Winter 2012
d10cocoll
MSHROD Newsletter
www.mshrod.emich.edu
From the Co-Director Dr. Linda Isenhour
Inside This Issue:
Message from the Co-Director
1
Professional Development
2
Non-Credit Courses
3
Summer 2012 Courses
4
Fall 2012 Courses
5
Practicum Registration
5
Congratulations to our Grads
6
New Students
6
Student News/Announcements
7
Alumni & Student Updates
8
MSHROD Alumni Association
8
Winter 2012 Practicum Projects
9
EMU Student Chapter of SHRM
11
Focus on Faculty & Lecturers
12
MSHROD Development Fund
12
MSHROD Alumni Interview
13
SHRM Annual Conference
14
Annual Student Conference
14
MISHRM State Conference
14
Edited by:
What do Microsoft, Anheuser-Busch North America and Florida Commerce Credit
Union have in common? They now have Vice President-People or Chief People
Officers in charge of their strategic human resource functions!
Why would these organizations have gone to the trouble of changing the VP human
resources or personnel title? The title change for these companies is a way to signal
that people in the organization are truly the firm’s most valuable asset. Research
supports this type of approach in a global information economy.
Barney (1991), in his Resource Based View (RBV) model, suggested that only
valuable, rare, and difficult to imitate/substitute resources could help firms achieve
sustainable competitive advantage in the marketplace. Fortunately for HROD
professionals, the firm resources that best fulfill that requirement are human capital,
i.e., individual and collective human resource knowledge, skills and abilities (Becker,
1964), combined with social capital, i.e., people relationships, structures, and
processes in the firm (Nahapiet & Ghoshall, 1998). Based on two decades of
empirical research, Buller and McEvoy (2012) have developed a model that
demonstrates how firm HROD practices and capabilities relate to enhanced,
sustainable firm performance.
What role do these VP-People officers play in their organizations? Specifically, they
work collaboratively at the executive level to link the firm’s strategic goals to its
people practices, policies and processes and measure the outcomes of those linkages.
Only when unified, aligned linkage is achieved can traditional functions such as
recruitment/selection, performance management and compensation, for example,
unleash the full power of people to accomplish strategic goal achievement,
organizational effectiveness and sustainable competitive advantage.
In these firms, great care is taken to ensure that every HRM function is linked to one
or more of the firm’s strategic goals. For example, at Microsoft, “Global Diversity &
Inclusion strategy is a fundamental link in our business priorities...across the
company to drive our goal of market leadership through diversity excellence.”
Linkages include: “building our employee pipeline, while actively recruiting and
hiring the world’s top talent from all groups within society;” “creating engagement in
the work environment…[to] promote behaviors that encourage new ways of
problem-solving and reward diversity of thought;” and “driving market
excellence…incorporating talents of our varied workforce into our products and
recognizing the needs and priorities of our diverse customer, supplier and partner
base.” Additional details are available at
http://www.microsoft.com/about/diversity/en/us/vision.aspx
Finally, VP-People or Chief People Officers take the next step and establish metrics.
Often these metrics are incorporated into a balanced scorecard for all of the firm’s
strategies, such as financial, customer, internal processes and employee learning.
Kaplan and Norton (1992) developed the balanced scorecard framework as a means
of tracking progress toward both tangible and intangible strategic goals. As Dr.
Schulz noted in the Fall2011 newsletter, all organizations are placing increased
emphasis on measuring HROD outcomes.
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Winter 2012 MSHROD Newsletter
Page 1 of 14
Professional Development Courses
SHRM Learning System Course for PHR/SPHR Certification
EMU offers HRCI Exam prep courses every Fall (Sept-Nov) and Winter (Feb-April). Classes
are offered in Livonia, Ann Arbor, Southfield, Troy, Lansing, and online. This is the best
course to help you successfully prepare for passing the PHR or SPHR examination. For
more information contact Dr. Fraya Wagner-Marsh, SPHR, GPHR at fwagnerm@emich.edu.
Certified Employee Benefit Specialist® Program
The oldest and most respected professional credential in the employee benefits and
compensation field is CEBS—Certified Employee Benefit Specialist. The CEBS program
provides certification choices for employee benefit and compensation professionals. You
can earn specialty designations as a Group Benefits Associate (GBA), Retirement Plans
Associate (RPA) and Compensation Management Specialist (CMS), or establish yourself as a
total compensation professional by attaining the CEBS designation.
