Elizabeth City State University The Office of Institutional Effectiveness, Research, and Assessment Sophomore Survey Analysis 1998-2008 The University of North Carolina-General Administration (UNC-GA) developed a system of student surveys to help evaluate institutional performance. During the spring 1998, 2000, 2002, 2004, and 2008 semester, all sixteen UNC campuses conducted a survey of sophomores. The purpose of the Sophomore Survey is to gather information concerning the undergraduate experience at Elizabeth City State University. Questions concerning the students’ assessment of faculty contributions, academic environment, satisfaction with services, knowledge & skill development and evaluation of campus atmosphere are compiled in this report. Section A. Faculty Contribution Please evaluate how well faculty members at this campus do each of the following. Please mark only one response for each. A1 - Faculty Set High Expectations For You To Learn Excellent Bacc II ECSU Good Fair Excellent and Good Combined Poor # % # % # % # % # % 1998 25 14.6 98 57.3 44 25.7 4 2.3 123 71.9 2000 20 16.1 73 58.9 29 23.4 2 1.6 93 75 2002 34 17.1 118 59.3 45 22.6 2 1 152 76.4 2004 54 28.7 97 51.6 35 18.6 2 1.1 151 80.3 2006 37 26.6 83 59.7 19 13.7 . . 120 86.3 2008 59 59 41 41 . . . . 100 100 1 A2 - Faculty Respect Diverse Learning Styles Excellent Bacc II ECSU Good Fair Excellent and Good Combined Poor # % # % # % # % # % 1998 18 10.5 86 50 55 32 13 7.6 104 60.5 2000 11 8.8 75 60 32 25.6 7 5.6 86 68.8 2002 29 14.4 110 54.5 55 27.2 8 4 139 68.8 2004 37 19.5 99 52.1 45 23.7 9 4.7 136 71.6 2006 26 18.7 77 55.4 33 23.7 3 2.2 103 74.1 2008 35 35 64 64 1 1 . . 99 99 A3 - Faculty Encourage You To Be An Active Learner Excellent Bacc II ECSU Good Fair Excellent and Good Combined Poor # % # % # % # % # % 1998 40 23.3 93 54.1 35 20.3 4 2.3 133 77.3 2000 21 16.9 78 62.9 21 16.9 4 3.2 99 79.8 2002 41 20.3 103 51 49 24.3 9 4.5 144 71.3 2004 48 25.3 105 55.3 32 16.8 5 2.6 153 80.5 2006 37 26.6 79 56.8 22 15.8 1 0.7 116 83.5 2008 38 38 62 62 . . . . 100 100 A4 - Faculty Encourage Student-Faculty Interaction Excellent Bacc II ECSU Good Fair Excellent and Good Combined Poor # % # % # % # % # % 1998 23 13.5 74 43.5 57 33.5 16 9.4 97 57.1 2000 19 15.2 59 47.2 36 28.8 11 8.8 78 62.4 2002 31 15.3 96 47.5 63 31.2 12 5.9 127 62.9 2004 37 19.5 92 48.4 53 27.9 8 4.2 129 67.9 2006 27 19.6 65 47.1 42 30.4 4 2.9 92 66.7 2008 36 36 63 63 1 1 . . 99 99 2 A5 - Faculty Provide Frequent Feedback Excellent Bacc II ECSU Good Fair Excellent and Good Combined Poor # % # % # % # % # % 1998 22 12.9 72 42.1 65 38 12 7 94 55 2000 8 6.5 70 56.9 39 31.7 6 4.9 78 63.4 2002 24 11.9 97 48.3 69 34.3 11 5.5 121 60.2 2004 35 18.5 101 53.4 46 24.3 7 3.7 136 72 2006 28 20.4 72 52.6 36 26.3 1 0.7 100 73 2008 37 37 52 52 11 11 . . 89 89 A6 - Faculty Encourage You to Devote Time and Energy to Coursework Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 44 25.9 24 19.2 35 17.3 50 26.3 38 27.5 52 52 Good # 94 76 115 109 79 46 Fair % 55.3 60.8 56.9 57.4 57.2 46 3 # 32 23 48 29 21 2 Poor % 18.8 18.4 23.8 15.3 15.2 2 # . 2 4 2 . . % . 