Approved 7/27/10 Updated 10/14/2015 Emergency Operations Plan Section B Crisis Specific Index Abduction....................................................................................................... 2 Active Shooter ........................................................................................... 3, 4 Assault ............................................................................................................ 5 Bias Incident ……………………………………………………………....46 Bomb Threat.................................................................................................. 6 Building Collapse .......................................................................................... 8 Building Occupation ..................................................................................... 9 Chemical Spill.............................................................................................. 30 Communication Failure.............................................................................. 11 Corrosive Spill ............................................................................................. 29 Crime in Progress ....................................................................................... 13 Death of Student, Faculty or Staff ............................................................. 14 Earthquake .................................................................................................. 17 Evacuation of Non Residential Building ................................................... 19 Evacuation of Residence Hall..................................................................... 20 Evacuations - Regional ............................................................................... 18 Explosion...................................................................................................... 21 Fire ............................................................................................................... 22 Fire/Explosion in Lab ................................................................................. 31 Flood/Ruptured Internal Water Lines ...................................................... 23 Gas Leak ...................................................................................................... 24 Hazardous Material Spill or Leak ............................................................. 25 Homicide ...................................................................................................... 26 Injury ........................................................................................................... 28 Kidnapping .................................................................................................... 2 Lab Accident - Chemical Spill ................................................................... 30 Lab Accident - Corrosive Spill ................................................................... 29 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Lab Accident - Fire/Explosion ................................................................... 31 Medical Emergency..................................................................................... 28 Missing Student ........................................................................................... 33 Murder ......................................................................................................... 26 National/Global Tragedy ............................................................................ 34 Non Residential Building Closure / Evacuation ....................................... 19 Occupation of a Building .............................................................................. 9 Off-Campus Course Crisis ......................................................................... 35 Power Outage .............................................................................................. 42 Public Health Emergency ........................................................................... 36 Rape .............................................................................................................. 37 Residential Building Closure...................................................................... 20 Riot/Disturbance on Campus ..................................................................... 39 Ruptured Internal Water Lines ................................................................. 23 Sabotage ....................................................................................................... 43 Severe Weather ........................................................................................... 44 Shelter-in-Place ........................................................................................... 18 Shooter ....................................................................................................... 3, 4 Snow/Ice ....................................................................................................... 45 Suicide .......................................................................................................... 