GBA 1 Group Health Plan Design (Required for the GBA and CEBS designations)
GBA 2 Group Benefits Management (Required for the GBA and CEBS designations)
RPA 1 Retirement Plan Design (Required for the RPA and CEBS designations)
RPA 2 Retirement Plan Management (Required for the RPA and CEBS designations)
CMS 1 Human Resources & Compensation Mgmt (Required for the CEBS and CMS
designations)
CMS 2 Compensation Concepts & Principles (Required for the CEBS and CMS
designations)
The fee for one course is $395 per course, $375 per course if enrolling in more than one
course at the same time. The course fee does not include study materials; participants must
purchase materials from the CEBS program prior to the start of class.
Winter 2012 MSHROD Newsletter
Page 2 of 14
Looking for Non-Credit HRCI Recertification or
Business
Foundation
Credits? courses, contact EMU
For more information on any
of these professional
development
Extended Programs & Educational Outreach at www.extended.emich.edu/ppat, call 800777-3521, or email extended.programs@emich.edu.
Strategic HR Management Series
Human Resource courses for HR professionals who have strategic-planning or policymaking responsibilities, are PHR/SPHR certified, and need HRCI recertification credit
hours.
Business Ethics for the HR Professional is a six-week, online non-credit class
taught by Toni Knechtges, SPHR. This course explores the area of ethics and related
problems from the HR professionals’ perspective. The course uses case studies,
podcasts, videos, class discussions and activities to help the HR Professional
understand the ethical implications of many business decisions. The class is offered
April 16-May 25, 2012, and the cost is $550. This course is worth 18 recertification
strategic business management credits. For more information contact
toni.knechtges@emich.edu
Understanding Unions: Everything you always wanted to learn about working
in a union environment is in a four-week, online non-credit class taught by Toni
Knechtges, SPHR. This course presents the background necessary to examine top
management strategic decision-making regarding unions as well as day-to-day
union worker-management interactions. Labor contract administration and
grievance management, as well as mediation and arbitration handling, will be
studied together with methods and skills necessary to implement change in
management-union relationships. The course runs from April 30-May 25, 2012, and
the cost is $425. This course is worth 12 recertification strategic business
management credits. For more information contact toni.knechtges@emich.edu
Global Human Resource Certification Preparation
Featuring the SHRM Global Learning System®‚ the new standard for Global HR, this
intensive seven-week program is designed primarily for individuals seeking certification as
a Global Professional in Human Resources (GPHR®). The course fee of $995 includes the
SHRM Global Learning System print modules, online learning software and access to the
online Resource Center, instructor handouts and 21 hours of classroom instruction.
Graduate Study Fellowship Available - If you already hold a PHR or SPHR from the
Human Resource Certification Institute, you might want to apply for the Susan Meisinger
Fellowship for graduate studies in HR. At least one fellow will receive as much as $10,000
annually for up to two years. The deadline to apply is April 30, and you can get more
information at www.shrm.org/meisinger.
Winter 2012 MSHROD Newsletter
Page 3 of 14
Summer 2012 Course Offerings
Summer 2 (May 7th – June 27th)
Core Classes
MGMT505 (Organizational Theory & Behavior) Ypsilanti – Monday & Wednesday (Day)
MGMT509 (Strategic Human Resource Management) Online (Frye)
MSHROD Pre-approved Electives
MGMT618 (Staffing Organizations) Livonia – Saturday (Camp)
MGMT620 (Compensation Management) Ypsilanti – Tuesday & Thursday (Schulz)
MGMT648 (Communication & Org. Development) Ypsilanti – Monday (Vielhaber)
LAW540 (Employment Law) Online (Defebaugh)
Summer 2 Livonia Schedule Classes meet during the following days and times:
MGMT 618
Dr. Richard Camp
Saturday 9:00 – 4:00 5/12, 5/19,
5/26,
6/2, 6/16
Summer 3 (July 2nd – August 22nd)
Core Classes
MGMT505 (Organizational Theory & Behavior) Online (Frye)
MGMT509 (Strategic Human Resource Management) Online (Isenhour)
MSHROD Pre-approved Electives
MGMT615 (Theory & Design) Ypsilanti – Tuesday & Thursday (Tanguay)
MGMT622 (Current Issues in HR) Livonia – Saturday (Camp)
MGMT691 (Special Topics) Traverse City (Day)
Changes to Summer Semester 2012
Summer 3 Livonia Schedule Class meets
on the following days and times:
MGMT 622
Dr. Richard Camp
Saturday 9:00 – 4:00 7/7, 7/14, 7/21
8/4, 8/11
Summer in Traverse City
MGMT 681
Dr. Christine Day
Building EQ (Emotional Intelligence)
into the Organization
July 14 – July 20
Winter 2012 MSHROD Newsletter
EMU recently announced it will be changing to a single
Summer semester replacing the traditional Spring/Summer
format. Classes will still be offered in 7-1/2 week blocks
beginning May 7th and July 2nd. Graduate students will be
considered full-time if enrolled for a total of 8 hours or more
during the new summer semester. Graduate students may
enroll for up to a maximum of 15 credits during the
semester. Bills for the entire semester will be sent on April
15, with a due date of May 4th; Financial Aid for the entire
semester will be paid at the beginning of May.
