.10, F.S. Section 17.555, F.S. None identified Section 17.10, F.S. Section 17.555, F.S. Section 17.56, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM CP 4.9 Process Name Contact Bank to Correct Payment TRM AE 4.10 Record Suspense Entry TRM CP 4.11 Warrant Exceptions/ ACH Returns TRM CP 4.12 Warrant Exceptions Description of Process This represents resolution of reconciliation exceptions for transactions that do not match If the payment data received from the bank does not match the original payment data or if the payment had been cancelled or stopped, Treasury contacts the bank to correct the payment A Suspense entry is recorded for any nonmatching payments waiting on bank resolution After the payment issue is resolved, the suspense entry is cleared This represents a Bank’s reconciliation process that records warrant exceptions and ACH return items ACH returns are sent to the A&A Bureau of Vendor Relations staff in P2P AE 3.12. A&A works with the agency to resolve with the vendor This represents the reconciliation process for resolving warrant exceptions Treasury staff research any warrant exceptions and either approve or reject if warrant determined to be invalid If approved, the bank will pay the warrant (TRM CP 4.4) If the warrant is rejected, the process ends Governing Laws and Policies None identified None identified None identified None identified Process Flow Page 5 of 10: TRM – Reconciliations Enterprise – DFS: enterprise level role at Division of A&A and Division of Swim Treasury Lanes – Agency – Various Roles: agency level roles for agencies managing their bank Definition accounts Process Step ID TRM IP 5.1 Page 261 of 306 Process Name Various Enterprise Banks’ Data Description of Process Enterprise Bank transactions are transmitted to Florida PALM from various banks daily and on-demand and used for processing transactions and reconciliations in Florida PALM Governing Laws and Policies None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM CP 5.2 TRM CP 5.3 Process Name Bank Transaction Detailed Data Loaded and Validated Detailed Transaction Processing and Reconciliatio n TRM CP 5.4 Overall Bank Balance Reconciliatio n TRM 5.5 Correct Transaction TRM 5.6 Notify Bank to Correct Transaction Account Reconciled TRM 5.7 Page 262 of 306 Description of Process This represents automated data validation control All bank data transmitted to Florida PALM is loaded and validated This represents reconciliation of all bank data used in daily detailed reconciliation processes The specific reconciliation processes occur throughout various places in Process Areas. For example, cash deposit transaction data is reconciled and recorded in ARB Flow 1.3 Receipt/Deposit and payment transaction data is reconciled and recorded in TRM Flow 10.4 Payment Reconciliation This represents all bank data used in daily overall bank balance reconciliation processes The Treasury Management Control subsidiary ledger is reconciled to all Bank accounts and to the Cash Control subsidiary ledger daily and a final reconciliation completed monthly Treasury personnel will use the bank information and ledger balance information recorded in Florida PALM from the other processes to perform the Treasury Management Control subsidiary ledger to Bank Account and Treasury Management Control subsidiary ledger to Cash Control subsidiary ledger reconciliations Exceptions are identified and, depending on the type of exception, established processes are used to reconcile If the exception is related to a Florida PALM posting, the transaction will be corrected in the system If the exception is related to a bank error in an Enterprise account, Treasury or A&A contact the bank for resolution Once all exceptions are corrected, the account is reconciled Governing Laws and Policies None identified None identified Section 17.001, F.S. Section 17.10, F.S. Section 17.555, F.S. Section 215.31, F.S. Section 215.94, F.S. None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM IP 5.8 Process Name Various Agency Banks’ Data TRM CP 5.9 Bank Transaction Data Loaded and Validated Agency Business Systems TRM IP 5.10 TRM CP 5.11 Transaction Processing and Reconciliatio n TRM CP 5.12 Overall Bank Balance Reconciliatio n TRM 5.13 Correct Transaction TRM 5.14 Notify Bank to Correct Transaction Enterprise Monitoring TRM CP 5.15 Page 263 of 306 Description of Process Bank transactions are transmitted to Florida PALM from various banks daily and on-demand and used for reconciliations Transactions are segmented by agency and account with agencies only having access to their bank transactions This represents automated data validation control All agency bank data is transmitted to Florida PALM and is loaded and validated Detailed transaction data from agency business systems may be transmitted to Florida PALM for use in transaction reconciliation This represents reconciliation of agency transaction data and bank data used in the agency’s daily detailed reconciliation processes Exceptions are identified and, depending on the type of exception, established processes are used to reconcile This represents reconciliation of agency bank data used in overall bank balance reconciliation processes Agency personnel will use the bank information and account balance information recorded in Florida PALM Exceptions are identified and, depending on the type of exception, established processes are used to reconcile If the exception is related to an agency posting, the agency corrects the transaction If the exception is related to a bank error in the agency’s account, the agency contacts the bank for resolution This represents a Quality Audit where DFS monitors agencies’ bank reconciliations Treasury and A&A (if needed) will have access to view all agency reconciliation activities in Florida PALM to monitor Governing Laws and Policies None identified None identified None identified None identified None identified None identified None identified Section 215.94, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM 5.16 Process Name Account Reconciled Description of Process agencies’ overall bank balance reconciliation processes Once all exceptions are corrected, the account is reconciled Governing Laws and Policies None identified Process Flow Page 6 of 10: TRM – Outside Banking Services Swim Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Lanes – Agency – Various Roles: agency level roles for agencies needing outside Definition banking services Process Step ID TRM 6.1 Process Name Agency Requests Outside Banking Services Description of Process TRM CP 6.2 Treasury Reviews and Evaluates the Request This represents an Authorized Treasury approver who reviews and evaluates the request for new banking services TRM 6.3 Notifies Agency Set-up Bank Account in Florida PALM If the request is denied, Treasury notifies the agency and the process ends This represents segregation of duties between Treasury and the agency for bank account set up and use of the bank account, respectively If the request is approved and if it is a request for an outside bank account, Treasury sets up the account in Florida PALM The agency will not be able to transact with the account until it is established in Florida PALM TRM CP 6.4 Page 264 of 306 The agency that needs outside banking services makes a request to Treasury for approval If it is for a revolving fund, it is handled through the Establish Revolving Funds Process Flow (TRM 7.1) Governing Laws and Policies Section 17.29, F.S. Section 17.57, F.S. Chapter 69C-1, F.A.C. Chapter 69C-9, F.A.C. Section 17.29, F.S. Section 17.57, F.S. Section 216.275, F.S. Chapter 69C-1 Chapter 69C-9, F.A.C. None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM 6.5 Process Name Issue Approval Letter to Agency Description of Process TRM 6.6 Begin Using Banking Services The agency can begin using the banking services Treasury issues a letter to the agency documenting approval of the outside banking services Governing Laws and Policies Section 216.275, F.S. Chapter 69C-1, F.A.C. Chapter 69C-9, F.A.C. None identified Process Flow Page 7 of 10: TRM – Establish Revolving Funds Enterprise – DFS/A&A: enterprise level role at DFS Division of A&A Swim Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Lanes – Agency – Various Roles: agency level roles at agencies needing to establish a Definition revolving fund Process Step ID TRM 7.1 Process Name Revolving Fund Request TRM CP 7.2 Review Revolving Fund Request TRM CP 7.3 Determine CRA vs. nonCRA Bank Page 265 of 306 Description of Process An agency requests outside banking services through the Treasury. If these services are for a revolving fund, A&A approval is required to establish the account This represents segregation of duties between the requesting agency and A&A, as well as Authorized approval by A&A that the request meets applicable criteria