UCL DEVELOPMENT & CORPORATE
COMMUNICATIONS OFFICE
CORPORATE & ALUMNI EVENTS
UCL EVENT CANCELLATION POLICY AND TERMS
Cancellation of an event by UCL
UCL reserves the right to cancel an event or associated function at any time due to a lack
of registrations or any other unforeseen circumstances at its sole discretion.
In the event of a cancellation of an event or associated function by UCL, we will refund the
full value of the booking for such cancelled event or function already received by UCL from
you. For the avoidance of doubt, this will be UCL’s only obligation to you in such
circumstances; we will not, for example, be liable for any other direct, or indirect, special or
consequential costs and expenses (such as travel, accommodation and other associated
costs) incurred by you as a result of any such cancellation.
In the event of a cancellation of an event or function by UCL, we will give notice of this
through our website which can be accessed at www.ucl.ac.uk/events. You should check
this website regularly prior to the relevant event or function for up-to-date information. In
addition, we will use reasonable endeavours to contact you personally, through your
contact details given to us at the time of booking.
Cancellation by those who have booked to attend an event
If after booking you are unable to attend an event, please contact a member of UCL’s
Corporate and Alumni Events team by telephone or email using the details shown below to
let us know as soon as possible, with a minimum of 14 days notice prior to the start of the
event in question. Unfortunately we cannot guarantee, and will not be liable, to refund
amounts already received from you for any cancelled event, if you notify us of your
cancelled attendance after this date.
Please note that this document forms part of the terms and conditions that apply to your
booking of a UCL event or associated function. If you have any queries about our
cancellation policy, please contact a member of UCL’s Corporate and Alumni Events
Team either by telephone on 020 7679 9719 or by email on z.witte@ucl.ac.uk.
Updated 1 June 2009