40 Terrorist ....................................................................................................... 41 Tornado ........................................................................................................ 44 Tragedy - Major Off-Campus .................................................................... 34 Utility Interruption ..................................................................................... 42 Vandalism .................................................................................................... 43 Winter Weather........................................................................................... 45 MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-1 Approved 7/27/10 Updated 10/14/2015 ABDUCTION Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Activity Responsible Party Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) Contact Director of Campus Safety Assist authorities at scene Assist in crowd control at scene IC contacts CMT member or DOS Notify President Notify Dean of College Notify PIO CMT meets Establish command center Notify Counseling Services / Chaplain Notify relatives Designate media spokesperson & coordinate news media/internal communications Provide counseling Assist relatives while on campus ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Whoever becomes aware of the abduction Whoever becomes aware of the abduction Campus Safety/Dispatch Campus Safety IC IC CMT member or DOS CMT member or DOS CMT member or DOS President or designee CMT CMT member or DOS LEO PIO Counselor/ADRLs/Chaplain DOS or appropriate VP MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-2 Approved 7/27/10 Updated 10/14/2015 ACTIVE SHOOTER Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Activity Move to Immediate Safety Secure Immediate Location Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Follow police directives Inform Campus Safety (319-895-4299) Contact Director of Campus Safety Contact Dean of Students/Vice President of Student Affairs Confirm 911 call Attend Scene Assess scene and provide assistance to victims/injured, if safe to do so Upon confirmation of situation from Director of Campus Safety, announce campus lock-down (RAM Alert). *See Appendix B for lock down policy, C for Ram Alert messages Coordinate organization of CMT Establish Emergency Operations Center Secure Immediate area Secure buildings and rooms in immediate area Assist in crowd control at scene. Assist Law Enforcement Agencies on Scene Terminate utilities, if authorized and directed by LEO Act as Liaison between CMT and LEO on site Contact PIO Contact Linn County Sheriff’s Department Spokesperson Continued on next page ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Individuals on Scene Individuals on Scene Individuals on Scene Individuals on Scene Individuals on Scene Campus Safety Dispatch Director of Campus Safety Campus Safety Dispatch Director of Campus Safety, Campus Safety Officers Director of Campus Safety, Campus Safety Officers DOS/VPSA IC CMT Campus Safety, Facilities Management Campus Safety Facilities Management Director of Campus Safety CMT PIO MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-3 Approved 7/27/10 Updated 10/14/2015 ACTIVE SHOOTER continued Step # 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Activity Organize Media coverage, off site Notify IC and CMT of All Clear, w/ LEO approval Notify Campus of All Clear Maintain site security until incident and investigation is complete Notify Relatives Prepare all campus statement notification Meet with Student Affairs staff for a debriefing/info sharing Meet with other staff/faculty as needed Counsel students, victims, college community Assist relatives while on campus If in residence hall, relocate students during investigation If in academic building, relocate necessary classes and offices during investigation If in Commons, locate and determine alternative dining arrangements, during investigation Establish web site dedicated to incident Restore area(s) Coordinate appropriate vigil/reflection event/community gathering If deaths, see plan for “death” ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party PIO Director of Campus Safety IC Campus Safety LEO/Dean of Students/Vice President of Student Affairs DOS/VPSA/PIO DOS/VPSA Appropriate division head Chaplain, Counselors, ADRL DOS or appropriate division head Director of Residence Life Dean of College DOS PIO/ IT/DOS FS Director/Campus Safety Chaplain MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-4 Approved 7/27/10 Updated 10/14/2015 ASSAULT *NOTE: ENSURE SAFETY OF THE VICTIM AND DO NOT TOUCH ANYTHING AT SCENE Step # 1 2 3 4 Activity Responsible Party 7 8 9 10 11 Whoever finds victim Do Not Move Victim! Check for breathing and bleeding Whoever finds victim Assist if qualified to do so Whoever finds victim Campus (landline) phone: Dial 9-911 Whoever finds victim Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) Whoever finds victim Contact DSA Campus Safety *CIVIL AUTHORITIES WILL DETERMINE SEVERITY FOR PROGRESS THROUGH STEPS 7-12. Assist authorities at scene IC or Campus Safety Assist in crowd control