Ethics Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand the role of ethics in business and become familiar with a code of ethics for business and personal use. Specific Objectives Students will use steps to solve ethical dilemmas in business. Students will research the code of ethics for a business and analyze its policies. Students will identify their own values through the creation of a personal code of ethics. Terms Code of Ethics – are adopted by organizations to assist members in understanding the difference between “right” and “wrong” and in applying that understanding to their decisions. Ethical – systematizing, defending, and recommending concepts of right and wrong conduct. Ethical Dilemma – a complex situation that often involves an apparent mental conflict between moral imperatives, in which to obey one would result in transgressing another. Legal – relating to a system of law governing a society. Morals – a body of standards or principles derived from a code of conduct. Values – something’s degree of importance that determines what actions should be taken. This lesson should take five to seven class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122 (c) Knowledge and skills 1 Copyright © Texas Education Agency, 2015. All rights reserved. (23) The student applies work ethics, job expectations, multicultural considerations, and communication skills in the workplace. The student is expected to: (A) illustrate how personal integrity affects human relations on the job; (B) demonstrate characteristics of successful working relationships such as teamwork, self-control, and ability to accept criticism; (C) analyze employer expectations; (D) demonstrate a respect for the rights of others; (E) communicate effectively using verbal, written, and electronic channels; (F) identify ethical standards; and (G) compare organizational policies and procedures. Interdisciplinary Correlations English 110.42 (b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills (1)(A) Explain the importance of communication in daily interaction. (2)(E) Participate appropriately in conversations for a variety of purposes. (3)(A) Use appropriate communication in group settings. (3)(E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups. (5)(B) Use language clearly and appropriately. Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. 2 Copyright © Texas Education Agency, 2015. All rights reserved. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts Instructional Aids Student Notes sheet Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer Projector (for digital presentation) Introduction Learner Preparation Begin by reviewing the lesson terms with students and clarifying the difference between ethical, moral, and legal. Have students share an ethical dilemma from their own lives, whether or not they made the ethical choice. Lesson Introduction Ask students to brainstorm ways a business can demonstrate ethical business practices. Discuss possible consequences for a business that has unethical practices. Have students come up with an ethical dilemma a business owner may face. 3 Copyright © Texas Education Agency, 2015. All rights reserved. Outline OUTLINE MI I. II. III. NOTES TO TEACHER Ethics A. Define morals B. Define ethics C. Define ethical dilemmas D. Steps for solving dilemmas E. Examples of ethical dilemmas Business Code of Ethics A. Research a company’s code of ethics B. Create a presentation Personal Code of Ethics Teacher will assist students in defining the following terms: Morals Ethics Ethical dilemmas Students will complete the ethical dilemma activity. Go through the ethical dilemmas as a class and allow students to create their own example of an ethical dilemma. Teacher will assign groups of three to four students and have groups create a skit acting out an ethical dilemma in a workplace. Students will use an Internet search engine to locate the top 40 ethical businesses in the previous year. Students will select one business from the list and create a presentation. Have students answer questions to help them brainstorm for their own personal code of ethics. After answering questions, students will write a rough draft of their personal code of ethics. (Teacher may want to have students type the final draft.) Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 4 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will monitor students’ independent practices. Summary Review What are the three steps involved in solving ethical dilemmas? Why do businesses have a code of ethics/conduct? What are some questions you should ask yourself when creating a personal code of ethics? Evaluation Informal Evaluation o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation o Tests over the material 5 Copyright © Texas Education Agency, 2015. All rights reserved. Ethical Dilemmas Activity When facing an ethical dilemma, how do you figure out what to do? Let’s begin by assuming that if there are any laws involved, you plan to obey them. In ethical dilemmas that arise in business, generally the laws established provide a minimum standard for how you should act. Step 1 – Analyze the Consequences: To begin, look at the consequences of the actions you’re considering. Assume you have a variety of options and consider the range of both positive and negative consequences connected with each one. Ask yourself, “Who will be helped or hurt by what I do?” Step 2 – Analyze the Actions: Now don’t think about the consequences. Instead, focus solely on the actions. Ask whether or not the actions are in line with moral principles (honesty, fairness, integrity, respect for others, etc.). Look for the option whose actions are least problematic. Step 3 – Make a Decision: Now it is time to make a decision. Consider what you discovered in Steps 1 and 2 and make your decision. Now that you have some basic steps to help solve ethical dilemmas, analyze the following situations. 