INFORMATION SERVICES DIVISION (ISD)
NETWORK SERVICES GROUP
UCL Remote Access VPN Service
iPad User Guide
Version
Date
Author
Document Details
Last Updated
0.1
13th July 2011
CH
N/A
05 November 2015
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Table of Contents
UCL Remote Access VPN Service iPad User Guide ....................................................................... 1
Table of Contents ...................................................................................................................... 2
Revision History ........................................................................................................................ 2
Formatting Conventions ........................................................................................................... 2
0 Introduction ........................................................................................................................ 3
1 Getting Connected ............................................................................................................. 3
1.1
Requirements ................................................................................................................ 3
1.2
Abiding by UCL Computing Regulations........................................................................ 3
1.3
Install Cisco AnyConnect Secure Mobility Client ........................................................... 4
1.4
Connecting to the UCL VPN Service. ............................................................................ 6
1.5
Disconnecting from the UCL VPN Service. .................................................................... 7
2 Help and Support ............................................................................................................... 8
2.1
Remote Access VPN Service help ................................................................................ 8
2.1
MyFinance Compatibility ............................................................................................... 8
Revision History
Date
13th July 2011
5th May 2015
5th November 2015
Version
0.1
2.0
4.2
Author
CH
MC
MC
Purpose
Original draft version
MyFinance update
Updated for AnyConnect 4.2
Formatting Conventions
Courier New
Italic
Underline or Bold
Implies an action
A variable which must be replaced or for emphasis
Important note or action
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0
Introduction
The purpose of this document is to provide iPad users with instructions for connecting to
the UCL Remote Access VPN service using the Cisco AnyConnect Secure Mobility Client –
an application that is downloaded from the Apple App Store.
The UCL Remote Access VPN service provides a secure connection into the UCL
corporate network to access restricted UCL resources. The user therefore will have “oncampus”-like access to services that are normally in-accessible from outside the UCL
network.
1
Getting Connected
1.1
Requirements
The following is required to use the UCL Remote Access VPN service.
1.2
A network connection outside of the UCL corporate network e.g. eduroam, broadband
connection from home, café hotspot wireless etc.
A UCL User ID and password.
Abiding by UCL Computing Regulations
When connected to the UCL Remote Access VPN Service, ALL your traffic will be sent through
the UCL network, regardless of whether the destination is a UCL address or an address on the
Internet.
All users must be aware of this fact and abide by the UCL Computing Regulations and the JANET
Acceptable Use Policy when connecting to the Remote Access VPN Service.
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1.3
Install Cisco AnyConnect Secure Mobility Client
IMPORTANT – ensure you are connected to a network that is outside the UCL network i.e.
eduroam, a home broadband connection, café wireless hotspot etc.
Open the Apple App Store.
Search for “cisco anyconnect”, there should be one result under iPad Apps.
The Cisco AnyConnect app is free, select the button marked free and then click on ‘Install App’ to
start the download.
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Before the download begins you will need to enter your Apple Store user ID and password. The
download and installation process may take a few minutes, once completed you will see the Cisco
AnyConnect app icon appear in your list of apps.
Open the Cisco AnyConnect App, when first started a message will appear asking if you want
enable Cisco AnyConnect, select ‘OK’.
Select ‘Add VPN Connection’.
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In the window that opens you will need to enter in lowercase for both the Description and Server
Address:
vpn.ucl.ac.uk
You will also need to set Network Roaming to ‘OFF’.
Click on Save in the top right corner of the window to complete the configuration.
1.4
Connecting to the UCL VPN Service.
To connect to the UCL VPN Service open the Cisco AnyConnect App, in the top left corner of the
App it will show the connection status.
Slide the AnyConnect VPN switch from ‘OFF’ to ‘ON’. An authentication window will then open
and you should enter your UCL username and password, click Connect in the top right corner to
continue.
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You will then be connected to the UCL VPN Service and the status will show as ‘Connected’.
An icon saying ‘VPN’ will also appear in the top left corner of your iPad screen next to the wireless
symbol, this will remain there for as long as you are connected.
1.5
Disconnecting from the UCL VPN Service.
You will remain connected to the UCL VPN Service for as long as you have an active wireless
connection or until you disconnect using the Cisco AnyConnect App, you should therefore ensure
that you disconnect from the UCL VPN service when you no longer require it.
To disconnect from the UCL VPN Service slide the AnyConnect VPN switch to ‘OFF’, the status
will then show as ‘Disconnected’
The ‘VPN’ symbol will also disappear from the top left of your iPad screen.
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2
Help and Support
2.1
Remote Access VPN Service help
If you experience any problems, please contact the ISD Service Desk, who will be able to assist
with basic support queries and will forward on other queries to the correct team.
The Service Desk is located in the DMS Watson Science Library, Malet Place. The Service Desk
web page provides details on opening times and a location map:
http://www.ucl.ac.uk/isd/common/servicedesk
2.1
MyFinance Compatibility
MyFinance can be accessed and used through the Remote Access VPN Service.
MyFinance is currently only supported on certain browsers. Please refer to the Client System
Requirements document for further information http://www.ucl.ac.uk/finance/docs/docsmyfinance/Client_System_Requirements_v0.6.pdf
All queries relating to the use of MyFinance must be directed to MyFinance Support by emailing
myfinancehelp@ucl.ac.uk
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