at scene Campus Safety/ADRLs/RAs Notify CMT member (DOS or appropriate VP) IC Notify President and Dean of College CMT member/DOS/VPSA Notify PIO CMT member/DOS/VPSA 12 Notify Relatives 13 14 15 Provide counseling Assist relatives while on campus Investigation/conduct follow-up 5 6 Civil Authorities if off-campus incident; DOS/appropriate VP if on-campus incident Counselor/ADRLs/Chaplain DOS/appropriate VP DOS/VPSA *Note: In the case of sexual assault see page B-37 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-5 Approved 7/27/10 Updated 10/14/2015 BOMB THREAT *CEASE ALL RADIO AND CELLULAR TELEPHONE TRAFFIC NEAR THREATENED AREA. Responsible Step # 1 2 3 4 5 6 7 8 9 10 11 12 11 12 13 Activity Residence Hall Obtain information from Appendix D Person receiving the call Campus (landline) phone: Dial 9-911 RA/Campus Safety/ Person Other phone: Dial 911 receiving the call Inform Campus Safety 319-895-4299 Person receiving the call Remain available for questions Person receiving the call Notify ADRL Campus Safety Proceed as directed by LEO who will determine severity of situation Evaluate/search building LEO, Campus Safety Evacuate building LEO, Campus Safety Secure building from re-entry LEO, Campus Safety Relocate occupants to safe area DSA Account for occupants ADRL, RA If nothing found Obtain all-clear from LEO Coordinate news media and campus communications If suspicious item found Establish safety perimeter Proceed as directed by LEO Terminate electrical power (with authorization from Police Department) - Continue on next page - ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Party Academic Bldg. Other Bldg. Person receiving the call Person receiving the call Person receiving the call Person receiving the call Person receiving the call Person receiving the call n/a Person receiving the call Person receiving the call n/a LEO, Campus Safety LEO, Campus Safety LEO, Campus Safety Building staff Faculty/ Academic Affairs Office LEO, Campus Safety LEO, Campus Safety LEO, Campus Safety Building staff Building staff IC PIO IC PIO IC PIO LEO, Campus Safety IC, CMT FS LEO, Campus Safety IC, CMT FS LEO, Campus Safety IC, CMT FS FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-6 Approved 7/27/10 Updated 10/14/2015 BOMB THREAT Continued *CEASE ALL RADIO AND CELLULAR TELEPHONE TRAFFIC NEAR THREATENED AREA. Responsible Step # Activity 14 Terminate gas service (with authorization from Police Department) Remove suspicious item Coordinate news media If Bomb detonates in building Proceed with steps for building collapse/explosion Coordinate news media Secure building from pilfering Provide alternate facilities Proceed with steps for building closure Coordinate clean-up/reconstruction 15 16 17 18 19 20 21 22 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Residence Hall Party Academic Bldg. Other Bldg. FS FS FS LEO PIO LEO PIO LEO PIO CMT CMT CMT PIO Campus Safety DOS PIO Campus Safety VPAA PIO Campus Safety Appropriate VP FS Director FS Director FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-7 Approved 7/27/10 Updated 10/14/2015 BUILDING COLLAPSE Responsible Step # Activity 1 Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) Afterhours: Notify DSA/FS on-call staff Notify Dirs. of Campus Safety & FS Tend to the seriously injured Account for occupants Relocate occupants to safe area Secure building from re-entry Assist fire fighting personnel Contact utility company/terminate electrical power Contact utility company/terminate gas service Coordinate news media & internal communications Secure building from pilfering Provide alternate facilities Notify Controller for insurance claim Coordinate clean-up/reconstruction 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Residence Hall Party Academic Bldg. Other Bldg. RA/Occupants Occupants Occupants RA/Occupants Campus Safety Campus Safety RA /ADRL/Campus Safety RA/ADRL RA/ADRL Campus Safety Campus Safety/FS FS Director Occupants Campus Safety Campus Safety Faculty/ Campus Safety Faculty/Acad. Aff/Registrar Faculty/Dean of College Campus Safety Campus Safety/FS FS Director Occupants Campus Safety Campus Safety Staff/ Campus Safety Staff/Dept. Directors Dept. Directors Campus Safety Campus Safety/FS FS Director FS Director FS Director FS Director PIO PIO PIO Campus Safety VPSA/DOS FS Director FS Director Campus Safety VPAA FS Director FS Director Campus Safety Appropriate other VP FS Director FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-8 Approved 7/27/10 Updated 10/14/2015 BUILDING OCCUPATION Responsible Step # Activity Residence Hall Party Academic Bldg. Other Bldg. 1 2 Inform Campus Safety (319-895-4299) Anyone Anyone Anyone Campus (landline) phone: Dial 9-911 Campus Safety Campus Safety Campus Safety Other phone (e.g., cell phone): Dial 911 3 Evacuate building(s) of non-participants ADRL/RA/Campus Safety Staff/Faculty/ Campus Safety Staff/ Campus Safety 4 Direct non-participants to safe area ADRL/RA/Campus Safety Staff/Faculty Staff 5 Contact appropriate CMT member Campus Safety Campus Safety Campus Safety 6 Secure buildings Campus Safety Campus Safety Campus Safety 7 CMT meets Appropriate VP Appropriate VP Appropriate