ALERiTY Roam Secure Alert Network (RSAN)
Emergency
communications
Personal & regional alerting systems
Roam Secure Alert
Network (RSAN)
Award-winning distributed recipient mass notification system
“George Mason’s RSAN system, Mason
Alert, has proven reliable in both weather
and crime elated emergencies. We were
able to alert approximately 40,000 students,
faculty, staff, alumni, visitors and parents
within minutes of an incident.”
Emergency Coordinator
George Mason University
“Our MU Alert, powered by RSAN, allows
more users and better administration
tools. The RSAN system uses priority
communication lines, minimizing the
chance for dropped or delayed text
messages and emails reaching users.”
Director, Safety & Environment Health
Millersville University
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EATON ALERiTY Roam Secure Alert Network (RSAN)
Communicate
to thousands
instantaneously
From catastrophic natural disasters to the threats college students
face, fast, reliable and redundant communications are critical for
emergency preparedness, response and recovery. That’s why the
Roam Secure Alert Network (RSAN), part of our ALERiTY integrated
solutions, are the perfect Mass Notification Systems (MNS) to
instantly communicate to everyone—anytime, anywhere.
Reach tens, hundreds, or thousands of people instantaneously with
web-based RSAN. Whether mobilizing first responders, informing
residents of evacuation procedures or notifying employees of
an emergency, you can send alerts and potentially life-saving
instructions to unlimited communication devices simultaneously, all
from a single web page—no need to scroll through multiple pages
to launch an alert when time is of the essence.
Notification Devices & Systems
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Phone (landline/mobile/satellite)
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Social networking sites
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Fax
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Desktop notifications
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Email
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Web postings
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SMS/text messages
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Indoor & outdoor speakers
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Pagers
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Digital display signs
Proven Reliability
Relied on by the largest security detail for a Presidential
Inauguration, RSAN was awarded the Homeland Security Award for
best MNS. Recognized for effective interoperable communications,
RSAN enabled the National Capitol Region to not only communicate
internally among 58 different law enforcement agencies but also
externally, delivering 1.2 million messages to the public in a
12-hour period.
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EATON ALERiTY Roam Secure Alert Network (RSAN)
•
Used daily in responding to emergencies; proven track record in
daily use and major incidents since 2002
•
5M messages delivered during Hurricane Sandy; 18M messages
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delivered during Hurricane Irene and VA Earthquake; more than
500M messages delivered since 2011
•
nique public safety gateway—optimized high volume delivery to
U
carriers, networks and devices
•
ero-single point-of-failure system; fully redundant, multi-tiered,
Z
multi-server, fault tolerant architecture
ALERiTY
Award-winning distributed recipient mass notification system
Interoperable Communications
Developed by a single company and designed to work seamlessly
together, RSAN can be integrated with ALERiTY’s other systems,
including WAVES Wide-Area MNS and SAFEPATH In-building Voice
Evacuation System. From a simplified, single interface, you can
launch all of the different systems, including text messaging,
automated voice dialing, desktop alerts, indoor speakers, and
outdoor Giant Voice. It allows you to focus on the emergency at
hand without being slowed down, trying to activate multiple systems.
Through the Roam Secure Information eXchange (RSIX), a secure,
real-time information sharing framework, a campus can easily
communicate critical information with other facilities as well as to
local fire, police and health departments for a better understanding
of the emergency.
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EATON ALERiTY Roam Secure Alert Network (RSAN)
For improved situational awareness and system management, RSAN
can be integrated with existing systems such as Computer-Aided
Dispatch (CAD) and Incident Management Systems (IMS) and with
external data sources like the National Weather Service, Center for
Disease Control and Prevention, Department of Transportation,
breaking news feeds and monitoring services. Alerts can be sent
automatically when a threat is detected, allowing you to get the
essential information out quickly then follow up with additional
information as needed.
RSAN can send and receive alerts via the emergency data
exchange standard, Common Alerting Protocol (EDXL-CAP). RSAN
also provides the capability to directly connect to the IPAWS Open
Platform for Emergency Networks (IPAWS-OPEN).
The RSAN difference
Fast, reliable, & secure communications
Security & System Redundancy
Relied on by the highest level of government,
all RSAN systems are designed with role-based
access and feature highly secure platforms
across geo-dispersed Tier III+ (high security)
data facilities, which include 24/7/365 security,
physical security, biometric access points, and
HVAC monitoring.
