IP Management
Technology and
Implementation Issues
Contents
• TeleManagement Forum NGOSS™ Initiative
• A Practical Example – Plug & Play IP VPN
• Results
• Future Work
NGOSS™
A TMF Initiative
Drivers
Data
Wireless
Transport
Data
Voice
Growth of Networks
Source: CEMA, IDC
Rate of Change
Data Silos
Billing
43
SLA
Management
Fault
Management
Sales
17
Provisioning
5
Service
Configuration
Order
Management
First 100 Million Users (Years)
16
IP Convergence
N2 Complexity
NGOSS™
• Business Case

Industry NPV of $293 Billion1
• Requirements
• Architecture

Traceable through Requirements to Business Case
• Plug & Play Catalyst Programme


1TMF051,
Proves Architectural Concepts
Showcase Demonstrations every 6 months at
TeleManagement World
NGOSS Business Case V1.0, Oct 2000
Plug & Play Architectural Concepts
M1
Mn
M3
...
Work
flow
D
i
r
e
c
t
o
r
y
Bus
...
M2
&
Mn-1
CIM
Objectives
• Nice 2000

3 Projects, 16 Companies, 1 Service Provider
 “Can we build it?”
 “If we build it, will they come?”
• Chicago 2000

6 Projects, 32 Companies, 3 Service Providers
 “Can we build it better?”
 “Can we extend it?”
 “How can we measure it?”
• Nice 2001

Align with NGOSS™ Contracts
Projects and Participants
B2B Managed Services for DSL
AMS, ADC, IGS, MetaSolv, Micromuse, Nortel/Architel Solutions, Syndesis, Web Methods
* Broadband/Cable Services Management:
CGE&Y, Cisco Sys., Cygent, Syndesis, Metasolv, TIBCO, IGS, Sun, Portal, MDSI, Trendium,
Micromuse, TCSI
Sponsor: AT&T Labs - Broadband
DSL Customer Management Services
PwC, Alcatel, Cisco Systems, Compaq, Sun, Vitria, Portal, Syndesis, Siebel
IP Service Management
CGE&Y, CommTech, Cisco Systems, Microsoft, Granite, CrossKeys, Portal, Riversoft, Sun,
Telcordia
Sponsors: Verizon, France Telecom
IP VPN Management
Dimension Data, Cisco Systems, Astracon, CrossKeys, Daleen, IGS, Portal, Sodalia,
Telcordia, Vitria
Sponsor: Verizon
* Self Service over Multiple Networks
HP, Cisco Systems, Alcatel, Astracon, Cambio, Cygent, IGS, Portal, Syndesis, Web Methods
Benefits to Stakeholders
• Systems Integrators

Pre-tested, integrated, Compatible Off the Shelf portfolio
• Software Vendors

Realize Systems Integrators’ potential as channels
• Equipment Vendors

Accellerate infrastructure sales
• Telemanagement Forum

New standards, and members
• Service Providers

Time to market, adaptability and differentiation
Plug & Play IP VPN
A Practical Example
Chicago Showcase
Self Care
Pre-planning
Billing
Workflow
D
i
r
e
c
t
o
r
y
V I TR IA
T EC HNO LO G Y , IN C .
Information Bus (Vitria)
Vitria
Service
Configuration
Provisioning
Fault Mgmnt
Network Elements (Cisco)
SLA
Management
C
I
M
Application of P&P Principles
Virtual
Information
Store Manager
Business
Process
Manager
…
Future PnP
Managers
Canonical Message Bus
PnP Engine Services
Message Flow
Engine
Plug and Play
Directory
Transformation
Engine
System Message Bus
PnP System
Component 1
PnP System
Component 2
…
PnP System
Component n
Benefits of Solution
P&P
• Well documented benefits
• Understand effort (TTM, TTC)
Commercial Solution
• Configure for success