for establishment A&A reviews the request and if they will approve, sends to the R2R process to be established in Florida PALM as a new revolving fund Once revolving fund established in Florida PALM and approval finalized by A&A, the request moves to Treasury This represents Authorized approval by Treasury and determination of whether a CRA or non-CRA bank meets agency needs Approved requests are routed to Treasury where Treasury determines whether a CRA Bank is available and meets agency Governing Laws and Policies Section 17.58, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. Section 216.271, F.S. Chapter 69I-23, F.A.C. Section 17.58, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID Process Name TRM CP 7.4 Establish CRA Participant Profile/Bank Account Description of Process TRM CP 7.5 Revolving Fund Account Established TRM CP 7.6 Treasury Approves non-CRA Bank Account TRM CP 7.7 Set-up Bank Account in Florida PALM TRM 7.8 Establish non-CRA Bank Account TRM AE 7.9 Initial Establishmen t (Payment in P2P) Page 266 of 306 needs. If not, the agency is permitted to use a non-CRA Bank (i.e., a qualified public depository) This represents Treasury, as the Authorized approver, configuring the CRA bank subaccount in Florida PALM Treasury requests the CRA Bank to establish a sub account Treasury enters the subaccount information in Florida PALM The agency cannot transact in the account until it has been established in Florida PALM This represents setup of the account which includes establishing Control Points such as authorized signatures, transaction limits, and the need for dual signatures The CRA Bank sets up the CRA account on behalf of the State This represents Authorized Treasury approval of the request for a non-CRA bank account If a non-CRA account is requested, Treasury reviews to ensure account will be with a QPD and any associated contracts and documentation are acceptable This represents Authorized Treasury establishment of the non-CRA bank account Treasury configures the account in Florida PALM. The agency cannot transact in the account until it has been established in Florida PALM The agency establishes the non-CRA account at the bank Once the revolving fund account has been established in Florida PALM, the agency makes a payment in P2P to fund the initial deposit and record to the account Governing Laws and Policies Section 17.58, F.S. Section 216.271, F.S. Section 17.58, F.S. None identified Section 17.58, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. Section 216.271, F.S. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM 7.10 Process Description of Process Name Funds The funds are deposited into the bank Deposited to account and are available to the agency Bank Account for expenditures (TRM 8.1) Governing Laws and Policies None identified Process Flow Page 8 of 10: TRM – Operate Revolving Funds Swim Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Lanes – Agency – Reconciler: individual performing reconciliation of the revolving fund Definition Agency – Revolving Fund Manager: individual managing the revolving fund Process Step ID TRM 8.1 Process Name Revolving Fund Expenditures TRM IP 8.2 Agency Business Systems Record Revolving Fund Activity in the Account Register Replenishme nt Amount Calculated TRM 8.3 TRM 8.4 TRM AE 8.5 TRM 8.6 Page 267 of 306 Record Revolving Fund Replenishme nt (Payment in P2P) Funds Deposited into Bank Account Description of Process Once funds are deposited (TRM 7.10 and TRM 9.10), they are available for expenditures Payments are issued directly from the revolving fund to payees Agency business systems that manage revolving fund transactions transmit transaction activity to Florida PALM The agency records entries as needed to reflect revolving fund activities As stated above, this information may be uploaded from agency business systems Governing Laws and Policies Chapter 69I-23, F.A.C. None identified Section 216.271, F.S. Chapter 69I-23, F.A.C. The replenishment amount is automatically calculated and the agency generates a payment in P2P to obtain funds to restore the account balance The requested amount should include any bank fees and/or interest earnings to accurately capture all transactions in the Florida PALM Revolving fund replenishment transactions are recorded in Florida PALM This generates a payment from P2P Section 216.271, F.S. Chapter 69I-23, F.A.C. The payment is deposited into the revolving fund bank account None identified Section 216.271, F.S. Chapter 69I-23, F.A.C 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM IP 8.7 Process Name non-CRA Bank Data TRM 8.8 non-CRA Bank Statement TRM CP 8.9 Agency Reconciliatio n Process TRM 8.10 Contact nonCRA Bank to Resolve Daily CRA Bank Data TRM IP 8.11 TRM CP 8.12 Monthly Treasury Reconciliatio n of CRA TRM 8.13 Contact CRA Bank, Resolve and Communicate Resolution with Agency Transaction Correcting Entry TRM AE 8.14 TRM AE 8.15 Page 268 of 306 Post Transactions from CRA Description of Process If available, electronic data from the nonCRA Bank containing account activity is transmitted and loaded into Florida PALM on behalf of the agency A paper account statement may be generated by the non-CRA Bank for use by the agencies to reconcile non-CRA bank accounts Statements should be scanned into Florida PALM This represents a reconciliation process performed by the agency The Agency Reconciler performs a reconciliation process to ensure account activity recorded by the banks is consistent with agency transactions CRA bank activity can be viewed in Florida PALM on-demand to reconcile CRA bank accounts If the agency finds an exception involving a non-CRA bank, the agency contacts the bank to resolve the issue The CRA Bank generates and transmits Daily account activity data to Florida PALM Transactions are by subaccount This represents a monthly reconciliation of the CRA performed by Treasury CRA bank activity can be viewed in Florida PALM on-demand to reconcile CRA bank accounts If there are exceptions that need to be addressed by the CRA Bank, Treasury contacts the bank correct the exception Treasury communicates resolution to the agency, if applicable If the Treasury finds an internal issue during their reconciliation process, an accounting entry may need to be booked to resolve CRA transactions from the CRA bank are posted to Florida PALM daily at the subaccount level Governing Laws and Policies None identified None identified Chapter 69I-23, F.A.C. None identified None identified Chapter 69I-23, F.A.C. None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM CP 8.16 TRM 8.17 TRM 8.18 TRM AE 8.19 TRM AE 8.20 TRM IP 8.21 Page 269 of 306 Process Name Data into Florida PALM Monitor Cash Position and Determine Amounts Available for Investment/ Disinvestmen t CRA Funds Invested or Disinvested in SPIA Wire Funds to/from SPIA/CRA CRA Investment/ Disinvestmen t Transactions Posted to Florida PALM System Apportions Interest and Fees to Agency Participants at the Lowest Level CRA Investment Transactions/ Balances to Agency Business Systems Description of Process Governing Laws and Policies This represents an Authorized Treasury approver determining the amount of funds in the CRA to invest or disinvest Information to support cash management decisions are available in Florida PALM via a cash position dashboard None identified Based on the cash position, Treasury either invests or disinvests Investment and disinvestment transactions are recorded in the SPIA application Treasury wires funds between the CRA account and the SPIA account based on investment/disinvestment determination Transactions are recorded in the Daily CRA bank data (TRM IP 8.11) on an ongoing basis CRA transactions are automatically posted to Florida PALM None identified Interest and fees are calculated based on average daily invested fund balances and apportionments posted to the SPIA account (TRM IP 3.17) Florida PALM further allocates to the CRA participant account None identified Florida PALM generates and transmits CRA transaction and account balance data to agency business systems (as needed) None identified None identified None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Flow Page 9 of 10: TRM – Revolving Funds Closing / Balance Change Swim Enterprise – DFS/A&A: enterprise level role at DFS Division of A&A Lanes – Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Definition Agency – Revolving Fund Manager: individual managing the revolving fund Process Step ID TRM 9.1 TRM 9.2 Process Name Need to Change Account Balance or Close Write Check from Revolving Fund to Close/Reduc e Account Description of Process The agency determines a need to change the revolving fund account balance or close the account If the account is being decreased or closed, a check is written from the Revolving Fund and a Deposit to originating State Fund