1.6 2 1.1 . . Excellent and Good Combined # 138 100 150 159 117 98 % 81.2 80 74.3 83.7 84.8 98 A7 - Faculty Develop Cooperative Learning Opportunities Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 21 12.3 11 8.8 23 11.4 36 18.9 27 19.6 45 45 Good # 88 73 105 98 80 45 Fair % 51.5 58.4 52 51.6 58 45 # 56 37 66 50 27 10 Excellent and Good Combined Poor % 32.7 29.6 32.7 26.3 19.6 10 # 6 4 8 6 4 . % 3.5 3.2 4 3.2 2.9 . A8 - Faculty Care About Your Academic Success Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 28 16.3 15 12.6 29 14.7 35 19.1 33 24.6 43 43 Good # 84 61 104 108 74 54 Fair % 48.8 51.3 52.8 59 55.2 54 # 51 39 50 38 23 3 # 9 4 14 2 4 . % 5.2 3.4 7.1 1.1 3 . A9 - Evaluation of Instructors on These Previous Eight Measures Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 19 11.2 11 8.9 24 12.4 36 19.1 29 21.6 38 38 Good # 95 80 111 110 73 48 Fair % 55.9 65 57.5 58.5 54.5 48 4 # 53 30 52 41 31 8 # 3 2 6 1 1 6 # 112 76 133 143 107 97 % 65.1 63.9 67.5 78.1 79.9 97 Excellent and Good Combined Poor % 31.2 24.4 26.9 21.8 23.1 8 % 63.7 67.2 63.4 70.5 77.5 90 Excellent and Good Combined Poor % 29.7 32.8 25.4 20.8 17.2 3 # 109 84 128 134 107 90 % 1.8 1.6 3.1 0.5 0.7 6 # 114 91 135 146 102 86 % 67.1 74 69.9 77.7 76.1 86 Section B. Help Outside the Classroom Based on you experience so far, how would you evaluate each of the following services? If you have not had enough experience with a service to evaluate it, please mark the response "Don't know/did not use," and skip to the next service. Please mark only one response for each lettered item. B1a - Orientation for New Students: Length of Session Excellent Bacc II ECSU Good Fair Excellent and Good Combined Poor # % # % # % # % # % 1998 24 15.1 93 58.5 39 24.5 3 1.9 117 73.6 2000 9 7.6 71 60.2 37 31.4 1 0.8 80 67.8 2002 39 21 104 55.9 38 20.4 5 2.7 143 76.9 2004 47 26.1 106 58.9 27 15 . . 153 85 2006 41 31.3 72 55 18 13.7 . . 113 86.3 2008 30 34.9 53 61.6 3 3.5 . . 83 96.5 B5b - Technology Services: Hours of Operation for Computer Center Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 55 33.7 41 35.3 78 42.2 87 48.3 47 36.4 26 29.9 Good # 76 51 77 75 63 40 Fair % 46.6 44 41.6 41.7 48.8 46 5 # 23 16 26 13 14 14 Poor % 14.1 13.8 14.1 7.2 10.9 16.1 # 9 8 4 5 5 7 % 5.5 6.9 2.2 2.8 3.9 8 Excellent and Good Combined # 131 92 155 162 110 66 % 80.4 79.3 83.8 90 85.3 75.9 B1c - Orientation for New Students: Helpfulness of Staff Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 23 14.5 18 14.6 37 19.8 54 30.2 34 25.4 46 50.5 Good # 98 83 96 97 73 40 Fair % 61.6 67.5 51.3 54.2 54.5 44 # 31 18 47 26 26 . Excellent and Good Combined Poor % 19.5 14.6 25.1 14.5 19.4 . # 7 4 7 2 1 5 % 4.4 3.3 3.7 1.1 0.7 5.5 B1d - Orientation for New Students: Accommodations Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 11 7.1 7 6 21 11.7 43 25.3 32 24.6 20 25.6 Good # 86 70 97 92 67 43 Fair % 55.8 59.8 53.9 54.1 51.5 55.1 6 # 47 36 53 33 30 15 # 10 4 9 2 1 . % 76.1 82.1 71.1 84.4 79.9 94.5 Excellent and Good Combined Poor % 30.5 30.8 29.4 19.4 23.1 19.2 # 121 101 133 151 107 86 % 6.5 3.4 5 1.2 0.8 . # 97 77 118 135 99 63 % 63 65.8 65.6 79.4 76.2 80.8 B1e - Orientation for New Students: Overall Excellent Bacc II ECSU Good Fair Excellent and Good Combined Poor # % # % # % # % # % 1998 14 8.9 103 65.2 39 24.7 2 1.3 117 74.1 2000 11 9.1 88 72.7 20 16.5 2 1.7 99 81.8 2002 37 19.6 101 53.4 44 23.3 7 3.7 138 73 2004 45 25 108 60 27 15 . . 153 85 2006 33 25.8 75 58.6 19 14.8 1 0.8 108 84.4 2008 29 33 46 52.3 13 14.8 . . 75 85.2 B2a - Academic Advising: Access to Advisor Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 58 34.3 31 24.8 53 26.9 65 34.9 39 29.1 43 43 Good # 63 58 70 80 56 45 Fair % 37.3 46.4 35.5 43 41.8 45 # 38 25 51 26 32 10 Excellent and Good Combined Poor % 22.5 20 25.9 14 23.9 10 # 10 11 23 15 7 2 % 5.9 8.8 11.7 8.1 5.2 2 B2b - Academic Advising: Sufficient Time With Advisor Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 45 26.6 29 23.4 44 22.2 50 27 33 25.2 32 33.3 Good # 66 53 72 85 58 42 Fair % 39.1 42.7 36.4 45.9 44.3 43.8 7 # 45 32 56 31 