Lesson Plan Course Title: Professional Communications Session Title: Employ Me Lesson Duration: Approximately four 90-minute class periods [Lesson length is subjective and will vary from instructor to instructor] Performance Objective: Upon completion of this lesson, students will be able to research professional communications and apply for employment. Specific Objectives: 1. Define terms associated with the lesson. 2. Define the career environment. 3. Identify career preparation criteria. 4. Describe components of a cover letter. 5. Discuss components of a job application. Preparation TEKS Correlations: 130.99 (C) (1) The student applies English language arts in professional communications projects. The student is expected to: (A) demonstrate use of content, technical concepts, and vocabulary; (B) use correct grammar, punctuation, and terminology to write and edit documents; (D) compose and edit copy for a variety of written documents; (E) evaluate oral and written information; and (F) research topics for the preparation of oral and written communications. (2) The student applies professional communications strategies. The student is expected to: (A) adapt language for audience, purpose, situation, and intent; (B) organize oral and written information; (C) interpret and communicate information, data, and observations; (D) present formal and informal presentations; (E) apply active listening skills; (F) develop and interpret tables, charts, and figures; and (G) listen to and speak with diverse individuals. (4) The student applies information technology applications. The student is expected to use personal information management, email, Internet, writing and publishing, presentation, and spreadsheet or database applications for professional communications projects. (5) The student understands communications systems. The student is expected to: (A) describe the nature and types of businesses; (B) analyze and summarize the history and evolution of the various related fields of study; and (C) analyze the economic base in order to demonstrate an understanding of the economic factors influencing the industry as a whole. AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 1 (10) The student develops an understanding of professional communications through exploration of the career cluster. The student is expected to: (F) use a variety of strategies to acquire information from electronic resources; (G) acquire electronic information in a variety of formats; and (H) use research skills and electronic communications. Instructor/Trainer References: Ensuring Success for Every Student: A Resource Guide for School Counselors .Achieve Texas in Action. from http://achievetexas.org/Resources.htm Build Your Future. O*Net. from http://www.onetonline.org/ Cover Letter. Wikipedia. from http://en.wikipedia.org/wiki/Cover_letter Background Check. Wikipedia. from http://en.wikipedia.org/wiki/Background_check Instructional Aids: 1. Employ Me slide presentation 2. Employ Me: Submitting a Professional Application 3. Completing a Job Application 4. Employ Me: Career Presentation Rubric Materials Needed: If student computers are not available for the application activities, students will need: 1. Pen or pencil 2. Paper 3. Copy of Employ Me: Submitting a Professional Application Equipment Needed: 1. Student computers with desktop publishing software, presentation software, and online capability 2. Teacher computer with desktop publishing software, the ability to display slide presentation, and online access 3. Printer (optional) Learner None. Introduction MI Introduction (LSI Quadrant I): DO: Conduct a poll of the students in your classroom. Ask them what types of jobs they would like to have when they graduate high school. Record responses on the board. Look for trends (such as most students wanting to be doctors, lawyers, or professional athletes) to help guide students toward making decisions based on true interests and abilities rather than stardom. ASK: Ask students to share the reasons why they want these types of jobs. ASK: Ask students if they know what type of knowledge, ability, education, and training is required to make these types of jobs realistic possibilities. AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 2 SAY: Over the next few days we will be exploring careers that are in alignment with your interests and aptitudes. We will be looking at the work environment for these positions as well as the education and training requirements. You will become an expert on a career and then share your expertise with your classmates. Outline MI Outline (LSI Quadrant II): Instructor Notes: I. Define terms associated with the lesson. A. Application – form used in requesting a position with a potential employer B. Background check – the process of looking into the criminal and financial records of an individual as part of the hiring process C. Cover letter – an introduction to a potential employer in response to a known job application, to inquire about potential job positions, or to network and request information or assistance D. Employment verification – the process of verifying the employment information on a job application is accurate E. Reference – a person that can attest to another’s character or ability F. Résumé – a short account of one's career and qualifications prepared typically by an applicant for a position 1. Chronological – begins with work history (most recent position listed first) 2. Functional – focuses on skills and experience rather than employment 3. Scannable – résumé that