is created in ARB If the account is being closed, the agency should ensure all transactions have cleared and perform a final reconciliation prior to closing the account The agency requests approval to increase, decrease or close the account from A&A A copy of the posted invoice and related deposit must be included for account decreases or closings TRM 9.3 Request to Increase/ Decrease or Notification to Close Account TRM CP 9.4 Review Revolving Fund Request This represents an Authorized A&A approver reviewing the request to increase /decrease or close a revolving fund account The supporting posted invoice and deposit is verified for account decreases or closings TRM 9.5 Notify Agency A&A notifies the agency if the request is not approved and the process ends Page 270 of 306 Governing Laws and Policies Section 216.271, F.S. Chapter 69I-23, F.A.C. Section 216.271, F.S. Section 69I-23, F.A.C. Section 17.14, F.S. Section 17.29, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. Section 17.14, F.S. Section 17.29, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. Section 17.14, F.S. Section 17.29, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM 9.6 Process Name Send Approval Letter to Agency Description of Process TRM 9.7 Send Approval Letter to Agency If the request is approved by A&A and it is for an account increase, A&A sends an approval letter to the agency TRM 9.8 Send Copy of Approval Letter to Treasury Record Increased Balance (Payment in P2P) Funds Deposited into Bank Account Close Account in Florida PALM In either case of approval (TRM 9.6 and TRM 9.7), A&A sends a copy of the approval letter to Treasury TRM AE 9.9 TRM 9.10 TRM 9.11 If the request is approved by A&A and if the request is for a decrease or close action, A&A notifies the agency Governing Laws and Policies Section 17.14, F.S. Section 17.29, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. Section 17.14, F.S. Section 17.29, F.S. Section 216.271, F.S. Chapter 69I-23, F.A.C. None identified If the account is being increased, the agency creates a payment in P2P and records the increased balance in Florida PALM Section 216.271, F.S. Chapter 69I-23, F.A.C. A payment is generated in P2P and funds are deposited into the revolving account The agency can begin expending the funds (TRM 8.1) If the account is being closed and it is a CRA account, Treasury closes the CRA subaccount in Florida PALM and at the CRA bank If the account being closed is a non-CRA, Treasury closes the account in Florida PALM None identified None identified Process Flow Page 10 of 10: TRM – CMIA Enterprise – DFS/Treasury: enterprise level role at DFS Division of Treasury Swim Enterprise – DFS/A&A: enterprise level role at DFS Division of A&A Lanes – Agency – Various Roles: agency level roles at agencies with grants subject to Definition CMIA Page 271 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID TRM IP 10.1 Process Name AG Audited SEFA Data TRM 10.2 Calculate Top 90% of Grant Programs TRM 10.3 Grant Expenditures Occurring in P2P TRM IP 10.4 External CMIA Related Data TRM 10.5 Federal Draw (ARB) TRM 10.6 Clearance Pattern Calculated by Grant TRM 10.7 Annual CMIA Report Generated by CFDA and Component TRM CP 10.8 Agency Reviews Report for Their Grants Page 272 of 306 Description of Process The Auditor General’s Office sends Florida PALM data for the audited Schedule of Expenditures of Federal Awards (SEFA) The AG data is used to identify the grants that make up the top 90% of grant expenditures based on audited SEFA Grants meeting the selection criteria are identified in the grants setup and maintenance (GAC ) The agency makes grant expenditures in P2P These transactions are recorded with the associated grant ID which identifies it as a CMIA applicable grant If agency grant expenditures are not in Florida PALM, grant expenditure transactions (coded with the grant ID) are transmitted from agency business systems to Florida PALM The agency makes their federal draw in ARB The draw is based on anticipated or actual expenditure payments depending on the reimbursement terms of the grant. Any refunds are netted from the draw The draw should not be made more than three days before the payment date Florida PALM calculates the clearance pattern for each grant. The clearance pattern is the difference between the cash received date and the payment clear date A 3-month average is calculated annually to establish the clearance pattern Florida PALM generates a report in accordance with the CMIA by agency, CFDA and Component (i.e. direct, admin, salary) The agency receives the report from Treasury and reviews their grants for accuracy and provides concurrence This represents approval of the report by the agency’s authorized grants manager Governing Laws and Policies None identified Federal Cash Management Improvement Act Section 215.94, F.S. None identified None identified None identified Federal Cash Management Improvement Act Section 215.94, F.S. Federal Cash Management Improvement Act Section 215.94, F.S. Federal Cash Management Improvement Act 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Process Step ID Process Name Description of Process TRM 10.9 Final Report Entered and Original Signed and Mailed Treasury generates the final report and enters the amounts in the U.S. Treasury system The original report is signed and mailed (by Treasury) to the U.S. Treasury TRM 10.10 Voucher Created for CMIA Payment Claim Submitted Through ARB If, based on the submitted report, the State owes the federal government interest under CMIA, a CMIA payment is generated in P2P by A&A If, based on the submitted report, the federal government owes the State interest under CMIA, a grant draw is made in ARB by A&A TRM 10.11 10.7 Governing Laws and Policies Section 215.94, F.S. Federal Cash Management Improvement Act Section 215.94, F.S. None identified None identified Integration Integration ID TRM IP 1.2 FFMIS or Key System Integration Description Bank Systems TRM IP 1.4 Bank Systems TRM IP 1.10 Bank Systems TRM IP 1.13 Agency Business Systems TRM IP 1.14 Agency Business Systems TRM IP 2.1 Bank Systems TRM IP 2.2 Bank Systems Receive Transaction Data from SPIA Application Frequency would be periodic triggered by SPIA data updates Receive Treasury Banks’ Data Frequency would be periodic triggered by treasury updates Receive Transaction Data from A&A Banks Frequency would be periodic triggered by A&A updates Receive Agency Transactions from Agency Business Systems Frequency would be periodic (daily) triggered by Agency Business System data updates Receive Data from Agency Banks Frequency would be periodic (daily) triggered by bank data updates Receive Daily (BAI) Data from Bank Frequency would be periodic (daily) triggered by bank data updates Receive Daily BAI Addenda Data from Bank Frequency would be periodic (daily) triggered by bank data updates Page 273 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Integration ID TRM IP 2.3 FFMIS or Key System Integration Description Bank Systems TRM IP 2.4 Bank Systems TRM IP 2.5 Bank Systems TRM IP 2.6 Bank Systems TRM IP 2.7 Bank Systems TRM IP 2.8 Bank Systems TRM IP 3.6 Custodial Bank System TRM IP 3.10 Custodial Bank System TRM IP 3.15 Bank Systems TRM IP 3.18 Bank Systems TRM IP 3.19 External Investment Brokerage Systems TRM IP 4.1 Bank Systems TRM IP 4.2 Bank Systems TRM IP 4.3 Bank Systems TRM IP 4.5 Bank Systems TRM IP 5.1 Bank Systems Receive Check Return Data from Bank Frequency would be periodic (daily, could be more frequent) Receive ACH Return Data from Bank Frequency would be periodic (daily) triggered by bank data updates Receive Credit Card Return Data from Bank Frequency would be periodic (daily/monthly) triggered by bank data updates Receive Foreign Item Return Data from Bank Frequency would be periodic (daily/monthly) triggered by bank data updates Receive Returned Check Image Data from Bank Frequency would be periodic (daily/monthly) triggered by bank data updates Receive Reemployment Assistance Return Data from Bank Frequency would be periodic (daily/monthly) triggered by bank data updates Transmit Internal Trades Data to Custodial Bank Frequency would be periodic (daily) and on demand Receive Internal and External Trade Transactions from Custodial Bank Frequency would be periodic (daily) and on demand Receive SPIA account balance information from SPIA Application Frequency would be periodic and on demand Transmit Apportionment Data to SPIA Application Frequency would be periodic Receive Trade Data from External Trading Partners including amounts for interest, revenues and losses Frequency would be periodic (daily) and on demand Transmit ACH Payment Data to Bank Frequency would be periodic (daily) and on demand Transmit Issue Payments and Warrants Data to Bank Frequency would be periodic (daily) and on demand Transmit Wire Payment