Winter 2010
d10cocoll
MSHROD Newsletter
www.mshrod.emich.edu
Inside This Issue:
Message from the Co-Director
1
HR Certification
2
2010 Graduate Research Fair
3
Course Offerings
4
Graduates
5
New Students
5
Student News/Announcements 6
Alumni & Student Updates
7
MSHROD Development Fund
7
Practicum Projects
8
Focus on Faculty & Lecturers
10
Greetings from China
11
MSHROD Student Interview
12
MSHROD Alumni Interview
12
EMU SHRM Chapter Review
13
SHRM Annual Conference
14
SHRM State Conference
14
Edited by:
Dr. Linda Isenhour, GPHR,
Dr. Eric Schulz, and
Daniel C. Jones
From the Co-Director, Dr. Linda Isenhour GPHR
In our Fall 2009 edition, my co-editor, Dr. Eric Schulz, discussed issues
that human resource management professionals face in a weak economy.
We must strategize with our companies’ leaders about how to chart a path
forward in spite of reduced budgets and shrinking customers. We must care
for employees who leave and those who stay.
In the midst of this environment, it is easy to forget why we entered the
HR profession and persevered to earn our HROD degrees. We often wonder
whether the skills we have acquired and perfected—change management,
human capital utilization, HR strategy—will be valuable in the future. Why be
concerned about professional certification/recertification with so many
layoffs?
According to the 2010-11 Department of Labor Occupational Outlook
Handbook, we can be reassured. We made the right decision in choosing
careers as Human Resource and Organizational Development professionals.
“Employment is expected to grow much faster than the average [occupation]
for all human resources, training, and labor relations managers and specialist
occupations. (http://www.bls.gov/oco/ocos021.htm#nature)
Following the loss of jobs associated with recession, restructuring,
downsizing, and technological implementations, human resource
management related jobs will grow by 22% between 2008 and 2018. Human
resource expertise associated with safety and health concerns will increase
in importance, driven by legislation and court rulings that modify existing
employment laws and practices. Demand for specialists in healthcare,
compensation, and retirement planning will continue to grow. Labor relations
specialists, arbitrators and mediators, and international human resource
expertise will be sought after as companies move to minimize labor disputes
outside courts or grapple with the maze of international labor issues
associated with expatriate employees. Technical expertise will become more
important as human resource information systems (HRIS) use grows.
Specialty firms, including outsourcers, will be seeking human resource
expertise for consulting and employment services such as recruitment and
selection, as well as management. In addition, skill obsolescence associated
with increasing technological advances or retirement of skilled HR
professionals will heighten the need for training and organization
development expertise.
Job prospects appear very bright for college graduates with
degrees/certification in human resources, human resource administration or
labor relations, as well as technical and business areas. Increasingly, small
and medium business firms without HR Departments will be forced to assign
HR functions to operations managers. Being able to understand business
and technology functions, as well as HROD activities, will open up many jobs
and opportunities for advancement that have previously been closed to
human resource professional.
Dr. Schulz was right when he suggested that this recession will end!
Moreover, human resource and organizational development professionals will
be playing a vital role in the recovery. Keeping our skills and knowledge upto-date, pursuing or maintaining certification and enhancing our
understanding of business and strategies required to succeed in a global
environment will keep us focused and prepared to succeed in the upcoming
growth cycle.
Fall 2009 MSHROD Newsletter
Page 1 of 14
HR Certification requirements are changing!
After the winter 2010 test window students will no longer be eligible to take the
exams without the required work experience. Students
once they have graduated will also have to achieve the
required number of years of demonstrated work experience
required for the certification they wish to achieve.
Currently Student and Recent Graduate Eligibility Requirements
 Students and recent graduates can take the PHR and GPHR exams (candidates are
not eligible to take the SPHR exam) at an initial registration rate of $120. Passing
students and recent graduates must pay the balance of the exam fee once they have
graduated and documented two years of exempt-level (professional) HR work
experience.
 They have five years from the date of passing the exam to obtain the two years of
exempt-level (professional) HR work experience.
 Student and recent graduate candidates must take the exam no earlier than 12
months before their graduation date and no later than 12 months after graduation
from a bachelor’s or graduate degree program.
 Student and recent graduates who meet the two-year exempt-level (professional) HR
work experience requirement must apply as an HR professional and pay the full fee.
 To determine eligibility, students/recent graduates must submit a completed Student/
Recent Graduate Verification form in lieu of completing the work experience section
of the application. Students should complete the top portion of the form and have it
signed by a college or university official. Graduates should sign the form and attach a
copy of their diploma or a transcript showing that the degree was granted. The date
the degree was granted must appear on the diploma or transcript. Official transcripts
are preferred.
These changes will go into effect in the May – June 2011 testing window.
What are the new eligibility requirements?
