Shreffler 1 ANTHONY SHREFFLER ASHREFFL@KENT.EDU EDUCATION Master of Education (M.Ed.) – Evaluation and Measurement, May 2013 Kent State University, Kent, OH GPA: 4.0 Relevant Coursework: educational statistics, quantitative and qualitative research methodology, program evaluation, survey research methodology, classical test theory Bachelor of Arts (B.A.) – Business Administration, May 2008 Kent State University, Kent, OH Major: Business Management GPA: 3.90 - summa cum laude Relevant Coursework: leadership, management, accounting, finance, marketing EXPERIENCE Data and Evaluation Specialist October 2013 – December 2015 Youth Opportunities Unlimited, Cleveland, OH Develop, implement, and maintain web-based performance management system using Apricot software to collect and track program data Train staff on the use of the Apricot system and provide ongoing troubleshooting and support Import and export data between external databases and the organization’s system Monitor internal data accuracy and integrity Analyze data and create reports around program participants’ demographics, program utilization, and outcomes and present reports to front-line staff and managers Create, modify, and administer survey instruments Lead and guide organization around data collection processes and program evaluation practices Graduate Assistant August 2011 – September 2013 Research and Evaluation Bureau, Kent State University, College of Education, Health, and Human Services, Kent, OH Develop and manage SPSS and Excel databases Analyze quantitative data using SPSS Develop survey instruments Create and distribute online surveys using SurveyMonkey and Qualtrics Manage data collection for online surveys Write reports for external evaluations Assist in developing evaluation plans and proposals for external evaluations Referral Intake Department Team Member April 2009 – March 2011 Reimer, Arnovitz, Chernek & Jeffrey Co. L.P.A, Solon, OH Process daily referrals into office database Train new employees on legal software program Beta-test updated version of office software and report issues to in-house IT specialist PROFESSIONAL SKILLS Computer Knowledge Proficient in Statistical Package for Social Sciences (SPSS) Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, Outlook Proficient in Online Survey Software: SurveyMonkey, Qualtrics Proficient in Apricot software (web-based performance management system solution for nonprofits)