Managing Risk Insurance Operations Finance Lesson Plan Performance Objective Students will gain an understanding of the concept of insurance and its importance in many aspects of life as well as many stages of life. Specific Objectives Students will identify different types of insurance Students will understand the reasons for buying different kinds of insurance Students will understand the types of insurance appropriate for different life stages Students will demonstrate online tools for assessing risk Terms Insurance‐ a way of covering risk by spreading it among a large group of people, which makes losses more affordable Policy‐ a contract stating the details of the insurance (for example, what it covers, how much it covers, etc.) Liability‐ insurance that covers other people’s property and person in the event of an auto accident Collision‐ insurance that covers your own property in the event of an auto accident Comprehensive‐ auto insurance that covers damage not from a collision (usually required when the auto is secured by a loan) Dependents‐ individuals who rely on someone else for financial support Premium‐ the periodic payment that an insured person makes in exchange for insurance coverage Claim‐ a demand for an insurance company to make payment to cover damages that are agreed upon based on the insurance policy Beneficiary‐ a designated person or persons who receives a life insurance benefit (or payment) Life Insurance‐ type of insurance that pays a predetermined amount upon the death of the insured person Replacement value‐ the amount an item would cost to replace it now (what insurance will pay for the item) as opposed to what it cost when it was purchased Rider‐ (also known as an endorsement) an attachment to an insurance policy that modifies it in some way, such as adding an additional amount for specific items of jewelry and artwork Personal property floater‐ a supplement to a homeowner’s policy that provides additional insurance for properties that are transportable (so they will be covered outside of the home) and may be above the limits of a standard homeowner’s policy Time When taught as written, this lesson should take approximately four to five days to complete. Copyright © Texas Education Agency, 2013. All rights reserved. 1 Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.165 (c) Knowledge and Skills (1) The student communicates an appreciation of the insurance industry and its role in society. The student is expected to: (A) describe the nature of the insurance industry, including liability insurance and automobile insurance coverage; (B) discuss components of homeowners’ insurance; (C) explain components of flood and earthquake insurance; (G) define the nature of health insurance and long‐term care insurance; (H) compare and contrast the nature of Medicare and Medicaid; (L) explain the nature of life insurance; and (M) summarize the role of life insurance in investment and estate planning. (6) The student uses information technology tools when underwriting an insurance policy. The student is expected to: (B) use the Internet to determine a potential client’s risk. Interdisciplinary Correlations English‐English I 110.31(b)(1) Reading/Vocabulary Development. Students understand new vocabulary and use it when reading and writing. 110.3(b)(11) Reading/Comprehension of informational text/procedural texts. Students understand how to glean and use information in procedural texts and documents. Math‐Algebra I 111.32(b)(1)(C) Interpret and make decisions, predictions, and critical judgments from functional relationships. Occupational Correlation (O*Net – www.onetonline.org/) Job Title: Insurance Sales Agents O*Net Number: 41‐3021.00 Reported Job Titles: Account Executive, Account Manager, Insurance Broker Tasks: Copyright © Texas Education Agency, 2013. All rights reserved. 2 Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Calculate premiums and establish payment method. Soft Skills: Service Orientation, Judgment and Decision‐Making, Writing Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website. Preparation Review and familiarize yourself with the terminology and website links. Have materials, websites, and lesson presentation ready prior to the start of the lesson. References http://www.fema.gov/about/process/individual_assistance.shtm http://www.floodsmart.gov/floodsmart/pages/faqs/do‐insurance‐companies‐or‐agents‐use‐this‐tool‐ to‐determine‐premium‐rates.jsp http://www.tdi.texas.gov/pubs/consumer/cb088.html http://www.hhs.gov/opa/affordable‐care‐act/index.html Instructional Aids Lesson Presentation Instructor Computer/Projection Unit Online Websites Introduction The main purposes of this lesson are to help students understand the following concepts: the purposes of different types of insurance in student’s lives, now and in the future, and the types of insurance that are most appropriate at different stages of a person’s life. Ask students if they know how insurance applies to a car accident. Ask students if they know how insurance works in terms of braces or contact lenses. Copyright © Texas Education Agency, 2013. All rights reserved. 