Complex VPNs
Evolving requirements
• Manage for predictability


Elimination of vulnerability
QOS over shared infrastructure
• Ability of customers to manage their own VPN
• SLAs with real-time rebates
Network Architecture
ASP
Shilton
Heathrow
CE3
CE1
PE1
London
Heathrow
Campus
Provider
MPLS Core
(“P” Routers)
PE2
Chicago
Shilton
Chicago
CE2
Heraton
Heathrow
Gaming
Server
CE4
Heraton PC
Shilton PC
Web
Self
Care
Service
Catalog
SLA
Manager
Billing
And
Invoicing
Fault
Manager
Business
Process
Manager
Core
Planning
Service
Config
MPLS
Provision
Core
Router
Manager
Web
Self
Care
Service
Catalog
SLA
Manager
Billing
And
Invoicing
Fault
Manager
Business
Process
Manager
Core
Planning
Service
Config
MPLS
Provision
Core
Router
Manager
Web
Self
Care
Service
Catalog
SLA
Manager
Billing
And
Invoicing
Fault
Manager
Business
Process
Manager
Core
Planning
Service
Config
MPLS
Provision
Core
Router
Manager
Web
Self
Care
Service
Catalog
SLA
Manager
Billing
And
Invoicing
Fault
Manager
Business
Process
Manager
Core
Planning
Service
Config
MPLS
Provision
Core
Router
Manager
Shilton PC
Plug & Play
Results & Future Work
Metrics
Commercial Project vs Catalyst
110.0%
100.0%
90.0%
80.0%
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Deployment
37.5%
20.7%
15.8%
22.7%
1
Commercial
29.9%
19.5%
Development
Design
35.9%
PRS
13.9%
Project Management &
Admin
2
Catalyst
IP VPN: Phase 2
Customer
• Commercial Solution:
Promote the benefits of
a fully integrated, multieverything provisioning
& management solution
SLA
Billing
ASP
SLA
Billing
• P&P: Well documented
VPN NSP
benefits, Contracts, Metrics,
Testability, Scalability,
Security
Core
LMDS Access
MPLS
CPE
SLA
Management
(Trendium)
Customer Self
Care
(Portal)
Billing
(Portal)
WorkFlow
(Vitria)
Product
Catalogue
(Trendium)
Vitria
B-B
Gateway
WorkFlow
(Vitria)
CIM
(IGS)
Service
Configuration
(Astracon)
Customer Self
Care
(Daleen)
B-B
Gateway
D
i
r
e
c
t
o
r
y
(Vitria)
Product
Catalogue
(Daleen)
Core
Management
(Telcordia)
Trouble
Ticketing
(Telcordia)
SLA
Management
(CrossKeys)
Inventory
(Visionael)
Billing
(Daleen)
Information Bus
Vitria
(Vitria)
Provisioning
(Orchestream)
Provisioning
(Astracon)
Network Elements
(Harris)
Provisioning
(Cisco)
Fault
Management
(Sodalia)
Network Elements
(Cisco)
D
i
r
e
c
t
o
r
y
(Vitria)
CIM
(IGS)
Performance
Management
(CrossKeys)
NE
(NNB)
Network Topology
Game Client:
Shilton - Paris
Game Server
London
PE2
PE1
CE2
Video Client:
Heraton - Paris
CE1
P1
P2
CE3
CE4
PE3
Video Server
Munich
PE4
Video Client:
Heraton - Nice
Regression Testing
M1
Mn
M3
...
Work
flow
D
i
r
e
c
t
o
r
y
Bus
...
M2
&
Mn-1
CIM
Stubs
Scalability
M1
Mn
M3
...
Work
flow
Bus
...
M2
Load
Tool
D
i
r
e
c
t
o
r
y
&
Mn-1
CIM
Interface to Business Dashboard
Virtual
Information
Store Manager
Business
Process
Manager
…
Dashboard
Future PnP
Managers
Canonical Message Bus
PnP Engine Services
Message Flow
Engine
Plug and Play
Directory
Transformation
Engine
System Message Bus
PnP System
Component 1
PnP System
Component 2
…
PnP System
Component n
Thank You!
Craig Levieux
craig.levieux@za.didata.com
http://www.didata.com/catalyst