Business Management Practicum 1 Copyright © Texas Education Agency, 2015. All rights reserved. Table of Contents Introduction 4 Portfolio Information 4 Preparation for First Day of Class 5 Useful Websites 6 Practicum Schedule 7 General Housekeeping 8 Training Station Orientation 22 The History of Office Management 30 Career Pathways 39 O*Net/Career Exploration 56 Word Processing 80 Professional Demeanor 103 Human Relations 121 General Personal Management 148 Risk Management 174 Ethics 188 Professional Communications 204 Critical Thinking/Work Flow 219 Advanced Technical Skills Project 237 Management/Interpersonal 251 General Project Management 274 Banking/Financial Math 290 Math in Business and Retail 310 Leadership 365 2 Copyright © Texas Education Agency, 2015. All rights reserved. Supplemental Lessons Goin’ Global 388 Scholarships 427 Creating a Portfolio 441 Program Forms 450 Additional Activities 467 3 Copyright © Texas Education Agency, 2015. All rights reserved. Business Management and Administration Practicum Introduction This Practicum is designed to be used by new and veteran teachers who would like to enhance their students’ performance by utilizing computer generated projects. The purpose of these lessons is to transform the classroom into a lab setting with the students becoming self-driven learners and the teacher taking on the role of facilitator. With the exception of the General Housekeeping unit, the material is adaptable and may be presented in any order the teacher chooses. Because there are so many detailed forms that ar e necessary to the onset of the school year or semester, the General Housekeeping unit should be covered first. Detailed lesson plans are provided which include handouts and activities. Each unit contains at least one multimedia presentation; therefore, the teacher will need to use a desktop or laptop computer attached to a projector in order to present the materials to the class. Customarily, students enrolled in a Practicum course are placed on jobs prior to the onset of the school year. Of course, there are often a few students who will need job placement by the teacher once school starts. Students must be employed and a training plan must be filed within 14 days of the start of the school year. It is important that all Texas Education Agency rules are followed and adequate records are kept, in the event of an audit by a representative from TEA. The teacher is required to visit each training sponsor regarding student progress at least once per each six-week grading period, regardless of whether or not the school calendar adheres to a six week or nine week grading period. Portfolio Information All students are to keep a working digital portfolio which will be updated regularly during the school year. The portfolio can be a useful tool when applying for employment and scholarships or completing college applications. Reproducible guidelines may be found at the end of this document. It is important that students establish their portfolios early during the first few weeks of school, so make sure to inform students during the General Housekeeping unit of the Practicum. 4 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation for the First Class Day Classroom Are the students desks arranged the way you would like them to be for optimal class instruction? Is your desk in an area where it will be easy to manage the class? Do you have all the things you will need already in place at your desk? (a calendar/unit planner, grade book, pencils, pens, notepad, etc.) Is the furniture easy to walk around? Are bulletin boards prepared and attractive to students? Do you have a space prepared for students to turn in work? Is the lighting in the room appropriate? Are the materials organized and easy to access? Do you have an emergency exit plan posted in the room? Students/Parents Have you prepared the letters to the students and parents within the General Housekeeping portion of the Practicum? Have you prepared home folders for the students? Instruction Have you prepared a script of what you are going to do the first day? Do you have a classroom management plan prepared to establish? Do you know what procedures you are going to use in managing your class? Is there a sign-in paper or do you have a roll calling system ready to put in place? Do you have an activity/procedure for students who arrive before the bell rings? Do you have a grading system ready? Do you have ice breakers/team builders ready to do on the first day? 5 Copyright © Texas Education Agency, 2015. All rights reserved. Useful Websites Texas Education Agency www.tea.tx.gov Career and Technical Education http://cte.unt.edu/ O*NET http://www.onetonline.org/ CTSOs Business Professionals of America (Texas BPA) www.texasbpa.com Business Professionals of America (National BPA) bpa.org Future Business Leaders of America (FBLA) fbla-pbl.org Future Business Leaders of America – Phi Beta Lambda fbla-pbl.org Parliamentary Procedure (Robert’s Rules of Order): http://www.ohio.edu/csen/upload/gen_info_roberts_rules_of_order.pdf Research https://www.tsl.state.tx.us/elibrary http://www.si.edu/ 6 Copyright © Texas Education Agency, 2015. All rights reserved. Practicum Schedule Topic Activity Time Frame General Housekeeping Forms 5 Class Periods Training Station Orientation Project 10 Class Periods The History of Office Administration Notes, Activities and Projects 5 Class Periods Career Pathways Notes, Activities and Projects 6 Class Periods O*Net/Career Exploration Notes, Activities and Projects 10 Class Periods Word Processing Notes, Activities and Projects 3 Class Periods Professional Demeanor Notes, Worksheets and Tests 7 Class Periods Human Relations Notes, Activities and Tests 5 Class Periods General Personal Management Notes, Activities and Tests 7 Class Periods Risk Management Notes, Activities and Tests 5 Class Periods Ethics Notes, Activities and Tests 5 Class Periods Professional Communications Notes, Activities and Projects 5 Class Periods Critical Thinking/Workflow Notes, Activities and Tests 11 Class Periods Advanced Technical Skills Project Notes, Activities and Projects 13 Class Periods Management/Interpersonal Notes, Activities and Projects 25 Class Periods General Project Management Notes, Activities and Projects 4 Class Periods Banking/Financial Math Notes, Activities and Tests 5 Class Periods Math in Business and Retail Notes, Activities and Tests 5 Class Periods Leadership Notes, Activities and Tests 7 Class Periods Goin’ Global Notes, Activities and Tests 5 Class Periods Scholarships Notes, Activities and Tests 10 Class Periods Creating a Portfolio Notes, Activities and Projects 10 Class Periods *Each Class Period is 45 – 50 minutes in length 7 Copyright © Texas Education Agency, 2015. All rights reserved. General Housekeeping: Forms Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will demonstrate characteristics necessary to be a successful student in the Business Management and Administration program. Specific Objectives Students will identify the critical rules of program operation. Students will explain the procedures for reporting an absence from school/work. Students will learn the policies and procedures of the Business Management and Administration program. Students will obtain the necessary signatures on required forms. This lesson should take five class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the TEKS listed immediately below. Any changes/alterations to the activities may result in the elimination of any or all of the T EKS listed. Reading I, II, III 110.47(b) o (1) The student uses the following word recognition strategies. The student is expected to: (A) Apply knowledge of letter-sound correspondences, language structure, and context to recognize words; (B) Use reference guides such as dictionaries, glossaries, and available technology to determine pronunciations of unfamiliar words; o (2) The student acquires an extensive vocabulary through reading and systemic word study. The student is expected to: (A) Expand vocabulary by reading, viewing, listening, and discussing; (B) Determine word meanings through the study of their relationships to other words and concepts such as content, synonyms, antonyms, and analogies; o (4) The student comprehends text using effective strategies. The student is expected to: (A) Use prior knowledge and experience to comprehend; (B) Determine and adjust purpose for reading; and (D) Summarize texts by identifying main ideas and relevant details. 8 Copyright © Texas Education Agency, 2015. All rights reserved. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (B) Organize speeches effectively for specific topics, purposes, audiences, and occasions. o (7) Delivery. The student uses appropriate strategies for rehearsing and presenting speeches. The student is expect to: (C) Develop verbal, vocal, and physical skills to enhance presentations. Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation If possible, display each form on projector screen Copy the handout sheets and rubric for the students Have materials ready prior to the start of the lesson. SUGGESTION: make folder packets for each student ahead of time. Have students write their names on the folder; the folder becomes part of the year’s permanent record files for that school year. Instructional Aids Student handouts Materials Needed Copies of all forms Equipment Needed Teacher computer Projector (for digital presentation) Introduction Learner Preparation Ask students why rules are necessary. Ask why daily attendance is important. 9 Copyright © Texas Education Agency, 2015. All rights reserved. Explain that is an honor to be accepted into this program and that all students must maintain high expectations to remain in the class. Lesson Introduction Explain each form in detail and check for understanding. Tell the class that all forms must be returned with appropriate signatures by the end of the first week of class. Obviously, if a student has not secured employment by the first day of school, that student will not be able to fill out the Training Plan form; however, make sure they fill in everything except the employment information. (They will need to do this once they are employed.) 10 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE NOTES TO TEACHER Assignment Outline: Copy the instructions and grading rubric and make into a packet. Directions: The packet of information must be completed by interview, website, or handbook. Minimum of 12 digital photos Floor plan may be scanned Grading: Completion of packet Multi-media presentation Pictures Professionalism during presentation Presentation must have: Name and logo Floor plan Policies/procedures Company history Supervisor’s or owner’s previous experience Site of company Organizational chart Inclusion: 3,2,1 Layout format must be followed ***Handout the Portfolio Guidelines Tell the class about some of the things you learned at previous jobs. Explain how those skills helped you to become a teacher. Explain the necessity of learning as much as possible about a job because some of the skills learned will help with future employment. Explain to the class that customers see a business much differently than the employees see it. Ask the class if they ever wanted to work at a place where they shopped. Have them give reasons why they wanted to work there. Go over all the criteria in the assignment and check for understanding. Explain the guidelines. Students can set it up while working on the Training Station Orientation project. Multiple Intelligences Guide Interpersonal Existentialist Intrapersonal Kinesthetic/Bodily Logical/Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 11 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will go over each form individually and thoroughly. It is extremely important that all students understand what is required of them in order to be in the program. Set a deadline (usually the end of the first week of school) for all forms to be returned with signatures. Keep in mind that during the first few days of classes, students will leave or enter your program. You will need to keep up with all paperwork and will need to see that the new students receive all documents. Summary Review Why is it important to follow all rules of the program? Why do students have to secure permission before they quit their job? What happens to a student who is fired from his/her job? What is the policy on theft? Evaluation Informal Assessment Incentive for turning in all forms before the deadline. Formal Assessment Daily grade or test grade on the deadline 12 Copyright © Texas Education Agency, 2015. All rights reserved. Business Management and Administration Practicum Syllabus Welcome to the dynamic world of Business Management and Administration! You have been selected from many applicants to experience a fun and rewarding year. It is my intent for you to learn a great deal about the world of work as you learn about yourself. This course consists of the following topics: Training Station Orientation The History of Office Management Career Pathways O*Net/Career Exploration Word Processing Professional Demeanor Human Relations General Personal Management Risk Management Ethics Professional Communications Critical Thinking/Work Flow Advanced Technical Skills Project Management/Interpersonal General Project Management Banking/Financial Math Math in Business and Retail Leadership Advanced Leadership Supplemental Lessons Goin’ Global Scholarships Creating a Portfolio History of Business in Retail As you can see, we will cover a lot of ground this year. Please take this suggestion seriously: READ THE TEXTBOOK! There will be a lot of information given and discussed in class that is not in the text; however, you are still accountable for reading assigned chapters. Students entered in Business Management and Administration competition are more successful due to reading the material in the text. GRADING Your grade will consist of the following: weekly work reports, dependability grades (see Dependability sheet), individual and group assignments, daily work, tests and your employer evaluation. 13 Copyright © Texas Education Agency, 2015. All rights reserved. YOUTH ORGANIZATION: (INSERT YOUR PROGRAM HERE) All co-op students are expected to join (INSERT YOUR YOUTH ORGANIZATION HERE) and to participate in competitive events. Dues are $______ for the school year. _____________________________ ___________________________ Parent’s Signature Student’s Signature 14 Copyright © Texas Education Agency, 2015. All rights reserved. Student Responsibilities in Cooperative Training Program Type Your School District Name Here Career and Technical Education Department In order to establish and maintain a responsible, high quality type of Cooperative Training Program for (insert name of school or school district), it is essential that the student, the parents, the training sponsor, the coordinator, and school administrators agree to these basic principles: 1. It is the responsibility of the coordinator to provide appropriate interview opportunities for student job placement. The coordinator must grant final approval of all job placements. 2. It is the responsibility of the student to remain at the same training station throughout the training period. A change may be made only when approved by the coordinator. 3. A student will be removed from the Cooperative Training Program and lose state credits for any of the following reasons: a. If the student is dismissed from the training station and the coordinator determines that the dismissal was for sufficient reasons. Example: theft or un-ethical conduct. b. The second time a student has been fired and/or quits without the permission of the coordinator, he/she is released from the program without credit. c. If a student’s attendance drops below 90%, the student may be removed from the Cooperative Education Program. Removal from the class would result in loss of credit for the term. 4. The student is under school supervision at school, and during the work schedule at the training station. School credit is given for four hours spent on the job, as well as in the classroom. The student must work a minimum of 15 hours a week, 10 of which must be Monday through Friday. 5. If the student is to be absent from school on any particular day for any reason, the student is required to notify the teachercoordinator no later than 12:00 (noon) on the day of the absence. He/she may not report to the training station without having first received permission from the coordinator. Failure to observe this rule will result in unexcused absences in all classes missed. 6. A student who is fired or quits a job shall receive a nine weeks grade of no higher than 60 for the grading period during which he/she was fired. The student is expected to find his/her own employment within five days. Grades will be reduced from the sixth day forward. 7. Students enrolled in Cooperative Education are expected to belong to the youth organization, as activities are related. It is with the above understanding that we enter into this agreement to provide the best training for the individual student. _________________________________ Parent or Guardian’s Signature ______________________________ Student’s Signature _________________________________ Coordinator’s Signature ______________________________ Principal’s Signature *** If you wish to communicate via e-mail, please list your e-mail address below: _________________________________________________________________ 15 Copyright © Texas Education Agency, 2015. All rights reserved. Classroom Rules 1. You must be in class and on time; failure to do so may result in an after class detention on the day you are late! Class is from INSERT TIME to INSERT TIME. 1. Bring your materials to class and be ready to work on assignments. ALWAYS BRING YOUR TEXTBOOK. 1. Sleeping is NOT allowed in class. We will cut your work hours if you are too tired. 1. No work from other classes is to be done in our class. You are earning credit for this course, so you must devote your attention to our subject material. 1. Do not comb hair, put on makeup, paint fingernails, etc. You don’t have to impress us—we like you as you are. 1. Treat all guest speakers with respect. Treat all substitutes as respectfully as you treat me. 1. RESPECT each other at ALL TIMES. Refrain from talking to your neighbors when someone else has the floor. 1. NO FOOD OR DRINKS ARE ALLOWED IN OUR CLASS. 1. You are responsible for your conduct in your other classes. If you are a behavior problem in another class, it will be brought to my attention. You will be subject to removal from the co-op program due to behavioral problems. 1. Park in the designated parking lot only. DO NOT park in the front of school or in the teachers’ lot. ________________________________ Student’s Signature _________________________________ Parent or Guardian’s Signature 16 Copyright © Texas Education Agency, 2015. All rights reserved. Dependability Grade An important characteristic of a good employee is dependability. It is vital that the student realize the importance of being dependable on the job and in the classroom. To reinforce this, a “DEPENDABILITY GRADE” has been created. It is treated as a MAJOR TEST GRADE and is averaged in with the other major test scores. When a student is absent from school for ANY REASON, he/she must telephone his/her Practicum (co-op) teacher before NOON that day. If the teacher’s phone rings to voice mail, the student should leave the following information: Name, date, time, reason for absence, and phone number It is the student’s responsibility to phone his/her employer to report the absence in a timely manner from work. Practicum students are also required to sign in each day on the Practicum Dependability Log, located in the classroom. Failure to phone the teacher in the event of an absence or to sign in when present will result in points being deducted from the “Dependability Grade” in the following manner: ABSENT 0 DAYS = 100% 1 DAY 2 DAYS 3 DAYS*** 4 DAYS 5 DAYS CALLED IN FAILED TO CALL OR SIGN IN 97% 93% 90% 87% 83% 87% 78% 65% 37% 0 ***If you are absent 3 or more continuous days, and you have a doctor’s note, you will be exempt from this system for the period of time in which you were absent. As you can see, it is critical that you become a dependable, responsible, young adult! ____________________________ Student’s Signature ____________________________ Parent or Guardian’s Signature Practicum Teacher’s Phone Number: (xxx) xxx-xxxx 17 Copyright © Texas Education Agency, 2015. All rights reserved. Policies Governing Unemployed Students 1. If a student is released from a job because he/she has been found guilty of theft/unethical conduct, the student is released from the program with no credit. 2. Students fired from jobs for reasons other than theft/unethical conduct, even though they go to work at another job, may receive a NINE-WEEKS / SIX WEEKS (Circle one) grade of no higher than 60 for the grading period during which they were fired. 3. Students fired from jobs are expected to find their own employment within five school days. Grades will be reduced from the sixth day forward. 4. Students who are laid off will have ten days to find a job and the coordinator will assist them in finding a job. Grades will be reduced from the eleventh day forward. 5. If a student quits a job without permission from the coordinator, he/she will receive a NINE-WEEKS / SIX WEEKS (Circle one) grade of no higher than 60 for the grading period during which he/she quit the job. 6. The second time a student has been fired and/or quits without permission from the coordinator, he/she will be released from the program with loss of credit. I understand that any time the Practicum student is not employed in an APPROVED training station; he/she must be under the supervision of the Practicum instructor from the end of the class period through the end of the school day, until a new training station is secured. The student may be exempt from this restriction if he/she has a scheduled appointment for a job interview. (Documented proof of interview is required.) ____________________________ Student’s Signature ____________________________ Parent or Guardian’s Signature 18 Copyright © Texas Education Agency, 2015. All rights reserved. Summary Signature Verification Form I have reviewed the following forms: Business Management and Administration Practicum (Co-op) Syllabus Student Responsibilities in Cooperative Training Program Classroom Rules Dependability Grade Policies Governing Unemployed Students My signature acknowledges I have read all documents listed above and agree to abide by the stated policies. ____________________________ Student’s Signature ____________________________ Parent or Guardian’s Signature Please return this form to the teacher. 19 Copyright © Texas Education Agency, 2015. All rights reserved. Cell Phone Number Exchange Permission Form Due to the fact that students may be driving to the Internship site and will be coming from different schools, it may be necessary for them to have access to their teacher’s cell phone number to call regarding emergencies and/or class. Likewise, it may be necessary for the teacher to contact the student for various reasons regarding the internship. Please sign below if you give permission for your child and the internship teacher to exchange cell phone numbers. If you have any questions, please email me at Insert your email address. ____________________________________ ____________________ Parent/Guardian Signature Date ____________________________________ ____________________ Student Signature Date 20 Copyright © Texas Education Agency, 2015. All rights reserved. Wage and Hour Report ________________________ Name/ID# _________________________ Hourly Wage $ _________________________ Training Station _________________________ Total Hours for 3 Weeks _________________________ Student Signature WEEK HOURS 9/25-9/29 From To TOTAL HOURS CLASSES MISSED REASON FOR ABSENCE 1 2 3 MONDAY TUESDAY 1 2 3 WEDNESDAY 1 2 3 THURSDAY 1 2 3 FRIDAY 1 2 3 SATURDAY 1 2 3 SUNDAY 1 2 3 TOTAL HOURS: MONDAY - FRIDAY TOTAL HOURS FOR WEEK 21 Copyright © Texas Education Agency, 2015. All rights reserved. Mobile Me Objective: Students will introduce themselves to the class by creating a mobile that reflects the individual’s interests and personality. Materials Needed: Coat hanger String, ribbon or yarn A one-hole punch Family Pictures Pictures and words cut out from magazines Directions: Make a mobile that depicts who you are and be prepared to share it with the class. You must include a minimum of three pictures of yourself (or family) and at least six of the following items: Achievements Car you drive Pets Sports Favorite nursery rhyme Pet peeve Favorite food Favorite color Favorite music Quotation The last book you read Etc. (Your Choice) Have fun with this project! We will hang them in the classroom after everyone presents to the class. 22 Copyright © Texas Education Agency, 2015. All rights reserved. Training Station Orientation Business Management and Administration Practicum Lesson Plan Performance Objective Upon completion of this lesson, each student will demonstrate thorough knowledge of his or her work place. Specific Objectives Students will learn and/or reinforce basic knowledge of their respective training stations. Students will demonstrate an understanding of what is expected from their training sponsors. Students will compile information and will build a multi-media presentation. Students will communicate their knowledge orally to their peers. This lesson should take 12 class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the TEKS listed immediately below. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Interdisciplinary Correlations Reading I, II, III 110.47(b) o (1) The student uses the following word recognition strategies. The student is expected to: (A) Apply knowledge of letter-sound correspondences, language structure, and context to recognize words; (B) Use reference guides such as dictionaries, glossaries, and available technology to determine pronunciations of unfamiliar words; o (2) The student acquires an extensive vocabulary through reading and systemic word study. The student is expected to: (A) Expand vocabulary by reading, viewing, listening, and discussing; (B) Determine word meanings through the study of their relationships to other words and concepts such as content, synonyms, antonyms, and analogies; o (4) The student comprehends text using effective strategies. The student is expected to: (A) Use prior knowledge and experience to comprehend; 23 Copyright © Texas Education Agency, 2015. All rights reserved. (B) Determine and adjust purpose for reading; and (D) Summarize texts by identifying main ideas and relevant details. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (B) Organize speeches effectively for specific topics, purposes, audiences, and occasions. o (7) Delivery. The student uses appropriate strategies for rehearsing and presenting speeches. The student is expect to: (C) Develop verbal, vocal, and physical skills to enhance presentations. Tasks Students will interview employer or owner to obtain necessary information. Students will obtain company information from employee handbooks or trade journals. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Secure the computer lab if you do not have immediate access to one in your classroom. Copy the handout sheets and rubric for the students Instructional Aids Student handouts Grading rubric Internet Materials Needed Paper for essay Camera or phone with camera Flash drive Equipment Needed Computers (for students to complete project) Projector (for digital presentation) Scanner to scan pictures or materials brought to class 24 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE I. II. III. IV. Directions: A. The packet of information must be completed by interview, website, or handbook. B. Minimum of 12 digital photos C. Floor plan may be scanned Grading: A. Completion of packet B. Multi-media presentation C. Pictures D. Professionalism during presentation Presentation must have: A. Name and logo B. Floor plan C. Policies/procedures D. Company history E. Supervisor’s or owner’s previous experience F. Site of company G. Organizational chart H. Inclusion: 3,2,1 Layout format must be followed ***Handout the Portfolio Guidelines NOTES TO TEACHER Copy the instructions and grading rubric and make into a packet. Tell the class about some of the things you learned at previous jobs. Explain how those skills helped you to become a teacher. Explain the necessity of learning as much as possible about a job because some of the skills learned will help with future employment. Explain to the class that customers see a business much differently than the employees see it. Ask the class if they ever wanted to work at a place where they shopped. Have them give reasons why they wanted to work there. Go over all the criteria in the assignment and check for understanding. Explain the guidelines. Students can set it up while working on the Training Station Orientation project. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/Bodily Logical/Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 25 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice Using the digital presentation, the teacher will go over the requirements of this project. The student will follow along and make notes on their hard copy. Students will be strongly encouraged to take the assignment packet to their job sites so employers will know about the activity. Ask students to “map” out their plan, using a Mapping Tool from the Appendix of this document. Give some ideas to students during the brainstorming session before the end of the first class period. 26 Copyright © Texas Education Agency, 2015. All rights reserved. Employer Project Directions You are to complete this packet of information by conducting interviews with employers and/or co-workers. If you have an employee-training manual, you may use it as a source. You can even try obtaining information from your company’s website. In addition to the packet, you will include a minimum of 12 digital photos, in your presentation. You may bring the pictures to class on a flash drive, a memory card, or CD to import into your project. All information will be compiled to prepare a multi-media presentation which will be shown to the class when you present your project. You will be graded on: Completion of the packet Multi-media presentation Use of pictures (as specified) Professionalism during presentation, including professional dress **Bonus credit will be given if your employer attends your presentation! Presentation must have: Name and logo of company Floor Plan Policies and Procedures History of the company Supervisor’s (or owner’s) previous experience Site of company (including number of employees) Organizational chart Miscellaneous supplemental information Photos (either interspersed within presentation or at the end of the presentation) If you were in charge, explain: Three things you like about the training station Two things you would change One thing you have learned that will help you in your career choice This project is due on: ___________________________ 27 Copyright © Texas Education Agency, 2015. All rights reserved. Layout Format: Student’s name Company’s name, address Type of company In a minimum of 75 words, (typed and turned in separately) state what your first day on the job was like. Procedures for reporting to work Procedures for calling in sick or calling in late Procedures for asking for time off What types of benefits are available Length of time manager/owner has been with company What prior training did manager/owner have? What type of education is needed for a managerial position with the company? Procedure for handling cash or legal documents(beginning and ending shifts), OR Procedure for accessing or handling clients files Names of competitors and their locations Organizational chart Floor plan Names of vendors and suppliers Procedures for handling returns, issuing credit and keeping clients happy What types of jobs/careers will your current training station prepare you for? What is the procedure for handling theft (by employees or clients)? What is the strangest thing that has happened to you on the job? Independent Practice Students will work at their own paces to complete this activity. All work is to be done in class, so the teacher can check for understanding. Students are strongly encouraged to take ownership of this activity and to establish a workable pace in order to complete it on time. Students will be prepared to present their projects to the class. Summary Review Why do customers see a different perspective of a business operation than that of the employees? Why is it important to learn as much as possible about the business establishment? Why are procedures established and expected to be followed? 28 Copyright © Texas Education Agency, 2015. All rights reserved. Evaluation Informal Assessment Instructor will observe students during Independent Practice. Instructor will assist students as needed. Formal Assessment Use the Individual Presentation Rubric to evaluate. 29 Copyright © Texas Education Agency, 2015. All rights reserved. Individual Presentation Rubric Presentation Title: ______________________________________________________________________________________ Name:____________________________________ Teacher: ____________________________________ ID#:___________________________________ Date of Presentation:_____________________________ Criteria Organization Visuals Mechanics Content Knowledge Delivery Points 0-5 6-10 11-15 16-20 Audience cannot understand presentation because there is no sequence of information. Student used no visuals. Audience has difficulty following presentation because student jumps around. Student presents information in logical sequence that audience can follow. Student occasionally used visuals that rarely support text and presentation. Presentation had three misspellings and/or grammatical errors. Visuals related to text and presentation. Student presents information in logical, interesting sequence which audience can follow. Student used visuals to reinforce screen text and presentation. Presentation had no more than two misspellings and/or grammatical errors. Presentation had no misspellings or grammatical errors. Student is uncomfortable with information and is able only to answer rudimentary questions. Student incorrectly pronounces terms. Audience members have difficulty hearing presentation. Student is at ease with content, but fails to elaborate. Student demonstrates full knowledge (more than required) with explanations and elaboration. Student used clear voice and correct, precise pronunciation of terms. Student’s presentation had four or more spelling errors and/or grammatical errors. Student does not have grasp of information; student cannot answer questions about subject. Student mumbles, incorrectly pronounces terms and speaks too quietly for students in the back of the class to hear Student’s voice is clear. Student pronounces most words correctly. Total Teacher Comments: 30 Copyright © Texas Education Agency, 2015. All rights reserved. History of Office Managers Business Management and Administration Lesson Plan Performance Objective Upon completion of this lesson, each student will have an understanding of how the role of office manager has developed over history. This lesson should take three class days to complete; add at least two days for presentations. Specific Objectives Explain the origin of the office manager. Describe the role of a scribe in Ancient Egypt. List the various responsibilities of an office manager. Compare and contrast the role of today’s office manager versus 30 years ago. Terms Clerk – a person employed in an office or bank to keep records and accounts and to undertake other routine administrative duties. Scribe – a person educated in the art of writing who keeps official record, documents, and writes books by hand. Secretary – a person employed by an individual or in an office to assist with correspondence; keeps records, makes appointments, and carries out similar tasks. Stenographer – a writer of shorthand who is employed specifically to take and transcribe dictation. Typist – a person who works in an office and whose main job is typing letters, memos, etc. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. TEKS Correlations 130.112(c) 31 Copyright © Texas Education Agency, 2015. All rights reserved. (18) The student identifies career opportunities in business occupations and implements job-seeking skills to obtain employment. The student is expected to: (B) identify appropriate employment opportunities and those emerging through technology by analyzing established resources. (21) The student identifies skills and attributes necessary for professional advancement. The student is expected to: (A) evaluate and compare employment options such as salaries, benefits, and prerequisites. Interdisciplinary Correlations Reading I, II, III 110.47(b) Knowledge and skills. (2)(A) Expand vocabulary by reading, viewing, listening, and discussing. (2)(B) Determine word meanings through the study of their relationships to other words and concepts such as content, synonyms, antonyms, and analogies. (4)(D) Summarize texts by identifying main ideas and relevant details. (7)(A) Read silently or orally such as paired reading or literature circles for sustained periods of time. Public Speaking I, II, III 110.57 (b) Knowledge and skills. (4)(B) Organize speeches effectively for specific topics, purposes, audiences, and occasions. (5)(A) Analyze the implications of the audience, occasion, topic, and purpose as a basis for choosing proofs and appeals for speeches. (6)(D) Use informal, standard, and technical language appropriately. (7)(E) Interact with audiences appropriately. Tasks Students will complete all notes per the multimedia presentation. Students will complete assigned activities. Students will participate in group discussions and class activities. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handout sheets for the students. Have materials ready prior to the start of the lesson. Secure a computer lab if one is not readily accessible. 32 Copyright © Texas Education Agency, 2015. All rights reserved. Instructional Aids Student outline and handouts Student activity sheets Websites listed in reference section to gain additional information on the lesson Materials Needed Internet to access websites for assignment Office Management Timeline handout Personal Timeline Assignment handout Equipment Needed Teacher computer with Internet access and presentation software Projector (for digital presentation) Introduction Learner Preparation The job title and description of an office manager differs from business to business. Have students get with a partner and find a job posting for an office manager position. Each pair will share information about the job posting (job title, description, salary, education and experience required, etc.) with the entire class. Lead the class in a discussion about the similarities and differences in the job postings. Lesson Introduction To help students gain a better understanding of the role of an office manager, have students brainstorm the duties and responsibilities of an office manager. ASK: What was the role of scribes in ancient Egypt? ASK: What was the role of early clerks and clerical workers? ASK: What do the workers in the front office of any business usually do? 33 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI Outline Instructor Notes I. Discovery A. Ask students to brainstorm the activities of an office manager. B. Ask students to list all the different job titles of someone who manages an office (office assistant, office manager, administrative assistant, etc.) II. Introduction A. Introduce the why of the lesson 1. Why we are doing this assignment 2. Need-to-Know Terms III. Guided Practice A. Hand out the Office Management Timeline B. Have students list the events in chronological order IV. Independent Practice V. Job posting assignment – Students will present their findings to the entire class VI. Summary Restate the objectives and check for understanding MI Share with students the different job titles and duties of someone who manages an office. You may want to speak with the administrative assistant on your campus about a list of job activities or have the administrative assistant speak with your class about his/her job duties. Use the provided objective and terms by method of choice. You may want to look around and find some online information that could lead to other discussions that go along with this subject. Allow students to use the Internet to find the correct order of the events. Get students to use the newspaper, Internet, or any other resources available to find a local job posting for an office manager (or similar) position. Restate the lesson objectives and then do a quick check for understanding on key points you’ve made throughout the lesson. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 34 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice Hand out the Office Management Timeline worksheet. Assist students with the first event on the timeline and websites where they can find events in the history of office management. Summary Review What changes have taken place in the role of office manager over the years? How has the role of office manager become more complex? Which decade to you feel has experienced the biggest change? Why Evaluation Informal Assessment Daily work on assignments to monitor progress. Formal Assessment Key provided for Office Management Timeline. Rubric provided for Personal Timeline Assignment. 35 Copyright © Texas Education Agency, 2015. All rights reserved. Office Management Timeline The following events played an important role in shaping the role of office management throughout history and today. Directions: On a separate sheet of paper, write the following events in chronological order. Scribes played a key role in the administrative and legislative aspects of many societies. The role of the scribe became important in castes or administrative classes within societies. Job of secretary became associated in North America and Europe almost exclusively with women. (1910) The first practical typewriter was manufactured by Remington. (1973) Secretaries in Rome were usually educated men who took dictation (prior to the Roman Empire). Sir Isaac Pitman founded a school where students could qualify as shorthand writers. Only male students could attend. (1870) There are 4.9 million secretaries, stenographers, and typists in the United States. The role of secretary became primarily associated with women, as men went off to WWI. The National Secretaries Association was created and later called the International Association of Administrative Professionals. (1942) The first standardized test for office workers, called the Certified Professional Secretaries (CPS) exam, was administered. (1951) Secretary’s Day was created to recognize the hard work of the office staff. (1952) First numerical keyboard for punching cards for tabulating machines developed by Herman Hollerith. Katharine Gibbs founded a secretarial school to provide professional secretarial training to young women. Four out of five clerical jobs belong to women. Corona makes a portable manual. The first class of women systems service workers graduate from IBM. Women make up 38% of the labor force and 97.8% of the secretarial force. 36 Copyright © Texas Education Agency, 2015. All rights reserved. Office Management Timeline (ANSWER KEY) Scribes were key to the administrative and legislative aspects of many societies. The role of the scribe became important in castes or administrative classes within societies. Secretaries in Rome were usually educated men who took dictation (prior to the Roman empire). Sir Isaac Pitman founded a school where students could qualify as shorthand writers. Only male students could attend. (1870) First numerical keyboard for punching cards for tabulating machines developed by Herman Hollerith. (1901) Job of secretary became associated in North America and Europe almost exclusively with women. (1910) Katharine Gibbs founded a secretarial school to provide professional secretarial training to young women. (1911) Corona makes a portable manual typewriter. (1912) The role of secretary became primarily associated with women, as men went off to WWI. (1914) The first class of women systems service workers graduate from IBM. (1935) The National Secretaries Association was created and later called the International Association of Administrative Professionals. (1942) The first standardized test for office workers, called the Certified Professional Secretaries (CPS) exam, was administered. (1951) Secretary’s Day was created to recognize the hard work of the office staff. (1952) Women make up 38% of the labor force and 97.8% of the secretarial force. (1970) The first practical typewriter was manufactured by Remington. (1973) 4 out of 5 clerical jobs belong to women. (1990) There are 4.9 million secretaries, stenographers, and typists in the United States. (1993) 37 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Timeline Assignment Timelines are a way to organize information; keep track of when events occur; and to see how people, places, and events progress over time. This assignment is a fun way to become familiar with the use of timelines. Directions: Create a timeline presentation of your life using any presentation software. Checklist Create a personal timeline of 10-12 major events in your life. Ask parents before using personal photos. Include a title slide with your first and last name. Your timeline should begin at birth and end with your high school graduation. The personal events that you choose must have shaped your life, either positively or negatively. The events must have contributed to who you are today. Ideas of what to include: birth of siblings, losing a pet, moving, family event, when you began school (elementary, middle, or high school), sweet sixteen, quinceanera, a trip, learning how to read, learning how to ride a bike, or learning how to play a sport, etc. Each event must have a year. For each event, explain what the event is and how it has changed your life. Include a visual for each slide. Do not include historical events on the timeline unless you were directly involved with the event. 38 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Timeline Assignment Rubric Name: ____________________________ CATEGORY 20 15 8 Presentation Well-rehearsed with smooth delivery that holds audience attention. Rehearsed with fairly smooth delivery that holds audience attention most of the time. Delivery not smooth, Delivery not smooth but able to maintain and audience attention interest of the audience often lost. most of the time. Attractiveness Makes excellent use of font, color, graphics, effects, etc. to enhance the presentation. Makes good use of font, color, graphics, effects, etc. to enhance to presentation. Makes use of font, color, graphics, effects, etc. but occasionally these detract from the presentation content. Mechanics No misspellings or Three or fewer Four misspellings grammatical misspellings and/or and/or grammatical errors. mechanical errors. errors. More than four errors in spelling or grammar. Organization Content is well organized using headings or bulleted lists to group related material. Uses headings or Content is logically bulleted lists to organized for the most organize, but the part. overall organization of topics appears flawed. There was no clear or logical organizational structure, just lots of facts. Workload The workload is divided and shared equally by all team members. The workload is divided and shared fairly by all team members, though workloads may vary from person to person. The workload was not divided OR several people in the group are viewed as not doing their fair share of the work. The workload was divided, but one person in the group is viewed as not doing his/her fair share of the work. 1 Use of font, color, graphics, effects etc. but these often distract from the presentation content. Maximum Points Possible: 100 Student Points: ___________ 39 Copyright © Texas Education Agency, 2015. All rights reserved. Career Pathways Practicum in Business Management and Administration Lesson Plan Performance Objective Upon completion of this lesson, each student will demonstrate they have learned about the various Career Pathways adopted by the federal government, explore a career of interest, research a college of choice, choose companies of interest to work for after graduating from college, and match the criteria in the three presentation rubrics. Specific Objectives Define what Career Pathways are. Identify the 16 Career Pathways – Programs of Study. Research Income and Job Growth Projections 2011 – 2020. Determine individual Career Pathway. Determine Career Pathways Resources. Develop Career Pathway Research Presentation. Determine College or University of Choice. Develop College or University of Choice Research Presentation. Determine Companies of Interest. Develop Companies of Interest Research Presentation. Terms Career Pathways - a workforce development strategy used in the United States to support workers’ transitions from education into and through the workforce. Programs of Study - an academic and career plan developed by your school to help move you towards a college and career path. Bureau of Labor Statistics (BLS) - a United States government agency that produces economic data that reflects the state of the United States’ economy. This data includes the Consumer Price Index (CPI), the unemployment rate, and the Producer Price Index (PPI). Department of Labor (DOL) - a United States government cabinet body responsible for standards in occupational safety, wages and number of hours worked, unemployment insurance benefits, re-employment services, and a portion of the country's economic statistics. O*NET Online - is the Occupational Information Network (O*NET). It is a free online database that contains hundreds of occupational definitions to help students, job seekers, businesses, and workforce development professionals to understand today's world of work in the United States. Time This lesson should take six days (270 minutes) to complete. Days one through two - What are the Career Pathways? Career Pathway Research (90 minutes) Days three through four- Career Pathways Resources and Career Pathway Presentation (90 minutes) Days five through six - College or University of Choice Presentation and Companies of Interest Research Presentation (90 minutes) 40 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Interdisciplinary Correlations English Language Arts and Reading, English I 110.31 (b) o (1) Reading/Vocabulary Development. Students understand new vocabulary and use it when reading and writing. Students are expected to: (E) use a dictionary, a glossary, or a thesaurus (printed or electronic) to determine or confirm the meanings of words and phrases, including their connotations and denotations, and their etymology. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (A) apply knowledge of speech form to organize and design speeches; (B) organize speeches effectively for specific topics, purposes, audiences, and occasions; (C) choose logical patterns of organization for bodies of speech; and (D) prepare outlines reflecting logical organization. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Review and become familiar with the terminology, website links, and the slide presentation. Have materials, slide presentation, and websites ready prior to the start of the lesson. Print handouts for each student. Reference Webster’s new compact office dictionary (2003). New York, NY: Houghton Mifflin Harcourt Publishing Co. Instructional Aids Career Pathways slide presentation and notes Note Taking Form handout Materials Needed Handouts for each student 41 Copyright © Texas Education Agency, 2015. All rights reserved. o Career Pathways Terms and Definitions o Note Taking Form o Activity 1 – My Career Pathway o Activity 2 – Career Pathway Presentation o Activity 3 – College or University of Choice Presentation o Activity 4 – Companies of Interest Research Presentation Supplies listed in each activity Pencils and pens Equipment Needed • Computer and Internet access for teacher and students • Projector (for digital presentation) Introduction • Say o During this lesson you will learn about Career Pathways. You will explore the various Career Pathways adopted by the federal government, choose a Career Pathway of interest, research a college of choice, and choose companies of interest to work for after graduating from college. • Say o To achieve your Career Pathway success, you must choose the best career, college, and company paths and make a commitment to them, while remaining flexible enough to deal with changes and new opportunities. Ask o Why do you think it is necessary to understand what Career Pathways are? Say o You will research and create presentations for your Career Pathway, College or University of Choice, and Companies of Interest, which will guide you into establishing a solid career foundation. • Show o Career Pathways slide presentation 42 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE Days 1-2 I. Introduce Career Pathways A. Objectives B. What are Career Pathways? C. Programs of Study D. Career Pathway Research NOTES TO TEACHER Begin the Career Pathways slide presentation. Students will use Note Taking Form handout to take notes. Distribute handouts and have students read and discuss them. II. Activity 1 - My Career Pathway Days 1-2 refer to slides 1-9. Day 3-4 III. Career Pathways Resources A. Bureau of Labor Statistics B. Department of Labor C. O*NET Online Students will participate in group discussions and complete class activities. Days 3-4 refer to slides 10-11. IV. Activity 2 - Career Pathway Research Presentation Day 5-6 Days 5-6 refer to slides 12-15. IV. College or University of Choice A. Research a college or university B. Create and deliver presentation V. Activity 3 - College or University of Choice Research Presentation VI. Companies of Interest A. Research 10 companies of interest B. Create and deliver presentation VII. Activity 4 – Companies of Interest Research Presentation VIII. Assessment = Daily Activities 43 Copyright © Texas Education Agency, 2015. All rights reserved. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Application Guided Practice The teacher will present the Career Pathway slide presentation and lead the class discussion. The teacher will distribute all handouts and the class will discuss them. After the students have learned about Career Pathway they will begin to work on the activities. Independent Practice Students will determine their Career Pathways. Students will design a Career Pathway Research Presentation. Students will determine their college or university of choice. Students will design a College or University of Choice Research Presentation. Students will determine their companies of interest. Students will design a Companies of Interest Research Presentation. Summary Review There are several Career Pathways, college or university choices, and companies of interest, which students are able to determine in high school. It is important for students to begin researching their Career Pathways and other methods to serve as a roadmap to their success in life. Evaluation Informal Assessment The teacher monitors during activities to check for understanding. Formal Assessment Daily grade on activities based on rubrics. Enrichment Classroom guest speaker presentation from a career counselor may be used as enrichment to discuss the importance of Career Pathways, college or university choices, and companies of interest in high school. 44 Copyright © Texas Education Agency, 2015. All rights reserved. Career Pathways Terms and Definitions 1. Career Pathways - is a workforce development strategy used in the United States to support workers’ transitions from education into and through the workforce. 2. Programs of Study - is an academic and career plan developed by your school to help move you towards a college and career path. 3. Bureau of Labor Statistics (BLS) - is a United States government agency that produces economic data that reflects the state of the United States’ economy. This data includes the Consumer Price Index (CPI), the unemployment rate, and the Producer Price Index (PPI). 4. Department of Labor (DOL) - is a United States government cabinet body responsible for standards in occupational safety, wages and number of hours worked, unemployment insurance benefits, re-employment services, and a portion of the country's economic statistics. 5. O*NET Online - is the Occupational Information Network (O*NET). It is a free online database that contains hundreds of occupational definitions to help students, job seekers, businesses, and workforce development professionals to understand today's world of work in the United States. 45 Copyright © Texas Education Agency, 2015. All rights reserved. NAME ____________________________________ DATE ____________________PERIOD_____________ NOTE TAKING FORM TOPIC: ESSENTIAL QUESTION? MAIN IDEA – QUESTIONS VOCABULARY TERMS: NOTES: SUMMARY: WHAT HAVE I LEARNED TO ANSWER THE ESSENTIAL QUESTION? 46 Copyright © Texas Education Agency, 2015. All rights reserved. TOPIC: ESSENTIAL QUESTION? MAIN IDEA – QUESTIONS VOCABULARY TERMS: NOTES: SUMMARY: WHAT HAVE I LEARNED TO ANSWER THE ESSENTIAL QUESTION? 47 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 1 – My Career Pathway Name ______________________________________________________________ Class Period ________________ Date ____________________________________ Directions Earn 10 points for each circle completed with responses. Make a list of longterm goals. Where do you want to live? List the city and state where you would like to live. List your interests. Activity 1 – My Career Pathway Fill in your name in this circle. List your preferred working conditions. For example, would you like to work weekends or evenings? List your preferred salary. How much money do you realistically expect to earn? List your preferred environment. Would you like to work with people in a medical industry, education, industry, or etc.? Rubrics 48 Copyright © Texas Education Agency, 2015. All rights reserved. Which is the most important, salary or working environment? Why? ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ 1. Visit the websites below to learn more about the 16 Career Clusters. http://cte.unt.edu/other-clusters/ http://www.texascaresonline.com/clusters/clusters.asp 2. Now that you have thought about career choices, select a Career Pathway – Program of Study that matches your interests and preferred salary from the list below. ___ 1. Agriculture, Food & Natural Resources ___ 2. Architecture & Construction ___ 3. Arts, A/V Technology & Communications ___ 4. Business Management & Administration ___ 5. Education & Training ___ 6. Finance ___ 7. Government & Public Administration ___ 8. Health Science ___ 9. Hospitality & Tourism ___ 10. Human Services ___ 11. Information Technology ___ 12. Law, Public Safety, Corrections & Security ___ 13. Manufacturing ___ 14. Marketing ___ 15. Science, Technology, Engineering & Mathematics ___ 16. Transportation, Distribution & Logistics 49 Copyright © Texas Education Agency, 2015. All rights reserved. Graded Elements 9-10 Responses Total Points 90-100 7-8 Responses 70-80 5-6 Responses 50-60 3-4 Responses 30-40 1-2 Responses 10-20 0 Responses 0 50 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 2 - Career Pathway Research Presentation Project Research and create a presentation about a career that you are interested in pursuing after graduation. Activity Research the career on the Internet and find the following information: A. Career B. Nature of the Work C. Working Conditions D. Educational Requirements E. Training and Other Qualifications F. Experience/Required Skills G. Salary/Income H. Job Market Outlook – Is this a career field with good future job prospects? I. Upside – What are the benefits of working in this career field? J. Downside – What are the detriments to this career? K. Related Occupation(s) L. Conclusion Prepare a presentation to share this information with the class. Please cite the sources of your information in the footnote section of your presentation. Use graphics, animation, and slide transitions to make your presentation engaging and interesting. Include at least one website hyperlink to use during the presentation for demonstration. Supplies Computer, Internet access, presentation software Deliverables Completed career research presentation and reflection response Reflection How important do you think it is to research career choices? What are some of the benefits that you can obtain from this research? 51 Copyright © Texas Education Agency, 2015. All rights reserved. Rubrics Graded Elements Complete Presentation – Required Elements Quality of Research Correct use of spelling, grammar, and capitalization Presentation Skills Original and Creative Presentation Reflection Total Total Points 30 20 15 15 10 10 100 52 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 3 - College or University of Choice Research Presentation Project Research and create a presentation about a college or university of interests that will assist you with pursuing your Career Pathway. Activity You will research the college or university of your choice and produce a presentation. 1. Select a college or university that interests you. 2. Locate the website (URL) for that college or university. 3. Include the following in your presentation (you will find all of this information on the website): A. Name of the College or University B. Location (City and State) C. School banner, logo, or mascot D. School colors E. Map of the campus if available F. Photos of campus G. Estimated cost of attending one full year (this should include tuition, fees, housing, and meals) H. Number of students currently enrolled (can be an estimate) I. Degree of the most interest to you and why J. Important dates such as application deadlines and scholarship deadlines K. Cite all of your sources in the footnote of each slide Supplies Computer, Internet, presentation software Deliverables You will prepare a presentation of your college or university research that includes all of the information listed above, along with anything else that you find interesting, and respond to the reflection question. Reflection Why did you choose this college or university? How will this college or university assist you in pursuing your Career Pathway? Please be prepared to answer this question during your presentation. 53 Copyright © Texas Education Agency, 2015. All rights reserved. Rubrics Graded Elements Complete Presentation – Required Elements Quality of Research Correct use of spelling, grammar, and capitalization Presentation Skills Original and creative presentation Reflection Total Total Points 30 20 15 15 10 10 100 54 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 4 - Companies of Interest Research Presentation Project Research 10 companies of interest that will assist you in pursuing your Career Pathway. Activity Using an Internet browser, use the search terms “find career jobs” to assist you in researching and locating 10 companies of interest. Create a presentation and share your research with the class. Slide 1: Introduce yourself and your Career Pathway Slide 2: Rank the 10 companies in order from most desirable to least. Slides 3-12: Write a brief description about each company you would choose to work for and explain the Career Pathway you wish to pursue. Slide 13: Reflection Slide 14: Resources Present your research to the class! Supplies Computer, Internet access, presentation software Deliverables Presentation of 14 slides based on research and reflection Reflection Please provide five reasons that are important to you when choosing a company/employer. 