31 20 # 13 10 26 19 9 2 % 71.6 71.2 62.4 78 70.9 88 Excellent and Good Combined Poor % 26.6 25.8 28.3 16.8 23.7 20.8 # 121 89 123 145 95 88 % 7.7 8.1 13.1 10.3 6.9 2.1 # 111 82 116 135 91 74 % 65.7 66.1 58.6 73 69.5 77.1 B2c - Academic Advising: Accurate Information About Degree Requirements and Course Sequencing Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 54 32 32 25.8 38 19.5 57 30.3 34 25.4 37 38.5 Good # 70 64 90 85 67 42 Fair % 41.4 51.6 46.2 45.2 50 43.8 # 29 21 48 39 28 9 Poor % 17.2 16.9 24.6 20.7 20.9 9.4 # 16 7 19 7 5 8 % 9.5 5.6 9.7 3.7 3.7 8.3 B2d - Academic Advising: Knowledge of Campus Policies and Procedures Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 33 19.8 15 12.3 32 16.5 40 21.9 42 31.6 36 38.3 Good # 75 70 103 107 61 41 Fair % 44.9 57.4 53.1 58.5 45.9 43.6 # 45 32 49 29 27 11 Poor % 26.9 26.2 25.3 15.8 20.3 11.7 # 14 5 10 7 3 6 % 8.4 4.1 5.2 3.8 2.3 6.4 B2e - Academic Advising: Overall Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 33 20.4 20 16.3 37 18.9 47 25 31 23.5 37 38.5 Good # 82 71 92 103 72 37 Fair % 50.6 57.7 46.9 54.8 54.5 38.5 8 # 38 28 54 31 27 20 # 9 4 13 7 2 2 # 124 96 128 142 101 79 % 73.4 77.4 65.6 75.5 75.4 82.3 Excellent and Good Combined # 108 85 135 147 103 77 % 64.7 69.7 69.6 80.3 77.4 81.9 Excellent and Good Combined Poor % 23.5 22.8 27.6 16.5 20.5 20.8 Excellent and Good Combined % 5.6 3.3 6.6 3.7 1.5 2.1 # 115 91 129 150 103 74 % 71 74 65.8 79.8 78 77.1 B3a - Academic Assistance or Tutoring: Writing Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 18 28.6 6 9.8 28 25 24 25 26 29.9 15 62.5 Good # 30 40 60 58 45 5 Fair % 47.6 65.6 53.6 60.4 51.7 20.8 # 12 12 21 11 15 4 Excellent and Good Combined Poor % 19 19.7 18.8 11.5 17.2 16.7 # 3 3 3 3 1 . % 4.8 4.9 2.7 3.1 1.1 . B3b - Academic Assistance or Tutoring: Reading Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 19 28.8 8 14.3 23 21.1 15 16 21 25 9 45 Good # 35 31 64 65 49 7 Fair % 53 55.4 58.7 69.1 58.3 35 # 10 13 20 11 14 4 # 2 4 2 3 . . % 3 7.1 1.8 3.2 . . B3c - Academic Assistance or Tutoring: Mathematics Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 22 26.5 16 22.2 43 29.9 31 25.8 18 19.4 21 48.8 Good # 35 37 74 70 54 14 Fair % 42.2 51.4 51.4 58.3 58.1 32.6 9 # 20 12 21 17 21 8 # 6 7 6 2 . . # 54 39 87 80 70 16 % 81.8 69.6 79.8 85.1 83.3 80 Excellent and Good Combined Poor % 24.1 16.7 14.6 14.2 22.6 18.6 % 76.2 75.4 78.6 85.4 81.6 83.3 Excellent and Good Combined Poor % 15.2 23.2 18.3 11.7 16.7 20 # 48 46 88 82 71 20 % 7.2 9.7 4.2 1.7 . . # 57 53 117 101 72 35 % 68.7 73.6 81.3 84.2 77.4 81.4 B3d - Academic Assistance or Tutoring: Science Bacc II ECSU 2000 2002 2004 2006 2008 Excellent # % 5 8.3 20 18.2 16 15.8 18 20.7 9 25 Good # 38 64 68 50 24 Fair % 63.3 58.2 67.3 57.5 66.7 # 14 21 14 16 2 Excellent and Good Combined Poor % 23.3 19.1 13.9 18.4 5.6 # 3 5 3 3 1 % 5 4.5 3 3.4 2.8 B3e - Academic Assistance or Tutoring: Study Skills Excellent Bacc II ECSU Good Fair ECSU % 71.7 76.4 83.2 78.2 91.7 Excellent and Good Combined Poor # % # % # % # % # % 1998 20 29.9 31 46.3 14 20.9 2 3 51 76.1 2000 9 13.6 40 60.6 13 19.7 4 6.1 49 74.2 2002 26 22.2 67 57.3 21 17.9 3 2.6 93 79.5 2004 10 10.3 67 69.1 15 15.5 5 5.2 77 79.4 2006 14 15.7 55 61.8 20 22.5 . . 69 77.5 2008 13 33.3 24 61.5 2 5.1 . . 