VP The following statement should be read by appropriate VP/designee to participants at this point (Identify yourself) "This assembly and the conduct of each participant is seriously disrupting the operations of the College and is clearly in violation of the rules of the College. You have previously been called upon to disperse and terminate this occupation. [Exclude if inappropriate: You have been given the opportunity to discuss your grievances in the manner appropriate to the College.] [Exclude if inappropriate: In no event will the administration of Cornell accede to any demands backed by force.] Accordingly, you are directed to terminate this occupation. If you have not done so within 15 minutes, I will, under the authority of the Board of Trustees, take whatever measures are necessary to restore order - including calling for police assistance. Any person who continues to participate in the occupation is subject to possible arrest and suspension." 8 Assist law enforcement personnel Campus Safety Campus Safety Campus Safety 9 Assist fire fighting personnel Campus Safety/FS Campus Safety/FS Campus Safety/FS 10 Terminate utilities FS Director FS Director FS Director 11 Assist medical personnel Dir of Health Services Dir of Health Services Dir of Health Services 12 Coordinate news media, internal PIO PIO PIO communications, College photographer 14 Respond to calls from parents PIO/Other staff as assigned PIO/Other staff as assigned PIO/Other staff as assigned Continued on next page ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-9 Approved 7/27/10 Updated 10/14/2015 BUILDING OCCUPATION Continued Responsible Step # 15 16 17 18 Activity Residence Hall Provide alternative food services as needed Continue on next page Provide alternative facilities as needed Secure area(s) from pilfering/looting Coordinate clean-up ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Academic Bldg. Party Other Bldg. Foodservice Manager Foodservice Manager Foodservice Manager VPSA Campus Safety FS Director VPAA Campus Safety FS Director Appropriate VP Campus Safety FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-10 Approved 7/27/10 Updated 10/14/2015 COMMUNICATION FAILURE (During Business Hours) Step # 1 2 3 4 5 Activity Responsible Party Notify IT of outage by dialing 319-895-4357 or by visiting Law Hall 312. Evaluate communication failure and develop timeline for repairs. Gather CMT if needed. Inform College users of the outage and repair timelines via appropriate method. If intranet service is functioning, post information on College home page. If email is unavailable paper signs will be prepared and posted in multiple places around campus (e.g., the Commons Information Desk, Old Sem, Cole Library). Repair communication failure. Contact outside vendors for parts and service if required. Arrange for alterative/temporary services if necessary. Notify users of completed repairs. Post signs as needed/appropriate. ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Affected user (any user who realizes there is a communication outage) IC IT Residence Life Campus Safety IT IT MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-11 Approved 7/27/10 Updated 10/14/2015 COMMUNICATION FAILURE (During Non-business Hours) Step # 1 2 3 4 5 6 7 Activity Responsible Party Notify Campus Safety of outage (319-895-4299) or by visiting the Campus Safety Office located in the lower level of Ebersole. Perform standard checks to verify outage. Contact IT on call technician (IC) Evaluate communication failure and develop timeline for repairs. Gather CMT if needed. Inform College users of the outage and repair timelines via appropriate method. If email is unavailable the Commons Information Desk and Campus Safety Office will receive regular updates. Repair communication failure. Contact outside vendors for parts and service if required. Arrange for alterative/temporary services if necessary. Notify users of completed repairs ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Affected user (any user who realizes there is a communication outage) Campus Safety Campus Safety IC IT IT IT MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-12 Approved 7/27/10 Updated 10/14/2015 CRIME IN PROGRESS Step # 1 2 3 4 5 6 7 8 9 Activity Responsible Party Do Not Attempt To Apprehend or Interfere Except for Self Protection Obtain as much information as possible; height, weight, sex, age, clothing, vehicle, direction of travel, name (if known) Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) Wait at the scene to provide information to Campus Safety and law enforcement Collect relevant data from witnesses and provide to appropriate authorities If deemed applicable, intercede to dissuade continuation of crime in progress Assist local authorities in securing the crime scene Proceed as applicable, depending on crime committed ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Witnesses Witnesses Witnesses Witnesses Campus Safety/LEO Campus Safety/LEO Campus Safety/LEO Campus Safety /LEO MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-13 Approved 7/27/10 Updated 10/14/2015 DEATH OF STUDENT, FACULTY OR STAFF DO NOT