55 Copyright © Texas Education Agency, 2015. All rights reserved. Rubrics Graded Elements Complete Presentation – Required Elements Quality of Research Correct use of spelling, grammar, and capitalization Presentation Skills Original and Creative Presentation Reflection Total Total Points 30 20 15 15 10 10 100 56 Copyright © Texas Education Agency, 2015. All rights reserved. O*NET Career Exploration Business Management and Administration Practicum Lesson Plan Performance Objective Upon completion of this lesson, the student will investigate O*NET to prepare for a future career. Specific Objectives Students will identify the criteria necessary for a resume. Students will prepare a cover letter, resume, and letter of resignation. Students will evaluate their career readiness by using the O*NET website. Terms O*NET – a free website that contains hundreds of occupation-specific careers that helps investigate and evaluate career options. Resume – a document that is used to “sell” an applicant’s abilities to prospective employers. Cover Letter – serves as an “introduction” of the applicant and gives an overview of qualifications. Letter of Resignation – formal advance notice of intent to leave current position. Basic Skills – entry level; basic math and writing knowledge; little or no experience. Advanced Skills – more direct knowledge; complex math and writing abilities; experience handling complex situations; analytical skills; a track record of successes; leadership skills; may have advanced computer knowledge of software applications. Time This lesson should take eight to 10 days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122 (c) (18) The student identifies career opportunities in business occupations and implements job-seeking skills to obtain employment. The student is expected to: (A) assess personal marketability; (B) identify appropriate employment opportunities and those emerging through technology by analyzing established resources; and (C) use job-search strategies, including: 57 Copyright © Texas Education Agency, 2015. All rights reserved. (i) writing a letter of application; (ii) preparing a resume; (iii) using networking techniques to identify employment opportunities; (iv) completing a job application; (v) interviewing for a job; and (vi) writing a follow-up letter after a job interview. Interdisciplinary Correlations Reading I, II, III 110.47 (b) Knowledge and skills. (2)(A) Expand vocabulary by reading, viewing, listening, and discussing. (2)(B) Determine word meanings through the study of their relationships to other words and concepts such as content, synonyms, antonyms, and analogies. (4)(D) Summarize main texts by identifying main ideas and relevant details. (7)(A) Read silently or orally such as paired reading or literature circles for sustained periods of time. 110.58 Communication Applications (4)(C) Research topics using primary and secondary sources, including electronic technology. (4)(G) Prepare and use visual or auditory aids, including technology, to enhance presentations. (4)(H) Use appropriate techniques to manage communication apprehension, build self-confidence, and gain command of the information. (4)(K) Make individual presentations to inform, persuade, or motivate an audience. 110.54 Practical Writing Skills (b) Knowledge and skills. (1)(A) Employ written conventions appropriately such as capitalizing and punctuating for various forms. (1)(B) Use correct spelling. (1)(C) Produce error-free writing by demonstrating control over grammatical elements such as subject-verb agreement, pronoun-antecedent agreement, and appropriate verb forms. (1)(D) Use varied sentence structures to express meanings and achieve desired effect. (1)(E) Use appropriate vocabulary. (15)(B) Write procedural and work-related documents (e.g., resumes, proposals, college applications, operation manuals). Occupational Correlation (O*Net – www.onetonline.org/) Job Zone Three: Medium Preparation Needed – most occupations require training in vocational school, related on-the-job experience, or an associate’s degree. Previous work-related skill, knowledge, or experience is required for these occupations. Job Zone Four: Considerable Preparation Needed – most of these occupations require a four-year bachelor’s degree, but some do not. A considerable amount of work-related skill, knowledge, or experience is needed. Job Zone Five: Extensive Preparation Needed – most occupations require graduate school. For example, they may require a master’s degree, and some require a Ph.D., M.D., or J.D. (law degree) 58 Copyright © Texas Education Agency, 2015. All rights reserved. O*Net Number: Varies, according to each student’s career choice. Reported Job Titles: Varies, according to each student’s career choice. Soft Skills: Time Management; Flexibility; Active Learning; Personal Effectiveness; Decision Making; and Honesty Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website http://www.cte.unt.edu. Preparation Review and familiarize yourself with the terminology, website links, and review elements of resume preparation, cover letter writing, and social media. Review and familiarize yourself with the functions of O*NET and the links listed in the presentation. Have materials and websites ready prior to the start of the lesson. References O*NET (http://www.onetonline.org) Social Media sites Job search sites Instructional Aids Portfolio “Would YOU Hire YOU?” Digital Presentation “Would YOU Hire YOU?” Student Outline Fill-in Notes O*NET Scavenger Hunt O*NET Scavenger Hunt Answer Key O*NET, Part II Activity Career Project Rubric for Career Project (Resume, Cover Letter, Letter of Resignation) Rubric for Career Project (overall project) 140 Characters! Activity Internet Materials Needed Printer paper Notebook paper Flash drive (optional for students to save their work) Equipment Needed Computers (for students to complete projects) Projector (for digital presentation) Internet Access 59 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation Learner Preparation Ask students to raise their hand if they currently have a job. Ask them if they intend to keep that job until they retire. o What was the process when they were hired? o Did they fill out an application or were they also required to submit a resume? Explain that, once students graduate from high school, they will often be required to submit a resume when seeking employment. Ask students what they think should be on a resume. List their answers on the board. Ask students what qualifies as “Social Media.” Ask for a show of hands if they have Facebook, Twitter, Instagram, or YouTube accounts. Ask them if they have ever deleted questionable material from their accounts. Explain the importance of maintaining a professional image on all social media when applying for a job (and college, too)! Lesson Introduction Discuss the types of jobs the students have and the skills necessary to keep their jobs. Have each student list his/her strengths and weaknesses on a sheet of notebook paper. Tell them to be honest! Now, break the class into pairs. Have them list the strengths and weaknesses of each other. Take about 10 minutes for this activity. Tell them to look at their lists, compare it to the list their partners made and put a check mark beside the trait if they agree. Are the lists similar or different? Tell them to save these papers for future use. 60 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation MI OUTLINE QUESTIONS: A. How many times does the average person change jobs in a lifetime? B. What is the difference between entrylevel and advanced-level skills? C. What purpose does the resume serve? D. Why is a cover letter important? E. How is social media used in the job search process? NOTES TO TEACHER According to many recruiters surveyed, approximately 50% of all applicants do not have the basic qualifications required for the position that they are pursuing. The job market is more competitive due to the state of the economy. More people are looking for jobs; therefore, companies and businesses must have a way to “weed out” the good from the bad. Requiring resumes as part of the job application process is standard procedure. Each cover letter you send with your resume should be tailored to the job for which you are applying. Do your homework ahead of time! Always remember, other people are applying for the same job and they probably did theirs! In many cases, websites that allow you to upload your resume often do not require a cover letter. Instead the prospective employer has access to your profile, which will be used along with your resume to determine if you will be selected for an interview. A resume is a “summary” of your experience on paper. It is always in a condensed form. It is important to keep it simple and concise because the recruiter/interviewer will not take the time to read anything longer than one page. Make sure you have a professional, standard email address. Stay away from silly or suggestive addresses. Remember: you must be professional at all times. The use of bullet points draws attention to the key information you want to call attention to. 61 Copyright © Texas Education Agency, 2015. All rights reserved. Capitalization and/or use of bold fonts help the eye to notice information sections. Always tell the truth; resist temptation to embellish your resume. In the event you are hired using erroneous information, you may face dismissal if your employer discovers the truth. It costs an average of $3,400 to hire a new employee. For that reason, many companies are now using “Screening Systems” to extract names of likely candidates. Once an applicant makes it past the screen system, a recruiter reviews the applicant’s data, and then has him/her complete a questionnaire about his/her skills. If the applicant’s skills are compatible with the job, the recruiter schedules either a live, inperson or automated phone interview. BIG TIP: Make sure you use key words from the job description in your resume when you can. Post dates of employment or education on the right margin of your resume because most screen systems cannot read numbers on the left margin. QUESTION: Does anyone have their own personal webpage? QUESTION: What sort of categories or postings should you have on your personal webpage? (List on the board, if possible.) Possible answers may include: interests, hobbies, videos, pictures, personal philosophy, samples of work, recommendations, etc. O*NET is the nation’s primary FREE source of occupational information, which contains hundreds of occupation-specific career descriptions. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 62 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice Using the digital presentation, the teacher will explain the procedure for career exploration and resume preparation using O*NET. The teacher will give students a Student Notes Outline to fill in while the teacher presents the material. Introductory sponge activity: the teacher will divide the class into partners and instruct them to develop a list of strengths and weaknesses of each other. Then students will draw up a list of what they consider to be their own strengths and weaknesses. Then they will compare findings and discuss (approximately 10-15 minutes). Independent Practice “Would You Hire YOU?” Student Notes Handout This is to be used in conjunction with the digital presentation. Students will be given opportunities to fill in the blanks as the instructor presents the material. The instructor has the discretion to use this as a daily grade or a completion grade. O*NET Scavenger Hunt Students will be given a worksheet to complete while searching for required information using the O*NET website. The purpose of this activity is to help students to familiarize themselves with O*NET. An answer key is provided; the teacher should go over the answers and discuss the material. The teacher is encouraged to refer to O*NET often during the digital presentation. O*NET Part II Students will answer questions pertaining to personal interests. No key or rubric is required. This is intended as a completion grade. Career Project This is a very in-depth assignment. Students will use O*NET to research at least three careers, and then write a paper reflecting their research and career choices. Upon completion of Part I, students will type a resume, cover letter, and letter of resignation using examples found on the Internet. Students will also prepare a presentation that includes, among other things, what to wear on a job interview. Rubrics are provided for this activity. A summary sheet is provided as a checklist to make sure students have met all requirements for the activity. This sheet may be turned in to the instructor for grading purposes, if desired. Summary Review Q. What is O*NET? A. O*NET is the nation’s primary FREE source of occupational information, which contains hundreds of occupationspecific career descriptions. Q. What is the difference between entry-level and advanced-level skills? 63 Copyright © Texas Education Agency, 2015. All rights reserved. A. Entry-level skills are very basic, such as simple math, basic reading and writing skills, and possibly basic computer skills. Advanced skills require more training. Examples would be more difficult math calculations, interpersonal skills, specific software applications, leadership skills, managerial experience, etc. Q. What purpose does the resume serve? A. The resume is basically your life on paper, or, when submitted on computer, it is your professional profile. Q. Why is a cover letter important? A. The cover letter is used to introduce you and give an overview of your skills. Q. How is social media used in the job search process? A. Social media is becoming a valuable tool for both the recruiters and the job seekers. It’s more economical and direct than using classified ads or personnel agencies. Evaluation Informal Assessment Instructor will observe students during Independent Practice. Instructor will assist students as needed. Formal Assessment Answer Keys have been provided for the following Independent Practice assignments: Would You Hire YOU? Student Notes Handout O*NET Scavenger Hunt **O*NET Search, Part II is a completion grade; therefore, no rubric or key is provided. **Use the rubrics included to evaluate the following Independent Practice assignment: Career Project (two rubrics – one for resume, cover letter, and letter of resignation and one for project presentation) Enrichment Extension Students will present their Career Projects to the class. A rubric is provided for this activity “What a Character!” o Students will write their resume in TWITTER format, using only 140 characters. They will make a replica of a Twitter account (including their twitter name and a picture!) in word processing format. Hint: they can do a word count in most word processing platforms using the “word count” feature. Have the students distribute their resume to the class. A rubric is provided for this activity. 64 Copyright © Texas Education Agency, 2015. All rights reserved. Student Portfolio TASK: Compile a working electronic portfolio and keep it up to date. OBJECTIVE: To prepare and collect documents necessary for college and employment applications. MATERIALS NEEDED: Computer Scanner or cell phone with a scanner app (to add documents to portfolio) Paper Flash drive or cloud service (to save portfolio) TIME ALLOCATED: This is an on-going activity, with deadlines established by the instructor. DIRECTIONS: As part of this class, you will be responsible for the compilation of your personal portfolio. From time to time, you will be expected to add documents to your portfolio, which you will then use when applying for employment for college. Note: some documents may need to be scanned into your electronic file. REQUIRED DOCUMENTS: Teacher recommendations (at least five) Recommendations from clergy, counselors, family friends Employer recommendations Documented awards and honors (including academic, sports, and extracurricular activities) Transcripts (unofficial) ACT/SAT scores Community Service Record Samples of student-created work Resume Generic cover letter Pointers regarding recommendation requests: 1. Keep it simple and put it in writing (typed). State why you are requesting the person’s assistance. In this case, it is for your professional portfolio. 2. You may need to remind the recipient how you know each other, especially if it has been a while since you were in that person’s class, or since you have seen your family friend. 3. State the date you need your document completed. DO NOT wait until the last minute. Make your request at least one week prior to the due date. Be sure to return to the teacher on that date (or the day before) to pick it up. 65 Copyright © Texas Education Agency, 2015. All rights reserved. Provide a self-addressed, stamped envelope for those outside of school. For teachers, provide an envelope with your name on the front. You may want to include the room number of your Practicum teacher in the event the recipient chooses to hand deliver the material. 66 Copyright © Texas Education Agency, 2015. All rights reserved. Would YOU Hire YOU? Student NOTES I. OBJECTIVES: 1. ________________________________________________________________________ 2. ________________________________________________________________________ 3. ________________________________________________________________________ 4. ________________________________________________________________________ 5. ________________________________________________________________________ II. O*NET: 6. O*NET is ________ and contains _______________ of ___________________-specific _____________________. 7. It helps to __________________ or ___________________ career ______________. 8. The main website is: ________________________________________. 9. The online survey link is: ________________________________________. 10. If you already have a career in mind, use this link: _______________________________ 11. The average person changes jobs _____ times in a lifetime. 12. The average _________________ age is _______ years. 13. _______________________ doesn’t end with ________ ____________ or ___________ ________________________. 14. ___________ -level skills: __________ skills. 15. ________________ skills: require ___________ knowledge pertaining to the job or could be previous ________ experience. 16. A ____________ is used to “________” abilities to ______________ _______________. 17. A ____________ letter is used to “_________________” the applicant and give an overview of one’s _____________________. 18. Resumes may be ______ _______________, _______________, or sent via _________. 19. Some sites allow for ___________________ _____________________. 67 Copyright © Texas Education Agency, 2015. All rights reserved. 20. Keep the resume to ______ page. 21. Use ________ phrases; no complete _________________. 22. No more than _____ to ______ words per statement. 23. Make sure to have a professional ___________ address. 24. Use _________ __________ where applicable. 25. _______________ or use ______ font on section headings. 26. __________ space within sections; ___________ space between sections. 27. Be ______________. 28. Stress your ______________________. 29. If printing, use quality _________ _____________. 30. Do not include ____________________ on the resume. 31. ______% of companies research candidates via _______ ____________. 32. Delete ____________________ pictures. 33. Re-evaluate your _____________ on social media. 68 Copyright © Texas Education Agency, 2015. All rights reserved. Would YOU Hire YOU? Student NOTES ANSWER KEY NOTE: It is the instructor’s option to use this activity as a daily grade or a completion grade. III. OBJECTIVES: 1. Investigate the O*NET Website. 2. Assess necessary skills for employment. 3. Select a prospective career. 4. Compare one’s skills with job requirements. 5. Probe techniques prospective employers use in the hiring process. IV. O*NET: 6. O*NET is free and contains hundreds of occupation-specific careers. 7. It helps to evaluate or investigate career options. 8. The main website is: http://www.onetonline.org. 9. The online survey link is: http://www.mynextmove.org/explore/ip. 10. If you already have a career in mind, use this link: http://www.mynextmove.org/ 11. The average person changes jobs 11 times in a lifetime. 12. The average retirement age is 67 years. 13. Education doesn’t end with high school or college graduation! 14. Entry-level skills: basic skills. 15. Advanced skills: require direct knowledge pertaining to the job or could be possible work experience. 16. A resume is used to “sell” abilities to prospective employers. 17. A cover letter is used to “introduce” the applicant and give an overview of one’s qualifications. 18. Resumes may be hand delivered, mailed, or sent via email. 19. Some sites allow for immediate uploading. 20. Keep the resume to one page. 21. Use brief phrases; no complete sentences. 22. No more than 10 to 12 words per statement. 23. Make sure to have a professional email address. 24. Use bullet points where applicable. 25. Capitalize or use bold font on section headings. 26. Single space within sections; double space between sections. 27. Be honest. 28. Stress your achievements. 29. If printing, use quality bond paper. 30. Do not include references on the resume. 31. 37% of companies research candidates via social media. 32. Delete questionable pictures. 33. Re-evaluate your “friends” on social media. 69 Copyright © Texas Education Agency, 2015. All rights reserved. O*NET Scavenger Hunt (Learn to Navigate O*NET) DIRECTIONS: Using the Internet, go to www.onetonline.org to complete this activity. Be prepared to discuss your answers! 1. What is the definition of O*NET? 2. List THREE occupations that fall into the “Rapid Growth” Sector: a. _________________________________________________ b. _________________________________________________ c. _________________________________________________ 3. How many categories fall under the “Rapid Growth” Sector? 4. Looking back at the three occupations you listed in Question #1, list the median wages and the skills that are necessary for each: Occupation Median $$$ Skills 5. How many “New & Emerging” fields are listed under “Bright Outlook” occupations? 6. How many STEM Disciplinary categories are there? 7. The _________ _______________will cause a change in____________________ employment demand. 8. Green Occupations are linked to ___________________ _____________________ ________________________ 9. List the NINE categories one could research using the Advanced Search feature: 70 Copyright © Texas Education Agency, 2015. All rights reserved. _____________________ _____________________ _____________________ _____________________ _____________________ _____________________ ______________________ ______________________ ______________________ 10. List the SIX categories to search occupations under the “Crosswalk” category (section): ____________________________ ____________________________ ____________________________ ___________________________ ___________________________ ___________________________ 71 Copyright © Texas Education Agency, 2015. All rights reserved. O*NET Scavenger Hunt (Learn to Navigate O*NET) Answer Key DIRECTIONS: Using the Internet, go to www.onetonline.org to complete this activity. Be prepared to discuss your answers! 1. What is the definition of O*NET? Answers will vary; however, it is a free website that contains hundreds of occupation-specific careers. It helps to evaluate or investigate career options. 2. List THREE occupations that fall into the “Rapid Growth” Sector: Answers will vary a._________________________________________________ b._________________________________________________ c._________________________________________________ 3. How many categories fall under the “Rapid Growth” Sector? 69 4. Looking back at the three occupations you listed in Question #1, list the median wages and the skills that are necessary for each: Occupation Median $$$ Skills Answers will vary based on answers in question 1. Answers will vary. 5. How many “New & Emerging” fields are listed under “Bright Outlook” occupations? 147 6. How many STEM Disciplinary categories are there? 8 7. The GREEN ECONOMY will cause a change in OCCUPATION’S employment demand. 8. Green Occupations are linked to GREEN ECONOMY SECTORS. 9. List the NINE categories one could research using the Advanced Search feature: (Answers Will Vary) _______________________ _______________________ ________________________ _______________________ _______________________ ________________________ _______________________ _______________________ ________________________ 10. List the SIX categories to search occupations under the “Crosswalk” category (section): (Answers Will Vary) ______________________ ______________________ ______________________ ______________________ ________________________ ________________________ 72 Copyright © Texas Education Agency, 2015. All rights reserved. O*NET Search, Part II Congratulations! You are now ready to refine your employment search on O*NET. 1. Go to the O*NET website (www.onetonline.org) 2. Click on “Advanced Search.” Then click “Go to Skills Search,” which is right under “Skills Search.” Check the boxes that you think apply to you in each category, and then click “GO.” Note the assortment of occupation titles that represent your skills interests. Are any titles tagged “Bright Outlook” or “Green”? _______ Yes _______No This is one way to use O*NET to direct you toward a prospective career. Another way to search is to browse under “Find Occupations.” If you select this method, you will notice a wide variety of choices that will assist you in your career search. List the careers that are only Bright Outlook. 1. _______________________ 2. _______________________ 3. _______________________ 4. _______________________ 5. _______________________ List careers that are only Green. 1. _______________________ 2. _______________________ 3. _______________________ 4. _______________________ 5. _______________________ List careers that are both. 1. _______________________ 2. _______________________ 3. _______________________ If there are overlaps, would you be interested in any as a potential career? _____Yes _____No 73 Copyright © Texas Education Agency, 2015. All rights reserved. Career Project Instruction Sheet PART I Use a word processing format to compose a report, using the research material you gather from the O*NET website. (www.onetonline.org) FORMAT FOR PAPER Use a word processing format to prepare the report. Begin the report, with the main title centered on the first line; double space, and then type your name. Triple space after your name. Double space the entire report and indent paragraphs. OUTLINE OF PAPER Paragraph 1 – Introduce the three careers you researched. Paragraph 2 – Career 1 (with explanation) Paragraph 3 – Career 2 (with explanation) Paragraph 4 – Career 3 (with explanation) Paragraph 5 – Conclusion (summary and the career you will most likely pursue and why) The following information MUST be included in each of the three career paragraphs: Definition or nature of work Requirements for employment Opportunities for experience and/or exploration Related occupations (at least four) Methods of entering the field Advancement Employment outlook Earnings (wages) and prospective pay increases Conditions of work Whether or not this is designated as a “Bright Outlook” or “Green” occupation All of your research will be done using the Internet, but you may also use other sources, if approved by your instructor. Remember: all work must be cited at the end of this project, so keep track of your sources! 74 Copyright © Texas Education Agency, 2015. All rights reserved. PART II Once you have complete the essay, you will select one of the careers you explored to complete the next assignments. You may assume you are a college graduate in order to meet the qualifications. Use the Internet to find samples of a resume, cover letter, and letter of resignation. Make sure you print the samples! Follow these next directions: 1. Type a Cover Letter to introduce yourself to your prospective employer. 2. Type a Resume that reflects skills required of the career you selected. 3. Assuming you are currently gainfully employed, you will type a Letter of Resignation to your current employer. PART III Presentation Prepare a presentation with illustrations and a minimum of FIVE slides. (You will more than likely have more than five slides.) Include the following: 1. What to wear/not to wear (male/female) 2. How to prepare for the interview 3. Five Interview tips you have researched 4. How to know when it is time to change jobs 5. How to change jobs 6. A list of 15 questions that one could be asked in a job interview 7. A list of at least five questions that are considered illegal and cannot be asked in an interview 8. A list of five questions one might ask the person conducting the interview 9. Works cited slide (does not count toward the five slide minimum) **If you prefer, you may make a video; however, you must address the same requirements for the presentation. 75 Copyright © Texas Education Agency, 2015. All rights reserved. Career Project Checklist Use the checklist below to make sure you have completed all the requirements for this project. SUMMARY CHECKLIST _____All documents are typed in a word processer _____Career Essay typed in proper format (did you check your spacing?) _____Resume completed for career selected _____Cover letter completed for career selected (goes on top of resume) _____Letter of resignation completed _____Sample of resume from your research (print it and include it) _____Sample of cover letter from your research (print it and include it) _____Was cover letter customized to the qualifications for the career? _____Sample letter of resignation (for your “current job”) _____Media presentation (or video) _____At least five slides _____What to wear/not to wear (male/female) _____How to prepare for the interview _____ Five Interview tips _____When to know to change jobs _____How to change jobs _____15 questions that could be asked in an interview _____ Five questions that are considered illegal _____ Five questions an applicant might ask _____Works Cited (include all research for this project) 76 Copyright © Texas Education Agency, 2015. All rights reserved. Career Project Rubric Resume, Cover Letter, and Resignation Letter Name: ________________________ Teacher: Date Submitted: ____________ Title of Work: ___________________ Criteria 0-5 6-12 Points 13-17 18-20 Information is Reader has Student presents logical/ Sequence of difficulty following information in interesting; Organization information is difficult work because logical sequence spacing and to follow. student jumps that reader can format directions around. follow. were followed. Student does not Student is Student is at ease Student have grasp of uncomfortable with content, but demonstrates full Content information; student with content and fails to elaborate; knowledge of Knowledge work does not is only able to one to two topic; required demonstrate demonstrate basic elements are paragraphs were completion. concepts. missing. present. Presentation has Presentation has Work has four or no more than Presentation has three misspellings Grammar and more misspellings two misspellings no misspellings and/or Spelling and/or grammatical and/or or grammatical grammatical errors. grammatical errors. errors. errors. Work is neatly Work has three or Work has one or Work is illegible or typed in a word Neatness four areas that are two areas that incomplete. processing sloppy. are sloppy. program. Work does not have the Required samples appropriate Required samples Required samples were attached number of were present, but Attachments were not submitted and entire packet required were attached with completed work. was submitted in attachments out of order. proper order. included with completed work. Total----> ____ ____ ____ ____ ____ ____ Teacher’s Comments 77 Copyright © Texas Education Agency, 2015. All rights reserved. Career Project Rubric Name: _____________________ Date: ___________________ Process 1. Has clear vision of final product; Followed directions 2. Properly organized to complete; Presentation was easy to follow 3. Managed time wisely 4. Acquired needed knowledge base **Works Cited was included 5. Communicated efforts with teacher Below Avg. Satisfactory Good - Excellent 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 4, 5, 6 7, 8, 9, 10 Product (Project) 1. Format (Correct number of slides) 2. Mechanics of speaking/writing 3. Organization and structure 4. Creativity 5. Demonstrates knowledge Below Avg. 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 Satisfactory 4, 5, 6 4, 5, 6 4, 5, 6 4, 5, 6 4, 5, 6 Good - Excellent 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 Total Score:____________________________ Teacher(s) Comments: 78 Copyright © Texas Education Agency, 2015. All rights reserved. What a Character! Enrichment Activity By now you should be an expert in what it takes to pursue a career! Test your savvy resume writing skills! DIRECTIONS: “Tweet” your resume in 140 characters or less. It’s that simple…or is it? Using either a word processor software or media presentation software, include your picture, and then type in your resume. 79 Copyright © Texas Education Agency, 2015. All rights reserved. ENRICHMENT RUBRIC Name: _____________________ Date: ___________________ Project Title: “What a Character!” Process 1. Has clear vision of final product; Followed directions 2. Properly organized to complete Presentation was easy to follow 3. Managed time wisely 4. Acquired needed knowledge base 5. Demonstrated knowledge of lesson Product (Project) 1. Format: 140 characters or less 2. Mechanics of speaking/writing 3. Organization and structure 4. Creativity in presentation 5. Demonstrates knowledge Below Avg. Satisfactory Good - Excellent 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 1, 2, 3 1, 2, 3 Below Avg. 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 4, 5, 6 4, 5, 6 4, 5, 6 Satisfactory 4, 5, 6 4, 5, 6 4, 5, 6 4, 5, 6 4, 5, 6 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 Good - Excellent 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 Total Score: ____________________________ Teacher(s) Comments: 80 Copyright © Texas Education Agency, 2015. All rights reserved. Word Processing Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will create business letters, memorandums, and reports while gaining an understanding of how to use word processing technology. Specific Objectives Students will compose a business letter. Students will use templates to create memorandums. Students will discuss the proper format used for business reports. Terms Business letter – usually a letter from one company to another, or between such organizations and their customers, clients, and other external parties. Cursor – an indicator used to show the position on a computer monitor or other display device. Executive summary – a short document or section of a document, produced for business purposes that summarizes a longer report or proposal or a group of related reports in such a way that readers can rapidly become acquainted with a large body of material without having to read it all. Memorandum – a note, document, or other communication that helps the memory by recording events or observations on a topic; may be used in a business office. References – the relationship of one thing to another. Report – is any informational work made with the specific intention of relaying business information or recounting certain events in a widely presentable form. Template – a standardized non-executable file type used by computer software as a pre-formatted example on which to base other files, especially documents. This lesson should take three class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 81 Copyright © Texas Education Agency, 2015. All rights reserved. Practicum in Business Management 130.122 (c) Knowledge and skills (9) The student selects a format and procedure to produce memoranda appropriate for a given purpose. The student is expected to: (A) select proper layout such as direct and indirect; (B) apply correct grammar, spelling, punctuation, and other English mechanics; (C) prepare correct memoranda format; (D) enter data without error; and (E) disseminate to appropriate persons. (10) The student selects document type and layout to produce business letters. The student is expected to: (A) determine use of documents for purposes such as sales, claims, and good news; (B) prepare correct layout; (C) apply correct grammar, spelling, punctuation, and other English mechanics; and (D) enter data without error. (11) The student selects appropriate writing methods to produce a variety of reports. The student is expected to: (A) determine purpose of a report; (B) select proper method of writing such as short and informal; (C) prepare tables, graphs, and graphics; (D) use references and prepare notations; (E) apply correct grammar, spelling, punctuation, other English mechanics; and (F) enter data without error. (24) The student selects and applies word processing technology. The student is expected to: (A) identify customary styles of business documents; (B) input data using the touch system; (C) demonstrate basic writing techniques; (D) produce business documents; (E) edit a variety of written documents; and (F) identify technologies that enhance or replace the touch system of data entry. Interdisciplinary Correlations English 110.42(b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. 82 Copyright © Texas Education Agency, 2015. All rights reserved. (7) Reading/comprehension. The student comprehends selections using a variety of student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. strategies. The Speech 110.56 (b) Knowledge and skills. (1)(A) Explain the importance of communication in daily interaction. (2)(E) Participate appropriately in conversations for a variety of purposes. (3)(A) The student uses appropriate communication in group settings. (E) Use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups. (5)(B) Use language clearly and appropriately. Tasks Students will secure signatures on all forms as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts. Have multimedia presentations ready to show. Instructional Aids Student “Business Reports Worksheet” Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer Projector (for digital presentation) 83 Copyright © Texas Education Agency, 2015. All rights reserved. Calculators Introduction Learner Preparation Tell students word processing software is used to create a variety of business documents including letters, memorandums, and reports. Word processing software consists of templates that may be used when creating particular documents. Explain to students that memorandums are generally inter-office documents that are used as a communication tool within an organization. Ask students if they have ever written a report for school. (Some responses may be research paper, book report, etc.) Explain to students that certain reports have formats that must be followed, and today we will discuss the proper format for a business report. Lesson Introduction Ask students to brainstorm when it may be necessary to write a business letter, a memorandum, or a business report. 84 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE NOTES TO TEACHER I. Word Processing Technology II. Business Letter A. Sender’s address B. Date C. Inside address D. Greeting E. Body F. Closing G. Signature III. Memorandum A. To B. From C. Date D. Re:/Subject: IV. Report A. Cover letter/memorandum B. Title page C. Executive summary D. Table of contents E. Introduction F. Conclusion G. Recommendations H. Findings and discussion I. References J. Appendices The teacher will explain the parts of a business letter and give examples of when and how business letters are used. The teacher will model the steps of using a template to create memorandums. Writing an effective business report is a necessary skill for communicating ideas in the business environment. Reports usually address a specific issue or problem, and are often commissioned when a decision needs to be made. Begin by showing students the attached Business Reports presentation. Have students complete the worksheet while viewing the presentation. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 85 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will use the multimedia presentations to teach the material. The teacher will monitor students’ independent practices. Summary Review List the parts of a business letter. List and explain some of the reasons for writing a business report. Evaluation Informal Evaluation o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation o Tests over the material 86 Copyright © Texas Education Agency, 2015. All rights reserved. Parts of a Business Letter Directions: Type Letter #1 as shown, changing the initials to your initials and the footer to your name and period. Letter #2 needs to be formatted like the first letter. You should include your initials and your name. LETTER #1 Your Street Address City, Street Zip code Current Date (Press Enter three times) Anytown, Inc. 1234 Anytown Street Anytown, TX 77123 Dear Mr. Banks: Your question about the effects of word processing equipment on keying accuracy is a good one. A major weakness of those who take employment tests is their inability to detect and correct the errors they make. Therefore, we suggest that employee training should emphasize proofreading and correcting errors rather than error-free initial input. A grading system rewarding efficient proofreading and correcting skills instead of penalizing errors on initial input is worth your serious consideration. Sincerely yours, (First and Last Name) Employment Office Manager 87 Copyright © Texas Education Agency, 2015. All rights reserved. LETTER #2 Your Street Address/City, Street Zip code/Current Date Anytown, Inc./1234 Anytown Street/Anytown, TX 77123 Dear Mrs. Smith Congratulations! You are now the sole owner of the car you financed through our bank. We also want to say thank you for choosing us to serve your credit needs.¶ The original Certificate of Title and your Installment Loan Contract marked “Paid in Full” are enclosed. These papers are evidence that you have fulfilled all the obligations of your automobile loan. File the papers in a safe place with your other important records. ¶ The promptness with which you made all monthly payments gives you a preferred credit rating at our bank. Please let us know when we may be of service to you again. Cordially / Your Name/ Vehicle Loan Department/ hq/Enclosures 88 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Business Letter For this assignment, you will be responsible for writing a personal business letter to a living person that you admire but do not personally know (professional athlete, actor/actress, author, politician, well-known businessman or businesswoman, etc.). Business letters and personal business letters are almost always typed, so you will type your letter. This will make your letter look professional. Use a professional-looking font, single-spaced. Your entire letter must be at least one page in length, consisting of at least three body paragraphs. The overall letter must include the following parts: 1. Use all parts of a business letter in your letter, including the following: Date, Sender’s Address, Inside Address, Salutation, Body, Closing, and Signature. 2. The first body paragraph should be a friendly opening. The first sentence should state who you are and why you are writing to the person. Next, tell the person a few things about yourself in a few sentences. 3. In the second body paragraph, explain how you know of the person and why you admire him or her. Commend the person for things (example: accomplishments) he or she has done in the past. Give specific examples. Describe any relevant personal experiences (try to establish a connection with the person by sharing any similar interest, talent, goals, background, etc.). Tell the person anything else that you would like to mention. 4. In the third body paragraph, ask the person at least five questions. Ask questions that you would ask the person if you could interview him or her. Next, if you are interested in receiving an autograph, politely ask for one. Lastly, let the person know that you appreciate that he or she has taken the time to read your letter. 5. Include a closing (e.g. “Sincerely,”), press enter four times and then type your first and last name. After you print your letter, write your signature (use cursive) between the closing and your typed name. 89 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Business Letter Rubric Name: ________________________ Teacher: ______________________ Date: _________________________ Process Below Average Satisfactory Good - Excellent 1. Used all parts of a business letter. 1, 2, 3 4, 5, 6 7, 8, 9, 10 2. Met requirements of the first body paragraph. 1, 2, 3 4, 5, 6 7, 8, 9, 10 3. Met requirements of the second body paragraph. 1, 2, 3 4, 5, 6 7, 8, 9, 10 4. Met requirements of third body paragraph. 1, 2, 3 4, 5, 6 7, 8, 9, 10 5. Met requirements for a proper closing. 1, 2, 3 4, 5, 6 7, 8, 9, 10 90 Copyright © Texas Education Agency, 2015. All rights reserved. Creating a Memorandum Using a Word Processing Template 1. Open a blank word processing document. 2. Go through the steps to locate the proper memorandum template. 3. Fill in the following information: a. To: Ms. Janet Smith, Personnel Manager b. From: Mr. Bobby Banks, IT Department Manager c. Date: (use today’s date) d. Re: Thank you e. (Body) I have received over 100 applications for the new position in the IT Department and have put together a short list of 10 candidates. I have made copies of their CVs and letters of application and will send them over to you this afternoon. Could you let me know when you would like the interview to take place so that I can inform the candidates when I write to them to invite them for the interview? 91 Copyright © Texas Education Agency, 2015. All rights reserved. Creating a Memorandum Rubric Name: ________________________ Teacher: ______________________ Date: _________________________ Process Below Average Satisfactory Good - Excellent 1. Used proper template and font. 1, 2, 3 4, 5, 6 7, 8, 9, 10 2. All required information was included. 1, 2, 3 4, 5, 6 7, 8, 9, 10 3.Work was neat and without mistakes 1, 2, 3 4, 5, 6 7, 8, 9, 10 4. Student showed an overall understanding of the requirements and required little supervision. 1, 2, 3 4, 5, 6 7, 8, 9, 10 5. Work completed in a timely manner. 1, 2, 3 4, 5, 6 7, 8, 9, 10 92 Copyright © Texas Education Agency, 2015. All rights reserved. Business Reports Worksheet Business Reports are used to organize information in an accurate, timely, and concise manner in order to assist with the decision-making process in an organization. Business reports share characteristics and may also be customized for a particular use. Directions: While viewing the Business Report Presentation, fill in the following blanks. Informal reports may feature: ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Formal reports may feature: ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ The key questions to ask when planning a business report are: ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ A business report may contain: ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ 93 Copyright © Texas Education Agency, 2015. All rights reserved. Business Reports Answer Key Business Reports are used to organize information in an accurate, timely, and concise manner in order to assist with the decision-making process in an organization. Business reports share characteristics and may also be customized for a particular use. Directions: While viewing the Business Report Presentation, fill in the following blanks. Informal reports may feature: Letter/memo format Minimal use of headings and visual aids Personal pronouns and contractions May be a few paragraphs in length Mainly for an internal audience Formal reports may feature: A more standard format organized into separate sections Front and back sections along with the body of the report A greater number of headings and visual aids A length of greater than five pages Content designed for internal and/or external audiences The key questions to ask when planning a business report are: What is the purpose of this report? Who are the readers of this report? What are the report’s main messages? How will the report be structured? A business report may contain: A cover letter/memo A title page An executive summary A table of contents An introduction Conclusions Recommendations Findings and discussion A list of references Appendices 94 Copyright © Texas Education Agency, 2015. All rights reserved. Acceptance Letter Your Job You will create an original acceptance letter file for the university. You can use the Save As function to create and save different versions of the letter. The text has only been provided as a hard copy and needs to be keyed into a word processing document. The letter provided is a draft and requires careful proofreading. Instructions: Key the content as shown below. There are spelling, grammar, and punctuation errors in total. Your final versions should not include any of the errors that you found in the document. 95 Copyright © Texas Education Agency, 2015. All rights reserved. (Date) (Applicant’s Name) (Address) (City, State Zip Code) Dear (Applicant’s Name) Congratulations on yor acceptance to the University of Learning. You are now challenged with making the very important decision of selecting which college or university you are going to attend. We know that this can often be an extremely difficult decision for the young man or woman about to enter college? At University of Learning, we recognize the importance of your dicision and the commitment it entails to learn and develop by means of association with an outstanding center of learning. As awesome as it may sound, this decision may very well have an impact on the quality of your life. I believe that University of Learning offers no t only an a superb educational experience, but also promotes individual growth and development. Sixty percent of our faculty holds PhDs or law degrees and we offer our students over 320 courses. We encourage you to visit our campus if you can. If you have not made a commitment as to where you will attend college next fall, I hope you will carefully evaluate the information contained it this letter and seriously consider our university. My very best wishes to you for a successful collegiate experience, and I sincerely hope you will be joing usin the fall. Sincerely, Robin Smart Director of Admissions 96 Copyright © Texas Education Agency, 2015. All rights reserved. Price List Your Job You will create a list of services with prices that can be used in many different ways: as a handout, a worksheet, a flyer, and as an insert for mailings. Instructions: Insert a two-column, 38-row table. The left column should be 5 inches wide and the right column should be3 1.5 inches wide. Change the border style for the bottom of the first row to a double line. In the first row, key the headings using point size 14, bold, and vertically and horizontally center-align the headings within the cells. In the second row, key the text as show below. Use all caps and bold for the section headings and bold, initial caps only, for the sections subheadings. Bold and center-align the contents of the right column. Carefully proofread your work for accuracy and format. 97 Copyright © Texas Education Agency, 2015. All rights reserved. Services Prices LAWN CARE Standard care includes: Mow Trim Fertilize Blower clear-up Extra care includes: Mow with clean equipment (no cross pollination) Edge Quarterly pest control Sweep and wash down to clean up Garden tilling Premier care includes: Custom lawn care Control weeds Pest management Detaching Use catch basket Seasonal plant and flower replacement Spot re-seed and re-sod ADD-ON SERVICES Disease control Aeration Fall leaf removal Total lawn renovation Landscaping and/or lighting Soil testing Sprinkler repair Add sprinkler system Yard clean up TREE & SHRUB SERVICE Trim trees and top Pines Trim Palm and Yucca trees Pruning Trim bushes Remove stumps Root control $75.00 monthly $125.00 monthly $200.00 monthly $25.00 $10.00 $35.00 $400.00 Will bid $20.00 Will bid $100.00 - $300.00 Will bid $75.00 per $50.00 per $30.00 per Will bid $250.00 per Will bid 98 Copyright © Texas Education Agency, 2015. All rights reserved. Business Memo to Staff Your Job You will create a business memo from the company owners to the cleaning staff that announces their plan to expand their services and explains how it will be introduced to their customers. The client will supply the content for the memo, but formatting and keying the text will be your task. This memo will be short, to the point, and with no salutation or complimentary close. Instructions: 1. Key the text, left-aligned and double-spaced as shown below. 2. Single-space and insert a solid line that extends from margin to margin. 3. Single-space and key the text for the body of the memo as shown below. Left-align and double-space between paragraphs. 4. Key the footer as shown. 5. Carefully proofread your work for accuracy and format. 99 Copyright © Texas Education Agency, 2015. All rights reserved. To: From: Date: Subject: MEMORANDUM Susan Albright, Betty Shines, Nancy Workman, Beth Duster, Cleaning Staff Joe and Marie Whiteglove, Owners (Insert today’s date) New Service Strategy We are about to announce a new service to our current and potential customers. We have made a commitment to establish ourselves as the most unique and comprehensive cleaning service in our market area. To ensure that everyone is fully aware of what this will mean for our business and your earning power, we are requiring everyone to attend an informational meeting this Wednesday in our conference room beginning at 8:00 a.m. We will introduce our new promotional materials and share the distribution strategy that will begin the Monday after this meeting. Every will walk away with a packet of materials to use with your customers and a demonstration of our new Web site that will be live that same week. A continental breakfast will be available for everyone along with a goody bag of new cleaning supplies. In addition, a competition is planned called Share What You’ve God. If the name hasn’t given it away, what we can is come prepared with more ideas for spreading our news. The prize for our contest will be well worth your contribution. 100 Copyright © Texas Education Agency, 2015. All rights reserved. Report in MLA Style Your Job The owner of a company is asking for a prepared report using Modern Language Association (MLA) style that he can provide to a few small colleges that are beginning to show interest in offering coursework in this field. Your job is to create this report. Instructions: 1. Use Times New Roman 12 point font. 2. Set up the document in proper MLA report-style format as follows: a. Set the page margins to 1 inch on all sides. b. Insert a header that includes the last name of the owner and the page number, right-aligned, as shown below. c. Use only one space after periods and other punctuation marks. d. Set up the document so that all text is double-spaced. 101 Copyright © Texas Education Agency, 2015. All rights reserved. Shine 1 Robert Shine, CEO Jazz My Wheels <current date> Customize Your Life with Your Car Welcome to Jazz My Wheels, one of the Philadelphia area’s top custom automotive shops. Our expertise is backed by over 15 years of experience in the industry, while our commitment to our customers is best described in three words: Quality, Service, and Pride. Our services include, but are not limited to, auto security, window tinting, custom audio/video systems, performance upgrades, wheel/tire packages, and auto detailing. A custom care is a passenger vehicle that has been modified in either of the following two ways. First, a custom car may be altered to improve its performance, often by altering or replacing the engine and transmission. Second, a custom car may be a personal “styling” statement by the re-style/re-builder, making the car look “unique” and unlike any care that might have been factory finished. Additionally, our auto detailing centers are committed to complete customer satisfaction. Our professionally trained staff utilizes the most effective and proven systems to bring and maximize value to our customers’ investment. Our auto detailing centers use proven methods and specific systems to ensure customer satisfaction and consistency in service. One of our specialties is car restorations and customizations, which allow owners to pick and choose exactly how they want their car to look and feel. Auto restorations can be done by our professionally trained mechanics or by owners who want to rebuild their car in their own time. Our shops have a wide range of paint, floor mats, replacements parts, and accessories that customers can choose for their vehicle. 102 Copyright © Texas Education Agency, 2015. All rights reserved. The duration of car restoration projects varies depending on how much work is required, what parts need to be ordered, and how much time a person has to do the work. Car owners who want to customize their cars own their own can visit several different auto stores to look at what interior and exterior parts and accessories they have for sale. Restoring automotives at auto shops is another option owners have if they don’t feel they can make the changes on their own. Mechanics order and install the parts and ensure that they are working properly. Working on bumpers, engines, transmissions seat covers, and new exterior paint are common jobs required during auto restorations. 103 Copyright © Texas Education Agency, 2015. All rights reserved. Professional Standards Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand how to look and behave professionally in the workplace. Specific Objectives Students will analyze skills needed to be successful in the workplace. Students will identify positive attitudes and ways to accept constructive criticism. Students will identify professional behavior. Terms Absenteeism – missing a day or work. Constructive criticism – criticism given to help you learn. Criticism – finding fault; feedback, often negative. Defensive – refusing to accept responsibility and blaming others. Dependability – quality of doing what you say and following through on your promises. Destructive criticism – criticism intended to hurt. Integrity – good character; being dependable, loyal, honest, and conscientious. Initiative – quality of self-motivation; the ability to get the job done on your own. Priority – something that is more important than other things. Self-confident – the feeling of being sure of one’s abilities. Self-esteem – the feeling of self-work. Tardiness – being late for work. Unprofessional – acting in ways that do not meet the high standards of an excellent worker. Work attitude – attitude toward work that has three components: attitude toward self, attitude toward work, attitude toward the workplace. Work ethic – a person’s attitude toward his or her job. This lesson should take five to seven class days to complete. 104 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122C Knowledge and skills (1) The student demonstrates professional standards as required by business and industry. The student is expected to: (A) adhere to policies and procedures; (B) demonstrate positive work behaviors and attitudes, including punctuality, time management, initiative, and cooperation; (C) accept constructive criticism; (E) complete tasks with the highest standards to ensure quality products and services; (F) model professional appearance, including dress, grooming, and personal protective equipment as appropriate; and (G) comply with practicum setting safety rules and regulations to maintain safe and healthful working conditions and environments. (22) The student develops skills for success in the workplace. The student is expected to: (A) explain importance of and model appropriate dress, hygiene, and demeanor for the work assignment; (B) demonstrate dependability, punctuality, and initiative; (C) exhibit productive work habits and attitudes; (D) demonstrate the ability to work with the other employees to promote the organization and complete assigned tasks; (E) prioritize work to fulfill responsibilities and meet deadlines; and (F) identify and rank tangible and intangible rewards of work. Interdisciplinary Correlations English 110.42(b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills 105 Copyright © Texas Education Agency, 2015. All rights reserved. (1)(A) Explain the importance of communication in daily interaction; (2)(E) participate appropriately in conversations for a variety of purposes; (3)(A) use appropriate communication in group settings; (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups; and (5)(B) use language clearly and appropriately. Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts Have multimedia presentations ready to show Instructional Aids Student Notes sheet Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer Projector (for digital presentation) Calculators Introduction Learner Preparation Have the students list examples of professional behavior in the workplace. Then have students list examples of professional behavior at school. Compare and contrast the list while explaining to student that professional behavior is important for success at school and in the world of work. Lesson Introduction Ask students to brainstorm a list of behaviors that may be hindering their success in school and will possibly hinder their success in the workplace, as well. Discuss with students possible consequences of negative behavior on a job. 106 Copyright © Texas Education Agency, 2015. All rights reserved. Have students share steps they will take to change their negative behavior from unprofessional to professional. 107 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE NOTES TO TEACHER Explain to students how important it is to make a good first impression. Allow students to brainstorm a time when someone did not make a good first impression in their eyes and the effects it had. Students will complete: 1. Traits of Valued Employees Have students think of someone with a good attitude and then think of someone with a bad attitude. Ask students which person they would prefer working with. Students will complete: 1. Examining Work Attitudes 2. Journaling Activity 3. Working Attitudes Skit 2. First Impressions worksheet I. Traits of Professionalism a. Traits of Valued Employees b. First Impressions II. Working Attitudes a. Positive Attitudes b. Accepting Constructive Criticism Discuss with students the fact that professionalism is a broad term that incorporates a variety of traits, such as dependability, honesty, initiative, constructive attitude, and integrity. Let students know that successful employees strive to consistently show professionalism in the workplace and that school is a great place to start practicing these traits. Students will complete: 1. Essential Elements of Professionalism (PreTest) III. Professional Dress 2. Avoiding the Clique IV. Avoiding Cliques 3. Professional Dress Presentation 4. Essential Elements of Professionalism (PostTest) Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 108 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will use the multimedia presentations to teach the material. The teacher will monitor students’ independent practices. Summary Review What are five traits of professionalism in the workplace? How can you use school to practice developing traits of professionalism? Why are first impressions important? Evaluation Informal Evaluation o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation o Tests over the material 109 Copyright © Texas Education Agency, 2015. All rights reserved. Traits of Valued Employees A person’s attitude is noticed by others, especially employers. They try to hire people with a constructive attitude. Some of the traits that contribute to a constructive attitude are dependability, loyalty, honesty, and conscientiousness. A person with these traits has integrity (good character). Dependability is the quality of doing what you say you will do and fulfilling your promises. When you are dependable, customers know they can count on you to do what you say you will do. You will provide the products and services that you promise. Coworkers know you will do your share on the job, not let tasks fall to them. Honesty is the quality of telling the truth and not stealing. Telling the truth is very important in a work setting. Your coworkers and supervisor have to know that the information you give them about the progress of a project is accurate. Conscientiousness is the quality of being committed to doing what is right and proper. The conscientious worker performs well, whether supervised or not. Conscientious employees have good relations because supervisors and coworkers know they will do their jobs properly and not make excuses for mistakes. In addition to integrity, a worker needs initiative. Initiative is the quality of self-motivation, the ability to get the job done on your own. Initiative is what separates a positive attitude from a constructive attitude. An employee with initiative does not wait to be told what to do. He or she sees what is needed and takes action. The administrative assistant with initiative enrolls in a computer course to learn a new computer program. When the new program is installed on her computer, she will be ready to use it. True/False 1. Dependability is only important in relationships with customers. __________________ 2. Conscientious workers need close supervision. __________________ 3. In the work world, being a good person is enough to get ahead. __________________ 4. An employee with initiative must also use good judgment. __________________ 5. Integrity, initiative, and a constructive attitude are the marks of a valuable employee. __________________ 110 Copyright © Texas Education Agency, 2015. All rights reserved. First Impressions Today’s workforce is very diverse. People of different ages and backgrounds are working alongside one another more so today than ever before. The purpose of this activity is to consider how important it is to make a good first impression. Consider the following situations: Scenario #1: Sandra is 19 years old and has her first job as an administrative assistant. She wears very low cut shirts, short skirts, heels, and lots of perfume. What might Sandra’s attire lead others to believe about her? What might the reality be? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Scenario #2: Tony is 24 years old. He has tattoo sleeves on both of his arms, as well as a name tattooed on his neck. Tony would like to be a waiter at a very fancy restaurant. He has his first interview today. What might a job interviewer think of Tony? What might the reality be? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Scenario #3: Terrence is 18 years old and just graduated from high school (where he had a 4.0 average). Terrence has an interview today for a summer internship. Terrence is a wheelchair user. Do you think there is a chance that the interviewer might not ask Terrence the same interview questions he or she would ask of someone who isn’t in a wheelchair? Why or why not? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 111 Copyright © Texas Education Agency, 2015. All rights reserved. Scenario #4: Marissa is in 10th grade. She comes from a family of mechanics. Her dad and three brothers are mechanics, and her grandfather owns a garage. Marissa has secretly wanted to work on cars but has been afraid to tell her family. She now wants to approach her grandfather for a summer job. Why do you think Marissa has kept her career dream a secret? How might she ask her grandfather for a summer job? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Scenario #5: Ruthie is 62 years old and is looking for a job. She loves one of the local clothing stores and applied online for a job as a sales clerk. She has an interview today and is afraid the store manager will be much younger than her. Ruthie considers canceling the interview. Why do you think Ruthie is worried about her interview? What would you tell Ruthie? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Scenario #6: Sam is 20 years old, a sophomore in college and is looking for an engineering internship. Sam has Aspergers syndrome (a form of autism), and while he has an A average in his engineering courses, he recognizes the fact that he has trouble interacting socially and is worried about his interviews. Why do you think Sam is worried about his interviews? What advice would you give Sam? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 112 Copyright © Texas Education Agency, 2015. All rights reserved. Examining Work Attitudes Directions: In groups of three to four, read the story below and pause after each section to answer the question. 1. Justin is a stock clerk at the local grocery store. Justin does only what he is told to do, no more and no less. Question: Does Justin have a good attitude toward work? Why or why not? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 2. One day, one of Justin’s co-workers knocked over a product display. Boxes were scattered all over the floor. At the time, Justin was working nearby. He ignored the scattered boxes and left his workstation to tell others what had happened. Question: If you were the co-worker who knocked over the display, what would you have said to Justin? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 3. Later the same day, Justin was stocking shelves. The item he was stocking belonged in another part of the store. A co-worker trying to help Justin told him he was making a mistake. Justin insisted he was right and started an argument. Question: Was it right for Justin to argue with his co-worker? What could Justin have done differently? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 4. Before Justin went home that night, he overheard a personal conversation between two co-workers and the supervisor. The next morning, Justin told everyone what he had heard. The entire grocery store was soon talking about what Justin told them. Question: Was Justin correct in discussing what he had overheard? Explain. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 113 Copyright © Texas Education Agency, 2015. All rights reserved. 5. When Justin’s supervisor found out what had happened, she called Justin into her office for a conference. Question: What do you think was said to Justin? Question: If you were one of Justin’s co-workers, what advice would you give to him? Question: If you were Justin’s supervisor, what could you do to help him become a better employee? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 114 Copyright © Texas Education Agency, 2015. All rights reserved. Journaling Activity Imagine you are a supervisor on the job. What type of supervisor would you be? How would you deal with an employee who had a bad attitude? What are some of the skills you would like to develop so, one day, you can be a GREAT supervisor? ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ 115 Copyright © Texas Education Agency, 2015. All rights reserved. Working Attitudes Skit In groups of three to four, create a skit about working attitudes between co-workers and supervisors. The skit should display how attitudes can affect the work of others. Rubric for Ethics Skit or Role Play Task Description: Brainstorm with your partners for solutions to the ethical behavior of the scenario chosen. Keep in mind the following positive work ethics qualities: Criteria Weigh t 40% Exceptional Admirable Acceptable Attempted Factual information is accurate Indicates a clear understanding of topic Factual information is mostly accurate Good understanding of topic Factual information is somewhat accurate Fair understanding of topic Information is inaccurate Cooperation 30% Accepts ideas of others; able to compromise Accepts most ideas without negative comments; able to compromise Some members contribute Unwilling to compromise Few members contribute Group does not work together One person does all the work Presentation 30% Entertaining; engages audience Speaks loudly and clearly Appropriate use of body language Presents some information Some use of body language Engages audience intermittently Some movement Body language is lacking; inappropriate Understandin g of Topic 116 Copyright © Texas Education Agency, 2015. All rights reserved. Essential Elements of Professionalism (Pretest) ***Take this test at the beginning of the unit.*** Teamwork is an essential element of professionalism. Employers expect employees to work well together. Being a good employee means being a good team player. Directions: Answer the questions below to determine whether or not you are a good team player. 1. I get to work on time. If I am going to be late, I call and let my boss know. Always Sometimes Never 2. I rarely miss work. If I am going to miss work, I let my boss know ahead of times (or call if I am sick). Always Sometimes Never 3. I work as hard as I can. Always Sometimes Never 4. I pay close attention to my work. Always Sometimes Never 5. I do my work as I am told. If I am unable to do something or have questions, I ask my supervisor or co-workers. Always Sometimes Never 6. I am friendly on the job. Always Sometimes Never 7. I try to solve problems that come up. Always Sometimes Never 8. I follow safety and company rules. Always Sometimes Never 9. I use materials and equipment properly. Always Sometimes Never 10. I behavior professionally. Always Sometimes Never 117 Copyright © Texas Education Agency, 2015. All rights reserved. 1. Based on the descriptions above, I am most proud of my ability to: ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ 2. One area I’d like to improve is: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 3. Some strategies I might use as I work to improve this skill is? ______________________________________________________________________ __________________________________________________________________ ______________________________________________________________ 118 Copyright © Texas Education Agency, 2015. All rights reserved. Avoiding the Clique Make a list of the benefits of working at a job with your friends. Now list the potential problems you could face by working at a job with your friends. Would you want to work at a job with your friends? Why or why not? Directions: Read the scenario and answer the following questions. Trent, Ben, and Antonio all started working at a home improvement store at the same time. They were in the same orientation group and liked each other immediately. Trent and Ben work in the customer service department and Antonio works in accounting. The three usually go out after work on Friday night, text each other during the day, and try to eat lunch together several times a week (when they can). Sometimes they even hang out on the weekends. While Trent, Ben, and Antonio are lucky to have found such good friends at work, some of their co-workers are not as pleased about their close friendship. 1. If you were the supervisor, what specific instructions would you give to Trent, Ben, and Antonio? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 2. What is the danger of becoming too friendly with co-workers or socializing with them too much? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 3. How can the three maintain their friendship without damaging their relationships with their coworkers? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________ 119 Copyright © Texas Education Agency, 2015. All rights reserved. Professional Dress Presentation Your Job You are the lead trainer for an office management firm and it is your responsibility to provide new employees with instruction on how to dress professionally in the workplace. Your supervisor has asked you to create a presentation that may be shown on the first day of new employee orientation. Directions: Create a presentation of the dos and don’ts of professional dress. The presentation must include the following: Title slide Minimum of five additional slides At least two images on each slide Resource slide (include all websites where you received your information) For extra credit, students may dress professionally when presenting to the class. 10 Points 5 Points 0 Points Slides Title slide and five additional slides Missing three or more of the required slides Professional Presentation The student gives an introduction of him/herself Organization Thoughts and points well organized throughout the presentation Content The student has accurate information from reliable sources Visuals The student incorporates two images on each additional slide Professional Appearance (extra credit) Student is dressed in business professional attire Missing one or two of the required slides The student does not give an introduction of him/herself Thoughts show some organization throughout the presentation The student has little information or uses unreliable sources The student incorporates less than two images on each additional slide. Student is dressed in business casual attire Points Earned Explanation of grade: Thoughts are unorganized throughout the presentation The student has no sources The student does not include any images The student is not dressed in business attire 120 Copyright © Texas Education Agency, 2015. All rights reserved. Essential Elements of Professionalism (Post-test) ***Take this test at the end of the unit.*** Teamwork is an essential element of professionalism. Employers expect employees to work well together. Being a good employee means being a good team player. Directions: Answer the questions below to determine whether or not you are a good team player. 1. I get to work on time. If I am going to be late, I call and let my boss know. Always Sometimes Never 2. I rarely miss work. If I am going to miss work, I let my boss know ahead of time (or call if I am sick). Always Sometimes Never 3. I work as hard as I can. Always Sometimes Never 4. I pay close attention to my work. Always Sometimes Never 5. I do my work as I am told. If I am unable to do something or have questions, I ask my supervisor or co-workers. Always Sometimes Never 6. I am friendly on the job. Always Sometimes Never 7. I try to solve problems that come up. Always Sometimes Never 8. I follow safety and company rules. Always Sometimes Never 9. I use materials and equipment properly. Always Sometimes Never 10. I behavior professionally. Always Sometimes Never 121 Copyright © Texas Education Agency, 2015. All rights reserved. Human Relations Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand how interpersonal skills, leadership, teamwork skills, and human relations affect the workplace. Specific Objectives Students will compare positive and negative traits in the workplace. Students will analyze the proper way to communicate effectively in a situation. Students will identify their own strengths and weaknesses along with keys to help achieve self-actualization. Terms Cooperation – working together for a common goal. Effective communication – sending a message from one person to another. Goodwill – positive feeling toward another person or business that occurs when that person or business does something nice for you. Human relations – the study of how humans interact with each other. Integrity – good character; being dependable, loyal, honest and conscientious. Human Relations Skills – skills used to interactions with people as positive as possible. Maslow’s Hierarchy of Needs – consists of five levels: Physiological, safety/security, belongingness and love, esteem and self-actualization. Self-actualization - to find self-fulfillment and realize one’s potential. References http://www.edpsycinteractive.org/topics/conation/maslow.html Rosemary, T. F. & Moore, R. (2011). Career success: The attitude advantage. Tinley Park, Illinois: The Goodheart-Willcox Company, Inc. This lesson should take five to seven class days to complete. 122 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122 (c) Knowledge and skills (14) The student demonstrates leadership and teamwork skills in collaborating with others to accomplish goals and objectives. The student is expected to: (E) establish and maintain effective working relationships in order to accomplish the following objectives and tasks: (i) demonstrate effective working relationships using interpersonal skills; (ii) use positive interpersonal skills to work cooperatively with others; (iii) negotiate effectively to arrive at decisions; (iv) demonstrate respect for individuals, including those from different cultures, genders, and backgrounds; and (v) demonstrate sensitivity to and value for diversity. (19) The student applies principles of effective human relations skills. The student is expected to: (A) demonstrate professional qualities, including positive attitude, loyalty, and diplomacy; (B) demonstrate professionalism through personal appearance, neatness of work area, and correctness of completed tasks; (C) identify and demonstrate skills needed to maintain effective work relations with colleagues; (D) demonstrate a respect for individual differences; (E) apply tact in handling criticism and disagreement or disappointment, accept constructive criticism, and revise personal views when valid evidence warrants; (F) explain the concepts of integrity and confidentiality as related to the office environment; (G) plan, staff, lead, and organize human resources to enhance productivity and satisfaction; (H) assist with staff growth and development and train staff on system usage; and (I) implement methods for improving employee satisfaction. Interdisciplinary Correlations English 110.42 (b) Knowledge and skills (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: 123 Copyright © Texas Education Agency, 2015. All rights reserved. (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills (1)(A) Explain the importance of communication in daily interaction. (2)(E) Participate appropriately in conversations for a variety of purposes. (3)(A) Use appropriate communication in group settings. (E) Use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups. (5)(B) Use language clearly and appropriately. Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts. Have multimedia presentations ready to show. Instructional Aids Student worksheets Materials Needed Copies pencils Equipment Needed Teacher computer Projector (for digital presentation) Calculators 124 Copyright © Texas Education Agency, 2015. All rights reserved. Introduction Learner Preparation Begin by having students describe their attitude toward supervisors or people in authority, such as a teacher, workplace supervisor, team captain, or parent. Have students describe one way a person can work on improving his/her attitude with others, if he/she does not have a good attitude. Lesson Introduction Ask students to brainstorm things that can be done with two co-workers who are not getting along. Discuss possible consequences of negative behavior on a job. Have a student share a situation he/she witnessed at a workplace where two employees or an employee and a supervisor were not getting along. 125 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE I. Your Attitude II. Your Attitude and Work III. Human Relations a. Relationships with Coworkers b. Relationships with Supervisors c. Relationships with Customers d. Dealing with Criticism IV. Teamwork a. Cooperation b. Team Skills V. Maslow’s Hierarchy a. Self-actualization b. Employee satisfaction NOTES TO TEACHER Have student search job websites to find out what traits employers are looking for in their employees. Talk to students about attitude and the role it plays in getting and keeping a job. Students will complete: 1. Attitude worksheet 2. Attitude and Work activity Explain to students that developing a good relationship with their employer/supervisor and co-workers is very important. Human Relations are the skills used to make interactions with people as positive as possible. Students will complete: 1. What Behavior Does My Employer/Supervisor Want 2. Positive Relationships 3. Cooperation 4. Dealing with Criticism Discuss with students the importance of teamwork on the job and in life. Ask students to give examples of when working together with a team may be better than working alone. Students will complete: 1. Team Skills Self-Evaluation 2. What’s In It for Me activity Finish the lesson with Maslow’s Hierarchy of needs activity. Explaining how employee satisfaction cannot exist without basic needs being met. 126 Copyright © Texas Education Agency, 2015. All rights reserved. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Application Guided Practice The teacher will monitor students’ independent practices. Summary Review What are three goals to strive for in effective communication? What are the five levels of Maslow’s Hierarchy of Needs? What is one of the main reasons workers lose their job? Evaluation Informal Evaluation o Check for understanding by teacher o Very small work group option (students help each other) Formal Evaluation o Tests over the material 127 Copyright © Texas Education Agency, 2015. All rights reserved. Attitude Distribute the attached Attitude handout. Ask learners to identify work traits that demonstrate a positive attitude. Discuss the traits listed. How can one employee’s negative outlook affect the job performance of others? How do the positive traits and behaviors affect the work environment? The Employer? (Remember, to be of value to an employer, an employee needs to be an enthusiastic representative of the business/company and offer the finest service.) Directions: Put a check beside positive behaviors that show a good attitude. _____ Smiles easily _____ Considers others’ opinions _____ Has few interests _____ Blames others for mistakes _____ Willing to change (ideas, dress, _____ Rarely criticizes others behavior when appropriate) _____ Cannot see another person’s _____ Tries to force ideas on others _____ Makes eye contact with others _____ Unwilling to change point of view _____ Respects the ideas and opinions _____ Rarely complains of others _____ Has a variety of interests _____ Frequently criticizes others _____ Doesn’t look at others _____ Accepts responsibility for mistakes _____ Complains about everything _____ Enjoys the company of others _____ Mostly stays alone _____ Thinks only of self _____ Seldom makes excuses _____ Rarely smiles _____ Can see another person’s point of view 128 Copyright © Texas Education Agency, 2015. All rights reserved. Your Attitude and Work One of the main reasons workers lose jobs is a poor attitude. Attitude is learned, and it can be changed. Each day presents new opportunities to work at developing a positive outlook. (“Is the glass half empty or half full?”) Directions: Ask students to write a sentence that shows a positive outlook and one that shows a negative outlook for each of the following situations. This can be a class exercise, a small group exercise, or an individual exercise. Situations: 1. You depend on a friend to pick you up for work. He does not come. Positive: _________________________________________________________________________________________________ Negative: ________________________________________________________________________________________________ 2. You have to meet your child’s teacher at school. Positive: _________________________________________________________________________________________________ Negative: ________________________________________________________________________________________________ 3. You are applying for a job. Positive: _________________________________________________________________________________________________ 129 Copyright © Texas Education Agency, 2015. All rights reserved. Negative: ________________________________________________________________________________________________ 4. Your spouse unexpectedly takes you out to eat. Positive: _________________________________________________________________________________________________ Negative: ________________________________________________________________________________________________ 5. Your neighbor breaks a leg at work. Positive: _________________________________________________________________________________________________ Negative: ________________________________________________________________________________________________ 6. Your car has engine trouble. The police stop. Positive: _________________________________________________________________________________________________ Negative: ________________________________________________________________________________________________ 7. Your co-worker tells you that you are doing something wrong. Positive: _________________________________________________________________________________________________ 130 Copyright © Texas Education Agency, 2015. All rights reserved. Negative: ________________________________________________________________________________________________ 8. You feel alone. Positive: _________________________________________________________________________________________________ Negative: ________________________________________________________________________________________________ 131 Copyright © Texas Education Agency, 2015. All rights reserved. What Behavior Does my Employer/Supervisor Want? What does it mean to develop a good relationship with your supervisor/employer? Discuss some things to do when an employee does not get along with a supervisor. What can the employee/the supervisor do? Directions: Put a check by appropriate workplace behaviors. ____ Show up late for work. ____ Possess basic reading and math skills. ____ Ask questions if you do not understand something. ____ Take home pencils and paper from work. ____ Work without supervision. ____ Be irresponsible. ____ Follow directions. ____ Have good attendance. ____ Be honest. ____ Be eager to learn. ____ Be a good problem solver. ____ Be competent in your job skills. ____ Learn to follow workplace rules. ____Always be late. ____ Respond angrily to constructive criticism. ____ Be dependable. ____ Do not get along with others. ____ Dress inappropriately for the job. ____ Always call in when sick or late. ____ Respect others’ privacy. 132 Copyright © Texas Education Agency, 2015. All rights reserved. ____ Take work assignments respectfully. ____ Be courteous and polite. ____ Fall asleep at work. ____ Be on time. ____ Goof off. Be lazy. ____ Maintain a good appearance. ____ Offer to help co-workers when you finish your work early. ____ Accept other people’s life styles ____ Take extra time for break. ____ Refuse to help do a job. ____ Leave early often. ____ Spread rumors about another worker. ____ Be dishonest. ____ Be a good worker. ____ Speak clearly ____ Do not listen. ____ Do not follow directions. 133 Copyright © Texas Education Agency, 2015. All rights reserved. Human Relations Activity Getting Along with Co-Workers. Ask the class what it means to develop a good relationship with co-workers. Assign learners to small groups and ask them to list positive and negative behaviors that they have witnessed or experienced at work. Let each group present their list to the class for an open discussion that brings out examples, describes types of work relationships, and offers ways that negative work relationships can be improved. Ask learners to describe a good co-worker by identifying the positive behaviors and actions a co-worker should display. Discuss some possible things to do when an employee does not get along with a co-worker. One option for consideration is to invite a guest speaker to give a presentation on issues relative to getting along with co-workers. Journal Work. Self-knowledge is powerful. Ask learners to assess themselves by making lists of (1) their good traits as a co-worker (at least four) and (2) their traits that need improvement (at least four). Ask learners to explain or give examples of the traits they have in each list. For the traits that need improvement, ask learners to make some concrete suggestions for ways they might go about improving. This activity may be started in class and completed at home. Getting Along with Customers. Introduce the question, Who is a customer? Ask them to give examples. Customer Relations and Goodwill. Get learners to share examples of their own good and bad experiences as customers. Make two lists: Good and Bad. Enter learners’ good and bad experiences on the appropriate list and ask them to describe (1) their feelings about the company when the event occurred and (2) their feelings about the company now. (When a learner gives an example that indicates a company’s employees made them feel better about a bad experience, use that to segue into the terminology customer relations and goodwill.) What are customer relations? What is goodwill? Many examples of goodwill relate to serving customers. Other forms of goodwill include reputation and generosity. Goodwill is one of the most important assets a company has. Employer expectations. Talk about employer expectations in relation to employees and customers. Ask groups to identify and list positive behaviors/actions employees should display and negative behaviors employees should avoid when dealing with customers. It may be easier for learners to respond if you couch this activity in the form of questions like What are your expectations when you are a customer? How do you like to be treated? What things make you feel good about a company? What things make you have bad feelings towards a company? Why is it important to the employer for employees to understand the role of the customer and the company? Write the saying, The customer is always right on the board. What does this mean? Is the customer always right? What can an employee do when he/she is not able to satisfy a customer? 134 Copyright © Texas Education Agency, 2015. All rights reserved. Develop two scripts with the class about a dissatisfied customer and a company employee. In one, show positive behaviors that the employee can use to maintain good customer relations. In the other, show employee behaviors that will likely result in the loss of a customer in the future. Draw heavily on the examples provided by the learners earlier in the work on Getting Along with Customers. Ask for volunteers to act out the scripts. 135 Copyright © Texas Education Agency, 2015. All rights reserved. Positive Relationships INSTRUCTIONS: Read the following paragraph and then answer the questions below. Lee works for Ash Computer Electronics, Inc. She works in the word processing department and, generally, likes her job. She arrives at work around 8:50 a.m. most mornings. As work starts at 8:30 a.m., her co-worker, June, covers for her by answering her phone during this time. Lee is an excellent typist and feels a great deal of confidence in her ability. She often helps June and her co-workers. Lee’s best friend, Pam, works down the hall, and Lee will often leave her desk and stop by Pam's office for a "short" visit. Lee usually asks June to cover her leaving the office for the visit. 1. Has Lee developed positive relationships with her co-workers? How? 2. How do you think June feels about Lee? 3. List the ways that Lee is ignoring good human relations skills while dealing with June. 4. How could Lee improve her relationship with June? 136 Copyright © Texas Education Agency, 2015. All rights reserved. Cooperation I. A Guide to Developing Effective Relationships with Co-Workers and Supervisors When communicating with others, strive to: Develop and maintain a positive working relationship with your co-workers and with your supervisor. Inform your supervisor upon completion of each assigned task. Be willing to assist co-workers when you are able. When you are unable to complete an assigned task by the deadline, consult with your supervisor as soon as possible. Inform your supervisor of the problems that you are unable to solve on your own. Treat everyone with respect. Be Polite. Describe the proper response to achieve effective communications in each of the following situations. 1. Your supervisor has asked that you duplicate and bind twenty training manuals by next Thursday. He has hired several new employees and they will begin their orientation next week. You have the only available copy of the training manual on your computer. Your master hard copy was accidentally issued at the last orientation. The laser printer in your office is an older model and has required constant repair. Today, when you begin to print out a new “master hard copy,” you discover that you are having printer problems. You call Mr. Johnson, the service repairman, to come fix it. Mr. Johnson informs you that your maintenance agreement has expired, and he is unable to make a service call until a new agreement is signed. What would you say to Mr. Johnson? To your supervisor? 137 Copyright © Texas Education Agency, 2015. All rights reserved. 2. You are extremely proud of yourself because you recently completed a tough assignment ahead of schedule. Penny, in Accounts Receivable, was scheduled to help you with the project, but each time you called her she came up with an excuse. What would you say to Penny? Your supervisor? Penny’s supervisor? Other co-workers? 3. A friend of yours is unable to make a trip, and you have been invited to take her place. It sounds like the vacation of a lifetime. The only problem is that you have to leave on Friday, which is the day after tomorrow, and you are scheduled to work. What do you do? What do you say to the person who invited you? What do you say to your supervisor? 4. Your supervisor gave you an assignment with a two-week deadline. Tomorrow is the deadline and you realize that you are not able to complete the assignment. What do you do? Should you mention this to your supervisor? If so, how? Should you ask a co-worker for assistance? If so, who would you select and how would you ask for help? 138 Copyright © Texas Education Agency, 2015. All rights reserved. Dealing with Criticism Case Study Art class is Andrew’s favorite subject. Everyone admires his drawings. Andrew believes that he has natural talent. He isn’t very interested in learning theory or technique. Andrew’s high school fine arts teacher believes that it is important to learn technique. Andrew rejects his teacher’s suggestions on ways to improve his drawings. Andrew cannot handle criticism of his artwork. When his teacher makes suggestions, he feels personally attacked. He takes criticism as a sign that he has no talent. Andrew has his heart set on attending a famous art academy. The cost is very high, but Andrew is convinced that he will be awarded a scholarship. He confidently sends his application and samples. Andrew is stunned when he is rejected. He is angered by the reasons he receives: “some talent, poor technique.” “Those big city art snobs,” he yells. “They can’t even recognize talent when they see it!” After failing to gain admission to art school, Andrew decides to apply for a position as a drafting apprentice for an airplane manufacturer. He gets the job and starts the company’s training program. Andrew attends a three-month training course. He is surprised that he likes drafting so much. He likes the detail work. In a way, it is like being an artist. He is drawing and doing something useful with his talent. Andrew trains with a veteran drafter for one year. He is not given much responsibility, but he is learning his trade. In this situation, Andrew accepts criticism of his work. He feels that because he is an apprentice, he is supposed to be learning. When his apprenticeship ends, Andrew is assigned to the electrical department. Now he is given jobs to do on his own. When there is a problem with one of his drawings, the designers and engineers discuss it with him. Unfortunately, Andrew’s difficulty with accepting criticism returns. Because he is now a trained drafter, Andrew feels 139 Copyright © Texas Education Agency, 2015. All rights reserved. that he knows how to do his job. He becomes upset whenever he has to make corrections to his work. He feels he is failing in his new job. Andrew begins to resent the engineers and designers. He feels that they think they’re better than he is because they have more education. When one of them questions his placement of a wire, he sulks for the rest of the day. Andrew has a great deal of trouble working on a team with other drafters. When Andrew’s ideas are not used, he is personally insulted. Andrew refuses to talk to some members of the department because they have changed his drawings. He is quickly earning a reputation as a troublesome member of the department. After Andrew has worked as a drafter for 18 months, his boss is forced to cut the staff. Although Andrew has more talent than many of the others, Andrew is let go. 140 Copyright © Texas Education Agency, 2015. All rights reserved. Case Discussion Directions: After you have read the case, write your answers to the following discussion questions. 1. What is your reaction to this case? _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 2. How would you describe Andrew’s attitude toward his job? _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 3. How would you describe the criticism that Andrew received? _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 4. Why was Andrew fired? _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 5. What do you think is the cause of Andrew’s feelings about criticism? _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 141 Copyright © Texas Education Agency, 2015. All rights reserved. 6. Describe what might have happened if Andrew had responded positively to the criticism from his art teacher. _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 7. Describe what might have happened if Andrew had responded positively to the suggestions from the designers and engineers at his job. _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 8. What advice would you give to Andrew? _______________________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 142 Copyright © Texas Education Agency, 2015. All rights reserved. Team Skills Self-Evaluation Evaluating your team skills can help you identify your strengths and weaknesses as a team member. When you know what your weaknesses are, you can set goals to improve your team skills. When you know what your own strengths and those of your teammates are, you can function more efficiently as a team. Rate each of the following statements as they relate to you in a group situation. 1. When I am working with a group, I make an effort to be supportive and encouraging to other team members, even if I don’t agree with what they are saying. A. Very Often B. Sometimes C. Occasionally 2. I listen closely to what others say, and I ask for clarification if I am not sure what they mean. A. Very Often B. Sometimes C. Occasionally 3. D. Never D. Never When another member of the group is disruptive or puts down other members’ suggestions, I call attention to his or her behavior and suggest a better approach. A. Very Often B. Sometimes C. Occasionally D. Never Note that the preferred response would always be "A. Very Often.” 143 Copyright © Texas Education Agency, 2015. All rights reserved. WIIFM—What’s In It For Me? Can you tell good WIIFM from bad WIIFM? Read the following six comments. In the blank next to the comment, write good or bad. Good means that the comment is supportive of teamwork, and bad means that the comment is destructive of teamwork. 1. _____I don’t care who wins the game as long as I’m high scorer. 2. _____I love to work in teams. Everybody on the team gets the same grade, so why should I knock myself out? 3. _____If we can figure out why this electric sander keeps shorting out, sales will go up and the year-end bonuses will be bigger. 4. _____I know what’s causing the problem, but I’m not going to tell anybody because that way somebody else will get the credit. 5. _____Everybody knows Harry is slow—he’s good, but he’s slow. If we pitch in, we can increase the team’s productivity, and we’ll all look good. 6. _____It’s a good feeling to work with a team. When we finish a project, we know that we all had a part in it. Be prepared to discuss your answers with the class and to explain why the good WIIFMs will help a team function well and why the bad ones will not. 144 Copyright © Texas Education Agency, 2015. All rights reserved. Maslow’s Hierarchy of Needs Objective: To compare Maslow’s concept of a self-actualized individual to a typical student’s view of a selfactualized individual Procedure: Present the following situation to the class: ”This class is stranded on a deserted island. The island is in the northern Atlantic, and it is September. There are no other people or buildings on the island; however, there is vegetation.” Divide the class into groups of three or four and have them answer the following questions. 1) What are the first steps you would take to survive? 2) What steps would you take to secure the class’ future? Students should list the steps in order that they would take them. Review and discuss answers. Suggested Responses: Design rules for protection of person and property Write rules for social interactions, such as marriage Provide for children’s education Provide tasks for adults Create outlets for entertainment and self-expression Determine rules for leadership 145 Copyright © Texas Education Agency, 2015. All rights reserved. PART A Below is an image of Maslow’s Hierarchy of Needs. According to Maslow, once one level is satisfied, then people try to satisfy the next level (working from the bottom to the top of the pyramid). He also believed that once a person fulfilled a level of need, that person was no longer motivated by that need. Maslow defines self-actualization as developing and reaching one’s individual potential and being the best person one can be. Fill in the levels. 1. Name a person who you believe has reached the level of self-actualization. It can be someone you know personally, someone famous, or someone from history. 2. List the qualities of this person on the back. 146 Copyright © Texas Education Agency, 2015. All rights reserved. Self-Actualization Project Investigate the life of one of the people Maslow identified as self-actualized (Thomas Jefferson, Eleanor Roosevelt, Mohandas Gandhi, Dr. Martin Luther King, Jr. or Abraham Lincoln). Compare and contrast this person to Maslow’s list. Do you agree with Maslow’s categorization? Put your research findings into a presentation. 147 Copyright © Texas Education Agency, 2015. All rights reserved. Assessment Rubric for Presentation Exemplary (20pts) Accomplished (15pts) Developing (10pts) Beginning (5pts) Information presented in logical, interesting sequence. Information in logical sequence. Difficult to follow presentation; student jumps around. Cannot understand presentation; no sequence of information. Demonstrates full knowledge by answering all class questions with explanations and elaborations. At ease with expected answers to questions but does not elaborate. Uncomfortable with information and is able to answer only rudimentary questions. Does not have a grasp of the information. Cannot answer questions about subject. Graphics Explain and reinforce screen, text, and presentation. Relate to text and presentation. Occasionally uses graphics that rarely support text and presentation. Uses superfluous graphics or no graphics. Research Uses a variety of sources in reaching accurate conclusions. Uses a variety of sources in reaching conclusions. Presents only evidence that supports a preconceived point of view. Does not justify conclusions with research evidence. Maintains eye contact and pronounces all terms precisely. All audience members can hear. Maintains eye contact most of the time and pronounces most words correctly. Most audience members can hear presentation. Occasionally uses eye contact, mostly reads presentation, and incorrectly pronounces terms. Audience members have difficulty hearing. Reads with no eye contact and incorrectly pronounces terms. Speaks too quietly. Organization Subject Knowledge Oral Presentation Elocution/Eye Contact Total Points Total Points: __________________ 148 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Management Practicum in Business Management and Administration Lesson Plan Performance Objective Upon completion of this lesson, each student will apply concepts of personal development using the goalsetting concept to create short-term goals and long-terms goals for the current school academic year. Specific Objectives Understand what goal-setting is and its importance in Personal Management. Identify the benefits of goal-setting. Determine short-term goals and long-term goals. Develop S.M.A.R.T. Goals Planner. Sign a Personal Development Mentor/Mentee Partnership Agreement. Terms Goal Setting - a powerful technique for helping you develop a solid foundation for future planning and organization. Short-Term Goals - goals you want to do in the near future; the near future can mean today, this week, this month, or even this year. Long-Term Goals - something you want to accomplish in the future; they require time and planning; they are not things you can do this week or even this year; they are usually at least several years away. Personal Management - is about mapping a plan for your life that will involve setting short-term and long-term goals and investigating different ways to reach those goals; education, training, and experience all help make your goals become a reality. Mentee - a person who is guided by a mentor. Mentor - a wise and trusted counselor or teacher, an influential senior sponsor or supporter. Planner - used to manage your time, prioritize assignments, and track grades for every six weeks during the academic school year. S.M.A.R.T. - guidelines to help you set effective goals; S = Specific; M = Measurable; A = Achievable; R = Realistic; T = Timely. Time This lesson should take five days (225 minutes) to complete in its entirety. The last two days (90 minutes) are recommended if time permits within the entire year-long curriculum. Days one through three: What is Personal Management? (135 minutes) Day four: Six Weeks S.M.A.R.T. Goals Planner (45 minutes) Day five: Mentor and Mentee Partnership (45 minutes) 149 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Interdisciplinary Correlations English Language Arts and Reading, English I 110.31 (b) o (1) Reading/Vocabulary Development. Students understand new vocabulary and use it when reading and writing. Students are expected to: (E) use a dictionary, a glossary, or a thesaurus (printed or electronic) to determine or confirm the meanings of words and phrases, including their connotations and denotations, and their etymology. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (A) apply knowledge of speech form to organize and design speeches; (B) organize speeches effectively for specific topics, purposes, audiences, and occasions; (C) choose logical patterns of organization for bodies of speech; and (D) prepare outlines reflecting logical organization. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Review and become familiar with the terminology, website links, and the slide presentation. Have materials, slide presentation, and websites ready prior to the start of the lesson. Print handouts for each student. Reference Webster’s new compact office dictionary (2003). New York, NY: Houghton Mifflin Harcourt Publishing Co. Instructional Aids Personal Management slide presentation and notes Note Taking Form handout Materials Needed Handouts for each student 150 Copyright © Texas Education Agency, 2015. All rights reserved. o Personal Management Terms and Definitions o Note Taking Form o Activity 1 - Short-Term Goals o Activity 2 - Long-Term Goals o Activity 3 - Life Goals Collage o Activity 4 - Six Weeks S.M.A.R.T. Goals Planner o Activity 5 - Personal Development Mentor/Mentee Partnership Agreement Supplies listed in each activity Pencils and Pens Equipment Needed • Computer and Internet access for teacher and students • Projector (for digital presentation) Introduction The main purpose of this lesson is to give students an opportunity to apply the concepts of Personal Management using goal-setting techniques. • Say o During this lesson you will learn about Personal Management. You will focus on what goalsetting is, understanding the benefits of goal-setting, determining your short-term goals and long-term goals, developing a Six Weeks S.M.A.R.T. Goals Planner, and establishing a mentor and mentee partnership agreement. • Say o To achieve your goals, you must choose the best path and make a commitment to it, while remaining flexible enough to deal with changes and new opportunities. Ask o Why do you think it is necessary to establish short-term goals and long-term goals? Say o You will create your short-term goals and long-term goals for the current academic school year. • Show o Personal Management slide presentation 151 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE NOTES TO INSTRUCTOR Days 1-3 I. Introduce Personal Management A. What is Personal Management? B. What is Goal Setting? C. Benefits of Goals D. S.M.A.R.T. Goals E. Short-Term Goals F. Long-Term Goals G. Activities i. Activity 1 - Short-Term Goals ii. Activity 2 - Long-Term Goals iii. Activity 3 - Life Goals Collage Begin the Personal Management slide presentation. Students will use Note Taking Form handout to take notes. Day 4 Days 1-3 - refer to slides 1-15 I. Distribute handouts and have students read and discuss them. Students will complete assigned activities. Students will participate in group discussions and class activities. Weekly S.M.A.R.T. Goals Planner A. How do you use your planner? B. Planner Expectations Day 4 - refer to slides 16-23 II. Activity 4 – Six Weeks S.M.A.R.T. Goals Planner Day 5 Day 5 - refer to slides 24-29 I. Mentor and Mentee Partnership C. What is a mentor? D. What is a mentee? II. Activities A. Activity 5 – Personal Development Mentor and Mentee Partnership Agreement B. Activity 3 – Life Goals Collage Presentation VI. Each student will present his/her Life Goals Collage to the class. Assessment = Daily Activities 152 Copyright © Texas Education Agency, 2015. All rights reserved. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Application Guided Practice The teacher will present the Personal Management slide presentation and lead the class discussion. The teacher will distribute all handouts and the class will discuss them. After the students have learned about Personal Management they will begin to work on the activities. Independent Practice Students will determine their short-term goals and long-term goals. Students will design their Life Goals Collage. Students will establish their Six Weeks S.M.A.R.T. Goals Planner. Students will sign their Personal Development Mentor/Mentee Partnership Agreement. Students will present their Life Goals Collage to the class. Summary Review There are several short-term goals and long-term goals that students are able to determine in high school. It is important for students to establish their life goals to serve as a roadmap to their success in life. Evaluation Informal Assessment The teacher monitors during activities to check for understanding. Formal Assessment Daily grade on activities Enrichment Classroom guest speaker presentation from a career counselor may be used as enrichment to discuss the importance of Personal Management and goal-setting in high school. 153 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Management Terms and Definitions 1. Goal Setting - a powerful technique for helping you develop a solid foundation for future planning and organization. 2. Short-Term Goals - goals you want to do in the near future; the near future can mean today, this week, this month, or even this year. 3. Long-Term Goals - something you want to accomplish in the future; they require time and planning; they are not things you can do this week or even this year; they are usually at least several years away. 4. Personal Management - is about mapping a plan for your life that will involve setting short-term and long-term goals and investigating different ways to reach those goals; education, training, and experience all help make your goals become a reality. 5. Mentee - a person who is guided by a mentor. 6. Mentor - a wise and trusted counselor or teacher, an influential senior sponsor or supporter. 7. Planner - used to manage your time, prioritize assignments, and track grades for every six weeks during the academic school year. 8. S.M.A.R.T. - guidelines to help you set effective goals; S = Specific; M = Measurable; A = Achievable; R = Realistic; T = Timely. 154 Copyright © Texas Education Agency, 2015. All rights reserved. NAME ____________________________________ DATE ____________________PERIOD_____________ NOTE TAKING FORM TOPIC: ESSENTIAL QUESTION? MAIN IDEA – QUESTIONS VOCABULARY TERMS: NOTES: 155 Copyright © Texas Education Agency, 2015. All rights reserved. SUMMARY: WHAT HAVE I LEARNED TO ANSWER THE ESSENTIAL QUESTION? 156 Copyright © Texas Education Agency, 2015. All rights reserved. TOPIC: ESSENTIAL QUESTION? MAIN IDEA – QUESTIONS VOCABULARY TERMS: NOTES: 157 Copyright © Texas Education Agency, 2015. All rights reserved. SUMMARY: WHAT HAVE I LEARNED TO ANSWER THE ESSENTIAL QUESTION? Name _______________________________ Date ____________________ 158 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 1 - Short-Term Goals Project Activity Supplies Deliverable Reflection Determine your short-term goals for the current academic school year. It is important to understand and determine your goals. In this activity you will understand the difference between short-term goals and long-term goals. You will determine your short-term goals for the current academic school year. Keep a copy of your Activity 1 - Short-Term Goals handout to remind yourself to stay focused on your goals during the current academic year. Activity 1 - Short-Term Goals handout, pen or pencil Activity 1 - Short-Term Goals handout completed (including reflection) Write a short paragraph listing your short-term goals and why it is important to set short-term goals. How Your Grade will be Calculated Graded Elements Activity 1 - Short-Term Goals Difference Between Short-Term and Long-Term Goals Activity Shows depth of thought Reflection Total Total Points 50 15 20 15 100 159 Copyright © Texas Education Agency, 2015. All rights reserved. Part 1 Practice identifying short-term goals. NOTE: Sometimes accomplishing short-term goals may help you achieve one big long-term goal. Directions Place a checkmark next to the phrases you think are short-term goals. Checkmark Short-Term Goals 1. Talk to a teacher after school concerning a class assignment. 2. Go to a university or a community college. 3. Get married and have a family. 4. Apply for a job. 5. Learn how to speak English fluently. 6. Deposit a check into your bank account. 7. Purchase healthy foods from the grocery store. 8. Purchase a home within the next five years. 9. Become a manager at your job. 10. Raise your mathematics grade from 80% to 90% by the end of the semester. Part 2 Directions Determine your five short-term goals and list in the space provided below. My SHORT-TERM Goals Something Achievable in the Next Month! 1. My Short-Term Goal is 2. My Short-Term Goal is 3. My Short-Term Goal is 4. My Short-Term Goal is 5. My Short-Term Goal is Actions to Take to Achieve My Short-Term Goals! 1. 2. 3. 4. 5. 160 Copyright © Texas Education Agency, 2015. All rights reserved. Reflection Directions Write a short paragraph listing your short-term goals and why it is important to set short-term goals. 161 Copyright © Texas Education Agency, 2015. All rights reserved. Name _______________________________ Date ____________________ Activity 2 - Long-Term Goals Project Activity Determine your long-term goals for the current academic school year. It is important to understand and determine your goals. In this activity you will understand the difference between short-term goals and long-term goals. You will determine your long-term goals for the current academic school year. Keep a copy of your Activity 2 - Long-Term Goals handout to remind yourself to stay focused on your goals during the current academic year. Supplies Activity 2 - Long-Term Goals handout, pen or pencil Deliverable Activity 2 - Long-Term Goals handout completed (including reflection) Reflection Write a short paragraph listing your Long-Term Goals and why it is important to set Long-Term Goals. How Your Grade will be Calculated Graded Elements Activity 2 - Long-Term Goals Difference Between Short-Term and Long-Term Goals Activity Shows depth of thought Reflection Total Total Points 50 15 20 15 100 162 Copyright © Texas Education Agency, 2015. All rights reserved. Part 1 Practice identifying long-term goals. NOTE: Sometimes accomplishing long-term goals may help you achieve one big long-term goal. Directions Place a checkmark next to the phrases you think are long-term goals. Checkmark Long-Term Goals 1. Talk to a teacher after school concerning a class assignment. 2. Go to a university or a community college. 3. Get married and have a family. 4. Apply for a job. 5. Learn how to speak English fluently. 6. Deposit a check into your bank account. 7. Purchase healthy foods from the grocery store. 8. Purchase a home in within the next five years. 9. Become a manager at your job. 10. Raise your mathematics grade from 80% to 90% by the end of the semester. Part 2 Determine your five long-term goals and list in the space provided below. 1. 2. 3. 4. 5. My LONG-TERM Goals Something that will take longer than a month to achieve! My Long-Term Goal is My Long-Term Goal is My Long-Term Goal is My Long-Term Goal is My Long-Term Goal is Actions to Take to Achieve My Long-Term Goals! 1. 2. 3. 4. 5. 163 Copyright © Texas Education Agency, 2015. All rights reserved. Reflection Directions Write a short paragraph listing your long-term goals and why it is important to set long-term goals. 164 Copyright © Texas Education Agency, 2015. All rights reserved. Name _______________________________ Date ____________________ S.M.A.R.T. Questions to Ask Yourself Directions Answer YES or NO to the following questions. 1. Is the goal achievable? _____ A. Can I accomplish my goal in the time-span I have set? _____ B. Does achieving this goal depend only on me and not on conditions outside of me? _____ 2. Do I believe I can achieve this goal? _____ A. Are my skills and abilities equal to this goal? _____ 3. Will I know when I have reached my goal? _____ A. Have I set my goal in specific terms? _____ 4. Do I want to do what it takes to reach my goal? _____ A. Is the goal one that interests me? _____ 5. Is the goal presented with an alternative? _____ A. Have I made a firm decision? _____ B. Am I focused on what I need to be doing? _____ C. Do I have an alternative if I cannot reach my goal? _____ 6. Am I motivated to pursue my goal? _____ A. Do I have a support system? _____ B. Have I set up a timeline towards my goal? _____ C. Do I have a reward system in place? _____ 7. Is the goal of value to me? _____ A. Is the goal compatible with my values? _____ B. Does my goal have longevity? Do I need to consider more education? _____ NOTE: If you have answered “YES” to the questions listed above, you have selected valid goals. 165 Copyright © Texas Education Agency, 2015. All rights reserved. Name _______________________________ Date ____________________ Activity 3 - Life Goals Collage Project Activity Create a collage depicting 10-12 Life Goals It is important to set goals and develop an action plan to achieve those goals. In this activity, think about 10 goals that you want to achieve in the next 10 years. Find photos that represent those goals. For example, if one of your goals is to graduate from college, find a photo of a person in cap and gown to represent that goal. Use a photo of something from the college of your choice, such as a banner or mascot, to identify the college. If one of your goals is to have a new car, find a photo of the car. Create a new 8.5”x11” document when you have all of your photos that represent your life goals. You can create this document in any photo editing software program for this project. Create the best arrangement and resize the photos as needed. Finally, add text to the collage. The text can be as simple as, “Elizabeth’s Life Goals.” Choose something meaningful. Print your collage and keep it to remind you to stay focused on your goals. Remember the action plan. If graduating from college is one of your life goals, take action in high school to prepare for college by taking more than the required classes and plan ahead. Good luck with the project and with achieving your goals. Supplies Internet access, photo editing software, printer Deliverable An 8.5”x 11” collage representing 10 life goals with text (including reflection) Reflection Write a short paragraph listing your life goals and why it is important to set goals and develop an action plan. How Your Grade will be Calculated Graded Elements 8.5”x 11” collage with 10 life goals Descriptive text Shows depth of thought Creativity in design Reflection Total Total Points 50 10 15 15 10 100 166 Copyright © Texas Education Agency, 2015. All rights reserved. Name _______________________________ Date ____________________ Activity 4 - Six Weeks S.M.A.R.T. Goals Planner MONTHLY Activities Monday Tuesday Wednesday Thursday Friday Week 1 2 3 4 5 6 SIX WEEKS PRIORITIES 167 Copyright © Texas Education Agency, 2015. All rights reserved. Six Weeks S.M.A.R.T. Goals Planner My #1 Weekly S.M.A.R.T. Goal is Signature ______________ Monday Tuesday Wednesday Thursday Friday English Math Science Social Studies Saturday To-Do List Sunday Mentor Teacher Comments: 168 Copyright © Texas Education Agency, 2015. All rights reserved. Six Weeks S.M.A.R.T. Goals Planner My #2 Weekly S.M.A.R.T. Goal is Signature _____________ Monday Tuesday Wednesday Thursday Friday English Math Science Social Studies Saturday To-Do List Sunday Mentor Teacher Comments: 169 Copyright © Texas Education Agency, 2015. All rights reserved. Six Weeks S.M.A.R.T. Goals Planner My #3 Weekly S.M.A.R.T. Goal is Signature _____________ Monday Tuesday Wednesday Thursday Friday English Math Science Social Studies Saturday To-Do List Sunday Mentor Teacher Comments: 170 Copyright © Texas Education Agency, 2015. All rights reserved. Six Weeks S.M.A.R.T. Goals Planner My #4 Weekly S.M.A.R.T. Goal is Signature _____________ Monday Tuesday Wednesday Thursday Friday English Math Science Social Studies Saturday To-Do List Sunday Mentor Teacher Comments: 171 Copyright © Texas Education Agency, 2015. All rights reserved. Six Weeks S.M.A.R.T. Goals Planner My #5 Weekly S.M.A.R.T. Goal is Signature _____________ Monday Tuesday Wednesday Thursday Friday English Math Science Social Studies Saturday To-Do List Sunday Mentor Teacher Comments: 172 Copyright © Texas Education Agency, 2015. All rights reserved. Six Weeks S.M.A.R.T. Goals Planner My #6 Weekly S.M.A.R.T. Goal is Signature _____________ Monday Tuesday Wednesday Thursday Friday English Math Science Social Studies Saturday To-Do List Sunday Mentor Teacher Comments: 173 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 5 - Personal Development Mentor/Mentee Partnership Agreement A successful mentee and mentor relationship requires a commitment on the part of both partners. The following agreement is intended to provide a starting framework for the partnership. Either party should understand that they may withdraw from the relationship at any time by contacting each other. Each partner should keep a copy of this agreement and make every effort to fulfill the terms of the agreement. Mentor ___________________________ Room Number _________________________ Subject Taught _____________________ Email Address _________________________ Mentee ___________________________ Email Address _________________________ Mentor and mentee are encouraged to share additional contact information as needed. MENTEE GOALS The mentee should establish with the mentor at least four personal development short-term goals and longterms goals. Goals should be Specific, Measurable, Achievable, Relevant, and Timely (S.M.A.R.T.). GOAL # 1 ______________________________________________________________ GOAL # 2 ______________________________________________________________ GOAL # 3 ______________________________________________________________ GOAL # 4 ______________________________________________________________ CONTACT AGREEMENT The duration of the formal mentoring program is 10 months during the school session. Mentors are encouraged to continue the relationship on a voluntary basis. Contacts with mentee must be in person each Wednesday. Mentee and Mentor agree to meet at least once each week for 10 months. Mentee and Mentor to provide a final evaluation of the relationship at the end of the formal program. _________________________________ Mentee Signature and Date ___________________________ Mentor Signature and Date 174 Copyright © Texas Education Agency, 2015. All rights reserved. MENTEE FINAL EVALUATION Mentee _______________________________________ Mentor _____________________________________ Mentor Title _____________________________ Email Address _____________________________________ Number of Mentee Contacts with Mentor _____ Type of Contacts ___________________________________ Overall, how would you rate the mentoring experience? 5 - Excellent 4 - Good 3 - Satisfactory 2 - Fair 1 - Poor Comments _________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ Rate the following statements on the scale of 1 - 5. 5 - Strongly Agree 4 - Agree 3 - Disagree 2 - Strongly Disagree 1 - Don’t Know _____ I feel that I have reached all or some of my short-term goals for personal growth. _____ I feel that I have reached all or some of my long-term goals for personal growth. _____ I feel more self-confident since completing the Mentor/Mentee program. _____ My Mentor played an important part in my growth and development. _____ I plan to continue my training and education. _____ I plan to continue to work on reaching current and future career goals. _____ I feel the training I received had a positive effect on my academic success. My Mentor and I plan to continue our relationship. Yes _____ No _____ Don’t Know _____ I would like to serve as Mentor in the future. Yes _____ No _____ Don’t Know _____ _______________________________________________________ Mentee’s Signature and Date 175 Copyright © Texas Education Agency, 2015. All rights reserved. MENTOR FINAL EVALUATION Mentor _________________________________ Email Address ______________________________________ School __________________________________ Subject Taught _____________________________________ Number of Mentor Contacts with Mentee _____ Type of Contacts ____________________________________ Mentee_______________________________ Email Address ________________________________________ Overall, how would you rate the mentoring experience? 