PHR Eligibility
SPHR Eligibility
GPHR Eligibility
• 1 year of demonstrated
exempt-level HR experience
with a Master’s degree or
higher
• 2 years of demonstrated
exempt-level HR experience
with a Bachelor’s degree
• 4 years of demonstrated
exempt-level HR experience
with less than a Bachelor’s
degree
• 4 years of demonstrated
exempt-level HR experience
with a Master’s degree or
higher
• 5 years of demonstrated
exempt-level HR experience
with a Bachelor’s degree
• 7 years of demonstrated
exempt-level HR experience
with less than a Bachelor’s
degree
• 2 years of demonstrated global
exempt-level HR experience with a
Master’s degree or higher
• 3 years of demonstrated exemptlevel HR experience (with 2 of the 3
being global HR experience) with a
Bachelor’s degree
• 4 years of demonstrated exemptlevel HR experience (with 2 of the 4
being global HR experience) with
less than a Bachelor’s degree
Fall 2009 MSHROD Newsletter
Page 2 of 14
2010 Graduate Research Fair
The Graduate Research Fair was held Monday, March 22nd, from 9 a.m. – 8 p.m. in the EMU
Student Center. This annual event showcased outstanding research and creative projects by
EMU graduate students. Both morning and afternoon sessions included presentations or
poster/display sessions relating to dissertation/thesis research, independent study projects,
capstone experiences or special projects, art, music and theatrical performances, and outcomes
from practicum and internship experiences.
This year there was an awards luncheon. A raffle took place for Fall tuition awards – one for a
current graduate student and one for a current undergraduate student!
The Management Department nominated the following students/groups to participate:
Betsy B. Behm was nominated by Dr. Mary
Vielhaber. Betsy will be presenting “Best
Practices to Assess and Improve Crisis
Management
Communication
Plans.”
Cherida D. Boyles was nominated by Dr.
Christine Day. Cherida will be presenting “Social
Intelligence: Social Competencies for the
Transitioning Worker.”
Deborah J. Jablonski was nominated by Dr.
Christine Day. Deborah will be presenting “Cost
Reduction: Making the Right Decisions in The
Great Recession.”
Erika L. Koski was nominated by Dr. Stewart Tubbs. Erika will be presenting “Utilization and
Implementation of the Predictive Index ® (PI) for Global Leadership Development.”
Lisa A. Storc was nominated by Dr. Christine Day and Dr. Michael Tew. Lisa will be presenting
“Communication with Non-Employee Volunteers at a Non-Profit Organization”.
Melissa K. Zochowski, Divya A. Patel, and Stephanie R. Peterman was nominated by Dr.
Crissie Frye. They will be presenting “Human Papillomavirus Vaccine Intention among Female
College Students”.
Fall 2009 MSHROD Newsletter
Page 3 of 14
Course Offerings
2010 Spring/Summer Course Offerings
Spring
Core Classes
MGMT505 (Organizational Theory and Behavior) Ypsilanti, Tuesday/Thursday (Day)
MGMT509 (Strategic Human Resource Management) Online (Milner)
MSHROD Pre-approved Electives
MGMT618 (Staffing Organizations) Livonia, Saturday (Camp)
Traverse City Campus
MGMT620 (Compensation Management) Ypsilanti, Tuesday/Thursday (Schulz)
MGMT648 (Communication and Organizational Development) Ypsilanti, Monday/Wednesday (Vielhaber)
LAW540 (Employment Law) Online (Defebaugh)
Summer
Core Classes
MGMT505 (Organizational Theory and Behavior) Online (Frye)
MSHROD Pre-approved Electives
MGMT615 (Organizational Design and Strategy) Ypsilanti, Tuesday/Thursday (Tanguay)
MGMT622 (Current Issues in HR) Livonia, Saturday (Camp)
MGMT681 (Building Emotional Intelligence) Traverse City July 10th-16th
Times and days may differ with Spring/Summer course in Livonia, check your schedule on my.emich.edu.
Fall 2010 Course Offerings
Core Classes
MGMT505 (Organizational Theory & Behavior) Ypsilanti, Tuesday (Day), Livonia, Saturday (Day) or Online (Frye)
MGMT509 (Strategic Human Resource Management) Ypsilanti, Tuesday (McEnery)
MGMT602 (Theory and Technique of Organizational Development) Ypsilanti, Thursday (Huszczo)
MGMT610 (Diagnostic Techniques & Research Methods) Ypsilanti, Tuesday (Milner) or Livonia, Saturday (Endres)
MGMT628 (Human Resource Development) Livonia, Saturday (Blanchard)
MGMT688 (Practicum in HR & OD) Ypsilanti, Wednesday (McEnery)
Livonia Campus
MSHROD Pre-approved Electives
MGMT611 (HR and Technology) Livonia, Saturday (Isenhour)
MGMT616 (Negotiation and Influence) Ypsilanti, Wednesday (Tubbs)
MGMT620 (Compensation Management) Ypsilanti, Thursday (Isenhour)
MGMT621 (Benefits Administration) Online (Schulz)
MGMT622 (Current Issues in HR) Online (Camp)
MGMT625 (Management in Unionized Setting) Livonia, Saturday (Tanguay)
MGMT638 (Building Continuous Improvement Teams) Ypsilanti, Monday (Huszczo)
MGMT648 (Communication and Organizational Development) Livonia, Saturday (Vielhaber)
Waitlists – Some classes for Spring, Summer, & Fall will have waitlists.
Be sure to put yourself on the waitlist if the class is full.
Fall 2009 MSHROD Newsletter
Page 4 of 14
Congratulations to our
Graduates!!!