37 94.9 B3f - Academic Assistance or Tutoring: Overall Bacc II # 43 84 84 68 33 1998 2002 2004 2006 2008 Excellent # % 18 21.7 26 18.7 25 21.6 19 19.4 17 34.7 Good # 40 87 71 61 30 Fair % 48.2 62.6 61.2 62.2 61.2 10 # 21 23 18 17 2 Excellent and Good Combined Poor % 25.3 16.5 15.5 17.3 4.1 # 4 3 2 1 . % 4.8 2.2 1.7 1 . # 58 113 96 80 47 % 69.9 81.3 82.8 81.6 95.9 B4a - Library Services: Hours of Operation Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 68 41.7 36 29.3 74 39.8 67 39.4 49 39.2 40 45.5 Good # 75 66 83 84 58 36 Fair % 46 53.7 44.6 49.4 46.4 40.9 # 12 16 20 17 14 12 Excellent and Good Combined Poor % 7.4 13 10.8 10 11.2 13.6 # 8 5 9 2 4 . % 4.9 4.1 4.8 1.2 3.2 . B4b - Library Services: Access to Databases and Collections Excellent Bacc II ECSU Good Fair ECSU % 87.7 82.9 84.4 88.8 85.6 86.4 Excellent and Good Combined Poor # % # % # % # % # % 1998 40 25 75 46.9 29 18.1 16 10 115 71.9 2000 22 18.8 65 55.6 20 17.1 10 8.5 87 74.4 2002 58 32.2 82 45.6 34 18.9 6 3.3 140 77.8 2004 56 33.7 87 52.4 19 11.4 4 2.4 143 86.1 2006 45 36.6 57 46.3 17 13.8 4 3.3 102 82.9 2008 31 37.8 44 53.7 7 8.5 . . 75 91.5 B4c - Library Services: Training to Use Library Bacc II # 143 102 157 151 107 76 1998 2000 2002 2004 2006 2008 Excellent # % 30 20 13 11.7 48 29.1 45 28.5 29 25.2 19 32.8 Good # 68 59 65 75 52 31 Fair % 45.3 53.2 39.4 47.5 45.2 53.4 11 # 36 30 36 30 27 8 Excellent and Good Combined Poor % 24 27 21.8 19 23.5 13.8 # 16 9 16 8 7 . % 10.7 8.1 9.7 5.1 6.1 . # 98 72 113 120 81 50 % 65.3 64.9 68.5 75.9 70.4 86.2 B4d - Library Services: Overall Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 42 25.5 23 19.2 64 34.4 51 30.2 48 37.5 37 42 Good # 86 75 90 96 61 45 Fair % 52.1 62.5 48.4 56.8 47.7 51.1 # 29 20 25 18 16 6 Excellent and Good Combined Poor % 17.6 16.7 13.4 10.7 12.5 6.8 # 8 2 7 4 3 . % 4.8 1.7 3.8 2.4 2.3 . B5a - Technology Services: Access to Internet Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 85 51.5 44 36.7 102 54.8 102 55.7 59 44.4 45 49.5 Good # 57 56 61 68 54 32 Fair % 34.5 46.7 32.8 37.2 40.6 35.2 # 18 10 14 11 16 3 # 5 10 9 2 4 11 % 3 8.3 4.8 1.1 3 12.1 B5b - Technology Services: Hours of Operation for Computer Center Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 55 33.7 41 35.3 78 42.2 87 48.3 47 36.4 26 29.9 Good # 76 51 77 75 63 40 Fair % 46.6 44 41.6 41.7 48.8 46 12 # 23 16 26 13 14 14 Poor % 14.1 13.8 14.1 7.2 10.9 16.1 # 9 8 4 5 5 7 % 77.6 81.7 82.8 87 85.2 93.2 Excellent and Good Combined Poor % 10.9 8.3 7.5 6 12 3.3 # 128 98 154 147 109 82 % 5.5 6.9 2.2 2.8 3.9 8 # 142 100 163 170 113 77 % 86.1 83.3 87.6 92.9 85 84.6 Excellent and Good Combined # 131 92 155 162 110 66 % 80.4 79.3 83.8 90 85.3 75.9 B5c - Technology Services: Access to Up-To-Date Facilities Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 47 29.7 26 23 57 30.8 68 38 40 32.3 35 39.3 Good # 77 58 87 93 63 43 Fair % 48.7 51.3 47 52 50.8 48.3 # 24 24 32 17 15 . Excellent and Good Combined Poor % 15.2 21.2 17.3 9.5 12.1 . # 10 5 9 1 6 11 % 6.3 4.4 4.9 0.6 4.8 12.4 B5d - Technology Services: Access to Trained Staff Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 33 20.6 21 18.9 48 26.7 46 26.9 27 22.3 25 30.5 Good # 74 54 84 83 61 36 Fair % 46.3 48.6 46.7 48.5 50.4 43.9 # 44 31 35 35 24 21 # 9 5 13 7 9 . % 5.6 4.5 7.2 4.1 7.4 . B5e - Technology Services: Training Classes Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 23 19.8 9 13.2 40 27.6 46 33.3 29 30.5 28 47.5 Good # 59 35 67 73 48 23 Fair % 50.9 51.5 46.2 52.9 50.5 39 13 # 21 22 31 18 16 8 # 13 2 7 1 2 . # 107 75 132 129 88 61 % 66.9 67.6 73.3 75.4 72.7 74.4 Excellent and Good Combined Poor % 18.1 32.4 21.4 13 16.8 13.6 % 78.5 74.3 77.8 89.9 83.1 87.6 Excellent and Good Combined Poor % 27.5 27.9 19.4 20.5 19.8 25.6 # 124 84 144 161 103 78 % 11.2 2.9 4.8 0.7 2.1 . # 82 44 107 119 77 51 % 70.7 64.7 73.8 86.2 81.1 86.4 B5f - Technology Services: Overall Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 40 24.8 21 17.6 52 28.9 59 32.6 34 27.4 31 35.6 Good # 87 70 91 103 73 45 Fair % 54 58.8 50.6 56.9 58.9 51.7 # 30 26 30 19 16 5 Excellent and Good Combined Poor % 18.6 21.8 16.7 10.5 12.9 5.7 # 4 2 7 . 