TRAINING STATION ORIENTATION Course Practicum in LPSCS Unit VIII Professional Written and Research Skills at the Workplace Essential Question What knowledge is essential for demonstrating competency at the workplace? TEKS §130.301(c) (4)(A)(C) Prior Student Learning None Estimated Time 3 hours (Optional: modify as a homework assignment) Rationale Each place of employment has specific training requirements. Awareness of the requirements and the ability to demonstrate that awareness are essential to students’ success. Objectives The students will be able to: 1. Demonstrate thorough knowledge of their workplace 2. Learn and/or reinforce basic knowledge of their respective training stations 3. Demonstrate an understanding of what is expected from their training sponsors 4. Compile information and build a multi-media presentation 5. Communicate their knowledge orally to their peers 6. Interview employer or owner to obtain necessary information 7. Obtain company information from employee handbooks or trade journals Engage Ask students to recall their first day on the job. (For some, this may take some thought since they have worked at their training stations for some time.) Ask students how much they know about the training stations where all the class members work. Explain that even though some students have worked at their job for quite some time, there is still information to be learned. Share some of the jobs you have had prior to your current teaching position Explain some of the positive experiences you obtained on your previous jobs that helped you move forward. Explain to the class that there is little chance that they will stay with their current employers for their entire careers. For that reason, it is important to learn as much as possible in order to use that knowledge to get ahead on future employment ventures. Use Discussion Rubric for assessment. Key Points I. Directions A. The packet of information must be completed by interview, website, or handbook B. Minimum of 12 digital photos C. Floor plan may be scanned II. Grading A. Completion of packet B. Multi-media presentation C. Pictures D. Professionalism during presentation III. Presentation must have 1 Copyright © Texas Education Agency, 2015. All rights reserved. A. B. C. D. E. F. G. H. Name and logo Floor plan Policies/procedures Company history Supervisor’s or owner’s previous experience Site of company Organizational chart Inclusion: 3,2,1 IV. Layout format must be followed Activities Training Station Orientation Project – Review the requirements for this project using the Training Station Orientation handout. (Note: Strongly encourage students to take the assignment packet to their job sites so their employers will know about the activity.) Ask students to “map” out their plan using a Mapping Tool from the Appendix of this document. Give some ideas to students during the brainstorming session before the end of the first class period. Have the students work at their own pace to complete this project. Ideally, all work will be completed in class to allow you to check for understanding. Strongly encourage the students to take ownership of this activity and to establish a workable pace in order to complete it on time. Remind the students to prepare to present their projects to the class. Use the Individual Work Rubric and the Presentation Rubric for assessment. Assessments Discussion Rubric Essay Rubric Individual Work Rubric Presentation Rubric Materials Training Station Orientation computer-based presentation Training Station Orientation handout Computer with Internet access Paper for the essay Camera or phone with camera Flash drive Computers (for the students to complete the project) Projector (for digital presentation) Scanner to scan pictures or materials brought to class Portfolio handout (for review) Accommodations for Learning Differences For reinforcement, discuss the following questions: Why do customers see a different perspective of a business operation that that of the employees? Why is it important to learn as much as possible about the business 2 Copyright © Texas Education Agency, 2015. All rights reserved. establishment? Why are procedures established and expected to be followed? Use the Discussion Rubric for assessment. For enrichment, the students will write an essay describing their first day on their job. Use the Essay Rubric for assessment. State Education Standards Texas Essential Knowledge and Skills for Career and Technical Education §130.301. Practicum in Law, Public Safety, Corrections, and Security (Two to Three Credits). (4) The student demonstrates verbal, nonverbal, and written communication skills in creating, expressing, and interpreting information and ideas, including technical terminology and information. The student is expected to: (A) demonstrate the use of content, technical concepts, and vocabulary when analyzing information and following directions; (C) use informational texts, Internet websites, and technical materials to access information sources for occupational tasks; Career and College Readiness Standards Social Studies Standards V. Effective Communication A. Clear and coherent oral and written communication 1. Use appropriate oral communication techniques depending on the context or nature of the interaction. 2. Use conventions of standard written English. 3 Copyright © Texas Education Agency, 2015. All rights reserved. TRAINING STATION ORIENTATION PROJECT Everyone has something to say about where they work, but we often don’t have time to share our information. This is your chance to show us what you know about your training station. Directions: You are to complete this packet of information by conducting interviews with employers and/or co-workers. If you have an employee training manual, you may use it as a source. You may need to get some information from your company’s website. In addition to the packet, you will include a minimum of 12 digital photos in your presentation. You may bring the pictures to class on a flash drive, a memory card, or CD to import into your project. (Note: Always follow your employer’s policies about media and confidentiality.) All information will be compiled to prepare a multi-media presentation that will be shown to the class when you present your project. You will be graded on: Completion of the packet Multi-media presentation Use of pictures (as specified) Professionalism during presentation, including professional dress **Bonus credit will be given if your employer attends your presentation! Presentation must have: Name and logo of company Floor Plan Policies and Procedures History of the company Supervisor’s (or owner’s) previous experience Site of company (including number of employees) Organizational chart Miscellaneous supplemental information Photos (either interspersed within or at the end of the presentation) If you were in charge, explain: 3 things you like about the training station 2 things you would change 1 thing you have learned that will help you in your career choice This project is due on: ___________________________ 4 Copyright © Texas Education Agency, 2015. All rights reserved. Layout Format: Student’s name Company’s name, address Type of company In a minimum of 75 words (typed and turned in separately), state what your first day on the job was like. 5. Procedures for reporting to work 6. Procedures for calling in sick or calling in late 7. Procedures for asking for time off 8. What types of benefits are available 9. Length of time manager/owner has been with company 10. What prior training did manager/owner have? 11. What type of education is needed for a managerial position with the company? 