If you will complete your requirements for graduation, your
degree or certificate will be conferred in August at the end
of the summer semester. Students completing degrees and
certificates in the summer semester have the option of
participating in either the April or December
Commencement ceremonies.
For more information visit emich.edu/summer or email
your questions to summer2012@emich.edu.
Page 4 of 14
Fall 2012 Course Offerings
Core Classes
MGMT505 (Org. Theory & Behav.) Ypsi. – Wed. (Camp), Livonia (Frye), Online (Tanguay)
MGMT509 (Strategic Human Resource Management) Ypsilanti – Thursday (Isenhour)
MGMT602 (Theory & Technique of Org. Dev.) Ypsi. – Thurs. (Huszczo), Livonia (McEnery)
MGMT610 (Diagnostic Techniques & Research Methods) Ypsi. – Tues. (Milner), Livonia (Endres)
MGMT628 (Human Resource Development) Livonia – Saturday (Blanchard)
MGMT688 (Practicum in HR & OD) Ypsilanti – Tuesday (McEnery)
MSHROD Pre-approved Electives
MGMT611 (Human Resources and Technology) Livonia – Saturday (Isenhour)
MGMT616 (Negotiation and Influence) Ypsilanti – Wednesday (Tubbs)
MGMT620 (Compensation Management) Ypsilanti – Monday (Schulz)
MGMT621 (Benefits Administration) Online (Schulz),
MGMT622 (Current Issues in HR) Online (Camp)
MGMT625 (Management in Unionized Settings) Livonia – Saturday (Tanguay)
MGMT638 (Building Continuous Improvement Teams) Ypsilanti – Thursday (Day)
MGMT648 (Communication & Org. Development) Livonia – Saturday (Vielhaber)
Fall 2012 Livonia Schedule Classes meet during the following days and times:
MGMT 602 - Dr. Jean McEnery
MGMT 625 – Dr. Denise Tanguay
Saturday 9:00 – Noon 9/8 & 12/15
9:00 – 3:30 9/15, 9/29, 10/13,
10/27, 11/10, 12/1
MGMT 611 – Dr. Linda Isenhour
(HLE – Hybrid Lecture/Online)
Saturday 9:00 – Noon 9/8 & 12/15
9:00 – 3:30 9/22, 10/20,
11/17
MGMT 505 - Dr. Crissie Frye
MGMT 610 – Dr. Megan Endres
MGMT 628 – Dr. Nick Blanchard
Saturday 12:30 – 3:30 9/8 & 12/15
9:00 – 3:30 9/22, 10/6, 10/20,
11/3, 11/17, 12/8
MGMT 648 – Dr. Mary Vielhaber
(HLE – Hybrid Lecture/Online)
Saturday
12:30 – 3:30 9/8 & 12/15
9:00 – 3:30 9/22, 10/20,
11/17
Registering for Practicum this Fall?
If you are planning on taking MGMT688 Practicum during the Fall 2012 semester, you will not be able
to register before you contact the MGMT office (Carrol.Muglia@emich.edu) so that we can confirm that
all prerequisites have been met:
All business foundation requirements must be successfully completed, and
All MSHROD core classes and two electives must be completed or a student must be registered
for those courses during Winter and Summer 2012.
In addition, you must be admitted to the MSHROD program, or have completed paperwork to change
your status, and have an overall graduate GPA of at least 3.0. After your coursework has been
reviewed, permission will be entered for you to register. If you do not meet these requirements, then
you will have to get special permission from Dr. Wagner-Marsh. If you have any questions, please
contact Dr. Fraya Wagner-Marsh.
Winter 2012 MSHROD Newsletter
Page 5 of 14
Congratulations to Our Graduates!