5 - Excellent 4 - Good 3 - Satisfactory 2 - Fair 1 - Poor Comments _________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ Rate the following statements on the scale of 1 - 5. 5 - Strongly Agree 4 - Agree 3 - Disagree 2 - Strongly Disagree 1 – Don’t Know _____ I feel that the Mentee reached all or some of his/her goals for personal short-term goals and long-term goals growth. _____ I feel better about his/her potential for professional growth since completing the mentoring program. _____ I see in the Mentee a greater self-confidence since we began the mentoring relationship. _____ I feel I played an important part in the academic and personal development of the Mentee. _____ I think the Mentee will become a long-term productive student. _____ I feel that I have gained from the mentoring relationship. _____ I would encourage others to serve as mentors. _____ I would like to mentor others in the future. _____ I found the mentor role to be too demanding. My Mentee and I plan to continue our relationship. Yes _____ No _____ Don’t Know _____ ________________________________________________________ Mentor’s Signature and Date 176 Copyright © Texas Education Agency, 2015. All rights reserved. Risk Management Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand how to use technology safely and responsibly. Students will also learn how to purchase and maintain supplies and equipment. Specific Objectives Students will identify and describe examples of cybercrimes. Students will list ways to protect themselves from cybercrimes. Students will identify ways to be safe while on the internet. Students will identify steps for purchasing and maintaining supplies and equipment. Terms Acceptable Use Policy – a policy that outlines, in writing, how a school or district expects its community members to behave with technology. Computer virus – a computer program usually hidden within another program or file and usually performs a malicious action. Cyber bullying – using the Internet to support deliberate, repeated and hostile behavior by an individual or group that is intended to harm someone else Cyber crime (also spelled cybercrime) – any criminal or other offense that is facilitated by or involves the use of electronic communications or information system Cyber security – the protection of computers, networks, programs and data from unintended or unauthorized access, change or destruction data integrity – the accuracy and consistency of stored data Fraud – the crime of obtaining money or property by deceiving people Policies – a set of ideas or a plan for action followed by a business, a government, a political party, or a group of people Supplier – a person, company, or country that provides goods of a particular kind Vendor – a person or company that sells goods or services Definition references http://www.duhaime.org/LegalDictionary/C/Cyberbullying.aspx http://cybercrime.org.za/definition http://www.umuc.edu/cybersecurity/about/cybersecurity-basics.cfm http://dictionary.cambridge.org/us/dictionary/american-english/fraud 177 Copyright © Texas Education Agency, 2015. All rights reserved. This lesson should take 3-5 class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122C Knowledge and skills (3) The student abides by risk-management policies and procedures for technology to minimize loss: (A) adhere to technology safety and security policies such as acceptable use policy and web page policies; (B) apply ergonomic techniques to technology tasks; (C) adhere to laws pertaining to computer crime, fraud, and abuse; (D) follow procedures used to restart and recover from situations such as system failure and virus infection; (E) follow policies to prevent loss of data integrity; and (F) adhere to the organization’s policies for technology use. (16) The student implements processes for purchasing business supplies, equipment, and services. The student is expected to: (A) maintain vendor and supplier searches; (B) conduct vendor and supplier searches; and (C) negotiate terms with vendors. (17) The student establishes procedures to maintain equipment and supplies. The student is expected to: (A) determine equipment needed; (B) determine supplies needed; (C) establish equipment and supplies maintenance systems; (D) schedule equipment maintenance; and (E) use equipment and supplies maintenance procedures. Interdisciplinary Correlations English 110.42(b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning word(9s, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: 178 Copyright © Texas Education Agency, 2015. All rights reserved. (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills (1)(A) explain the importance of communication in daily interaction; (2)(E) participate appropriately in conversations for a variety of purposes; (3)(A) The student uses appropriate communication in group settings (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups; (5)(B) use language clearly and appropriately; Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts Have multimedia presentations ready to show Instructional Aids Student Notes sheet Student worksheets Materials Needed Copies pencils Equipment Needed Teacher computer Projector (for digital presentation) Calculators 179 Copyright © Texas Education Agency, 2015. All rights reserved. Introduction Learner Preparation Ask students to think of actions that people do on the internet or with technology that may be illegal or unethical. Have students come up with real life consequences for each other actions listed above. Ask students why it is important to properly take care of equipment and keep up-to-date information on that equipment. Lesson Introduction Ask students to fold a sheet of paper in half and label one side of the paper as Do’s and the other side of the paper as Don’ts. Then have each student list things that a person should and should not do when they are using technology and the internet. Discuss with students the risks involved when not using technology safely. Have students make a list of all the technology in the classroom. Then ask students what type of information should be kept on each item for maintenance and ordering purposes. 180 Copyright © Texas Education Agency, 2015. All rights reserved. Outline OUTLINE MI NOTES TO TEACHER I. Acceptable Technology Use Acceptable Use Policy handout - The teacher may place the following information in a presentation format or simply give it to the students as a handout and have a class discussion over the information. Student Presentation of District Policy- The teacher will provide students with a copy of the district’s internet acceptable usage policy. II. Acceptable Internet Use III. Equipment Purchases & Maintenance Company Technology/Internet Use Policy- Students will research the Internet Use policy of a company and work together to come up with a skit. Teacher will share Equipment Maintenance Tips with the class. Students will take an inventory of the classroom supplies and equipment using the Classroom Inventory worksheet. Then students will use the Order Form to order any supplies/equipment that needs to be replaced or replenished. Students will take an inventory of the items in their house using the Household Inventory/Maintenance. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 181 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will use the multimedia presentations to teach the material. The teacher will monitor students’ independent practices. Summary Review List 3 things a person can do to stay safe on the internet. Why is it important to follow technology use and internet use policies? Why is it important to keep track of equipment? Evaluation Informal Evaluation: o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation: o Tests over the material 182 Copyright © Texas Education Agency, 2015. All rights reserved. Acceptable Use Policy Class Discussion Teacher Instructions: You may place the following information in a presentation format or simply give it to the students as a handout and have a class discussion over the information. Tips when using technology: Visit websites recommended by responsible adults such as your parents or teachers Ensure I get the proper permission or license when downloading files from the Internet Share only legal files with my friends or fellow classmates Check with a responsible adult first before buying any items online When chatting be wary of strangers, and do not respond to people you do not know Just like going outside your house, let your parents know which sites you’ve been to and the people you have been communicating with online. It is important that your parents are informed of your activities online. Steps you can you take to help ensure that your computer is protected: Use of anti-virus software; keep your software updated Don’t open emails or attachments from unknown or suspicious sources – when in doubt delete the entire message, including attachments Use firewall software Use hard-to-guess passwords; don’t share your passwords and don’t use them in more than one place Regularly back-up your data Don’t share your computer with strangers Disconnect your computer from the Internet when not in use 183 Copyright © Texas Education Agency, 2015. All rights reserved. Student Presentation of District Policy Teacher Instructions: Provide students with a copy of the district’s internet acceptable usage policy. Student Instructions: In groups of 2 – 3, create a presentation that may be shown to the entire student body to summarize the district’s acceptable use policy for technology and internet usage. Presentation Rubric: 20 Points Organization Thoughts and points well organized throughout the presentation Delivery & The student is easy Clarity to hear and understand and engages the audience throughout the presentation. Content The student reflects on the experience and shows evidence of what was learned. Presentation The student appears Skills to be very knowledgeable on the content. Visuals The student incorporates appropriate pictures directly related to the content. 15 Points Thoughts show some organization throughout the presentation. The student is hard to hear and understand and the audience is somewhat engaged throughout the presentation. The student shows little evidence of what was learned. The student shows little knowledge of the content. The student incorporates pictures, or other products, not directly related to the content. 10 Points Points Earned Thoughts are unorganized throughout the presentation. The student is not heard or understood and the audience is only a little engaged throughout the presentation. The student shows no evidence of what was learned. The student shows no knowledge of the content. The student does not include pictures or any other visual products, in the presentation. 184 Copyright © Texas Education Agency, 2015. All rights reserved. Company Technology/Internet Use Policy Student Instructions: Search the internet to find the Technology/Internet Use Policy for a company. Then compare and contrast the company’s policy with the district’s policy using the Venn diagram below or another comparison chart. District’s Policy Company’s Policy 185 Copyright © Texas Education Agency, 2015. All rights reserved. Company Technology/Internet Use Policy Skit Student Instructions: In a small group (no more than 6 people), students will create a skit dealing with one of the following issues: Misuse of office supplies and equipment Misuse of technology or internet Computer crime, fraud, and/or abuse Criteria weight The skit should be 5 to 7 minutes long and the setting must be in a workplace. Understanding 40% of Topic Cooperation Presentation 30% 30% Exceptional Admirable Acceptable Attempted Factual Factual information is information is accurate mostly accurate Indicates a clear Good understanding of understanding topic of topic Factual information is somewhat accurate Fair understanding of topic Information is inaccurate Presentation is off topic Accepts ideas of others; able to compromise All members contribute Accepts most ideas without negative comments; able to compromise Some members contribute Unwilling to compromise Few members contribute Group does not work together One person does all the work Shows confidence Informative Entertaining; engages audience Speaks loudly and clearly Appropriate use of body language Shows some confidence Presents some information Engages audience Can be heard Some use of body language Unsure of responsibility Somewhat informative Engages audience intermittently Hard to hear Some movement Portrayal stalls Lacks information Audience bored Mumbles Body language is lacking; inappropriate 186 Copyright © Texas Education Agency, 2015. All rights reserved. Equipment Maintenance Tips Proper maintenance of equipment will extend the useful life of the equipment and reduce the need for repairs. Therefore it is important to: Develop a set of maintenance plans and procedures Keep proper records Create a cleaning schedule Store equipment in the proper environment Back up data on a daily basis Clean the outside of the case Inspect all devices on a weekly basis Delete any unnecessary temporary files Perform an extensive maintenance check every six months Keep track of the purchase dates, serial number, routine maintenance and repair of all equipment 187 Copyright © Texas Education Agency, 2015. All rights reserved. Classroom Inventory Student instructions: Students will take an inventory of the equipment and supplies located in the classroom. Students will note the quantity and condition of each item. Students may create a chart on paper or in a spreadsheet. See example below: CLASSROOM INVENTORY Objects Quantity Student Desks Student Chairs Student Tables Rectangular Student Tables Round Student Tables Crescent Lab Bench Computer Tables Combo Desk/Chair File Cabinets 2 Drawer File Cabinets 4 Drawer Standing Cabinets (metal with doors) Book Shelf Short (3 shelf) Book Shelf Tall (5 shelf) Teacher Desks Teacher Chairs Other (Please Describe) Condition 25 Fair 28 Good 1 Good n/a n/a n/a n/a n/a 1 Fair 1 Good n/a 1 1 1 1 Fair Good Good Excellent n/a 188 Copyright © Texas Education Agency, 2015. All rights reserved. New Equipment/Supplies Order Form Student instructions: Students will complete the form below to request any new equipment/supplies for the classroom. DEPARTMENT: EQUIPMENT/SUPPLIES ORDERS REQUEST FORM DATE: CONTACT PERSON: TELEPHONE NUMBER: APPROVED BY: APPROVED BY: RECEIVED BY: DATE STOCK # DESCRIPTION OF ITEM QTY REC'D B/O B/O REC'D 189 Copyright © Texas Education Agency, 2015. All rights reserved. Household Inventory/Maintenance Student Instructions: Take an inventory of your household items (this is often done for insurance purposes). Include the following information for each item: Name Brand Model Serial number Date of purchase Price Room the item is located in Create the inventory in a spreadsheet software so that it may be updated when needed. 190 Copyright © Texas Education Agency, 2015. All rights reserved. Ethics Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand the role of ethics in business and become familiar with a code of ethics for business and personal use. Specific Objectives Students will use steps to solve ethical dilemmas in business. Students will research the code of ethics for a business and analyze its policies. Students will identify their own values through the creation of a personal code of ethics. Terms Code of Ethics – are adopted by organizations to assist members in understanding the difference between “right” and “wrong” and in applying that understanding to their decisions. Ethical – systematizing, defending, and recommending concepts of right and wrong conduct. Ethical Dilemma – a complex situation that often involves an apparent mental conflict between moral imperatives, in which to obey one would result in transgressing another. Legal – relating to a system of law governing a society. Morals – a body of standards or principles derived from a code of conduct. Values – something’s degree of importance that determines what actions should be taken. This lesson should take five to seven class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122 C Knowledge and skills (23) The student applies work ethics, job expectations, multicultural considerations, and communication skills in the workplace. The student is expected to: (A) illustrate how personal integrity affects human relations on the job; 191 Copyright © Texas Education Agency, 2015. All rights reserved. (B) demonstrate characteristics of successful working relationships such as teamwork, self-control, and ability to accept criticism; (C) analyze employer expectations; (D) demonstrate a respect for the rights of others; (E) communicate effectively using verbal, written, and electronic channels; (F) identify ethical standards; and (G) compare organizational policies and procedures. Interdisciplinary Correlations English 110.42 (b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills (1)(A) Explain the importance of communication in daily interaction. (2)(E) Participate appropriately in conversations for a variety of purposes. (3)(A) Use appropriate communication in group settings. (3)(E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups. (5)(B) Use language clearly and appropriately. Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). 192 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation Copy the handouts Instructional Aids Student Notes sheet Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer Projector (for digital presentation) Introduction Learner Preparation Begin by reviewing the lesson terms with students and clarifying the difference between ethical, moral, and legal. Have students share an ethical dilemma from their own lives, whether or not they made the ethical choice. Lesson Introduction Ask students to brainstorm ways a business can demonstrate ethical business practices. Discuss possible consequences for a business that has unethical practices. Have students come up with an ethical dilemma a business owner may face. 193 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI NOTES TO TEACHER OUTLINE I. II. III. Ethics A. Define morals B. Define ethics C. Define ethical dilemmas D. Steps for solving dilemmas E. Examples of ethical dilemmas Business Code of Ethics A. Research a company’s code of ethics B. Create a presentation Personal Code of Ethics Teacher will assist students in defining the following terms: Morals Ethics Ethical dilemmas Students will complete the ethical dilemma activity. Go through the ethical dilemmas as a class and allow students to create their own example of an ethical dilemma. Teacher will assign groups of three to four students and have groups create a skit acting out an ethical dilemma in a workplace. Students will use an Internet search engine to locate the top 40 ethical businesses in the previous year. Students will select one business from the list and create a presentation. Have students answer questions to help them brainstorm for their own personal code of ethics. After answering questions, students will write a rough draft of their personal code of ethics. (Teacher may want to have students type the final draft.) Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 194 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will monitor students’ independent practices. Summary Review What are the three steps involved in solving ethical dilemmas? Why do businesses have a code of ethics/conduct? What are some questions you should ask yourself when creating a personal code of ethics? Evaluation Informal Evaluation o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation o Tests over the material 195 Copyright © Texas Education Agency, 2015. All rights reserved. Ethical Dilemmas Activity When facing an ethical dilemma, how do you figure out what to do? Let’s begin by assuming that if there are any laws involved, you plan to obey them. In ethical dilemmas that arise in business, generally the laws established provide a minimum standard for how you should act. Step 1 – Analyze the Consequences: To begin, look at the consequences of the actions you’re considering. Assume you have a variety of options and consider the range of both positive and negative consequences connected with each one. Ask yourself, “Who will be helped or hurt by what I do?” Step 2 – Analyze the Actions: Now don’t think about the consequences. Instead, focus solely on the actions. Ask whether or not the actions are in line with moral principles (honesty, fairness, integrity, respect for others, etc.). Look for the option whose actions are least problematic. Step 3 – Make a Decision: Now it is time to make a decision. Consider what you discovered in Steps 1 and 2 and make your decision. Now that you have some basic steps to help solve ethical dilemmas, analyze the following situations. 196 Copyright © Texas Education Agency, 2015. All rights reserved. Examples of Ethical Dilemma Example 1: Your manager enters your office with receipts from a restaurant and bar and asks for reimbursement. The manager claims the expenses were incurred while entertaining a client. Later that day, your manager’s wife comes to the office to drop off his lunch and mentions to you the expensive restaurant her husband took her to the night before and tells you exactly what she ordered. While processing the receipt for reimbursement, you could not help but notice the itemized receipt included the exact items the manager’s wife mentioned she had for dinner. What do you do? Now do the steps! Step 1: Analyze the Consequences ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 2: Analyze the Actions ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 3: Make a Decision ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 197 Copyright © Texas Education Agency, 2015. All rights reserved. Example 2: While working as the administrative assistant to the Director of Human Resources, you come across the interview questions for all the open positions in the company. One day on your lunch break you get a phone call from a friend who applied for one of the open positions and received a call to come in for an interview the following day. Your friend asks you for help in preparing for the interview. What do you do? Now do the steps! Step 1: Analyze the Consequences ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 2: Analyze the Actions ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 3: Make a Decision ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 198 Copyright © Texas Education Agency, 2015. All rights reserved. Example 3: You are an employee at a clothing store that allows all of its employees a 50% off discount after they have worked there for 6 months. As of last week, you have been employed there for 6 months and are eligible for the employee discount. Your best friend began working at the same store exactly 1 month after you; consequently, your best friend will not be eligible for the employee discount for another 3 weeks. One afternoon, after your manager has left for the day, your best friend asks to use your employee discount to purchase some clothes for a party going on later that night. What do you do? Now do the steps! Step 1: Analyze the Consequences ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 2: Analyze the Actions ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 3: Make a Decision ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 199 Copyright © Texas Education Agency, 2015. All rights reserved. Example 4: (Make your own example. Come up with an ethical dilemma and follow the steps for resolving the issue.) ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 1: Analyze the Consequences ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 2: Analyze the Actions ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Step 3: Make a Decision ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 200 Copyright © Texas Education Agency, 2015. All rights reserved. Business Code of Ethics Presentation 1. Using the Internet, research the top 40 most ethical companies for the previous year. 2. Select a company from the top 40 list and locate the company’s code of ethics (also known as a code of conduct). If you cannot locate it online, it may be necessary to call the company to get the necessary information. 3. Create a presentation on the company and its code of ethics. The presentation must include, but is not limited to, the following: a. Title Page with the name of the company, your name, date, and class period b. Where the company is located c. A brief description of the company d. A brief overview of the company’s code of ethics 201 Copyright © Texas Education Agency, 2015. All rights reserved. Ethical Dilemma Skit Rubric Criteria Weight Task Description: In a small group (no more than six people), perform a skit that shows an ethical dilemma and how the dilemma will be solved. The skit should be five to seven minutes long and the setting must be in a workplace. Exceptional Understanding of Topic Factual information is accurate 40% Indicates a clear understanding of topic Accepts ideas of others; able to compromise Cooperation 30% All members contribute Informative 30% Entertaining; engages audience Speaks loudly and clearly Appropriate use of body language Assignment Score ______________ + Acceptable Factual information is mostly accurate Factual information is somewhat accurate Good understanding of topic Accepts most ideas without negative comments; able to compromise Fair understanding of topic Attempted Information is inaccurate Presentation is off topic Unwilling to compromise Group does not work together Few members contribute One person does all the work Shows some confidence Unsure of responsibility Portrayal stalls Presents some information Somewhat informative Engages audience Engages audience intermittently Some members contribute Shows confidence Presentation Admirable Can be heard Some use of body language Hard to hear Lacks information Audience bored Mumbles Body language is lacking; inappropriate Some movement Beyonder/Bonus ______________ = Final Score ________________ 202 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Code of Ethics Assignment In life, a personal code of ethics can be used to guide you through the decision-making process. When a situation arises and a tough choice has to be made, your personal code of ethics is what you will use to help you come to a final decision. It is a written reminder of what you believe and a motivator for why you do what you do. Directions: Use the following questions as a guide in forming your Personal Code of Ethics. Part I 1. Who do I think I am? Take time to write down how you see yourself as a person. Also write down how your friends see you. Imagine asking a friend to describe you, and make a list of what you think they would have to say. Also add all the things about yourself that anyone has ever pointed out to you or that you know to be true of yourself. Try to balance your list by noting both your strengths and your weak points. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 2. What do I believe is important in life? Think about what you believe. Don’t worry about why you believe these things, right now, just brainstorm a list of all the things you believe to be important about life. You will look at the reasons later. These are the beliefs that carry you through your life and guide your decisions. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 3. How do I relate to (get along with) others? Think about all the places where you spend your time: where you go to school, where you relax and have fun, where you earn your money, and how you relate to all the people you meet there. Think about your 203 Copyright © Texas Education Agency, 2015. All rights reserved. relationships on a scale of one to 10 where 10 is GREAT, and one is dismal. What do you do in the great relationships that make them great? What could you do differently in the so-so relationships that would move those relationships closer to a 10 (or even a five)? Are these things that you would like to list in your code of ethics? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 4. Why do I believe the things that I do? Now think about why you believe what you do. This is a very important step as it helps you become aware of how important your beliefs are to you. You might say it like this: “I believe that it is important to…because…” ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Part II Purpose: Why am I writing this? Think about why you are writing this code of ethics. Are you doing this just because it is an assignment? If you have to do it anyway, what can you get out of it for yourself? Are you doing this to inspire yourself? Are you doing this to change your actions, or the way you do things? Thinking about these questions helps you to develop the reason behind your code of ethics. The purpose of your code needs to fit your needs, so you could say to yourself: ”Right now I need…in my life.” ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 204 Copyright © Texas Education Agency, 2015. All rights reserved. Part III Aspirations: This is your best self – the best you are right now and how you would like to become. Go through your list of how other people see you and find out if any of the things they say match up with what you believe to be important. For example, if you believe it is important to tell the truth, but people say that you aren’t always honest with them, you have a mismatch. But if you believe it is important to keep your word and people say they can always count on you to follow through with what you say, you have a match. This part of your code contains your aspirations – how you want to be as a person. It will include all the positive traits you now have, as well as the ones you wish to develop or improve upon. You might want to state it in these terms: “When I am at my best, I am a person who...” and “I will be a person who…” or “I am becoming a person who…” (Note to teacher: the use of “I will be” is preferable to “I want to be” because it engages the will and engenders a sense of determination and possibility. “I want to be…” is more often associated with “…When I grow up.” “I will be...” is more immediate.) ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Part IV Why I Hold the Personal Expectations I Do: This (“I am…” or “I will be…because I believe that…”) is where you state the reasons why you want to be the kind of person you listed in part II – where you pull together your “walk” with your “talk.” For example, “I will tell the truth because I believe that people need to hear the truth to be able to trust me, and I would like to be trustworthy.” Or, “I will train hard for the track team because I believe that working hard improves my chances of meeting my goals.” ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 205 Copyright © Texas Education Agency, 2015. All rights reserved. Personal Code of Ethics Directions: In the space below, write a rough draft of your personal code of ethics. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 206 Copyright © Texas Education Agency, 2015. All rights reserved. Professional Communication Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand how interpersonal skills, leadership, teamwork skills, and human relations affect the workplace Specific Objectives Students will compare positive and negative traits in the workplace. Students will analyze the proper way to communicate effectively in a situation . Students will identify their own strengths and weaknesses along with keys to help achieve selfactualization. This lesson should take three to four class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122 (C) Knowledge and skills (4) The student facilities internal and external office communications to support work activities. The student is expected to: (A) record messages accurately, legibly, and completely; (B) deliver messages to appropriate person or department; (C) coordinate arrangements for participants; (D) follow calling and login procedures; and (E) troubleshoot any problems. (5) The student performs scheduling electronically to facilitate on-time, prompt completion of work activities. The students is expected to: (A) create a calendar or schedule; (B) maintain an appointment calendar; (C) verify appointments; (D) coordinate travel arrangements; and (E) set up meeting arrangements. Interdisciplinary Correlations English 207 Copyright © Texas Education Agency, 2015. All rights reserved. 110.42(b) Knowledge and skills (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills (1)(A) explain the importance of communication in daily interaction; (2)(E) participate appropriately in conversations for a variety of purposes; (3)(A) use appropriate communication in group settings; (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups; and (5)(B) use language clearly and appropriately. Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts Have multimedia presentations ready to show Instructional Aids Student Notes sheet Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer 208 Copyright © Texas Education Agency, 2015. All rights reserved. Projector (for digital presentation) Calculators Introduction Learner Preparation Have students share what they do to stay organized with homework assignments, extracurricular activities, out of school activities, etc. Ask students why it is important to stay organized right now. Ask students how learning organization and professional communication skills early can be helpful in the future. Lesson Introduction Ask students if they are used to taking messages for anyone, either at home or on a job. Ask students to list important things to do when taking a message for someone. Tell students how important it is to take a message accurately, especially when in a workplace. Explain the importance of communicating professionally in the workplace. 209 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI Outline NOTES TO TEACHER I. Message Taking II. Interoffice Communication a. Memo b. Email III. Meeting agenda The teacher will explain to students the importance of taking professional and accurate messages. Using the May I Take a Message handout, students will practice taking and leaving phone messages. The teacher will explain to students the purpose of interoffice memos while discussing the information in the Interoffice Memo handout. Students will recreate an interoffice memo and will create a meeting agenda using the information from the memo. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 210 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will use the multimedia presentations to teach the material. The teacher will monitor students’ independent practices. Summary Review Why is it important to take an accurate and professional phone message for your supervisor? What is the purpose of an interoffice memo? What is the purpose of a meeting agenda? Evaluation Informal Evaluation o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation o Tests over the material 211 Copyright © Texas Education Agency, 2015. All rights reserved. May I Take a Message? Instructions: 1. Tell students they are going to do a role play activity to practice taking and leaving phone messages. 2. Put students in pairs. Give each student a role card. There are two situations, 1 and 2. In each pair, one student should have the Student A card for a situation, and the other student should have the Student B card for the same situation. 3. Have students read the information on their card. Answer any questions about vocabulary. Tell students not to look at their partner’s card. If possible, have students do this activity sitting back to back, so they can’t see each other. This makes it more like a phone call. 4. Explain that Students A make the phone call. (They can start by making a ringing sound, Brnng! Brnng!) Students B will answer the phone and then both students role play the situation following the instructions on the role cards. 212 Copyright © Texas Education Agency, 2015. All rights reserved. May I Take a Message? SITUATION 1 Student A SITUATION 1 Student B Intro: It’s 10:00 a.m. You are a salesperson. You’re calling a customer because you have a meeting with her at 3:00 p.m. but you have a problem. • You make the call. The secretary answers. Identify yourself and ask to speak to Ms. Martin. (Use your own name.) • Ask the secretary when he or she thinks Ms. Martin is going to be in the office. • Say yes to leaving a message. Say that you can’t come in for the meeting at 3:00 p.m. Ask if you can come at 4:00. • The secretary asks if you want Ms. Martin’s cell phone number. Say yes and write down the number. Say good-bye and thank you. Intro: You work as a secretary for the ABC Company. Your boss, Sally Martin, has a meeting with a salesperson at 3:00 p.m. The phone rings: Brnnng! Brnnng: • Answer the phone and identify yourself and the company. (Use your own name.) • Tell the salesperson that Ms. Martin isn’t in the office right now. Ask if you can take message. • Tell the salesperson that she is coming in at about 1:00 p.m. • Say that you’ll give her the message. Ask if the salesperson would like to call her cell phone. • Give caller Ms. Martin’s cell phone number, 807-555-2398. SITUATION 2 Student A SITUATION 2 Student B Intro: You are flying to visit your friend Richie in another city. You are at the airport. There is an announcement that your flight is going to be late. • Make the call. Your friend’s roommate answers the phone. Identify yourself and ask to speak to Richie. (Use your own name.) • Say yes to leaving a message. Say that you are at the airport and your flight is late. You’re going to arrive at 8:00 p.m., not at 5:00. • Say that Richie isn’t picking you up. You’re going to take a taxi to their house. • Say thank you and good-bye. Intro: Your roommate’s friend is coming for a visit. The phone rings: Brnnng! Brnnng! • Answer the phone. Say hello • Say that Richie isn’t at home. He’s out shopping. Ask if the friend would like to leave a message. • Repeat the message to make sure you understand it. Say that you’ll give Richie the message. Ask “Is Richie picking you up at the airport?” • Say OK. Tell the friend to “have a good flight.” • Say good-bye. 213 Copyright © Texas Education Agency, 2015. All rights reserved. Interoffice Memo Memos (interoffice memorandums) are written messages used by employees within an organization to communicate with one another. A standard format (arrangement) for memos: Memo margins Top margin (TM): 2" Side margins (SM): default or 1" Bottom margin (BM): about 1" Memo heading The memo heading includes: Who the memo is being sent to (TO:) Who the memo is from (FROM:) The date the memo is being sent (DATE:) What the memo is about (SUBJECT:) Use ALL CAPS for all lines of the heading beginning at the left margin, and space as shown below. TO: Tab twice to key name. FROM: Tab once to key name. DATE: Tab twice to key date. SUBJECT: Tab once to key subject in ALL CAPS. Memo body The paragraphs of the memo all begin at the left margin and are SS with a DS between paragraphs. Reference initials. If someone other than the originator of the memo keys it, his/her initials are keyed in lowercase letters at the left margin, a DS below the body. Attachment/Enclosure notations If another document is attached to a memo, the word Attachment is keyed at the left margin a DS below the reference initials (or below the last line of the body if reference initials are not used). If a document accompanies the memo but is not attached to it, key the word Enclosure. Email Email (electronic mail) is used in most business organizations. Because of the ease of creating and the speed of sending, email messages have partially replaced the memo and the letter. Generally, delivery of an email message takes place within seconds, whether the receiver is in the same building or in a location anywhere in 214 Copyright © Texas Education Agency, 2015. All rights reserved. the world. An email message is illustrated on p. 58.. The format used for the email heading may vary slightly, depending on the program used for creating email. The heading generally includes who the email is being sent to (To:), what the email is about (Subject:), and who copies of the email are being sent to (Cc:). The name of the person sending the e-mail and the date the email is sent are automatically included by the software. If you don’t want the person receiving the e-mail to know that you are sending a copy of the email to another person, the Bcc: feature can be used. Email body The paragraphs of an email message all begin at the left margin and are SS with a DS between paragraphs. Email attachments Attachments can be included with your email by using the attachment feature of the software. Common types of attachments include word processing, database, and spreadsheet files. 215 Copyright © Texas Education Agency, 2015. All rights reserved. Instructions: 1. Key the following memo with the proper spacing and indentations for each section. Memo To: (Student name), Administrative Assistant; From: (Teacher’s name), President; Date: (Today’s date); Subject: Business trip to (City) Please make arrangements for my upcoming business trip on March 24 until March 27. I have an early morning meeting with Mr. Jerry Jemison, President of Dunbar Corporation on March 25. The meeting is at 8:00 a.m. at the Dunbar Corporation headquarters in (city). I would like to fly, first class, in the evening before the meeting but I can’t leave the office until 11 a.m. I would prefer a nonstop flight, if possible, without a great deal of extra cost. The meeting should last about 3 hours. After the meeting I would like to do something fun that involves seeing the different sights of the city. I will be dining with Adam Stanson and Jennifer Adams, Vice Presidents at 7:30 p.m. One of them will pick me up for dinner. I would like to fly back to (city) on March 27, which means I will have a full day to enjoy the sights and sounds. Please prepare a trip itinerary for my review as soon as possible. Please also include a budget for the trip to show estimated costs. 2. Using the Internet, the student will plan a business trip for his/her supervisor. After typing the above memo from the supervisor explaining the details of the business trip, your job is to coordinate the travel by planning the transportation, accommodations, and one activity. 3. Be sure to include actual flight numbers, times and prices, accommodation names, locations and prices, and types of activities and costs. Students should prepare an itinerary for their supervisor, which includes a budget showing the cost of each item of the trip. 216 Copyright © Texas Education Agency, 2015. All rights reserved. Setting Up a Meeting Instructions: You are starting a new project and would like to conduct a meeting with team members to introduce the new project idea. Below is a copy of the agenda for your first meeting. Agenda Date: (Tomorrow’s date) Time: 8:30 a.m. – 9:30 a.m. Location: Small conference room 1. Presentation: Background to the project, aims, scope 2. Questions and answers 3. Brainstorming: ideas for the launch event 4. Action points 5. Schedule for next month’s meeting 217 Copyright © Texas Education Agency, 2015. All rights reserved. Instructions: 1. In pairs, plan a large meeting involving people from several departments. First, decide what your meeting will be about. You can use the below ideas to help: Introduction of a new project The role of your organization Who are you going to invite and why do you need them there 2. When you have a strong idea about the purpose of your meeting, write one or two memos or emails to set up the meeting and invite participants. 3. Create an agenda for the meeting. 4. In groups of four, each of you will spend about five minutes managing the meeting you planned. a. Explain the background to your meeting to the other people in you group. b. Get the meeting started and try to manage the problems that arise. c. Other students in the group will make sure there are a few, minor problems, such as: i. Questions that are not on topic ii. Interruptions before somebody has finished an important point iii. Participants who don’t what to get involved iv. Too many ideas at the same time (**However, don’t make it too difficult for the one in charge.**) 218 Copyright © Texas Education Agency, 2015. All rights reserved. Scheduling Your Life You are a stay-at-home parent with two busy kids. You are to create and maintain the family calendar for the month. Use the attached blank calendar for this. (Students can also an online calendar format for this activity.) 1) 2) 3) Take List #1 and fill in the month’s appointments from the master list. YOU will fill in your local addresses for some of the appointments. Assume both kids attend the same school. Then, use the UPDATES page to return to the calendar and make the changes. Draw a line through, or strikethrough, the old appointment and fill in with updated one. Keep accurate notes of the appointments that need to be rescheduled or cancelled. Coordinate travel arrangements by using the TRAVEL form to fill out all the information for the UPDATES IN BOLD ONLY. Be sure to include time you had to leave, driving time (estimated on the map), etc. For example, from school to doctor’s office or from church back to soccer field. List #1 WEEKLY APPOINTMENTS JACK Soccer M-W-Th. 5:30 – 7:00 p.m. *use local rec center address Tutoring 6:45 a.m. Tuesday only *use local address Drama Club pick up 4:30 p.m. Friday only JILL Piano 4:00 – 4:30 p.m. Tuesday only Gymnastics M-W-Th. 4:30 – 6:00 p.m. Art Club drop off T & Th. 7:00 a.m. *use local address for this Wednesday nights Church Choir 7:30 – 8:30 p.m. *use local address School Art Show on the 2nd Friday night 5:45 – 7:30 p.m. come and go Drama Performance on the 3rd Friday 5:00 – 6:00 p.m. 219 Copyright © Texas Education Agency, 2015. All rights reserved. Updates Soccer time changed for remainder of month to 5:00 – 7:00 p.m. Soccer cancelled the second week of the month due to rain Jill got sick on the 7th and had to leave school at 9:45 on the second Tuesday of the month to go to the doctor. *use a local doctor address and be sure to fill out a TRAVEL FORM for this change. Drama Performance rescheduled to last Friday of the month, same time. Art Club meeting added before school on the 3rd Monday of the month. All gymnasts have to go do a local sporting goods store and purchase grips by the end of the 3 rd week. You can schedule it in any Tuesday after piano. 220 Copyright © Texas Education Agency, 2015. All rights reserved. Travel Form DATE OF CHANGE: ________________________________________ WHAT SOMETHING ADDED: ____________________________________ ADDRESS: MILES FROM ONE LOCATION TO NEXT: _________________________ (ONE WAY) TIME IT WILL TAKE TO GET THERE: __________________________ 221 Copyright © Texas Education Agency, 2015. All rights reserved. 222 Copyright © Texas Education Agency, 2015. All rights reserved. Critical Thinking/Workflow Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand how interpersonal skills, leadership, teamwork skills, and human relations affect the workplace Specific Objectives Students will compare positive and negative traits in the workplace. Students will analyze the proper way to communicate effectively in a situation. Students will identify their own strengths and weaknesses along with keys to help achieve selfactualization. Terms Cooperation – working together for the common good. Critical thinking – the process of thinking carefully about a subject or idea, without allowing feelings or opinions to affect you. Initiative – quality of self-motivation; the ability to get the job done on your own. Innovative – new and different ideas and methods. Prioritize – to arrange in order of importance so that you can deal with the most important things before the others. Productivity – Measure of output; for example, the number of products produced per hour. Project – a piece of planned work or an activity that is finished over a period of time and intended to achieve a particular aim. This lesson should take 10-12 class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122C Knowledge and skills (2) The student applies concepts of critical thinking and problem solving. The student is expected to: (A) analyze elements of a problem to develop creative and innovative solutions; (B) critically analyze information to determine value to the problem-solving task; 223 Copyright © Texas Education Agency, 2015. All rights reserved. (C) compare and contrast alternatives using a variety of problem-solving and critical-thinking skills; and (D) conduct technical research to gather information necessary for decision making. (15) The student maintains workflow to enhance productivity. The student is expected to: (A) organize and prioritize work; (B) complete assigned tasks in a timely manner; (C) coordinate work with that of team members; (D) assist with overflow work; and (E) coordinate submission of proposals. (25) The student demonstrates project-management skills to improve workflow and minimize costs. The student is expected to: (A) identify resources needed for a project; (B) develop a project plan; and (C) apply project-management tools to monitor progress. Interdisciplinary Correlations English 110.42(b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills (1)(A) Explain the importance of communication in daily interaction; (2)(E) participate appropriately in conversations for a variety of purposes; (3)(A) use appropriate communication in group settings; (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups; and (5)(B) use language clearly and appropriately; Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. 224 Copyright © Texas Education Agency, 2015. All rights reserved. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts Have multimedia presentations ready to show Instructional Aids Student Notes sheet Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer Projector (for digital presentation) Calculators Introduction Learner Preparation Begin by having students to describe the last time they had to complete a big project for school, work, church, etc. Then ask students how they determined what order to do the assignment in – and if it was a group assignment, how they decided who did which part. Explain to students that when a large amount of work is required to complete a project or solve a problem, it is important to come up with a plan first and then to break the project into smaller parts with deadlines to help with the workflow. Lesson Introduction Have students explain what a project is and to list skills they think are important when trying to complete a project. Explain to students what procrastination is and have them list advantages and disadvantages of procrastinating. 225 Copyright © Texas Education Agency, 2015. All rights reserved. Outline OUTLINE MI NOTES TO TEACHER I. Project Management Skills a. Define Phase b. Plan Phase c. Do Phase d. Review Phase II. Beating Procrastination III. Initiative Games IV. Business Project Students may read through the list of project management skills or the teacher may put the information into a presentation format and present it to students in that manner. Once complete, students should be able to explain what a project is and the different phases. Explain to students the pitfalls for procrastination and how they should avoid putting assignments/projects off until the last minute for fear of missing the deadline. Initiative Games will prepare your students to work in groups for their Business Project. The Business Project will probably take a minimum of 10 – 45 minute classroom sessions. Encourage students to stay on target. The teacher may want to give a deadline for each section to help students maintain the workflow. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 226 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will use the multimedia presentations to teach the material. The teacher will monitor students’ independent practices. Summary Review What is a project? List and explain the four phases of a project. Explain why procrastination should be avoided. Evaluation Informal Evaluation o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation o Tests over the material 227 Copyright © Texas Education Agency, 2015. All rights reserved. Project Management Skills What is a Project? Everyone is involved in all sorts of projects throughout our lives, but unless you’re a project management professional, we don’t often think about what makes a project a project. All around us are things to be done, tasks to accomplish, decisions to make, skills to learn, problems to solve, results to achieve. For example: •Families decide what to buy at the food market, purchase the items, and make meals. •Farmers plant, cultivate, and harvest crops that are then sold in markets. •New houses are planned, designed, constructed, sold, and then families move in. •Teachers plan their lessons, engage students in activities, and evaluate the results. •Students receive assignments, do research, and write up and present their findings. •Communities develop recycling plans, implement them, and measure the impact. •Businesses plan new products, develop and test them, then sell them to consumers. What makes these diverse activities, from small to large, all projects? There are two key qualities of projects: 1. Projects are temporary efforts with a clear start and finish – they are not ongoing. 2. Projects have an end result – something created or completed that is often unique. In the examples above, the end results are: eating meals, food sold in a grocery stores, families moving into new homes, lessons taught, research papers handed in, recycling program impact reports presented, and new products sold in stores and online. Listening to the daily weather and stock market reports, answering your phone, brushing your teeth each night – these activities are not usually considered projects, because they are brief ongoing activities, and though there are some short-term results, there isn’t much of an end result in mind. These simple actions just keep recurring regularly and they don’t really require an intentional plan or produce a result that’s complex, different, new, or unique. The measure of success in most business-oriented projects is to reach the end of the project cycle “on time, on budget, and on scope.” What’s most important to business is meeting the project deadline without spending more money than has been allocated for the project, without adding extra features (and costs), or without fulfilling all of the project requirements (being “out of scope” of the desired result). 228 Copyright © Texas Education Agency, 2015. All rights reserved. Define (Initiating) Phase: Project Definition & Team Agreement At the beginning of a learning project, there are two resources that are particularly helpful in making sure everyone understands what the project is all about, what is expected of each player, what the intended outcomes of the project will be, and how the project team members will work together on the project – The Project Definition document and the Teamwork Agreement. The Project Definition document records the answers to the key questions that define the main characteristics of the project, such as this “Defining Dozen” list of questions: 1 . Why is this project needed? 2 . What is this project about? (a brief description) 3 . What is the goal of this project? 4 . What will be the end results of the project? (the “deliverables” in business terms) 5 . What will this project not do, even if it could be done easily? 6 . What type of project is this? (inquiry, design, debate, expression; prescriptive exploratory; or a combination) 7 . What is the driving question, problem, issue, or perspective that motivates the work in this project? 8 . When will the project need to be completed? 9 . Where will the project be done? 10. What resources are needed to successfully complete the project? (equipment, tools materials, funding, technology, online resources, books, etc.) 11. How will the project be evaluated? (quality of the project work and end results, the learning outcomes, the effectiveness of the project methods) 12. What risks are involved in the project? (events or conditions that may delay or impact project work) Plan (Planning) Phase: the Work Plan In the second stage of the learning project cycle – the Plan stage – organizing and planning out the team members’ project work is the focus. It is most helpful in this stage to collaboratively develop a WorkPlan document that includes items such as: • A list of project deadlines for each stage of the project work (when each of the Define, Plan, Do, and Review stages should be completed) 229 Copyright © Texas Education Agency, 2015. All rights reserved. • A list of project tasks in the order they need to be performed • The project owners for each of the tasks • The resources needed for each task (materials, tools, funding, expert advice, etc.) • Time schedules for each of the tasks (start and finish dates) Do (Executing, Monitoring/Controlling) Phase: Check-in Meetings Once the team members have entered the Do stage of the project cycle, three important considerations move to the top of the list of project managing concerns: • Are team members consistently meeting the expectations set in the Work Plan, and if not, can the Work Plan be modified without putting the whole project at risk? • Is the quality of work meeting the needs of the project, or must time be taken to improve or redo the work? • Is the communication among team members sufficient to help keep things on track and to see how all the parts of the project are working together? The Review (Closing) Phase: Rubrics, Reflections & Celebrations Though project monitoring/reviewing is an important ongoing activity in all the other learning project stages (the real-time “cyclometer” readings in the project cycle model), the Review stage is where full attention is focused on evaluating, and celebrating, the achievements of the entire project. There are three project outcomes that need to be reviewed in this stage: The quality and impact of the end results of the project (a report, product, presentation, performance, model, artifact, device, program, website, etc.), and the key project work that contributed to it The learning outcomes for each team member, often aligned to a set of common learning standards The effectiveness of the project methods used in each stage of the project that helped produce the end results (the definition, planning, doing, and reviewing efforts of the project team – including reviewing the reviewing process!) 230 Copyright © Texas Education Agency, 2015. All rights reserved. Beating Procrastination Watch the brief video on procrastination at http://www.youtube.com/watch?v=VYEP-qFl-Rc Discussion (10 min.) What were some of the psychological causes of procrastination in the video? Have you done the same thing before? Give examples? What were the consequences? (Failure, Stress, etc) Assigned Discussion Leader (30 min.) Divide into groups of four to five students and read this case study below: “Michael is a first-year student at the local college. During the first few weeks of class he is asked to participate in a variety of activities, each of which takes away from his study time. Why given the choice between going to the movies and reading a chapter of economics, Michael almost always picks the movies. He tells himself “I’ll catch up later.” He doesn’t realize that each time he makes such a choice, he will suffer from the consequences in due time. As the term continues, the consequences begin to appear. He pulls an allnighter to cram for an Art History test. He completes a Philosophy paper an hour before class, but can’t get it printed in time. The consequences become more and more serious. As the term comes to a close, Michael is rushing to start research papers, to complete assigned readings, and to prepare for final exams. He has trouble sleeping. He feels overwhelmed by the amount of work he needs to complete. Tension causes him to eat poorly. He blanks out on his Chemistry final. Michael’s grades for the term are lower than he had anticipated when he started the term. Thinking he can’t handle college, Michael becomes depressed and considers leaving school.” Retrieved from: http://www.pueblocc.edu/StudentServices/CounselingandTransfer/Study_Skills/NoProcrastination.htm Directions 1. Using the self-help strategies for beating the procrastination habit, as a group, develop a plan for Michael. Each group member must contribute at least one strategy that is used by the group. ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ When the assigned discussion leader presents your group findings, he/she must point out who contributed each point. 231 Copyright © Texas Education Agency, 2015. All rights reserved. Initiative Games WHAT ARE INITIATIVE GAMES? Initiative games are fun, cooperative, challenging games in which the group is confronted with a specific problem to solve. Begin by clearly explaining the game. Make sure the rules are understood, including that everyone must complete the activity for the group to be successful. Don’t offer ideas for solving the problem. Stand back and let the group work and play with it even if the group has a difficult time. Don’t interfere unless something is unsafe or the group has fallen apart. Activity #1: LINE UP Materials: blindfolds Blindfold everyone in the group. Whisper to each person a number from one to the number of persons in the group. After you are done, tell the players they must line up by consecutive numbers without talking. Everyone should begin to move slowly around each other, putting palms up facing outward to protect themselves from collisions. Activity #2: KNOTS A group of six to 12 people forms a circle. Each person puts the right hand into the center of the circle and clasps hands with one other person who is not standing next to him or her. Then everyone puts their left hand into the circle and clasps hands, again making sure that person is not standing next to them. They should be holding two different people’s hands. The goal is to untangle the knot without letting go of anyone’s hand. Activity #3: THE GREAT EGG DROP The goal is to build a structure that will prevent an egg from breaking when it is dropped from a height of 8 feet. The only materials allowed are 20 straws and 30 inches of ½ -inch masking tape. Try to do it with as few materials as possible. — From The Bottomless Bag 232 Copyright © Texas Education Agency, 2015. All rights reserved. The Big Pitch: Starting A Business Project Do not lose this! You will need it now…and later. (200 Points) Introduction One way to start learning about how businesses operate in the American economy is to actually develop a business idea and “pitch” it to potential investors for financial support. For the next 10 plus weeks, you and your teammates, will consider what it might take to start a “for-profit” enterprise from scratch. (Choose wisely! You will never see some of these people again after the end of the school year.) You will then pitch your idea to a group of “investors” (us) in order to secure financing to bring your product/service to the market. Note: You will almost certainly NOT be developing a real business or product. You WILL be considering different ideas that might become a good product or service. Almost anything can be considered. Use your imagination. I am only asking that you keep your ideas REASONABLE, POSSIBLE, and APPROPRIATE. Objective The purpose of this activity is for you to get a “feel” for some of the analysis and decision-making that characterize business operations in the American economy. As an entrepreneur, you (and your team) will confront basic issues of starting a business, including determining the type of business organization, product development, marketing, and financing. In the end, you will find that this is a very applied assignment. Overview of the Process Once completed, you will have covered these topics 1. Business Organization: Decide what type of business you want to run (sole proprietorship or partnership), delegate responsibilities, and choose a company name/logo. 2. Market Research: Generate ideas for a possible product/service, identify “target” consumers, assess demand and earnings potential, and develop a marketing plan (who are you going target and how are you going to reach them-in other words: advertising.). 3. Cost Analysis: Research and estimate the costs of production and pricing. 4. Team Presentation/Business Report: On an assigned day (week of _____________________), you will make a formal presentation to potential investors (the class) and turn in a written report. Note: Your team may on occasion be able to use class time for “board meetings” to discuss your progress, BUT be aware that the majority of work on this project will be done outside of class. 