can be read by a computer for key words (does not include advanced formatting) Use the slide presentation to discuss key terms. II. Define the career environment. A. Tasks B. Tools and technology C. Work activities D. Work context E. Interests F. Work styles G. Work values H. Wages and employment trends Use O* Net to illustrate and discuss the various categories of work environment for a specific career. III. Identify career preparation criteria. A. Knowledge B. Skills C. Abilities Use O* Net to illustrate and discuss the various categories of career preparation criteria for a specific career. AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 3 D. Education E. Training F. Certification IV. Discuss components of a cover letter. A. Header 1. Sender’s address 2. Date 3. Recipient’s address 4. Salutation B. Introduction 1. Reference to specific job 2. Eye catching introduction C. Body 1. Highlights information in application or résumé 2. Skills 3. Qualifications 4. Past experience 5. Description of job fit or value of individual to organization D. Closing 1. Sums up the letter 2. Action the applicant intends to take 3. Valediction 4. Signature line Key Point: A cover letter follows the guidelines of a standard business letter. Since a cover letter is often the first impression an employer has of a potential employee, it is critical that excellent spelling, grammar, and writing skills be used in constructing the document. V. Discuss components of a job application. A. Personal information B. Education C. Computer skills D. Previous employment Key Point: Be as accurate and complete as possible on job applications since many employers verify information as part of the hiring process. If you complete the application by hand, use your best handwriting to make sure your information is clear and readable. Application MI Guided Practice (LSI Quadrant III): • • Demonstrate how students should access the online career interest/aptitude survey available on your campus. Results should be archived for each student to use in future coursework. A list of career interest/aptitude surveys can be found on the AchieveTexas website (http://achievetexas.org). Using a theoretical career title, demonstrate how students access the O*Net and search career environment information as well as career preparation requirements. AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 4 MI Independent Practice (LSI Quadrant III): • • Students should complete an online career interest/aptitude survey (if they have not already completed one as part of another course). Students will use the results from the survey to research a career using the O*Net and summarize their findings into a presentation to share with the class. Presentations must include: - Creativity in expression - Professional presentation design - Professional text formatting - Professional graphics - Graphic/content source citations - Excellent spelling, grammar, and writing - Appropriate vocabulary Note: Distribute and discuss the rubric so students understand how they will be evaluated. • Students will complete the Employ Me: Submitting a Professional Application activities. Summary MI Review (LSI Quadrants I and IV): Q: What is a cover letter? A: An introduction to a potential employer in response to a known job application, to inquire about potential job positions, or to network and request information or assistance. Q: What are the components of a cover letter? A: Header, Introduction, Body, and Closing Q: Why is it important to use excellent spelling, grammar, and writing skills in a cover letter? A: A cover letter is often the first impression an employer has of a potential employee. Q: What is a job application? A: A form used in requesting a position with a potential employer. Q: What are the major components of a job application? A: Personal information, Education, Computer/Technical skills, and Employment history Q: Why is it important to be accurate and thorough when completing a job application? A: Many employers verify information as part of the hiring process. AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 5 Evaluation MI Informal Assessment (LSI Quadrant III): The teacher should circulate while students are working on the various assignment components to ensure students are staying on track and completing the assignments correctly. The teacher should redirect learning and/or reteach concepts when necessary. MI Formal Assessment (LSI Quadrant III, IV): Grade the Employ Me: Submitting a Professional Application based on accuracy and neatness. Have students present their career presentations in small groups. The teacher will rotate to evaluate presentations using the rubric. Extension MI Extension/Enrichment (LSI Quadrant IV): • Students will change their career goals over time. They will be able to utilize the skills learned in this lesson to research future career goals. • Students will apply for multiple jobs and will use the skills from this lesson each time they apply for a job. AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 6 Employ Me: Submitting a Professional Application Part I: Editing a Cover Letter Directions: Edit the following cover letter. Insert proper punctuation, correct misspelled words and grammar errors, insert paragraph breaks and rewrite sentences to improve the structure as needed. June 15 2012 mister john smith The XYZ Company 12345 main street suite 555 Your Town, texas 77777 Mister Please consider my application for the customer relations representative position advertised on your Web site on