Data to Bank Frequency would be periodic (daily) and on demand Receive Pay and Warrant Image Data from Bank Frequency would be periodic (daily) and on demand Receive Data from Enterprise Banks Frequency would be periodic (daily) Page 274 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Integration ID TRM IP 5.8 TRM IP 5.10 FFMIS or Key System Integration Description Agency Business Systems Agency Business Systems Receive Various Agency Banks’ Data Frequency would be periodic (daily) Receive Transactions from Agency Business Systems Frequency would be periodic (daily) Receive Revolving Fund Transactions from Agency Business Systems Frequency would be periodic (daily) Receive Data from Non-CRA Banks Frequency would be periodic (daily) Receive Data from CRA Bank Frequency would be periodic (daily) Transmit CRA Investment Transactions/Balances to Agency Business Systems Frequency would be on demand Receive Audited SEFA Data from the Auditor General Frequency would be periodic (daily) Receive External CMIA Data from Agency Business Systems Frequency would be periodic (daily) TRM IP 8.2 Agency Business Systems TRM IP 8.7 Non-CRA Bank Systems CRA Bank Systems TRM IP 8.11 TRM IP 8.21 Agency Business Systems TRM IP 10.1 Federal SEFA Management System TRM IP 10.4 Agency Business Systems 10.8 Control Points Control Pt. ID TRM CP 1.5 TRM CP 2.10 TRM CP 3.11 TRM CP 4.4 TRM CP 4.6 TRM CP 4.9 TRM CP 4.11 TRM CP 4.12 TRM CP 5.2 TRM CP 5.3 TRM CP 5.4 TRM CP 5.9 TRM CP 5.11 TRM CP 5.12 TRM CP 5.15 Page 275 of 306 Control Point Description Determine Cash Position and Needs by Account Validate Data Load Reconcile Investment in Florida PALM with the Custodial Bank Process Payments Payment Reconciliation Contact Bank to Correct Payment Warrant Exceptions/ACH Returns Warrant Exceptions Bank Transaction Detailed Data Loaded and Validated Detailed Transaction Processing and Reconciliation Overall Bank Balance Reconciliation Bank Transaction Data Loaded and Validated Transaction Processing and Reconciliation Overall Bank Balance Reconciliation Enterprise Monitoring 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Control Pt. ID TRM CP 6.2 TRM CP 6.4 TRM CP 7.2 TRM CP 7.3 TRM CP 7.4 TRM CP 7.5 TRM CP 7.6 TRM CP 7.7 TRM CP 8.9 TRM CP 8.12 TRM CP 8.16 TRM CP 9.4 TRM CP 10.8 10.9 Control Point Description Treasury Reviews and Evaluates the Request Set-up Bank Account in Florida PALM Review Revolving Fund Request Determine CRA vs. non-CRA Bank Establish CRA Participant Revolving Fund Account Established Treasury Approves non-CRA Bank Account Set-up Bank Account in Florida PALM Agency Reconciliation Process Monthly Treasury Reconciliation of CRA Monitor Cash Position and Determine Amounts Available for Investment/Disinvestment Review Revolving Fund Request Agency Reviews Report for Their Grants Reporting Report No. Description TRM R 1 Cash Position Worksheet TRM R 2 Ledger Exception/ Balance Report Reconciliation Exceptions, Unreconciled Items and Reconciled Items Debit Memorandum TRM R 3 TRM R 4 TRM R 5 Returns by Type TRM R 6 Inventory Report Page 276 of 306 Frequency and Triggering Event Periodic, On Demand Periodic, On Demand Periodic, On Demand Audience(s) Classification Governing Laws and Policies Treasury Staff, A&A Staff, Agency Staff Treasury Staff Operational None identified Operational None identified Agency Staff Treasury staff Operational None identified On Demand, Periodic On Demand, Periodic Periodic, On Demand Agency Staff Treasury Staff Operational Section 215.34, F.S. Agency Staff Treasury Staff Operational None identified Treasury Staff Operational None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Report No. TRM R 7 TRM R 8 TRM R 9 TRM R 10 TRM R 11 TRM R 12 TRM R 13 TRM R 14 TRM R 15 TRM R 16 TRM R 17 TRM R 18 Page 277 of 306 Description Frequency and Triggering Event Trades Report Periodic, On Demand Balance Sheet Periodic, Report On Demand General Journal Periodic, Entries Report On Demand Commercial Periodic, Paper On Compliance Demand Reports Reconciliation Periodic, Report of On Trades Entered Demand but not Settled External Monthly Manager Certification Investment Periodic, Maturity and On Accrual Reports Demand (Monthly and life-to-date) Cash Periodic, Movement On Report (income, Demand accrued interest, etc.) CAFR Annually, Investments On Schedules Demand Apportionment Periodic, Report On Demand Investment On Monitoring Demand, Report by Periodic Agency and Fund Payments On Issued Demand, Audience(s) Classification Governing Laws and Policies Treasury Staff Operational None identified Treasury Staff Operational None identified Treasury staff Operational None identified Treasury Staff Operational None identified Treasury Staff Operational None identified Treasury Staff Operational None identified Treasury Staff Operational None identified Treasury Staff Operational None identified Treasury Staff A&A Staff Operational Management None identified Treasury Staff Operational None identified Treasury Agency Staff Operational None identified Agency Staff A&A Staff Operational None identified 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Report No. Description TRM R 19 Payment Stop, Cancellation, Deletion Reports Outstanding Payments TRM R 20 TRM R 21 Paid Items TRM R 22 Payment Exception Reports Quarterly Report for Clearing and Revolving Accounts TRM R 23 Frequency and Triggering Event Periodic On Demand, Periodic Audience(s) On Demand, Periodic On Demand, Periodic On Demand, Periodic Quarterly Treasury Staff Agency Staff A&A Staff Treasury Staff Classification Governing Laws and Policies Operational None identified Agency Staff A&A Staff Treasury Staff Agency Staff A&A Staff Treasury Staff Agency Staff A&A Staff Treasury Staff Treasury A&A Staff Agency Staff Operational None identified Operational None identified Operational None identified Management Section 17.58(4), F.S. Chapter 69C1.005, F.A.C. TRM R 24 Annual Report of Outside Banking Service Contracts By July 15th Treasury Management Chapter 69C9.005, F.A.C. TRM R 25 Annual Qualified Public Depository Report Revolving Fund Account Listing Annual Agency Staff Treasury Staff Management Section 280.16, F.S. On Demand Operational None identified TRM R 27 Quarterly Revolving Account Report Periodic Treasury Staff A&A Staff Agency Staff Agency Staff Treasury Staff EOG Management TRM R 28 Revolving Fund Balance Report (Florida PALM Ledger Balance) On Demand Treasury Staff A&A Staff Agency Staff Operational Section 17.58, F.S. Chapter 69C1.005 None identified TRM R 26 Page 278 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Report No. Description TRM R 29 CRA Bank Activity Reports used for Reconciliation CRA Daily Bank Data Error Report Closed Account Report TRM R 30 TRM R 31 TRM R 32 TRM R 33 CSH R 2 Frequency Audience(s) and Triggering Event Periodic, Agency Staff On Treasury Staff Demand Classification Governing Laws and Policies Operational None identified Daily Treasury Staff Operational None identified On Demand Treasury Staff A&A Staff Agency Staff Treasury Staff Agency Staff Treasury Staff Agency Staff Federal Government Operational None identified Operational None identified Management Federal Cash Management Improvement Act Section 215.94, F.S. Section 17.54, F.S. Draft Annual CMIA Report Final Annual CMIA Report Annually Report of Transactions including Fund Receipts and Payments Annually as soon after 7/1 as practical Annually Governor, Management President of the Senate, Speaker of the House of Representatives 10.10 Accounting Events Accounting Event ID TRM AE 1.3 TRM AE 1.6 TRM AE 1.7 TRM AE 1.8 TRM AE 1.9 TRM AE 1.12 TRM AE 1.17 TRM AE 2.11 Page 279 of 306 Description Record SPIA Balances Move Available Funds from Concentration Account to Disbursement Accounts to Cover Needed Payments Move Cash from Custodial Bank Account to Disbursement Account Move Cash from Concentration Account to Custodial Bank Account for investment Wire Funds from Custodial Bank Account to SPIA Participants for Liquidations Move Funds as Needed between A&A Accounts Move Funds as Needed between Agency Accounts Post to Appropriate Agency Account (Deposit, Deposit Adjustment, Return) 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Accounting Event ID TRM AE 2.12 TRM AE 3.2 TRM AE 3.5 TRM AE 3.12 TRM AE 3.14 TRM AE 3.17 TRM AE 4.7 TRM AE 4.10 TRM AE 7.9 TRM AE 8.5 TRM AE 8.14 TRM AE 8.15 TRM AE 8.19 TRM AE 8.20 TRM AE 9.9 Description Post Unidentified Revenue Transactions to Appropriate Suspense Account Record Investment Portfolio Allocation Record Internal Trade Information (Purchases, Sale, Maturity) Record External Trade Information Post Earned Interest Calculations Post Apportionment (State Funds, SPIA, CRA) Clear Outstanding Payment Record Record Suspense Entry for non-matching payments Initial Establishment of Revolving Fund Record Revolving Fund Replenishment