General Superintendency of Electricity and Telecommunications TAL GROUP SEMINAR AND MEETING Paramaribo, Suriname 10-13 May 2004 NEW TELECOMMUNICATION SERVICES IN EL SALVADOR Presented by: Oscar Estrada 1 General Superintendency of Electricity and Telecommunications POPULATION AND ECONOMIC INDICATORS 2003 Population Population growth rate Surface area (km2) Inhabitants per km2 Number of households 6 638 168 1.9% 21 041 315 1 522 383 2 General Superindendency of Electricty and Telecommunications GENERAL INFORMATION ON TELECOMMUNICATION SECTOR Market situation Employees in sector Fixed teledensity (per 100 inhab.) Mobile teledensity (per 100 inhab.) Public teledensity (per 1 000 inhab.) Teledensity Digital switching Digital transmission Internet subscribers Total figures 4 000 11.34 17.32 3.27 28.66 100% 100% 112 575 3 PRIVATIZATION OF SECTOR w Opening up of telecommunication market since 1996. w Privatization of ANTEL in 1998. 4 VALUE-ADDED SERVICES w Value-added services such as the Internet can be offered once the service provider is registered with SIGET. There are currently ten Internet providers. 5 MODALITIES OF INTERNET SERVICE w For dedicated residential and business lines, the price varies according to the agreed transmission speed. w For dial-up lines, there are services with free access and services based on specified access time, whether limited or unlimited. w Wi-fi services have been operating since 2003. 6 FIXED TELEPHONE SERVICES w w w w w Voicemail Call identification Three-party conference Call waiting Call forwarding 7 WIRELESS TELEPHONE ACCESS ( 2.2 GHz) w Two telephone lines, USD 60 w Internet access 8 INTEGRATED CABLE ACCESS w Telephone service, two lines w Internet access w Pay TV 9 Wi-Fi Two operators Shopping centres Airport Hotels 10 PLC (Power line carrier) A service which has created great expectations owing to the means of access. Use of the electricity distribution network as a means of connecting to a telecommunication network promises to reduce costs and improve access speed. Partnerships with utility companies are needed. 11 INFOCENTRES ( Internet cafes) These started off as Internet cafes but now provide other services apart from Internet access, such as printing, training courses, videoconferencing, international call facilities, advisory services and – of course – a coffee shop. The network has 40 infocentres nationwide. 12 SERVICES USING 800 AND 900 NUMBERS These numbering plans apply to value-added services, especially for calling customer service centres, competitions, lotteries, games, fast-food orders, telebanking services, sale of information, advisory services, etc. 13 SERVICES USING 800 AND 900 NUMBERS PREMIUM RATE FORMAT: 900-MCDU, 900-WXYZ-MCDU. In this case, the user pays an additional amount above the standard call rate. REVERSE CHARGES FORMAT: 800-MCDU, 800-WXYZ-MCDU. In this case, the recipient bears the cost of the call. 14 NEW BROADCASTING SERVICES Pay television via wireless media in the band 12 450 MHz. This band is currently subject to bids (base price USD 2 000 000). 15 VoIP The technology used by telecommunication service providers is not subject to regulation. In the case of VoIP, there may be two kinds of situation: Providers such as infocentres have no formalities to complete to provide a telephone service (via the Internet), since it is the users who request the service. 16 VoIP Providers which hold a public telephone service licence may use any technology, including VoIP. In this case they are subject to regulations in force, tariff approval, numbering plans, interconnection and frequency notification. 17 MOBILE TELEPHONE COVERAGE TELEMOVIL EL SALVADOR 18 Thank you for your attention. 19