New MSHROD and Graduate
Certificate Students
Wael Al-Sayed, IB form King Adulaziz University
Stacey Barnauskas, BA from Michigan State University
Jessica Bueker with a BBA from Western Michigan University
Johura Choudhury, BS from International College
Archer Christian with a BS from Vanderbilt University
Angela Davidson, BS from Eastern Michigan University
Fall 2009 MSHROD
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Javiera Aguirre
Abdullah Almasarir
Carolyn Barden
Joanne Bonar
Heidi Brewer
Robin Clukey
Samantha Kapusky
Kristen Kern Beaver
Chin-Yi Lin
Laura Rajt
Kim Thomas
Andrea Ursuy
Fall 2009 HR Certificates
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Layla Al-Madan
Sherry Brown
Matthew Chorba
Andrew Halinen
Claire Hall
Robert Scully
Robert Sexton
Fall 2009 OD Certificate
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Tameka Bow
Robert Dunlap
Eun Lee
Suzanne Mielnik
Fall 2009 MSHROD Newsletter
Mikaela Davis, BBA from Grand Valley State University
Maya Davis, BS from Oakland University
Holly Demosiuk with a BS from Eastern Michigan University
Michelle Dufek, BS from Eastern Michigan University
Chad Dufour, BS from Eastern Michigan University
Jennifer Elarton with a BA from Michigan State University
Daria Fellrath, BA from Eastern Michigan University
Whitney Field, BBA Western Michigan University
Susan Harrison, BS from Eastern Michigan University
Christy Hicks, BA from Oakland University
Diane Hovatter, BBA from Eastern Michigan University
Marian Hussein, BS from Eastern Michigan University
Anna Istomina, BS from Eastern Michigan University
Erika Koski, BBA from University of Michigan Dearborn
Hui-Ying Lin, BA from Chinese Cultural University
Marguerite McKenzie, BS from Eastern Michigan University
Janet Mulcrone, BA from Michigan State University
Nicholas Pacific with a BBA from Eastern Michigan University
John Pines, BS from Central Michigan University
Tanesha Reed, BBA from Eastern Michigan University
Erica Ruggirello, BA from Purdue University West Lafayette
NaTasha Sadler, BS from Eastern Michigan University
Sharisse Sell, BBA from Florida Metro Univ. Tampa
Tara Sutton, BA from Michigan State University
Craig Veresh, BA from Michigan State University
Sandra Vogel, BA from Oakland University
Ashley Walicki, BBA from Walsh College
Wells Werden, MPA from Cleveland State University
Tian Zhang, BBA from Eastern Michigan University
Page 5 of 14
Student News and Announcements
Prerequisite Updates
Business Foundation courses: For MSHROD
students if you need an Accounting or Finance
business foundation course, you might want to
consider the 6-weeks noncredit Financial
Management for HR Professionals course that
Dr. Milner teaches in the Fall semester at EMU
Livonia Center on Thursday evenings.
Practicum Orientation
MGMT 688
If you plan on taking the Practicum course
during Winter 2010, please attend one of the
following orientation meetings:
Tuesday, April 6th 2010, 5:15 – 6:15 pm at
the College of Business room 431
MGMT610 now requires an undergraduate
statistics course as a prerequisite. If you try to
register and get a prerequisite error message,
contact the COB Graduate Advising Office.
Saturday, April 10th, 2010, from 8 – 9 am
at the Livonia Campus in room 433
GRE/GMAT: The University is now putting on
an Academic Hold if you are a Graduate
Certificate in HR or OD student and have taken
at least 15 credit hours. You will not be able to
register for additional courses until you take an
exam or submit documentation to show that
you have already registered to take the GMAT
or GRE.
A course syllabus and important information
will be given to help prepare for the course.
Preapproved Electives: Be sure that you are
registering for pre-approved electives. If you
register for a class that is not on the list without
approval from Dr. Wagner-Marsh, it will not
count toward graduation.
Summer 2010 MSHROD
Pre-approved Elective
MGMT 681 Developing Emotional
Intelligence (EQ) in the Organization
Course Summary:
This summer's exciting topic is developing
Emotional
Intelligence
(EQ)
in
the
Organization. We will cover developing EQ,
leadership EQ, and social intelligence.
In today's intense economic climate, these
competencies are at a premium. Strong
performers stand out not only by personal
achievement, but also by their capacity to work
well on teams and with people. Come to
Traverse City and learn more!! The class starts
on Saturday, July 10 (4:00 p.m.) and concludes
on Friday, July 16. Students can stay in dorms,
rent locally, stay in a hotel, or camp at a local
park. Join us! Instructor is EQ certified.
Questions can be addressed to: Dr. Christine
Day, cday1@emich.edu
Fall 2009 MSHROD Newsletter
(Refreshments will be served.)
If there are questions or you are unable to
attend, please contact Dr. Jean McEnery at
jmcenery@emich.edu or 734-487-0224.
Remember that the prerequisites for Practicum
MGMT688 are all MSHROD core courses and
two MSHROD electives. Also, before you can
register you must have finished any needed
business foundations and taken the GMAT or
GRE to be fully admitted into the program.