TOUCH OR MOVE ANYTHING AT THE SCENE Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Activity Responsible Party Campus (landline) phone: Dial 9-911 Whoever finds the victim Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) Whoever finds the victim Contact Director of Campus Safety Campus Safety For students: Contact DSA and DOS Campus Safety For staff/faculty: Contact appropriate Vice President Campus Safety Secure area from entry; determine need to temporarily change locks and Campus Safety and MVPD; Facilities Services who should have access Assist in crowd control at scene Campus Safety/RAs/ADRLs Assist authorities at scene Campus Safety Notify PIO – assess the impact DOS Notify President Appropriate VP/DOS Notify Relatives Appropriate VP Coordinate notification with Civil Authorities if off-campus; Appropriate VP/DOS if on-campus If unable to notify in person prepare a statement to send with authorities that a member of the College is ready to communicate with them. Provide a phone number/contact name/ or time the College will call. Appropriate Vice President meets with affected colleagues Appropriate VP DOS meets with ADRL re: immediate message to impacted students DOS Meet with directly affected students re: basic info, counseling, process ADRL or DOS from here Meet w/ roommate/and or significant others re: counseling, information, ADRL or DOS and contact parents with staff present - Continued on next page - ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-14 Approved 7/27/10 Updated 10/14/2015 DEATH OF STUDENT, FACULTY OR STAFF Continued DO NOT TOUCH OR MOVE ANYTHING AT THE SCENE Step # Activity 15 16 17 18 Notify counseling/chaplain re: immediate counseling needs CMT meets: counseling, investigation, services, etc. If student, notify instructor/advisor/coach/etc. Assess community impact * On students - class, floor, roommate, clubs, including previous involvements * On faculty/staff - colleagues, alumni, etc. Student affairs staff meetings Designate a contact for parent phone calls Communication w/ Campus Community via email For in-hall death, organize 48 hour staffing in the residence hall where incident occurred or where student lived and restrict access to residents only Designate a media spokesperson and message Provide counseling Press management: possibly during time of body removal to avoid media images. Direct media to web sites for updated information. Coordinate body removal: low traffic time if possible Work with Sodexho Cleaning Services on clean-up needs: block area from viewing during clean-up Designate an investigation room if needed - Command center or Ebersole Conference Room Arrange for meals for CMT , ICs or staff - Continued on next page - 19 20 21 22 23 24 25 26 27 28 29 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party DOS Appropriate VP DOS Appropriate VP/DOS DOS Appropriate administrator DOS/VPSA PIO/DOS PIO Residence life PIO Counseling/ADRLs/Chaplain PIO CMT , MVPD, Ambulance crew Residence life CMT Asst. to the VPSA MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-15 Approved 7/27/10 Updated 10/14/2015 DEATH OF STUDENT, FACULTY OR STAFF Continued DO NOT TOUCH OR MOVE ANYTHING AT THE SCENE Step # Activity 30 31 32 33 34 Decisions regarding current block grades and academic status/record Decisions about student financial issues Notify business office regarding student billing Disable and redirect email and voice mail Assist relatives while on campus Designate a family liaison. Coordinate lodging arrangements for family members at Sleep Inn Offer meals as appropriate, parking and shuttle services for family members Coordinate religious memorial services Coordinate campus notice re: funeral/wake Coordinate belongings removal from res hall/office Coordinate room change requests by floor residents/ classroom or office reassignments 35 36 37 38 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party VPAA (in consultation w/faculty), Registrar VPBA VPBA or Asst. to the VPSA IT DOS/Chaplain/College Designee/ADRLs Chaplain PIO/Chaplain Appropriate Department Residence life/Registrar/Appropriate VP MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-16 Approved 7/27/10 Updated 10/14/2015 EARTHQUAKE Responsible Step # Activity 1 2 3 4 Seek shelter within buildings Evacuate buildings after tremor Account for occupants If emergency personnel needed: Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Afterhours: Notify DSA/FS on-call staff Notify Dirs. of Campus Safety & FS Relocate occupants to safe area Secure buildings from re-entry Assist fire fighting personnel Terminate electrical power Terminate gas service Coordinate news media & internal communications Secure buildings from pilfering Provide alternate facilities Notify Controller for insurance claim Coordinate clean-up/reconstruction 5 6 7 8 9 10 11 12 13 14 15 16 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Residence Hall Party Academic Bldg. Other Bldg. Building Occupants RA/Campus Safety RA/ADRL RA/Campus Safety/ Building Occupants Building Occupants Faculty Faculty/Dean of College Building Occupants Building Occupants Administrators Dept. Directors Building Occupants