6 Copyright © Texas Education Agency, 2015. All rights reserved. Examples of Ethical Dilemma Example 1: Your manager enters your office with receipts from a restaurant and bar and asks for reimbursement. The manager claims the expenses were incurred while entertaining a client. Later that day, your manager’s wife comes to the office to drop off his lunch and mentions to you the expensive restaurant her husband took her to the night before and tells you exactly what she ordered. While processing the receipt for reimbursement, you could not help but notice the itemized receipt included the exact items the manager’s wife mentioned she had for dinner. What do you do? Now do the steps! Step 1: Analyze the Consequences __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 2: Analyze the Actions __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 3: Make a Decision __________________________________________________________ __________________________________________________________ __________________________________________________________ 7 Copyright © Texas Education Agency, 2015. All rights reserved. Example 2: While working as the administrative assistant to the Director of Human Resources, you come across the interview questions for all the open positions in the company. One day on your lunch break you get a phone call from a friend who applied for one of the open positions and received a call to come in for an interview the following day. Your friend asks you for help in preparing for the interview. What do you do? Now do the steps! Step 1: Analyze the Consequences __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 2: Analyze the Actions __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 3: Make a Decision __________________________________________________________ __________________________________________________________ __________________________________________________________ 8 Copyright © Texas Education Agency, 2015. All rights reserved. Example 3: You are an employee at a clothing store that allows all of its employees a 50% off discount after they have worked there for 6 months. As of last week, you have been employed there for 6 months and are eligible for the employee discount. Your best friend began working at the same store exactly 1 month after you; consequently, your best friend will not be eligible for the employee discount for another 3 weeks. One afternoon, after your manager has left for the day, your best friend asks to use your employee discount to purchase some clothes for a party going on later that night. What do you do? Now do the steps! Step 1: Analyze the Consequences __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 2: Analyze the Actions __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 3: Make a Decision __________________________________________________________ __________________________________________________________ __________________________________________________________ 9 Copyright © Texas Education Agency, 2015. All rights reserved. Example 4: (Make your own example. Come up with an ethical dilemma and follow the steps for resolving the issue.) __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 1: Analyze the Consequences __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 2: Analyze the Actions __________________________________________________________ __________________________________________________________ __________________________________________________________ Step 3: Make a Decision __________________________________________________________ __________________________________________________________ __________________________________________________________ 10 Copyright © Texas Education Agency, 2015. All rights reserved. Business Code of Ethics Presentation 1. Using the Internet, research the top 40 most ethical companies for the previous year. 2. Select a company from the top 40 list and locate the company’s code of ethics (also known as a code of conduct). If you cannot locate it online, it may be necessary to call the company to get the necessary information. 3. Create a presentation on the company and its code of ethics. The presentation must include, but is not limited to, the following: a. Title Page with the name of the company, your name, date, and class period b. Where the company is located c. A brief description of the company d. A brief overview of the company’s code of ethics 11 Copyright © Texas Education Agency, 2015. All rights reserved. Ethical Dilemma Skit Rubric Criteria Understanding of Topic Cooperation Presentation Weight Task Description: In a small group (no more than six people), perform a skit that shows an ethical dilemma and how the dilemma will be solved. The skit should be five to seven minutes long and the setting must be in a workplace. 