1 6 % 2.5 1.7 3.9 . 0.8 6.9 B6a - Career-Related Services: Opportunity for Career Assistance Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 19 14.4 21 20.6 33 20.2 47 31.8 36 31 31 44.9 Good # 73 58 87 83 64 31 Fair % 55.3 56.9 53.4 56.1 55.2 44.9 # 34 19 37 14 14 6 # 6 4 6 4 2 1 % 4.5 3.9 3.7 2.7 1.7 1.4 B6b - Career-Related Services: Information on Internships or Other CareerRelated Experiences Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 21 15.4 27 24.8 31 18.6 56 34.6 43 36.8 35 41.7 Good # 74 57 92 85 60 39 Fair % 54.4 52.3 55.1 52.5 51.3 46.4 14 # 34 18 34 19 12 3 % 78.9 76.5 79.4 89.5 86.3 87.4 Excellent and Good Combined Poor % 25.8 18.6 22.7 9.5 12.1 8.7 # 127 91 143 162 107 76 # 92 79 120 130 100 62 % 69.7 77.5 73.6 87.8 86.2 89.9 Excellent and Good Combined Poor % 25 16.5 20.4 11.7 10.3 3.6 # 7 7 10 2 2 7 % 5.1 6.4 6 1.2 1.7 8.3 # 95 84 123 141 103 74 % 69.9 77.1 73.7 87 88 88.1 B6c - Career Related Services: Resources Available to Explore Career Options Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 21 14.9 23 22.3 31 19 50 32.1 36 29.8 32 41.6 Good # 72 55 87 80 61 35 Fair % 51.1 53.4 53.4 51.3 50.4 45.5 # 43 19 38 22 22 5 Poor % 30.5 18.4 23.3 14.1 18.2 6.5 # 5 6 7 4 2 5 % 3.5 5.8 4.3 2.6 1.7 6.5 B6d - Career Related Services: Information Available Through Technology Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 34 22.8 31 28.2 43 25.1 63 38 40 33.3 35 39.3 Good # 84 64 89 89 65 51 Fair % 56.4 58.2 52 53.6 54.2 57.3 # 28 13 31 11 15 3 Poor % 18.8 11.8 18.1 6.6 12.5 3.4 # 3 2 8 3 . . % 2 1.8 4.7 1.8 . . B6e - Career Related Services: Overall Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 22 14.8 22 20.4 34 19.8 50 31.3 36 29.8 33 40.7 Good # 82 65 89 90 63 43 Fair % 55 60.2 51.7 56.3 52.1 53.1 15 # 41 17 43 17 21 4 # 4 4 6 3 1 1 # 93 78 118 130 97 67 % 66 75.7 72.4 83.3 80.2 87 Excellent and Good Combined # 118 95 132 152 105 86 % 79.2 86.4 77.2 91.6 87.5 96.6 Excellent and Good Combined Poor % 27.5 15.7 25 10.6 17.4 4.9 Excellent and Good Combined % 2.7 3.7 3.5 1.9 0.8 1.2 # 104 87 123 140 99 76 % 69.8 80.6 71.5 87.5 81.8 93.8 B7 - Timely Availability of Supplies and Materials From Bookstore Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 37 22.6 18 15.3 36 19 50 27.9 38 28.6 38 39.2 Good # 85 73 99 107 70 34 Fair % 51.8 61.9 52.4 59.8 52.6 35.1 # 31 23 40 19 23 15 Excellent and Good Combined Poor % 18.9 19.5 21.2 10.6 17.3 15.5 # 11 4 14 3 2 10 % 6.7 3.4 7.4 1.7 1.5 10.3 # 122 91 135 157 108 72 Section C. Campus Safety, Class Size, and The Spoken English of Instructors C1 - Do You Feel Campus Has Taken Sufficient Steps to Ensure Your Physical Safety? Yes Bacc II ECSU 1998 2000 2002 2004 2006 2008 # 106 69 93 116 90 58 % 63.5 55.2 46.7 62 66.7 58 Not Sure # % 11 6.6 39 31.2 32 16.1 19 10.2 34 25.2 35 35 16 Yes and Not Sure Combined No # 50 17 74 52 11 7 % 29.9 13.6 37.2 27.8 8.1 7 # 117 108 125 135 124 93 % 70.1 86.4 62.8 72.2 91.9 93 % 74.4 77.1 71.4 87.7 81.2 74.2 C2 - How Many of Your Classes Been Too Large For You To Learn Effectively? Bacc II ECSU 1998 Four or more # % 4 2.4 None One Three Total Two # 88 % 51.8 # 41 % 24.1 # 10 % 5.9 # 27 % 15.9 # 170 % 100 2000 4 3.3 75 61 20 16.3 4 3.3 20 16.3 123 100 2002 6 3 123 61.5 39 19.5 10 5 22 11 200 100 2004 2 1.1 108 58.1 46 24.7 6 3.2 24 12.9 186 100 2006 2 1.5 76 56.7 35 26.1 7 5.2 14 10.4 134 100 2008 3 3 56 56 28 28 . . 