Revolving Fund Transaction Correcting Entry Post Transactions for CRA Data Post CRA Investment/Disinvestment Transactions System Apportions Interest and Fees to Agency Participants at Lowest Level Record Increased Revolving Fund Balance (Payment in P2P) 10.11 Key Performance Indicators/Measure Measure Relevance Portfolio Interest Earnings Performance Accurate cash forecasting can lead to better investment decisions Grant Draw/Payment Clearance Performance How timely are draws to payments to minimize interest owed to Federal government Timely recording of Revolving Fund expenditures Capture expenditure information more timely and ensure at the authorized balance measured against policy requirements Page 280 of 306 Data Elements Needed to Generate Measure Return on investment per dollar invested, Trends for the return on investments annual by month compared to previous years Average number of days between receipt of funds and Payment clear date, Number of draws made greater than three days prior to payment date, Amount of interest paid to Feds/total amount of draws, Trends for the three measures identified above by month and annually Date of transaction compared to date of accounting entry 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Measure Relevance Timely reimbursement of Revolving Funds Capture reimbursement information measured against policy requirements Helps to identify problem areas, Process performance Number of outstanding bank reconciling items Frequency of bank reconciling exceptions Effectiveness of electronic postings, Effectiveness of initial transaction entry Number of outstanding bank reconciling items older than one week Trends identify ability to reconcile bank items in a reasonable amount of time Number of bank accounts Management of bank accounts and Leveraging existing bank accounts Number of banking relationships Use of non-Treasury contracted banks should be minimized Data Elements Needed to Generate Measure Date of reimbursement transaction vs. date of expenditure Number of exceptions for each (named) bank reconciliation processes, Trends for reconciliation measures identified above by month and annually Amount of time to resolve exception for each (named) bank reconciliation process, Trends for resolution of exceptions by month and annually Number of unreconciled bank items with elapsed time greater than one week, Number of unreconciled bank items with elapsed time greater than one month, Trends for measures identified above by month and annually Number of bank accounts opened and closed during the month, Number of bank accounts opened and closed during the year, Net change in number of bank accounts for the year, Trends for bank account measures identified annually Number of banking relationships at the beginning and end of year, Year-overyear trends for number of banking relationships 10.12 Future Enhancements Revolving Fund functionality incorporated into the accounting system Trading incorporated into the accounting system Page 281 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management 10.13 Standard Business Process Flows Page 282 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 283 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 284 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 285 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 286 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 287 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 288 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 289 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 290 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Treasury Management Page 291 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions 4. Definitions A Accounts Receivable – money that a customer legally owes and there is a reasonable expectation of collection Agency Business System – a system, database, or other source of data wholly owned and operated by a state agency Agency Transfer – a transfer authorized by the head of each department or the Chief Justice of the Supreme Court of the originally approved budget between different categories within a budget entity and identical funding sources or between different budget entities within the same categories and identical funding sources; transfers are limited to 5% or 250,000, whichever is greater, of the original approved budget Aging – technique for evaluating the composition of accounts receivable by grouping according to length of time the accounts have been outstanding Allotments – the breakdown of an appropriation for planning and management purposes Annual Report – a report that is produced once a year for varying user needs, such as for statutory reporting requirements or federal reporting requirements Appropriation Category – lowest level of funding in the General Appropriations Act, representing a major expenditure classification Appropriations – the legal authorization to make expenditures for specific purposes within the timeframes and amounts authorized by law Approved Budget (Budget) – the approved plan of operation consistent with the General Appropriations Act and other substantive legislation or appropriations approved through the interim budget amendment process. Includes total appropriation from the GAA, and supplemental appropriations, and any additional appropriations, less any vetoes, reserves, or other adjustments Asset – real, tangible, or intangible personal property having a useful life extending beyond one year Automated Clearing House (ACH) – an electronic funds transfer system B Back of the Bill Appropriation – General Appropriation Act bill sections greater than seven,, which establish the intent of other budgetary actions (for example, additional appropriations or re-appropriation of prior year budget) Page 292 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Biweekly/Monthly Payrolls – these payrolls have been established primarily for the purpose of paying regular wages Budget Amendment – legal means by which an adopted budget can be modified Budget Amendment Processing System (BAPS) – an application that manages the budget amendment process for the State and is maintained by the Executive Office of the Governor Budget Entity – a unit or function which reflects the organization to which funds are specifically appropriated in the GAA. A budget entity can be a department, division, program or service Business Intelligence (BI) – an umbrella term that includes the applications, infrastructure, tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance C Capital Improvement Program (CIP) Plan– an agency’s five-year plan for facility needs which identifies the expenditures necessary for new facilities, adequate maintenance and repair of existing capital assets, facility leases, and grants to local governments and non-state entities Capitalized Asset – real, tangible, or intangible personal property that has a cost equal to or greater than the established capitalization threshold and has a useful life extending beyond one year Carry Forward – budget for payables and encumbrances, and certain expenditure refund receivables that are carried over from the end of one fiscal year to the beginning of the next fiscal year. Carry Forward expenditures are recognized in the fiscal year they occur and not in the fiscal year used Cash Accounting Basis – an accounting method that recognizes revenues when cash is received and expenses when cash is paid out Cash Management Improvement Act (CMIA) – the Federal Cash Management Improvement Act of 1990 provides general rules and procedures for the efficient transfer of federal financial assistance between the federal government and states Catalog of Federal Domestic Assistance (CFDA) – a government-wide directory of Federal programs, projects, services, and activities that provide assistance or benefits to the American public Catalog of Federal Domestic Assistance (CFDA) Number – the five digit number assigned to a Federal program in the CFDA Page 293 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Catalog of State Financial Assistance (CSFA) - a directory of state projects that provide financial assistance to non-state entities Catalog of State Financial Assistance (CSFA) Number- the five digit number assigned to a state project in the CSFA Category – a dual purpose code that either sub-defines appropriations or defines a revenue source Certified Forward – the balance of any appropriation for fixed capital outlay which is not disbursed but is expended, contracted, or committed to be expended prior to February 1 of the second fiscal year or the third fiscal year if it is for an educational facility or for a construction project of a state university. Agencies have to certify the remaining balances at the end of each fiscal year, after the February 1st certification. Chief