Fall 2012 MSHROD Graduates
John Bowen
Shannon Diehlman
Daria Fellrath
Anna Istomina
Karen Jackson-Young
Darrin Johnson
Anna LeRoy
James Paterson
Andrew Patton
Jessica Ricciardi
Tara Sutton
Teresa Thomas
Melissa Vincent
Natasha Williams
Fall 2012 HR Certificates
Kathryn Babion
April Burton-Welch
Mary Loyd
Kelly Radojevic
Keandra Randall
Antoinette Reid
Kimberly Richards
Ashley Swilley
Wells Werden
Fall 2012 OD Certificates
Jason Dowd
New MSHROD and Certificate Students
Nermeen A Abourayan, BX, Arb Acad Sci Tech & Maritime
Ahmed Aldreessi, BBA, Eastern Michigan University
Lauren K Johnson, BS, Eastern Michigan University
Julie Koch, BBA, Cleary University
Ryan M Alexander, BBA, Eastern Michigan University
Sergei S Kolomeitsev, BA, University of Michigan
Alessandra Arbex, BA, Eastern Michigan University
Oluremi B Kufeji, BA, University of Michigan
Abdullah H Binafif, BX, King Abdulaziz University
Bernita M Lee, BS, Eastern Michigan University
Ross D Bohler, BS, Eastern Michigan University
Daniela M Lopez Vives, BA, University of Michigan
Teresa D Breymaier, BA, Concordia University
Shannon L Martin, BS, Eastern Michigan University
Stephen H Brown, BS, Eastern Michigan University
Rebecca L Merritt, BBA, Eastern Michigan University
April K Burton-Welch, BS, Eastern Michigan University
Beth Michel, MS, Eastern Michigan University
Vicki Cai, BA, University of Michigan Ann Arbor
Madison G Miller, BA, University of Michigan Dearborn
Xavier S Clais, BS, Eastern Michigan University
Michael A Milner, BA, Eastern Michigan University
Stacia S Clarke, BS, Eastern Michigan University
Christen Mitchell, BS, Eastern Michigan University
Renuka B Coelho, MS, University of Michigan Ann Arbor
Mohamed S Mohiya, BS, Virginia Commonwealth University
James Conti, BA, Eastern Michigan University
Lauren Moss, BA, Wayne State University
Sean P Cunningham, BA, Michigan State University
Usha Naidu, MS, University of Madras
Lauria Dempsey, BS, Central Michigan University
Mutia Ozen-Erig, BS, Eastern Michigan University
Joseph G Dipzinski, BS, University of Michigan
Steven L Pottenger, BBA, Eastern Michigan University
Natalie E Dirasian, BA, Michigan State University
Kelly A Radojevic, BA, Michigan State University
Elizabeth A Dudek, BA, University of Michigan Dearborn
Danielle D Randolph, BBA, Eastern Michigan University
Maria E Farris, BS, Madonna University
Linda J Rosbury, BBA, Eastern Michigan University
Maria D Flores, BS, Eastern Michigan University
Mason W Rosselot, BBA, Western Michigan University
Jerry A Gaines, BBA, Eastern Michigan University
Norma R Schropshire, BS, Eastern Michigan University
Barbara M Gehring, BS, Eastern Michigan University
Sarah A Stemmerich, BS, Eastern Michigan University
Allison D Gordon, BA, Oakland University
Mouhamad Morhaf Sukkar, BX, Damascus University
Erica Hagan, BA, Michigan State University
Chontae M Sylvertooth, BBA, Eastern Michigan University
Nicole R Haskett, BS, Eastern Michigan University
Latreece D Taylor, BS, Eastern Michigan University
Melissa L Heatlie, BS, Eastern Michigan University
Lynn Thomas-Perry, BS, Eastern Michigan University
Thomas J Hoy, BBA, Eastern Michigan University
Jessica N Williams, BS, Eastern Michigan University
Anna S Istomina, BS, Eastern Michigan University
Marita Wright, BS, Eastern Michigan University
Ashley D Jarmusevich, BS, Central Michigan University
Welcome to EMU!
Winter 2012 MSHROD Newsletter
Page 6 of 14
Student News and Announcements
Prerequisite Reminders
Business Foundation courses: For MSHROD
students who need an Accounting or Finance
business foundation course, you might want to
consider the 6-week, noncredit Financial
Management for HR Professionals course that
Dr. Milner teaches in the Fall semester at the
EMU Livonia Center on Thursday evenings.
MGMT610 requires an undergraduate statistics
course as a prerequisite. If you try to register
and get a prerequisite error message, contact
the COB Graduate Advising Office.
GRE/GMAT: The University is now placing an
Academic Hold if you are a student in a
Graduate Certificate in HR or OD and have
taken at least 15 credit hours. You will not be
able to register for additional courses until you
complete the GMAT or GRE exam or submit
documentation to show that you have already
registered to take the GMAT or GRE.
Preapproved Electives: Be sure that you are
registering for pre-approved electives. If you
register for a class that is not on the list without
approval from Dr. Wagner-Marsh, it will not
count toward graduation.
