Nissan Carwings connects driver to the world Kenji Ikeura Nissan Motor Co., Ltd. “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Objectives of this presentation Current situation of Telematics Automotive Automotive industry industry has has actively actively worked worked on on Telematics. Telematics. However,no However,no economic economic success success has has been been achieved. achieved. Objectives of the presentation Find Find out out ·· What What we we need need to to do do ·· What What success success we we can can have have by by referring referring to to how how Nissan Nissan deals deals with with Telematics Telematics and and mobile mobile phones phones from from an an automotive automotive viewpoint. viewpoint. “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Nissan Corporate Vision Corporate Corporate vision vision Enriching Enriching people people’’ss lives lives Environment policy People Symbiosis of people,vehicle and nature Contribute to the development of a flourishing society by integrating “the heart” of conscious of people, society, nature and the earth into a vehicle design . Vehicle Symbiosis Nature Target for Driving Safety Reduce fatal and serious injuries by half Society Pushing Pushing actively actively ITS/Telematics ITS/Telematics as as aa means means to to realize realize “Environment” “Environment” and and “Safe” “Safe” concepts concepts as as well well as as boost boost products products values. values. “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Concept-1 Open model Win-Win Win-Win with with open open model model Mobile Mobile phone phone operators operators Service Service providers providers Mobile Mobile phone phone suppliers suppliers •Nissan’s core business is “Vehicles” •Nissan try to realize excellent Telematics services with good partners. “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Concept-2 Expand navigation value üExpand value of navigation by Telematics Pleasure Telematics · Digital broadcast Navigation system Convenience · Music · Game · E-mail · V- telephone · E-commerce · MP3 · DVD video · Bluetooth · Hands Hands--free phone · ETC HMI · VICS Navigation Real time / the latest · Map/POI/Software The latest info download · Traffic info on demand · Stolen car tracking · E/B E/B--call · Concierge · Camera · Vehicle “The Fully Networked Car, A Workshop on ICT in Vehicles” info ITU- T Geneva, 2-4 March 2005 Ease of mind Concept-3 Expand mobile phone value ü Make your mobile phone more valuable in your vehicle - Hands -free telephone - CARWINGS connection - E-mail Bluetooth - Telephone directory etc… “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Services of Nissan CARWINGS E-mail (Text-to-speech reading) Drive plan (Destination setting) Navigation with Telematics type Traffic/Weather information Hands-free phone I am here mail ( vehicle location mail service) Operator service Nearest restaurant “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 CARWINGS Subscribers/Subscription ratio 100000 90000 80000 70000 80 Number of subscribers Subscription ratio 70 60 60000 50 50000 40000 40 30 30000 20 20000 10000 10 0 0 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 % How “CARWINGS” is used üDriver focused services are accepted well 20 3 . Operator service 4 . Destination weather info 5 . The nearest restaurants 6 . I am hear mail ( Related with a mobile phone) 7 . Info package about your location Main contents of Operator service lDestination setting lTraffic info lEmergency call support (24hours) l Road service, Hospital….. l Auto DJ : Channel search engine “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 100~ ~ 90 ~ 80 ~ 70 ~ 60 ~ 100 2 . Navigation system to destination ~ 50 1 . My channel ( Bookmark, quick connection) ~ 40 0 Access ranking ~ 30 10 ~ 20 • Simple operation makes necessary (useful) info available for drivers. Access rate by speed 30 0~ 10 • Drivers use it most during a drive. Ratio (% ) Vehicle speed(km/h ) Strength of Nissan Telematics ü “How drivers use Carwings” has been accumulated though 6 years of operation. Operator service Information available when you ask operators One Push Operation Information available by pressing a button once Operator service ? AutoDJ? Direct call button ? AutoDJ? My channel (All your favorite info channels available) Button to call an operator “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Telematics in Japan üNissan, Toyota and Honda are pushing ITS/Telematics forward Crash speed reduction break Keep-to-lane support Vehicles distance control Telemaitcs Navigation system prevalence Traffic info 1994 1996 Highway fee machine 1998 2000 2002 “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 2004 Customers’ Expectations Opinions on telematics in the future Don’t want to use 33.4% ( N=10,4850) Source: Want to use 66.6 % üIt’s nice to have, but less customers are willing to pay Opinions on telematics Nikkei BP I use one with charge I use one if