International Telecommunication Union Next Generation E9-1-1 Bridging the eCar to Public Safety S. Robert (Bob) Miller, ENP Public Safety Communications Consultant Miller and Miller LLC “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 The Beginning of 911 in America ITU-T o o o o In 1958, U.S. Congress called for a universal emergency number. In 1968, AT&T and the FCC announced that 911 would be the nationwide emergency number. On February 16, 1968, the first call was made from Haleyville, Alabama. Forty years later in 1998, U.S. Congress passed the 911 Act. The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 2 First Call in Haleyville, Alabama ITU-T Alabama Speaker of the House, Rankin Fite, makes the first 911 call to U.S. Congressman Tom Beville The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 3 ITU-T Basic 9-1-1 Features o A Single 3-digit Emergency Number o Automatic Routing to a Single PSAP o Abandoned Call Routing o Calling Party Hold o Calls can be manually traced o Forced Disconnect The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 4 ITU-T Enhanced 9-1-1 (E9-1-1) o Selective Routing to PSAPs o Automatic Location Identification o Automatic Number Identification o Default Routing o Fixed Transfer o Selective Transfer The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 5 New Features Desired ITU-T o Supplemental Call Location Information o Station location behind a Private Branch Exchange (PBX) o Incident information from vehicle accidents o Tandem-to-Tandem Interface o The Ability to Migrate to an Advanced Intelligent Network (AIN) Architecture The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 6 Step 1 – SS7 With Conventional PSAPs ITU-T The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 7 Step 2 – SS7 with Intelligent Work Stations ITU-T The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 8 Step 3 - PSAP Shared Wide Area Network ITU-T The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 9 Step 4 - Edge IP Routing ITU-T The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 10 Bridging ACN to Dispatch ITU-T o o o One such method is 3-Way Conference Calling. The Commercial Call Center issues a command to the vehicle’s cell phone to set up a 3-way conference call through the local cellular switch (MSC). This allows direct vehicle-local dialing of the emergency number as determined by local public safety authorities. The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 11 3-Way Conference Calling ITU-T Cellular Phone GPS Receiver Remote Conference Calling 3-Party-Conferencing Proposal Figure 1 1 2 MSC 3 9-1-1 Switch PSTN TSP Call Center (TSP CC) ce en r e f on C y art P 3 LOCAL PSAP The Fully Networked Car, A Workshop on ICT in Vehicles ITU-T Geneva, 2-4 March 2005 12 Emergency Number Systems ITU-T ITU-T A vehicle with GPS-based telematics can automatically determine where the vehicle is located, minute-by-minute, adjusting automatically to the correct, local Emergency Number and language. dates The The Fully Fully Networked Networked Car, Car, A A Workshop Workshop on ICT in Vehicles ITU-T ITU-T Geneva, 2-4 2-4 March March 2005 2005 33 13 International Telecommunication Union Thank You! S. Robert (Bob) Miller, ENP Miller and Miller LLC 1-856-513-0821 bob.miller@millerllc.net ACNovations www.acnovations.com “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005