3 Outline I. What is Insurance? A. protects against loss B. covers different types of risk C. guarantees payment in the event of a loss—if it is covered II. What does insurance protect? A. Income B. Person C. Property III. Common Insurance Terms A. Policy‐ a contract stating all the specifics about the insurance that is purchased B. Insurer‐ the person or company issuing the insurance policy that also assumes the risk C. Insured‐ the person(s) being covered by the insurance / whoever buys the insurance D. Deductible‐ the amount of money that has to be paid before the insurance company pays the remainder of the claim E. Premium‐ the amount the insured pays in exchange for receiving protection by having the insurance IV. Common Types of Insurance A. Automobile B. Homeowner’s C. Renter’s D. Health E. Life F. Disability G. Vision H. Dental Word Walls Ask students how many of them have a trampoline. Then discus if they, or any of their friends, have ever gotten hurt on the trampoline. (The same scenario applies to a swimming pool with a diving board.) Ask if they know what would happen if someone did get hurt at their house. Who would pay for their medical bills? Ask students if they would know what to do if they were in a car accident. Go over steps with them while also demonstrating how to create a flow chart. school, There are many types of insurance that can be purchased. The only types that you are technically required to have are liability (if you have a car) and homeowner’s (if you have a loan on your home). This way, other people are protected if an unforeseen event occurs. Copyright © Texas Education Agency, 2013. All rights reserved. 4 Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Outline I. V. VI. Flood, Earthquake, Hurricane Automobile Insurance A. States have minimum requirements. According to the Texas Department of Insurance , 1. Texas has minimums 2. Basic coverage is called 30/60/25 coverage. This means that the minimum liability limits are $30,000 for each injured person, up to a total of $60,000 per accident, and $25,000 for property damage per accident. B. Liability‐ covers property and bodily injury for other people involved in an accident C. Collision‐ covers damage to your own car from a collision D. Comprehensive‐ covers damage to your vehicle not from a collision such as: 1. hitting a deer 2. hail 3. fire 4. theft of the vehicle 5. some types of car repair 6. required if you have a loan on the car E. Towing or rental car reimbursement from accident or car repair During the 1st week of school, students will have created personal, electronic Word Walls in which they will copy and paste any and all vocabulary terms and their definitions that are introduced to them. Tell students that something to be considered, especially in the case of damage to your car from hail or a fender‐bender, is if the damage is close to the amount of their deductible (to consider whether or not it is worth using insurance). For each accident or damage claim you have, your insurance, or premium rates, could increase. Occasionally insurance companies may offer a discount if you take a defensive driving course that is not used to keep a speeding ticket off your record. What raises auto insurance costs? A. Age, especially under 25 years of age B. Speeding tickets C. Accidents D. Age and type of vehicle (a new sports car, for example) Copyright © Texas Education Agency, 2013. All rights reserved. 5 Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Outline E. F. VII. Poor credit Driving more than the average number of miles per year What lowers auto insurance costs? A. Good grades B. Age, typically >25 C. More than one car on the policy, or more than one type of insurance D. Vehicle safety rating E. Lower vehicle repair costs F. Driver education program VIII. Homeowner’s Insurance A. Dwelling B. Injuries C. Theft, fire, tornado D. Rider‐ covers items not covered in the regular insurance policy, such as higher jewelry amounts IX. X. Renter’s Insurance A. Damage to property due to fire, water, or other peril B. Theft of contents C. Possibly living expenses if you are displaced Health Insurance A. Routine check‐ups B. Injuries C. Immunizations D. Illness E. Surgery XI. Encourage students to take advantage of things that will lower their insurance rates. Students should ask their parents what their insurance company would do if someone got hurt on their trampoline or in their pool. What if someone climbed over their fence and no one was home? Some people get concerned about spending money on insurance premiums when they never get sick, but if you research emergency room costs for a broken bone, that expense alone (that insurance would pay for if you were insured) could possibly be equivalent to years of premiums. Life Insurance A. Pays a predetermined amount Walls Copyright Word © Texas Education Agency, 2013. All rights reserved. 