Campus Safety Campus Safety RA/ADRL Campus Safety Campus Safety/FS FS FS PIO Campus Safety Campus Safety Faculty on site Campus Safety Campus Safety/FS FS FS PIO Campus Safety Campus Safety Dept. Directors Campus Safety Campus Safety/FS FS FS PIO Campus Safety DOS FS Director FS Director Campus Safety VPAA FS Director FS Director Campus Safety Appropriate VP FS Director FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-17 Approved 7/27/10 Updated 10/14/2015 SHELTER-IN-PLACE Responsible Step # Activity Residence Hall Party Academic Bldg. Other Bldg. Shelter on Campus (and Mt. Vernon) 1 2 3 4 Go or remain indoors All occupants All occupants Shut all windows and doors All occupants All occupants Turn off all ventilation systems, heat and FS/All occupants FS/All occupants air Tune radio to AM600 or FS96.5 All occupants All occupants If advised to evacuate Mt. Vernon, refer to the emergency action plan section of the phone directory. All occupants All occupants FS/All occupants All occupants Evacuation of Cedar Rapids Residents to Mount Vernon 1 2 If the SE side of CR is evacuated, the RDs, RAs, anyone willing kids from daycares and schools come to MV and then, when picked up, travel to Eldridge Refer to the Duane Arnold, IES, Alliant FS Director emergency action plan document located in Facilities Management ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Faculty and Staff Faculty and Staff FS Director FS Director MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-18 Approved 7/27/10 Updated 10/14/2015 BUILDING CLOSURE & EVACUATION - Non Residential Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Activity Assess the building accessibility and status Secure the building/restrict access until deemed safe. Contact Dept. Directors/Chairs Notify building residents Notify Dirs. of Campus Safety & FS Notify PIO - Determine the necessity for parent notification Notify Switchboard and Information Desk CMT meeting Prepare media statement and method for communication -Determine source for communication: ex. home page, phone tree Report number of offices, occupants, classrooms and critical functions affected by closure Identify available spaces on campus or in the community Identify resources needed for relocation, for example: - desks - computers - phone etc - Mutual aid agreements prepared with local schools and community buildings. Relocate meetings, functions, etc. Determine level of damage for coordination of removal of materials Determine re-admittance ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party FS Campus Safety IC Campus Safety IC DOS PIO Appropriate VP PIO Dept. Directors/Chairs/Appropriate division staff Appropriate VP Appropriate VP CMT FS FS MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-19 Approved 7/27/10 Updated 10/14/2015 BUILDING CLOSURE & EVACUATION - Residential Step # 1 2 3 4 5 6 7 8 9 10 11 12 Activity Assess the building accessibility and status Contact Director of Residence Life Afterhours: Notify DSA/FS on-call staff Notify Dirs. of Campus Safety & FS Report number of residents, offices, and critical functions affected by closure Secure the building/restrict access until deemed safe. Identify available spaces on campus or in the community Notify PIO Prepare media statement and method for communication -Determine source for communication: ex. home page, phone tree Identify resources needed for relocation, for example: Beds/linens Furniture Personal items Educational supplies/materials Mutual aid agreements with local schools and community buildings. Record locations of all evacuees Determine re-admittance ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party FS IC Campus Safety Campus Safety Director of Residence Life Campus Safety Director of Residence Life IC PIO Director of Residence Life Director of Residence Life FS MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-20 Approved 7/27/10 Updated 10/14/2015 EXPLOSION Responsible Step # Activity 1 2 Sound Fire Alarm Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Afterhours: Notify DSA/FS on-call staff Notify Dirs. of Campus Safety & FS Account for occupants Relocate occupants to safe area Secure building from re-entry Assist fire fighting personnel Terminate electrical power Terminate gas service Coordinate news media & internal communications Secure building from pilfering Provide alternate facilities Notify Controller for insurance claim Coordinate clean-up/reconstruction 3 4 5 6 7 8 9 10 11 12 13 14 15 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Residence Hall Party Academic Bldg. Other Bldg. Building Occupants RA/ Building Occupants Building Occupants Building Occupants Building Occupants Building Occupants Campus Safety Campus Safety RA/ADRL RA/ADRL Campus Safety Campus Safety/FS FS FS PIO Campus Safety Campus Safety Faculty/ Acad. Aff./Registrar Faculty/Acad, Affairs Campus Safety Campus Safety/FS FS FS PIO Campus Safety Campus Safety Dept. Directors Dept. Directors Campus Safety Campus Safety/FS FS FS PIO Campus Safety DOS FS Director FS Director Campus Safety VPAA FS Director FS Director Campus Safety Appropriate VP FS Director FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-21 