You will need to get permission from the
Management Department to register for
practicum (MGMT 688). We will be checking
all prerequisites, completion of all core classes,
and completion of the GMAT or GRE. Please
email carol.muglia@emich.edu or 734-4873240 with your full name and student number
requesting permission to register.
Graduate Assistantship
Positions Available
If you are interested in applying for a GA
position in our department, please send your
resume and application to the Management
Department, 466 Owen. You must also fill out
the online application for the Graduate School.
GA positions in the Management Department
require 10-15 hours per week during the Fall
and Winter semester and a commitment to
work either Spring or Summer terms. Full-time
GA positions include the payment of 18 tuition
credit hours plus a stipend.
For more
information, contact Dr. Fraya Wagner-Marsh
at (734) 487-3240 or at fwagnerm@emich.edu.
Page 6 of 14
Alumni & Student Updates!!!
A group of MSHROD alumni launched the ODeXchange last year in February. Mark Shear, Molly Prater,
Ari Black, Kathy Waltz, and Sue Mielnik formed the Board with Diana J. Wong as the Senior Advisor.
The ODeXchange is organizing and filing legal paper work for non-profit organization status. As OD
professionals practicing and crafting their work, the ODeXchange had a two-day retreat to create the
vision and mission of the organization which are as follows:
The vision of the ODeXchange is "We are OD thought leaders who recognize and realize positive
possibilities for high impact on organizational performance."
The mission of the ODeXchange is "The purpose of the ODeXchange is to provide a shared learning
exchange that optimizes the performance of individuals, groups, and organizations by fostering
competency, commitment, and opportunity in the science and art of OD practice to lead intentional
change."
The unique, exciting and exhilarating features of ODeXchange as a professional organization are the
PODS which allow for members to bring forth their project and have other professionals share in creating
and generating ideas. The organization provides for networking through high energy, positive exchange
of ideas. Meetings are held on the even months - Feb., Apr., June, Aug., Oct. and Dec. The next one is
being hosted by Sensei Change Associates, LLC at 217 W. Michigan Avenue, Ypsilanti, MI from 5:308:30pm the date is TBD.
Barbara Koenig, COO of Sensei Change Associates, LLC is expanding the Shifting Gears program
beyond Ypsilanti. The program was created and designed by Dr. Diana J. Wong in partnership with Ann
Arbor SPARK to support the transformation of corporate career professionals to help grow small
businesses. Shifting Gears provides participants with career assessment, career coaching, workshops,
3-day simulation, 1 to 1 mentor with a local business leader, internship with start up business, peer
network, and in-person networking with small business owners who have high growth potential and
seeing talent. This is a wrap around program for someone who is unemployed and seeking to make a
difference in a small business. By having corporate professionals adapt to a small business environment,
additional job opportunities are generated for Michigan communities. Subsidies for the program are
available. Barbara is the primary lead for building the program to support corporate professionals in their
career transitions. A second MSHROD alum helping Barb is Sue Mielnik who is new facilitator for
Shifting Gears.
New Job? Married? Baby? We want to know what is new for you.
Please contact Dr. Isenhour, Dr Schulz or Dr. Wagner-Marsh
The MSHROD Development Fund
Please consider a donation to the MSHROD Development Fund. The money that we receive is used to
help sponsor student and alumni events such as the new student orientation, the practicum orientation,
and the annual alumni speaker event. It is also used to support the MSHROD newsletter and the annual
MSHROD student award. These events and activities help attract students and help alumni stay in touch.
Any amount is welcome! Checks can be made out to MSHROD Development Fund and mailed to Dr.
Fraya Wagner-Marsh, SPHR, GPHR at Eastern Michigan University, College of Business, Management
Department, 300 W. Michigan Avenue, Room 466, Ypsilanti, MI, 48197. You can also make donations
on-line by going to www.emich.edu and clicking on Foundation. Be sure to designate the MSHROD
Development Fund. Thanks!!
Fall 2009 MSHROD Newsletter
Page 7 of 14
Practicum Projects Provide HR/OD Consulting Skills to the Community
Peter Anthony is working with the United Way of Southeast Michigan. He will be researching and
developing an instrument that will help the organization understand the motivating factors of volunteers
and donors. The goal is to present a detailed analysis and develop support materials to help the
Volunteer Services Department of United Way customize future programs and build a framework that will
foster creativity and help maximize the organization by building stronger relationships with volunteers and
donors so the organization can stay effective with their high charitable efforts.
Roy Beck’s project is a staff retention analysis for Michigan Ability Partners, a nonprofit agency
supporting persons with varying levels of disabilities. This entails an organization level analysis that
includes examination of previous years turnover and employee exit interviews. A strategy for enhancing
retention will be developed as a result of this analysis.
Cherida Boyles is conducting an organizational communication analysis for Spectrum Community
Services. The analysis will assess the organization’s major communication strengths, weakness, and
communication need. Emphasis will be placed on developing intervention strategies for making the
organization's communication systems more effective.
George Campbell’s project is to create a new doctoral student orientation and update the doctoral
student handbook, for the Instructional Technology Program at the University of Alabama.
Fannie Craft is contracted with a MAP, a non-profit organization, to examine and evaluate how several
positions are classified in terms of exempt and nonexempt and to ensure that each position classification
complies with the requirements of the Fair Labor Standards Act (FLSA).