12. Procedure for handling cash or legal documents (beginning and ending shifts), OR 13. Procedure for accessing or handling clients files 14. Names of competitors and their locations 15. Organizational chart 16. Floor plan 17. Names of vendors and suppliers 18. Procedures for handling returns, issuing credit, keeping clientele happy 19. What types of jobs/careers will your current training station prepare you for? 20. What is the procedure for handling theft (by employees or clientele)? 21. What is the strangest thing that has happened to you on the job? 1. 2. 3. 4. 5 Copyright © Texas Education Agency, 2015. All rights reserved. STUDENT PORTFOLIO TASK: Compile a working electronic portfolio and keep it up to date. OBJECTIVE: To prepare and collect documents necessary for college and employment applications. MATERIALS NEEDED: Computer Scanner or cell phone with a scanner app (to add documents to portfolio) Paper Flash drive or Cloud service (to save portfolio) TIME ALLOCATED: This is an on-going activity, with deadlines established by the instructor. DIRECTIONS: As part of this class you will be responsible for the compilation of your personal portfolio. From time to time you will be expected to add documents to your portfolio, which you will then use when applying for employment for college. Note: some documents may need to be scanned into your electronic file. REQUIRED DOCUMENTS: Teacher recommendations (at least five) Recommendations from clergy, counselors, family friends Employer recommendations Documented awards and honors (including academic, sports, and extracurricular activities) Transcripts (unofficial) ACT/SAT scores Community Service Record Samples of student-created work Résumé Generic cover letter Pointers regarding recommendation requests: 1. Keep it simple and put it in writing (typed). State why you are requesting the person’s assistance. In this case, it is for your professional portfolio. 2. You may need to remind the recipient how you know each other, especially if it has been a while since you were in that person’s class, or since you have seen your family friend. 3. State the date you need it by. DO NOT wait until the last minute. Make your request at least one week prior to the due date. Be sure to return to the teacher on that date (or the day before) to pick it up. Provide a self-addressed, stamped envelope for those outside of school. For teachers, provide an envelope with your name on the front. You may want to include the room number of your Practicum teacher in the event the recipient chooses to hand deliver the material. 6 Copyright © Texas Education Agency, 2015. All rights reserved. Name_______________________________________ Date_______________________________ Discussion Rubric 4 pts. Excellent Objectives 3 pts. Good 2 pts. Needs Some Improvement 1 pt. Needs Much Improvement N/A Pts. Participates in group discussion Encourages others to join the conversation Keeps the discussion progressing to achieve goals Shares thoughts actively while offering helpful recommendations to others Gives credit to others for their ideas Respects the opinions of others Involves others by asking questions or requesting input Expresses thoughts and ideas clearly and effectively Total Points (32 pts.) Comments: 7 Copyright © Texas Education Agency, 2015. All rights reserved. Name________________________________ Date_____________________________ Essay Rubric Objectives Assigned Topic Organization Mechanics Presentation Due Date and Time 3 pts. Good Essay is written using an approved title. The essay is clear and easily read. At no time is the reader wondering what the writer is trying to say. There are 0-1 spelling, punctuation, or grammar errors. The essay is written using Times New Roman size 12-point font. All margins are one inch and the essay is one full page in length. The essay is in on the date and at the time specified or extenuating circumstances were documented. 2 pts. Needs Some Improvement Essay is not written using an approved title. Some aspects of the essay are unclear, and the reader is left wondering what the writer is trying to say. There are 2-3 spelling, punctuation, or grammar errors. 1 pt. Needs Much Improvement Pts. N/A Most aspects of the essay are unclear, and the reader is left wondering what the writer is trying to say. There are more than 3 spelling, punctuation, or grammar errors. One of the previously described aspects is missing. More than one of the previously described aspects is missing. The essay was not turned in on the date and at the time specified. No extenuating circumstances were documented. N/A Total Points (15 pts.) Comments: 8 Copyright © Texas Education Agency, 2015. All rights reserved. Name______________________________________ Date_______________________________________ Individual Work Rubric 4 pts. Excellent Objectives 3 pts. Good 2 pts. Needs Some Improvement 1 pt. Needs Much Improvement N/A Pts. Follows directions Student completed the work as directed, following the directions given, in order and to the level of quality indicated Time management Student used time wisely and remained on task 100% of the time Organization Student kept notes and materials in a neat, legible, and organized manner. Information was readily retrieved Evidence of learning Student documented information in his or her own words and can accurately answer questions related to the information retrieved *Research/Gathering information (if relevant) Student used a variety of methods and sources to gather information. Student took notes while gathering information Total Points (20 pts.) Comments: 9 Copyright © Texas Education Agency, 2015. All rights reserved. Name:____________________________________ Date:_____________________________ Presentation Rubric 4 pts. Excellent Objectives 3 pts. Good 2 pts. Needs Some Improvement 1 pt. Needs Much Improvement N/A Pts. Topic/Content Topic discussed completely and in-depth Includes properly cited sources (if used) Creativity/Neatness Integrates a variety of multimedia effects to create a professional presentation (transition and graphics) or appropriate visual aid used Title slide, table of contents, bibliography are included, using acceptable format Mechanics Grammar, spelling, punctuation, and capitalization are correct Image and font size are legible to the entire audience Oral Presentation Communicates with enthusiasm and eye contact Voice delivery and projection are dynamic and audible Audience Interaction Presentation holds audience’s attention and relates a clear message Clearly and effectively communicates the content throughout the presentation Total Points (20 pts.) Comments: 10 Copyright © Texas Education Agency, 2015. All rights reserved.