233 Copyright © Texas Education Agency, 2015. All rights reserved. Ground Rules You may NOT market any products/services related to the following: sex, drugs, gangs, and alcohol. Avoid anything not school appropriate. You WILL need approval (from me) on the product/service you decide to develop. If your business involves a PRODUCT, your company must develop a product to which you have ADDED VALUE. If it is a SERVICE, you must show how it is different from everything else out there. Any students who are absent for the group’s presentation or “absent” from the written work can/will receive no more than a “C” for that part of the project. You may only work with up to TWO other people from this class period. Business Report Questions (Written Work) In order to receive full credit, the following must be answered with a reasonable amount of detail. If you want my advice, I would start at question number one as soon as possible and start moving down the line. DO NOT put any of the following in a folder or binder of any type! 1. What is the name of your business, and why did you choose it? Create and include a picture/copy of a logo of your design with this answer. 2. List the company’s owners (you and, if applicable, your partners) and their roles, jobs, and responsibilities. For example: Who is the president, finance manager, marketing manager, and/or production manager? Please include the duties of each (advertising, personnel, sales, customer service, etc.). 3. What type of business organization have you formed (sole proprietorship or partnership) and why did you choose this form of organization? What are the advantages and disadvantages of your type of business organization? Note: Remember when we discussed this in class in the first few weeks? 4. What type of product/service are you proposing to sell (What exactly are you doing)? Why? Describe the product/service. Include a photo or drawing of your product(s) and/or the equipment needed to carry out your services. 5. If you are proposing to sell a product: How did you add value to your product? If you are proposing a service: How is your service different from all of the other similar services (your competition) out there? 6. What variety of products did your group brainstorm to sell? In other words, what did you consider doing before you settled on your final idea? 7. What specific land, labor, and capital will you need to produce, sell, and distribute your product? 8. Where and how will your product be PRODUCED? Where will you primarily SELL your product? 234 Copyright © Texas Education Agency, 2015. All rights reserved. 9. If you were to decide to go forward with this idea and start an actual, on-going business, what steps would you need to take? What government approvals are necessary (Business licenses, environmental regulations)? 10. What kind of market research did you perform? Note: This will almost always be in the form of a market survey that we will do as an assignment here, in class. This question will help you with numbers 13, 14, 16, and possibly/ultimately 17. 11. In what kind of market structure will your company compete? Is it a market, monopolistic competition, oligopoly, or monopoly? Remember these choices from chapter 7? What are the characteristics and barriers to entry in your market structure? This is all found in chapter 7. 12. If you will face some competition, who or what is your competition? 13. Explain how you set the price for your products/services. 14. Describe your customer base, or target. In other words, what is the age, gender, personality, etc. of your ideal customer? 15. Prepare a radio commercial (10-30 seconds), television commercial (20 seconds – 2 minutes maximum) and print advertisement (1/4 page minimum – 1 page maximum) for your company or your products/services. Explain the strategy behind each of your advertisements/commercials. 16. Include a “detailed” financial report that shows your estimated revenues and costs. In other words, what do you estimate it will cost to start this thing? Give us some details; break down the “major” costs. This can be accomplished through some minor research on the Internet, through some short interviews with business owners or possibly even with your boss at work or parents. Also include an estimate of how much money you think you can bring in (revenue) with this idea. You can “guesstimate” this from your market survey (see number 10 above). 17. How much money will you need to start the business? Remember…NO folders or binders! 235 Copyright © Texas Education Agency, 2015. All rights reserved. BUSINESS PRESENTATIONS (THE CLASSROOM PITCH) In addition to the above written part, in order to receive full credit you must present your findings to us, the investors. As a start-up company, it is necessary that you secure financing to bring your product/service to market. Commercial banks would not be a likely source of funding, as you would be too high of a risk. Therefore, you must go before a group of private investors, who are willing to take the risk (in exchange for a potentially high payout) and invest in your ideas. You must convince the investors that you have a viable and profitable business enterprise. The following is a list of requirements for the presentations. ALL team members involved in the business enterprise are to be present on the assigned presentation date, unless otherwise arranged and approved. All team members are to participate in the written work as well as the presentation itself. Presentations are to be a minimum of five minutes and a maximum of 10 minutes. Presentations will include a minimum of four visual aids. This is a partial list of possible examples: o One print ad for a newspaper or magazine. You have to do this anyway. Why not show it to the group? o Your income statement/financial report. Again, you have to do anyway for full credit. o Product prototype, picture of a possible location/building, tools or machines involved in your business. o A graph (you will eventually do this anyway), logo (already done), chart, additional video, etc. o Presentation software o A short promotional film in addition to your TV ad. The TV ad does NOT count as a visual. Presentation Outline Here is what you will do the day that you present. Remember, you have to do this in five to 10 minutes. o Introduce your company and your team members .Treat the presentation like a real “pitch” for funding. Consider us as strangers. You do not know us and we do not know you. o Give detailed answers to all of the written questions. Remember you have a certain amount of time (10 minutes). Give yourself time to answer the questions in the presentation and then consider anything over and above the information and answers. o Present your estimated income statement/financial report (Question 16). o Present television commercial (radio only if you have time). o How much money will you need to start the business? Tell us how much you are asking from us today (Question #17). o Answer questions from investors. Get to work, start now, start now, and start now! Good luck. 236 Copyright © Texas Education Agency, 2015. All rights reserved. Business Project Proposal (25 Points) STOP! Before you began, you must clear your business idea with me. Do not lose any part of this handout. The first thing that you must complete is this short form. You will give it to me with your idea on: __________________________________ and then I will return it to you with approval or denial. Everyone must turn in one of these before moving forward with this project! Name: For this project, I will be working (circle one): 1. Alone. 2. In a group. (You may choose up to two others from this class.). Name(s) of other group members: General business idea (type of business): Why did you choose this type of business? This is the justification for me giving you the points on this assignment. (One paragraph minimum): 237 Copyright © Texas Education Agency, 2015. All rights reserved. Starting a Business Rubric Do not lose this. Someone in your group must give this to me in order to get a grade on the project. Please put everyone’s name on this! Written Work (No Folders or Binders!) All questions are answered (1-17) completely, in complete and comprehensible sentences and paragraphs. Thorough? 50 45 40 35 30 25 20 15 10 5 0 Incomplete! The Pitch Over Time: Looked at Everyone 5 4 We can hear you Engaging None 10 9 8 4 7 Eye Contact 3 2 Projection 4 3 5 5 Under 6 1 2 0 1 Enthusiasm 3 2 0 1 Any Idiosyncrasies 5 4 3 2 1 0 Looked at No One 0 Huh? I Fell Asleep What did you say? Visual Aid(s) (Minimum of Four/Used Appropriately in the Presentation) What? _______________________________________________________________________ Can see from the back 10 9 8 7 6 5 4 3 2 1 0 Can’t see Television Commercial Within Time 10 8 Well Done/Time Well Spent Actually Sold the Product 6 5 10 4 4 8 3 6 2 2 4 0 1 Over 0 2 Last Minute 0 What? 238 Copyright © Texas Education Agency, 2015. All rights reserved. Presentation in prepared and well-polished speech ____ 1. Introduce yourself? Name of business? Why? Logo or picture included? ____ 2. What are your roles, jobs, and responsibilities? ____ 3. What type of business organization have you formed? Sole proprietorship? Partnership? Why did you choose this form of organization? What are the advantages and disadvantages of your type of business organization? ____ 4. What type of product/service are you proposing to sell (What exactly are you doing)? Why? Describe the product/service. Photo or drawing of your product(s) and/or the equipment. ____ 5. If you are proposing to sell a product: How did you add value to your product? If you are proposing a service: How is your service different from all of the other similar services (your competition) out there? ____ 6. What variety of products did your group brainstorm to sell? In other words, what did you consider doing before you settled on your final idea? ____ 7. What specific land, labor, and capital resources will you need to produce, sell, and distribute your product? ____ 8. Where and how will your product be produced? Where will you primarily sell your product? ____9. If you were to decide to go forward with this idea and start an actual, on-going business, what steps would you need to take? What government approvals are necessary (Business licenses, environmental regulations)? ____ 10. What kind of market research did you perform? Survey? Interview(s)? ____ 11. In what kind of market structure will your company compete? Market? Monopolistic competition? Oligopoly? What are the characteristics and barriers to entry in your market structure? Monopoly? ____ 12. If you will face some competition, who or what is your competition? ____ 13. Explain how you set the price for your products/services. ____ 14. Describe your customer base, or target. In other words, what is the age, gender, personality, etc. of your ideal customer? ____ 15. Explain the strategy behind each of your advertisements/commercials. Radio Ad (optional)? Print Ad? ____ 16. Financial report? Give us some details; break down the “major” costs. 239 Copyright © Texas Education Agency, 2015. All rights reserved. ____ 17. How much money are you asking for today? Excellent 90 80 70 60 Total Name of Business: 50 40 30 20 10 0 Poor /200 Attire: 240 Copyright © Texas Education Agency, 2015. All rights reserved. Advanced Technical Skills Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand how to use information technology tools to create business-related documents. Specific Objectives Students will demonstrate the use of advanced technology applications. Students will use formulas and functions to create business spreadsheets. Students will create web pages and presentations. Terms Spreadsheet – a piece of computer software used for showing rows and columns of numbers or other data, and for doing calculations with this data. Presentation – a way to present information to a group of people about a new product, plan, etc. Formula – a mathematical rule expressed in a set of numbers and letters. Functions – a relation that uniquely associates members of one set with members of another set. Web page – a page of information on the internet about a particular subject, that forms (a part of) a website. Word processing – a program used for preparing documents and letters, or a computer for doing this. This lesson should take 10-13 class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122C Knowledge and skills (6) The student uses information technology tools to manage and perform work responsibilities. The student is expected to: (A) demonstrate advanced web search skills; (B) demonstrate advanced word-processing skills; (C) apply advanced presentation applications; 241 Copyright © Texas Education Agency, 2015. All rights reserved. (E) demonstrate advanced spreadsheet applications; and (F) create a webpage for business applications. (7) The student uses spreadsheet software to create business-related spreadsheets. The student is expected to: (A) select appropriate software for creating spreadsheets; (B) enter labels and values into spreadsheet cells; and (C) format labels and values. (8) The student enters formulas and functions in a spreadsheet document. The student is expected o: (A) develop formulas and enter appropriate functions; and (B) verify formulas and functions with sample values. Interdisciplinary Correlations English 110.42(b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and skills (1)(A) Explain the importance of communication in daily interaction; (2)(E) participate appropriately in conversations for a variety of purposes; (3)(A) use appropriate communication in group settings (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups; and (5)(B) use language clearly and appropriately. Tasks Students will secure signatures on all forms, as specified by the teacher. Students will return all paperwork in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). 242 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation Copy the handouts Have any useful multimedia presentations ready to show Instructional Aids Student Notes sheet Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer Projector (for digital presentation) Calculators Introduction Learner Preparation Have students recall the lesson on Word Processing and remember what documents were created during that lesson. Tell students the work place involves other business related applications, which are able to create more advanced documents. Lesson Introduction Ask students to remember the last time they saw a presentation and have them make a list of everything they remembered from the presentation. Have students sketch on paper ideas for a webpage they would like to create (make sure students use ideas that are school/classroom appropriate). Ask students to list different types of charts (pie, bar, line, etc.). Then tell students that spreadsheets can be used to create different types of charts. 243 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI Outline NOTES TO TEACHER I. Word processing Explain to students that word processing applications can be used to create a variety of documents. Students will complete the Word Processing Project. Show students a blank spreadsheet and have them come up with ways a spreadsheet may be helpful in the workplace. Students will complete the Spreadsheet Project. Review the presentation checklist with students at the bottom of the Presentation Project assignment. Students will complete the Presentation Project. Have students recall the last time they were on the Internet and the website they were viewing. Have students rate the webpage and brainstorm ways to improve the webpage. Students will complete the Webpage Project. II. Spreadsheet III. Presentation IV. Web Pages Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 244 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will use the multimedia presentations to teach the material. The teacher will monitor students’ independent practices. Summary Review What type of documents can be created using a word processing application? What are some things you should check for when creating a presentation? What must you do to a word processing document to turn it into a webpage? Evaluation Informal Evaluation o Teacher will check for understanding o Very small work group option (students help each other) Formal Evaluation o Tests over the material 245 Copyright © Texas Education Agency, 2015. All rights reserved. Word Processing Project Job 1 – Letter Directions: Key the following business letter from Nancy Wells, Chief Executive Officer, following block letter format. Use the current date for the document. The letter is to be sent to Mr. Jason Arbaro, Aztec Wishes Inc., 854 Grayson Blvd., Columbus, Ohio, 43231. The subject is: Community Service Thank you for inviting High School High Honor Society to take part in Aztec Wishes Inc. We are looking forward to participating in this excellent service program. High School High Honor Society has a long history of giving back to the community. I just want to clarify our commitment. We will accept wish lists for 100 children from Columbus. You will provide the first name, age, and sizes for each child. All gifts will be bagged with the child’s name, but not gift-wrapped. The bags will be picked up at our offices on December 3, (current year). The following associates will be working on this project. You may contact me or email any member of the team. Aztec Wishes Inc. PBA Project Team Name Email Phone Ext. Anderson, James janderson@pba.com 3465 Carson, Susan scarson@pba.com 1456 Farrington, Sharon sfarrington@pba.com 2584 Hill, William whill@pba.com 1547 Thomas, Linda lthomas@pba.com 3255 Our associates are very excited about receiving a child’s wish list. They have asked several questions. Please email me the information so that I can forward it to them. 1. Is there a suggested amount to spend on each child? 2. Will children from the same family be identified so that family members receive equal attention? 3. Are gift certificates acceptable? 4. May we also provide food or food gift certificates for the family? Thank you again for providing this opportunity for our associates to help children during the holiday season. I look forward to working with your team. Job 2– Memorandum Please key the following memorandum to the James Anderson, Susan Carson, Sharon Farrington, William Hill and Linda Thomas using proper memo format. It is from Nancy Wells, CEO. Use current date. The subject is Aztec Wishes Inc. Thank you for volunteering to serve on the project team. This is a wonderful way to celebrate the holiday season and provide for children who need our help. Our associates have responded enthusiastically to my email about participating in the Aztec Wishes Inc. project. Based on their response we will receive wish lists for 100 children from our community. All children must be matched with one of our associates. Gifts will be picked up on December 3. Please arrange your schedules so that you are available to meet in my office next Wednesday at 1:00 p.m. We will develop a project plan, including a timeline. Your suggestions are most welcome. Job 3—Table Create the table shown below. The title is Aztec Wishes Inc. PBA Project Team. Follow the guidelines in the Style & Reference Manual and the guidelines shown below. Name Email Phone Ext. Responsibility Anderson, James janderson@pba.com 3465 Assigning children to associate Carson, Susan scarson@pba.com 1456 Contact person with Aztec Wishes Inc. Farrington, Sharon sfarrington@pba.com 2584 Prepare and distribute project plan and timeline Hill, William whill@pba.com 1547 Coordinate sorting and collection of all gifts Thomas, Linda lthomas@pba.com 3255 Prepare and deliver all communication to associates Use landscape page orientation. There should be no text wrapping. Double space the table without borders. 246 Copyright © Texas Education Agency, 2015. All rights reserved. Job 4 – Flyer You will using a word processing software, generate a flyer to advertise a room that is available for rent. Your flyer needs to include: a top banner and a left banner, an image, a drawing that you will generate using Word, and all (fake) information about the apartment. Here is an example of such a flyer: Note that you do not need to repeat exactly the flyer shown above! You are free to use your imagination, as long as the core elements defined above are present. What makes your flyer appealing? Clean, clear, concise, and informational (appropriate fonts, not too many words, enough information, but not all tiny details) Visually appealing (look at your layout, bullets are great, but do not include 20 bullets) Colorful, but not too colorful 247 Copyright © Texas Education Agency, 2015. All rights reserved. Spreadsheet Project Short Description Spreadsheets are useful for many other things besides financial tasks, such as progress reports and for keeping track of descriptive data. For this assignment, you will create at least one table and an accompanying graphic visual that will help you write functions and learn simple programming techniques using advanced spreadsheet software features. Requirements General Create a file in a spreadsheet program that describes a grading system for a class. Technology Features – Your results will include: One spreadsheet workbook file with three separate, appropriately labeled worksheets Tables, a graph, and a list of descriptive statistics The correct values in each cell, which are important and will be graded Appropriate content, appropriate axis scaling, and clear labeling, which will be graded Content You should form a table on a worksheet titled “class list” that includes the names and test scores of your students. You have seven students in your class, and their names are: Allen, Borlin, Catlin, Dorsey, Eugene, Finneran, and Greco. Their scores on the first three tests are as follows: Test 1 Test 2 Test 3 Allen Test 89 Test 78 Test 89 Borlin Test 67 Test 56 Test 66 Catlin Test 78 Test 76 Test 76 Dorsey Test 56 Test 34 Test 45 Eugene Test 26 Test 100 Test 99 Finerran Test 99 Test 98 Test 97 Greco Test 87 Test 88 Test 78 Using a spreadsheet function, show each student’s average in an additional column labeled “Average.” Using a spreadsheet function, show each student’s rounded average in an additional column labeled “Rounded Average.” 248 Copyright © Texas Education Agency, 2015. All rights reserved. If a student’s rounded average is above “95”, he/she has received “honors” in the class. In an additional column titled “Honors,” insert a function that will return the word “Yes” if they have received honors, otherwise would return the word “No.” o If a student’s rounded average is 90 or greater, they receive an “A.” Between 80 and 90 is a “B,” between 70 and 80 is a “C,” between 60 and 70 is a “D,” and lower than 60 is an “F.” Somewhere on your sheet, enter this information in cells. Create an additional column titled “Grade” and insert a nested IF function that returns the appropriate grade for each student. Use an absolute cell references in your nested IF function to indicate cut-off points between grades. Hint: You will need to place the “cut-off grade” values in cells somewhere on your worksheet. Below your table, create a graph showing the students’ rounded averages. Be sure to include appropriate labeling and spacing so that the graph is non-repetitive and the scale is appropriate. Hint: A score of 100 is the highest possible. Insert a new worksheet. Use the Goal Seek feature to find the value that Eugene needed on Test 1 in order to earn honors for the course. Show your work by displaying an updated table. Title the worksheet “Eugene’s dream.” Hint: Do not worry about rounding Eugene’s new “score” for Test 1. If done properly, the rest of your table should update accordingly. From the data on your “class list” worksheet, provide the Descriptive Statistics of your students’ rounded averages. For the output, create a new worksheet and choose to display “summary statistics.” Rename this worksheet “Descriptive Statistics.” o Assignment Description: You will be developing a spreadsheet that is going to keep track of the payroll for your company – you get to pick the name. There will be four worksheets to your assignment – first is the calculation of the payroll, the second and third are graphical representation of your calculations from the first worksheet, and the fourth sheet will be used for a what-if analysis. 249 Copyright © Texas Education Agency, 2015. All rights reserved. Assignment Details: Overall Document Margins should be set at .5 for left and right and .75 for top and bottom. 1. Page orientation should be Landscape. 2. Page Footer a. Left – Current as of (date) at (time) – regular 12 pt. Times New Roman – use icons b. Right – spreadsheet name/worksheet name – regular 12 pt. Times New Roman – use icons 3. Page Header – center company name – bold 16 pt. Times New Roman 4. Sheet – spreadsheet should be printed with gridlines. 5. Save document as Payroll in your spreadsheet/Project folder. Worksheet #1 – Data 1. The tab will be named DATA. 2. In cell A1, type Week Ending: and bold it. In cell C1, type in 2/27/2004. Change the date format so that it will print out as 27-Feb-04. 3. Column Headings a. Should be in this order: Emp. #, Last Name, First Name, Hours Worked, Wage Rate, 401k %, Gross Pay, 401k Cont., and Net Pay. b. All should be bold, 16 pt., Times New Roman, shaded light gray (right above white), centered and each cell should be outlined. c. Make sure that the cells are sized so that you can read all of the text. 4. Cell Formats a. $ format – Wage Rate, Gross Pay, 401k Cont., Net Pay b. % format – 401k % c. Number 0 decimal – Hours Worked 5. Enter the following data into your worksheet: (make sure that Hours Worked and Medical Insurance are formatted with Wrapped Text) First Hours Emp. # Last Name Name Worked S1928 Smith James M3746 Miller Mary W7382 Welsh Samuel C9100 Christians Samantha Medical Wage Rate 401k % Insurance 42 6.50 0.01 25.00 40 6.00 0.05 15.00 60 7.60 0.00 18.00 55 8.40 0.11 20.00 6. Sort Data – sort your data so that the last names are ascending (A-Z) 250 Copyright © Texas Education Agency, 2015. All rights reserved. 7. Insert a column after Gross Pay and before 401k Cont. The column heading will be FICA Tax. It should look exactly like the other column headers (you might want to use the format painter.) The cells in this column will be in $ format with two decimal places. 8. Insert a row for Robert Davis (alphabetically according to the sort order). His Employee # is D5564, he worked 48 hours, his wage rate is $8.50, he contributes 9% to his 401k and his medical insurance is $19.00. 9. Enter the following calculations: a. Gross Pay = Hours Worked * Wage Rate b. FICA Tax = 7.65% * Gross Pay c. 401k Cont = 401k% * Gross Pay d. Net Pay = Gross pay – (FICA Tax + 401k Cont.+Medical Insurance) 10. Skip one row and then enter TOTALS in Column A and bold it. You will sum up the following columns – Hours Worked, Medical Insurance, Gross Pay, FICA Tax, 401k Cont., and Net Pay. Use the Sum function to calculate this. The other cells will be left blank. 11. Below TOTALS in Column A type in AVERAGE and bold it. You will average the following columns – Hours Worked, Wage Rate, 401k %, Medical Insurance, Gross Pay, FICA Tax, 401k Cont., and Net Pay 251 Copyright © Texas Education Agency, 2015. All rights reserved. Worksheet #2 – Column Chart 1. Create a column graph showing each person’s Gross Pay and Net Pay. The column graph type should be clustered column. (Insert/Chart/Column/Clustered Column) 2. Click NEXT and now you need to enter the data. The data will be coming from the DATA worksheet. a. b. c. d. e. f. g. h. Click on the DATA tab, which will take you back to that worksheet. Hold the CTRL key down and select all of the last names (do not select the column heading). Continue holding down the CTRL key and select all of the Gross Pay. Continue holding down the CTRL key and select all of the Net Pay. Click on the SERIES tab. Click on SERIES 1 then type GROSS PAY in the Name field. Click on SERIES 2 then type NET PAY in the Name field. Click NEXT. 3. Enter the Chart Title as “Gross Pay to Net Pay.” Click NEXT. 4. Select the radio button for AS NEW SHEET and call the sheet CHART. This will name the worksheet CHART and place your chart in there. Worksheet #3 – Pie Chart 1. Create a pie chart showing each employee’s percentage of all of the Net Pay. Use the Exploded Pie chart type. 2. Select the data from DATA to be used in this pie chart. You will need the Last Name and also the Net Pay data. 3. The chart title should be Net Pay Portions. 4. Click on Data Labels and select Percentage. 5. Select the radio button for AS NEW SHEET and call the sheet NET PAY PIE. This will name the worksheet NET PAY PIE and place your chart in there. 6. You will notice that Excel inserted the worksheet before CHART. I would like it after CHART so you need to move it. Left mouse click on NET PAY PIE tab and drag it to after CHART. 252 Copyright © Texas Education Agency, 2015. All rights reserved. Worksheet #4 – What-If Analysis 1. Click on a new tab and name it ANALYSIS. 2. You are going to do a what-if analysis on the data you entered in on the DATA worksheet. I don’t want you to mess up the data you already entered in the worksheet so make a copy of it. a. Click on the DATA worksheet. b. Click on the box in the upper left hand corner – to the left of A and above 1. This will select the entire worksheet. c. Copy this selection either by using CTRL-C or by using the menu Edit/Copy. This will place your selection out on the clipboard. d. Click on the ANALYSIS tab. Click on the same box in the left hand corner that you did in step B. This will again select the entire worksheet. e. Paste your selection by either using CTRL-V or by using the menu Edit/Paste. This will take the selection from the clipboard and place it in your spreadsheet. It should now look exactly like what you have in the DATA worksheet. 3. Your analysis task as the company payroll administrator is to figure out what percent raise you can give across the board to your employees and not have your Gross Pay exceed $2000.00 – assuming that everyone’s hours will remain the same. (This is the same % for every employee and it is a whole % number). Hint: You might want to add a column that has the raise increase % and a column for the new calculated wage rate and calculate gross pay from the new wage rate. 253 Copyright © Texas Education Agency, 2015. All rights reserved. Presentation Project Create a "Real" Presentation On your own, or with a partner, brainstorm common interests in something fun and professionally revealing that most folks could stand to learn more about. Professionally revealing means your choice reveals something important about you--in a way that provides subtle evidence of your merit as a professional educator. Then explore the possibilities for creating a project enjoyable, useful, and meaningful to you. Incorporate the following content items into a presentation program for learning experience (approximately 10 slides in length): a. An original and thematically fitting slide background (existing presentation designs will not be accepted) b. An interactive navigation slide or repeated element c. Appropriate typefaces, point sizes, and colors d. Original, modified, and instructive images e. Borrowed, modified, cited, Fair-Use approved, and instructive images f. Instructive sound file(s) g. Instructive video file(s) h. Slide transitions, animations, and timings as are useful i. A references page with working URL links to cited sources (and other resources as you choose) j. A slide footer including your names, presentation title, and page numbers k. High-contrast, readable content l. Your work saved as a regular presentation or as a presentation package m. Submit these to Helen via web-drop. Helen will then upload these to her website. Checklist: Your work features : __ Absence of spelling and grammar errors __ An original and thematically fitting slide background (existing presentation designs will not be accepted) __ An interactive navigation slide or repeated element __ Appropriate typefaces, point sizes, and colors __ Original, modified, and instructive images __ Borrowed, modified, cited, fair-use approved, and instructive images __ Instructive sound file __ Instructive sound file video file __ Slide transitions, animations, and timings as are useful __ A references page with working URL links to cited sources (and other resources as you choose) __ A slide footer including your names, presentation title, and page numbers __ High-contrast, readable content 254 Copyright © Texas Education Agency, 2015. All rights reserved. Creating a Webpage You can use convert an existing document into HTML format. Use the “Save as Webpage” option to create documents for the web. Remember, layout differences may exist after you convert a document. For example, if you used tabs to create a table in a word processing software, the tab space will not appear in the HTML document. To avoid having to correct an improperly aligned table, always use the word processing Insert Table options to create new tables. Also, each time you use the ENTER key in the word processing program, extra white space will appear in the converted document (let the text wrap automatically whenever possible). Note: Read the instructions for using the "Save as Webpage" option before you start. 1. Open your word processing program. 2. When the application opens, from the “File” menu, choose “Open.” Then, from the list of available documents, double click the document you wish to convert. Note: When the document opens, familiarize yourself with the layout. The converted document will not look exactly like the original. 3. From the “File” menu, choose “Save as Webpage.” Click “Save.” Note: When you convert a document to HTML format, you retain the original document as a separate file. The new HTML file has the same file name but a different file extension (.htm). 4. When the conversion is complete, the converted file appears in the window (filename.htm). View the HTML source code file by selecting the “View” menu, then “HTML Source.” 5. If you have graphics in your document, scroll through the HTML source code to find the reference to the image. The program should names images consecutively (Image1.gif, Image2.gif, etc.). When you publish your page, be sure to include these image files. 6. Return to edit mode by clicking the “X” in the HTML Source window. 7. You can modify the HTML file using the formatting buttons and menu options and the Web toolbar options (insert hyperlink, insert image). When you are satisfied with the appearance of your page, be sure to save it. 8. Close your document by selecting the “File” menu, then choosing “Close.” Click the Close button (the “X” in the upper-right corner) to close the program. 9. Open your HTML file in a WWW browser to see how it will appear. You can adjust the layout of the page if necessary using appropriate editing options. 10. Next, you must move your files to your Web directory. 11. Once you have published your page, view it in on the Internet to see how it will appear to the world. Open an Internet navigator. In the “Location:” box, type the address (URL) of your page. o o o If you published in your “public_html” directory, the URL will be http://udel.edu/~your_username/filename.htm. If you published in an official University directory, the URL will be http://www.udel.edu/directory_path/filename.htm. If you published your student organization page, the URL will be http://copland.udel.edu/stuorg/your_organization's_directory 255 Copyright © Texas Education Agency, 2015. All rights reserved. Management and Interpersonal Skills Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, students will defend the purpose of management as it relates to efficient operation of a business. Students will discuss the relationship of interpersonal and team-building skills and how effective managers use them. Specific Objectives Students will identify the three levels of management. Students will theorize how a self-managing team functions. Students will evaluate the five functions of management. Students will discuss the difference between traditional and horizontal organizations. Students will explain how interpersonal and team-building skills are vital to employee, management, and customer interaction. Students will demonstrate effective interpersonal and team building skills. This unit should take 25 class days to complete, including presentation days. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Interdisciplinary Correlations Reading I, II, III 110.47(b) o (1) The student uses the following word recognition strategies. The student is expected to: (A) Apply knowledge of letter-sound correspondences, language structure, and context to recognize words; (B) Use reference guides such as dictionaries, glossaries, and available technology to determine pronunciations of unfamiliar words; o (2) The student acquires an extensive vocabulary through reading and systemic word study. The student is expected to: (A) Expand vocabulary by reading, viewing, listening, and discussing; (B) Determine word meanings through the study of their relationships to other words and concepts such as content, synonyms, antonyms, and analogies; o (4) The student comprehends text using effective strategies. The student is expected to: (A) Use prior knowledge and experience to comprehend; 256 Copyright © Texas Education Agency, 2015. All rights reserved. (B) Determine and adjust purpose for reading; and (D) Summarize texts by identifying main ideas and relevant details. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (B) Organize speeches effectively for specific topics, purposes, audiences, and occasions. o (7) Delivery. The student uses appropriate strategies for rehearsing and presenting speeches. The student is expect to: (C) Develop verbal, vocal, and physical skills to enhance presentations. Tasks Students will take notes, as directed by the teacher. Students will complete individual and group assignments. Students will present their projects to the class. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Secure a computer lab if none is readily available in the classroom. Copy the handouts and assignments. Instructional Aids Student handouts and multimedia presentations Materials Needed Copies of assignments, empty CD cases Equipment Needed Teacher computer and printer Projector (for digital presentation) Introduction Learner Preparation Ask what makes management effective? Ask what character traits are common in “good” managers? Explain how interpersonal skills are important in the work place. 257 Copyright © Texas Education Agency, 2015. All rights reserved. Lesson Introduction Ask the class if anyone has ever had to “manage” other people. Explain how effective interpersonal skills are necessary for managers to function in business. Tell students the information they will learn in this lesson will be important to them as they complete the assigned project. Outline MI Outline NOTES TO TEACHER Management A. Management: Another piece of the puzzle B. Terminology C. Management Structures D. Management Functions E. Management Styles F. An Effective Manager… Teacher will hand out student notes sheets and go over the material, using the multimedia presentation. Interpersonal Skills A. Interpersonal Skills B. Personal Traits C. Personal Ethics D. Creativity, Initiative, Responsibility E. Attitude F. Self-control/Orderliness G. Self-awareness & Willingness to Change H. Self-esteem I. Empathy J. Personal Skills K. Goal Setting Students will complete all activities, whether individually or in pairs or groups at the discretion of the teacher. Teacher will lead the discussion of material, using multimedia presentations for management and interpersonal skills. This unit will easily take 25 class days due to the length of the projects assigned. Teacher will move about the classroom and will monitor the students’ progress while the students assume the role of selfdirector. It is suggested that the students present all projects to the class. Option: The teacher may want to set up a competition among the students and offer a small prize. Counselors or school administrators could serve as judges. 258 Copyright © Texas Education Agency, 2015. All rights reserved. Multiple Intelligences Guide Existentialist Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Interpersonal Application Guided Practice The teacher will present the multimedia presentations (one each for management and interpersonal skills) and will have the students complete the included assignments. It is up to the teacher’s discretion whether to assign some of the larger projects to pairs or small groups instead of to individual students. Review We all possess personal traits that make us unique. Everyone has a set of personal ethics; however, the degree to which we use them is an individual choice. Developing and using effective interpersonal skills is necessary for successful managers. Evaluation Informal Evaluation: It is up to the teacher’s discretion regarding how to grade the daily and desk assignments. The teacher will monitor the students’ work to check for understanding. Formal Evaluation: Students will complete extensive projects to demonstrate knowledge of material covered in this unit. Rubrics have been provided. Management: Another Piece of the Puzzle 259 Copyright © Texas Education Agency, 2015. All rights reserved. Student Notes TERMINOLOGY: VERTICAL INTEGRATION: ______ to __________ management structure of an organization (consists of ____________, ____________, and __________________levels). TOP MANAGEMENT: Makes __________________ affecting _______________; decisions have _________________ effect on the company. MIDDLE MANAGEMENT: _________________ the _________________ of ________ management; plan ways to implement ___________; communicate with __________________ -level management. SUPERVISORY-LEVEL MANAGEMENT: _________________ the activities of employees; _________________the instructions of Middle and Top management; _____________ tasks and __________________ performance of employees. HORIZONTAL ORGANIZATION: _______________________teams set their own _________ and make their own ______________. Organized by _____________ instead of ______________. EMPOWERMENT: __________________ team members’ _____________________ and willingness to take ________________________. MANAGING: ______________________ the___________ of an organization through its __________ and _________________. ORGANIZING: Bringing people, activities, and resources together for the _____________ of the company. STAFFING: ______________ _______________ with the __________ to be done. CONTROLLING: __________________ performance; ___________________performance with company ____________________ and goals for effective outcome. LONG-RANGE PLANNING: Information is __________________ and _________________, serving goals ranging from one to five years; or five to 10 years. SHORT-TERM PLANNING: Specific objectives are identified for implementation of _______ year or _______. Usually evaluated on ________________ or _________________ basis. MANAGEMENT STRUCTURES: A. Vertical Organization 1. ________________ performs ___________department function 2. _____ management 3. _______________ management 4. __________________-level B. Horizontal Organization 1. Became ______________ due to _______________ in the _______ and __________. 2. __________ set own __________ and make own ________________. 3. ________________ oriented 4. Adopted by most _______ manufacturers MANAGEMENT FUNCTIONS: A. Planning 1. __________________ 2. __________________ B. Organizing 1. _________________________________ 260 Copyright © Texas Education Agency, 2015. All rights reserved. 2. _________________________________ C. Controlling 1. Performance is __________________ and _________________ with goals 2. ________________ standards, areas of improvement D. Staffing 1. _____________ and________; _________; ______________ performance E. Leading 1. _____________________ direction of business; ____________________; _____________________________, drive MANAGEMENT STYLES A. __________________: Makes decisions with virtually no input “_________________________________” B. __________________: Allows employees to make all decisions Can be a “circus” C. _________________: Gets ____________________ and adjusts when necessary Can be slow; ________________________ can be helpful D. ______________________: Allows majority rule; sometimes slow process, but it’s easier to get employee’s approval E. ______________________: Manager acts as a mentor; allows employees ________ _________ Focus on results, not how work gets done F. ______________________: Makes decision, then takes time to convince employees it was good Spend time getting people to “_______ _______” AN EFFECTIVE MANAGER… Shows a __________ __________ o It’s ok to smile! It’s contagious! Cares about ___________ o Encourages and looks for the _______ in others o Says “________________” Is considerate o Takes ___________ o Calls people by their __________ o ____________________ birthdays, anniversaries, etc. Listens 261 Copyright © Texas Education Agency, 2015. All rights reserved. o _______ questions o __________ information Encourages ________________ o Does not ____________ o Treats everyone ____________ o Is a _________ player o Is __________________ AN EFFECTIVE MANAGER also: A. Is able to give _________ directions B. Has skills to ___________ employees adequately C. Has ____________ D. Is consistent and _______, and _________ E. Acts as a good _________________ F. Delegates __________________ G. Fosters ________________ 262 Copyright © Texas Education Agency, 2015. All rights reserved. Management: Another Piece of the Puzzle Student Notes TERMINOLOGY: VERTICAL INTEGRATION: Top to bottom management structure of an organization (consists of Top, Middle, and Supervisory levels). TOP MANAGEMENT: Makes decisions affecting entire company; decisions have broadest effect on the company. MIDDLE MANAGEMENT: implements the decisions of Top management; plan ways to implement goals; communicate with Supervisory-level management. SUPERVISORY-LEVEL MANAGEMENT: Supervise the activities of employees; carry out the instructions of Middle and Top management; assign tasks and evaluate performance of employees. HORIZONTAL ORGANIZATION: Self-managing teams set their own goals and make their own decisions. Organized by process instead of function. EMPOWERMENT: Encourages team members’ contributions and willingness to take responsibility. MANAGING: Completing the work of an organization through its people and resources. ORGANIZING: Bringing people, activities, and resources together for the benefit of the company. STAFFING: Matching workers with the tasks to be done. CONTROLLING: Measuring performance; comparing performance with company objectives and goals for effective outcome. LONG-RANGE PLANNING: Information is gathered and analyzed, serving goals ranging from one to five years; or five to 10 years. SHORT-TERM PLANNING: Specific objectives are identified for implementation of one year or less. Usually evaluated on quarterly or semi-annual basis. MANAGEMENT STRUCTURES: A. Vertical Organization 1. Manager performs particular department function well. 2. Top management 3. Middle management 4. Supervisory-level B. Horizontal Organization 1. Became popular due to downsizing in the 1980s and 1990s. Self-managing teams set own goals and make own decisions. 2. Customer oriented 3. Adopted by most car manufacturers MANAGEMENT FUNCTIONS: A. Planning 1. Long range 2. Short range B. Organizing 1. Arrange staff to accomplish goals 2. Organizational chart 263 Copyright © Texas Education Agency, 2015. All rights reserved. C. Controlling 1. Performance is measured and compared with goals 2. Setting standards, areas of improvement D. Staffing 1. Recruit and hire; evaluate performance E. Leading 1. Communicate direction of business; commitment; motivation; drive MANAGEMENT STYLES A. Autocratic: Makes decisions with virtually no input “My way or the highway” B. Chaotic: Allows employees to make all decisions Can be a “circus” C. Consultative: Gets feedback and adjusts when necessary Can be slow; Advisory Board can be helpful D. Democratic: Allows majority rule; sometimes slow process, but it’s easier to get employee’s approval E. Laissez-faire: Manager acts as a mentor; allows employees some control; Focus on results, not how work gets done F. Persuasive: Makes decision, then takes time to convince employees it was good Spend time getting people to “buy in” AN EFFECTIVE MANAGER… Shows a happy face o It’s ok to smile! It’s contagious! Cares about others o Encourages and looks for the good in others o Says “thank you” Is considerate o Takes interest o Calls people by their names o Recognizes birthdays, anniversaries, etc. Listens 264 Copyright © Texas Education Agency, 2015. All rights reserved. o Asks questions o Recalls information Encourages interaction o Does not gossip o Treats everyone equally o Is a team player o Is trustworthy AN EFFECTIVE MANAGER also: A. Is able to give clear directions B. Has skills to train employees adequately C. Has vision D. Is consistent and fair and firm E. Acts as a good example F. Delegates responsibilities G. Fosters initiative 265 Copyright © Texas Education Agency, 2015. All rights reserved. A “Taste of Your County” OBJECTIVE: Students will use management decision-making skills to complete all the necessary tasks of staging a tasting event. MATERIALS NEEDED: Computers; projector; Internet; paper and printer for print items PROCEDURE: You are the Chairperson of the “Taste of Your County (you supply the name of your county) Committee.” Your goal is to ensure 100% occupancy by restaurants located within YOUR county. You have space for 45 booths. The event will take place on pick a date. Your duties are as follows: 1. Determine your target market (who you want to draw to your event). 2. Selecting the restaurants that will participate (plan for variety). 3. Decide on admission charges. 4. Plan the arrangement of the floor plan for the event. 5. Secure the site (must be in your county). Look up the location on Internet. 6. Decide how you will promote the event to the public. 7. What type of entertainment will participate? When? Variety? 8. Choose Advertising. a. One direct mail (postcard or flyer) b. One press release (story that tells who, what, where, when, and why) and you must include at least two quotes from someone who has participated in the past c. One TV commercial (use multimedia software or a video production software) d. One non-traditional promotion such as an airplane trailer, a “sandwich promo” walker, sky diver, etc. 9. Design a layout and floor plan and list the participating restaurants in their booth locations. (use word processing software). 10. What considerations did you take in deciding where to locate the participating restaurants within your chosen site? 266 Copyright © Texas Education Agency, 2015. All rights reserved. Group Presentation Rubric Presentation Title:_______________________________________________ Name: ________________________ Teacher: _______________________ Date of Presentation: ____________ Title of Work: ___________________ Criteria 1 Organization Content Knowledge 2 Audience has difficulty Audience cannot understand following presentation presentation because there is because student jumps no sequence of information. around. Student does not have grasp Student is uncomfortable of information; student with information and is cannot answer questions able to answer only about subject. rudimentary questions. Visuals Student used no visuals. Student occasional used visuals that rarely support text and presentation. Mechanics Student's presentation had four or more spelling errors and/or grammatical errors. Presentation had three misspellings and/or grammatical errors. Delivery Points 3 4 Student presents Student presents information in logical, information in logical interesting sequence sequence that audience that audience can can follow. follow. Student demonstrates Student is at ease with full knowledge (more content, but fails to than required) with elaborate. explanations and elaboration. ____ ____ Visuals related to text and presentation. Student used visuals to reinforce screen text and presentation. ____ Presentation has no more than two misspellings and/or grammatical errors. Presentation has no misspellings or grammatical errors. ____ Student mumbles, incorrectly Student incorrectly Student used a clear pronounces terms, and pronounces terms. Student's voice is clear. voice and correct, speaks too quietly for Audience members have Student pronounces precise pronunciation of students in the back of class difficulty hearing most words correctly. terms. to hear. presentation. Total----> ____ ____ Teacher’s Comments 267 Copyright © Texas Education Agency, 2015. All rights reserved. Group Progress Rubric Name: _____________________ Teacher: __________________ Date: ______________________ Title of Work: ______________ Skills Criteria 0 10 Points 15 20 Helping None of the Time Some of the Time Most of the Time All of the Time ____ None of the Time Some of the Time Most of the Time All of the Time ____ None of the Time Some of the Time Most of the Time All of the Time ____ The teacher observed the students exchanging, defending, and rethinking ideas. Sharing: None of the Time Some of the Time Most of the Time All of the Time ____ The teacher observed the students offering ideas and reporting their findings to each other. None of the Time Some of the Time Most of the Time All of the Time ____ Total Points ____ The teacher observed the students offering assistance to each other. Listening The teacher observed students working from each other's ideas. Participating: The teacher observed each student contributing to the project. Persuading: Teacher Comments: 268 Copyright © Texas Education Agency, 2015. All rights reserved. Your Personal Brand OBJECTIVE: Now is the time to shine and create something all about you! Your job is to create and market a CD cover that represents you as you look toward life after high school. MATERIALS NEEDED: Computer, Internet, personal pictures, blank CD cases; good quality glossy or matte paper, printer INSTRUCTIONS: Select an artist or group name that represents the “real you.” This is a made-up name, not a real band name. Create a personal logo and include it on your CD cover. Select a title for your that represents how others see you Select at least six song titles. These must be real songs and include the artist. One for the type of friend you are One for the types of friends you have One that describes where you feel most comfortable One that describes what you would like to accomplish One that describes what you do well One that describes what makes you feel good Choose a producer – your most influential family member or teacher Choose an agent – your most influential teacher or employer Design the front and back cover of the CD. Make sure to include your artist name, CD title, and logo (size= 4.5”x 4.5”). Written Report How would you market your CD? Type a summary on the following (one-page minimum) Product: Why these songs are a real representation of you and why you selected the songs. Explain your choice of producer and agent. Price: how much you would charge (per cd, song, etc.) Place: where people could get your music Promotion: how you will promote your CD Extra credit: design the inside of the CD jacket 269 Copyright © Texas Education Agency, 2015. All rights reserved. Project Rubric Name: _____________________ Date: ___________________ Title: ___________________________________________ Process 1. Has clear vision of final product; directions were followed 2. Properly organized to complete project 3. Managed time wisely 4. Acquired needed knowledge base 5. Communicated efforts with teacher Product (Project) 1. Format (required number of slides present) 2. Mechanics of speaking/writing 3. Organization and structure 4. Creativity 5. Demonstrates knowledge Below Avg. Satisfactory Excellent 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 1, 2, 3 4, 5, 6 4, 5, 6 7, 8, 9, 10 7, 8, 9, 10 1, 2, 3 4, 5, 6 7, 8, 9, 10 1, 2, 3 Below Avg. 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 1, 2, 3 4, 5, 6 Satisfactory 4, 5, 6 4, 5, 6 4, 5, 6 4, 5, 6 4, 5, 6 7, 8, 9, 10 Excellent 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 7, 8, 9, 10 Total Score:____________________________ Teacher’s Comments: Interpersonal Skills Student Notes 270 Copyright © Texas Education Agency, 2015. All rights reserved. I. Personal Traits Personal Ethics Creativity, Initiative and Responsibility Attitude Self-Control/Orderliness Self-Awareness & Willingness to Change Self-Esteem Empathy Personal Ethics _______________________ _______________________ _______________________ Creativity Initiative and Responsibility _________________________________________ _________________________________________ _________________________________________ Attitude _________________________________________ o __________________________________ o __________________________________ Self-Control/Orderliness _________________________________________ _________________________________________ Self-Awareness and Willingness to Change _________________________________________ _________________________________________ _________________________________________ _________________________________________ Self-Esteem _________________________________________ _________________________________________ _________________________________________ o ___________________________________ o ___________________________________ Empathy _________________________________________ 271 Copyright © Texas Education Agency, 2015. All rights reserved. _________________________________________ II. Personal Skills Assertiveness _________________________________________ _________________________________________ _________________________________________ Time Management _________________________________________ _________________________________________ _________________________________________ Goal Setting _________________________________________ _________________________________________ __________________________________________ __________________________________________ 272 Copyright © Texas Education Agency, 2015. All rights reserved. Interpersonal Skills KEY Student Notes I. Personal Traits Personal Ethics Creativity, Initiative and Responsibility Attitude Self-Control/Orderliness Self-Awareness & Willingness to Change Self-Esteem Empathy Personal Ethics Honesty Integrity Play Fair Creativity Initiative and Responsibility Find new ways to do your job (cuts boredom) Doing what needs to be done without being told Be accountable for your actions Attitude Develop a positive attitude o View difficult assignments as a challenge o Positive attitude flows over into other areas Self-Control/Orderliness Tactfulness…what does it mean? A must when dealing with difficult customers Self-Awareness & Willingness to Change Make a list of strengths and weaknesses You may think you know everything! The first 100 years are the hardest! Adaptable employees are valuable Self-Esteem The way you see yourself – your value Demonstrate self-esteem on the job by showing confidence in your work Build Customers’ self-esteem too o Call them by name o Smile and greet them Empathy Understand another’s situation or frame of mind 273 Copyright © Texas Education Agency, 2015. All rights reserved. Putting oneself in another’s place II. Personal Skills Assertiveness Stand up for yourself, but don’t be pushy Don’t boss others Make sure you know what you’re talking about Time Management Budget your time Don’t overcommit yourself or you will regret it Sometimes “NO” is okay! Goal Setting What do you want out of: o Life o Career? o Personal Relationships? Where do you plan to be in ______ years? o Continue to ask yourself this question! 274 Copyright © Texas Education Agency, 2015. All rights reserved. “Personal Bucket List” 50 Things You Want to Do Before Age 65 Think about this carefully before you begin. In your “50 Things,” you will need use a word-processing program to devise a list of 50 things to do before you reach age 65, and include a brief (one or two sentences) explanation regarding why you would do each task/activity. You may not repeat or combine any! Your list must include: One challenging sport (counts as one item) One regular activity you never tried but would like to Two sites in the world you would like to see (each counts as 1 item) Two career options (each counts as one item) Two personal goals (each counts as one item) Three activities that includes your family members Two things you would do for someone else (each counts as one item) Two activities you would do for your community The rest are up to you! Date Due: 275 Copyright © Texas Education Agency, 2015. All rights reserved. Donors Choose Campaign OBJECTIVE: To develop, use, and APPLY effective interpersonal, managerial, teamwork, and communication skills necessary to be successful individuals, team members, and managers. MATERIALS NEEDED: Computers; Internet; projector for presentations; organization tool to record and organize and gauge campaign and team information. Due to the economy, educational funders are encouraging alternative methods of funding. DonorsChoose.org makes it easy for anyone to help a classroom in need. Public school teachers from every corner of America create classroom project requests, and you can give any amount to the project that inspires you. (Source: www.donorschoose.org) First rule of thumb: read the through the whole project before beginning. 276 Copyright © Texas Education Agency, 2015. All rights reserved. Part 1 = Identify a Campaign 1. Identify a specific campaign you want to create either on your class’ behalf or on the behalf of another class. Part 2 = Research and Report 2. Go to www.donorschoose.org and identify your top three campaigns and report this information back to your teacher using their desired method. 3. From your list of three, identify your favorite campaign and WHY you like it. Report this information back to your teacher using their desired method. Part 3 = “Must Haves” Selection 4. After each student has identified his/her favorite campaign and the reason it is his/her favorite, compile a master list of reasons for the entire class. Remove any overlaps and come up with a “must have” list of requirements for your class campaign (e.g. personal connection, catchy title, video, reasonable goal, etc.). Part 4 = Team Selections and Job Assignments 5. Once the “must haves” are identified, set up teams (based on the list) for each part of the campaign. 6. Have team members select a team captain, vote on a team name, and compose and submit (based on teacher instruction) suggested job descriptions for each team. Part 5 = Your Campaign 7. After the teacher has set up an account with donorschoose.org, the team will identify one person to meet with the teacher to receive instruction on how to compose their class’ campaign. The following are requirements for each campaign: Identify your project type (Materials through Vendor Directory, Class Visitor, Class Trip, or Special request for materials not through Vendor Directory). Use the wizard to complete project type specifics. Use the wizard to complete the “Tell Your Story” section based on your project type. Use the wizard to complete the “Add Details” section based on your project type. Use the wizard to complete the “Get Creative” section based on your project type. 8. Once each team’s portion has been put into the online wizard, each team will present their portion to the teacher/class for final approval and will be graded on their presentation using the provided rubric. 9. Once final approval has been given the campaign will be submitted and monitored for its success. 277 Copyright © Texas Education Agency, 2015. All rights reserved. CONSIDERATIONS: The primary goal of this project is to develop, use, and APPLY effective interpersonal skills necessary to be successful individuals, team members, and managers. Our secondary goal is to achieve 90% or more of our intended revenue. As an incentive for success, a class grade may be taken in which all students receive the same grade. Have fun with it and let’s get some support! If the campaign receives 0%-10% of its intended revenue. If the campaign receives between 11% and 89% of its intended revenue. If the campaign receives 90%-100% of its intended revenue. If the campaign receives more than 100% of its intended revenue. 