NHS Newborn Hearing Screening Programme The Early Support Monitoring Protocol: used to support positive multimultidisciplinary working with families Mary Kean UCL Symposium, 9th November 2011 hearing.screening.nhs.uk Hosted by the Royal Free Hampstead NHS Trust NHS Newborn Hearing Screening Programme Objectives • To examine how the collective involvement in the use of the Early Support (ES) Monitoring Protocol can support families and practitioners working with them to follow “the same path to achieve a common goal” (DfES, 2006, p.4) • “Families need to be able to draw on the skills, knowledge and understanding of early years practitioners with a detailed knowledge of childhood development and the impact of hearing loss as they use it.” (DfE, 2011) Hosted by the Royal Free Hampstead NHS Trust 2 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Your questions • How can we increase the likelihood of professional agencies sharing information generated by the Monitoring protocol? • How can we support parents in their full understanding of the Monitoring protocol and encourage them to share the information with all agencies involved with the child? • How can we ensure that all agencies involved with the child and their family are conversant with all the Early Support materials? Hosted by the Royal Free Hampstead NHS Trust 3 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme What families want to know • Where is my child? • Are the hearing aids making a difference? • What will he/she do next? • How can I help? • Is everything else all right? “I want to know what I am up against and what I can do to help” Hosted by the Royal Free Hampstead NHS Trust 4 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Co-ordination of support and joint planning Family File Background Information File Hosted by the Royal Free Hampstead NHS Trust 5 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme The Monitoring Protocol for deaf babies • A way of describing and evaluating the progress of deaf babies 0-3 years • Supports the gathering and sharing of information between parents and professionals Hosted by the Royal Free Hampstead NHS Trust 6 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Monitoring Protocol: the elements Hosted by the Royal Free Hampstead NHS Trust 7 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Underpinning Philosophy • Parents are the natural word of the child • By placing parents at the centre we hope to support and provide value added components • Parents are the ones who make choices: amplification, method of communication, education • Parents have specific outcomes that may not match professionals’ Hosted by the Royal Free Hampstead NHS Trust 8 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Main Principles • Family led – monitoring folder is held by families • Comprehensive – allows for monitoring at different levels • Should identify progress, enable any difficulties or concerns to be identified and responded to early • Whole child orientated – sets the hearing loss within the context of ‘normal’ development and compares development in different areas • Particular detail in areas that we need to ‘check up’ on Hosted by the Royal Free Hampstead NHS Trust 9 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Early Support Monitoring Protocol • Not done to the family rather in partnership • Informs proper planning for practitioners • Informing audiologists • Look at the different domains • Gives a good overall picture of how the baby/child is doing across the domains Hosted by the Royal Free Hampstead NHS Trust 10 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme OK if families complete all or some of the monitoring protocol on an ongoing basis – with or without support from professionals working with them OK if families ask (or give permission to) professionals to complete it on their behalf, but with them OK if professionals fill it in because families have indicated this is what they want to happen Hosted by the Royal Free Hampstead NHS Trust 11 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme What families said that they needed? • Information – about options, about their baby’s deafness, about how their child is doing and the sort of things that will help him/her to move on • Services – resources, access to professionals and to expertise • Confidence – in themselves, their child and the professionals Hosted by the Royal Free Hampstead NHS Trust 12 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme What is included in the protocol Individual strands on: • Communication • Listening • Vocalisation • Play • social and emotional development, • general development including physical and cognitive milestones Summary sheet Record sheet or profile Hosted by the Royal Free Hampstead NHS Trust 13 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Individual strands will enable • A child’s progress and developmental level to be plotted • Judgements to be made about whether enough progress has been made • Suggest what the child will go on to do next and some of the strategies that will support this • Identifies what needs to be investigated further and suggest routes if an area of development gives rise to concern Hosted by the Royal Free Hampstead NHS Trust 14 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Contents • Developmental profiles • Section 1: Communication Baby stages 1-11 • Section 2: Attending, listening and vocalisation B1-B11 • Section 3: Social-emotional development