Information Services Application Support
FlashFAST for Advisors
and Student Services Staff
(Banner Self Service for Advisors)
August 2012
p. 1 of 25
rev. 8/06/2012
FlashFAST for Advisors and Student Services Staff
Title
FlashFAST for Advisors and Student Services Staff
Date
August 2012
Created by
Sarah Malcom and Julie Kennedy
Created for
Information Services Application Support
Copyright
Kent State University, Sungard HE, Experian 2012
Get help
istraining@kent.edu
Technical support
Help Desk: support@kent.edu or
http://support.kent.edu
Contents
Access FlashFAST .......................................................................................................................... 3
Advisor Dashboard .......................................................................................................................... 4
The FlashFAST Advisor Menu ....................................................................................................... 5
FlashFAST Tips .............................................................................................................................. 6
Student Information ......................................................................................................................... 7
Student Account .............................................................................................................................. 8
Student Transcript ........................................................................................................................... 9
Student Schedule ........................................................................................................................... 11
View Printable Student Schedule .................................................................................................. 12
Active Registrations ...................................................................................................................... 13
Registration History ...................................................................................................................... 13
Add or Drop Classes...................................................................................................................... 14
Look-Up Classes ........................................................................................................................... 15
Register from Look-Up Classes .................................................................................................... 16
View Holds .................................................................................................................................... 17
Class Schedule Search ................................................................................................................... 18
Student Address, Phone, and E-mail Address. .............................................................................. 19
Advisee Listing.............................................................................................................................. 19
Student Midterm Grade View ....................................................................................................... 20
View Submitted Graduation Application ...................................................................................... 21
DKS Program Links ...................................................................................................................... 21
Schedule of Classes Maintenance Menu ....................................................................................... 22
Student Information Reference...................................................................................................... 23
How Students View FlashFAST ................................................................................................... 24
2
FlashFAST for Advisors and Student Services Staff
Access FlashFAST
Your FlashFAST role determines the menu selections you see and use.
FlashFAST is used by faculty to view information about their assigned course sections,
and by students to register, see their transcript, view account information, and more.
A KSU employee who needs to view student records is granted the ‘advisor’ access role
in FlashFAST. Included are advisors, some faculty advisors, and student services clerical
and administrative staff.
Step
1
2
3
4
Action
Open a web browser and go to your KSU campus homepage, or to
http://www.kent.edu.
Log in with your FlashLine user name and Password.
Click the Faculty & Advisor Tools tab.
In the Faculty Advisor Toolbox channel, find and click the FlashFAST link
found under the heading For Advisors.
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FlashFAST for Advisors and Student Services Staff
Advisor Dashboard
(an alternative way to access FlashFAST)
The Advisor Dashboard channel is also located on the Faculty & Advisor Tools tab.
It is a shortcut tool to initiate a FlashFAST Term and Student Name search.
Step
1
2
3
4
5
Action
Locate the Advisor Dashboard channel on the Faculty & Advisor Tools tab.
Pull down the Term menu to select a term.
Type the student Kent State ID number, or type the student’s name.
(Use the percent sign % as a wildcard character.)
Click the All link for best results.
Multiple records may match the name search:
6
Click any blue linked text for more information, or click an icon to view:
Transcript
Test Scores
Send E-mail
4
FlashFAST for Advisors and Student Services Staff
The FlashFAST Advisor Menu
The Advisor menu is a long list of links to specific kinds of student information.
Some links are available to designated staff only.
To look up information about a student,
start with the first two items on the menu
and complete the Term Selection and ID
Selection steps.
When checking past or future term
information for a student, you will return
to Term Selection to change the term.
The remaining menu items will display
information about the term and student
until you specify a new term/student.
Some menu items are PIN-number
protected. If you have authorization to
view the Student Academic Transcript,
register students (Add or Drop, Look up
Classes) View Test Scores, or View Holds,
the Registrar will provide the PIN number
to access these screens.
There is one PIN for all students. The PIN
changes each term. Contact the
University Registrar if you need the PIN.
The remainder of this document describes
the features of each menu item.
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FlashFAST for Advisors and Student Services Staff
FlashFAST Tips

Select a new term and new ID every time you ‘switch’ student records, or meet
with a new student for advising.