Crystal Dunt is delivering a training session to the Greenville Public Safety Department. The topic will
cover the Family Medical Leave Act and the benefits of this. The client, Michael Stuck, asked me to do
this for his department because of their lack of support from their own HR department. There was no
analysis done as there has never been training on this, the employees are not familiar with this at all, and
their HR department has not assisted the employees with this information or taking the time to develop an
information session for them.
Don Fields is working with a Detroit non-profit service organization. Leadership seeks an alternative to
the current performance review process; one that rewards top performers and meritorious
contributions. The project will involve surveying the workforce for perceptions on the existing system,
gathering comparative data from peer organizations regarding practices and the development of a meritbased reward system.
Sarah Harper is working with Gemini Salon & Day Spa in Chelsea, MI. Gemini has recently switched
from hiring independent contractors to hiring employees. To aide in this recent switch, they would like me
to develop an employee handbook that will serve as a guide to both their current and future employees.
Areas of focus, based on the owner’s needs, will include both a rewards system and disciplinary
procedure.
Sonya Jacobs will be assisting the University of Michigan Health System to determine why gap exists in
creating a culture of continuous improvement and identify recommendations for closing the gap. The
project will include: 1) conducting a root cause analysis within selected departments to understand
barriers and challenges to creating a culture of problem solvers, 2) identifying exemplar areas that have
successfully implemented lean principles and management practices, and 3) reviewing best practice
organizations that have created a culture of problem solvers.
Daniel Jones is working with Michigan Ability Partners (MAP) to developed a process of establish
performance measures. He will help them determine specific job performance measurements that move
the agency forward such as specific roles, goals, and responsibilities that will increase the success of
each client.
Fall 2009 MSHROD Newsletter
Page 8 of 14
Ya-Chuan (Katie) Hsu is working with Community Recreation & Education, a department of Ann Arbor
Public Schools, to revise the current handbook to serve contractual instructors so organizational
effectiveness will be improved.
Jamie Kowalski is doing her practicum with Zingerman's Community of Businesses. She is performing a
needs assessment for the organization, in order to develop a management development curriculum. She
will be creating the vision and compelling reasons, designing and administering a survey, analyzing the
results, and reporting suggestions back to the client.
Amy Long is designing an event entitled, "OD Summit: Making Connections, Making Sense. The
purpose is to bring together OD professionals in Michigan to provide an opportunity for networking and
address concerns between and across organizations. The event is sponsored by the OD eXchange and
will take place in June 2010.
Robert Mayes project is to assemble an employee handbook for a small, family owned hardware store in
Chelsea, MI. Small business is the backbone of the American economy, and as this business grows
beyond the scope of a family operation it needs to formalize it's processes and adopt a consistent HR
strategy to maintain its workforce.
Charles Melvin is working with N.O.T.A. (North Oakland Transportation Authority) to help design and
compile an employee handbook as well as update their website. The only service that existed prior to the
creation of grass-roots advocacy and coalition-building was a program initiated in Oxford and Addison
Townships that operated one vehicle. N.O.T.A. is a free service provided to those residents that meet
qualifications for ridership
Tanesha Reed is helping an inner city daycare center to expand. Company confidential has solicited
Tanesha's help to develop a company orientation program that meets the state's requirements for a large
daycare center. Upon completion, Tanesha will hold a training session with the chief administrator and
director to ensure proper implementation.
Jeremiah Richardson is working with an Ypsilanti non-profit to develop a comprehensive employee
personnel policy. In addition to the employee personnel policy, Jeremiah will provide recommendations
for next steps and resources for keeping policies up-to-date.
Sharisse Sell is to determine whether the current City of Ann Arbor ITSU Helpdesk function is meeting
the needs of the organization. Methods used will be an all employee survey, other municipal helpdesk
benchmarking, and current internal Helpdesk metrics will be analyzed with the purpose of proposing the
best alternative for a Helpdesk model that is an efficient and effective unit of service to the organization
Leida Soto is conducting a survey results analysis with Dr. McEnery that includes feedback reports and
professional/ administrator developmental recommendations to help conceive and implement a process
of continuous improvement for administrators at Eastern Michigan University.
Dana Tilden is working with Terumo CVS in Ann Arbor to develop an additional training presentation for
the current new hire orientation. This addition will supplement the policies and procedures new hires
currently learn only by reading them.
Uditi Vyas is designing metrics for measuring customer satisfaction levels for the HR department at
Eastern Michigan University. Under the new leadership, the HR department at EMU is engaged in
reevaluating its performance system with an intention to improve their efficiency
Ashley Walicki is creating an employee handbook for employees at a Tax Firm in Livonia that is growing.
The current organization does not have a handbook in place and is looking to use this tool to develop its
new employee orientation this summer. Ashley might assist with this development in the future once the
handbook is completed in April.
Fall 2009 MSHROD Newsletter
Page 9 of 14
Focus on Faculty and Lecturers
Dr. Richaurd Camp and Dr. John Waltman had their coauthored article, “Is It an Organization’s Ethical
Responsibility to Provide Interviewer Training?” published in Ethics and Critical Thinking Journal (Vol
2009, Issue 4, pp. 54-65). Dr. Megan Endres, Dr. Camp and Dr. Morgan Milner also have had their
article, “Comparing Employment Interviewing Questioning Techniques as Reflective Methods in the
Management Educational Assessment Process,” accepted for publication in the Journal of the Academy
of Business Education.
