How to enhance the management of your charity? Innovative ideas with relevance to Monday morning Objectives During this one-day seminar, we explore concepts and practices that can help you add value to your organisation through managing volunteers: Make the best of your limited donations, providing more value through improving the reliability, efficiency and effectiveness of operations Reduce your risks by providing stronger guidance to volunteers’ actions without limiting their creativity and enthusiasm Get more out of your communications (e.g. meetings, reporting, training, etc.) with volunteers and other stakeholders to develop relationships and increase information-sharing within the organisation Maintain a high level of engagement and commitment among your volunteers This free workshop aims to share the knowledge produced during our extensive empirical research at UCL with charities. The workshop is not designed as a one-way flow of information from researchers to practitioners, but rather to stimulate a debate, where the results of our research can be questioned or validated, and new questions and pressing needs can emerge and inform our future research. Programme and Benefits 10:00 – 10:30: Welcome and Introduction 10:30 – 11:30: Discussion: challenges in managing volunteers 11:30 – 13:00: Management systems and practices to support volunteer management (Part 1) Diagnostic: understand performance measurement and its implications Boundaries: minimise risks for your organisation Lunch Break (provided by UCL) 14:00 – 15:30: Management systems and practices to support volunteer management (Part 2) Belief: reinforce organisational values Interactive: engage with volunteers Tea and Coffee (provided by UCL) 16:00 – 17:00: Turning concepts into practice Develop an action plan to improve current practices in your organisation Stimulate a dialogue between research and practice. From 17:00: Networking – Drinks and snacks (provided by UCL) Participants This workshop is aimed at trustees and people with management responsibilities in volunteer-led, small and medium sized charities. Facilitators Anna Urbaniak is a graduate of UCL’s MSc course on Project Enterprise Management. Her master thesis, supervised by Dr Joana Geraldi, was about management of charities. Anna is actively involved in the training of volunteers for a mature third sector organisation – Tenteleni. Dr Joana Geraldi is a lecturer at UCL’s Bartlett School of Construction and Project Management, specialising in the management of projects and approaches to managing multi-project organisations, i.e. organisations which have projects as the reason for their existence – which is the case for many charities. Logistics When: 11.02.12 (Saturday) nd Where: Room 247, 2 floor, Bartlett Faculty, UCL, 1-19 Torrington Place, London, WC1E 7HB, Map <http://tinyurl.com/managingcharities-venue> How Much: Free of charge. Registration is essential. Register: Please complete the Registration Form <http://tinyurl.com/managingcharities-registration> Find out more: Managing Charities – Workshop Website <http://www.ucl.ac.uk/public-engagement/projects/bursaries/GeraldiUrbaniak> Sponsorship: This workshop is supported by UCL’s Public Engagement Unit as part of the Beacons for Public Engagement Programme – funded by the UK funding councils, Research Councils UK and the Wellcome Trust.