60 80 100 110 278 Copyright © Texas Education Agency, 2015. All rights reserved. Donors Choose Campaign Rubric Name: ________________________ Teacher: ______________________ Criteria 1 3 4 Organization is There is organization No organization is present Very little organization is present and each team within each team, and there was no present and limited member understands every team member understanding of job Organization understanding of job his/her job assignment knows his/her job assignments and individual assignments among and responsibility, but description and responsibilities among team team members. does not complete responsibilities, and all members. his/her task(s). tasks are completed. Team is aware and Team is aware and can Team is aware and can Team is not aware and communicates the due communicate the effectively cannot communicate the Content Knowledge date, but not the purpose, but not the communicate the purpose and due date of purpose of the due date of the purpose and the due campaign. campaign campaign. date of the campaign. More than half, but Less than half of the All members No team members not all team members, team members effectively participated participated in the creation participated in the Team Participation participated in the in the creation of the of the team’s portion of the creation of the team’s creation of the team’s team’s portion of the campaign. portion of the portion of the campaign. campaign. campaign. Class Campaign had Class Campaign has no Class Campaign had four or Class Campaign has no three misspellings more than two Mechanics more spelling errors and/or misspellings or and/or grammatical misspellings and/or grammatical errors. grammatical errors. errors. grammatical errors. The team members mumble, Student incorrectly Student used a clear incorrectly pronounces pronounces terms. Student's voice is clear. voice and correct, Delivery terms, and speak too quietly Audience members have Student pronounces precise pronunciation for students in the back of difficulty hearing most words correctly. of terms. class to hear. presentation. Total----> Points 2 ____ ____ ____ ____ ____ ____ Teacher’s Comments: 279 Copyright © Texas Education Agency, 2015. All rights reserved. Project Management Practicum in Management and Administration Lesson Plan Performance Objective Upon completion of this lesson, each student will demonstrate the importance of using Project Management in the school environment by completing Activity 1 - Project Management Team Project and Project Management Assessment Tool matching the criteria in the rubrics. Specific Objectives Define what Project Management is. Apply the seven Project Management Techniques. Describe the Project Management Planning Process. Use the most common Project Management Organizational Tools. Complete Project Management Team Projects. Terms Project Management – involves the planning, monitoring, and coordinating of all aspects of a project, and the motivation of all those involved, in order to achieve desired results. Project Management Techniques 1. Understand the project 2. Research and summarize 3. Cite the source 4. Working on the project 5. Group work 6. Time 7. Time management Project Management Planning Process – involves planning, monitoring, and coordinating projects. During the process there are several questions you will encounter with your project team. Project Management Organizational Tools o Task List and Schedule – are used to identify tasks that need to be completed before others can be started. They allow the project team to determine the several factors in project planning. o Gantt Chart – referred to as a project timeline. It consists of bar graphs that help plan and monitor project development or resource allocation on a horizontal time scale. Time This lesson should take three days (135 minutes) to complete. Day one – Project Management slide presentation (45 minutes) Day two – Activity 1 - Project Management Team Project (45 minutes) Day three – Activity 2 - Team Project Task List and Schedule (45 minutes) 280 Copyright © Texas Education Agency, 2015. All rights reserved. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Interdisciplinary Correlations English Language Arts and Reading, English I 110.31 (b) o (1) Reading/Vocabulary Development. Students understand new vocabulary and use it when reading and writing. Students are expected to: (E) use a dictionary, a glossary, or a thesaurus (printed or electronic) to determine or confirm the meanings of words and phrases, including their connotations and denotations, and their etymology. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Review and become familiar with the terminology, website links, and the slide presentation. Have materials, slide presentation, and websites ready prior to the start of the lesson. Print handouts for each student. Reference Webster’s new compact office dictionary (2003). New York, NY: Houghton Mifflin Harcourt Publishing Co. Instructional Aids Project Management slide presentation Note Taking Form Materials Needed Handouts for each student o Project Management Terms and Definitions o Note Taking Form o Activity 1 - Project Management Team Project o Activity 1 - Project Management Team Project Task List and Schedule o Activity 2 - Team Project Task List and Schedule o Project Management Assessment Tool Pencils and Pens 281 Copyright © Texas Education Agency, 2015. All rights reserved. Equipment Needed • Computer and Internet access for teacher and students • Projector (for digital presentation) Introduction The main purpose of this lesson is to give students an opportunity to apply the concepts of Project Management using seven Project Management Techniques. • Say o During this lesson you will learn about Project Management in school and the workplace. You will explore the various Project Management Techniques and will apply them to two separate team activities. • Say o To learn about Project Management you will need to explore the various techniques used and organizational tools. Ask o Why do you think it is necessary to understand how to use Project Management in the school environment? Say o Project Management involves planning, monitoring, and coordinating all aspects of a project, and the motivation of all those involved, in order to achieve desired results. • Show o Project Management slide presentation 282 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE Day 1 III. Introduce Project Management A. Objectives B. What is Project Management? C. Project Management Techniques i. Understand the Project ii. Research and Summarize iii. Cite the Source iv. Working on the Project v. Group Work vi. Time vii. Time Management D. Summary E. Project Management Planning Process i. Planning ii. Monitoring iii. Coordination F. Project Management Organizational Tools i. Task List and Schedule ii. Gantt Chart Day 2 NOTES TO TEACHER Begin the Project Management slide presentation. Students will use Note Taking Form handout to take notes. Distribute handouts and have students read and discuss them. Students will complete assigned activities. Students will participate in group discussions and class activities. IV. Activity 1 – Project Management Team Project A. Analyzing Career Job Ads B. Group Discussion Day 3 V. Activity 2 – Team Project Task List and Schedule VI. Assessment = Daily Activities 283 Copyright © Texas Education Agency, 2015. All rights reserved. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial Application Guided Practice The teacher will present the Project Management slide presentation and lead the class discussion. The teacher will distribute all handouts and the class will discuss them. After the students have learned about Project Management they will begin to work on the activities. Independent Practice Student teams will analyze and identify Project Management careers. Student teams will complete a specific Project Management Task List and Schedule. Summary Review Project Management requires skills that are highly desirable in the workplace. School projects provide excellent opportunities for students to refine their planning and Time Management skills and to acquire “executive” thinking skills as they analyze and synthesize tasks using Project Management Tools. Evaluation Informal Assessment The teacher monitors during activities to check for understanding. Formal Assessment Daily grade on activities Enrichment Classroom guest speaker presentation from a professional Project Manager may be used as enrichment to discuss the importance of Project Management in high school and the workplace. 284 Copyright © Texas Education Agency, 2015. All rights reserved. Project Management Terms and Definitions 1. Project Management – involves planning, monitoring, and coordinating all aspects of a project, and the motivation of all those involved, in order to achieve desired results. 2. Project Management Techniques o Understand the Project o Research and Summarize o Cite the Source o Working on the Project o Group Work o Time o Time Management 3. Project Management Planning Process – involves planning, monitoring, and coordinating projects. During the process there are several questions you will encounter with your project team. 4. Project Management Organizational Tools o Task List and Schedule – are used to identify tasks that need to be completed before others can start. It allows the project team to determine the several factors in a project planning. o Gantt Chart – referred to as a project timeline. It consists of bar graphs that help plan and monitor project development or resource allocation on a horizontal time scale. 285 Copyright © Texas Education Agency, 2015. All rights reserved. NAME _________________________________ DATE ___________________PERIOD_____________ NOTE TAKING FORM TOPIC: ESSENTIAL QUESTION? MAIN IDEA – QUESTIONS VOCABULARY TERMS: NOTES: 286 Copyright © Texas Education Agency, 2015. All rights reserved. SUMMARY: WHAT HAVE I LEARNED TO ANSWER THE ESSENTIAL QUESTION? 287 Copyright © Texas Education Agency, 2015. All rights reserved. TOPIC: ESSENTIAL QUESTION? MAIN IDEA – QUESTIONS VOCABULARY TERMS: NOTES: 288 Copyright © Texas Education Agency, 2015. All rights reserved. SUMMARY: WHAT HAVE I LEARNED TO ANSWER THE ESSENTIAL QUESTION? 289 Copyright © Texas Education Agency, 2015. All rights reserved. Name ___________________________________Date ____________________ Class ____________________ Activity 1 - Project Management Team Project Part 1 - Analyzing Career Job Ads 1. Students will work with a partner. 2. Visit the school library. 3. Use copies of the career job ads pages from newspapers in the school library. 4. Underline references to any of the essential skills and circle specific references to Project Management in the ads. 5. Identify a job website and refer to Project Management positions advertised on the Internet. Part 2 - Analyzing Career Job Ads Group Discussion 1. What are some of the jobs/careers that specifically identified Project Management Skills as a required skill or an asset for employment? __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ 2. What are the salary ranges for these jobs? __________________________________________________________________________________________ __________________________________________________________________________________________ 3. What additional skills are identified in these ads? __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ 290 Copyright © Texas Education Agency, 2015. All rights reserved. 4. From these examples, what do you think Project Managers do? __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ 291 Copyright © Texas Education Agency, 2015. All rights reserved. Rubrics Graded Elements Quality of Research Correct use of Spelling, Grammar, and Capitalization Presentation Skills Total Points 50 25 Total 25 100 292 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 1 - Task List and Schedule PROJECT MANAGEMENT Project Title_____________________________ Completion Date _______________ Project Team Members: Tasks 1. 2. 3. 4. Hours/Days Required Member(s) Assigned 1, 2, 3, 4 Planned Start Date Planned End Date Actual Start Date Actual End Date 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 293 Copyright © Texas Education Agency, 2015. All rights reserved. Project Management Assessment Tool PROJECT MANAGEMENT Directions Each student will rate each of the following skills using a five-point scale, with one being the lowest rating and five the highest. Circle your answer. Student 1. Defined clearly the end product or outcome of the project. 12345 5. Identified and procured needed resources. 12345 2. Identified the tasks necessary to complete the project. 12345 6. Anticipated potential problems and developed contingency plans. 12345 7. Reflected on the project outcomes and process to identify new understanding. 12345 3. Developed the steps in an action plan for each distinct task category. 12345 4. Highlighted critical tasks with specific deadlines that impacted project completion and monitored these carefully. 12345 For group projects, consider these additional criteria: 8. Shared leadership and ownership for project success. 12345 12. Contributed to the learning of others. 12345 9. Negotiated roles and responsibilities. 12345 13. Demonstrated mutual respect and appreciation for team members. 12345 10. Shared workload equitably. 12345 294 Copyright © Texas Education Agency, 2015. All rights reserved. Activity 2 - Team Project - Task List and Schedule PROJECT MANAGEMENT Project Title_____________________________ Completion Date ______________ Project Team Members: Task 1. 2. 3. 4. Hours/Days Required Member(s) Assigned 1, 2, 3, 4 Planned Start Date Planned End Date Actual Start Date Actual End Date 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 295 Copyright © Texas Education Agency, 2015. All rights reserved. Project Management Assessment Tool PROJECT MANAGEMENT Directions Each student will rate each of the following skills using a five-point scale, with one being the lowest rating and five the highest. Circle your answer. Student 1. Defined clearly the end product or outcome of the project. 12345 5. Identified and procured needed resources. 12345 2. Identified the tasks necessary to complete the project. 12345 6. Anticipated potential problems and developed contingency plans. 12345 7. Reflected on the project outcomes and process to identify new understanding. 12345 3. Developed the steps in an action plan for each distinct task category. 12345 4. Highlighted critical tasks with specific deadlines that impacted project completion and monitored these carefully. 12345 For group projects, consider these additional criteria: 8. Shared leadership and ownership for project success. 12345 11. Contributed to the learning of others. 12345 9. Negotiated roles and responsibilities. 12345 12. Demonstrated mutual respect and appreciation for team members. 12345 10. Shared workload equitably. 12345 296 Copyright © Texas Education Agency, 2015. All rights reserved. Rubrics: Graded Elements Task List and Schedule Project Management Assessment Tool Correct use of Spelling, Grammar, and Capitalization Total Points 40 40 20 Total 100 297 Copyright © Texas Education Agency, 2015. All rights reserved. Project Management Organizational Tool Gantt Chart 298 Copyright © Texas Education Agency, 2015. All rights reserved. Banking and Financial Skills Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will understand the importance of banking services. Specific Objectives Students will understand the procedures involved in cash management. Students will demonstrate steps to bank reconciliation. Students will understand vendor and supplier relationships. Students will demonstrate understanding of equipment and supplies maintenance. Terms Petty cash – an amount of money that a business keeps to cover small expenses. Bank statement – a bank’s record of all of the transactions in a customer’s account. Checkbook – a book that contains blank checks. Check register – considered part of a checkbook and is a form to record the checks that are written, as well as other additions and subtractions to and from a checking account. Deposits – additions to an account. Withdrawals – deductions from an account. Outstanding checks – checks that have been written but have not been cleared by the bank. Outstanding deposits – deposits that an account holder made but the bank has not yet recorded. Bank reconciliation – the process of comparing an account holder’s checkbook balance and the balance that is recorded by the bank. Debit – an amount that is subtracted from an account. Credit – an amount that is added to an account. Endorsement – makes a check or other financial instrument negotiable through the signing of the instrument. Blank endorsement – the signature of the account holder on the back of a check, typically used to cash a check. Restrictive endorsement – a signature on the back of a check that limits the use of the check with a phrase such as “For Deposit Only.” Special endorsement – an endorsement where an account holder signs the check but may limit its use to a named person with a phrase such as “Pay to the Order of _________________ .“ Vendor – someone who typically sells office supplies and equipment. 299 Copyright © Texas Education Agency, 2015. All rights reserved. This lesson should take four to five class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122 C Knowledge and skills (12) The student records transactions to manage cash fund accounts, tallies receipt, and proofs work to prepare bank deposits. The student is expected to: (A) maintain records of petty cash disbursements; (B) replenish petty cash; (C) increase or decrease cash fund accounts as necessary; (D) prepare endorsements; (E) reconcile; and (F) verify totals. (13) The student demonstrates accurate bookkeeping guidelines to reconcile bank statements. The student is expected to: (A) compare an electronic or a manual checkbook to a bank statement; (B) add deposits not credited; (C) subtract checks not cleared; (D) subtract bank charges from a checkbook; and (E) ensure a bank statement balance equals a checkbook balance. (16) The student implements processes for purchasing business supplies, equipment, and services. The student is expected to: (A) maintain vendor and supplier relationships; (B) conduct vendor and supplier searches; and (C) negotiate terms with vendors. (17) The student establishes procedures to maintain equipment and supplies. The student is expected to: (A) determine equipment needed; (B) determine supplies needed; (C) establish equipment and supplies maintenance systems; (D) schedule equipment maintenance; and (E) use equipment and supplies maintenance procedures. Interdisciplinary Correlations 300 Copyright © Texas Education Agency, 2015. All rights reserved. English 110.42 (b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. strategies. The student Speech 110.56 (b) Knowledge and skills (1)(A) Explain the importance of communication in daily interaction. (2)(E) Participate appropriately in conversations for a variety of purposes. (3)(A) Use appropriate communication in group settings. (3)(E) Use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups. (5)(B) Use language clearly and appropriately. Tasks Students will complete activities as directed by teacher. Students will return all handouts in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts Instructional Aids Access to computers for Internet research Student worksheets 301 Copyright © Texas Education Agency, 2015. All rights reserved. Materials Needed Copies Pencil Equipment Needed Teacher computer Projector (to demonstrate examples from web sites) Introduction Learner Preparation Begin by reviewing the lesson terms with students. Have students share any experiences they have had with a bank. Lesson Introduction Ask students what kinds of interactions a store or other business would have with a bank. Discuss possible ways that handling cash could be made more efficient for businesses. Discuss with students how sometimes their checkbook balance may not equal their bank statement balance. 302 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE I. Instructor Notes Petty Cash Procedures A. Assign responsibilities to a designated person B. Establish a fund of a certain amount, usually several hundred dollars C. Determine what expenses can come out of petty cash i. Supplies ii. Postage iii. Miscellaneous expenses D. Record every disbursement from petty cash E. Replenish petty cash according to a predetermined schedule II. Cash Handling, Bank Deposits and Automation A. Benefits 1. Lower costs Teachers should explain to students that this lesson is about cash management for businesses. Ask students if they know what petty cash is. Then explain why a business would keep a small amount of cash on hand. Then explain that there should be procedures for recording petty cash transactions. Search for petty cash forms on the Internet and show students examples. Then lead a discussion about what businesses do (especially retail businesses) with the money they make each day. They usually take it to the bank. Ask the students if they can just dump their register drawers into a sack and deposit it or if there is a better way. Have students who have jobs respond and ask what their procedures are where they work. Then have a discussion with students about benefits and drawbacks of certain types of bank deposits, for example, manual or electronic. ffas Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 303 Copyright © Texas Education Agency, 2015. All rights reserved. time II. 2. Faster transaction 3. More secure B. Automation equipment 1. Cash dispensers a. Increase accuracy of dispensing cash b. More time with customers 2. Smart safes a. Used more by merchants than banks b. Generates reports and data electronically 3. Recyclers a. Mainly used by banks b. Takes in cash, counts, sorts, and dispenses as well 4. Remote deposit capture a. Makes deposits electronic b. Makes funds available earlier Bank Reconciliation A. Record all transactions in a checking account in a check register Ask students what the drawbacks are when people manually handle cash. Have a student write the responses on the board. Then discuss each of the automated equipment items on the left and ask the students how they address the drawbacks that are listed on the board. Put a tally mark next to each item on the board that can be reduced or eliminated through the use of automated equipment. Explain to students what the remote deposit capture is. Ask them if there is something that they may have used lately that resembles this feature. If they don’t know, mention that many banks let you take a picture of a check and then it gets deposited “remotely” to the bank. Businesses can do the same thing with their customers’ checks and the process of endorsing the checks is also done electronically so the merchant does not have to manually sign or stamp each check. 304 Copyright © Texas Education Agency, 2015. All rights reserved. III. IV. Reconciling Bank Statements A. Check off the checks in your checkbook that have cleared the bank B. Check off the deposits that are in your checkbook as well as the bank statement C. On the bank statement: subtract checks or debit card transactions that you made but that the bank does not have recorded D. On the bank statement: Add deposits that you made but that the bank does not have recorded E. To your checkbook: Subtract any fees that the bank has charged you that you have not recorded Purchasing Business Supplies and Equipment A. Types of banking supplies 1. Advertising supplies 2. Supplies to hold coins and currency 3. Security supplies 4. Supplies for the bank lobby Explain to students the purposes for businesses (and individuals) to reconcile their checkbook with the bank statement. It is very important to monitoring cash but a tax accountant may need these records as well. The teacher can locate several bank reconciliation templates on the computer and show students on the projector the parts of the templates. The teacher can also demonstrate how each part of the form is completed, asking students to volunteer dollar amounts to place in the various blanks on the form. Have a discussion with students about the various fees that a bank may charge on an account that will need to be deducted from the account holder’s records. The teacher may also want to locate bank websites on the computer and show the different fees that can be charged. Also explain to the students how the bank has a monthly cut-off date for transactions to appear on a bank statement. This can cause deposits that a customer makes to not appear on a bank statement if, for example, it was made the day after the cut-off. Discuss with students the types of supplies that banks need. You may search online for banking supplies and show students after they provide responses and compare. 305 Copyright © Texas Education Agency, 2015. All rights reserved. 5. Cash handling equipment B. Vendor and supplier relationships (for any type of business) 1. Explain the needs of your business 2. Work together, or collaborate, on your ideas 3. Be aware of what a fair price is 4. Get terms in writing 5. Communicate frequently C. Selecting vendors 1. Consider what services are being outsourced 2. Consider risks involved with suppliers V. Maintaining Equipment and Supplies A. Should conduct maintenance on a regular schedule, usually through a contract from a vendor B. Should have 24/7 support C. Should provide training on equipment Discuss with students the importance of a business having a good relationship with the businesses that provide them with equipment, supplies, and services. Ask them to volunteer the consequences of not having a positive relationship. Ask students in pairs to come up with a short list of benefits and risks of having a positive relationship as opposed to a negative relationship. These can include better prices, higher quality products, or, on the other hand, inferior products and service, and potentially higher prices. Explain to students what outsourcing means and then ask them what some services are that businesses may outsource. Discuss services such as call centers (for customer service centers) or tech support. Have students write risks on the board of having vendors perform services outside of the company itself. Search online for examples of supplier or vendor codes of conduct and discuss the importance of these principles for suppliers. Many businesses create codes of conduct for their suppliers to follow, which establish expectations for their relationship. Have students in pairs create a list of supplies and equipment that businesses need. As they call out an item write it on the board and then tally for all repeat responses. Then discuss with students ways to track and schedule the ordering of those supplies and equipment. 306 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will monitor students’ independent practices. Summary Review What is the purpose in performing a bank reconciliation? Why do businesses have a petty cash account? What are some benefits to having positive vendor relationships? Evaluation Informal Evaluation o Teacher will check for understanding. o Students can help each other on the assignments. Formal Evaluation o Activities in this lesson 307 Copyright © Texas Education Agency, 2015. All rights reserved. Vendor/Supplier Code of Conduct Venn Diagram Because the relationship between a business and its vendors and suppliers is so important to its success, students should understand the various components common to many Supplier Codes of Conduct. Students will conduct an Internet search for several companies’ Supplier Codes of Conduct. They will create a Venn diagram with three circles that interlock in the middle. In each circle they will write the company name and three important aspects of their code (for example, the type of labor and working conditions that will be used to perform duties, that applicable laws are followed, and any learning preparation or training that must be done to become familiar with the companies for which they are supplying products or services). In the overlapping center of the circles, students will write one provision that is common to all three companies. 308 Copyright © Texas Education Agency, 2015. All rights reserved. Money Tally Sheet Activity This activity will assess the students’ financial math skills. Provide students with a total dollar amount on the following Money Tally Sheet that (for example, a business is depositing in a bank at the end of a business day). Have the students divide the amount into the various denominations that could possibly make up that amount. The teacher can also provide students with the counts of the various denominations and the students can determine the total dollar amount of the bank deposit. For extra practice, the teacher can do these activities and time the students to see who can complete the calculations in the least amount of time. 309 Copyright © Texas Education Agency, 2015. All rights reserved. Money Tally Sheet (Blank) Date _______________________ COINS # Each Coin Individual Value Total Value Each Coin Pennies ______________ @ $.01 ______________ Nickels ______________ @ $.05 ______________ Dimes ______________ @ $.10 ______________ Quarters ______________ @ $.25 ______________ Half Dollar ______________ @ $.50 ______________ Silver Dollar ______________ @ $1.00 ______________ Total Coins CURRENCY ______________ # Each Denomination Individual Value Total Value Each Denomination Ones ______________ @ $1.00 ______________ Twos ______________ @ $2.00 ______________ Fives ______________ @ $5.00 ______________ Tens ______________ @ $10.00 ______________ Twenties ______________ @ $20.00 ______________ Fifties ______________ @ $50.00 ______________ Hundreds ______________ @ $100.00 ______________ Total Currency ______________ CHECKS Attach a completed deposit slip for all checks as well as the endorsed checks. Total from deposit slip ______________ Total Bank Deposit ______________ 310 Copyright © Texas Education Agency, 2015. All rights reserved. Money Tally Sheet Key (There isn’t one set of correct answers for this. Many combinations of amounts exist that can add to the bottom Total Bank Deposit amount.) Date _______________________ COINS # Each Coin Individual Value Total Value Each Coin Pennies ______________ @ $.01 ______________ Nickels ______________ @ $.05 ______________ Dimes ______________ @ $.10 ______________ Quarters ______________ @ $.25 ______________ Half Dollar ______________ @ $.50 ______________ Silver Dollar ______________ @ $1.00 ______________ Total Coins CURRENCY ______________ # Each Denomination Individual Value Total Value Each Denomination Ones ______________ @ $1.00 ______________ Twos ______________ @ $2.00 ______________ Fives ______________ @ $5.00 ______________ Tens ______________ @ $10.00 ______________ Twenties ______________ @ $20.00 ______________ Fifties ______________ @ $50.00 ______________ Hundreds ______________ @ $100.00 ______________ Total Currency ______________ CHECKS Attach a completed deposit slip for all checks as well as the endorsed checks. Total from deposit slip ______________ Total Bank Deposit ___13,143.57__ 311 Copyright © Texas Education Agency, 2015. All rights reserved. Money Tally Sheet Date _______________________ Pennies ____43________ @ $.01 Total Value Each Coin ______________ Nickels ____72________ @ $.05 ______________ Dimes ___136________ @ $.10 ______________ Quarters ____89________ @ $.25 ______________ Half Dollar ____17________ @ $.50 ______________ Silver Dollar ____52________ @ $1.00 ______________ COINS # Each Coin Individual Value Total Coins ______________ # Each Denomination CURRENCY Individual Value Total Value Each Denomination Ones ___1113_______ @ $1.00 ______________ Twos ______3_______ @ $2.00 ______________ Fives _____48_______ @ $5.00 ______________ Tens _____29_______ @ $10.00 ______________ Twenties _____72_______ @ $20.00 ______________ Fifties _____18_______ @ $50.00 ______________ Hundreds _____56_______ @ $100.00 ______________ Total Currency ______________ CHECKS Attach a completed deposit slip for all checks as well as the endorsed checks. Total from deposit slip ____360.00____ Total Bank Deposit ______________ 312 Copyright © Texas Education Agency, 2015. All rights reserved. Money Tally Sheet Key Date _______________________ Pennies ____43________ @ $.01 Total Value Each Coin ______________ .43 Nickels ____72________ @ $.05 ______________ 3.60 Dimes ___136________ @ $.10 13.60 ______________ Quarters ____89________ @ $.25 22.25 ______________ Half Dollar ____17________ @ $.50 ______________ 8.50 Silver Dollar ____52________ @ $1.00 52.00 ______________ COINS # Each Coin Individual Value 100.38 ______________ Total Coins # Each Denomination CURRENCY Individual Value Total Value Each Denomination Ones ___1113_______ @ $1.00 1,113.00 ______________ Twos ______3_______ @ $2.00 6.00 ______________ Fives _____48_______ @ $5.00 240.00 ______________ Tens _____29_______ @ $10.00 290.00 ______________ Twenties _____72_______ @ $20.00 1,440.00 ______________ Fifties _____18_______ @ $50.00 900.00 ______________ Hundreds _____56_______ @ $100.00 5,600.00 ______________ Total Currency ______________ 9,589.00 CHECKS Attach a completed deposit slip for all checks as well as the endorsed checks. Total from deposit slip ____360.00____ Total Bank Deposit ______________ 10,049.38 313 Copyright © Texas Education Agency, 2015. All rights reserved. Bank Reconciliation Bank Statement Checkbook Beginning balance: Checks that have cleared: 1,051.00 1. Ending bank statement balance: ________ No. Date Amount 127 4/1 57.00 128 4/5 450.00 130 4/7 89.75 Debits and Other Withdrawals: Date 4/11 Amount 15.00 4/15 25.00 Description Fast Food Bank Service Charge Deposits: Date 4/2 Amount 500.00 Description Payday Ending balance: 1,051.00 – 57.00 - 450.00 – 89.75 – 15.00 – 25.00 + 500.00 = 914.25 2. List checks and other withdrawals made but not shown on statement (outstanding): No. Date Amount 129 4/16 117.50 Total withdrawals: __________ 3. List deposits made but not shown on statement (outstanding): Date Amount Description 4/15 50.00 Refund Total deposits: __________ 4. Subtract line 2 from line 1. __________ 5. Add number 3 and 4. __________ This should match your Checkbook Balance. 314 Copyright © Texas Education Agency, 2015. All rights reserved. Bank Reconciliation Key Bank Statement Checkbook Beginning balance: Checks that have cleared: 1,051.00 1. Ending bank statement balance: _914.25_ No. Date Amount 127 4/1 57.00 128 4/5 450.00 130 4/7 89.75 Debits and Other Withdrawals: Date 4/11 Amount 15.00 4/15 25.00 Description Fast Food Bank Service Charge Deposits: Date 4/2 Amount 500.00 Description Payday Ending balance: 1,051.00 – 57.00 - 450.00 – 89.75 – 15.00 – 25.00 + 500.00 = 914.25 2. List checks and other withdrawals made but not shown on statement (outstanding): No. Date Amount 129 4/16 117.50 Total withdrawals: __117.50__ 3. List deposits made but not shown on statement (outstanding): Date Amount Description 4/15 50.00 Refund Total deposits: __50.00___ 4. Subtract line 2 from line 1. _796.75___ 5. Add number 3 and 4. _846.75___ This should match your Checkbook Balance. 315 Copyright © Texas Education Agency, 2015. All rights reserved. Careers in Banking Research Visit the https://bls.gov website and search for Banking Careers. Complete the following questions related to a banking career of your choosing. Each aspect of the career must include at least four attributes that you learned. What They Do: ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ Work Environment: ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ How to Become One: ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ Pay: ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ Job Outlook: ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ ___________________________________________________________________________________________ 316 Copyright © Texas Education Agency, 2015. All rights reserved. Next, please visit the O*Net website at https://www.onetonline.org/. Search again for Banking Careers. Locate a career that is the same as, or similar to, the career you just researched on the bls.gov website. Click on the “Details” tab. Scroll down to the two sections listed below and respond to the questions. Knowledge – Rank the top three elements listed in the Knowledge section that you feel you possess: 1) ________________________________________________________________________ 2) ________________________________________________________________________ 3) ________________________________________________________________________ Work Context – Rank the top three elements listed in the Work Context section that you feel you would be good at on a job: 1) _________________________________________________________________________ 2) _________________________________________________________________________ 3) _________________________________________________________________________ 317 Copyright © Texas Education Agency, 2015. All rights reserved. Careers in Banking Research Rubric Student Name: ________________________________________ CATEGORY 25 15 7 1 Student appears to have insufficient knowledge about the facts in the worksheet. Knowledge Gained Student can accurately answer all questions related to facts in the worksheet. Student can accurately answer most questions related to facts in the worksheet. Student can accurately answer about 50% of questions related to facts in the worksheet. Use of Class Time Used time well during the class period. Focused on getting the questions done. Used time well during the class period. Generally focused on getting the questions done. Used some of the Did not use class time well during time to focus on the the class period, questions. but was occasionally distracted. Required Elements At least four accurate facts are displayed on each of the questions from the bls.gov website and three elements listed from the O*Net website. An average of three accurate facts are displayed on the questions from the bls.gov website and two elements listed from the O*Net website. Two accurate facts are displayed on the questions from the bls.gov website and one to two elements listed from the O*Net website. Less than two accurate facts are displayed on the questions from the bls.gov website and zero to one elements listed from the O*Net website. Grammar There are no grammatical mistakes In the document. There is one grammatical mistake in the document. There are two grammatical mistakes in the document. There are more than two grammatical mistakes in the document. Total points _______________ 318 Copyright © Texas Education Agency, 2015. All rights reserved. Business Math in Retail Practicum In Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will calculate assorted discounts and markups related to retail math. Specific Objectives Students will explain the concepts of cost, dollar markup, and retail price. Students will calculate cash, trade, quantity, and chain discounts. Students will define the different types of discounts. Students will solve various merchandising math problems. Students will explain how markup percentage is calculated. This lesson should take 10-12 class days to complete, unless the teacher decides to teach the discount material separately from markup. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Interdisciplinary Correlations Reading I, II, III Reading I, II, III 110.47(b) o (1) The student uses the following word recognition strategies. The student is expected to: (A) Apply knowledge of letter-sound correspondences, language structure, and context to recognize words; (B) Use reference guides such as dictionaries, glossaries, and available technology to determine pronunciations of unfamiliar words; o (2) The student acquires an extensive vocabulary through reading and systemic word study. The student is expected to: 319 Copyright © Texas Education Agency, 2015. All rights reserved. (A) Expand vocabulary by reading, viewing, listening, and discussing; (B) Determine word meanings through the study of their relationships to other words and concepts such as content, synonyms, antonyms, and analogies; o (4) The student comprehends text using effective strategies. The student is expected to: (A) Use prior knowledge and experience to comprehend; (B) Determine and adjust purpose for reading; and (D) Summarize texts by identifying main ideas and relevant details. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (B) Organize speeches effectively for specific topics, purposes, audiences, and occasions. o (7) Delivery. The student uses appropriate strategies for rehearsing and presenting speeches. The student is expect to: (C) Develop verbal, vocal, and physical skills to enhance presentations. Tasks Teachers will review the entire lesson and prepare accordingly. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Copy the handouts Instructional Aids Student worksheets Materials Needed Copies Pencils Equipment Needed Teacher computer Projector (for any digital presentation) Calculators 320 Copyright © Texas Education Agency, 2015. All rights reserved. Introduction Learner Preparation How do businesses decide how to price their merchandise? How do service businesses arrive at a price for their service? List what is included in overhead expenses on the board. Explain that profit margin is the amount after overhead expenses and mark downs have been taken care of. Lesson Introduction Ask the class how much they pay for jeans or shoes. Ask them what they think the retailer pays for the items. Tell them the amount between cost and retail price is called dollar markup or profit margin. Explain retailers have to mark the prices up to cover all overhead costs, including theft and merchandise they have to put on sale. 321 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE I. II. III. IV. V. VI. VII. VIII. IX. X. Discounts Advantages Types of Discounts Cash Discounts ROG & EOM Pricing Formulas Wait, I’m Confused Keystone Pricing More formulas NOTES TO TEACHER The teacher has the discretion to teach Discounts and Markups back to back or separate them. The teacher will use the multimedia presentation to explain the various types of discounts. Students will take notes using the Student Notes Outline. The students will then complete the worksheets. The teacher will use the multimedia presentation to explain the concept of markup based on retail method. Students will take notes using the Student Notes Outline and then will complete the worksheets. These concepts may be somewhat difficult for the students to grasp. It may be necessary for the teacher to make up additional problems. One suggestion is to put students into groups or pairs and have them craft five or 10 problems (and work the answer keys) that could be compiled and shared with the entire class. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 322 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will use the multimedia presentations to teach the material. The teacher will monitor students’ independent practice. Summary Review Why do retailers consider overhead expenses when pricing merchandise? Why is it an advantage to a retailer to take any discounts available? What is Keystone pricing? Evaluation Informal Evaluation Teacher will check for understanding Very small work group option (students help each other) Formal Evaluation Tests over the material 323 Copyright © Texas Education Agency, 2015. All rights reserved. Math: Discounts Student Notes Outline KEY OBJECTIVES: Calculate an assortment of discounts Assimilate a retail environment through use of word problems in calculating assortments of discounts Demonstrate knowledge of correct procedures in calculating cash/trade discounts Demonstrate understanding of trade/cash discounts by calculating EOM and ROG terms Demonstrate proficiency with math calculations Calculate quantity and cumulative quantity discounts What are the Advantages of Discounts? Allows BUYERS/MERCHANTS the “best deal” Provides an INCENTIVE to do business w/company GENERATES $$$ for Open to Buy Merchant has more $$ available to PURCHASE ADDITIONAL MERCHANDISE Merchant is more capable to generate PROFIT Types of Discounts 1. SEASONAL Purchases must be made well in advance Usually at least SIX MONTHS in advance Deep SAVINGS for merchants w/STORAGE. Buy LARGE QUANTITIES and store in WAREHOUSE 2. QUANTITY The MORE units ORDERED, the more $$ SAVED Incentive to PURCHASE MASS QUANTITIES 324 Copyright © Texas Education Agency, 2015. All rights reserved. 3. CUMULATVE QUANTITY A RUNNING total is kept so DISCOUNT INCREASES as more orders are placed 4. CHAIN Expressed as: Less 15%, 10%, 5% (percentages will vary) **DO NOT add PERCENTAGES before taking DISCOUNT **Take each percentage SEPARATELY from BALANCE Example of Chain Discount: A tire manufacturer sells radial tires for $85, less 15%, 9%, 4%. $85.00 x .15 = $12.75 $72.25 x .09 = $6.50 $85.00 - $12.75 = $72.25 $72.25 - $6.50 = $65.75 $65.75 x .04 = $2.63 $65.75 – 2.63 = $60.42 325 Copyright © Texas Education Agency, 2015. All rights reserved. PART TWO OF PRESENTATION 5. TRADE CREDIT/CASH DISCOUNTS Allows MERCHANT to sell merchandise prior to billing Gives EXTRA time to generate PROFIT Most companies deal with more than one VENDOR Bills are PAID as terms MATURE Shown on INVOICE as “Terms:” Note: Each numeral in the equation may vary: Expressed as: 2/15, n/60 or 2/15, net 60 or 2/15, n60 Interpreted as: 2% discount if paid within 15 days of the date of the invoice. All is due 60 days from date of invoice, if the discount is not taken. Example: Invoice Amount: $599.65 Date of Invoice: Nov. 12, 2013 Terms: 3/10, n/60 When does the discount deadline end? Nov. 22 When is the final payment due if discount is not taken? Jan 11 What is the amount payable w/discount? $581.66 What is the discount amount in $$? $17.99 Do you know how many days are in each month? 326 Copyright © Texas Education Agency, 2015. All rights reserved. Use the knuckle method Make a fist and look at your knuckles. The first knuckle is “January;” February is in between; the second knuckle is “March;” “April” is in between; “May” is the 3rd knuckle; “June” is in between; “July” is the last knuckle; start again on the first knuckle and it’s “August”; then “September” is in between; “October” is the next knuckle; “November” is in between; then “December” is the next knuckle. All “Knuckles” have 31 days; the in-betweeners have 30 with the exception of February, which has 28 days. CASH DISCOUNTS PART 2 ROG: Stands for “Receipt of Goods” In this case the discount period and the final payment period begin when the merchandise is received, not the invoice date. 2/15, n/60 ROG EOM: Stands for “End of Month” Written: 2/12, n/45 EOM Actually gives an extra time period for billing The key to remember: 25th day of the month if the date of the invoice is before the 25th day of the month, then the counting period for the discount and final payment due starts on the last day of that current month. If the date of the invoice is after the 25th day of the month, then the counting period for the discount and final payment due jumps to the last day of the month that FOLLOWS THE CURRENT MONTH. 327 Copyright © Texas Education Agency, 2015. All rights reserved. Math: Discounts Student Notes Outline OBJECTIVES Calculate an assortment of discounts Assimilate a retail environment through use of word problems in calculating assortments of discounts Demonstrate knowledge of correct procedures in calculating cash/trade discounts Demonstrate understanding of trade/cash discounts by calculating EOM and ROG terms Demonstrate proficiency with math calculations Calculate quantity and cumulative quantity discounts What are the Advantages of Discounts? Allows ___________/________________ the “best deal” Provides an________________ to do business w/company ________________ $$$ for Open to Buy Merchant has more $$ available to _________________________________ Merchant is more capable to generate ____________ Types of Discounts 1. ________________ Purchases must be made well in advance Usually at least _________________ in advance Deep ________________ for merchants w/_________________ Buy _____________ _________________ and store in ___________________ 2. ________________ The ________ units _____________, the more $$ _____________ Incentive to __________________________________________ 3. ___________________ __________________ 328 Copyright © Texas Education Agency, 2015. All rights reserved. A ______________ total is kept so ______________ _______________ as more orders are placed 4. ___________ Expressed as: Less 15%, 10%, 5% (percentages will vary) **DO NOT add ___________________ before taking ________________ **Take each percentage _________________ from ________________ Example of Chain Discount: A tire manufacturer sells radial tires for $85, less 15%, 9%, 4%. Calculate the problem: 5. _______________________ Allows ____________________ to sell merchandise prior to billing Gives __________ time to generate ____________ Most companies deal with more than one ____________ Bills are ________ as terms ____________ Shown on ____________ as “Terms:” Note: Each numeral in the equation may vary: Expressed as: 2/15, n/60 or 2/15, net 60 or 2/15, n60 Interpreted as: _____% discount if paid w/in _____ days of invoice. All is due ______ days from date of invoice. Example: Invoice Amount: $599.65 Date of Invoice: Nov. 12, 2004 329 Copyright © Texas Education Agency, 2015. All rights reserved. Terms: 3/10, n/60 When does the discount deadline end? __________ When is the final payment due if discount is not taken? ____________ What is the amount payable w/discount? ___________ What is the discount amount in $$? _________ Do you know how many days are in each month? Use the knuckle method Make a fist and look at your knuckles. The first knuckle is “January;” ___________is in between; the second knuckle is “March;” “April” is in between; ___________is the 3rd knuckle; “June” is in between; “July” is the last knuckle; start again on the first knuckle and it’s ___________; then “September” is in between; “October” is the next knuckle; ___________is in between; then ___________is the next knuckle. All “Knuckles” have 31 days; the in-betweeners have 30 with the exception of ______________, which has 28 days. CASH DISCOUNTS PART 2 ROG: Stands for “__________________” In this case the discount period and the final payment period begin when the merchandise is received, not the invoice date. 2/15, n/60 ROG 330 Copyright © Texas Education Agency, 2015. All rights reserved. EOM: Stands for “_______________” Written: 2/12, n/45 EOM Actually gives an extra time period for billing The key to remember: ________day of the month If the date of the invoice is before the _____day of the month, then the counting period for the discount and final payment due starts on the last day of that _________ month. If the date of the invoice is after the _____ day of the month, then the counting period for the discount and final payment due jumps to the last day of the_______________________________. 331 Copyright © Texas Education Agency, 2015. All rights reserved. Math Discounts Calculate the following problems. You may use your notes if you need to. Don’t just copy your neighbor’s answer! Date of Invoice: Purchase amount: 11/16/13 $6,789.50 Terms: 3/10, N60 Date paid 12/12/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 11/20/13 $25,759 Terms: 4/15, N45 Date paid: 12/20/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 12/15/13 $559.60 332 Copyright © Texas Education Agency, 2015. All rights reserved. Terms: 2/10, N60 Date paid: 12/31/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 11/29/13 $25.75 Terms: 3/10, N30 Date paid: 12/8/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 1/17/13 $12,755.90 Terms: 4/15, N90 Date paid: 2/28/ 13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ 333 Copyright © Texas Education Agency, 2015. All rights reserved. Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 1/15/13 $29,667 Terms: 2/10, N30 Date paid: 1/25/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 2/14/13 $459.20 Terms: 6/15, N30 Date paid: 2/28/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: 3/15/13 334 Copyright © Texas Education Agency, 2015. All rights reserved. Purchase amount: $29,875 Terms: 4/20, N60 Date paid: 3/31/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 3/12/13 $65,790 Terms: 3/10, N45 Date paid: 3/21/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: _______________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 4/20/13 $452.79 Terms: 3/15, N90 Date paid: 5/2/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ 335 Copyright © Texas Education Agency, 2015. All rights reserved. Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 3/10/13 $3,472.77 Terms: 3/15, N60 Date paid: 4/2/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 2/10/13 $19.065.57 Terms: 3/10, N90 Date paid: 2/18/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: _______________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 11/20/13 $4,099.97 336 Copyright © Texas Education Agency, 2015. All rights reserved. Terms: 2/10, N90 Date paid: 12/2/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 8/11/13 $995.04 Terms: 3/10, N45 Date paid: 8/17/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 9/2/13 $55.90 Terms: 2/15, N60 Date paid: 9/12/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ 337 Copyright © Texas Education Agency, 2015. All rights reserved. Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 4/20/13 $325.45 Terms: 3/10, N30 Date paid: 5/1/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 1/6/13 $78.97 Terms: 3/10, N30 Date paid: 1/15/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 10/20/13 $1,673.23 Terms: 2/10, N30 338 Copyright © Texas Education Agency, 2015. All rights reserved. Date paid: 10/29/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 9/13/13 $555.15 Terms: 3/10, N60 Date paid: 9/21/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 7/31/13 $2,714.50 Terms: 3/10, N60 Date paid: 8/9/13 339 Copyright © Texas Education Agency, 2015. All rights reserved. Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 11/30/13 $766.45 Terms: 3/15, N60 EOM Date paid: 1/10/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 6/26/13 $85.95 Terms: 3/15, N30 ROG Date paid: 7/12/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ 340 Copyright © Texas Education Agency, 2015. All rights reserved. Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 4/20/13 $677.50 Terms: 2/10, N30 EOM Date paid: 5/2/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: Purchase amount: 7/27/13 $672.13 Terms: 4/15, N60 EOM Date paid: 8/12/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ Date of Invoice: 8/10/13 341 Copyright © Texas Education Agency, 2015. All rights reserved. Purchase amount: $199.80 Terms: 2/10, N30 ROG Date paid: 8/18/13 Date due to take discount: ________________________ Amount payable w/discount: ________________________ Date due without discount: ________________________ Amount saved by taking discount: ________________________ 342 Copyright © Texas Education Agency, 2015. All rights reserved. Math KEY Discounts Calculate the following problems. You may use your notes if you need to. Don’t just copy your neighbor’s answer!!! Date of Invoice: Purchase amount: 11/16/13 $6,789.50 Terms: 3/10, N60 Date paid 12/12/13 Date due to take discount: 11/26/13 Amount payable w/discount: $6,585.82 Date due without discount: Jan. 16, 2014 Amount saved by taking discount: $203.68 Date of Invoice: Purchase amount: 11/20/13 $25,759 Terms: 4/15, N45 Date paid: 12/20/13 Date due to take discount: 12/5/13 Amount payable w/discount: $24,728.64 Date due without discount: Jan. 5, 2014 Amount saved by taking discount: $1,030.36 343 Copyright © Texas Education Agency, 2015. All rights reserved. Date of Invoice: Purchase amount: 12/15/13 $559.60 Terms: 2/10, N60 Date paid: 12/31/13 Date due to take discount: 12/25/13 Amount payable w/discount: $548.41 Date due without discount: 2/13/14 Amount saved by taking discount: $11.19 Date of Invoice: Purchase amount: 11/29/13 $25.75 Terms: 3/10, N30 Date paid: 12/8/13 Date due to take discount: 12/9/13 Amount payable w/discount: $24.98 Date due without discount: 12/29/13 Amount saved by taking discount: $.77 Date of Invoice: Purchase amount: 1/17/13 $12,755.90 Terms: 4/15, N90 344 Copyright © Texas Education Agency, 2015. All rights reserved. Date paid: 2/28/14 Date due to take discount: 2/1/13 Amount payable w/discount: $12,245.66 Date due without discount: 4/17/14 Amount saved by taking discount: $510.24 Date of Invoice: Purchase amount: 1/15/13 $29,667 Terms: 2/10, N30 Date paid: 1/25/13 Date due to take discount: 1/25/13 Amount payable w/discount: $29,073.66 Date due without discount: 2/14/13 Amount saved by taking discount: $593.34 Date of Invoice: Purchase amount: 2/14/13 $459.20 Terms: 6/15, N30 Date paid: 2/28/13 Date due to take discount: 3/1/13 Amount payable w/discount: $431.65 Date due without discount: 3/16/13 345 Copyright © Texas Education Agency, 2015. All rights reserved. Amount saved by taking discount: $27.55 Date of Invoice: Purchase amount: 3/15/13 $29,875 Terms: 4/20, N60 Date paid: 3/31/13 Date due to take discount: 4/4/13 Amount payable w/discount: $28,680 Date due without discount: 5/14/13 Amount saved by taking discount: $1,195 Date of Invoice: Purchase amount: 3/12/13 $65,790 Terms: 3/10, N45 Date paid: 3/21/13 Date due to take discount: 3/22/13 Amount payable w/discount: $63,816.30 Date due without discount: 4/26/13 Amount saved by taking discount: $1,973.70 Date of Invoice: 4/20/13 346 Copyright © Texas Education Agency, 2015. All rights reserved. Purchase amount: $452.79 Terms: 3/15, N90 Date paid: 5/2/13 Date due to take discount: 5/5/13 Amount payable w/discount: $439.21 Date due without discount: 7/1/13 Amount saved by taking discount $13.58 Date of Invoice: Purchase amount: 3/10/14 $3,472.77 Terms: 3/15, N60 Date paid: 4/2/14 Date due to take discount: 4/4/14 Amount payable w/discount: $3,368.59 Date due without discount: 6/9/14 Amount saved by taking discount: $103.49 Date of Invoice: Purchase amount: 2/10/14 $19.065.57 Terms: 3/10, N90 Date paid: 2/18/14 347 Copyright © Texas Education Agency, 2015. All rights reserved. Date due to take discount: 2/20/14 Amount payable w/discount: $18,493.60 Date due without discount: 5/11/14 Amount saved by taking discount: $571.97 Date of Invoice: Purchase amount: 11/20/14 $4,099.97 Terms: 2/10, N90 Date paid: 12/2/14 Date due to take discount: 11/30/14 Amount payable w/discount: $4017.97 Date due without discount: 2/18/15 Amount saved by taking discount: $82.00 Date of Invoice: Purchase amount: 8/11/13 $995.04 Terms: 3/10, N45 Date paid: 8/17/13 Date due to take discount: 8/21/13 Amount payable w/discount: $995.19 Date due without discount: 9/25/13 348 Copyright © Texas Education Agency, 2015. All rights reserved. Amount saved by taking discount: Date of Invoice: Purchase amount: $55.90 Terms: 2/15, N60 Date paid: 9/12/13 $29.85 9/2/13 Date due to take discount: 9/17/13 Amount payable w/discount: $54.78 Date due without discount: 11/1/13 Amount saved by taking discount: $1.12 Date of Invoice: Purchase amount: 4/20/13 $325.45 Terms: 3/10, N30 Date paid: 5/1/13 Date due to take discount: 4/30/13 Amount payable w/discount: $315.69 Date due without discount: 5/10/13 Amount saved by taking discount: $9.76 349 Copyright © Texas Education Agency, 2015. All rights reserved. Date of Invoice: Purchase amount: 1/6/13 $78.97 Terms: 3/10, N30 Date paid: 1/15/13 Date due to take discount: 1/16/13 Amount payable w/discount: $76/60 Date due without discount: 2/5/13 Amount saved by taking discount: $2.37 Date of Invoice: Purchase amount: 10/20/13 $1,673.23 Terms: 2/10, N30 Date paid: 10/29/13 Date due to take discount: 10/30/13 Amount payable w/discount: $1639.77 Date due without discount: 11/19/13 Amount saved by taking discount: $33.46 Date of Invoice: Purchase amount: 9/13/13 $555.15 Terms: 3/10, N60 350 Copyright © Texas Education Agency, 2015. All rights reserved. Date paid: 9/21/13 Date due to take discount: 9/23/08 Amount payable w/discount: $538.50 Date due without discount: 11/12/13 Amount saved by taking discount: $16.65 Date of Invoice: Purchase amount: 7/31/13 $2,714.50 Terms: 3/10, N60 Date paid: 8/9/13 Date due to take discount: 8/10/13 Amount payable w/discount: $2633.07 Date due without discount: 9/29/13 Amount saved by taking discount: $81.43 Date of Invoice: Purchase amount: 11/30/13 $766.45 Terms: 3/15, N60 EOM Date paid: 1/10/13 Date due to take discount: 1/15/13 351 Copyright © Texas Education Agency, 2015. All rights reserved. Amount payable w/discount: $743.46 Date due without discount: 3/1/13 Amount saved by taking discount: $22.99 Date Received: Purchase amount: $85.95 6/26/13 Terms: 3/15, N30 ROG Date paid: 7/12/13 Date due to take discount: 7/11/13 Amount payable w/discount: $83.37 Date due without discount: 7/26/13 Amount saved by taking discount: $2.58 Date of Invoice: Purchase amount: 4/20/13 $677.50 Terms: 2/10, N30 EOM Date paid: 5/2/13 Date due to take discount: 5/10/13 Amount payable w/discount: $663.95 Date due without discount: 5/30/13 Amount saved by taking discount: $13.55 352 Copyright © Texas Education Agency, 2015. All rights reserved. Date of Invoice: Purchase amount: 7/27/13 $672.13 Terms: 4/15, N60 EOM Date paid: 8/12/13 Date due to take discount: 8/28/13 Amount payable w/discount: $195.80 Date due without discount: 9/25/13 Amount saved by taking discount: $26.89 Date of Invoice: Purchase amount: 8/10/13 $199.80 Terms: 2/10, N30 ROG Date received: 8/18/13 Date due to take discount: 8/28/13 Amount payable w/discount: $195.80 Date due without discount: 9/13/13 Amount saved by taking discount: $4.00 353 Copyright © Texas Education Agency, 2015. All rights reserved. Math: Discounts Part 1 Worksheet CALCULATE THE SEASONAL DISCOUNTS BELOW: ITEM AMOUNT OF PURCHASE SEASONAL DISCOUNT Lawn mowers $980.00 15% Halloween costumes $327.00 5% Christmas Decorations $489.00 20% Water skis $1757.00 10% AMOUNT OF DISCOUNT NET COST TO BUSINESS CALCULATE THE PERCENT OF DISCOUNT AND THE TOTAL DUE IF THE FOLLOWING PROMOTIONAL DISCOUNTS ARE TAKEN: ITEM AMOUNT OF PURCHASE PROMOTIONAL DISCOUNT NET COST TO BUSINESS DISCOUNT % Motorcycles $ 2750.00 $220.00 $ % Ski boots $ 1200.00 $120.00 $ % Snow boots $ 1750.00 $ 87.50 $ % Sail boats $ 7560.00 $113.40 $ % 354 Copyright © Texas Education Agency, 2015. All rights reserved. CALCULATE THE QUANTITY AND/OR CUMULATIVE QUANTITY DISCOUNTS: Refer to the chard to see purchase requirements for discount: 3% 5% 7% 1-10 21-35 36-45 ITEM QUANTITY PURCHASED 9% 12% 14% 17% 20% 46-55 56-70 71-80 81-90 91-100 AMOUNT OF PURCHASE DISCOUNT ALLOWED NET COST TO BUSINESS Tennis shoes 38 pr. $42.00 .PR $ $ Athletic socks 89 pr. $.37 pr. $ $ $2.60 ea. $ $ Backpacks 95 355 Copyright © Texas Education Agency, 2015. All rights reserved. ANSWER KEY Math: Discounts Part 1 Worksheet CALCULATE THE SEASONAL DISCOUNTS BELOW: ITEM AMOUNT OF PURCHASE SEASONAL DISCOUNT AMOUNT OF DISCOUNT NET COST TO BUSINESS Lawn mowers $980.00 15% $147.00 $ 833.00 Halloween costumes $327.00 5% $ 16.35 $ 310.65 Christmas Decorations $489.00 20% $ 97.80 $ 391.20 Water skis $1757.00 10% $175.70 $ 1581.30 CALCULATE THE PERCENT OF DISCOUNT AND THE TOTAL DUE IF THE FOLLOWING PROMOTIONAL DISCOUNTS ARE TAKEN: ITEM AMOUNT OF PURCHASE PROMOTIONAL DISCOUNT NET COST TO BUSINESS DISCOUNT % Motorcycles $ 2750.00 $220.00 $2530.00 8% Ski boots $ 1200.00 $120.00 $1080.00 10% Snow boots $ 1750.00 $ 87.50 $1662.50 5% Sail boats $ 7560.00 $113.40 $7446.60 1½% 356 Copyright © Texas Education Agency, 2015. All rights reserved. CALCULATE THE QUANTITY AND/OR CUMULATIVE QUANTITY DISCOUNTS: Refer to the chard to see purchase requirements for discount: 3% 5% 7% 1-10 21-35 36-45 ITEM QUANTITY PURCHASED 9% 12% 14% 17% 20% 46-55 56-70 71-80 81-90 91-100 AMOUNT OF PURCHASE DISCOUNT ALLOWED NET COST TO BUSINESS Tennis shoes 38 pr. $42.00 pr. $111.72 $1484.28 Athletic socks 89 pr. $.37 pr. $ 5.60 $ 27.33 $2.60 ea. $ 49.40 $ 197.60 Backpacks 95 357 Copyright © Texas Education Agency, 2015. All rights reserved. Math TEST: Discounts You purchase three dozen backpacks at $12.50 each. You negotiate the sale with the following terms: 4/15, n/60. The merchandise is delivered on 7-13-13. Find the following: Deadline for discount period Discount amount Deadline for full payment Amount saved with discount _______________________________ $_______________________________ _______________________________ $_______________________________ A shipment of rugs arrives on May 9, 2013 in the amount of $62,471.98. The terms on the invoice are 2/10, n/90. Find the following: Deadline for discount period Discount amount Deadline for full payment _______________________________ Amount saved with discount $______________________________ _______________________________ $______________________________ An Order of CDs is delivered and billed on March 3rd. The total invoice billing is $987.52 and you are granted a 7% promotional discount on the purchase. Payment terms are 2/15, n/45. Find the following: Deadline for discount period Discount amount Deadline for full payment Amount saved with discount _______________________________ $_______________________________ _______________________________ $_______________________________ You purchase a printer for $749.99, less 9%, 7%, 6%. What is the final price for the printer? __________________ 358 Copyright © Texas Education Agency, 2015. All rights reserved. You purchase the following office furniture: Desk $ 750 Chair 300 Filing cabinet 150 Bookcase 240 The vendor has offered a quantity discount of 11%, plus a promotional discount of 5% on the total purchase. What amount did you write a check for? $______________ You order Christmas decorations in June and are offered a 10% seasonal discount. The amount of the purchase totals $672.45 and you successfully negotiate the following terms: Seasonal discount amount $_______________________ Deadline for discount ________________________ Discount amount $_______________________ Full payment amount $_______________________ Amount saved after all discounts $_______________________ The following items were ordered on January 13, 2013: 23 lamps @ $17.50 each 12 tables @ $75.00 each 3 couches @ $210.00 each 6 recliners @ $180 each 8 rugs @ $90 each What is the total order amount before any discounts are offered? $______________ 359 Copyright © Texas Education Agency, 2015. All rights reserved. You were granted a chain discount of less 11%, 8%, 5% and a seasonal discount of 4%. Determine the amount of the purchase after discounts are taken $_______________ The merchandise is delivered and billed on January 26th with the following terms on the Invoice: 4/15, n/60 EOM When is the discount deadline? __________________________ When is the full payment due? __________________________ Amount paid if discount is taken $_________________________ Amount to be saved with the discount $____________________ What is the TOTAL dollar amount saved with all discounts considered? $____________________ Find the answers: (2 pts. for each blank) ITEM PRICE QUANTITY TOTAL Shoes $23.65 22.00 pairs _______ Boots $51.50 14 pair _______ Shoelaces .70 8 doz. _______ Shoe polish .84 10 doz. _______ Purses $22.75 9 ea. _______ Purses $ 8.50 10 ea. _______ 360 Copyright © Texas Education Agency, 2015. All rights reserved. Math TEST KEY: Discounts 1. You purchase three dozen backpacks at $12.50 each. You negotiate the sale with the following terms: 4/15, n/60. The merchandise is delivered on 7-13-13. Find the following: Deadline for discount period July 28, 2013 Discount amount 18.00 Deadline for full payment September 11, 2013 Amount paid with discount $61,222.54 2. A shipment of rugs arrives on May 9, 2013 in the amount of $62,471.98. The terms on the invoice are 2/10, n/90. Find the following: Deadline for discount period May 19, 2013 Discount amount $1249.44 Deadline for full payment August 7, 2013 Amount paid with discount $61,222.54 3. An Order of CDs is delivered and billed on March 3rd. The total invoice billing is $987.52 and you are granted a 7% promotional discount on the purchase. Payment terms are 2/15, n/45. Find the following: Deadline for discount period Discount amount Deadline for full payment April 17 Amount paid with discount $900.02 March 18 $1249.44 4. You purchase a printer for $749.99, less 9%, 7%, 6%. What is the final price for the printer? $596.63 361 Copyright © Texas Education Agency, 2015. All rights reserved. 