Approved 7/27/10 Updated 10/14/2015 FIRE Responsible Step # Activity 1 2 3 Close the door to the room Sound Fire Alarm Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Notify Campus Safety (319-895-4299) Use extinguisher if safe to do so Afterhours: Notify DSA/FS on-call staff Notify Dirs. of Campus Safety & FS Evacuate building DO NOT USE ELEVATOR Terminate gas service/electrical power Assist fire fighting personnel Account for occupants Relocate occupants to safe area Secure building from re-entry CMT meets; Determine notification of parents/emergency contacts Coordinate news media & internal communication Secure building from pilfering Provide alternate facilities and supplies Notify Controller for insurance claim Coordinate clean-up/reconstruction 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Residence Hall Party Academic Bldg. Other Bldg. Whoever discovers fire Building Occupants RA/ Building Occupants Whoever discovers fire Building Occupants Building Occupants Whoever discovers fire Building Occupants Building Occupants RA/ Building Occupants RA/ Building Occupants Campus Safety Campus Safety RA/Campus Safety Faculty Building Occupants Campus Safety Campus Safety Faculty Staff Building Occupants Campus Safety Campus Safety Staff/Dept. Directors FS Campus Safety/FS RA/ADRL RA/ADRL Campus Safety VPSA FS Campus Safety/FS Faculty/ Acad. Aff./Registrar Faculty on Site Campus Safety VPAA/VPSA FS Campus Safety/FS Dept. Directors Dept. Directors Campus Safety VPBA/VPSA PIO PIO PIO Campus Safety DOS FS Director FS Director Campus Safety VPAA FS Director FS Director Campus Safety Appropriate VP FS Director FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-22 Approved 7/27/10 Updated 10/14/2015 FLOOD / RUPTURED INTERNAL WATER LINES Responsible Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Activity Residence Hall Notify Campus Safety (319-895-4299) Notify FS Contact utility company/terminate electrical power Contact utility company/terminate gas service Contact utility companies/terminate utilities Evacuate building/area Account for occupants Move occupants to safe area Secure building from re-entry Coordinate news media & internal communication Secure building from pilfering Provide alternate facilities Notify Controller for insurance claim Coordinate clean-up ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Party Academic Bldg. Other Bldg. Building Occupants Campus Safety FS Director Building Occupants Campus Safety FS Director Building Occupants Campus Safety FS Director FS Director FS Director FS Director FS FS FS RAs/Campus Safety RAs/ADRL RAs/ADRL FS/Campus Safety PIO Faculty/Campus Safety Faculty/ Acad. Aff./Registrar Faculty on Site FS/Campus Safety PIO Staff/Campus Safety Dept. Directors Dept. Directors FS/Campus Safety PIO Campus Safety DOS FS Director FS Director Campus Safety VPAA FS Director FS Director Campus Safety Appropriate VP FS Director FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-23 Approved 7/27/10 Updated 10/14/2015 GAS LEAK Responsible Step # Activity 1 Notify FS/Campus Safety (319-8954299) (From Nearby Phone) Evacuate Building/Area Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Account for occupants Relocate occupants upwind Secure building from re-entry Terminate gas service Terminate electrical power Assist fire fighting personnel Coordinate news media & internal communication Secure building from pilfering Provide alternate facilities Coordinate clean-up 2 3 4 5 6 7 8 9 10 11 12 13 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Residence Hall Party Academic Bldg. Other Bldg. RA/Anyone else in the area Faculty/Anyone else in the area Staff/Anyone else in the area All those in the area FS/Campus Safety Officer All those in the area FS/Campus Safety Officer All those in the area FS/Campus Safety Officer RAs/ADRL RAs/ADRL FS/Campus Safety FS FS FS/Campus Safety PIO Faculty/ Acad. Aff./Registrar Faculty on Site FS/Campus Safety FS FS FS/Campus Safety PIO Dept. Directors Dept. Directors FS/Campus Safety FS FS FS/Campus Safety PIO Campus Safety DOS FS Director Campus Safety VPAA FS Director Campus Safety Appropriate VP FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-24 Approved 7/27/10 Updated 10/14/2015 HAZARDOUS MATERIAL SPILL OR LEAK Responsible Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Activity From nearby phone (away from immediate spill) Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Sound fire alarm while leaving Evacuate building/area Notify FS/Campus Safety (319-8954299) (From Nearby Phone) Contain spill if safe to do so Account for occupants Relocate occupants to another building Secure building from re-entry Terminate gas service, if needed Terminate electrical power, if needed Assist fire fighting personnel Notify College Communications Coordinate news media Provide alternate facilities Notify Controller for insurance claim Notify DNR / EPA Coordinate clean-up ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Party Residence Hall RA/ Building Occupants Academic Bldg. Faculty/Building Occupants Other Bldg. Building Occupants Building Occupants RAs & Campus Safety Building