Financial Officer (CFO) – as provided in section 4(c), Article IV of the State Constitution, the CFO is the chief fiscal officer of the State and is responsible for settling and approving accounts against the State and keeping all State Funds and securities. The CFO serves as the department head of the Department of Financial Services (DFS) Clearing Bank – a bank used by agencies to deposit cash where there is not a contracted Treasury depository bank nearby Collection Agency – an agency contracted by the State to pursue recovery of funds due to the State accounts which have been deemed delinquent Commodity Codes – standard classification codes for products and services used to detail where money is spent Component Unit – legally separate organization for which the elected officials of the State are financially accountable (e.g., state universities, colleges, and water management districts) and for which the nature and significance of their relationship with the primary government is such that exclusion of these organizations from the primary government's financial statements would be misleading Comprehensive Annual Financial Report (CAFR) – an annually audited report that presents the financial condition of the State at fiscal year-end and the results of operations during the fiscal year, as well as other financial information Concentration Account – a depository account used by the Treasury to deposit cash received by the State. The Concentration Account has sub-accounts with unique account identifiers to track balances by agency and location Consolidated Revolving Account (CRA) – a single bank account managed by the Treasury with sub-accounts for individual agencies that is used by the agencies as a revolving fund to make direct payments and is replenished with General Revenue or a Trust Fund Page 294 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Construction Work in Progress (CWIP) – the construction activity status and accumulation of costs of buildings and other structures, infrastructure, additions, alterations, reconstruction, and installation prior to putting the asset into service Continuing Appropriation (Unique Carry Forward Appropriation Authority Category 13XXXX) – an appropriation automatically renewed based on existing legal authority, period after period, until altered, expires after a specified time period as defined in law or revoked by the Legislature through further legislative action Contract – a written agreement or purchase order issued for the purchase of goods or services or a written agreement for state or federal financial assistance Control – the process of ensuring amounts do not exceed authorized budget limits and the availability of cash for financial transactions Control Subsidiary Ledgers – provides for the maintenance and monitoring of appropriations, cash inflows and outflows, and deposits and investments utilizing the Budget, Cash and Treasury Management Control subsidiary ledgers respectively Cost Allocations – the process of assigning a cost, or a group of costs, to one or more cost objectives, in reasonable proportion to the benefit provided or other equitable relationship. An amount or portion of a resource assigned to a particular recipient, which will include expense allocations, revenue allocations, indirect allocations for grants, and miscellaneous General Ledger allocations (service fees) Criminal Justice Incentive Program (CJIP) Payroll – this payroll is used to pay members of the Law Enforcement field monthly supplemental salary payments to reward educational and other career development activities that go beyond minimum position requirements (F.S. 943.22) Custodial Account – an account with a financial institution used by the Treasury to invest excess cash Custodian – any elected or appointed State officer, board, commission or authority, or any entity or agency entitled to lawful custody of property owned by the State Custodian’s Delegate – a person acting under the supervision of the custodian to whom the custody of the property has been delegated by the custodian Customer – an individual or entity that conducts business and/or financial transactions with the State of Florida or otherwise is obligated to pay funds or incurs debt to the State D Deferred Retirement Option Program – a State of Florida program that provides employees with alternative method for payment of retirement benefits for a specified and limited period, if an employee is an eligible Florida Retirement System (FRS) Pension Plan member Page 295 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Delinquent Accounts Receivable – an account or claim due an agency which remains unpaid on the day after the date upon which the account or claim was due and payable Department of Financial Services (DFS) – the state agency that oversees the fiscal functions of the State of Florida Depreciation – the systematic and rational allocation of the acquisition cost of a capitalized asset over the expected useful life of the asset Disbursement Account – an account at a financial institution used by the Treasury to fund disbursements (warrants and EFTs) issued by the State and presented for payment Division of Accounting and Auditing (A&A) – the division within DFS that serves as the functional owner of the State’s accounting system and which establishes, recommends and enforces fiscal policy for the State. It consists of the Bureaus of Financial Reporting, Auditing, State Payrolls, Unclaimed Property, and Vendor Relations and the Office of Fiscal Integrity Division of Treasury (Treasury) – the division within DFS that performs cash management and investing activities, collateral management, and a program of public employee deferred compensation for the State. It consists of the Bureaus of Funds Management, Collateral Management, and Deferred Compensation E Electronic Funds Transfer (EFT) – electronic payments transmitted between financial institutions (e.g., ACHs, wires) Employee Portal - provides state employees the ability to make inquiries into their payroll information. This includes earnings statements, W-4 information, W-2 forms, reimbursements (e.g., travel and flexible benefits), and verification of eligibility for tuition waiver Encumbrance – an amount of budget committed for the payment of goods and/or services Enterprise – refers to designated state entities (DMS, EOG, DFS) which comprise the State’s core functions to provide all state agencies with fiscal, management, and accounting support Enterprise Performance Management (EPM) - the process of monitoring performance across the enterprise with the goal of improving business performance. An EPM system integrates and analyzes data from many sources including, but not limited to, e-commerce systems, front-office and back-office applications, data warehouses and external data sources. Advanced EPM systems can support many performance methodologies such as the balanced scorecard External Manager – a company hired to manage investment portfolios on behalf of the Treasury Page 296 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions F Facilities and Administrative (F&A) Costs – shared service costs incurred by the agency that are not directly charged to a specific grant or project; examples: administrative/executive services, utility costs, physical plant costs Fiscal Year (FY) – any consecutive twelve-month period of time when an organization’s annual financial records commence and conclude. The FY for the State of Florida begins on July 1 and ends the following June 30 Fixed Capital Outlay (FCO) – the appropriation category used to fund real property (land, buildings) including additions, replacements, major repairs, and renovations to real property Florida Accountability Contracts Tracking System (FACTS) – provides a means to track state contracts by agency and gives the public access to contract information Florida Accounting and Information Resource (FLAIR) – a double entry, computer-based, General Ledger accounting subsystem, which is utilized to perform the State’s accounting and financial management functions. Florida Financial Management Information System (FFMIS) – A statutorily defined collection of information systems providing fiscal, management, and accounting support for state decision makers. It provides a means of coordinating fiscal management information and information that supports state planning, policy development, management, evaluation, and performance monitoring. FFMIS is the primary information resource that provides accountability for public funds, resources, and activities. FFMIS is described in Sections 215.90 – 215.96, F.S. as the following: Planning and Budgeting Subsystem (Legislative Appropriation Subsystem/Planning and Budgeting Subsystem or LAS/PBS), functional owner is Executive Office of Governor Florida Accounting