Mobile Competition: A Case Study of Jamaica Franklin Brown fbrown1@our.org.jm Regional Seminar on Costs and Tariffs of the TAL Group Paramaribo, Suriname May 10-13, 2004 Background to Reform • Incumbent commenced mobile services in 1991 using TDMA technology • Signatory to WTO GATS in 1996 • Licenses issued to ISPs allowing them to transmit data using VSATs. • New Telecommunications Policy tabled in Parliament, 1998 • GoJ and C&WJ commenced negotiations on liberalization, July 1999 • Signing of Heads of Agreement, September 1999 2 Cont’d • First auction for GSM/CDMA mobile licenses – 8 bids received – winning bid of US$45 million • Second auction for GSM and CDMA mobile licenses – 2 bids received- winning bid of US$47.5 million • March 1, 2000 new Telecommunications Act came into effect 3 Cont’d • New carrier and service provider licenses issued to incumbent (March 14, 2000) • Competition in resale of outgoing minutes, multi-line CPE, FTZs (March 1, 2000-August 31, 2001). • Competition in domestic fixed wired and wireless facilities, resale of domestic switched minutes, internet access over STV facilities (September 1, 2001-February 28, 2003). 4 Cont’d • Competition in international voice and data facilities (March 1, 2003). • Fourth mobile license (March 2004) – US$6 million or US$2.31per head compared with US$17.31(Oceanic) and US$18.27 (Digicel). 5 Impacts of Liberalization • • • • Competitive Entry Market Size & Growth Diffusion in Telephony Service Prices (handset, outgoing international calls,mobile to fixed, on-net/off-net mobile calls) 6 Competitive Entry Mobile Operator Technology Spectrum Band Build out Obligation Service Launch Oceanic Digital Code Division 800 mHz, Jamaica (ODJ) Multi Access 1900 mHz (CDMA) 90% geographic November 2001 coverage. In 2003 this condition was changed to 90% population coverage. C&WJ Time Division Multi Access (TDMA); Global System of Mobile Communications (GSM); General Packet Radio Services (GPRS) 1900 mHz (GSM), 800 mHz (TDMA) None Digicel GSM 900 mHz, 1800 mHz 90% geographic April 2001 coverage AT&T GSM 1900 mHz N/A 1991 N/A 7 Cont’d • Distribution of market share –Digicel (53.19%), C&WJ (43.24%). • Erosion in C&WJ’s market share has been more rapid than in EU where the 2002 average for incumbents is around 47% (Henten et. al, “Has Liberalization of Telecommunications Failed in Europe?” Communications & Strategies, No. 50, 2nd. Quarter, p.19-48). 8 Cont’d • Market is highly concentrated – Digicel and C&WJ account for more than 90% of market share. - Herfindahl-Hirschman Index (HHI) of 4712, thus implying a highly concentrated market 9 Market Size & Growth Period Mobile Subscribers 1991-Dec. 1999 117 861 (premium service) Dec. 2000 249 842 (incumbent anticipate competition) Dec. 2001 640 453 2003 (Pre.) 1.4 million Market Structure One mobile operator One mobile operator Three operators Three operators 10 Diffusion in Voice Telephony Services Period Dec. 1999 Main Lines Mobile per Telephone per 100 100 Subscribers 19.99% 4.71% 24.7% Dec. 2000 N/A 9.99% N/A Dec. 2001 N/A 25.62% N/A 53.85% 71.15% 2003 (Pre.) 17.30% 11 ` 80 St. Lucia 70 St. Vincent & Grenadines Mobile Subscription per 100 Inhabitants 60 Jamaica 50 Antigua & Barbuda Bahamas 40 Suriname y = 2.9296Ln(x) + 5.5408 2 R = 0.045 30 Trinidad & Tobago Grenada 20 Dominican Republic Belize Guyana 10 St. Kitts & Nevis Dominica Haiti Barbados Cuba - 2,000 4,000 6,000 8,000 10,000 12,000 14,000 GDP Per Capita, US$ 12 Factors driving Mobile Subscribership • Positive relationship between income and subscribership • Coefficient of determination is 4.5% • Competition is the biggest factor driving mobile subscribership. • Not surprising given innovation in service and billing (CPP, per second billing), pricing (prepaid options, no monthly fixed charge, lower prices, etc.) rapid build out of network. 13 Pricing • Lower handset prices to encourage take-up (e.g. Ericsson DH6 regular price of US$131, dropped to US$22 by June 1999). • Lower prices for international calls originating on mobile handsets – declined by as much as 210% (peak prepaid rate) 14 Cont’d • Mobile to fixed down by more than 50% • On-Net mobile charges down by more than 50%. but still substantially above the price for making fixed to fixed calls • Off-net mobile charges are higher than on-net charges and charges for outgoing international calls in some instances. • Important to understand strategy of mobile entrants in order to guide regulatory policy 15 Regulatory Challenges • Given market concentration potential for tacit collusion • Mobile termination – already evidence is that mobile operators will resist any attempt to regulate termination charges – protection of the status quo • Not incline to provide information to allow for cost based termination rate • Principle of cost orientation should be extended to mobile termination charges • International roaming charges – competition or regulatory lacuna? 16