5. You purchase the following office furniture: Desk $750 Chair 300 Filing cabinet 150 Bookcase 240 The vendor has offered a quantity discount of 11%, plus a promotional discount of 5% on the total purchase. What amount did you write a check for? $1217.52 6. You order Christmas decorations in June and are offered a 10% seasonal discount. The amount of the purchase totals $672.45 and you successfully negotiate the following terms: Seasonal discount amount $67.25 Deadline for discount July 13 Discount amount $24.21 Full payment amount $605.21 Amount saved after all discounts $91.45 7. The following items were ordered on January 13, 2014: 23 lamps @ $17.50 each 12 tables @ $75.00 each 3 couches @ $210.00 each 6 recliners @ $180 each 8 rugs @ $90 each What is the total order amount before any discounts are offered? $3,732.50 You were granted a chain discount of less 11%, 8%, 5% and a seasonal discount of 4%. Determine the amount of the purchase after discounts are taken: $2,787.23 The merchandise is delivered and billed on January 26th with the following terms on the 362 Copyright © Texas Education Agency, 2015. All rights reserved. Invoice: 4/15, n/60 EOM When is the discount deadline? March 15 When is the full payment due? April 29 Amount paid if discount is taken $2,675.74 Amount to be saved with the discount $111.49 What is the TOTAL dollar amount saved with all discounts considered? $1,057.76 8. Find the answers: (2 pts. for each blank) ITEM PRICE QUANTITY TOTAL Shoes $23.65 22 pair $520.30 Boots $51.50 14 pair $721.00 Shoelaces .70 8 dozen $ 67.20 Shoe polish .84 10 doz. $100.80 Purses $22.75 9 ea. $204.75 Purses $ 8.50 10 ea. $ 85.00 363 Copyright © Texas Education Agency, 2015. All rights reserved. Markups Complete the following chart. Remember to include your $$$ and %%% where necessary! ADJUST ACCORDING TO SUBJECT Retail Price Cost $4,597.50 $1,665.00 $ 995.99 $ 445.75 $ $ Mark Up 1.75 $ $3,667.55 $ $ $1,055.99 2.95 each $ 4.99 each .85 $ 775.50 $225.75 $ .95 $5,550.45 .95 Markup % $ 359.25 $ 9.50/ doz. 364 Copyright © Texas Education Agency, 2015. All rights reserved. Find the information needed to complete the problems below: I. The cost of a suit is $174.55. It retails for $299.99. Determine the $MU and the MU% $MU= MU%= II. A DVD player costs $75.00. You mark it up $144.00. Determine the RP and the MU% RP= MU%= III. The following shipment arrives. You will need to price the merchandise and move it to the sales floor. 4 shirts @ $15.50 ea. (cost) $MU $22.50 RP (each) = MU%= 365 Copyright © Texas Education Agency, 2015. All rights reserved. Markups KEY Complete the following chart. Remember to include your $$$ and %%% where necessary! Retail Price Cost $ Mark Up Markup % $4,597.50 $1,665.00 $2,932.50 63.7% (64%) $ 995.99 $ 445.75 $ 550.24 55.2% (55%) $ $ $ .95 54.2% (54%) 1.75 .80 $9,218.00 $5,550.45 $3,667.55 39.7% (38%) $1.80 $ $ .85 47.2% (47%) $1,055.99 $ 280.49 $ 775.50 73.4% (73%) $585.00 $ 225.75 $ 359.25 61.4% (61%) $ $ $ 2.16 ea. 73.2% (73%) $ 3.08 ea. 61.7% (62%) 2.95 each .95 9.50/dz. (.79 ea.) $ 4.99 each $ 22.95/dz. ($1.91 ea.) 366 Copyright © Texas Education Agency, 2015. All rights reserved. Find the information needed to complete the problems below: I. The cost of a suit is $174.55. It retails for $299.99. Determine the $MU and the MU% $MU= $125.44 MU%= 41.8% (42%) II. A DVD player costs $75.00. You mark it up $144.00. Determine the RP and the MU% RP= $219.00 MU%= 34.2% (34%) III. The following shipment arrives. You will need to price the merchandise and move it to the sales floor. 4 shirts @ $15.50 ea. (cost) $MU $22.50 RP (each) = $38.00 MU%= 59.2% (59%) 367 Copyright © Texas Education Agency, 2015. All rights reserved. Markups Practice Calculate the following information where needed: You purchase one dozen desks at $118.00 each. You intend to retail them for $279.99 each. Calculate the $MU and the MU%. What is the total purchase amount? If you were to sell all the desks, what is the dollar amount of total profit that you would make? $MU MU% Total purchase Total amount of profit Ice Cream Sundaes retail for $3.99 each. Each one costs you $.92 to make. Find the $MU and the MU%: $MU: MU%: You purchase two dozen tires to sell in your store. You plan to markup each tire by 67%. Calculate the following to determine the retail price of each stock model of tire: QUANTITY STOCK # UNITS COST $MU RETAIL PRICE 4 SSRvTS1 ea. $75.00 3 TTSRvr5 ea. $38.00 4 YNUSV3 ea. $41.55 2 HMq45t ea. $92.90 3 SKX45v1 ea. $122.90 4 LMX50-V ea. $151.60 4 MRSv55a ea. $99.05 Calculate the following: Socks: $1.28 at cost. RP ______ $MU ______ Towels: $4.08 at cost. MU% = 71% MU% = 38% 368 Copyright © Texas Education Agency, 2015. All rights reserved. RP $MU ______ ______ Shelves: $13.19 at cost. RP ______ $MU ______ MU% = 42% Chairs: $51.88 at cost. RP ______ $MU ______ MU% = 72% Shovels: $13.55 at cost. RP ______ $MU ______ MU% = 35% Hats: $115.05 at cost. RP ______ $MU ______ Shorts: $8.45 at cost. MU% = 31% RP ______ $MU ______ Suitcase: $16.45 at cost. RP ______ $MU ______ Books: $1.45 at cost. MU% = 28% RP ______ $MU ______ Boots: $52.00 at cost. RP ______ $MU ______ MU% = 29% MU% = 39% MU% = 34% 369 Copyright © Texas Education Agency, 2015. All rights reserved. Complete the chart: RETAIL PRICE COST $6.45 $2.18 $MU $19.33 MU% 22% $169.95 $62.66 $11,555.09 $3,200 $19.95 66% $199.99 45% $799.99 $400.00 $15.50 $24.50 $645.00 $49.95 35% $15.66 370 Copyright © Texas Education Agency, 2015. All rights reserved. Markups Practice KEY Calculate the following information where needed: 1. You purchase one dozen desks at $118.00 each. You intend to retail them for $279.99 each. Calculate the $MU and the MU%. What is the total purchase amount? If you were to sell all the desks, what is the dollar amount of total profit that you would make? $MU $ 161.99 MU% 58% Total purchase $1,416.00 Total amount of profit $1,943.88 2.Ice Cream Sundaes retail for $3.99 each. Each one costs you $.92 to make. Find the $MU and the MU%: $MU: $3.07 MU%: 77% 3. You purchase two dozen tires to sell in your store. You plan to markup each tire by 67%. Calculate the following to determine the retail price of each stock model of tire: QUANTITY STOCK # UNITS COST $MU RETAIL PRICE 4 SSRvTS1 ea. $75.00 $302.27 $227.27 3 TTSRvr5 ea. $38.00 77.15 115.27 4 YNUSV3 ea. $41.55 84.36 125.91 2 HMq45t ea. $92.90 188.62 281.52 3 SKX45v1 ea. $122.90 249.52 372.42 4 LMX50-V ea. $151.60 307.79 459.39 4 MRSv55a ea. $99.05 201.10 300.15 4. Calculate the following: Socks: $1.28 at cost. RP $ 4.41 $MU $ 3.13 Towels: $4.08 at cost. MU% = 71% MU% = 38% 371 Copyright © Texas Education Agency, 2015. All rights reserved. RP $MU $ 6.58 $ 2.50 Shelves: $13.19 at cost. RP $22.74 $MU $ 9.55 MU% = 42% Chairs: $51.88 at cost. RP $185.29 $MU $133.41 MU% = 72% Shovels: $13.55 at cost. RP $ 20.85 $MU $ 7.30 MU% = 35% Hats: $115.05 at cost. MU% = 29% RP $162.04 $MU 46.99 Shorts: $8.45 at cost. MU% = 31% RP $ 12.25 $MU $ 3.80 Suitcase: $16.45 at cost. RP $ 26.97 $MU 10.52 Books: $1.45 at cost. RP $ $MU Boots: MU% = 39% MU% = 28% 2.01 .56 $52.00 at cost. RP $ 78.79 $MU 26.79 MU% = 34% 372 Copyright © Texas Education Agency, 2015. All rights reserved. Complete the chart: RETAIL PRICE COST $MU MU% $6.45 $2.18 $4.27 66% $24.78 $19.33 $5.45 22% $169.95 $107.29 $62.66 37% $11,555.09 $8,355.09 $3,200 28% $19.95 $6.78 $13.17 66% $199.99 $109.99 $90.00 45% $799.99 $400.00 $399.99 50% $40.00 $15.50 $24.50 61% $992.31 $645.00 $347.31 35% $49.95 $34.29 $15.66 31% (49.9%) 373 Copyright © Texas Education Agency, 2015. All rights reserved. Leadership Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will identify with successful leadership traits, and they will determine the characteristics necessary of successful leaders. Specific Objectives Students will demonstrate skills necessary for leadership. Students will explain what people look for in a leader. Students will evaluate leadership roles. Students will determine the type of leader they want to be or want to follow. This lesson should take six to seven class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. 130.122 Knowledge and Skills (14) The student demonstrates leadership and teamwork skills in collaborating with others to accomplish goals and objectives. The student is expected to: (A) analyze leadership in relation to trust, positive attitude, integrity, and willingness to accept key responsibilities in a work situation; (B) demonstrate teamwork skills through working cooperatively with others to achieve goals; (C) demonstrate teamwork processes that promote team building, consensus, continuous improvement, respect for the opinions of others, cooperation, adaptability, and conflict resolution; and (E) establish and maintain effective working relationships in order to accomplish the following objectives and tasks: (i) demonstrate effective working relationships using interpersonal skills; (ii) use positive interpersonal skills to work cooperatively with others; (iii) negotiate effectively to arrive at decisions; and 374 Copyright © Texas Education Agency, 2015. All rights reserved. (iv) demonstrate respect for individuals, including those from different cultures, genders, and backgrounds. Business Management 130.121 (c) Knowledge and Skills (5) The student demonstrates the qualities of leadership. The student is expected to: (G) explain the roles and functions of a leader; (H) explain the traits of an effective leader; and (I) define the different types and styles of leadership and explain when each is appropriate, including Autocratic, Democratic, and Free Rein. Interdisciplinary Correlations English 110.42 (b) Knowledge and Skills (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. 375 Copyright © Texas Education Agency, 2015. All rights reserved. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. Speech 110.56 (b) Knowledge and Skills (1)(A) Explain the importance of communication in daily interaction. (2)(E) Participate appropriately in conversations for a variety of purposes. (3)(A) Use appropriate communication in group settings; and (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups. (5)(B) Use language clearly and appropriately. Tasks Students will complete all note sheets per the multimedia presentations. Students will complete assigned activities. Students will participate in group discussions and class activities. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Secure computer lab if one is not readily available. Copy the handout sheets. Have materials ready prior to the start of the lesson. Have incentives ready, if specified in the activity. Have a list of leaders handy to refer to during lecture or use the following website: http://www.hbs.edu/leadership/database/ Instructional Aids Student handouts Multimedia presentations Materials Needed Copies of all activities in this unit Incentives (individually packaged candies) 376 Copyright © Texas Education Agency, 2015. All rights reserved. Equipment Needed Teacher computer Projector (for digital presentation) Introduction Learner Preparation Ask students what they look for in a leader. Ask students what leadership qualities they feel they possess. Ask what positive skills and negative skills attract or sway them from others. Ask students if they have held leadership positions and if so, which type? Ask students what qualities were required of those positions. Hand out Student Notes sheets. Lesson Introduction Have students write a leader’s name that comes to mind on the top of their handout sheet. Present multimedia presentation, “How to be a Team Player,“ and lead class in discussion. (Takes about 15-20 min.) Present multimedia presentation, “Leadership Play Book,” and have students take notes. (Takes about 15 min.) Show “Leaders in the World.” Go around the room and ask students to share the leader’s name they wrote down and tell why they chose that person. How many students chose the same person? 377 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE I. How to be a Team Player A. Are you sensitive when your friend has personal problems? B. Are you on time when you are supposed to meet friends? C. Do you offer support or offer to find someone who can help? D. Do you accept your friends as they are? E. Are you excited for your friends when something good happens to them? F. Do you eagerly lend a helping hand? G. If you answered “Yes” to the questions then you are on your way to being a great teammate! Leadership Play Book II. Together Everyone Achieves More A. What makes a good team? 1. KnowledgeEvery member within the group has important information or skills to share. Learning is a lifelong process. We grow as we learn. B. Cooperation 1. The purpose of this activity is to demonstrate to students that compassion is 2. All team members must work together in harmony. Everyone has a job to do to keep the team operating smoothly. 3. Flexibility: It is important for all team members to be able to adjust their ideas and to be able to set their opinions aside in order to achieve the goal the team is pursuing. NOTES TO TEACHER a necessary quality. Often, students choose their school or team leaders by how popular or smart they are, without considering that anyone with the qualities in this presentation would make a good leader. This lesson is to give introspective thought to each student in order to prepare them for the rest of the activities in this unit. This presentation explains qualities of leaders. Students should write down the notes from the slides to keep in their folders for reference. 378 Copyright © Texas Education Agency, 2015. All rights reserved. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 379 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will present the multimedia presentations and lead the class in discussion during each one. Students will take the personality test and will self-grade to get the results. The teacher will lead the class in a discussion. There are numerous activities in this unit. Once this test has been done, the order in which the activities are done is up to the discretion of the teacher. It is suggested that they be broken up so that they are all completed within the time frame. Note: there are a couple of activities that may be used as sponge activities. The teacher will then hand out all other handouts and the class will discuss them. It is suggested these forms and the activities be kept in the students’ folders for testing and use in the event a student should decide to run for club office. Allow students to complete this activity in pairs. Direct students to the http://www.bls.gov website and search the word leadership. Of the careers that the search results in, select five careers. In each career, click the “What They Do” tab and, for each career, make a list of five verbs that relate to leadership skills. Then tally any words that are duplicates among the five careers. The teacher (or a student recorder) can then write the responses from the pairs, again tallying the duplicate verbs, on the board so then the class can discuss the results as a class. Summary Review There are different personality categories and everyone fits into at least one of them. It is helpful to know what type of personality a person has in order for them to work with others on a team. Personality surveys are helpful for use in clubs and other organizations. Leaders play a dual role when faced with responsibility. Everyone possesses some element of leadership qualities. Evaluation Informal Assessment Teacher monitors during activities to check for understanding. Formal Assessment Daily grade on desk assignments Grade on essay Test grade over material Rubrics for projects 380 Copyright © Texas Education Agency, 2015. All rights reserved. Famous Business Leaders Venn Diagram I. To familiarize students with business leaders, students will research three different business leaders. They can use any search engine or library database for “famous business leaders” or any other phrase that generates detailed results. They may also use the following website: http://www.hbs.edu/leadership/database/. They will select three leaders, read about their biographies, their qualities, and their accomplishments, and record three leadership characteristics for each leader in each of the three circles of the Venn diagram. In the middle section, which overlaps all three circles, the students will record any characteristics that are common to all three leaders. If any characteristics are similar only to two leaders, they can be listed in the section that overlaps the two circles for those two leaders. similar to A & B similar to A & C similar to all three similar to B & C II. After the diagram is completed, write or type a summary paragraph that describes which one of the three leaders above you would prefer to have worked for. Explain why, based on that leaders’ qualities and what you know about yourself and the type of leadership skills that you would prefer in a leader of your team. 381 Copyright © Texas Education Agency, 2015. All rights reserved. Famous Business Leaders Venn Diagram Rubric CATEGORY 20 15 8 Required Elements The diagram includes all required elements as well as additional information. All required elements are included on the diagram. All but one of the Several required required elements elements were are included on missing. the diagram. Use of Class Time Used time well during each class period. Focused on getting the project done. Used time well during each class period. Usually focused on getting the project done. Used some of the Did not use class time well during time to focus on each class period. the project. There was some focus on getting the project done. Attractiveness The diagram is exceptionally attractive in terms of design, layout, and neatness. The diagram is attractive in terms of design, layout, and neatness. The diagram is acceptably attractive though it may be a bit messy. The diagram is distractingly messy or very poorly designed. It is not attractive. Grammar There are no grammatical mistakes on the diagram or summary paragraph. There is one grammatical mistake on the diagram or summary paragraph. There are two grammatical mistakes on the diagram or summary paragraph. There are more than two grammatical mistakes on the diagram or summary paragraph. Student can accurately answer most questions related to facts in the diagram. Student can accurately answer about 75% of questions related to facts in the diagram. Student appears to have insufficient knowledge about the facts or processes used in the poster. Knowledge Gained Student can accurately answer all questions related to facts in the diagram. 1 Total Points - _____________ 382 Copyright © Texas Education Agency, 2015. All rights reserved. The Principals Story Principles of Leadership Directions: Watch the 1st video mentioned at the following website: http://www.pbs.org/pov/principalstory/lesson_plan.php Pay particular attention to the qualities of leadership that are exhibited. Then list the ones that you observed on the document below this paragraph (from the website) and describe the evidence you noticed that back up the skills you recorded. 383 Copyright © Texas Education Agency, 2015. All rights reserved. 384 Copyright © Texas Education Agency, 2015. All rights reserved. Name____________________________ Date______________________ Class____________ Leadership Word Search Directions Find all 15 leadership words by circling words that are either horizontal or vertical. L V I X M C O N T R O L L E A D E R L I V T M M O N X E N B X I B O N A G U R U T I V Y X I O N U O L L O F F I C E R A I C H A R A C T E R G G D A D V I S O R B E A E E I B C U Q C C H O N R O N W S L C H I E F I O M D I R E C T U A B Z S P U N C T U A L D W E L B O S S N N I O T E R E Leader Character Officer Advisor Organizer Chief Boss Guide Direct Punctual Manager Mentor Guru Head Control 385 Copyright © Texas Education Agency, 2015. All rights reserved. DIRECTIONS: Make as many words as you can from the word, “LEADERSHIP” below. You may use a letter more than once ONLY if it appears more than once. LEADERSHIP 386 Copyright © Texas Education Agency, 2015. All rights reserved. IN-CLASS ACTIVITIES To be used with the Leadership Unit You may choose to do all or some of the suggested activities below. Since these are just suggestions, by all means feel free to add your own “spin” to customize the activities for your students. Leadership Activity #1 1. “Who Did It?” a. Make a list of things teenagers may have had the opportunity to do from birth to their current age. (Answers will vary, but here are a few to get you started: played a team sport; played an individual sport; travelled to another country; planted a tree; rode an elephant; rode on a hot air balloon; etc.) The number of opportunities should match the number of students in your class. Give each student a copy of this list and have them go about the room, getting signatures on each activity as it applies to members of the class. Allow about 10 minutes, and then see if anyone was able to get all the blanks filled. b. Discussion: Explain that many people share similar likes and dislikes. This is how groups are established. Ask if anyone found out something about a classmate they did not know before taking part in this activity. Also ask the group if they had trouble getting their list filled out in 10 minutes. Discuss how this could be changed if a team effort were to be used when getting signatures. c. Materials needed: Pre-determined list designed by teacher, paper, and pencil NOTES: 387 Copyright © Texas Education Agency, 2015. All rights reserved. 2. “Marooned” Intended to be used after the multimedia presentations in the Leadership unit. a. Divide the class into teams (by drawing numbers, colors, TV shows, etc.) b. Students are marooned on a deserted island. Depending on how many students are on each team, have each team member list an item they would bring with them if they knew there was a chance they would be stranded. They must then discuss the items and select ONE ITEM per team. c. Team leaders then write their choices on the board. d. Have each team leader explain the entire team’s suggestions and how they arrived at the ONE ITEM. e. Extension: have students hypothesize how life would be different with only the items the entire group brought with them to the island. Point out that the key to a successful operation is COMMUNICATION! If all groups were allowed to communicate with each other, the items could have been coordinated in a more efficient manner. f. Materials needed: paper, pencil, and whiteboard or poster board and markers NOTES: 388 Copyright © Texas Education Agency, 2015. All rights reserved. 3. “Take Me to Your Leader” This activity helps students to recall, brainstorm, and identify various leaders in business and industry. a. Directions: i. Form teams. ii. Instruct the leader of each team to estimate the number of candies their group will need. (DO NOT disclose the objective of this lesson yet!) The leaders will need to get the amount they think they will need and take the candies to their groups. DO NOT LET THEM EAT THE CANDY! When all teams are ready, decide how much time you want to allow, and then give them the student directions. b. Materials needed: Paper/pencil, Internet, assorted candy (miniature bars, individual packages, etc.) Directions to students: The objective of this lesson is to identify as many leaders in business and industry as possible. Your team will need to brainstorm and identify one leader in business or industry for each piece of candy at your table. You will need to list the company and leader associated with it. At the end of the allotted time, your team will have to forfeit any candy that does not correspond to a name on your list! c. After the time allotted has expired, (suggested: 15-20 min.) have each team share their answers with the class. Discuss. Eat the candy as a reward! d. Alternative instructions: i. The business leader MUST be the current leader and/or he or she must still be alive. (This makes it a little tougher.) ii. Divide the requirements into categories, such as Retail, Sports, Technology, Entertainment, Food, and Transportation. (You may want to allow more time, but it is your option.) NOTES: 389 Copyright © Texas Education Agency, 2015. All rights reserved. 4. “Product in a Bag” This product always allows for an interesting discussion! a. Divide the class into teams, using your chosen method. b. Team members will work together to build a product from the items in their paper bag within the allotted time period. (This may take the better part of a class period, but allow time to discuss the results.) c. You will need to prepare the paper bags with the contents prior to class. d. Have each team share their product with the class. Display them in the room. e. MATERIALS NEEDED: Paper bags (one per team); the following items are suggestions, but are not limited to: small paper plates, paper cups, balloons, pipe cleaners, cotton swabs, paper clips, tape, sequins, cotton balls, scissors, a couple of markers, string or yarn, drinking straws, construction paper, paper strips, etc. DIRECTIONS TO STUDENTS: Your team will take the contents of this paper bag and will make a product that could be sold to customers. You will need to use all of the materials in the bag and may not add anything that is not supplied. You are responsible for naming the product and determining how it would be used in the marketplace. f. Discussion: Have each team present their “product” and tell the class its purpose and name. Ask students to relay what steps they took, problems encountered, etc. g. Alternative directions: Have students write a jingle about their product or personalize the product to your school. h. Note the number of groups who use the bags as part of their product! NOTES: 390 Copyright © Texas Education Agency, 2015. All rights reserved. Influential Leaders Report ASSIGNMENT: Research a leader you admire. Type a report with a minimum of 500 words, and include the following: Accomplishments this person has made Contributions he or she has made to society on the local, national, or international level Background Personal triumphs 391 Copyright © Texas Education Agency, 2015. All rights reserved. CHARACTER TRAITS OF A GOOD LEADER Directions: Brainstorm with your partner and develop a list of traits; then be ready to share with the class. Positive Traits Negative Traits What traits did others share that were not on your list? 392 Copyright © Texas Education Agency, 2015. All rights reserved. Suggested Club Activities This list is compiled from various teachers across Texas. Organize an alumni chapter Show movies, films, videos, etc. during lunch Present awards to students who deserve recognition at an assembly on campus Be responsible for an entire assembly at school Set up a student ethics committee Work for improved school attendance Hold an Achievement Day Present a Teacher of the Month award Recognize teachers on their birthdays Build a student lounge our of unused space Improve the school library Paint the hall Serve on principal’s advisory committee Clean trophy cases and polish trophies Conduct tours of the school for incoming freshmen Plan activities for Crime Prevention Week Host an awards breakfast or luncheon each quarter/semester during the year Host a birthday breakfast for teachers once a month Plan an activity to welcome new teachers in the fall Plan a Yearbook Signing Party Host a father/daughter or mother/son lunch, tea, brunch, etc. Senior breakfast Pizza party Chili cooking contest Progressive dinner Scavenger hunt; include food for a local pantry on the list and donate what is collected Sponsor a Career Day Invite a guest speaker each month to talk about careers during lunch Sponsor tours of local college campuses Arrange tours of major businesses in the area Plant a tree to honor a community leader, veterans, or a distinguished citizen Participate in a Toys For Tots campaign Spend time with children at a shelter or orphanage Entertain children while parents vote Entertain children during open house at your school 393 Copyright © Texas Education Agency, 2015. All rights reserved. Maintain a community bulletin board Visit senior citizens in their homes or nursing homes Clean up roadsides and parks Collect books, magazines, etc. for a senior citizens home Set up a clothing drive for those less fortunate Plan a food drive at Thanksgiving, Christmas, or Easter Walk dogs for the animal shelter Sponsor a baby picture contest at your school ( great for football or basketball teams). Have students enter the contest to guess the baby picture “match” up. 394 Copyright © Texas Education Agency, 2015. All rights reserved. Goin’ Global Practicum In Business Management Lesson Plan Performance Objective Upon completion of this lesson, students will understand the significance of conducting business internationally. Specific Objectives Students will discover the interdependence among nations. Students will assess the benefits of international trade. Students will examine the requirements of a balance of trade and its barriers. Students will interpret the standard business practices involved in importing and exporting. Students will determine the cultural, economic, and political factors that should be considered when deciding whether to do business abroad. Students will understand the meaning and effects of outsourcing. This lesson should take 5 class days to complete. Preparation This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. Business Management 130.121 Knowledge and Skills: (2) The student recognizes the importance of planning in an organization. The student is expected to: (I) define global management; and (J) explain how the organization will function in a global environment. Global Business 130.118 Knowledge and Skills: (1) The student identifies steps in implementing the background for starting an international operation. The student is expected to: (A) define global business (8) The student researches the business elements of cultural challenges and diversity. The student is expected to: (A) explain the role of culture in global business; 395 Copyright © Texas Education Agency, 2015. All rights reserved. (B) identify various elements of culture Interdisciplinary Correlations English 110.42(b) Knowledge and skills. (6) Reading/word identification/vocabulary development. The student uses a variety of strategies to read unfamiliar words and to build vocabulary. The student is expected to: (A) expand vocabulary through wide reading, listening, and discussing; and (B) rely on context to determine meanings of words and phrases such as figurative language, idioms, multiple meaning words, and technical vocabulary. (7) Reading/comprehension. The student comprehends selections using a variety of strategies. The student is expected to: Speech (F) identify main ideas and their supporting details; (G) summarize texts; and (J) read silently with comprehension for a sustained period of time. 110.56 (b) Knowledge and skills. (1)(A) explain the importance of communication in daily interaction; (2)(E) participate appropriately in conversations for a variety of purposes; (3)(A) The student uses appropriate communication in group settings; (E) use appropriate verbal, non-verbal, and listening strategies to communicate effectively in groups; (5)(B) use language clearly and appropriately; Tasks Students will take notes and keep them in their notebook. Students will complete all assignments in a timely manner. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Make copies of all handouts for this unit 396 Copyright © Texas Education Agency, 2015. All rights reserved. Secure a computer lab, if one is not readily available to your class Make sure web sites are working and available. Instructional Aids Student handouts Materials Needed Copies of assigned activities Internet Equipment Needed Computer lab Teacher computer Projector (for any digital presentation) Introduction Learner Preparation Ask why is it necessary to get goods from other countries? Ask why our government puts trade restrictions on imports? Ask how do emerging nations become involved in international trade? Lesson Introduction Show the multi-media presentation and lead class in a discussion. Explain how all leading nations are interdependent. Discuss the impact of cultural and social environments on global trade. 397 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI OUTLINE NOTES TO TEACHER Terminology (Students will fill in blanks A. Business Cycle B. Prosperity C. Inflation D. Recession E. Depression II. U.S. and International Trade ”Approximately 1/3 of world-wide production is sold outside of the “home” country; A. Raw materials B. Manufactured goods C. Services as popular exchanges D. Data is transferred III. Businesses are Going Global A. Changing markets B. Foreign markets draw attention C. Competition D. Demand E. Government support Importance of International Trade Over 250,000 U.S. businesses export products 11% of GNP 95% are small to med. Sized Export over $500 billion in products Wholesalers export over $100 billion U.S.is 2nd largest exporter Each student should have a Student Notes sheet to complete during the multi-media presentation. Explain to the class that the vocab will be on an exam so it is important they fill in all blanks. I. U.S. is 1st in imports Have students take notes to keep in notebook. Notes Extension Activity: hand out the assignment sheet and complete in class. You may want the group to partner up or just have each student complete it individually. This is one reason why students should have taken notes! DISCUSS the questions. Assign “Cultural Differences” project. This project will take approximately 3 to 4 class periods to complete and 1 to 2 class periods to present to the class. *Note: prior to the onset of this activity, the teacher will need to go to the website and pre-select the countries to use. Try to get countries that are not popular and those that are not in the news as much, in order for the students to really learn something when researching. U.S. trade deficit in 1971 Forbes Global 2000: Top 25 Countries This activity allows for great class discussion, especially when the students present the final section. Multiple Intelligences Guide Existentialist Interpersonal Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhythmic Naturalist Verbal/Linguistic Visual/Spatial 398 Copyright © Texas Education Agency, 2015. All rights reserved. I. Introduction A. Global business B. International business C. Multinational corporation II. A. B. C. D. E. Common topics today Culture Trade agreements Economic advantage Outsourcing Fair trade III. Culture A. Values 1. religion 2. authority 3. individualism/collectivism B. Business customs 1. dress code 2. gift-giving 3. using a title 4. making appointments 5. negotiating contracts 6. phrases C. Non-verbal communication 1. personal space 2. eye contact 3. smells 4. touching IV. Common trade agreements A. Purpose-to make trade easier between member nations by reducing trade restrictions B. WTO-World Trade Organization C. After going through the facts stated in the outline above regarding international trade, begin a discussion with students about how international business affects them personally Ask how many students buy products online. Have a student record on the board what companies students shop online and whether those companies are based in this country or abroad. Discuss with students the difference between a virtual business and an international or multinational company. A virtual business may (or may not) only exist online and not have any locations in other countries, but a multinational company can have facilities or factories scattered around the world, which can have a big impact on how business is physically conducted in the other countries. Have students in pairs think of a common company and research how many locations it is in and have the pairs discuss the kinds of issues must be considered in those countries EU-European Union D. NAFTA-North American Free Trade Agreement 399 Copyright © Texas Education Agency, 2015. All rights reserved. V. WTO A. Increased international economic growth B. More than 150 members C. Headquartered in Geneva, Switzerland D. Lower tariffs E. Quotas eliminated F. Less financing restrictions VI. EU A. 28 member countries B. Based in Brussels, Belgium C. Eliminated many trade barriers D. Established consistent standards for many products E. Established a common currency to facilitate trade VII. NAFTA A. Canada, Mexico, and United States are member countries B. Reduced some and eliminated other tariffs between the member countries VIII. Economic advantage A. Absolute advantage-when a country can produce a product at a lower cost than other countries can B. Comparative advantage-when a country may have an absolute advantage in producing more than one product, but it is more efficient at C. Can be partially determined by a product’s life cycle . Ask students how NAFTA can affect their lives as a result of living in a state bordering Mexico. Have students research NAFTA and how it has affected Texas, its job market, and any other issues they can uncover. Informally have them take turns presenting their findings. Discuss with students how economic advantage can be the basis of trade. For example, countries produce what they are best at and that they can produce as cheaply as possible. But sometimes countries can import something less expensively than they can produce it, such as the U.S. with oil. We can produce it, but it is more expensive for us to do that on a large scale so we still rely on foreign oil. Discuss the product life cycle with students-introduction, growth, maturity, and decline stages. Explain to students that when we were inventing computers (intro.) and sales were on the increase (growth), other countries developed technology to create competitors (used to be called “clones”) so as computers reached the maturity stage here, other countries could produce them cheaper and our country looked for different variations of the computer such as laptops, etc. Many countries benefitted from this cycle. Have students suggest other products that have gone through the same cycles and how countries benefit. Draw a bell curve diagram to demonstrate the process. 400 Copyright © Texas Education Agency, 2015. All rights reserved. IX. X. Outsourcing A. Transferring functions normally performed within a company to outside of the company B. Can reduce costs of a company C. Can reduce jobs within a company, but can create more jobs to companies who specialized in the outsourced functions Fair Trade A. Promotes equitable trading opportunities in developing countries B. Promotes sustainability and social awareness such as concern for the environment and favorable working conditions Ask students if they have ever contacted tech support online or by phone for any of their products such as phones, software CDs, or DVDs. Most likely many of these people are located in other countries. This is an effective way to introduce outsourcing as an expansion into global business. There is a persuasive essay assignment on Outsourcing later in this unit that will better familiarize students to the concepts, advantages and disadvantages of outsourcing. Show students fair trade web sites such as those that have rules and regulations for what can be considered as fair trade products. producing one over the other, for example, it may be more efficient to product one product domestically and import the other product 401 Copyright © Texas Education Agency, 2015. All rights reserved. Application Guided Practice The teacher will present the multi-media presentation while students take notes using their handout. Students will work in class to complete the Notes Completion Activity to ensure understanding of the material. The projects are student-driven; therefore, the teacher will take on the role of a facilitator after students begin working on them. Have students in pairs write a list of each of the brand names they are either wearing, carrying, or using. Have a student recorder use sticky flip chart paper and place them around the room according to the category of items such as clothing, backpacks, phones, or school supplies. Then have each pair go around the room and write down the brand names for each category on their list. The pairs should research online which brands are manufactured in which countries. Give each pair a blank world map (found later in this lesson) and record in which countries their items are manufactured. In this way students can better understand the impact of global business as it relates to their own lives. Summary Review Why do countries trade with each other? Why do governments put trade restrictions on businesses? Why is it important to an economy to maintain a balance of trade? Which country is most influential according to Forbes “Global 2000: Top 25?” Evaluation Informal Evaluation: Daily assessment of projects. The teacher will become the Facilitator, because the Cultural Differences and Foreign Business activities are student-driven. As a suggestion, the teacher may want to have students evaluate their peers as well. If so, copy extra rubrics ahead of time. Formal Evaluation: Rubrics will be used. 402 Copyright © Texas Education Agency, 2015. All rights reserved. WORLD MAP 403 Copyright © Texas Education Agency, 2015. All rights reserved. Global Economy Student Notes Fill in the blanks as we discuss these ideas. Keep this as a study guide. TERMINOLOGY: ______: North American Free Trade Agreement. ______: World Trade Organization. _______: European Union. International Trade: The in countries. Imports: Products/services Exports: Products/services Indirect Exporting: Marketers with Direct Exporting: Company handles ________responsibilities to market products in other _________. Balance of Trade: The Foreign Production: A company and Joint Venture: or ___________companies in ____________countries with _______ interests develop a _____________to join in __________ ________________activities. Multinational Companies: Businesses that have of products/services to people from another to . country. experience the company; ___________for the ____________of products in other countries. conduct planning for between a country’s and production . in another country. all over the and markets. 404 Copyright © Texas Education Agency, 2015. All rights reserved. Pre-industrial Economy: Based on and ____ development; standard of living. Post-industrial Economy: Based on And consumer produced & marketed in the Gross Domestic Product: The $ value of all country in ______________year. Gross National Product: The total of all goods/services ( produced within a country in one year. Quota: on the numbers of _________can in a country. Tariffs: Subsidy: of business marketplace. produced within a of products placed on imported products to increase the provided to a business to ) ______________. in the development and sale of products. Standard of Living: A Productivity: The Purchasing Power: The a Consumer Price Index: The ____________________: Consists of 4 stages: Prosperity, Recession, Depression and Inflation. of the quality of life for the citizens of a country. output by workers for a period of time. of goods/services that can be bought with $ amount of money. in the of a specified set of goods over _. U.S. and International Trade ”Approximately the country. The bulk of products that Americans use daily are U.S. of world-wide production is sold of . music, movies, cars, airplanes and food items. International Trade is Changing: 405 Copyright © Texas Education Agency, 2015. All rights reserved. Raw materials once were an _____________________ goods/services are most popular. ______________________ (communications, travel, education, and financial) are most popular exchanges between ________________________. commodity; today makes up less than world’s exports. of ___________________is transferred via phone, fiber optics, or satellite on a daily basis. Businesses are Going Global _____________________ are changing. _____________________markets are enticing to _______________businesses who experience dropping sales & profit. Foreign markets are another way to expand Benefit of international marketing: and increase worldwide for products. support is available. Importance of International Trade U.S. economy: over Accounts for over _________________of U.S. exporting businesses are small to medium sized. Manufactures Wholesalers export over $ billion worth of products. U.S. is largest exporter. _________________is #1 exporter. U.S. is #1 Germany is ___________had 1st _____________deficit of the 20th Century in ______________(imports exceeded exports by over $1 billion that year). businesses products. of GNP. over $500 billion of products. __of products. ______importer. 406 Copyright © Texas Education Agency, 2015. All rights reserved. Forbes Magazine Global 2000: Top 25 1. ____________(China; banking) 2. ____________________(China; banking) 3. ___________________________(U.S.; banking) 4. ____________________________(U.S.; conglomerate, owns NBC & Comcast) 5. _________________(U.S.; oil/gas) 6. _________________________________ (U.K.; banking) 7. ________________________(Netherlands; oil/gas) 8. ____________________________(China; banking) 9. ______________________________ (China; oil) 10. ______________________(U.S.; diversified financial) 11. _____________(China; banking) 12. ____________(U.S.; banking) 13. ______________(U.S.; oil/gas) 14. _________________(Germany; world’s largest car manufacturer) 15. __________(U.S.; tech hardware/equipment) 15. ____________(U.S.; retailing) tied with Apple for 15th place 17. _____________(Russia; oil/gas—largest producer in the world) 18. _______(U.K.; oil/gas) 19. ____________(U.S.; banking) 20. ____________________(Brazil; oil/gas) Interpreted: 407 Copyright © Texas Education Agency, 2015. All rights reserved. Global 2000 companies: Include countries $ trillion in revenues $ trillion in assets Employ worldwide Country ranking (543 members) (251 members) (136 members) 408 Copyright © Texas Education Agency, 2015. All rights reserved. Goin’ Global Student Notes Fill in the blanks as we discuss the multi-media presentation. Keep this as a study guide. TERMINOLOGY: NAFTA: North American Free Trade Agreement WTO: World Trade Organization EU: European Union International Trade: The sale of products/services to people in other countries Imports: Products/services purchased from another country Exports: Products/services sold to another country Indirect Exporting: Marketers with exporting experience represent the exporting company; arranges for the sale of products in other countries Direct Exporting: Company handles all responsibilities to market products in other countries Balance of Trade: The difference between a country’s imports and exports Foreign Production: A company owns and operates production facilities in another country Joint Venture: Two or more companies in different countries with common interests develop a relationship to join in commonbusiness activities Multinational Companies: Businesses that have operations all over the world and conduct planning for world-wide markets Pre-industrial Economy: Based on agriculture and rawmaterial development; low standard of living Post-industrial Economy: Based on mix of business & consumer products/services produced & marketed in the global marketplace Gross Domestic Product: The total $ value of all goods/services produced within a country in one year 409 Copyright © Texas Education Agency, 2015. All rights reserved. Gross National Product: The total $value of all goods/services (includingimports) produced within a country in one year Quota: Limits on the numbers of certaintypes of products foreigncompanies can sell in a country Tariffs: Taxes placed on imported products to increase the sellingprice Subsidy: Money provided to a business to help in the development and sale of products Standard of Living: A measure of the quality of life for the citizens of a country Productivity: The average output by workers for a specified period of time Purchasing Power: The amount of goods/services that can be bought with a specific $ amount of money Consumer Price Index: The variance in the cost of a specified set of goods over time BusinessCycle: Consists of 4 stages: Prosperity, Recession, Depression and Inflation Prosperity Recession Recovery Depression U.S. and International Trade The bulk of products that Americans use daily are imported. U.S. exports music, movies, cars, airplanes and food items. 410 Copyright © Texas Education Agency, 2015. All rights reserved. International Trade is changing: Raw materials once were an abundant commodity; today makes up less than 1/3 of world’s exports. Manufactured good/services are most popular. Services (communications, travel, education, and financial) are most popular exchanges between countries. Data is transferred via phone, fiber optics, or satellite on a daily basis. Businesses are Going Global Markets are changing. Foreign markets are enticing to domestic businesses who experience dropping sales & profit. Foreign markets are another way to expand competition and increase worldwide demand for products. Benefit of international: Government support is available. Importance of International Trade U.S. economy: over 250,000 businesses export products. Accounts for over 11% of GNP. 95% of U.S. exporting businesses are small to medium sized. Manufacturers export over $500 billion of products. Wholesalers export over $100 billion worth of products. U.S. is second largest exporter. Germany is #1 exporter. 411 Copyright © Texas Education Agency, 2015. All rights reserved. U.S. is #1 importer of products. Germany is #2 importer. U.S. had 1st trade deficit of the 20th Century in 1971 (imports exceeded exports by over $1 billion that year). Forbes Magazine Global 2000: Top 25 1. ICBC (China; banking) 2. ChinaConstructionBank (China; banking) 3. JPMorganChase (U.S.; banking) 4. GeneralElectric (U.S.; conglomerate, owns NBC & Comcast) 5. ExxonMobil (U.S.; oil/gas) 6. HSBCHoldings (U.K.; banking) 7. RoyalDutchShellOil (Netherlands; oil/gas) 8. AgriculturalBankofChina (China; banking) 9. PetroChina (China; oil) 10. BerkshireHathaway (U.S.; diversified financial) 11. BankofChina (China; banking) 12. WellsFargo (U.S.; banking) 13. Chevron (U.S.; oil/gas) 14. VolkswagenGroup (Germany; world’s largest car manufacturer) 15. Apple (U.S.; tech hardware/equipment) 15. Wal-Mart (U.S.; retailing) tied with Apple for 15th place 17. Gazprom (Russia; oil/gas—largest producer in the world) 412 Copyright © Texas Education Agency, 2015. All rights reserved. 18. BP (U.K.; oil/gas) 19. Citigroup (U.S.; banking) 20. Petrobras (Brazil; oil/gas) Interpreted: Global 2000 companies: Include 63 countries $38 trillion in revenues $159 trillion in assets Employ 87million worldwide Country ranking U.S. (543 members) Japan (251 members) China (136 members) 413 Copyright © Texas Education Agency, 2015. All rights reserved. Global Economy Notes Extension Activity OBJECTIVE: Students will dissect information from their notes to answer the questions. Next, students will design a graph of their choice that interprets the information learned. PROCEDURE: Use your notes from the Global Economy multi-media presentation to complete this activity. (Use only the information from the slides, even though the actual list is more extensive.) 1. What industry had the most listings in the Top 20? 2. What country led the list and how many did it have? 3. What is the percentage of U.S. countries? 4. Which country had the highest percentage of listings? 5. List the country or countries with the lowest percentage of listings. 6. Make a graph of the countries that depicts the information on the slides. (Greatest to least) 414 Copyright © Texas Education Agency, 2015. All rights reserved. Foreign Business Project Country Selection Teacher’s Directions: You will need two copies of this list (or add your own selections). One is to be cut in strips so the students can draw to see which country (and partner) they will get and the other is to be used to write the students’ names beside the country so you will have record of which students are assigned to which country. Finland Wales Portugal Denmark Australia Peru Uruguay Nigeria Turkey Poland New Zealand 415 Copyright © Texas Education Agency, 2015. All rights reserved. Algeria Austria Norway India Columbia Greenland Korea Switzerland 416 Copyright © Texas Education Agency, 2015. All rights reserved. Cultural Differences I. Global Union OBJECTIVE: Students will research an assigned country to obtain required information. The final product will be a multi- media presentation of information; ultimately including products the students recommend to be sold in their respective country, as well as products which could be imported to the U.S. for sale. PROCEDURE: You have been assigned a country to research using the website below. You are to read over the following categories and take notes. Compare your country’s information with the United States. www.cia.gov/library/publications/the-world-factbook/ Country Language Religion General Attitudes: ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Personal Appearance: _____________________________________________________________________________________ _____________________________________________________________________________________ 417 Copyright © Texas Education Agency, 2015. All rights reserved. _____________________________________________________________________________________ _____________________________________________________________________________________ CUSTOMS AND COURTESIES 1. Greetings _____________________________________________________________________________________ _____________________________________________________________________________________ 2. Gestures _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ 3. Visiting _____________________________________________________________________________________ _____________________________________________________________________________________ 4. Eating _____________________________________________________________________________________ _____________________________________________________________________________________ Lifestyle 1. Family _____________________________________________________________________________________ _____________________________________________________________________________________ 418 Copyright © Texas Education Agency, 2015. All rights reserved. 2. Dating/Marriage _____________________________________________________________________________________ _____________________________________________________________________________________ 3. Diet ______________________________________________________________________________________ ______________________________________________________________________________________ 4. Recreation ______________________________________________________________________________________ ______________________________________________________________________________________ 5. Commerce ______________________________________________________________________________________ ______________________________________________________________________________________ SOCIETY 1. Government ______________________________________________________________________________________ ______________________________________________________________________________________ 2. Economy ______________________________________________________________________________________ ______________________________________________________________________________________ 3. Transportation/communication ______________________________________________________________________________________ ______________________________________________________________________________________ 4. Education 419 Copyright © Texas Education Agency, 2015. All rights reserved. ______________________________________________________________________________________ ______________________________________________________________________________________ Literacy Rate: 5. Health ______________________________________________________________________________________ ______________________________________________________________________________________ Life Expectancy: 420 Copyright © Texas Education Agency, 2015. All rights reserved. II. Culture Grams Project Continued… Now that you have concluded your investigation, you will now complete Part II. Design a multi-media presentation about your country which includes information you discovered in Part 1. Then determine 5 U.S. products you would market to the people in your country. The product may already be in existence, but you are to invent your own Brand Name and Logo for each one. Then determine 3 products your country could import to the U.S. Prepare a multi-media presentation documenting your research of your assigned country and all 8 products. BE CREATIVE. Also, be prepared to present your project to the class. U.S. PRODUCTS TO MARKET TO Type in your answers below and save this in a word processed file. Product #1 _________________________ Why? _______________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Product #2 ___________________________ Why? ______________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Product #3 Why? ______________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ 421 Copyright © Texas Education Agency, 2015. All rights reserved. Product #4 Why? ______________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Product #5 Why? ______________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ PRODUCTS TO BE EXPORTED TO MARKET WITHIN THE U.S.: Product #1 Why? ______________________________________________________________________________________ ______________________________________________________________________________________ Product #2 Why? ______________________________________________________________________________________ ______________________________________________________________________________________ Product #3 Why? ______________________________________________________________________________________ ______________________________________________________________________________________ 422 Copyright © Texas Education Agency, 2015. All rights reserved. Cultural Differences Presentation Rubric Country : Name: Teacher:____________________________ Date of Presentation:________Title of Work_________________________________________ 1 Organization Content Knowledge Visuals Mechanics Delivery 2 Audience cannot Audience has understand presentation difficulty following because there is no presentation sequence of because student information. jumps around. 3 Student presents information in logical sequence which audience can follow. Student does not have Student is Student is at ease grasp of information; uncomfortable with with content, but student cannot answer information and is fails to elaborate. questions about subject. able to answer only rudimentary questions. 4 Student presents information in logical, interesting sequence which audience can follow. Student demonstrates full knowledge (more than required) with explanations and elaboration. Student used visuals to reinforce screen text and presentation. Student used no visuals. Student occasional used visuals that rarely support text and presentation. Visuals related to text and presentation. Student's presentation had four or more spelling errors and/or grammatical errors. Presentation has no Presentation has no more than two misspellings or misspellings and/or grammatical errors. grammatical errors. Presentation had three misspellings and/or grammatical errors. Student mumbles, Student incorrectly incorrectly pronounces pronounces terms. terms, and speaks too Audience members quietly for students in have difficulty the back of class to hear. hearing presentation. Student's voice is clear. Student pronounces most words correctly. Student used a clear voice and correct, precise pronunciation of terms. Total----> Teacher Comments: 423 Copyright © Texas Education Agency, 2015. All rights reserved. Business Customs Comic Strip Directions: Students will create a six-panel comic strip (using any online comic strip creator) that displays a conversation between at least two characters discussing at least eight different business customs for a chosen country. Have students draw country names from a hat. Students can conduct Internet research to learn about customs such as the following: gift-giving, planning a meeting, business attire, punctuality, using first name or title, negotiating, entertaining, topics of conversation, common phrases, public behavior, and other appropriate business topics. The comic strip should show a conversation that demonstrates understanding of the significance of each of the eight customs to the chosen country. The conversations should be appropriate and the comic strip should be attractive and easy to follow for the reader. 424 Copyright © Texas Education Agency, 2015. All rights reserved. Business Customs Comic Strip Rubric CATEGORY Clarity and Neatness 20 Comic strip is easy to read and all elements are clearly written, labeled, or drawn. 15 8 Comic strip is easy to Comic strip is hard to read and most elements read with rough are clearly written, drawings and labels. labeled, or drawn. 