EMU Student Chapter of SHRM
Officer Elections for the
2012 – 2013 Academic Year
will be held Monday, March 26th
at 5:15 p.m. in Room 315
Thank you to our 2011-2012 Officers:
President – Pamela Christian
VP of Communications – Jessica Williams
VP of Programs – Anna Istomina
VP of Social Networking – Chao Sun
VP of Mentoring – Chelsea Varney
VP of Community Service – Clorissa Boehm
VP of External Events – Lauria Dempsey
VPs of Fundraising – Kitty Paich & Maria Flores
For all the latest news visit
www.Facebook.com/EMUSHRM
Summer and Fall
2012 Registration Begins!
Graduate Assistantship
Application Process
Graduate Students are able to register
beginning on Wednesday, March 20th.
Your registration appointment is based
on the number of credit hours
completed as of your registration date.
If you are interested in applying for a
GA position in our department, please send
your resume and application to the
Management Department, 466 Owen.
You must also fill out the online application
for the Graduate School. GA positions in the
Management Department require
10-15 hours per week during the Fall and
Winter semesters and a commitment to
work one of the 7.5 week Summer terms.
Full-time GA positions include the payment
of 18 tuition credit hours plus a stipend.
For more information, contact
Dr. Fraya Wagner-Marsh at
(734) 487-3240 or at
fwagnerm@emich.edu.
Time
8 a.m.
11 a.m.
2:00 p.m.
4:00 p.m.
Earned Hours
50 or more
30-49
10-29
0-9
Login to my.emich.edu to register.
Winter 2012 MSHROD Newsletter
Page 7 of 14
!!!
FALL 2012 PRACTICUM STUDENT ALERT
!!!
The Practicum orientation meeting for Fall 2012 will be help on Wednesday, April 18, 2012,
5-6pm in Room 465 at the College of Business. Students registering for Practicum are
strongly encouraged to attend to talk about what tasks could be done earlier than the start
of the Fall term to smooth the Practicum workload.
Alumni & Student Updates!!!
Kristine Dunn reported that as of 2/24 she moved from Henry Ford to a position as Senior
OD Consultant at DTE.
Ashwini Iyer reported she is now employed as the HR Manager for Integra Publishing
Services.
Sarah Harper is an HR Generalist with Systems in Motion, an IT Service Company in Ann
Arbor.
Vicki Kruslemsky is now the Vice President of Talent Development for Mars Advertising.
Renee Merchant reported that the Pit Crew Challenge team-building seminar made the
front page at the University of Michigan. She is very willing to do the seminar for interested
students or faculty at EMU.
Jim Patterson, who graduated in December 2011, accepted a position as Education
Consultant for The Abreon Group.
Jeff Tomschin, SPRH, GPHR, CBP, CCP and Vice President – Human Resources at Phillips
Service Industries, has joined the Management Department External Advisory Board.
Kostas Voutsas reported that he will be serving as keynote speaker at the 2012 South
Dakota SHRM Conference presenting “Secrets to Making Diversity Work.” In addition, he
will also be presenting at SHRM sessions in Ohio, Missouri, as well as multiple local
chapters.
New Job? Married? Baby? We want to know what is new for you.
Please contact Dr. Isenhour, Dr. Schulz, or Dr. Wagner-Marsh
MSHROD Alumni Association
If you are interested in receiving an invitation to join our MSHROD Alumni LinkedIn group,
please send an e-mail to Dr. Fraya Wagner-Marsh fwagnerm@emich.edu. Members of the
LinkedIn group must be graduates of the MSHROD program.
Winter 2012 MSHROD Newsletter
Page 8 of 14
Winter 2012 Practicum Projects
Nermeen Abourayan is working with the College of Business and Residential Services at Eastern Michigan
University. The project will provide an analysis about housing requirements for undergraduate international
students in Michigan schools and on how they choose their accommodations for the year. The information
will help to understand how best to satisfy the needs of the international students and to enhance the housing
at EMU.
Alicia Bake will be working collaboratively with Sellers Automotive Group to develop a formalized Employee
handbook along with providing the tool necessary for Sellers to begin administering a 360 degree
performance and goal setting evaluation. The client is the President and CEO of Sellers Automotive.
Ritusmita Barkotoky is creating an employee orientation plan for an automotive company ZF Marysville,
LLC. The goal of her project is to align the orientation plan with the company culture, policies and job
responsibilities, focusing specifically on the operations at the Marysville plant.
Ross Bohler is doing a project at the University Eastern Michigan office of Residence Life. The focus of the
project is to develop options to recruit and retain Resident Advisors/Assistants, Assistant Hall Directors, and
Area Complex Directors through Professional Development benefits.
Neil Carter is working with a growing world class provider of language, cultural training, translations and
expatriate destination services. His client has been expanding overseas, particularly in the United Kingdom,
and an employee handbook for employees in this new region will be developed.