To register students, you will input a Personal Identification Number (PIN) which
is issued to you, using the same PIN for all students. You may not share this PIN
with anyone, under any circumstances. A violation of this rule is considered to
be a violation of the Agreement Regarding the Secured Use and Confidentiality
of University Records and Data, which you signed in order to gain access to
FlashFAST. Contact the Registrar to request the PIN number.

Practice the Good Neighbor Policy: only view, maintain information, and register
students that belong to your college, department, and/or campus.

You can use your browser’s Back button, or the FlashFAST Return to Menu link
to go back a screen.
6
FlashFAST for Advisors and Student Services Staff
Student Information
The Student Information Menu displays information such as the student’s current
academic program, academic standing, class standing and more.
Note that this is where FERPA release information is found.
The student’s catalog year is found in GPS (or in KAPS, for students who entered a
program before 2010).
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FlashFAST for Advisors and Student Services Staff
Student Account
Although student account information is not generally of use in advising, occasionally a
student may ask you a question about something in their account statement.
There are two main account views. Account Detail for Term as pictured above presents
the statement for the current term in detail. Memos are pending transfers of money to
the student from grants, scholarships, awards, refunds, etc. When memo amounts
transfer, they move into the statement area.
Account Summary by Term presents brief statements for at least 3 years past, working
back from the current term.
Refer questions about statement items to the University Bursar, 330 672-2626.
8
FlashFAST for Advisors and Student Services Staff
Student Transcript
Click Student Transcript and enter the access PIN number at the prompt.
There are direct links to Transfer Credit, Institution Credit, and Transcript Totals:
If the student earned a degree at Kent, an entry will appear near the top of the
transcript describing the degree awarded:
9
FlashFAST for Advisors and Student Services Staff
The list starts with the student’s first term at KSU and ends with a total of all credits
earned. The current term registration and attempted credits appear last.
If you do not have access to the transcript feature, and the student is meeting with you
in person, ask the student to share this information. Any student may elect to show you
their transcript by logging in to FlashLine, then selecting:
Student Tools tab --> FlashFAST.
Student Records menu --> Academic Transcript.
The transcript will display a + indicator next to courses that have been repeated for
credit.
10
FlashFAST for Advisors and Student Services Staff
Student Schedule
This is a detailed student schedule, with one data block per section as seen above.
You may prefer the grid view of the Printable Student Schedule (see next page.)
Scroll down to view complete schedule details for each course section.
If the Assigned Instructor’s name is linked, click on the name to view the instructor’s
office hours. The hours are visible only if the instructor has elected to use this FlashFAST
feature.
Click the Email icon
to send mail to the instructor.
The Student Schedule does not include courses from which the student has withdrawn
(see Registration History), or courses for which a final grade has been awarded (see
Student Transcript.)
11
FlashFAST for Advisors and Student Services Staff
View Printable Student Schedule
The Printable Student Schedule is the best screen for verifying credit hour status.
It displays the schedule, and a data block containing the student’s name, Banner ID,
the date and time, and the total number of credit hours.

Before printing, check Print Preview. If the full schedule does not display,
then print in Landscape mode.