B1-B11 • Section 4: Other developmental milestones B1-B11 • Section 5: Development of play B1-B11 • Summary records • Glossary Hosted by the Royal Free Hampstead NHS Trust 15 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Ages and stages (overlapping, guidelines) Stage Age of child/timescale after identification B1 0-2 months (approx) B2 2-4 months (approx) B3 4-6 months (approx) B4 6-9 months (approx) B5 9-12 months (approx) B6 12-15 months (approx) B7 15-18 months (approx) B8 18-21months (approx) B9 21-24 months (approx) B10 24-30 months (approx) B11 30-36 months (approx) Hosted by the Royal Free Hampstead NHS Trust 16 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Baby Stages 1-11 1 Developmental monitoring of:1.Communication and language (spoken and signed) 2.Attending listening and vocalisation 3.Play 4.Social and emotional 5.General developmental steps Age 0-3 years Hosted by the Royal Free Hampstead NHS Trust 17 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme The summary sheets Summary sheets: • Record where a child is up to in all areas of development on one sheet • Make it easier to compare development across more than one area • Family completes, with the support of their key worker/teacher of the deaf • Intervals for completion are recommended in the ‘How to use’ guide. Hosted by the Royal Free Hampstead NHS Trust 18 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Hosted by the Royal Free Hampstead NHS Trust 19 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme How does it work in practice? • Most families fill in the monitoring protocol on an ongoing basis • Key service staff contribute, at least, to the pre review of family service plan or at 2-3 month intervals • On recognising progress, most families then ‘look forward’ to what should consolidate or emerge in next few months • Discussion around activities that promote development • If there is an area ‘lagging behind’ this is discussed, and ‘what will now happen’ is shared Hosted by the Royal Free Hampstead NHS Trust 20 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme The summary sheets • Record where a child is up to in all areas of development on one sheet • Make it easier to compare development across more than one area • Family completes, with the support of their key worker/teacher of the deaf • Intervals for completion are recommended in the ‘How to use’ guide. Every 2 months until end B3 Every 3 months until end B9 6 monthly after that Hosted by the Royal Free Hampstead NHS Trust Page 17 21 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Once the protocol is completed • There is clearly allocated time for discussing where the child ‘is’ and what they need now to go on to do • This includes using the ‘fridge cards’ for suggestions as to what helps children to move forward • Families have copies of all contributions to the monitoring protocol and keep it (professionals will need to ask if they can photocopy it or will need to fill in their own copy) Hosted by the Royal Free Hampstead NHS Trust 22 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Example of Attending, vocalisation and listening for a child just moved into communication B3 (4(4-6 months) • Sarah uses prolonged vowel like sounds; occasionally /h/ or /m/ intrudes • She vocalises more when directly ‘talking’ with an adult and her voice tends to be louder then • She gets upset when she hears her brother crying and excited when she hears him coming; she loves to hear mum singing and searches for mum when she is talking on entering a room • Her mum is uncertain what Sarah hears • Sarah is very interested in faces and fills a space left for her in conversation with a sound or movement • Sarah uses her voice to make contact with people Hosted by the Royal Free Hampstead NHS Trust 23 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Next steps for target setting • Sarah to use more consonants in her vocalisation • Her vocalisation to become more tuneful and more syllabic • She will communicate with more purpose • She will show preference for speech/sign directed to her • Sarah’s hearing status will be further clarified, particularly her response to mid and high frequencies when aided • In 2-3 months time there should be some B4 (6-9 months) and more B3 (4-6 months) behaviours Hosted by the Royal Free Hampstead NHS Trust 24 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Implementation – How? • The family will continue to play the sort of games with Sarah that are exemplified on the fridge cards B3 and B4 and continue to surround Sarah with narrative about what she is doing, responding to Sarah’s own communication including vocalisations with encouragement • Support services and audiology will re-evaluate hearing aids to clarify further what Sarah hears with her hearing aids Hosted by the Royal Free Hampstead NHS Trust 25 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Summary • Family engagement • Sends a message to families – we value their views • Increased contributions from families • Observations are enhanced/more focused • ‘Real picture’ of where the child is at • Celebration of achievements – ‘can dos’ • Practical ‘real life’ ideas from the fridge cards • Families lead more on questions Hosted by the Royal Free Hampstead NHS Trust 26 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Hosted by the Royal Free Hampstead NHS Trust 27 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme The ‘fridge cards’ • Provide suggestions