Pamela Christian is developing a local on-boarding program for the US Environmental Protection Agency's
National Vehicle and Fuel Emissions Laboratory in Ann Arbor.
Kendra Clark is working with Saint Joseph Mercy Health System's recruiters and compensation staff to help
them develop an efficient process to update the job descriptions on the SJMHS applicant tracking system. As a
means of testing the process, Kendra is updating job descriptions for the ten positions that recruiters are
trying to fill most frequently.
Jordan Davis is providing consulting services to Guardian Industries Science and Technology Center, where
he is updating the employee personnel file checklist and using it to audit the 100+ personnel files located
there. The results of the audit will be entered into a spreadsheet and used to create a database that will allow
Human Resources to track the contents of the employee personnel files.
Joe Dipzinski’s project includes the study of contact precation (CP) patients within a hospital setting under
pre and post anesthesia related care. Communication amongst various software systems and personnel will
be analyzed to determine best practice for communicating precautionary alerts in a multi-functional
environment.
Jamie Harrison is working with Lightology, a Chicago-based Lighting company. This is an OD intervention
around the firm’s training program. The project includes linking the firm’s strategic goals to its training goals,
utilizing the ADDIE model to assess at an organizational level and researching HRIS systems for future use.
Preston Ellis is working with Mercy Memorial Hospital System as they convert from a manual performance
evaluation to an electronic 360-degree evaluation. A survey to measure employee feedback competencies and
focus group sessions will assess employee skills for giving and receiving meaningful feedback. A report of his
data findings and intervention recommendations will be presented to the client.
Vamsi Gopisetty is developing a new employee handbook that summarizes company policies at HCL Global
Systems Inc in Farmington Hills. The handbook will be compliant to applicable regulations and will set a
baseline that all employees are expected to adhere to beyond their individual contracts.
Winter 2012 MSHROD Newsletter
Page 9 of 14
Winter 2012 Practicum Projects - continued
Christy Hicks is facilitating a planning process with a non-profit organization to develop volunteer training
workshops for its constituents in the tri-county area. Her consulting project will result in facilitation guides
for four core training modules, an on-line workshop registration system, and a framework for developing
workshops on advanced topics in the future.
Thomas Hoy is working with a private club in Oakland County to audit and update their employee policies
manual. He will research state and federal employment laws to ensure all policies are compliant as well as
review "best practices" and provide a consulting report with recommendations on how to effectively
introduce the new policies and manual to employees.
Nicholas Katsefaras’ project involves executive coaching for the CEO of a medium-sized organization who is
obligated to give a presentation to the representatives of over 200 affiliate organizations regarding the
importance of web-based organizational integration. Also, a revision will be done on a dated employee
handbook that will be accessible in hard-copy and digital form.
Victoria Kruslemsky is partnering with a local, non-profit performing arts presenter to create a
Performance Management Program. The products will be a performance evaluation form rooted in core
competencies, and the identification of an annual, on-going performance management process that
strategically aligns with the organizational vision.
Oluremi Kufeji is creating a new-hire orientation program for the employees of a local municipality.
A consulting report will be delivered to the client with recommendations for an on-boarding program for its
employees.
Tasia Lee is developing an employee wellness program for Airea, Inc. She will conduct an employee interest
survey and analyze the results to determine key areas of focus for the program. Based on this information and
research conducted on wellness programs, Tasia will deliver a consulting report summarizing her findings
and recommendations, as well as a marketing plan for implementation.
Amy McCorry is working with a division of The Salvation Army to develop a common template for job
descriptions, update current descriptions, and create new ones, as needed, for each position on their
organizational chart. She will also provide training to maintain job descriptions going forward.
Mohamed Mohiya is consulting with a large telecom company called Saudi Telecommunication Company
(STC) in Saudi Arabia to examine and determine the level of its employees' satisfaction in the Group
Corporate Strategy Organization (GCSO) sector. He will provide the GCSO at STC with a consulting report and
recommended strategies to address the needs of GCSO employees.
MacKenzie Roberts worked with Terumo Heart Inc. in Ann Arbor, Michigan. She assisted Terumo Heart's HR
team in updating their instructional strategy for the company's orientation and created an on-boarding guide
for new employees to use as they move into their departments.
Chontae Sylvertooth is working with an organization to provide the framework for a competency model for
the HR department. This project will provide the department with a listing of competencies that will aid in the
development of talent, the hiring of talent and the movement of talent within the organization's HR
department. Benchmarking data and a review of the literature will also be collected.
Jane Syzdek will review, modify, and recommend improvements to the non-represented employees’
performance evaluation system at the Road Commission for Oakland County (RCOC). The recommended
improvements aim to incorporate strategic initiatives including: alignment of performance objectives with
municipality objectives, streamlining of performance management process, and utilizing goal-setting theory
to drive organizational performance.