40% 30% 30% Exceptional Admirable Acceptable Attempted Factual information is accurate Indicates a clear understanding of topic Factual information is mostly accurate Good understanding of topic Factual information is somewhat accurate Fair understanding of topic Information is inaccurate Presentation is off topic Accepts ideas of others; able to compromise All members contribute Accepts most ideas without negative comments; able to compromise Some members contribute Unwilling to compromise Few members contribute Group does not work together One person does all the work Shows confidence Informative Entertaining; engages audience Speaks loudly and clearly Appropriate use of body language Shows some confidence Presents some information Engages audience Can be heard Some use of body language Unsure of responsibility Somewhat informative Engages audience intermittently Hard to hear Some movement Portrayal stalls Lacks information Audience bored Mumbles Body language is lacking; inappropriate Assignment Score ______________ + Beyonder/Bonus ______________ = Final Score ________________ 12 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Code of Ethics Assignment In life, a personal code of ethics can be used to guide you through the decision-making process. When a situation arises and a tough choice has to be made, your personal code of ethics is what you will use to help you come to a final decision. It is a written reminder of what you believe and a motivator for why you do what you do. Directions: Use the following questions as a guide in forming your Personal Code of Ethics. Part I 1. Who do I think I am? Take time to write down how you see yourself as a person. Also write down how your friends see you. Imagine asking a friend to describe you, and make a list of what you think they would have to say. Also add all the things about yourself that anyone has ever pointed out to you or that you know to be true of yourself. Try to balance your list by noting both your strengths and your weak points. __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 2. What do I believe is important in life? Think about what you believe. Don’t worry about why you believe these things, right now, just brainstorm a list of all the things you believe to be important about life. You will look at the reasons later. These are the beliefs that carry you through your life and guide your decisions. __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 13 Copyright © Texas Education Agency, 2015. All rights reserved. 3. How do I relate to (get along with) others? Think about all the places where you spend your time: where you go to school, where you relax and have fun, where you earn your money, and how you relate to all the people you meet there. Think about your relationships on a scale of one to 10 where 10 is GREAT, and one is dismal. What do you do in the great relationships that make them great? What could you do differently in the so-so relationships that would move those relationships closer to a 10 (or even a five)? Are these things that you would like to list in your code of ethics? __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 4. Why do I believe the things that I do? Now think about why you believe what you do. This is a very important step as it helps you become aware of how important your beliefs are to you. You might say it like this: “I believe that it is important to…because…” __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 14 Copyright © Texas Education Agency, 2015. All rights reserved. Part II Purpose: Why am I writing this? Think about why you are writing this code of ethics. Are you doing this just because it is an assignment? If you have to do it anyway, what can you get out of it for yourself? Are you doing this to inspire yourself? Are you doing this to change your actions, or the way you do things? Thinking about these questions helps you to develop the reason behind your code of ethics. The purpose of your code needs to fit your needs, so you could say to yourself: ”Right now I need…in my life.” __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ Part III Aspirations: This is your best self – the best you are right now and how you would like to become. Go through your list of how other people see you and find out if any of the things they say match up with what you believe to be important. For example, if you believe it is important to tell the truth, but people say that you aren’t always honest with them, you have a mismatch. But if you believe it is important to keep your word and people say they can always count on you to follow through with what you say, you have a match. This part of your code contains your aspirations – how you want to be as a person. It will include all the positive traits you now have, as well as the ones you wish to develop or improve upon. You might want to state it in these terms: “When I am at my best, I am a person who...” and “I will be a person who…” or “I am becoming a person who…” (Note to teacher: the use of “I will be” is preferable to “I want to be” because it engages the will and engenders a sense of determination and possibility. “I want to be…” is more often associated with “…When I grow up.” “I will be...” is more immediate.) __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 15 Copyright © Texas Education Agency, 2015. All rights reserved. Part IV Why I Hold the Personal Expectations I Do: This (“I am…” or “I will be…because I believe that…”) is where you state the reasons why you want to be the kind of person you listed in part II – where you pull together your “walk” with your “talk.” For example, “I will tell the truth because I believe that people need to hear the truth to be able to trust me, and I would like to be trustworthy.” Or, “I will train hard for the track team because I believe that working hard improves my chances of meeting my goals.” __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 16 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Code of Ethics Directions: In the space below, write a rough draft of your personal code of ethics. __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 17 Copyright © Texas Education Agency, 2015. All rights reserved.