Dr. Sanjib Chowdhury has been appointed as review board member of the Journal of Small Business
Management. This prestigious entrepreneurship journal is one of the official journals of the US
Association of Small Business and Entrepreneurship (USASBE) and International Council for Small
Business (ICSB).
Dr. Christine Day has won the Outstanding Full-time Lecturer Award. Dr. Crissie Frye and Dr. Christine
Day also presented their initial findings on the impact of cross-cultural style at the Tricontinental
Conference and are expanding their research to focus on barriers to cross-cultural intelligence training.
Dr. Day has completed her article, “NASCAR: You Go Fast or You Fail,” focusing on aspects of
NASCAR’s teams and their interactions that can transfer to enhancing performance in businesses.
Research included interviews with driver Mark Martin (#5) and crew chief Alan Gustafson, whose team
finished second in NASCAR’s Sprint Cup Chase. In addition, Dr. Day has also been invited to present her
paper, “Integrating EQ Competencies and Global Negotiation (Win-Win) Strategies,” at the Antwerp
GABC conference.
Dr. Linda Isenhour and Dr. Donald Lien, University of Texas-San Antonio, have agreed to serve as
Guest Editors for a Special Issue of the Journal of Managerial Psychology (JMP) titled
“Employee Behavior in China.” The primary purpose of this special issue is to foster additional theory
development and research on micro-level employee and managerial behavior in China. We welcome
conceptual manuscripts that develop new theoretical models or add cultural differences to existing
models of individual or small group behavior in organizations. We also invite empirical manuscripts that
make important contributions to employee well-being, organizational effectiveness, or society as whole.
Submission of manuscripts from a wide array of disciplines, including Industrial and Organizational
Psychology, Organizational Behavior, Human Resource Management, Vocational Psychology, and
Cross-cultural Psychology, are encouraged.
Professor Toni Knechtges, SPHR, represented the College of Business at an event sponsored by
Congressman John Dingell on February 22, 2010. The EMU Student Center hosted a panel discussion
entitled "How to Get a Good Job". Representatives from GE, A123, Oakwood Hospital Systems, Delta
Airlines, EMU and University of Michigan Hospital were on hand to discuss their thoughts on how
unemployed adults could make themselves marketable. Approximately 250 community members and
recent graduates attended the event. An audience question and answer session followed the panel
discussion. Congressmen Dingell led the event with some encouraging remarks. Professor Knechtges
also was appointed to the Sustainability Fellowship sponsored by EMU’s Faculty Development Center.
The Fellowship includes two seminars, one 2-day workshop and several additional meetings in Fall2010.
The group of ten EMU professors engaged in the Fellowship will add discussion and assignments on
sustainability to their Fall2010 coursework. In addition, Professor Knechtges earned her Online
Teaching Certificate in February 2010 through the Sloan Consortium program, a 3-week intensive,
interactive course followed by 3 additional courses completed within 12 months.
Dr. Stephanie Newell and Dr. Kunal Banerji have been invited to present their paper “Thriving in a
Globalized Economy: Lessons from Bajaj Auto,” at the 9th International Conference on Organizational
Discourse in Amsterdam this summer.
Dr. Denise Tanguay’s paper with coauthors Dr. John Waltman and Dr. Sandra Defebaugh,
“Communicating and Reinforcing Transformational Change: An Ethics Program Assessment,” was
accepted for presentation at the Global Association of Business Communication in Antwerp in June 2010.
Dr. Tanguay is also working with Dr. Mary Vielhaber on a business case on Lott Industries, a non-profit
provider of employment for individuals with disabilities (1300 employees), for publication and teaching. In
addition, Dr. Tanguay and Dr. Greg Huszczo provided executive coaching for managers at NSF through
a program sponsored by the COB Professional Education Center (PEC).
Fall 2009 MSHROD Newsletter
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Dr. Stewart Tubbs received the Management Department’s” Outstanding Teaching Award” for 2009 and
was recognized with the “Outstanding Teaching in Business Award” from the College of Business for
2009. These represent the eighth and ninth awards, respectively, for outstanding teaching from five
different institutions. Dr. Tubbs’ textbook, Human Communication: Principles and Contexts (12th edition)
was published by McGraw-Hill in 2010. This book is used by over 500 universities in the U.S. and
numerous other countries, including Australia, Brazil, China, England, France, Germany, Greece, Italy,
New Zealand, Taiwan, Turkey, and Venezuela. Dr. Tubbs also conducted a Leadership Development
program in Istanbul, Turkey, for global company Accenture.