6 Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Outline B. C. D. XII. to a beneficiary in the event of death Usually more appropriate for people with dependents Usually more appropriate for people with debts and expenses that will need to be paid for Can replace lost income if the main wage earner dies Life Insurance A. Term 1. payments made on a regular basis toward a guaranteed amount 2. renewed annually and premiums can increase B. Whole Life 1. higher premiums than term; premiums can be constant 2. premiums contribute to cash value that can grow over time XIII. Disability Insurance A. Short‐term‐ replaces part or all of your income for a short time period, maybe up to a year or so, due to injury, illness, or extended maternity leave B. Long‐term‐ income can be all or partially replaced for a longer time period, possibly years No one wants to think about a loved one passing away, but again, it is a good thing to be prepared and have a plan. Life insurance benefits can pay for funeral costs, remaining house payments, college tuition, income that may now be lost, and much more. That is why it is more appropriate for adults with financial obligations and dependents than it is for children.ill copy and paste any and all vocabulary terms and their definitions that are introduced to them. The way disability insurance works is that if you are unable to work for whatever reason for a period of at least a few months to a year or more, after an initial time period when you are unable to work, you will receive a portion or all of your pay depending upon how your insurance works. Long‐term disability usually lasts for a longer period of time. Take a poll of how many students have contact lenses or glasses. These can also be expensive if they do not have vision insurance. XIV. Vision Insurance A. Eye exams B. Contact Lenses C. Glasses Copyright © Texas Education Agency, 2013. All rights reserved. 7 Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Outline XV. Dental Insurance A. Braces B. Cavities C. Cavity Prevention D. Routine Cleanings E. Crowns F. Implants Students should ask their parents how much braces or crowns cost. Routine cleanings are usually paid for by insurance because they are good preventive practices that may be able to avoid expensive procedures later. XVI. Flood, Earthquake, Hurricane A. Covers property and contents in areas prone to these natural disasters B. FEMA, Federal Emergency Management Agency, provides information on preparing for natural disasters as well as disaster insurance Direct students to a section of the FEMA (Federal Emergency Management Agency) website— http://www.fema.gov/plan‐prepare‐ mitigate—and click on one of the links under “Plan, Prepare, and Mitigate” to read information about being prepared for natural disasters. XVII. Affordable Care Act A. Signed March 2010 B. Makes preventive care available for more people C. Allows children to remain on parent’s health insurance until age 26 D. Beginning January 2014, pre‐existing conditions can no longer be a cause for denials or higher insurance rates E. Enrollment in the Health Insurance Marketplace begins in October 2013 F. New and expanded coverage begins January 2014 The most important provision of the Affordable Care Act for teenagers is probably the section about a person’s ability to remain on their parents’ health insurance until they turn 26. Have students research how this section came about. Have them volunteer their responses so other students understand what it means. Copyright © Texas Education Agency, 2013. All rights reserved. 