June 9. I am excited about this opportunity and believe that I have the training, experience to fill the position because i will graduate from Parker high school next week June 16. In high school i majored in business education courses in marketing, communications, and accounting and maintained a 3.0 gpa and worked part-time as a receptionist at a real estate firm, which helped me develop strong interpersonal communication skills. in my senior year i participated in our schools co-op program. Through this co-op program i acquired on-the-job experience as an assistant sales correspondent for the value insurance company. My dutys included: following on customer requests for 6 sales representatives. In this position i discovered an aptitude for relating to customers and served their needs. I am enclosing a complted app and resume that will give you an over view of my education, and experience. i would appreciate the opportunity to talk with you about this positon and I can be reached by e-mail and telephone and my contact information is above. Thank you for youre time please I hope to hear form you soon. Love, kelly AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 7 Part II: Completing a Job Application Directions: Complete the following job application form. Key your responses in the spaces provided or print the information in your very best handwriting. Personal Information Last Name First Name Address City How long at present address? Phone Number Middle Initial State Zip Last four digits of Social Security Number What date will you be available for work? Type of employment desired ______ Full-Time Only ______ Part-Time Only ______ Full or Part-Time If hired, can you furnish proof that you are legally eligible to work in the United States? If hired, can you furnish proof of age? What position are you applying for? What are your salary requirements? Hours you will be available to work Have you ever been convicted of a felony? If yes, please explain The XYZ Company is a drug-free employer and you will be required to pass a drug screening test as a condition of employment. I understand and agree to participate in this testing. ( ) initials Computer Software Knowledge List the software that you have experience using and your level of proficiency for each. AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 8 Educational Information Name and Address of School High School Course of Study List Diploma or Degree Other Education/ Training Employment History List your two most recent employers, beginning with your present employer. Company Address Start Date End Date Supervisor Salary Position and Responsibilities City/State/Zip Telephone Company Address Reason for Leaving Start Date End Date Supervisor Salary Position and Responsibilities City/State/Zip Telephone Reason for Leaving Signature:____________________________________________ Date:___________________ AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 9 Employ Me: Career Presentation Rubric Student Name: Date: Excellent 4 Above Average 3 Speaks clearly and distinctly all (95100%) the time, and mispronounces no words. Student is completely prepared and has obviously prepared for the discussion. Speaks clearly and distinctly all (95100%) the time, but mispronounces one word. Speaks clearly and distinctly most (8594%) of the time. Mispronounces no more than one word. Student seems Student is somewhat prepared somewhat prepared but might have but it is clear that needed more minimal time was preparation time. spent preparing for the discussion. Often mumbles or cannot be understood OR mispronounces more than two words. Student does not seem at all prepared to discuss the topic. Discussion: Use Uses vocabulary appropriate for of Vocabulary the group. Extends group vocabulary by defining words that might be new to the group. Discussion: Stays on topic all Focus (95-100%) of the time. Uses vocabulary appropriate for the group. Included one or two words that might be new to the group but does not define them. Uses several (five or more) words or phrases that are not understood by the group. Criteria Discussion: Clarity of Speech Discussion: Preparedness Presentation: Content All components are answered completely and thoughtfully. There are no grammatical errors in the presentation. Presentation: All components Professionalism are presented professionally (text formatting, presentation design, graphics, source citations, creativity). Point to Grade Conversion Scale: 22-24 = A 19-21 = B 17-18 = C 15-16 = D 14 or Below = F Below Average 2 Uses vocabulary appropriate for the audience. Does not include any vocabulary that might be new to the group. Poor 1 Stays on topic most Stays on topic some The student does (85-94%) of the (75-84%) of the not stay on topic time. time. and attempts to redirect or derail the discussion. All components are All components are No presentation is answered answered but it is submitted. completely and clear that very little thoughtfully but thought was there are some involved in (one to five) completing the grammatical errors presentation. in the presentation. Grammatical errors make the form difficult to read. One of the five More than two of No presentation is components are the five submitted. presented components are unprofessionally presented (text formatting, unprofessionally presentation (text formatting, design, graphics, presentation source citations, or design, graphics, creativity). source citations, or creativity). TOTAL POINTS: AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved. 10