Winter 2012 MSHROD Newsletter
Page 10 of 14
.
Winter 2012 Practicum Projects - continued
Temii Tellis is working with the Eastern Michigan University Ad Hoc Committee on Professionalism to
evaluate current practices of professionalism among students and faculty in the College of Business. She will
create a needs analysis, coupled with a final consulting report that includes recommendations based on best
practices in professional enrichment that can be integrated into the business core curriculum.
James Troost will assist Oakland Schools, the Intermediate School District for Oakland County, in creating a
more structured onboarding process, particularly utilizing online resources. The project will identify
onboarding best practices, collaboratively determine those to be incorporated, and create the structure for an
effective online resource.
Craig Veresh will be developing a training program for a large R&D company. This will include training on
behavioral interviewing, question selection, legal interview questions, and the standardization of a
knowledge base for interview questions and technical assessments.
Jessica Williams is working with Eastern Michigan University's Residence Life department to analyze the
predictive validity of the current selection process of Resident Advisors (RAs). The final report will include
the review of literature, results of data gathering, and recommendations for improving the selection process
to the department.
Yan Zhai will conduct a consulting project focusing on employee exit interviews within a global technology
leader in powertrain solutions. The purpose of the project is to help the organization understand the reason
of its employee termination and ex-employees’ job satisfaction, as well as to develop action plans to retain
talent.
EMU Student Chapter of SHRM
The Award Winning EMU SHRM student chapter has had another busy year. EMU SHRM hosted a workshop
for its sponsoring professional chapters, the Human Resource Association of Greater Detroit (HRAGD) and the
Greater Ann Arbor Chapter of SHRM (GAASHRM) on HR Certification and the new changes to the body of
knowledge for the PHR, SPHR, and GPHR exams.
EMU SHRM also hosted a number of program meetings and workshops for its members this semester
including:
January 23rd: Dana Davis, PHR of Phillips Service Industries, Inc. talked about how to “Staff Organizations
Effectively”.
February 9th: Ebony Conner, Director of Professional Development for HRAGD who spoke about Mentoring.
February 20th: Kimberly Benjamin, PHR of HR Strategies Plus LLC who gave students “Simple Ways to
Incorporate Social Media Into Your Job Search”.
Dr. Christine Day presented a workshop on Performance Management Strategies on February 13 th.
MSHROD alumna and former EMU SHRM President Rebecca Clark de Castillo visited EMU SHRM at
the February 9th meeting in her role as HRAGD’s College Chapter Liaison. EMU SHRM also
welcomed HR students from Washtenaw Community College to our meetings and workshop this
semester.
Winter 2012 MSHROD Newsletter
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Focus on Faculty and Lecturers
Dr. Christine Day and Dr. Crissie Frye had their article, “Global Training, Multicultural Course
Design and Delivery: The Impact on Cultural Style Adjustments of Faculty and Global Training
Instructors,” published in the December 2011 issue of Rhetoric, Professional Communication and
Globalization. In addition, Chris is an executive coach for a local healthcare provider quality team,
taught a workshop on Strategic Performance Management for our SHRM chapter and worked on a
comparative analysis of textbooks on organizational behavior for a major textbook company.
Dr. Greg Huszczo has agreed to serve in two national positions over the next two years. He will cochair the Appeals and Complaints Committee of the Manufacturing Skills Standards Council (MSSC)
and chair the Psychological Theory and Research Interest Group of the Association for
Psychological Type International. In the latter position, Greg will write articles for the Bulletin as
well as organize symposia on research for the Association.
Dr. Linda Isenhour and coauthors, Dr. Dianna Stone and Dr. Don Lien, had their article, “Advancing
Theory and Research on Employee Behavior in China,” published in the Journal of Managerial
Psychology.
Dr. Jean McEnery received the Eastern Michigan University Assessment Leadership Award for her
dedication to strengthening academic programs across the university.
Dr. Stephanie Newell, Dr. Kunal Banerji and Dr. Fraya Wagner-Marsh had their paper, “The
Discourse of Growth in an Emerging Market Economy: Tata Motors and Bajaj Motors,” accepted for
the Organizational Discourse Conference in Amsterdam in July 2012.
Dr. Stewart Tubbs, with coauthors Dr. Kathryn W. Jablokow and Dr. M. J. Kirton, had their article,
“Addressing the Need for Problem-Solving and Creativity by Integrating Adaption-Innovation
Theory with Leadership Competencies Theory,” accepted for publication in the Journal of Current
Research in Global Business. In addition, Stu has been appointed to the School of Business Advisory
Board for Alliance University in Bangalore, India.