Information Resource Subsystem (FLAIR), functional owner is CFO / DFS Cash Management Subsystem (CMS), functional owner is CFO/DFS Purchasing Subsystem (MyFloridaMarketPlace or MFMP), functional owner is Department of Management Services Personnel Information Subsystem (People First), functional owner is Department of Management Services Full Accrual Accounting Basis – accounting method that measures the performance and position of an entity by recognizing revenues when earned and expenses when incurred Fund(s) – used by governmental units to control, monitor, and report on specific resources allocated/budgeted for a specific purpose; or used to denote cash or money Page 297 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions G General Appropriations Act (GAA) – the legislation passed each year which authorizes the budget given to each agency for stated purposes in the performance of functions authorized by law General Ledger (GL) – a master set of accounts in which an entity’s financial transactions are recorded in detail or in summary form. Serves as a central repository for accounting data transferred from all sub-ledgers or Process Areas Grant – a financial assistance support mechanism to an eligible entity to carry out an approved project or activity that supports an approved public purpose Grant Application – a specific form or document for a specific funding opportunity which is used to apply for a grant Grant Award – financial assistance received directly from an awarding entity or indirectly from a pass-through entity to carry out a specific Federal or State program Grant Billing – the process of requesting funds to pay for authorized grant expenditures Grant Agreement – contracts for the expenditure of funds associated with either a CFDA number; a CSFA number; grant from local governmental entity; or a grant from a nongovernmental entity to a recipient or subrecipient Grant Protocol – a checklist configured in Florida PALM using statewide criteria and agencyspecific criteria and used to quality control and authorize grant application activity prior to submission to a grantor Grantor – the provider of funds related to a grant H Hard Close – closing of a period to prevent transactions from being posted to that period I Impairment – a significant and unexpected decline in the service utility (usable capacity) of a capital asset Incurred Obligation (Obligation) – a legal obligation for goods or services that have been contracted for, referred to as an encumbrance in the State’s financial system, or received or incurred by the State and referred to as a payable in the State’s financial system Indirect Costs – costs that have been incurred for common or joint purpose benefitting more than one cost objective and not readily assignable to the cost objective specifically benefitted, without effort disproportionate to the results achieved Page 298 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Inter-Agency Transfers – occurs between agencies and funds based on specific requirements and policies Intra-Agency Transfers- occurs within an agency and agency funds based on specific requirements and policies. Intermediate-Term Investment Portfolio – investments with three to four year duration Inventory – the act of verifying the property for the purpose of determining existence and condition Inventory Tag – a method of marking an item for identification purposes J Journal Transfer – used to allocate an expense or revenue from one account or sponsored project to another, or to effect transfers between certain chart of account values within an account or sponsored project L Ledger – a permanent summary of amounts entered in supporting journals, which list individual transactions by date Legally Collectible – an obligation where this is no lawful restriction on pursuing collection Legislative Appropriations System/Planning and Budgeting Subsystem (LAS/PBS subsystem) - applications that manage the appropriations preparation, approval, and execution process for the State. It consists of the Legislative Appropriation System managed by the Legislature and the Planning and Budgeting Subsystem managed by the Executive Office of the Governor Legislative Budget Commission (LBC) – committee composed of members from Senate and House of Representatives authorized to review and approve or disapprove budget amendments Legislative Budget Request (LBR) – a request submitted to the Legislature for spending authority an agency believes it will need to perform its authorized functions or functions for which it is requesting authorization Liquidity Investment Portfolio – investments with up to two-year duration Long Range Program Plan (LRPP) – a five-year plan created by each agency which identifies the agency’s mission, goals, objectives, and performance measures which provide the framework for the development of budget requests Long-Term Investment Portfolio – investments with up to six-year duration Page 299 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions M Maintenance of Effort (MOE) – a requirement contained in certain grants, which requires a specified level of state effort or state presence must be maintained in the area for which federal funds will be provided Management Report – provides summary information for decision making and performance monitoring Matching Funds – a requirement contained in certain grants that the recipient must use State Funds and other in-kind contributions to meet a certain percentage of the total cost of the program Memorandum of Understanding – a written document executed by two or more parties that establishes policies, procedures, or requirements related to activities of mutual concern Miscellaneous Collection Deduction – amounts collected from state employees via payroll deduction which are paid to external parties on behalf of the employee (e.g., Child support or alimony payments, Internal Revenue Service Levies, defaulted student loans, or debt garnishments) Modified Accrual Accounting Basis – accounting method under which revenues are recognized in the period they become available and measurable, and expenditures are recognized in the period the associated liability is incurred MyFloridaMarketPlace (MFMP) – the State’s Enterprise-wide secure web-based procurement system. The Department of Management Services is the owner of this system. N Non-capitalized Asset – real, intangible, or tangible personal property that does not meet the capitalization requirements and are expended in the year of acquisition and may be tracked and inventoried each year for accountability O Obligations – a duty to pay money to another party On Demand Payroll - provides agencies with short turn around payments, such as emergency salary payments, leave payouts for separated employees where a miscellaneous deduction (deferred comp, recovery of State Funds, etc.) must be taken, to correct processing errors, settlement payments, back pay, retroactive pay, and beneficiary payments On-Demand Report – a report that is not scheduled, but created on an as-needed basis Page 300 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Operating Budget – the approved plan of operation consistent with the GAA and other substantive legislation or appropriations approved through the interim budget amendment process Operational Report – provides information intended to support day to day activities P Participant – an individual receiving benefits under a federal or state project or program Payable – liability owed to pay for goods and services received or for other obligations (debt owed by the State) Payee – an individual or entity that is eligible to receive a payment from the State Payment – an exchange of funds to compensate or discharge an obligation Payment Offset (Offset) – a deduction from a payment for debts owed (e.g., retainage, garnishment, tax liens, etc.) Payroll Requisition – electronic files submitted for payroll processing which contains basic pay information (e.g., gross, pay, personal deductions and accounting information) Payroll Types – on demand, supplemental, biweekly, monthly, supplemental, CJIP, State Active Duty and Awards People First – the State of Florida’s self-service, secure, web-based human resource information system and enterprise-wide suite of human resource (HR) services managed by the Department of Management Services Periodic Report – a report that is generated at regular intervals such as every day, week, month, etc. Personnel Profile – personal and position specific data for an employee, e.g., contact information, insurance, other deductions, position funding source Miscellaneous Deduction – amounts collected from state employees via payroll deduction which are paid to external parties on behalf of the employee (e.g., child support or alimony payments, Internal Revenue Service levies, defaulted