for how to support and encourage development at each stage • Outline potentially useful activities and strategies • Organised and colour coded in line with the sections of the monitoring protocol. Hosted by the Royal Free Hampstead NHS Trust 28 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Example: Listening and Vocalising • Separate column to track this for hearing aid evaluation as well as for general assessment purpose • There is another layer underneath it to allow sounds and listening to be linked into hearing aid fitting and help to confirm/ challenge appropriateness of hearing aid fitting at this point Hosted by the Royal Free Hampstead NHS Trust 29 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Parents’ Experiences using the Monitoring Protocol • Parents reports feeling more powerful when talking to professionals • They are able to seek help/reassurance earlier • They have a better understanding of their child’s development Hosted by the Royal Free Hampstead NHS Trust 30 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Level 2 materials • Provide reassurance • Enable parents to have a detailed understanding of their child’s development • Support development where concerns arise • Ensure that any hidden needs are identified early and appropriately managed Hosted by the Royal Free Hampstead NHS Trust 31 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Level 2 materials • Provide more detail • Least important where development is following expected pattern • Most useful when lack of development in a particular area gives cause for concern • Prime users will be professionals but some families may wish to use, alongside the monitoring protocol • Recommended for all end B5, B8, B9 and B11. Hosted by the Royal Free Hampstead NHS Trust 32 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Hosted by the Royal Free Hampstead NHS Trust 33 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Level 2 materials structure: Generally: 3 tables for each aspect to be completed at: • 12 months • 24 months • 36 months * Take account of “listening age” Grammar has two checks; words tend not to be combined until approximately 2 yrs Interaction covers stages B1-5, B5-9, B10-11 Vocalisation has 3 tables at each stage covering consonants, vowels and diphthongs Can also plot sounds against frequencies Hosted by the Royal Free Hampstead NHS Trust 34 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Range of aspects looked at: Covers: • Pragmatics (Tables C1, 2 & 3) • Early words and meanings (Tables W1, 2 & 3) • Early grammatical development (Tables G1 to G3) • Parent-child interaction (Tables PC1, 2 & 3) • Further procedures (Other assessments) • Attending, Listening and Vocalisation – focus on vocalisation and support for listening (Tables L1, 2 & 3) Hosted by the Royal Free Hampstead NHS Trust 35 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Level 2 checks from B5(9-12 months) onwards Pragmatics (communicative intentions) C1 (at end of B5) 12 months following identification C2 (at end of B8) 21 months following identification C3 Between B9-11 months, i.e. between 2 – 3 years following identification Early words and meanings W1 (at end of B5) 12 months following identification W2 (at end of B8) 21 months following identification W3 Between B9-11 months. This table may be useful beyond B11 Hosted by the Royal Free Hampstead NHS Trust 36 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme What are we looking for? Increasing range of vocalisations • Completion of monitoring protocol to overview progress, identify any concerns • Level 2 looks in detail at the development of a child’s own sound system • It links development of a child’s phoneme inventory to acoustic phonetics • It considers factors that may affect development and places these and development within a context of early audiological management. Hosted by the Royal Free Hampstead NHS Trust 37 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Information provided • Basic tests that will have been done • Articulatory information • Acoustic information • Consonants, vowels, voicing, formants • Why development may be delayed Hosted by the Royal Free Hampstead NHS Trust 38 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Attending, listening and vocalisation • • To inform hearing aid fitting, verification and validation Daily Management experience Audiological Assessment To identify child’s developing use of amplification, listening and attending Babble, speech sounds words 39 Hosted by the Royal Free Hampstead NHS Trust hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Mapping emerging sounds Kind of sound Lips Lips and teeth Teeth Ridge behind teeth Palate Soft palate (Velar) Babble stage (Bilabial) Nasal air comes down the nose m man Stop p pea (Labiodental) (Alveolar) (Dental) (Palatal) Ŋ song n no k cup t toe A short sound g go b bat d daddy Fricative a long sound f feet ſ thing s sun ñ that z zip v van Approximant Gliding ʒ measure l lorry w wet ʃ ship j yes r red sound Hosted by the Royal Free Hampstead NHS Trust 40 hearing.screening.nhs.uk Frequency of consonants NHS Newborn Hearing Screening Programme 150-250 250-500 5001000 10002000 30004000 b bat 300-400 >6000 20002500 t tea 2500 d dog 300-400 3500 25003000 k king 20002500 300 1500 2500 m me 250-350 10001500 2500 3000 n no 250-350 2000 3000 z 40006000 15002000 p pan g go 20003000 200 200 300 Hosted by the Royal Free Hampstead NHS Trust 40005000 41 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme What parents have said I give the fridge cards to the nursery staff, his nanna and the babysitter. They help them to know what to do. Good discussion document. It makes support all about sharing . At first I found it a bit daunting but your teacher talks it through and it gave me such confidence. Hosted by the Royal Free Hampstead NHS Trust When you see your child making progress, going up the ladder its just wonderful. You know you are making a difference and it gives you hope. 42 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme What practitioners say • “It is really supporting our work and our work together; the summary sheets help us to be clear as to the all round progress the child is making” • “It takes away the need for lots of other assessments – if the child is making progress on this, we don’t need to carry them out” • “There is a real sharing of information” • “If the child is not moving forward we have had to agree protocols as to what we then do” Hosted by the Royal Free Hampstead NHS Trust 43 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Useful pages/references in Level 2 materials • P24 Factors that affect development (joint attention, environment) • P56 explanation to parents re hearing tests & effects of OME • P57 Listening & vocalisation tables • P64 How do we know if the hearing aiids are loud enough? • P69 useful summary • P70 Getting the amplification right • P72 Further ways of looking at listening skills • P73-77ning Parents behaviours that support Hosted by the Royal Free Hampstead NHS Trust 44 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Summary • Family engagement • Sends a message to families – we value their views • Increased contributions from families • Observations are enhanced/more focused • ‘Real picture’ of where the child is at • Celebration of achievements – ‘can dos’ • Practical ‘real life’ ideas from the fridge cards • Families lead more on questions Hosted by the Royal Free Hampstead NHS Trust 45 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme How we share information Hosted by the Royal Free Hampstead NHS Trust 46 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Feedback to Hearing Aid Review Clinic using the Monitoring Protocol Child’s listening skills development Name: DOB: Evidence of child’s levels from Monitoring Protocol H.A. Review Date: Skill demonstrated by child Child’s chronological age at review: • Enjoys singing and rhyme games B4 Child’s age when fitted with hearing aid (s): • Beginning to practice own sounds for fun B4 Right Ear Left Ear • Turns to own name B4 Make: Make: • Will ignore sounds if they come when he is concentrating – listening selectively B4 Model: Model: Child’s vocal/verbal development Use of hearing aids (frequency/consistency); Evidence of child’s level from Monitoring Protocol Management issues: Skill demonstrated by child Fit and management of earmoulds: • Will shout to attract attention, listen, then shout againB4 • Voice is beginning to be tuneful…B4 • Using some (limited) range of consonants with some vowels B3-4 • Waiting for ____ to string his sounds together B3-4 Comments Compiled by: Date: In discussion with: Agreed action: Hosted by the Royal Free Hampstead NHS Trust 47 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Child’s listening skills development Evidence of child’s levels from Early Support Monitoring Protocol skill demonstrated by child Level Enjoys singing and rhyme games B4 Beginning to practice own sounds for fun B4 Turns to own name… B4 Will ignore sounds if they come when he is concentrating – listening selectively Hosted by the Royal Free Hampstead NHS Trust B4 48 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme Child’s vocal/verbal development Evidence of the child’s level from the Early Support Monitoring Protocol Skill demonstrated by child Level Will shout to attract attention, listen, then shout again B4 Voice is beginning to be tuneful… B4 Using some (limited) range of consonants with some vowels B3-4 Waiting for ____ to string his sounds together B3-4 Hosted by the Royal Free Hampstead NHS Trust 49 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme • Families choose their level of engagement with the materials • Families and those working with them to share what they know about their child • Jointly owned and standard across all agencies working with a family • Improves everyone’s understanding of early childhood development Hosted by the Royal Free Hampstead NHS Trust 50 hearing.screening.nhs.uk NHS Newborn Hearing Screening Programme References: http://www.direct.gov.uk/en/CaringForSomeone/CaringForADisabledChild/DG_10027494 http://www.education.gov.uk/search/results?q=Monitoring+protocol+for+deaf+babies Key government initiatives related to Early Support • Together from the Start: Practical guidance for professionals working with disabled children (birth to third birthday) and their families. • Removing Barriers to Achievement: the Government’s strategy for SEN. • Children Act 2004. • Every Child Matters and Every Child Matters: Change for Children. • The National Service Framework for Children, Young People and Maternity Services. • Choice for parents, the best start for children: a ten year strategy for childcare. • Aiming high for disabled children: better support for families • Child Health Promotion Programme • Early Years Outcomes Duty • Early Years Foundation Stage Hosted by the Royal Free Hampstead NHS Trust 51 hearing.screening.nhs.uk