The MSHROD Development Fund
Please consider a donation to the MSHROD Development Fund. The money that we receive
is used to help sponsor student and alumni events such as the new student orientation, the
practicum orientation, and the annual alumni speaker event. It is also used to support the
MSHROD newsletter and the annual MSHROD student award. These events and activities
help attract students and help alumni stay in touch. Any amount is welcome! Checks can
be made out to MSHROD Development Fund and mailed to Dr. Fraya Wagner-Marsh, SPHR,
GPHR at Eastern Michigan University, College of Business, Management Department, 300 W.
Michigan Avenue, Room 466, Ypsilanti, MI, 48197. You can also make donations online by
going to www.emufoundation.org, be sure to designate the MSHROD Development Fund.
Thank You!
Winter 2012 MSHROD Newsletter
Page 12 of 14
MSHROD Alumni Interview: Chao Sun
By: Dr. Eric Schulz
Our highlighted alumnus in this edition of the MSHROD newsletter is our first graduate of
the MSHROD program in China featured here. Chao Sun, “Sunny,” is one of the graduates of
the fourth cohort of students at Tianjin University of Commerce where he received his
Masters of Science Degree in Human Resource Management (MSHROD) from Eastern
Michigan University. Sunny learned about the MSHROD program from his college
roommate, Bill, at Tianjin University of Commerce. Bill was also a graduate of the MSHROD
program in the third cohort of students.
What attracted Sunny to the MSHROD program was the opportunity to learn about the
principles of managing personnel in the operation of a business. When Sunny first entered
the program, he hoped to learn about concepts associated with staffing and hiring
individuals to perform work at his family business. Sunny’s family operates a mining
business in China. After graduation from college and prior to Sunny’s enrollment in the
Eastern Michigan MSHROD program at Tianjin University of Commerce, Sunny worked at
Pepsi Cola in China.
Sunny stated that the MSHROD program introduced him to many valuable aspects about
American human resource management and organizational behavior practices. Sunny
noted that there is a wide gap between many of the human resource management practices
practiced by American and Chinese firms because of cultural differences and more
formalized American management practices. A significant difference Sunny noted
between Chinese and American firms was the greater emphasis in American firms of the
formality of a job’s responsibilities as outlined by a job analysis and job description. Sunny
did note, however, that Chinese firms are gradually adopting some of the human resource
management and organizational behavior practices, such as job analyses, which are
practiced by American firms.
Sunny, who is currently pursuing an additional certificate from the MSHROD program at
the College of Business Ypsilanti campus, noted that his experience and degree from the
MSHROD program have been very valuable to him. The experience that is of greatest
importance to Sunny from the MSHROD program has concerned the importance of
analyzing, collecting and evaluating information to solve problems. Sunny claims this new
way of approaching problems, which he learned from the MSHROD program, can be
applied to any business setting and is, therefore, a lifelong and valuable skill.
Winter 2012 MSHROD Newsletter
Page 13 of 14
64th Annual SHRM Conference 2012 Atlanta, Georgia
Sunday, June 24th – Wednesday, June 27th, 2012
Registration has begun for the 2012 SHRM Annual Conference & Exposition. The Annual conference offers —
for the best price in the market today — the most comprehensive and relevant professional development
programs. Attendance will improve your knowledge, skills and abilities as an HR professional. For more
information visit the SHRM Conference website at annual.shrm.org.
Speakers include:
Condoleezza Rice
Former
Secretary of State
Jim Collins
Best-Selling Author
Tom Brokaw
Legendary Newsman
and New York Times
Best-Selling Author
2012 Annual SHRM Student Conference
Saturday, June 23rd, 2012
More than 300 SHRM student members from dozens of schools will attend this special one-day event. The
2012 SHRM Student Conference is a terrific opportunity for students and chapter advisors to network and
participate in an educational program geared specifically to their needs. The Student Conference includes
thought-provoking speakers, networking opportunities and an exciting awards program.
Receive a greatly reduced rate to attend the Annual SHRM Conference & Exposition. All concurrent and
general sessions—plus the one-day Student Conference—are included in the student/advisor registration fee.
For more information about the 2012 SHRM Student Conference, including session presenters and topics,
visit and to register as a student member or chapter advisor, use the student registration form available at
http://www.shrm.org/Conferences/annual/Pages/register.aspx
Michigan State SHRM Conference – October 10th – 12th
Sa be held
The 2012 MISHRM state conference will
October 10th – 12th at the Suburban Collection Showplace
in Novi, Michigan.
The 2012 State Conference Host is the Human Resources
Association of Greater Detroit (HRAGD).
www.mishrm.org
Winter 2012 MSHROD Newsletter
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