Dr. David Victor has been recognized in a July 2008 article by Peter Cardon (Journal of Business and
Technical Communication) for having the textbook (International Business Communication, 1992,
HarperCollins) that is “Most Cited Intercultural Communication Textbooks in Intercultural Business and
Communication Literature” from 1990-2006. In addition Dr. Victor also had the third most-cited article
(Advancing Research in International Business Communication, 1994, Business Communication
Quarterly, 57, 41-42). Dr. Victor has published his 2009 chapter, “A Re-evaluation of Three
Interdisciplinary Fields in Higher Education in Business: A Post-silo Repositioning of Business
Communication, International Business, and Information Systems,” in Louhiala-Salminen and
Karkaaranta (editors) The Ascent of International Business Communication (pp. 275-293). Dr. Victor has
also published his article, “A Korean-U.S. Interaction” in Business Communication Quarterly (December,
2009, Vol. 27, no. 4, pp. 451-453).
Dr. John Waltman was named to the editorial board of Business Communication Quarterly. In addition
he serves on the review board for Pearson publishers, recently attending a focus group for Pearson to
develop new online sources, and completed a book review for Cengage.
Dr. Diana Wong and coeditor Dr. Eric Kessler, Pace University, whose edited volume, Cultural Mythology
and Global Leadership, was published by Edward Elgar Publishing in May, 2009, will release a paperback
edition in summer, 2010. The 20 chapters cover four major regions of the world, examining how the
cultural mythologies of each region influence business practice in the contemporary global marketplace.
Professional managers from the different countries also provide vignettes of their reflections on the
cultural mythologies, providing a contemporary perspective. Dr. Wong is also the Senior Advisor for the
Board of the ODeXchange; this group of MSHROD alumni, in the process of filing for non-profit status,
provides for networking through high energy, positive exchange of ideas to optimize “…performance of
individuals, groups, and organizations by fostering competency, commitment, and opportunity in the
science and art of OD practice…” Details about the group’s membership, mission and activities are
included in the Alumni News section.
Greetings from China
Dr. Morgan Milner recently returned from Tianjin, China, after concluding the Management 505
Organizational Behavior class with the 5th cohort of MSHROD students at Tianjin University of Commerce.
Teaching at Tianjin University of Commerce has proven to be a great and rewarding experience for Dr.
Milner. He has been struck more by the similarity rather than the differences of students in the MSHROD
program in China and their peers in the MSHROD program here in Michigan. Dr. Milner has found the
MSHROD students in Tianjin to be technologically equivalent to their counterparts in the United States,
and while the Tianjin students are generally more reserved about speaking in class, once they are paired
into groups they eagerly discuss concepts and content material introduced in the course.
An adjustment Dr. Milner has made while teaching the Organizational Behavior class in Tianjin is a
greater reliance upon displaying points on the blackboard to reinforce learning points that he orally
introduces in class. Surprises Dr. Milner has experienced while teaching in China include the openness
of the culture and free exchange of ideas among individuals. He has also been surprised by the
eagerness among the Tianjin students studying in the MSHROD program to socialize and get to know
their professors outside the context of the classroom. A final and most welcome surprise for Dr. Milner is
the quality of the food in China which he describes as superb. In totality, Dr. Milner has found teaching in
Tianjin to be a very rewarding opportunity and is grateful to be part of an institution that provides such a
broad-based experience.
Fall 2009 MSHROD Newsletter
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MSHROD Student Interview: Latisha Cunningham
By: Daniel C. Jones
Latisha enjoyed the strong network, classroom atmosphere, professors, opportunities, and location of her
undergraduate experience at EMU but was not intending to continue on with her masters. At the end of
her semester, she met with Dr. Fraya Wagner-Marsh to discuss the program and was sold. Latisha
looked forward to getting more education in the area of HR and in-depth exposure to organizational
development. Being offered a Graduate Assistantship opportunity was her final cue to move forward with
the program.
Latisha has worked as an HR Intern at the Unibar/Accu-Read Services Corporate Office in Ann Arbor,
where she did a range of duties from run background checks to organizing and facilitating the orientation
program. Latisha also worked at DTE Energy as an HR Co-op which initialed recruiting co-ops based on
need as well as succession planning, event organization, job fairs, orientation, and HR metric systems.
Last summer she passed the PHR exam.
Currently, Latisha is in transition from a GA in the EMU Human Resource department to a full-time
position. She is working on the implementation of EMU’s new Learning Management System, initiation of
the rewards and recognition program, an on-boarding process, competency mapping, and streamlined
student employee training.
Latisha likes relating what she learns from the MSHROD program to
work. “I am able to use things in every class and apply them to 'real
life' situations relatively quickly.” Latisha enjoys many aspects of HR &
OD and is still looking for her preference in the field, learning and
exploring more every day.
“how easy it is to relate
what we do in the
classroom to work.”
Long-term, Latisha would like to assist in opening a youth center. This is a passion of hers, and she is
making the steps towards that goal. “Although I volunteer frequently, I would like to get more involved in
volunteering in my community.” Additionally she would like to take a trip out of the country at least once
every year beginning this summer.
MSHROD Alumni Interview: Kela Green
By: Dr. Eric Shulz
Our featured MSHROD alumnus for the MSHROD newsletter is Kela Green who is an HR Consultant for
the University of Michigan at Dearborn. Kela attended the MSHROD program from 2006 until the Winter
of 2008 when she received her Master’s Degree. Kela also received her bachelor’s degree in Psychology
from Eastern Michigan prior to enrolling in the MSHROD program.