it’ it ’s free I don’ don’t need one. Locate a stolen car Car theft notice to your mobile phone Ask for help when emergency ( MAYDAY) Download a latest map Unlock doors by a remote control Pedestrians info by IR camera Immediate service when Breakdown Identify an owner (IC tip etc …) Active instruction on a best trip route 0% 20% 60% 80% “The Fully Networked Car, A Workshop 40% on ICT in Vehicles” Source: ITUYanoTResearch 2 0 2005 0 2 edition, I T S Telematics marketing Geneva,Institute 2-4 March 100% forecast report Challenges for Telematics ü More value by Less cost for customer ü Win-Win-Win model among Driver, mobile phone and Car ( 1 ) More Value · Easy and seamless connection among Driver, mobile phone, Car and the internet world through standardized “seven layers”. · Synchronized database among Car, mobile phone, own PC and internet world to realize “The Fully Networked car”. ( 2 ) Less Cost · Affordable charge for airtime and services. · Single Contract for Seamless connection. “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Mobile phone realizes Ubiquitous üMobile phone is, · Basic tool to access People, Music, personal database, and internet world · A part of yourself ( ID of yourself, another wallet. . . ) • Accessible to any information • Seamless connection available 24 hours a day, 365 days a year, and anywhere you are. • ID and account of individuals E-mail Telephone Camera TV IrDA Internet Bluetooth Ticket Wallet “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Seven Layers compatibility Network architecture based on the OSI model Layer 7 Application 6 Presentation 5 Session 4 Transport 3 Network Network 2 Data Link 1 Physical Application Protocol Exchange Unit Application APDU Presentation PPDU Session SPDU Transport TPDU Network Network Packet Data Link Data Link Data Link Frame Physical Physical Physical Bit Presentation Protocol Session Protocol Transport Protocol “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Facts of connectivity ü It is not easy to guarantee physical connection Car navigation system Bluetooth Mobile phone Mobile phone companies radio tower Wired Nissan prepares 4 wires to customer It makes 80% cell phone possible to connect ??? It is far better than the situation in US “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Service Commonization among automakers ü Seek for a scale effect by commonization Commonization •Basic parts of on-board equipment (processor, DVD, etc) •Development of basic software Seek for a scale effect in cooperation with partners and other OEMs. (Increase the number of members) •Voice recognition •On-board communication unit •Communication/carrier services •General contents •Portal infrastructure •Billing, certification and settlement •Call center, agent service Differentiation Pursue the originality as OEM maker •e-CRM (Utilization of customer and vehicle information) •Vehicle inherent contents •Vehicle related portals •HMI “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Telematics and communication ü More diversity of communication infrastructure is coming. What is suitable to what? Is it possible to catch the change up? •Life cycle is different between vehicle and communication devices •Each transceiver needs own device and contract. It cause much cost. Mobile phone Quasi-zenith Satellite Wide area communication /broadcast DSRC Terrestrial digital broadcast Wireless LAN Mobile broadcast etc… Optical Beacon Limited area communication DSRC(Dedicated Short Range Communication): Communication between vehicles on exclusive drivers roads/Communication medium “The for vehicles. It is applied to ETC. Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Could 4G mobile phone be messiah? üNext generation mobile phone may have powerful ability Is it possible to realize “plug and play” capability? PDC FOMA Service area(m) 4 G mobile phone Cdma1x EV-DO 2.5~ 3G mobile phone 1K 100 Cdma 1x 2G mobile phone Coverage over limited DSRC zone 10 DSRC 1 10K 100K 1M 10M “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 100M Communication speed (BPS) Conclusion 1. More value with less cost for customer is essential for growth of Telematics. 2. Open model, Enhanced Car Navigation System and Greater power of customer’s mobile phone are three policies of Nissan to build affordable and valuable Telematics. 3. Nissan is focusing on “Driving related Services”. Other services could be common among car makers and service providers. 4. Mobile phone is bringing Ubiquitous and seamless connection. It is becoming a part of personality now. 5. Standardized connectivity is essentially required for customer’s usability. All seven layers has problems in compatibility. 6. Win-Win-Win relation among User, mobile phone and Car is the key factor to success. We have to make clear perception about what could be common and what must be competition. “The Fully Networked Car, A Workshop on ICT in Vehicles” ITU- T Geneva, 2-4 March 2005 Thank you