International Telecommunication Union Humanitarian Telecommunications Dr. Alice Bernard Sessa Télécoms Sans Frontières Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 TSF’s mission is to offer telecommunication facilities anywhere terrestrial infrastructures are destroyed, insufficient or non-existent Floods, Hurricanes… 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 2 TSF at a glance France – 2001 France – 1999, 2002 Explosion of a chemical plant Floods Italy – 2000 Germany – 2002 Floods Floods Balkans – 1998 – 2000, 2001 Conflict Nicaragua – 2003 Afghanistan – 2001 Long term project Conflict El Salvador – 2001 Thailand – 2000 Earthquake Floods Venezuela – 2002 Floods Timor – 2000 Peru – 2002 In partnership with the UNHCR Earthquake Turkey – 1999 Earthquake India – 2001 Guinea – 2000 In partnership with the UNHCR 11.02.2003 Angola – 2002 Long term project Rwanda/Democratic Republic of Congo – 2002 Volcano eruption In partnership with the Red Cross Earthquake Syria – 2002 Eritrea – 2001 Dam collapse In partnership with the UNHCR Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 3 Crisis Triangle Information Platforms Site of event 11.02.2003 Outside world •Crisis Coordination Centre •Headquarters •Field Operations •Media •Victims •Relatives Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 4 What do relief efforts need? o Voice • • • • HQ – Crisis Coordination Centre (CCC) HQ – Field Operations Field Operations – Crisis Coordination Centre Field Operations – Field Operations Access to Information • Email • Internet • Fax 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 5 Rescue Team Coordination Within minutes, TSF sets up a fully operational telecommunications centre with : •Telephone •Fax •Internet access •Data transmission •Video emergency Local and international rescue teams, other NGOs, UN agencies etc. can contact their headquarters and field offices to exchange reports, photos and live videos of the situation. 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 6 What do survivors need? o Food, Water, Medicine … o Access to Information o Help and support 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 7 Support for Survivors Survivors are offered the chance to call their families to reassure them and obtain help. Dispersed family members can be reunited. 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 8 TSF’s Role Information Platforms Site of event 11.02.2003 Outside world •Crisis Coordination Centre •Headquarters •Field Operations •Media •Victims •Relatives Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 9 Is technological progress the answer? o Yes • • • • Costs down (e.g. Inmarsat’s MPDS, RBGAN) Speed up (e.g. broadband) Miniaturisation, Processing speed … Informatics culture improving o No • Existing technology enough • Human f actors • Technological gap • Countries • NGOs 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 10 Are conventions & standards the answer? o Yes • Tampere convention • Global standards • Mobile phone standards o No • Coordination • Human factors • Bureaucracy 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 11 Conclusion GAP Training Preparedness 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 12 Our partners 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 13 Télécoms sans Frontières 20 avenue Garcia Lorca 64000 Pau, France Tel: +33 (0)5 59 84 43 60 Fax: +33 (0)5 59 84 43 58 contact@tsfi.org www.tsfi.org 11.02.2003 Workshop on Telecommunications for Disaster Relief, 17-19 February 2003 14