Kela began working for the University of Michigan at Dearborn in 2003 as a training specialist. In her
current job as a HR Consultant, Kela has generalist duties that include responsibilities in Compensation,
Employee Retirement, Performance Management and Training and Development. Kela enrolled in the
MSHROD program because of the small faculty-to-student ratio, the reputation of the training program,
and her familiarity with Eastern Michigan University. She was active in the SHRM group while enrolled in
the program and is currently preparing to take the PHR exam in May. Classes she found particularly
helpful while in the program included the Compensation and Benefits classes and Organizational
Development. Kela urges all current students to cultivate good relations with their professors to optimize
their learning experiences in the MSHROD program.
Fall 2009 MSHROD Newsletter
Page 12 of 14
EMU SHRM Student Chapter Review of 2009-2010
By Daniel C. Jones
This has been an exciting year for Eastern Michigan University’s Student chapter of the Society of
Human Resources Management. Further information can be found on www.emushrm.com and
www.facebook.com/group.php?gid=29089192092. Chapter members have been involved in the
following events:
The student chapter hosted 8 program meetings with presentations on “What does an HR Generalist
position entail?” presented by Amanda Reynolds, Human Resources Generalist and Wellness
Coordinator at Eastern Michigan University; “HR in the State of Michigan” presented by Jeremy
Stephens, State Personnel Director for Michigan Civil Service Commission; “Leadership, Strategy,
Compensation” presented by Naren Balasubramaniam M.S.W., GPHR, Vice President of System
Human Resources Services at Henry Ford Health System; “I am HR” presenter by George Brown,
Vice President of Member Services for American Society of Employers; “HR Certification” presented
by Toni Knechtges, SPHR, and Fraya Wagner-Marsh Ph.D., SPHR, GPHR, Co-Faculty Advisors of
SHRM Student Chapter at Eastern Michigan University; “HR’s Role With Four Generations in The
Workplace” presented by Debra Buckson, SPHR, Director of Human Resources at PMA Consultants;
“Workplace Financial Planning as a Benefit” presented by Scott Coates, Senior Financial Advisor at
Ameriprise, “Training and Development as a Career” presented by Anita Schnars, SPHR, GPHR,
Director of Training and Organizational Development at Eastern Michigan University. The chapter
thanks all the presenters that took time to make our meetings successful.
The chapter established a better understanding of HR by involving its members in four company
tours which included Comerica Bank, Henry Ford Hospital – West Bloomfield, Eastern Michigan
University HR Dept and NSF International.
The chapter collected 81 books for The Detroit Free Press' Gift of Reading Program. We took
donations of books for children ages 0-12.
The chapter assisted with EMU's College of Business 4th annual Ethos Week, held March 15th- 19th.
We welcomed various speakers throughout the week. We helped sell tickets and worked at an
events table to help promote the event. Some of our members participated in planning all of the
events and organizing everything before the week began.
Chapter members participated in a number of workshops, seminars and conferences. Members
attended the MI SHRM State Conference and the 61th annual SHRM National Conference. The
chapter sponsored workshops on “Incorporation Ethics into Everyday Life” presented by Mary Ellen
Dolan and “Business Etiquette” presented by Daniel Jones and Vanessa Claus. The chapter hosted
the webinar “Survivor – the Job Market” presented by Phyllis Hartman, SPHR.
Finally, due to the current job market, EMU SHRM officers participated in the research, development,
and implementation of the workshop screencasts. They discuss resume building, interviewing tips,
networking skills, and personal evaluations of interests. The screencasts can be found on our
Facebook page.
Fall 2009 MSHROD Newsletter
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62nd Annual SHRM Conference 2010 San Diego, California
The SHRM Annual Conference & Exposition offers — for the best price in the market today — the most
comprehensive and relevant professional development programs. Attendance will improve your
knowledge, skills and abilities as an HR professional.
SHRM's Annual Conference Keynote speakers will motivate and inspire you.
Al Gore
Steve Forbes
Angelia Herrin
Marcus Buckingham
2010 Student Conference on Saturday, June 26, 8:00 a.m. - 4:30 p.m.
More than 300 SHRM student members from dozens of schools will attend this special one-day event.
The 2010 SHRM Student Conference is a terrific opportunity for students and chapter advisors to network
and participate in an educational program geared specifically to their needs. The Student Conference
includes thought-provoking speakers, networking opportunities and an exciting awards program.
Receive a greatly reduced rate to attend the Annual SHRM Conference & Exposition. All concurrent and
general sessions—plus the one-day Student Conference—are included in the student/advisor registration
fee. For more information about the 2010 SHRM Student Conference, including session presenters and
topics, visit and to register as a student member or chapter advisor, use the student registration form
available at http://www.shrm.org/Conferences/annual/Pages/register.aspx
Michigan Council of SHRM 2010 State Conference
The 2010 MISHRM state conference will be held
October 4 - 6, 2010 at the DeVos Place in
Grand Rapids, Michigan.
The Michigan Council of the Society for Human
Resource Management (MISHRM) invites Human
Resource professionals, business owners, legal
professionals and others interested in employment and
human resource matters to attend a one-of-a-kind
World Class HR focused Conference in Michigan.
Information is to be made available online at:
http://www.mishrm.org/
Fall 2009 MSHROD Newsletter
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