1 Comic strip is hard to read and one cannot tell what goes where. No spelling or grammatical mistakes on the comic strip. Required Elements Comic strip included all required elements as well as a few additional elements. Content All content is in the students' own words and is accurate. No spelling or grammatical mistakes on the comic strip. Several spelling and/or grammatical errors on the comic strip. Use of Time Used time well during most class periods. Spelling & Grammar Used time well during each class period. One spelling or grammatical error on the comic strip. Comic strip included all Comic strip included all One or more required required elements and required elements. elements was missing one additional element. from the comic strip. Almost all content is in At least half of the the students' own words content is in the and is accurate. students' own words and is accurate. Less than half of the content is in the students' own words and/or is accurate. Used time occasionally Used time poorly most during some class of the time. periods. Total Points ____________ 425 Copyright © Texas Education Agency, 2015. All rights reserved. Foreign Business Project: Planning an Itinerary You are in charge of planning a seven day itinerary for 30 foreign business executives who will be in the Dallas, Texas area. Incorporate both sports and entertainment activities as well as lodging, transportation and dining. Consider as well that these executives will be in town for a technology conference and will attend meetings for four hours each day for four of the days they are in town. Keep in mind that considerations must be made for how a country is represented to companies who do business with each other and all the issues to be taken into account such as respecting customs, cultures. among other things. Remember the following when researching and planning: You must promote the DFW Metroplex in a positive manner You will draw to determine what country your guests are from. What are the possible custom conflicts you may encounter? You decide what time of year or month; however, think about when they will arrive and depart. How will you “sell” Dallas? What key places and events will you include? Your presentation must include a mixture of: Sporting Events Entertainment Events Cultural Events Where and when will meals take place and at what cost? Remember foreign customs! You may not repeat a restaurant in your plan. Your guests may only eat four meals in the hotel. Are your guests male or female? Where will the conference be held? (Registration is paid separately and is not part of this activity.) What considerations have you taken regarding language barriers? What will you include in the host/hostess gifts? ( “goody bags”) What brochures will you include in the information packet? What are the cost factors per person and as a group? No “Gentlemen’s” Clubs or bars. Sorry about that!!!! Keep your expenditures to no more than $5,000 per person. (Airfare not included.) 426 Copyright © Texas Education Agency, 2015. All rights reserved. Project Pointers You will be graded on the following: Participation with your partner Daily work on computer Appropriateness of your selections PowerPoint presentation to the class (oral) Appearance of PowerPoint presentation (minimum of 14 slides) Your appearance Realistic nature of project You pick the time of year they are coming! Find out important info about your country What about customs? No faux pas! Allow two days for travel; however, these days DO NOT count toward the conference time frame Maximum of 4 people per hotel room Think about time allowances (drive time within the Metroplex, etc.) Presentation: Audience will be from the “country” which has been assigned to you Consider any cultural food restrictions You must secure transportation. Rental cars will not be an option. Remember: no activity may be repeated! You will have to research the hotel occupancy tax for your location and calculate the tax per room per night. Your company will handle payment of all activities and meals, etc. You must keep a running total of all expenses (use a spreadsheet). Do not forget to include all gratuities! (Wait staff, chauffeur, hotel, etc.) You and your partner will receive a commission of 6% per visitor in the group. Make sure you show your guests a GOOD time! Calculate how much your company made on the entire booking. (Hint: revenues less expenses.) ***Both people must present Be as detailed as possible. Be as creative as possible. Think outside the box. 427 Copyright © Texas Education Agency, 2015. All rights reserved. Detail Sheet: Record each person’s responsibilities for this project. Check off the tasks as they are completed. This will be a graded portion of your project. Assigned Task Name 428 Copyright © Texas Education Agency, 2015. All rights reserved. Teacher-Facilitator Rubric (To be used to grade daily work as part of a major group or partner project) Name: Date: Teacher:____________________ Title of Work: _______________________ Skills Criteria Helping The teacher observed the students offering assistance to each other. Listening The teacher observed students working from each other's ideas. Participating: The teacher observed each student contributing to the project. Persuading: The teacher observed the students exchanging, defending, and rethinking ideas. Sharing: The teacher observed the students offering ideas and reporting their findings to each other. Points 0 10 15 20 None of the Some of the Most of the All of the Time Time Time Time None of the Some of the Most of the All of the Time Time Time Time None of the Some of the Most of the All of the Time Time Time Time None of the Some of the Most of the All of the Time Time Time Time None of the Some of the Most of the All of the Time Time Time Time Total Points Teacher Comments: 429 Copyright © Texas Education Agency, 2015. All rights reserved. Name: Date: Foreign Business Project Rubric Title: Process Below Avg. Satisfactory Excellent 1, 2, 3 4, 5, 6 7, 8, 9 2. Properly organized to complete project 1, 2, 3 4, 5, 6 7, 8, 9 3. Managed time wisely 1, 2, 3 4, 5, 6 7, 8, 9 1, 2, 3 4, 5, 6 7, 8, 9 1, 2, 3 4, 5, 6 7, 8, 9 Below Avg. Satisfactory Excellent 1. Format (required # of slides present) 1, 2, 3 4, 5, 6 7, 8, 9 2. Mechanics of speaking/writing 1, 2, 3 4, 5, 6 7, 8, 9 3. Organization and structure 1, 2, 3 4, 5, 6 7, 8, 9 4. Creativity 1, 2, 3 4, 5, 6 7, 8, 9 5. Demonstrates knowledge 1, 2, 3 4, 5, 6 7, 8, 9, 10 Has clear vision of final product Directions were followed 4. Acquired needed knowledge base 5. Communicated efforts with teacher Product (Project) Total Score: Teacher’s Comments: 430 Copyright © Texas Education Agency, 2015. All rights reserved. Outsourcing Persuasive Essay Visit the PBS web site: http://www.pbs.org/pov/lasttrainhome/lesson-ethics-outsourcing.php and read through the ideas presented. Watch the short video entitled “The World’s Largest Human Migration” and discuss with them what obligations a country may or may not have regarding working conditions if they have facilities in other countries. Should they follow that country’s standards or the home country’s standards? Divide the class into pairs and have each student pick a side. There are articles at the web site that they can use to help research their side. They will each write an organized one- to two- page paper presenting evidence to support their side. Use the attached rubric for evaluation. 431 Copyright © Texas Education Agency, 2015. All rights reserved. Outsourcing Persuasive Essay Rubric Name: Date: Teacher:____________________ Title of Work: _______________________ 1CATEGORY 4 - Above Standards 3 - Meets Standards 2 - Approaching Standards Below Standards Score Position The position The position A position statement is There is no Statement statement provides a statement provides present, but does not position clear, strong a clear statement of make the author's statement. statement of the the author's position position clear. author's position on on the topic. the topic. Support Includes more than 3 Includes 3 pieces of Includes 2 pieces of Includes 1 or fewer for pieces of evidence evidence (facts, evidence (facts, statistics, pieces of evidence Position (facts, statistics, statistics, examples, examples, real-life (facts, statistics, examples, real-life real-life experiences) experiences) that support examples, real-life experiences) that that support the the position statement. experiences). support the position position statement. statement. Grammar Author makes no Author makes 1-2 Author makes 3-4 errors Author makes & Spelling errors in grammar or errors in grammar or in grammar or spelling more than 4 errors spelling that distract spelling that distract that distract the reader in grammar or the reader from the the reader from the from the content. spelling that content. content. distract the reader from the content. Transitions A variety of Transitions show Some transitions work The transitions thoughtful transitions how ideas are well, but some between ideas are are used. They clearly connected, but there connections between unclear OR show how ideas are is little variety ideas are fuzzy. nonexistent. connected Sentence All sentences are Most sentences are Most sentences are well Most sentences Structure well-constructed with well-constructed constructed, but there is are not wellvaried structure. and there is some no variation is structure. constructed or varied sentence varied. structure in the essay. 432 Copyright © Texas Education Agency, 2015. All rights reserved. Scholarships for Post-Secondary Options Practicum in Business Management and Administration Lesson Plan Performance Objective Upon completion of this lesson, each student will create an organized structure and the files needed to apply to multiple scholarships. Specific Objectives Students will locate five scholarships that they meet the requirements for. Students will create an organized file system for the documents required by the scholarship. Students will write three essays appropriate to submit with scholarship applications. Students will request and collect at least three references to be submitted with scholarship applications. Students will write thank you letters to anyone who writes references. Students will create a calendar to track the due dates of the scholarships. This lesson should take eight to 10 class days to complete. Preparation TEKS Correlations (1) The student knows the employability characteristics of a successful worker in the modern workplace. The student is expected to: (D) apply the competencies related to resources, information, interpersonal skills, systems, and technology in appropriate settings and situations. (2) The student relates communication, mathematics, and science to the requirements of the student's chosen field. The student is expected to: (A) demonstrate effective verbal and written communication skills with individuals from varied cultures, including fellow workers, management, and customers. (9) The student applies communication, mathematics, and science knowledge and skills to job-related activities. The student is expected to: (A) use written, verbal, and visual communication techniques consistent with industry standards; and (B) use mathematics concepts in communication technology. 433 Copyright © Texas Education Agency, 2015. All rights reserved. 110.34. English Language Arts and Reading, English IV (One Credit), Beginning with School Year 20092010 (15) Writing/Expository and Procedural Texts. Students write expository and procedural or work- related texts to communicate ideas and information to specific audiences for specific purposes. Students are expected to: (B) write procedural and work-related documents (e.g., résumés, proposals, college applications, operation manuals) that include: (i) a clearly stated purpose combined with a well-supported viewpoint on the topic; (ii) appropriate formatting structures (e.g., headings, graphics, white space); (iii) relevant questions that engage readers and address their potential problems and misunderstandings; (iv) accurate technical information in accessible language; and (v) appropriate organizational structures supported by facts and details (documented if appropriate). (16) Writing/Persuasive Texts. Students write persuasive texts to influence the attitudes or actions of a specific audience on specific issues. Students are expected to write an argumentative essay (e.g., evaluative essays, proposals) to the appropriate audience that includes: (A) a clear thesis or position based on logical reasons with various forms of support (e.g., hard evidence, reason, common sense, cultural assumptions); (B) accurate and honest representation of divergent views (i.e., in the author's own words and not out of context); (C) an organizing structure appropriate to the purpose, audience, and context; (D) information on the complete range of relevant perspectives; (E) demonstrated consideration of the validity and reliability of all primary and secondary sources used; (F) language attentively crafted to move a disinterested or opposed audience, using specific rhetorical devices to back up assertions (e.g., appeals to logic, emotions, ethical beliefs); and (G) an awareness and anticipation of audience response that is reflected in different levels of formality, style, and tone. (18) Oral and Written Conventions/Handwriting, Capitalization, and Punctuation. Students write legibly and use appropriate capitalization and punctuation conventions in their compositions. Students are 434 Copyright © Texas Education Agency, 2015. All rights reserved. expected to correctly and consistently use conventions of punctuation and capitalization. (19) Oral and Written Conventions/Spelling. Students spell correctly. Students are expected to spell correctly, including using various resources to determine and check correct spellings. Tasks Day 1: Scholarship & Funding Opportunities Teacher presentation on scholarships and demonstration of finding scholarships. Students will identify two sources of scholarships. Day 2: Getting Organized Teacher presentation on scholarship process and organizations. Students will identify two additional sources of scholarships. Students will create a digital system to organize and track scholarship applications. Students will identify the common elements of scholarship applications, including but not limited to, transcripts, resumes, essays, photographs, and letters of recommendation. Day 3: Keeping Track of Time Teacher presentation on time keeping and calendaring. Students will identify one additional source of scholarships. Students will create a plan for five scholarships with a calendar timeline to complete and submit the materials. Day 4: Resumes Teacher presentation on writing resumes. Students will write resumes. In partners, students will edit and review resumes. Day 5: References Teacher presentation on getting personalized references. Student will write an email that can be used to solicit references. Students will contact at least three individuals for reference letters for each scholarship. Day 6- 8: Writing essays Teacher presentation on writing scholarship essays. Students will write and edit one essay per day. 435 Copyright © Texas Education Agency, 2015. All rights reserved. In pairs, students will review and revise edits. Essays can be written in class or assigned as homework. Day 9: Collecting Transcripts Students will collect necessary transcripts from high school or college programs. Students will work on documentation in folder system. Students will be editors for each other’s work for proof and review. Students will contact/follow-up with individuals for reference letters. Students will scan and organize reference letters. Students will write thank you letters to references. Day 10: Finalize Project Students will finalize project. Students will complete a self-evaluation of the project using the rubric. Students will submit final USB flash drive or link to collaborative drive. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Find scholarships that would be appropriate for your cluster area. Find scholarship listings for your local community. Pull example resumes. Each year, ask students for samples to share with other students. Instructional Aids Scholarship websites Grading rubric Internet Materials Needed USB flash drives or collaborative drives Equipment Needed Computers (for students to complete project) Projector (for digital presentation) Scanner to scan recommendation letters 436 Copyright © Texas Education Agency, 2015. All rights reserved. Outline MI Outline I.Explain different types of funding I. Apply for Financial Aid 1. Scholarships 2. National Grants 3. Pell Grants 4. Service Commitment: AmeriCorps, PeaceCorps, ROTC, Military 5. Local schools / living at home 6. What Kinds of Scholarships 7. University / College 8. National 9. State 10. Organizational 11. Local 12. Scholarship Searches & Strategies 13. Search sites & aggregators 14. Professional organizations 15. Local organizations 16. School counselors Instructor Notes Talk through the different types of funding for post-secondary education. Open the discussion to see what the students have thought about using. Give examples of the different types of scholarships someone may find at each level. Add appropriate examples from your own industry. Help students find scholarships that would be beneficial to them. By looking at the scholarships that they found, have a discussion about the common elements that students have found. Based on your school’s security, find out what collaborative drives are available. Show different types of calendar templates. Allow students to use what they will actually follow – even their smart phones. Provide examples of student resumes. Help students brainstorm whom they could ask to be a reference. Essays may take more or less 437 Copyright © Texas Education Agency, 2015. All rights reserved. II. 17. Lists 18. Emails 19. Scholarship Process 20. Key components Personal information 1. Resume 2. Academic information time in the classroom depending on your own schedule and how much writing they can do at home. Check with your own school about the transcript request process. Give a copy of a rubric to each student for a self-evaluation. 3. Community information 4. Essay 5. References 6. Transcripts 7. Due dates 8. Organization 9. File types 10. USB flash drives or collaboration drives 11. Keeping Track of Time 12. Start early 13. December due dates 14. Documentation of enrollment / grades 15. Resume 16. Content types 17. Writing tips 18. Example 19. Content Ideas 438 Copyright © Texas Education Agency, 2015. All rights reserved. 20. Reference letters 21. Reference process 22. Get more letters than you need 23. Write thank you notes 24. Scholarship Essays 25. Good writing 26. Flow / structure 27. Memorable 28. Tell your story 29. Share your heart 30. Stand out from other students 31. Essay ideas 32. Transcripts 33. Ordering and organizing 34. Finalize Project 35. Self-review 36. Finalize project pieces 37. Submit Multiple Intelligences Guide Interpersonal Existentialist Intrapersonal Kinesthetic/ Bodily Logical/ Mathematical Musical/Rhyth mic Naturalist Verbal/Linguistic Visual/Spatial 439 Copyright © Texas Education Agency, 2015. All rights reserved. Application The application for this lesson is outlined in the Scholarship Planning Project and Rubric at the end of this lesson. Extension Create a bulletin board to share the successes of each scholarship received. One idea is to have fake checks that can be put up on the board. You can also track how much total funding each class receives. Summary Review What do you think scholarship committees are looking for when they review resumes, essays, and letters of recommendations? Where are the best places to find scholarships? Evaluation Informal Assessment Instructor will observe students during Independent Practice. Instructor will assist students as needed. Formal Assessment Use the Scholarship Planning Rubric to evaluate. 440 Copyright © Texas Education Agency, 2015. All rights reserved. Scholarship Resources Handout You can search for scholarship listings and find many sites that include listings of scholarships. Here are a few to get you started. Every Chance Every Texan o http://www.everychanceeverytexan.org/funding/aid/faidalpha.php My College Options (Texas) o https://www.mycollegeoptions.org/TX/0/Texas/search-results-scholarship-search-bylocation.aspx College Scholarships (Texas) o http://www.collegescholarships.org/states/texas.htm College Scholarships (Subjects) o http://www.collegescholarships.org/scholarships/subject-specific.htm Big Future by the College Board o https://bigfuture.collegeboard.org/scholarship-search Student Scholarships o http://www.studentscholarships.org/ Some school districts have great scholarship listings too: Austin ISD o https://www.austinisd.org/scholarships Arlington ISD o http://www.aisd.net/AISD/Default.aspx?alias=www.aisd.net/aisd/scholarships Mesquite ISD o http://www.mesquiteisd.org/college-scholarships/ Fort Worth ISD o http://www.fwisd.org/files/_FFAsx_/a22733bd372513063745a49013852ec4/scholarship_s enior.pdf Houston ISD o http://www.houstonisd.org/site/default.aspx?PageID=110473 Waxahachie ISD o http://schools.wisd.org/default.aspx?name=whs.scholarships Scholarship Aggregators There are many sites that help you find scholarships. You can use them to help find the scholarships, but we recommend that you use it only as a directory and submit directly to the organization instead of through the aggregator site. There are many scams where you have to pay to get scholarships. You should never have to pay anything to receive a scholarship. 441 Copyright © Texas Education Agency, 2015. All rights reserved. Scholarship Project For this project, you will be setting up your own plan to apply for scholarships that you meet the requirements for. You will collect files and documents to do this. There are two options for completing this task. A) Collaborative Drives – This option is valuable if you want to be able to work with your teachers and parents. You can share documents and get help with reviewing documents very easily. B) A USB flash drive – If your school limits the access to a collaborative drive or file sharing, then a USB flash drive is a good way to bring the documents back and forth to school and home. Requirements 1. Identify at least five scholarships for which you meet the requirements. 2. For each scholarship, create a folder in either a USB flash drive or virtual drive. Name that folder to correspond to the name of the scholarship. a. In each folder, create a document named REQUIREMENTS that lists with each of those requirements. 3. Create a folder called ESSAYS. a. In this folder, you will put any essay that you have written as a scholarship essay or for a class that could be used as content in a scholarship essay. b. Review the current essays in “Apply Texas” if you are planning on attending school in Texas. c. Include at least three different essays in your folder. 4. Create a folder called RECOMMENDATIONS. a. In this folder, you will file any letters of recommendations that you have been able to collect. These are best if they have been signed, scanned, and can be reprinted or sent digitally if needed. b. Include at least three letters of recommendation. i. A teacher ii. An administrator iii. A member of the community 5. Create a folder called RESUMES. a. In this folder, you will file a copy of your resume. Some scholarships will require different lengths. Therefore, if you create a new version, keep any copies in this folder and save with the name of the file relevant to the type of resume that it is (For example, “OnePaged Resume” or “Two-Paged Resume). b. Include at least one resume in this folder. 6. Create a CALENDAR to document the due date of each scholarship. a. If you are using a collaborative drive with a calendar app, you can make this in a shared Calendar that you can share with your family. 442 Copyright © Texas Education Agency, 2015. All rights reserved. b. If you are using digital file share site or a USB flash drive, you can make a calendar in a table in a document, spreadsheet, or a calendar template for a slide. 443 Copyright © Texas Education Agency, 2015. All rights reserved. Scholarship Planning Rubric 0 Poor/Not Evident Scholarships were identified, however, they were not an appropriate match for the qualifications of the student. The drive is not organized. 1 Needs Improvement Four scholarships were identified that match the qualifications of the student. 2 Exemplary Five scholarships were identified that match the qualifications of the student. The drive includes a folder for each scholarship. Requirements The requirement listing is not included. Essay 1 The first essay is missing or is too short to be considered for a scholarship. Essay 2 The second essay is missing or is too short to be considered for a scholarship. Essay 3 The third essay is missing or is too short to be considered for a scholarship. Recommendations Zero to one recommendation letters are included. A resume is not included in a folder. Some requirements for scholarships are missing in the folder structure. The first essay does not align well to the prompt or may not be appropriate yet without revision for scholarship consideration. The second essay does not align well to the prompt or may not be appropriate yet without revision for scholarship consideration. The third essay does not align well to the prompt or may not be appropriate yet without revision for scholarship consideration. Two recommendation letters are included. The drive includes a well-organized structure with a folder for each scholarship. Requirements for each scholarship are listed in each folder. Scholarship Identification Folders Created Resumes Calendar A calendar is not included. Writing The writing needs significant revisions with many errors in grammar or mechanics. A resume is included in a folder that needs revisions to be able to appropriately highlight the student’s academic career for scholarship consideration. A calendar is created to document due dates for each of the scholarships identified, but the formatting is not clean and professional. The writing needs revisions with some errors in grammar or mechanics. The first essay aligns well with the prompt and would be an appropriate essay to submit for scholarship consideration. The second essay aligns well to the prompt and would be an appropriate essay to submit for scholarship consideration. The third essay aligns well to the prompt and would be an appropriate essay to submit for scholarship consideration. Three recommendation letters are included. A resume is included in a folder that appropriately highlights the student’s academic career for scholarship consideration. A professional, well-formatted calendar is created to document due dates for each of the scholarships identified. The writing is exemplary with no errors in grammar or mechanics. 444 Copyright © Texas Education Agency, 2015. All rights reserved. Peer Review for Essay Writer: ____________________________________________________________________________ Peer Reviewer: _____________________________________________________________________ Essay Prompt: ______________________________________________________________________ Scholarship Organization: ____________________________________________________________ Yes/No Notes Does the essay meet the prompt? Does the essay meet the goals of the scholarship organization? Does the essay convey a personal tone and voice? Does the essay maintain good organization, structure, and flow? Does the essay maintain correct writing grammar and mechanics? Is the essay unique and memorable? 445 Copyright © Texas Education Agency, 2015. All rights reserved. ePortfolio Information Practicum in Business Management Lesson Plan Performance Objective Upon completion of this lesson, each student will be able to define, maintain, and utilize a career ePortfolio. Specific Objectives Students will learn to define a career eportfolio. Students will identify the types of information employers want to see in a potential employee’s career eportfolios. Students will prepare a career eportfolio for post-secondary education and/or career development. Students will maintain a career eportfolio. This lesson should take 10 class days to complete. Preparation TEKS Correlations This lesson, as published, correlates to the TEKS listed immediately below. Any changes/alterations to the activities may result in the elimination of any or all of the T EKS listed. Reading I, II, III 110.47(b) o (1) The student uses the following word recognition strategies. The student is expected to: (A) Apply knowledge of letter-sound correspondences, language structure, and context to recognize words; (B) Use reference guides such as dictionaries, glossaries, and available technology to determine pronunciations of unfamiliar words; o (2) The student acquires an extensive vocabulary through reading and systemic word study. The student is expected to: (A) Expand vocabulary by reading, viewing, listening, and discussing; (B) Determine word meanings through the study of their relationships to other words and concepts such as content, synonyms, antonyms, and analogies; o (4) The student comprehends text using effective strategies. The student is expected to: (A) Use prior knowledge and experience to comprehend; (B) Determine and adjust purpose for reading; and 446 Copyright © Texas Education Agency, 2015. All rights reserved. (D) Summarize texts by identifying main ideas and relevant details. Public Speaking I, II, III 110.57 (b) o (4) Organization. The student organizes speeches. The student is expected to: (B) Organize speeches effectively for specific topics, purposes, audiences, and occasions. o (7) Delivery. The student uses appropriate strategies for rehearsing and presenting speeches. The student is expect to: (C) Develop verbal, vocal, and physical skills to enhance presentations. Tasks Have students create an eportfolio using the Portfolio Guidelines. They will choose a sample of their current work to add to the eportfolio and evaluate each entry by completing the Student Reflection Sheet before adding the document to the eportfolio. Students will obtain company information from employee handbooks or trade journals. Accommodations for Learning Differences It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website (cte.unt.edu). Preparation Secure the computer lab if you do not have immediate access to one in your classroom. Copy the handout sheets and rubric for the students Instructional Aids Student handouts Grading rubric Internet Materials Needed 1. ePortfolio Order and Checklist handout for each student 2. ePortfolio (Digital Portfolio) Rubric for each student 3. Mission Statement/Goals Rubric for each student 4. Career and Technical Education Request for Letter of Recommendation handout for each student Equipment Needed Computers (for students to complete eportfolio) Projector (for digital presentation) 447 Copyright © Texas Education Agency, 2015. All rights reserved. Scanner to scan pictures or materials brought to class This is a continuation and completion of the student portfolio created previous courses. However, this lesson has a more structured outline of questions that must be answered on the ePortfolio website. Assignment Outline: Day 1 = Show rubric and example website; retrieve or create students’ own account. Day 2 = Cover sheet, Table of Contents, and Letter of Introduction, Day 3 = Explain the application portion of the eportfolio and complete Day 4 = Resume’ Day 5 = Academic Skills and Certifications Day 6= Letters of Recommendation and Special Interests. Days 7-10 = ePortfolio Presentations Application Guided Practice Using the digital presentation, the teacher will go over the requirements of this project. The student will follow along and make notes on their hard copy. 448 Copyright © Texas Education Agency, 2015. All rights reserved. Student Portfolio Guidelines Student portfolios should include: A. Cover sheet – identifies the student B. Table of contents – listing of entries C. Letter of Introduction – introduces the student D. Application – practical exercise that displays "real-world skills" E. Résumé – student qualifications F. Academic skills – an entry from areas showcasing growth in content and real-world skills, with a reflection sheet for every item G. Transcript – provides the official record of a student's coursework and testing H. Letters of recommendation – show how others view a student I. Special interests and awards – special interests and awards achieved in or outside of school; a vital part of a student's total package 449 Copyright © Texas Education Agency, 2015. All rights reserved. Portfolio Reflection Sheet Name_____________ _____ Date_____________ _______ Describe the eportfolio item: Explain the purpose for including the item: Discuss what you learned, its importance to you, and what improvement you can make: 450 Copyright © Texas Education Agency, 2015. All rights reserved. Career and Technical Education Request for Letter of Recommendation for Public/Private Colleges or Scholarships * * * TEACHER/COUNSELOR FORM * * * The information provided on this form will be used by teachers/counselors to write the recommendation(s) you need for your college or scholarship applications. Detail as completely as possible all information concerning your interests, special talents and activities. Provide a properly addressed and stamped envelope for each letter requested. Submit both this form and a copy of your Résumé to your teacher(s) three weeks before the due date. ______________________________________________________________________________ Full Name: Address: Telephone: Birth date: ______________________________________________________________________________ Will you pick up letter/or will it be mailed (provide postage)?: Yes: Pick up Yes: Please mail (I provided postage and envelope) Name and Address of where you want this letter to go to: 451 Copyright © Texas Education Agency, 2015. All rights reserved. _________________________________________________________________________ A. What colleges are you considering (in order of preference)? 1. 5. 2. 6. 3. 7. 4. 8. B. What careers are you considering? 1. 2. 3. 4. C. What college majors are you considering? 1. 2. 3. 4. D. What are your current senior courses? 1. 2. 3. 4. 5. 6. 7. 8. E. List high school academic awards and activities pertaining to this teacher’s discipline. 1. 2. 3. F. Will you be applying for scholarships? Yes No G. What is your high school academic GPA (9-12) based on 4 point scale? 452 Copyright © Texas Education Agency, 2015. All rights reserved. Portfolio Rubric Student:_____________________ Scoring Criteria 5 Excellent Date:____________________ 4 Good 3 2 Needs Some Needs Much Improvement Improvement 1 N/A Visual Appeal Cover Page Table of Contents Letter of Introduction Application Resume Academic Skills Transcript Letters of Recommendation Special interests and awards Scale: 90-100 A Excellent 80-89 B Good 70-79 C Needs Some Improvement 60-69 D Needs Much Improvement 0-50 F Not Appropriate TOTAL = _____________ 453 Copyright © Texas Education Agency, 2015. All rights reserved. Oral Presentation Rubric Student:____________________ Scoring Criteria 4 Excellent Date:____________________ 3 Good 2 1 Needs Some Needs Much Improvement Improvement N/A Clearly and effectively communicates the main idea or theme Presenter is self-confident and clearly expresses ideas Presenter answers questions with well thought out responses Holds audience attention and maintain eye contact Visual aids are clear and add to the presentation Total NOTE: N/A represents a response to the performance which is “not appropriate.” 454 Copyright © Texas Education Agency, 2015. All rights reserved. PROGRAM FORMS 455 Copyright © Texas Education Agency, 2015. All rights reserved. (Date) Dear Parent(s): Your son/daughter is enrolled in the (INSERT YOUR PROGRAM HERE) Practicum (co-op) program for this school year. This unique course, which runs the entire 36 weeks, enables students to take core courses and work within the community for (fill in this blank) credits toward graduation. It is my job as (INSERT YOUR PROGRAM HERE) Coordinator to determine that students are working in jobs which are related to their interests, and that employers are training them adequately and treating them fairly. There are specific rules and guidelines which must be met by employers when hiring a co-op student. I serve as the liaison between students and employers. If problems arise on the job, students are to inform me immediately so we can determine the best way to handle the situation. By the same token, students are expected to behave ethically and professionally while at work. Students MAY NOT quit a job arbitrarily without the risk of failing (INSERT YOUR PROGRAM HERE) and losing credit for the course. Because your child is enrolled in this program, he/she has the opportunity to join DECA, an Association of (INSERT YOUR PROGRAM HERE) Students. As members of DECA, students will be given various opportunities to participate in co-curricular activities such as leadership training, community service and local, state, and international competition. These activities make the co-op experience unique and add fun to learning. Membership in (INSERT YOUR YOUTH ORGANIZATION HERE) is $____, which is due by_???_. (This includes the $_____ fee for state and national DECA dues. I urge you to encourage your child to participate in all DECA activities—even encourage him/her to run for chapter office! The benefits and opportunities are invaluable. The goal of this course is simple: to guide and direct students toward becoming responsible, productive young adults who can succeed in the “real world”. It’s going to be a great year! If you should have any questions or concerns, please feel free to call me anytime at school at (phone number). If you prefer, you may e-mail me at: (email address) Regards, (Your Name) (INSERT YOUR PROGRAM HERE) Coordinator and DECA Sponsor 456 Copyright © Texas Education Agency, 2015. All rights reserved. (INSERT YOUR PROGRAM HERE) Practicum (Co-op) Application NAME ____________________________ SCHOOL I.D. # ____________________ Date of Birth ___________ Grade Level _______ Address _____________________________ Cell Phone # _____________________________ Present age ______ ____________________ Home Phone # ____________________ Dad’s Name __________________________ Mom’s Name ____________________ Dad’s work ___________________________ Mom’s work ____________________ Phone#____________________ Will you have transportation to/from job? Phone#___________________ What discipline problems have you had? ______________________________________ ___________________________________ # of days absent this year ____ fall ____ spring (Practicum students: limit is 3 per nine weeks) List your school activities: _____________________________________________________________________________ What promoted your interest? _____________________________________________ 457 Copyright © Texas Education Agency, 2015. All rights reserved. Ask three teachers to sign below as a reference for you: Name Course 1.________________________________ ____________________________________ 2.________________________________ ____________________________________ 3.________________________________ ____________________________________ List your current schedule: TEACHER COURSE RM. # ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ EMPLOYMENT HISTORY (Leave blank if you have never worked) COMPANY SUPERVISOR REASON FOR LEAVING Parent(s) signature: ____________________________________________________ (Required before application may be processed.) 458 Copyright © Texas Education Agency, 2015. All rights reserved. EMPLOYMENT INFORMATION (To be used to complete the student’s Training Plan) GRADE AGE STUDENT NAME SCHOOL I.D. NUMBER CELL # COMPANY NAME DESCRIBE YOUR DUTIES SUPERVISOR’S NAME WORK PHONE NUMBER WAGE PER HOUR DAYS AND HOURS YOU WORK (if you work various hours/days, then specify as such) DIRECTIONS TO YOUR TRAINING STATION (YOU MAY DRAW A MAP) 459 Copyright © Texas Education Agency, 2015. All rights reserved. (INSERT YOUR PROGRAM HERE) PRACTICUM SYLLABUS Welcome to the dynamic world of (INSERT YOUR PROGRAM HERE)! You have been selected from many applicants to experience a fun and rewarding year. It is my intent for you to learn a great deal about the world of work as you learn about yourself. This course consists of the following topics: Economics International Business (INSERT YOUR PROGRAM HERE) Mathematics Human Relations Management Promotion Sales Visual Merchandising/Advertising Business Etiquette Entrepreneurship (INSERT YOUR PROGRAM HERE) Research As you can see, we will cover a lot of ground this year. Please take this suggestion seriously: READ THE TEXTBOOK! There will be a lot of information given and discussed in class that is not in the text; however, you are still accountable for reading assigned chapters. Students entered in DECA competition are more successful due to reading the material in the text. GRADING: Your grade will consist of the following: weekly work reports; dependability grades (see Dependability sheet); individual and group assignments; daily work; tests; and your employer evaluation. (INSERT YOUR YOUTH ORGAZINATION HERE): All (INSERT YOUR PROGRAM HERE) coop students are expected to join (INSERT YOUR YOUTH ORGANIZATION HERE) and to participate in DECA competitive events. Dues are $______ for the school year. _____________________________ ___________________________ Parent’s Signature Student’s Signature 460 Copyright © Texas Education Agency, 2015. All rights reserved. STUDENT RESPONSIBILITIES IN (INSERT YOUR PROGRAM HER) TRAINING PROGRAM Type Your School District Name Here Career and Technical Education Department In order to establish and maintain a responsible, high quality type of Cooperative Training Program for (insert name of school or school district), it is essential that the student, the parents, the training sponsor, the coordinator, and school administrators agree to these basic principles: It is the responsibility of the coordinator to provide appropriate interview opportunities for student job placement. The coordinator must grant final approval of all job placements. It is the responsibility of the student to remain at the same training station throughout the training period. A change may be made only when approved by the coordinator. A student will be removed from the Cooperative Training Program and lose state credits for any of the following reasons: If the student is dismissed from the training station and the coordinator determines that the dismissal was for sufficient reasons. Example: theft or unethical conduct. The second time a student has been fired and/or quits without the permission of the coordinator, he/she is released from the program without credit. If a student’s attendance drops below 90%, the student may be removed from the Cooperative Education Program. Removal from the class would result in loss of credit for the term. The student is under school supervision at school, and during the work schedule at the training station. School credit is given for four hours spent on the job, as well as in the classroom. The student must work a minimum of 15 hours a week, 10 of which must be Monday through Friday. If the student is to be absent from school on any particular day for any reason, the student is required to notify the teacher-coordinator no later than 12:00 (noon) on the day of the absence. He/she may not report to the training station without having first received permission from the coordinator. Failure to observe this rule will result in unexcused absences in all classes missed. A student who is fired or quits a job shall receive a nine weeks grade no higher than 60 for the grading period during which he/she was fired. The student is expected to find his/her own employment within five days. Grades will be reduced from the sixth day forward. 461 Copyright © Texas Education Agency, 2015. All rights reserved. Students enrolled in Cooperative Education are expected to belong to the youth organization, as activities are related. It is with the above understanding that we enter into this agreement to provide the best training for the individual student. _________________________________ STUDENT ______________________________ PARENT OR GUARDIAN _________________________________ COORDINATOR ______________________________ PRINCIPAL *** If you wish to communicate via e-mail, please list your address: ________________________________________________________________ 462 Copyright © Texas Education Agency, 2015. All rights reserved. CLASSROOM RULES You must be in class on time; failure to do so may result in an after class detention on the day you are late! Class is from INSERT TIME Bring your materials to class and be ready to work on assignments. ALWAYS BRING YOUR TEXTBOOK. Sleeping is NOT allowed in class. We will cut your work hours if you are too tired. No work from other classes is to be done in our class. You are earning credit for this course, so you must devote your attention to our subject material. Do not comb hair, put on makeup, paint fingernails, etc. You don’t have to impress us—we like you as you are. Treat all guest speakers with respect. Treat all substitutes as respectfully as you treat me. RESPECT each other at ALL TIMES. Refrain from talking to your neighbors when someone else has the floor. NO FOOD OR DRINKS ARE ALLOWED IN OUR CLASS. You are responsible for your conduct in your other classes. If you are a behavior problem in another class, it will be brought to my attention. You will be subject to removal from the co-op program due to behavioral problems. Park in the designated parking lot only. DO NOT park in the front of school or in the teachers’ lot. ________________________________ _________________________________ Parent’s Signature Student’s Signature 463 Copyright © Texas Education Agency, 2015. All rights reserved. Dependability Grade An important characteristic of a good employee is dependability. It is vital that the student realize the importance of being dependable on the job and in the classroom. To reinforce this, a “DEPENDABILITY GRADE” has been created. It is treated as a MAJOR TEST GRADE and is averaged in with the other major test scores. When a student is absent from school for ANY REASON, he/she must telephone his/her Practicum (co-op) teacher before NOON that day. If the teacher’s phone rings to voice mail, the student should leave the following information: Name, date, time, reason for absence, and phone number It is the student’s responsibility to phone his/her employer to report the absence in a timely manner from work. Practicum students are also required to sign in each day on the Practicum Dependability Log, located in the classroom. Practicum students are required to sign in each day on the Practicum Dependability Log! Failure to phone the teacher in the event of an absence or to sign in when present will result in points being deducted from the “Dependability Grade” in the following manner: PRESENT EVERY DAY……………………………………………………………………………..…………100% ABSENT CALLED IN 1 DAY 2 DAYS 3 DAYS*** 4 DAYS 5 DAYS 97% 93% 90% 87% 83% FAILED TO CALL or SIGN IN 87% 78% 65% 37% 0 ***If you are absent 3 or more continuous days, and you have a doctor’s note, you will be exempt from this system for the period of time in which you were absent. As you can see, it is critical that you become a dependable, responsible, young adult! _______________________________________ (Parent’s signature) _______________________________________ (Student’s signature) Practicum Teacher’s Phone Number: (xxx) xxx-xxxx 464 Copyright © Texas Education Agency, 2015. All rights reserved. POLICIES GOVERNING UNEMPLOYED STUDENTS 1. If a student is released from a job because he/she has been found guilty of theft/unethical conduct, the student is released from the program with no credit. 2. Students fired from jobs for reasons other than theft/unethical conduct, even though they go to work at another job, may receive a NINE WEEKS/ SIX WEEKS (circle one) grade of no higher than 60 for the grading period during which they were fired. 3. Students fired from jobs are expected to find their own employment within five school days. Grades will be reduced from the sixth day forward. 4. Students who are laid off will have ten days to find a job and the coordinator will assist them in finding a job. Grades will be reduced from the eleventh day forward. 5. If a student quits a job without permission from the coordinator, he/she will receive a NINE-WEEKS/SIX WEEKS (circle one) grade of no higher than 60 for the grading period during which he/she quit the job. 6. The second time a student has been fired and/or quits without permission from the coordinator, he/she will be released from the program with loss of credit. I understand that any time the Practicum student is not employed in an APPROVED training station; he/she must be under the supervision of the Practicum instructor from the end of the class period through the end of the school day, until a new training station is secured. The student may be exempt from this restriction if he/she has a scheduled appointment for a job interview. (Documented proof of interview is required.) ________________________________________ Parent/Guardian Signature _______________________________________ Student’s Signature 465 Copyright © Texas Education Agency, 2015. All rights reserved. Cell Phone Number Exchange Permission Form Due to the fact that students may be driving to the Internship site and will be coming from different schools, it may be necessary for them to have access to their teacher’s cell phone number to call regarding emergencies and/or class. Likewise, it may be necessary for the teacher to contact the student for various reasons regarding the internship. Please sign below if you give permission for your child and the internship teacher to exchange cell phone numbers. If you have any questions, please email me at Insert your email address. ____________________________________ ____________________ Parent/Guardian Signature Date ____________________________________ ____________________ Student Signature Date 466 Copyright © Texas Education Agency, 2015. All rights reserved. SUMMARY SIGNATURE VERIFICATION FORM I have reviewed the following forms: (INSERT YOUR PROGRAM HERE) Practicum (Co-op) Syllabus Student Responsibilities in Cooperative Training Program Classroom Rules Dependability Grade Policies Governing Unemployed Students My signature acknowledges I have read all documents listed above and agree to abide by the stated policies. ____________________ Parent’s Signature _____________________ Student’s Signature Please return this form to the teacher 467 Copyright © Texas Education Agency, 2015. All rights reserved. (Fill in the Blank) INDEPENDENT SCHOOL DISTRICT (Fill in the Blank) High School Evaluation of Student’s Performance at the Training Station ________________________________________ ________________________________________ Student Trainee Job Classification ________________________________________ RETURN BY _________________________ Training Station FACTOR WORK VOLUME DEPENDABILITY QUALITY OF WORK DONE ON ROUTINE TASKS ATTITUDE & ENTHUSIASM FOR JOB SUPERVISION REQUIRED ON ROUTINE TASKS JUDGMENT SHOWN ON THE JOB USE OF HUMAN RELATIONS SKILLS APPEARANCE AND GROOMING RESPONSE TO SUGGESTIONS MADE BY SUPERVISOR RESULTS OF SUGGESTIONS 10 Exceptionally fast; output high Always on time; always present Always neat and accurate 9-8 Usually does more than expected Usually on time; seldom absent Usually neat and accurate 7-6 Adequate volume Usually on time; frequently absent Sometimes neat and/or accurate 5 Does less than required Seldom on time; excessively absent Never neat and/or accurate Very enthusiastic; very cooperative Finishes assignments and takes initiative Clearly outstanding for level of training Interested in job; cooperative Finishes assignments with little supervision Usually correct and with confidence Indifferent to job; some cooperation Needs some supervision Dislikes job; poor cooperation Needs constant supervision Poor Above average; always tactful, poised Professional for jobsite Average; often tactful, poised Welcomes suggestions Accepts suggestions Usually correct but lacks confidence Needs improvement; tries to be tactful Usually appropriate for jobsite Indifferent to suggestions Steady improvement with minimum supervision Steady improvement with supervision Slow improvement with supervision No improvement Appropriate for jobsite RATING Poor; seldom tactful or poised Needs improvement Rejects suggestions TOTAL POINTS COMMENTS_____________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________________________ ____________ 468 Copyright © Texas Education Agency, 2015. All rights reserved. _______________________________High School (INSERT YOUR PROGRAM HERE) DAYS ABSENT AT JOBSITE _____________________ DAYS LATE TO JOBSITE___________ EMPLOYER/SUPERVISOR _______________________ DATE____________________________ Please return with student or fax to: (YOUR NAME), Teacher/Coordinator Fax #__________________ Phone # __________________________ 469 Copyright © Texas Education Agency, 2015. All rights reserved. Additional Activities 470 Copyright © Texas Education Agency, 2015. All rights reserved. Activity Evaluation CRITERIA: Intellectually or Academically Challenging 10 6 5 4 9 8 3 9 8 7 6 5 4 3 1 2 1 Unclear 7 6 5 4 3 2 1 Boring 9 8 7 6 5 4 3 Repeat Assignment Next Year 10 2 Inadequate Time Interesting 10 7 Assignment Very Clear 10 8 Adequate Time Allowed 10 9 Not Challenging 9 8 7 2 1 Do Not Repeat 6 5 4 3 2 1 471 Copyright © Texas Education Agency, 2015. All rights reserved. Rate the following activities using the criteria above on a scale of 1 to 10. List the name of the activity in the space allocated. Total responses in the total column on the right. ACTIVITY 1 B. _____ _____ C. D. E. TOTAL _____ _____ _____ ______ ACTIVITY 2 _____ _____ _____ _____ _____ ______ ACTIVITY 3 _____ _____ _____ _____ _____ ______ ACTIVITY 4 _____ _____ _____ _____ _____ ______ ACTIVITY 5 _____ _____ _____ _____ _____ ______ 472 Copyright © Texas Education Agency, 2015. All rights reserved. College Investigation Project OBJECTIVE: The student will research a prospective college/university and prepare informative documents. The purpose of this activity is to introduce students to various college websites, which will serve as tools for use when making application. PROCEDURE: Pick any college or university that interests you, but consider your planned major to be certain it is offered. After completing your investigation, you will be responsible for the following activities: In typed format, gather the following information which MUST include: Date school was founded and its location Size of Campus Student population (only include your chosen campus) Where college is located Tuition per semester, including room, board and fees Entrance requirements (SAT, ACT, etc.) Majors offered Campus map You are going to prepare a newsletter of information regarding your chosen college/university. Use your own creativity; therefore, delete any preloaded artwork in the newsletter and insert your own pictures, etc. Your newsletter will be minimum of 2 pages in length. When you print, only print the two pages. (Print Current Page Only for each one) You must include information from the following categories: Admission information, including deadlines Student Life New Student Orientation Sports (limit to 2 or 3 different sports and include information on each) 473 Copyright © Texas Education Agency, 2015. All rights reserved. Clubs and Activities Housing information (dormitories/apartments on campus) Financial Aid 3 other areas of your choice not listed above **DO NOT COPY AND PASTE! THAT IS CONSIDERED PLAGIARISM! You must use your own words! MATERIALS NEEDED: Computer, paper, Internet, projector and screen (for presenting) 474 Copyright © Texas Education Agency, 2015. All rights reserved. EMERGING LEADERS OBJECTIVE: Student groups will work cooperatively to invent a product, using directions provided. The purpose of this lesson is to determine the leaders in the classroom. Discussion about types of political societies may also take place. MATERIALS NEEDED: LEGOS, Tinker Toys, or building blocks (enough for an entire class). These items should be secured well in advance of the activity to be certain you have enough materials. Prepared slips of paper with group information for each group. (See Group A-E below) TIME ALLOTED: One class period. (Make sure time is allowed for discussion and take away. Suggested discussion time: 20 minutes) DIRECTIONS: ***Each group will invent a product using the materials provided. Groups must follow directions, interpreting and determining how to execute the instructions as they are given by the teacher. (See Group A-E below) Teacher’s Directions: ***1. Divide the class into groups of 3 or 4 by handing out numbers, colors, etc. 2. Secure the materials in the front of the room, near your desk. 3. Designate the youngest (or oldest or whatever category you choose) as the leader of the group. **The oldest (youngest, or the one with the most brothers/sisters, etc.) is in charge of procuring materials for the group. The procurers are the only ones who may approach the materials area. They are to take back to their groups only what they can carry in two hands. (It is up to the teacher to decide when to call the procurers back to the materials area to secure more materials.) 4. Make sure each member has a responsibility. Depending on the size of the group, have more than one job. 5. The spokesperson in each group will have the largest (or smallest hand or foot). You someone may decide. 6. Once the groups have been established and re-located within the classroom, give each group their instructions for completing the task. Due to variations in class size, some products or decision making processes may be repeated.*** 475 Copyright © Texas Education Agency, 2015. All rights reserved. 7. After about 10 minutes, instruct the groups they must barter at least one of their materials with another group. This is the job of the procurer. 8. Walk around the room, listen and observe. You will see leaders emerge. ***Suggestions: Group A: Design and name a skyscraper that doubles as an aircraft. All members may provide input. Group B: Design and name a futuristic retail establishment. Group leader makes all decisions. Group C: Design and name a new tech product. All members must vote on all decisions. Group D: Design and name a new educational product. No talking is allowed while product. building the Group E: Design and name a new means of transportation. Each member will have the group leader. tasks assigned by ** Number of groups will vary according to the size of the class. Improvise if needed. SUMMARY/DISCUSSION/TAKE AWAY: Each group’s spokesperson will present their group’s product to the class, stating their directions as well as explaining their invention. Have the members discuss the decision making process and how they felt during the process. Explain the role of managers and employees and the differences in companies’ operational procedures. Ask the class what type of leader or manager they work better with. Discuss. 476 Copyright © Texas Education Agency, 2015. All rights reserved. CURRENT EVENT SUMMARY Title of Article: __________________________________________________________ Source of Article: ________________________________________________________ State the key point of the article: ___________________________________________ ____________________________________________________________________ Summarize the supporting facts of the article: ________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ What information did you learn? ___________________________________________ ____________________________________________________________________ ____________________________________________________________________ Definitions to NEW WORDS: (You cannot leave this blank) ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ***Attach a copy (or the original) article to this sheet. 477 Copyright © Texas Education Agency, 2015. All rights reserved. (Name of Assignment or Activity) OBJECTIVE: PROCEDURE: MATERIALS REQIRED: APPROXIMATE TIME REQUIRED: 478 Copyright © Texas Education Agency, 2015. All rights reserved. Product Development Strategy 1. People are drinking all types of cold beverages today: soft drinks, bottled waters, fruit juices, and sports drinks, to name a few. Evaluate the positioning of three brands on the market. For example, compare the positioning of Nestea Iced Tea in a bottle, Arizona iced tea, and Snapple iced teas. You may have to look on the Internet to help you determine the product development strategies. 2. The challenge for yogurt makers is how to increase that percentage. Yoplait has Trix yogurt for children and Dannon has Sprinkl’ins. Develop a yogurt of your own (complete with name) and devise your appeal to the age bracket of your customers. What would make them want to eat your product over the competitors’? 3. List an assortment of business establishments (by name) you would like to have in your city or town. Also list where you would have them locate. What would this do to our current economic situation? What would happen to the existing businesses? 479 Copyright © Texas Education Agency, 2015. All rights reserved. Thinking Demographically OBJECTIVES: Learn the importance of demographics used in business decisions. MATERIALS NEEDED: Library for research Internet for research TIME ALLOCATED: One class period DIRECTIONS: You will log into the computer to prepare for research. You will research three different cities or towns in one state: 1. Write down the name of the city you choose and write down ALL of the demographic information for each town or city. (Ex. Age, income, gender…….) 2. After you have researched the three cities you are to assume the role of a product development manager a major car company you are to decide what product would be a candidate for this specific area. of 480 Copyright © Texas Education Agency, 2015. All rights reserved. City Demographic Information You work for a major corporation and want to corner the market for computers used by college students. Based on research you conducted, where would you spend you advertising dollars and why? GRADING CRITERIA: The report will be evaluated on thoroughness, spelling, and grammar. This report must be typed. This entire complete report is due at the end of class 481 Copyright © Texas Education Agency, 2015. All rights reserved. Should You Become an Entrepreneur? How are entrepreneurs different from employees? Describe different types of entrepreneurial businesses. Name one historical entrepreneur and describe what he or she did. Why are small businesses so important to our economy? What are the reasons for wanting to become an entrepreneur? Do you think the reasons are common to all entrepreneurs, or are some of your reasons unique? 482 Copyright © Texas Education Agency, 2015. All rights reserved. What other entrepreneurs in the 19th or 20th century have changed the American economy? How? Clarence Birdseye developed the first packaged frozen foods. He greatly influenced eating habits in the United States and throughout the world. What do you think a typical family’s daily eating habits were like at the end of the nineteenth century? Write a short scenario describing them. 483 Copyright © Texas Education Agency, 2015. All rights reserved. Business Project Instructions: Read the case problem below and execute your plan. When you are finished, you will print your responses and SUBMIT your work. PERFORMANCE INDICATORS: Explain the nature of your promotional plan. Coordinate activities in the promotional mix. Explain the nature and scope of the selling function. Determine customer wants and needs. Explain key factors in building a clientele. THE PROBLEM: You are to assume the role of sales manager for HOLLYWOOD THEATRE. Your manager, Brian Miller, has asked you to provide strategies to increase business for the movie theatre during the hot summer months. HOLLYWOOD THEATRE, located in a city with a variable climate, has eight movie screens that can each accommodate 600 people. Business at HOLLYWOOD THEATRE is very strong during the cold winter months; however, in the summer months, the movie theatre’s revenue declines 40 percent. Tickets at HOLLYWOOD THEATRE cost $8.00 for adults. Recently, several drive-in theatres in the area have captured the interest of many movie enthusiasts. The new outdoor theatres not only allow customers to watch movies from their cars, they also offer comfortable picnic settings where customers bring an outdoor meal to eat while lounging in comfortable chairs to watch the movie under the stars. Drive-in theatres charge $8.00 per person or a maximum of $30 per any four-door vehicle. The carload rate has been very popular. HOLLYWOOD THEATRE was built four years ago and recently received a significant facelift that included new, more comfortable seats, a better sound system and a great heating/cooling system. The spacious lobby gives customers plenty of room to wait for the next movie and to purchase their favorite snacks from the snack bar. 484 Copyright © Texas Education Agency, 2015. All rights reserved. The theatre manager has asked you to present a plan to increase business significantly during the hot summer months and to intercept business from the popular outdoor drive-in movie theatres. You are also to define a pricing strategy to increase business. The manager also wants the plan to attract group sales. You must include a strategy to develop relationships with other businesses in the community and special promotions to increase business for HOLLYWOOD THEATRE. You will complete your task in the following format, making sure you use facts stated in the above case problem in your response. TASKS IDENTIFIED: (EACH TASK AND PLAN OF ITS EXECUTION/JUSTIFICATION IS WORTH 20 PTS) 1. 2. 3. 4. 5. PLAN OF EXECUTION AND JUSTIFICATION FOR __________________(EACH TASK): (EACH TASK WILL HAVE ITS OWN EXECUTION/JUSTIFICATION PLAN.) 485 Copyright © Texas Education Agency, 2015. All rights reserved.