INTERPERSONAL SKILLS
Copyright © Texas Education Agency, 2015. All rights reserved.
I. Personal Traits
 Personal Ethics
 Creativity, Initiative & Responsibility
 Attitude
 Self-Control/Orderliness
 Self-Awareness & Willingness to Change
 Self-Esteem
 Empathy
Copyright © Texas Education Agency, 2015. All rights reserved.
Personal Ethics
 Honesty
 Integrity
 “Play Fair”
Copyright © Texas Education Agency, 2015. All rights reserved.
Creativity, Initiative & Responsibility
 Find new ways to do your job (cuts boredom)
 Doing what needs to be done without being
told
 Be accountable for your actions
Copyright © Texas Education Agency, 2015. All rights reserved.
Attitude
 Develop a positive attitude:
– View difficult assignments as a challenge
– A positive attitude flows over into other areas
Copyright © Texas Education Agency, 2015. All rights reserved.
Self-Control/Orderliness
 What does it mean to be tactful?
 A “must” when dealing with difficult customers
Copyright © Texas Education Agency, 2015. All rights reserved.
Self-Awareness & Willingness
to Change
 Make a list of strengths and weaknesses
 You may think you know everything
 The first 100 years are the hardest
 Adaptable employees are valuable
Copyright © Texas Education Agency, 2015. All rights reserved.
Self-Esteem
 The way you see yourself (your value)
 Demonstrate self-esteem on the job by showing
confidence in your work
 Build customers self-esteem
– Call them by name if possible
– Smile and greet them
Copyright © Texas Education Agency, 2015. All rights reserved.
Empathy
 Understand another’s situation or frame of
mind
 Putting oneself in another’s place
 Being a good listener – actively listening
Copyright © Texas Education Agency, 2015. All rights reserved.
II. Personal Skills
 Assertiveness
– Stand up for yourself, but don’t be pushy!
– Don’t boss others
– Make sure you know what you’re talking
about!
 Time Management
– Budget your time
– Don’t over-commit yourself or you’ll regret it!
– Sometimes “NO” is okay
Copyright © Texas Education Agency, 2015. All rights reserved.
Application for Graphic Design
 Personal Ethics – Integrity – not trying to manipulate
 Creativity, Initiative & Responsibility – Designing to the
best of your ability – putting in creative effort
 Attitude – Being respectful of others/diversity
 Self-Control/Orderliness
 Self-Awareness & Willingness to Change – Listening to
customers over self
 Self Esteem – being confident in your ability
 Empathy– responding to the needs to others
Copyright © Texas Education Agency, 2015. All rights reserved.
Goal Setting
– What do you want out of…
 Life?
 Career?
 Personal Relationships?
 Where do you plan to be in ____ years??
Copyright © Texas Education Agency, 2015. All rights reserved.