8 Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Application Guided Practice Print the Insurance Scenario cards found later in this lesson. You will need one card for each student, so you may need to make extra copies to ensure that each student has one. After going through the lesson presentation, have the students walk around the room to locate the partner whose card will match with their card. For example, one student may have “CHILD” written on it, and another student may have a card that says “HEALTH INSURANCE.” Those two cards can match up because health insurance is very important for a child to have. A card that says “AUTOMOBILE INSURANCE” would not be appropriate for a child, but it would be appropriate for a card with “TEENAGER” on it. Occasionally, some students may seem to have cards that can overlap. That is when they can have a discussion about which card would be most appropriate. For example, there is a card that says “LIABILITY INSURANCE,” which is appropriate for a “TEENAGER” card, but it would be most appropriate for the card that says “REQUIRED OF ALL DRIVERS IN TEXAS.” Independent Practice Provide each student with the “Insurance Terms” worksheet found later in this lesson. It will assess whether or not they understand the different types of insurance. Summary Review Question #1: Answer #1: True or False? Collision insurance is required of all drivers. False. In Texas, it is Liability insurance that is required of all drivers. Question #2: Answer #2: What are three things that insurance is designed to protect? Insurance can protect income, people, and property. Question #3: Answer #3: What is it that must be paid prior to insurance making a payment? A deductible must be paid before insurance starts paying. Question #4: Answer #4: True or False? Grades in school have no effect on a teenager’s insurance rates. False. Many insurance companies will offer discounts to students who maintain at least a “B” average. Question #5: Which type of insurance is most appropriate for teenagers? Copyright © Texas Education Agency, 2013. All rights reserved. 9 Answer #5: Automobile insurance is most common for teenagers. Health insurance is also important, of course, but auto insurance is typically much more expensive and rates depend on many more factors. Evaluation Informal Assessment The following can be used as an informal assessment. Provide students a handout of the Venn diagram found later in this lesson. This diagram is divided into three overlapping circles that divide the different types of insurance protection: income, property, and person. Give students some time to see if they can fill in the circles with the specific types of insurance under each protection. For example, under "Income," the students can write Life and Disability. Students can fill in the overlapping sections if they can justify which insurance can fit with a combination of protections. For example, some students may say that auto insurance protects property (such as cars) and person (in the case of an injury). Formal Assessment The following can be considered a formal evaluation. Public Service Announcement (PSA) Assignment #1 Have students in small groups (teacher can determine group size depending upon class size) create a PSA, basically a 30-second video commercial, which will provide information on the positive things that teenagers can do to get the lowest automobile insurance rates possible. The commercial will be evaluated on the basis of time length of the video, creativity, information provided, and cooperative effort. Life‐Stage Timeline Assignment #2 Students will create a life‐stage timeline that will display the different types of insurance that are appropriate for different stages of a person’s life. For example, children, teenagers, young adults, etc. The timeline will also include at least one reason for each particular type of insurance. The timeline will also include graphics that relate to each type of insurance. The students will then identify (by highlighting, circling, stating separately above or below the timeline, etc.) what type of insurance they think is most important at each life stage. Insurance Brochure Assignment #3 Have students create a six‐panel brochure (using any word processing or desktop publishing software) designed to advertise the benefits of obtaining at least three different types of insurance and the consequences of not obtaining insurance. The brochure should be neat, attractive, and contain appropriate graphics and design. Students may research on the Internet. The following site is also a good resource: http://www.tdi.texas.gov/consumer/storms/cpmdishurr.html. Click the Teens and Young Adults link on the left. Enrichment Extension Copyright © Texas Education Agency, 2013. All rights reserved. 10 Have students interview a local insurance agent. Questions should include topics like the percentage of the different types of insurance they sell, the average cost for auto insurance for the interviewer’s age and gender (for example, a male who is 18), and advice for teenagers regarding car insurance (and what types of insurance they feel is the most important). They can report their findings on any type of document, such as a report, table, or a flyer. Copyright © Texas Education Agency, 2013. All rights reserved. 11 INSURANCE SCENARIO CARDS TEENAGER AUTOMOBILE CHILD HEALTH INSURANCE Copyright © Texas Education Agency, 2013. All rights reserved. 