13 13 100 100 C3 - In How Many of Your Classes Have You Had Difficulty Understanding The Spoken English of the Instructor? Bacc II ECSU 1998 2000 2002 2004 2006 2008 Four or more # % 20 11.7 21 16.9 32 16 21 11.2 4 3 . . None # 23 22 38 54 25 39 One % 13.5 17.7 19 28.9 18.5 39 # 49 24 49 43 46 28 17 Three % 28.7 19.4 24.5 23 34.1 28 # 30 22 26 26 17 5 Total Two % 17.5 17.7 13 13.9 12.6 5 # 49 35 55 43 43 28 % 28.7 28.2 27.5 23 31.9 28 # 171 124 200 187 135 100 % 100 100 100 100 100 100 Section D. Other Office That Serve You Based on your experience so far, how would you evaluate each of the following services? If you have not had enough experience with a service to evaluate it, please mark the response “Don't know/did not use,” and skip to the next service. For those services that require interaction with staff secretaries, tutors, counselors, office workers, or other people, Please rate how responsive those staff people were to your needs. D1b - Office Evaluation: Registration (Service) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 10 5.8 15 12.1 26 13.4 57 31.3 19 14 13 14.6 Good # 77 67 88 93 74 32 Fair % 45 54 45.4 51.1 54.4 36 # 50 35 55 28 34 33 Excellent and Good Combined Poor % 29.2 28.2 28.4 15.4 25 37.1 # 34 7 25 4 9 11 % 19.9 5.6 12.9 2.2 6.6 12.4 D1c - Office Evaluation: Registration (Staff Responsiveness) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 17 11.8 8 8.2 10 8.1 34 21.7 9 8.2 10 11.6 Good # 56 52 53 85 58 33 Fair % 38.9 53.1 42.7 54.1 52.7 38.4 18 # 46 28 37 34 38 21 # 25 10 24 4 5 22 % 50.9 66.1 58.8 82.4 68.4 50.6 Excellent and Good Combined Poor % 31.9 28.6 29.8 21.7 34.5 24.4 # 87 82 114 150 93 45 % 17.4 10.2 19.4 2.5 4.5 25.6 # 73 60 63 119 67 43 % 50.7 61.2 50.8 75.8 60.9 50 D2b - Office Evaluation: Financial Aid (Service) Bacc II ECSU 1998 2000 Excellent-4 # % 16 9.7 10 8.3 Good-3 # 66 64 Fair-2 % 40 52.9 # 49 32 % 29.7 26.4 Poor-1 # 34 15 % 20.6 12.4 D2c - Office Evaluation: Financial Aid (Staff Responsiveness) Bacc II ECSU 1998 2000 Excellent-4 # % 19 13.6 8 8.4 Good-3 # 48 46 Fair-2 % 34.3 48.4 # 44 25 % 31.4 26.3 Poor-1 # 29 16 % 20.7 16.8 D2ab - Office Evaluation: Financial Aid - Application (Service) Bacc II ECSU 2002 2004 2006 2008 Excellent # % 29 15.8 51 28.5 16 12.2 9 13.2 Good # 65 81 57 29 Fair % 35.3 45.3 43.5 42.6 # 48 39 48 19 # 42 8 10 11 % 22.8 4.5 7.6 16.2 D2ac - Office Evaluation: Financial Aid - Application (Staff Responsiveness) Bacc II ECSU 2002 2004 2006 2008 Excellent # % 8 6.6 32 20.6 5 5.4 13 34.2 Good # 47 81 41 23 Fair % 38.5 52.3 44.1 60.5 19 # 39 33 36 1 Poor % 32 21.3 38.7 2.6 # 28 9 11 1 # 82 74 % 49.7 61.2 Excellent and Good Combined # 67 54 % 47.9 56.8 Excellent and Good Combined Poor % 26.1 21.8 36.6 27.9 Excellent and Good Combined % 23 5.8 11.8 2.6 # 94 132 73 38 % 51.1 73.7 55.7 55.9 Excellent and Good Combined # 55 113 46 36 % 45.1 72.9 49.5 94.7 D2bb - Office Evaluation: Financial Aid - Disbursement (Service) Bacc II ECSU 2002 2004 2006 2008 Excellent # % 21 12 40 23.4 13 10.4 12 20.3 Good # 67 82 51 30 Fair % 38.3 48 40.8 50.8 # 43 40 43 12 Excellent and Good Combined Poor % 24.6 23.4 34.4 20.3 # 44 9 18 5 % 25.1 5.3 14.4 8.5 D2bc - Office Evaluation: Financial Aid - Disbursement (Staff Responsiveness) Bacc II ECSU 2002 2004 2006 2008 Excellent # % 5 4.4 34 23.3 12 11.9 29 39.2 Good # 46 77 44 38 Fair % 40.4 52.7 43.6 51.4 # 37 28 38 2 Poor % 32.5 19.2 37.6 2.7 # 26 7 7 5 % 22.8 4.8 6.9 6.8 D3b - Office Evaluation: Food Services (Service) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 3 2.4 3 3.4 10 6.8 21 14.7 6 5.1 25 43.1 Good # 30 27 43 50 35 21 Fair % 23.8 31 29.1 35 29.7 36.2 20 # 46 41 47 34 49 3 # 47 16 48 38 28 9 % 50.3 71.3 51.2 71.2 Excellent and Good Combined # 51 111 56 67 % 44.7 76 55.4 90.5 Excellent and Good Combined Poor % 36.5 47.1 31.8 23.8 41.5 5.2 # 88 122 64 42 % 37.3 18.4 32.4 26.6 23.7 15.5 # 33 30 53 71 41 46 % 26.2 34.5 35.8 49.7 34.7 79.3 D3c - Office Evaluation: Food Services (Staff Responsiveness) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 12 10.9 6 8.7 7 7.4 24 19.5 3 3.2 16 27.6 Good # 41 33 36 60 40 34 Fair % 37.3 47.8 38.3 48.8 43 58.6 # 38 22 29 23 40 5 Excellent and Good Combined Poor % 34.5 31.9 30.9 18.7 43 8.6 # 19 8 22 16 10 3 % 17.3 11.6 23.4 13 10.8 5.2 D4b - Office Evaluation: Health Services (Service) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 13 10.8 11 11.5 20 14.4 33 23.9 11 9.8 11 12.6 Good # 60 55 75 76 51 30 Fair % 50 57.3 54 55.1 45.5 34.5 # 38 25 29 25 39 23 # 9 5 15 4 11 23 % 7.5 5.2 10.8 2.9 9.8 26.4 D4c - Office Evaluation: Health Services (Staff Responsiveness) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 16 15.7 14 18.9 10 11.5 35 28.9 6 6.9 12 16.4 Good # 46 41 43 60 39 25 Fair % 45.1 55.4 49.4 49.6 44.8 34.2 21 # 32 18 25 23 37 33 # 8 1 9 3 5 3 # 73 66 95 109 62 41 % 60.8 68.8 68.3 79 55.4 47.1 Excellent and Good Combined Poor % 31.4 24.3 28.7 19 42.5 45.2 % 48.2 56.5 45.7 68.3 46.2 86.2 Excellent and Good Combined Poor % 31.7 26 20.9 18.1 34.8 26.4 # 53 39 43 84 43 50 % 7.8 1.4 10.3 2.5 5.7 4.1 # 62 55 53 95 45 37 % 60.8 74.3 60.9 78.5 51.7 50.7 D5b - Office Evaluation: Personal, Interpersonal, or Psychological Counseling (Service) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 4 5.4 5 10.6 17 14.5 29 26.9 10 12.2 17 47.2 Good # 39 25 59 63 43 17 Fair % 52.7 53.2 50.4 58.3 52.4 47.2 # 25 16 31 13 26 2 Poor % 33.8 34 26.5 12 31.7 5.6 # 6 1 10 3 3 . % 8.1 2.1 8.5 2.8 3.7 . D5c - Office Evaluation: Personal, Interpersonal, or Psychological Counseling (Staff Responsiveness) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 6 9.7 3 9.7 5 7.6 25 26.9 7 11.9 13 20 Good # 33 21 33 51 31 27 Fair % 53.2 67.7 50 54.8 52.5 41.5 # 19 6 18 14 20 17 Poor % 30.6 19.4 27.3 15.1 33.9 26.2 # 4 1 10 3 1 8 % 6.5 3.2 15.2 3.2 1.7 12.3 D6b - Office Evaluation: Business Services (Service) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 24 15.9 7 6.5 25 14.5 44 25.9 22 16.5 5 8.1 Good # 80 70 88 97 73 51 Fair % 53 64.8 50.9 57.1 54.9 82.3 22 # 36 24 42 27 35 5 Excellent and Good Combined # 11 7 18 2 3 1 % 58.1 63.8 65 85.2 64.6 94.4 Excellent and Good Combined # 39 24 38 76 38 40 % 62.9 77.4 57.6 81.7 64.4 61.5 Excellent and Good Combined Poor % 23.8 22.2 24.3 15.9 26.3 8.1 # 43 30 76 92 53 34 % 7.3 6.5 10.4 1.2 2.3 1.6 # 104 77 113 141 95 56 % 68.9 71.3 65.3 82.9 71.4 90.3 D6c - Office Evaluation: Business Services (Staff Responsiveness) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 19 15.7 9 10.8 11 10.3 35 24 9 8.7 14 22.6 Good # 57 44 58 84 55 31 Fair % 47.1 53 54.2 57.5 52.9 50 # 33 24 21 25 34 11 Excellent and Good Combined Poor % 27.3 28.9 19.6 17.1 32.7 17.7 # 12 6 17 2 6 6 % 9.9 7.2 15.9 1.4 5.8 9.7 D7b - Office Evaluation: Residence Life (Service) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 9 7.9 3 3.6 9 6.5 27 20.1 18 16.5 3 3 Good # 40 40 63 64 55 . Fair % 35.1 47.6 45.3 47.8 50.5 . # 47 31 48 27 30 89 # 18 10 19 16 6 7 % 15.8 11.9 13.7 11.9 5.5 7.1 D7c - Office Evaluation: Residence Life (Staff Responsiveness) Bacc II ECSU 1998 2000 2002 2004 2006 2008 Excellent # % 9 9.5 4 6.1 2 2.2 18 15.8 7 8.2 . . Good # 35 29 37 61 42 . Fair % 36.8 43.9 41.1 53.5 49.4 . 