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Secure site with SSL encryption
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Authentication available for recipients
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Section 508 compliant
Speed
•
end tens of thousands of text messages, voice
S
calls, emails and desktop alerts within minutes
•
essages sent through dedicated public safety
M
gateway, volume is not diluted by general
messaging
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White listing with major ISPs prevents alerts
from being blocked as spam
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Dedicated system that is not shared by other
customers
•
Alert multiple groups, networks, and devices
from one web page
•
Unlimited pre-scripted QuickAlerts for speed,
reliability and accuracy
Easy to Use
•
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aunch alerts from anywhere —web browser
L
or mobile device, including mobile applications
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Send an alert in seconds instead of minutes
•
Create unique messages for each delivery
method
EATON ALERiTY Roam Secure Alert Network (RSAN)
•
Users can enroll in specific groups via any
SMS device
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utomates third party alerts, including National
A
Weather Service, Department of Homeland
Security, traffic, latest news and monitoring
services
•
Sophisticated interface simplifies database
import and synchronization
•
Convert text to speech with multi-lingual
support
•
Reduce time spent re-entering passwords with
single sign-on
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Send and recieve CAP messages
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Connect directly to IPAWS-OPEN aggregator for
sending WEA/CMAS and EAS alerts
Geo-Targeted Alerting
Through Eaton’s advanced and integrated
Geographic Information System (GIS) mapping
module, RSAN can automatically issue messages
to targeted groups or individuals in an emergency.
Hospital locations, demographic data, topography
and other information can be displayed on
the maps.
•
Conduct geo-targeted alerting through
GIS-mapping module
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tilize Location Based Services (LBS) to notify
U
individuals located within and around disaster
areas within seconds
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GIS data import and flexible geo-coding options
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Create geospatially defined groups
Advanced architecture
& superior services
Voice Messaging Highlights
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Distribute customized pre-recorded voice messages simultaneously
to multiple devices, including landline, wireless, and satellite phones.
Advanced transaction logging features an easy-to-use interface and
automatic notifications to user management
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Web-based reports include:
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Delivery to live person only option
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Ability to recognize voice mail and leave message
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Dynamic TDD/TTY detection and delivery (no pre-registration)
•
Customized caller ID
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Secure messaging and voice authentication
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One-touch transfer to any number, including conference bridge
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bility to throttle call volumes, which allows local telephone
A
companies to handle the number of incoming calls
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Detail per notification attempt results
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Time and date stamp for all messages
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Robust query functionality
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Detailed summary report
System Management
Alert Tracker enables instantaneous recipient feed back.
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Confirm user(s) received message
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Conduct polling capability with multiple menu response options
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Export search results instantly to a report file
Reporting
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Status of current and past campaigns, including success/
failure rates
With advanced administration tools, manage members efficiently
and effectively.
Tracking
•
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View system metrics in real time to see current status
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Uptime
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Delivery speed and performance
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Message delivery
EATON ALERiTY Roam Secure Alert Network (RSAN)
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User self registration and account management
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Administrative role-based access, security and management
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Granular sending authorization and distributed user management
Customization & System Management
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Customization features mirror organizational structure
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Home page and site branding included
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Customize tag lines by type of alert, including weather,
traffic, crime
Eaton
Trusted and proven MNS solutions
Providing decades of experience and innovation, Eaton is the
industry’s foremost developer in advanced technological solutions
for the rapidly growing mass notification market, where fast, reliable
and redundant communications are paramount for responding to
emergencies.
Multi-use Applications
Eaton’s Distributed Recipient MNS, RSAN, has helped emergency
managers across the nation deliver critical alerts for all types of
threats and disasters in various industries, including:
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Educational Facilities
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Military Sites
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Healthcare Facilities
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State & Local Government
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Corporate Campuses
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Federal Agencies
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Industrial Plants
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Oil & Gas Facilities
Proven Reputation
Eaton has successfully deployed mass notification systems for more
than 500 installations worldwide, including highly visible government
and military sites; major metropolitan areas, including Washington
D.C., Orange County, FL, Philadelphia and Houston; regional alerting systems such as the National Capital Region and Southeastern
Pennsylvania; as well as state-wide systems.
Whether it’s a HAZMAT spill, terrorist threat or inclement weather,
our mass notification solutions are designed to protect, alert, and
inform your most critical asset, your people. ALERiTY solutions are
the most reliable MNS available – designed especially to serve your
interoperable emergency communications needs today and well into
the future.
Superior Service & Support
Eaton provides a dedicated system that is not shared with other
customers. RSAN can be installed on site or hosted in our secure
data centers, which feature real-time data mirroring and seamless
redundancy. We offer a personal appointed contact and an
experienced technical staff with 24/7/365 support that has earned
us a 95%+ customer retention rate. With no hardware, software
or additional phone lines to buy, maintain or support, we can have
your emergency notification system up and running within a couple
of days.
“Leveraging the Roam Secure Information Exchange (RSIX),
we have been able to network RSAN systems in use by various
departments including Philadelphia’s Emergency Management
Agency, Philadelphia Police Department, and the Center City
District. This allowed us to engage business owners in use of the
system, which has encouraged community policing and resulted
in several criminal convictions.”
Deputy Managing Director, Emergency Management
City of Philadelphia
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EATON ALERiTY Roam Secure Alert Network (RSAN)
Eaton
1000 Eaton Boulevard
Cleveland, OH 44122
United States
Eaton.com
Cooper Notification
273 Branchport Ave.
Long Branch, NJ 07740
CooperNotification.com
© 2014 Eaton
All Rights Reserved
Printed in USA
Publication No. BR001003EN
March 2014
Eaton is a registered trademark.
All other trademarks are property
of their respective owners.