12 REQUIRED OF ALL DRIVERS IN TEXAS LIABILITY INSURANCE REQUIRED OF ALL DRIVERS WITH A CAR LOAN COMPREHENSIVE INSURANCE COVERS DAMAGE TO A CAR COLLISION INSURANCE Copyright © Texas Education Agency, 2013. All rights reserved. 13 ANYONE WITH GLASSES OR CONTACT LENSES VISION INSURANCE ANYONE WITH BRACES, CROWNS, CAVITIES, OR INVISALIGN DENTAL INSURANCE ANYONE WHO OWNS A HOUSE HOMEOWNER’S INSURANCE Copyright © Texas Education Agency, 2013. All rights reserved. 14 ANYONE WHO RENTS A RENTER’S INSURANCE HOUSE OR APARTMENT ANYONE WITH DEPENDENTS, DEBTS, OR LARGE EXPENSES TO PAY, SUCH AS COLLEGE LIFE INSURANCE Copyright © Texas Education Agency, 2013. All rights reserved. 15 Name: ______________________ Date: ___________________ Insurance Terms Directions: Using the word bank below, fill in the blanks with the appropriate term. Life Health Liability Premium Deductible Vision Renter’s Disability Policy Insured Collision Comprehensive Homeowner’s Insurer Whole Risk 1. Insurance is a ______________ where the insurer agrees to pay the insured in the event of a loss. 2. ________________ insurance covers losses to a house. 3. ________________ is the type of insurance required of all persons with a car. 4. ________________ life insurance has cash value, which can grow over time. 5. Contact lenses and eye exams can be covered with ______________ insurance. 6. If you cannot work for a period of time, _______________ insurance can cover all or part of your income. 7. The amount you pay periodically for the cost of insurance is called a ______________. 8. ____________ is the chance of a loss occurring. 9. The person who is purchasing the insurance is the __________________. 10. The amount that is paid before the insurance company pays its part of a claim is the ________________. 11. This insurance pays for damage to an apartment and its contents. _________________ 12. The __________________ is the company issuing the insurance. 13. _____________ insurance provides a benefit in the event of the insured’s death. 14. If you have to go to an emergency room or have surgery, ______________ insurance is used. 15. ________________ insurance covers damage to a car in an accident. 16. ________________ insurance covers damage to a car not from an accident and is required if there is a loan on the car. Copyright © Texas Education Agency, 2013. All rights reserved. 16 Insurance Terms KEY Directions: Using the word bank below, fill in the blanks with the appropriate term. Life Health Liability Premium Deductible Vision Renter’s Disability Policy Insured Collision Comprehensive Homeowner’s Insurer Whole Risk 1. Insurance is a policy where the insurer agrees to pay the insured in the event of a loss. 2. Homeowner’s insurance covers losses to a house. 3. Liability is the type of insurance required of all persons with a car. 4. Whole life insurance has cash value, which can grow over time. 5. Contact lenses and eye exams can be covered with vision insurance. 6. If you cannot work for a period of time, disability insurance can cover all or part of your income. 7. The amount you pay periodically for the cost of insurance is called a premium. 8. Risk is the chance of a loss occurring. 9. The person who is purchasing the insurance is the insured. 10. The amount that is paid before the insurance company pays its part of a claim is the deductible. 11. This insurance pays for damage to an apartment and its contents. renter’s 12. The insurer is the company issuing the insurance. 13. Life insurance provides a benefit in the event of the insured’s death. 14. If you have to go to an emergency room or have surgery, health insurance is used. 15. Collision insurance covers damage to a car in an accident. 16. Comprehensive insurance covers damage to a car not from an accident and is required if there is a loan on the car. Copyright © Texas Education Agency, 2013. All rights reserved. 17 Name: ______________________ Date: ___________________ HOW CAN INSURANCE PROTECT YOU? Copyright © Texas Education Agency, 2013. All rights reserved. 18 Managing Risk Insurance Operations Public Service Announcement Assignment #1 Student Name: ________________________________________ CATEGORY 20 15 8 1 Script Script is complete and it is clear what each actor will say and do. Script is quite professional. Script is mostly complete. Script shows planning. Script has a few major flaws. Script shows an attempt at planning, but seems incomplete. There is no script. Actors are expected to invent what they say and do as they go along. Research Group members researched Topic researched the topic thoroughly. adequately. Inadequate research done on the topic. It was apparent no research was done; only opinions used. Teamwork Students meet and discuss regularly. All students contribute to