23 # 41 23 35 25 33 68 # 10 10 16 10 3 22 # 49 43 72 91 73 3 % 43 51.2 51.8 67.9 67 3 Excellent and Good Combined Poor % 43.2 34.8 38.9 21.9 38.8 75.6 % 62.8 63.9 64.5 81.5 61.5 72.6 Excellent and Good Combined Poor % 41.2 36.9 34.5 20.1 27.5 89.9 # 76 53 69 119 64 45 % 10.5 15.2 17.8 8.8 3.5 24.4 # 44 33 39 79 49 0 % 46.3 50 43.3 69.3 57.6 0 D8b - Office Evaluation: Opportunities to Participate in Campus Recreational Activities (Service) Bacc II ECSU 1998 2000 2002 2004 2006 Excellent # % 24 18.2 13 13.5 28 17 46 30.1 27 22.3 Good # 58 54 91 82 69 Fair % 43.9 56.3 55.2 53.6 57 # 35 25 31 20 23 Poor % 26.5 26 18.8 13.1 19 # 15 4 15 5 2 % 11.4 4.2 9.1 3.3 1.7 D9b - Office Evaluation: Opportunities to Participate in Community Service Projects (Service) Bacc II ECSU 1998 2000 2002 2004 2006 Excellent # % 14 11.6 11 12.2 27 17.5 29 21 17 15.6 Good # 54 53 79 77 57 Fair % 44.6 58.9 51.3 55.8 52.3 # 39 21 32 25 27 Poor % 32.2 23.3 20.8 18.1 24.8 # 14 5 16 7 8 % 11.6 5.6 10.4 5.1 7.3 D10b - Office Evaluation: Opportunities to Develop Leadership Skills (Service) Bacc II ECSU 1998 2000 2002 2004 2006 Excellent # % 20 13.7 16 15.2 24 14.4 50 32.7 25 20 Good # 72 67 90 80 64 Fair % 49.3 63.8 53.9 52.3 51.2 24 # 48 18 36 21 33 Excellent and Good Combined Poor % 32.9 17.1 21.6 13.7 26.4 # 6 4 17 2 3 % 4.1 3.8 10.2 1.3 2.4 # 82 67 119 128 96 % 62.1 69.8 72.1 83.7 79.3 Excellent and Good Combined # 68 64 106 106 74 % 56.2 71.1 68.8 76.8 67.9 Excellent and Good Combined # 92 83 114 130 89 % 63 79 68.3 85 71.2 Section E. You Conclusions E1 - All Things Considered, How Would You Characterize the Intellectual Environment on This Campus? (Old Question)* Bacc II ECSU 1998 2000 Very Strong-5 # % . . 2 1.6 Strong-4 # % 29 17 16 12.8 Average-3 # % 116 67.8 95 76 Weak-2 # 18 12 Very Weak-1 # % 8 4.7 . . % 10.5 9.6 E1 - All Things Considered, How Would You Characterize the Intellectual Environment on This Campus? (New Question)* Very Strong Bacc II ECSU 2002 2004 2006 # 7 20 9 % 3.5 10.7 6.6 Strong # 122 123 95 Weak % 60.7 65.8 69.9 # 63 41 32 Very Weak % 31.3 21.9 23.5 # 9 3 . % 4.5 1.6 . E2 - How Would You Evaluate the Quality of Instruction? Bacc II ECSU 1998 2000 2002 2004 2006 Excellent # % 8 5 7 5.6 15 7.5 24 12.8 18 13.5 Good # 99 76 106 122 82 Fair % 62.3 60.8 52.7 65.2 61.7 25 # 48 41 69 41 33 # 4 1 11 . . # 29 18 (New) Very strong & Strong Combined # % 129 64.2 143 76.5 104 76.5 Excellent and Good Combined Poor % 30.2 32.8 34.3 21.9 24.8 (Old) Very strong & Strong Combined % 2.5 0.8 5.5 . . # 107 83 121 146 100 % 67.3 66.4 60.2 78.1 75.2 % 17 14.4 Bacc II ECSU Bacc II Bacc II 1998 2000 2002 2004 2006 ECSU ECSU E3 - How Would You Evaluate the Overall Education You are Receiving? Excellent Good Fair Poor # % # % # % # % 16 9.4 93 54.4 55 32.2 7 4.1 12 9.8 82 66.7 27 22 2 1.6 22 11.1 114 57.6 54 27.3 8 4 27 14.5 127 68.3 29 15.6 3 1.6 22 16.3 80 59.3 33 24.4 . . 1998 2000 2002 2004 2006 E4 - Do You Plan to Complete You Degree Program at this Institution? Yes Not Sure No # % # % # % 128 75.3 30 17.6 12 7.1 94 77 4 3.3 24 19.7 144 72 44 22 12 6 140 75.7 31 16.8 14 7.6 109 82 17 12.8 7 5.3 1998 2000 2002 2004 2006 E5 - If You Could Start Over Would You Choose to Attend This Institution? Yes Not Sure No # % # % # % 68 40 48 28.2 54 31.8 37 29.6 36 28.8 52 41.6 68 34.3 75 37.9 55 27.8 100 53.8 40 21.5 46 24.7 69 50.7 43 31.6 24 17.6 26 Excellent and Good Combined # 109 94 136 154 102 Yes and Not Sure Combined # 158 98 188 171 126 % 92.9 80.3 94 92.4 94.7 Yes and Not Sure Combined # 116 73 143 140 112 % 68.2 58.4 72.2 75.3 82.4 % 63.7 76.4 68.7 82.8 75.6