Italy Profile (Latest data available: 2013) Various statistics (Latest data available: 2013) Fixed-telephone subscriptions per 100 inhabitants 34.3 Mobile-cellular subscriptions per 100 inhabitants 158.9 Fixed (wired)-broadband subscriptions per 100 inhabitants 22.3 Mobile-broadband subscriptions per 100 inhabitants 64.8 Households with a computer (%) 71.1 Households with Internet access at home (%) 68.9 Individuals using the Internet (%) 58.5 Policy Maker (Latest data available: 2010) Please provide the name and contact details of the Policy-Maker. Ministero dello Sviluppo Economico - Dipartimento Comunicazioni Regulatory Authority (Latest data available: 2010) Name of the telecom/ICT regulator AGCOM Please provide the name of the Head of the Regulatory Authority Corrado CALABRO' Please provide the exact title of the Head of the Regulatory Authority. President Legal document creating the regulator Law n. 249 of 1997 Year separate regulator created 1997 Regulator also regulates other utilities Regulator autonomous in decision making Yes Who is responsible for approving the budget of the Regulator? the Regulator itself Sources of regulator’s budget and % financed from each source • Government appropriation, percentage: 0.9, • Contributions from regulated telecom operators based on turnover • Contributions from regulated telecom operators based on turnover percentage: 96, percentage of operator revenue (turnover): 0,15, Reporting requirements of the regulator • Report to Legislature/Parliament Regulatory Functions (Latest data available: 2010) Entity in charge of licensing S R Entity in charge of interconnection rates R Entity in charge of price regulation R Entity in charge of technical standards setting S Entity in charge of radio frequency allocation and assignment S R 1 M: In line with the EU regulation, licenses are only provided for scarce resources, Agcom defines the rules for the assignment of such resources, whereas the Ministry assigns the licenses. Any other service is subject to a General Authorization regime. M: While the sector Ministry is responsible for the elaboration of the National frequency allocation table, the NRA defines the assignment plans and the regulatory conditions for the assignment of scarce resources. The Ministry is then responsible for the relevant assignment procedures and for the granting of rights of use. ITU ICT-Eye:http://www.itu.int/icteye Spectrum Monitoring and Enforcement S Entity in charge of numbering S R Entity in charge of type approval2008 S Entity in charge of service quality monitoring R Entity in charge of universal service/access R Quality of service standards setting R Entity in charge of enforcement of quality of service obligations R Entity in charge of broadcasting (radio and TV transmission) S R Entity in charge of broadcasting content R Entity in charge of Information Technology S O R M: Such initiatives fall within the remit of the NRA, the sector Ministry, but also other public institutions, such as the Ministry of the public function and its Department for innovation. Entity in charge of Internet content O R M: Internet content falls under the NRA's area of competencies, however, any infringement of criminal law falls under the police monitoring powers and is prosecuted by the judicial authority. M: The definition of the National numbering plan falls under the NRA's remit, the sector Ministry is competent for the assignment of the numbering resources. M: Agcom is competent for defining the regulatory conditions related to the authorizations, which are granted by the sector Ministry. S: Sector Ministry O: Other Ministry or Government body R: Regulatory Authority Op: Operator N: Not regulated M: If more than one entity or another body is involved in this function, please explain Level of Competition (Latest data available: 2010) Local Fixed Line Services2008 C Domestic fixed long distance C* International Fixed Long Distance C Mobile P IMT (3G, 4G, etc.) P Wireless Local Loop2008 C DSL C Cable modem N Fixed Wireless Broadband P Leased Lines C International Gateways2008 C Internet Services C Cable Television C* Fixed Satellite Services (FSS) N Mobile Satellite Services (MSS) P VSAT C M: Monopoly P: Partial competition (year when competition was introduced) C: Full competition (year when competition was introduced) N: N/A 2 ITU ICT-Eye:http://www.itu.int/icteye Universal Service - services covered and operator obligations (Latest data available: 2010) Definition of universal service/access exists Yes Universal access/service policy adopted Yes Voice services included in Universal service/access definition • Fixed line private residential service as part of universal service definition • Fixed line public payphone service as part of universal service definition Internet services included in Universal service/access • Dial-up Internet access as part of universal service definition definition Other services included in Universal service/access definition • Emergency services as part of universal service definition • Telecentres as part of universal service definition Explain: special measures for disable and low income users: fifty per cent reduction of monthly access fee for low-income or disable customers, totally free access for deaf-mute users who need special communications devices., Operators under universal access/service obligation • Incumbent fixed line operator(s) Operators/service providers required to offer belowcost prices Yes Financing of Universal Service activities and/or Universal Service Funds (Latest data available: 2010) Means of financing operator(s) universal access/service obligations • Universal service funds Operational Universal Service Fund Yes If Yes, when? Operators/ service providers required to contribute to • None of the above, please identify: fixed and mobile operators USF with total revenues above a fixed threshold, Means of calculating USF contribution amounts • Percentage of net revenues (turnover) Percentage: Not yet avalaible, USF financed by other sources No USF budget financing by source (in percentage) Regulator administrating USF No If No, name the entity responsible Economic Development Ministry Other financing mechanisms for the provision of Universal service No If Yes, please explain 3 ITU ICT-Eye:http://www.itu.int/icteye