the discussion and all are listened to respectfully. All team members contribute a fair share of the work. Students meet and discuss regularly. Most students contribute to the discussion and are listened to respectfully. All team members contribute a fair share of the work. A couple of team meetings are held. Most students contribute to the discussion and are listened to respectfully. All team members contribute a fair share of the work. Meetings are not held and/or some team members do not contribute a fair share of the work. Concept Team has a clear picture of what they are trying to achieve. Team has a fairly clear picture of what they are trying to achieve. Team has brainstormed their concept, but no clear focus has emerged for the team. Team has spent little effort on brainstorming and refining a concept. Credibility PSA was extremely believable and convincing. PSA was adequately believable and convincing. PSA was somewhat PSA was not convincing. convincing to the audience at all. Maximum Points Possible: 100 Student Points: ___________ Copyright © Texas Education Agency, 2013. All rights reserved. 19 Managing Risk Insurance Operations Life‐Stage Timeline Assignment #2 Student Name: CATEGORY ________________________________________ 20 15 8 1 Readability The overall appearance of the timeline is pleasing and easy to read. The overall The timeline is The timeline is appearance of the relatively readable. difficult to read. timeline is somewhat pleasing and easy to read. Spelling and Capitalization Spelling and capitalization were checked by another student and are correct throughout. Spelling and capitalization were checked by another student and were mostly correct. Spelling and There were many capitalization were spelling and mostly correct, but capitalization errors. were not checked by another student. Learning of Content The student can accurately describe 75% (or more) of the events on the timeline. The student can accurately describe 50% of the events on the timeline. The student can describe any event on the timeline if allowed to refer to it. The student cannot use the timeline effectively to describe events or to compare events. Resources The timeline contained at least eight to 10 events related to the topic being studied. The timeline contained at least six to seven events related to the topic being studied. The timeline contained at least five events related to the topic being studied. The timeline contained fewer than five events. Student Summary Statement Student clearly states the type of insurance at which life stage is most important them. Student vaguely states the type of insurance at which life stage is most important to them. Student's statement Student does not is either missing the write a statement. type of insurance or the life stage. Maximum Points Possible: 100 Student Points: __________ Copyright © Texas Education Agency, 2013. All rights reserved. 20 Managing Risk Insurance Operations Insurance Brochure Assignment #3 Student Name: ________________________________________ CATEGORY 20 15 8 1 Attractiveness & Organization The brochure has exceptionally attractive formatting and well‐organized information. The brochure has attractive formatting and well‐organized information. The brochure has well‐organized information. The brochure's formatting and organization of material are confusing to the reader. Graphics/Pictures Graphics go well with the text and there is a good mix of text and graphics. Graphics go well with the text, but there are so many that they distract from the text. Graphics go well with the text, but there are too few and the brochure seems "text‐ heavy." Graphics do not go with the accompanying text, or they appear to be randomly chosen. Writing‐ Mechanics Capitalization and punctuation are correct throughout the brochure. Capitalization and punctuation are correct throughout the brochure after feedback from an adult. There are one to two capitalization and/or punctuation errors in the brochure even after feedback from an adult. There are several capitalization or punctuation errors in the brochure even after feedback from an adult. Content‐ Accuracy All facts in the brochure are accurate. 99‐90% of the facts in the brochure are accurate. 89‐80% of the facts in the brochure are accurate. Fewer than 80% of the facts in the brochure are accurate. Knowledge Gained The brochure more than adequately demonstrates the student's understanding of the topic. The brochure adequately demonstrates the student's understanding of the topic. The brochure shows limited understanding of the topic. The brochure shows little or no understanding of the topic. Maximum Points Possible: 100 Student Points: __________ Copyright © Texas Education Agency, 2013. All rights reserved. 21