The Printable Student Schedule does not include courses from which the
student has withdrawn (see Registration History), or courses for which a final
grade has been awarded (see Student Transcript.)
12
FlashFAST for Advisors and Student Services Staff
Active Registrations
This screen displays all active courses in which the student is enrolled, in all terms for
which the student has registered.
Note that the term is listed under the course name.
Active Registrations does not display courses from which the student has withdrawn.
(see Registration History for withdrawals, next page.)
Neither does it show courses for which a final grade has been awarded. (See Student
Transcript, previous page.)
Registration History
The student’s recent registration history for the past two terms is displayed here.
For prior terms, see the Student Transcript, or see the full history in SFAHIST, in INB.
13
FlashFAST for Advisors and Student Services Staff
Add or Drop Classes
This menu item is PIN-protected. It is used by designated advisors to register students
for classes. Contact the University Registrar if you need the PIN.
Step
1
2
3
4
5
Action
Determine the courses/sections to be registered, and note the CRNs
(Course Reference Numbers) of the sections.
Click Add or Drop Classes, enter the registration PIN at the prompt.
Enter the course CRN(s) in the Add Classes Worksheet row.
Click Submit Changes
To drop a student from a course:
 Pull down the Action box menu for the course.
 Select the desired action.
 Click Submit Changes at the end of the page.
14
FlashFAST for Advisors and Student Services Staff
Look-Up Classes
The Look-Up Classes menu item presents an alternate method of registering students
for classes.
1
2
3
4
5
Note
Note
Select Look Up Classes for a Student.
Select the registration Term.
Enter the registration PIN at the prompt.
This brings you to a form that resembles the Class Schedule Search form.
Select search options from the menus, and click the Class Search button.
If a search results in no sections found, use fewer search options.
You do not have to select an item from every option menu displayed.
Course Attributes may be searched here.
15
FlashFAST for Advisors and Student Services Staff
Register from Look-Up Classes
Step
1
2
3
Action
Identify the course and section, check the check box to the
left of the course section to select it.
(C indicates a closed section.)
Click the Register button.
Click the Text Book Info Link for details and to check
availability from the KSU bookstore.
16
FlashFAST for Advisors and Student Services Staff
Test Scores
All test scores received for the student are available for viewing here.
View Holds
All holds are seen here except for holds issued by the Financial Aid Office.
The student can view his or her own Financial Aid information, including holds, by
logging in to FlashFAST.
17
FlashFAST for Advisors and Student Services Staff
Class Schedule Search
The Class Schedule Search looks identical to Look-Up Classes, but this search presents
the specifics of each individual course section:
To access more details such as the available seat count, click on the blue course title:
Upper division course detail will show course requirements, prerequisites and
restrictions. To see the catalog description for the course, click the link View Catalog
Entry.
18
FlashFAST for Advisors and Student Services Staff
Student Address, Phone, and E-mail Address.
Near the end of the Advisor menu are links to the student address, phone, and e-mail.
Advisee Listing
Advisee Listing displays an advisor’s assigned advisees.
It provides direct links to student General Information, Holds, Test Scores, Transcript,
and Degree Evaluation information:
19
FlashFAST for Advisors and Student Services Staff
Student Midterm Grade View
Grades are visible after the midterm grading window closes, and after the Registrar
releases grades to the students for viewing.
The grading schedule is posted on the Registrar’s web site:
http://www.kent.edu/registrar/calendars/index.cfm
Current Term Final Grades View
Final grades are seen in the transcript. This is another link to the transcript.
20
FlashFAST for Advisors and Student Services Staff
View Submitted Graduation Application
In college advising units, designated advisors check to see if graduating seniors have
fulfilled the requirements for graduation, including completion of the Graduation
Application. If the student has applied to graduate, the application is visible here.
DKS Program Links
Advisors who are assigned to coordinate advising schedules for the DSK program use
these links to the DKS registration tool. Training is provided by DKS staff.
21
FlashFAST for Advisors and Student Services Staff
Schedule of Classes Maintenance Menu
These menu items are provided so that advisors and student services staff can
help students determine the tuition refund when a class is dropped. Read the
instructions provided in the header section of the tool.
22
FlashFAST for Advisors and Student Services Staff
Student Information Reference
Task
in Banner INB
in FlashFAST Advisor
View records for any student
Yes
Yes
View Student address, phone,
email
View Student schedule
Yes
View All Registrations, All
Terms
View Registration History
Yes
Student Address and Phone
Student Email
Student Schedule
Student Printable Schedule
Active Registrations
Yes
Registration History
Register Student
Yes
Grant Registration
Permits/Overrides
Yes
Add/Drop Classes
Lookup Classes
(permission required)
No
View List of all Restrictions on a
Course
Yes
Class Schedule Search,
Detailed Class Information
View Transcripts
Multiple Forms
Student Transcript
View Holds
Yes
View Bursar Account
Yes
View Holds
(permission required)
Yes
View Student Academic
Information
Multiple Forms
Yes
View Total Credit Hours
Registered for a term
Yes
Student Printable Schedule
View Student’s Birthdate
Yes
Student Information
View Student’s Catalog Year
NO
GPS or KAPS Report Only
Yes
23
FlashFAST for Advisors and Student Services Staff
How Students View FlashFAST
Students have their own FlashFAST menus, for viewing registration, grades, and more.
Students log in to FlashLine and click the Student Tools & Courses tab. The Registration
& Class Tools pane provides links to key FlashFAST screens such as registration,
schedule, account, etc. Many other links on this tab access FlashFAST directly.
Students see hierarchical menus, not a large flat menu as seen in Advisor Tools.
The main menu and key submenus are presented here for your use when you are
advising a student via phone or email.
24
FlashFAST for Advisors and Student Services Staff
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