Eastern Michigan University Systems Appraisal Feedback Report October 10, 2008 AQIP CATEGORY 9: BUILDING COLLABORATIVE RELATIONSHIPS Building Collaborative Relationships examines your institution’s relationships – current and potential – to analyze how they contribute to the institution’s accomplishing its mission. It examines your institution's processes and systems related to identification of key internal and external collaborative relationships; alignment of key collaborative relationships; relationship creation, prioritization, building; needs identification; internal relationships; measures; analysis of results; and efforts to continuously improve these areas. Here are the Key Critical Characteristics of Eastern Michigan University that were identified by the Systems Appraisal Team as most relevant for its interpretation of its Systems Portfolio section covering Category 9, Building Collaborative Relationships: Item Critical Characteristic O1a The state of Michigan does not have a formal state-wide system integrating its 15 state universities. Eastern Michigan University is one of 15 autonomous state supported four-year universities in Michigan. © 2008 Academic Quality Improvement Program, The Higher Learning Commission. All rights reserved. This report may be reproduced and distributed freely by Eastern Michigan University. Eastern Michigan University Systems Appraisal Feedback Report October 10, 2008 O1d Eastern Michigan University has embraced a commitment to contribute to the local community in its core principles and strategic directions, demonstrated by more than 25,000 hours of student volunteer community service annually. O1g Eastern Michigan University has adopted five core principles and four strategic directions that guide decision making, which emphasize learning, engagement with the community, and diversity and multiculturalism. O2b Students have an opportunity to take classes and complete programs at seven off-campus locations through Continuing Education. O2d Eastern Michigan University’s new General Education program includes a Learning Beyond the Classroom component in which students are required to participate in extracurricular and co-curricular activities. O4a Eastern Michigan University collaborates through accreditation agencies, businesses, centers and institutions, targeted industry grants, research grants and agreements, nonprofits, advisory boards and steering committees, community colleges, and K-12 districts. O5a Most of Eastern Michigan University’s employees are represented by unions. The nonunion employees include administrative/professional, confidential clerical employees and coaches. © 2008 Academic Quality Improvement Program, The Higher Learning Commission. All rights reserved. This report may be reproduced and distributed freely by Eastern Michigan University. Eastern Michigan University Systems Appraisal Feedback Report October 10, 2008 O7b Eastern Michigan University has established 75 articulation agreements with 13 community colleges, along with on-site baccalaureate programs at one community college. The University considers community colleges partners as much as competitors. Here are what the Systems Appraisal Team identified as Eastern Michigan University’s most important strengths and opportunities for improvement relating to processes encompassed by Category 9, Building Collaborative Relationships. Item S/O 9P1 SS Comment In the lack of any state-wide systematic mechanism for transfer, Eastern Michigan University has established an Office of Community College Relations to provide information to help students transfer. 9P1 S Eastern Michigan University develops relationships using formal and informal criteria and techniques. The criteria to identify and develop partners include the following: Mutual benefit sustainability (long-term in nature), and significant impact. These criteria allow Eastern Michigan University to select and work with partners that align with the vision, mission, and values. © 2008 Academic Quality Improvement Program, The Higher Learning Commission. All rights reserved. This report may be reproduced and distributed freely by Eastern Michigan University. Eastern Michigan University Systems Appraisal Feedback Report October 10, 2008 9P1 O While Eastern Michigan University has developed and sustained a number of important relationships with external constituents (Figure 9.1 and Appendix A), some of the collaborative relationships are consequences of longstanding or already existing relationships with feeder schools and community colleges or with advisory boards and accrediting agencies. As such, these have mostly been maintained, rather than developed. Others appear to involve specific, conscious efforts to develop new linkages, as shown in the Academic Service- Learning activities. While these relationships align with one or another aspect of the mission, there does not appear to be a process by which collaborations are specifically developed and prioritized. 9P2 O Processes by which Eastern Michigan University ensures that the needs of organizations with which to collaborate are met seem unevenly developed. Aside from normal communication, there are no systematic methods for gathering information about specific needs or their fulfillment. The University will be more successful in securing feedback from its collaborators by developing regular and consistent techniques and measures for this purpose. © 2008 Academic Quality Improvement Program, The Higher Learning Commission. All rights reserved. This report may be reproduced and distributed freely by Eastern Michigan University. Eastern Michigan University Systems Appraisal Feedback Report October 10, 2008 9P3 S Eastern Michigan University is often successful at developing internal collaborations, particularly in the areas of Continuing Education and interdisciplinary academic programs. The new planning methods are also beginning to foster more internal collaborations. A focused effort to cultivate more internal collaborations can help to reduce internal barriers and facilitate more effective attainment of the mission. 9P4 S The University has identified some measures by which it can assess the effectiveness of its collaborative relationships. Information and feedback are provided from various collaborators, particularly feeder schools and colleges, along with advisory boards. Eastern Michigan University can strengthen its feedback sources with more systematic information gathering, particularly in key areas such as the service learning collaborators. 9R1 S Eastern Michigan University has provided some results of its collaborative relationships, which suggest that some new developments and improvements in these relationships have been effective over time. © 2008 Academic Quality Improvement Program, The Higher Learning Commission. All rights reserved. This report may be reproduced and distributed freely by Eastern Michigan University. Eastern Michigan University Systems Appraisal Feedback Report October 10, 2008 9R1 O The results provided do not give enough information to analyze any trends. Also, the results do not include data or information related to all the key collaborative categories that were outlined in Figure 9.1. 9R2 O No comparison data are available to allow Eastern Michigan University to evaluate the effectiveness of its processes for collaborative relationships relative to other institutions. 9I1-9I2 O No improvement actions are reported. © 2008 Academic Quality Improvement Program, The Higher Learning Commission. All rights reserved. This report may be reproduced and distributed freely by Eastern Michigan University.