student loans, or debt garnishments) Posted Invoice- fully approved invoice scheduled for payment processing Project – a temporary endeavor that requires the separate accumulation of costs and contains a set of activities designed to achieve a specific outcome Prompt Payment Requirements – laws establishing the processing time limits for paying vendor invoices and interest penalties if those processing time limits are not met (Section 215.422, F.S.) Page 301 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Property – capitalized and non-capitalized assets that are tracked in the system Protocol – business rules that can be configured in a system that can require certain steps to occur before certain other steps in the system R Recipient – an individual or entity that receives financial assistance directly from an awarding agency to carry out an activity under a federal or state project or program relating to a Grant Releases – the method used for controlling the availability for use of an appropriation in which the amount of budget is identified (usually released quarterly in the case of general revenue and annually for trust funds and certain categories) Reports – are formal records/statements of the financial activities and position of the State. Reports can be generated in in many forms, such as Edit, On-Screen, Query, and Printed Reports for review Reserves – a budgeted amount segregated from available appropriations and held until certain conditions set by the Legislature are met by an agency at which time they are released to the agency for their use Reversions – the balance of appropriations which are not expended by an authorized date (generally September 30 for operational appropriations and February 1 of the second year for fixed capital outlay appropriations) Revolving Fund – a fund maintained by an agency at a financial institution outside of the Treasury or within the CRA account that is used to make direct payments by the agency and is replenished with General Revenue or a Trust Fund S Salary Rate – the monetary compensation authorized to be paid a position on an annualized basis. The term does not include moneys authorized for benefits associated with the position. Salary Rate Reserve – the withholding of a portion of the annual salary rate for a specific purpose. Schedule of Expenditures of Federal Awards (SEFA) – a report of all federal expenditures within the current fiscal year by CFDA number Separation – the act of removing an employee from an established or Other Personal Services position due to severance of employment from the agency Settlement – the process of the Treasury accounting for transactions processed through the ACH operator Page 302 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Settlement Date – the day on which settlement occurs (e.g., funds actually change hands as a result of an ACH entry) Short-Term Investment Portfolio – investments with one to three-year duration Soft Close – closing of a period for operational transactions while allowing for the period to be adjusted for accruals and corrections Special Purpose Investment Account (SPIA) – an investment account established to invest funds of agencies, boards, associations, or entities created by the State Constitution or Law. It includes the balance in the CRA State Active Duty Payroll – this payroll will process payments for airmen and soldiers of the Florida National Guard who were ordered to State Active Duty or who are in a training status for emergencies. The Department of Military Affairs is the only agency that may use this payroll type State Plan – federally required narratives outlining how certain programs will be implemented and operated by the State Statewide Cost Allocation Plan (SWCAP) – a prorated share of the cost of services provided by state central service agencies which are reimbursable to the state pursuant to the provisions of Office of Management and Budget (OMB) Uniform Guidance. Preparation of the Statewide Cost Allocation Plan and coordination thereof with all applicable parties is the responsibility of the Department of Financial Services Subrecipient – an entity that receives financial assistance from a pass-through entity to carry out part of a Federal or State program; but does not include the beneficiary of such program Supplemental Appropriations – appropriations enacted by the Legislature independent of the GAA. This can include further clarification and intent from the Legislature and may also include appropriations authorized by special proclamations, acts or other legislation not appearing in the GAA Supplemental Payroll – used for paying an employee a salary payment when the employee did not receive payment on a regular biweekly or monthly payroll or to make supplemental payments (e.g., leave payout, uniform allowance, on-call, overtime) to an employee T Transparency Report – consists of reports or information prepared and posted for the public to search/research via the State’s Transparency Portal Trial Balance – a report of balances of the General Ledger accounts Page 303 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Definitions Trust Fund – state account(s) established by the Legislature consisting of moneys received by the State which under law or under trust agreements are segregated for a purpose authorized by law U Uncollectible Accounts Receivable – amounts due to an agency that they are unable to collect Uniform Guidance – Office of Management and Budget (OMB) guidance to Federal agencies on government-wide policies and procedures for the award and administration of grants and agreements and Federal agency regulations implementing that OMB guidance V Valid Vendor – an individual or entity that is eligible to receive a payment that is associated with the exchange of commodities or services and has successfully passed the IRS Taxpayer Identification Number Match program and submitted all required paperwork/information Verified – event of matching the cash deposited into the Concentration Account to the agency record in the accounting system to validate the amount and record the cash balance in the appropriate agency and fund W Warrant – a written order to pay that instructs the Treasury to pay the warrant holder on demand Warrant Escheatment – the process of turning over uncashed warrants issued by the State of Florida pursuant to unclaimed property laws Workflow – Orchestrated and repeatable patterns of business activity enabled by the systematic organization of resources into processes with specific approvals that transform materials, provide services, or process transactional information Write-off – a procedure for accounting for receivables deemed uncollectible Page 304 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 References/Citations 5. References/Citations Chief Financial Officer. CFO Memos. www.myfloridacfo.com. Department of Financial Services. FLAIR and CMS Replacement Project Business Process Standardization Level 1. February 11, 2015. Division of Accounting and Auditing, Florida Accounting Codes. North Highland Worldwide Consulting. Agency Business System Inventory. 2014. PDF file. North Highland Worldwide Consulting. Cost Model. 2014. PDF file. North Highland Worldwide Consulting. FLAIR Study. 2014. PDF file. North Highland Worldwide Consulting. Inventory of Agency Systems Interfacing with FLAIR. 2014. PDF file. Sunshine Online. Florida Statutes. www.leg.state.fl.us. Page 305 of 306 11/25/2015 Department of Financial Services BPS13: Level 2 Standardized Business Process Models – Version 1.0 Appendix Revision History Date 07/21/2015 08/20/2015 08/27/2015 Author, Organization Anja Allen, EY Anja Allen, EY Joanne Weber, EY Version 1.0 2.0 2.1 08/31/2015 Elizabeth Chao, EY 3.0 09/03/2015 Elizabeth Chao, EY Jordan Landreth, EY Manpreet Singh, EY 3.1 09/08/2015 Elizabeth Chao, EY 3.2 09/13/2015 Mark Fairbank, EY 3.5 09/14/2015 Anja Allen, EY 4.0 10/06/2015 Manpreet Singh, EY 4.1 10/22/2015 Manpreet Singh, EY Robert Bolton, EY 4.2 11/25/2015 Manpreet Singh, EY 5.0 Change Reference Create Master Document Update format Update definitions Begin compilation, added content for general sections, and updated definitions Aligned narratives to BPS10, updated general section content, added alternative text to tables, formatted for consistent styling, updated definitions Removed all accounting entries columns, added placeholders for BPS10 Process Flow diagram pages Reviewed document Incorporate review and QA comments. Conduct final review. Incorporated critical feedback from State round 1 review Incorporated feedback from State round 1 review Incorporated feedback based on joint review with the State from round 2 Quality Assurance Review Name Role Date Chris Ward EY QA Reviewer 09-14-2015 Dan Williams EY Engagement Partner 09-13-2015 Page 306 of 306 11/25/2015