Occupants Building Occupants Faculty Building Occupants Building Occupants Dept. Directors/Staff Building Occupants FS RAs/ADRL RAs/ADRL FS/Campus Safety FS FS FS/Campus Safety FS/Campus Safety PIO DOS FS Director FS Director FS Director Faculty/FS Faculty/ Acad. Aff./Registrar Faculty on Site FS/Campus Safety FS FS FS/Campus Safety FS/Campus Safety PIO VPAA FS Director FS Director FS Director FS Dept. Directors Dept. Directors FS/Campus Safety FS FS FS/Campus Safety FS/Campus Safety PIO Appropriate VP FS Director FS Director FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-25 Approved 7/27/10 Updated 10/14/2015 HOMICIDE DO NOT TOUCH OR MOVE ANYTHING AT THE SCENE Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Activity Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) For students: Contact DSA and DOS For staff/faculty: Contact appropriate Vice President Contact Director of Campus Safety Secure area from re-entry Assist in crowd control at scene Assist authorities at scene Notify College Communications Notify President Notify Relatives Responsible Party Whoever finds the victim Draft immediate message to campus community Meet with directly-affected students re: basic info, counseling, process from here Notify counseling/chaplain/Human Resources for immediate, on-scene support CMT meets: counseling, investigation, services, etc. Student affairs staff meetings Coordinate religious services Communication with campus community via email Continue on next page ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Whoever finds the victim Campus Safety Campus Safety Campus Safety Campus Safety and MVPD Campus Safety /RAs/ADRLs Campus Safety DOS CMT member/DOS Civil Authorities; DOS/Appropriate VP if relatives oncampus PIO/Appropriate VP/DOS ADRL or DOS DOS DOS/VPSA DOS/VPSA Chaplain PIO MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-26 Approved 7/27/10 Updated 10/14/2015 HOMICIDE Continued DO NOT TOUCH OR MOVE ANYTHING AT THE SCENE Step # 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Activity Designate a contact for parent phone calls If occurs in a res hall, organize 24- hour (may be extended beyond one day) staffing in the hall where incident occurred or student lived and restrict access to residents only Designate a media spokesperson, coordinate news media & internal communication Counsel impacted individuals and groups Press conference if needed: possibly during time of body removal to avoid media images Coordinate body removal: low traffic time if possible Notify Sodexho Cleaning Services re: clean-up needs: block area from viewing during clean-up Designate an investigation room if needed Coordinate weapon removal; discreet Arrange for meals for CMT , ICs or staff Decisions re: student financial issues Notify business office re: billing Faculty/staff: address personnel issues Disable and redirect email and voice mail Assist relatives while on Campus Coordinate campus notice re: funeral/wake Notify instructor/advisor/coach/etc. Coordinate belongings removal from res hall or office Coordinate room change requests by floor residents ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party PIO/DOS Residence life PIO Counselors/ADRLs/Chaplain/Human Resources PIO CMT , MVPD, ambulance crew Residence life CMT CMT & MVPD Asst. to the VPSA VPBA Director of Human Resources IT DOS/Chaplain/College Designee/ADRLs PIO/Chaplain DOS Residence life or Appropriate VP Residence life MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-27 Approved 7/27/10 Updated 10/14/2015 INJURY (SERIOUS)/MEDICAL EMERGENCY Step # 1 2 3 4 5 6 7 8 9 10 11 Activity Check the area for dangerous conditions Check the status of the patient Are they breathing, conscious, bleeding? Render first aid if qualified Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) Responsible Party Whoever finds the victim Whoever finds the victim Contact: DOS/DSA (student) Human Resources (faculty/staff) Contact FS Director Turn over patient care to Emergency Medical Services Collect accident information Provide information to campus safety Notify Controller for insurance claim Campus Safety ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Whoever finds the victim Whoever finds the victim or someone sent to call Whoever finds the victim or someone sent to call Campus Safety All Campus Safety Whoever finds the victim Campus Safety MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-28 Approved 7/27/10 Updated 10/14/2015 LAB ACCIDENT (CORROSIVE SPILL) Step # Activity 4 5 6 7 8 9 10 ON A PERSON Flush with water at eyewash station or Emergency Shower Contact Poison Control (1-800-222-1222) Determine Severity Minor Moderate (transport to physician) Severe Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Render First Aid Notify FS/ Campus Safety Direct emergency vehicles Cleanup of area Proper disposal of contaminated material In case of college employee: Notify Human Resources Notify Controller for insurance claim 1 2 ONTO A WORK SURFACE/FLOOR Containment Proper disposal of contaminated material 1 2 3 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Faculty/Student Faculty/Student Faculty/Student No further treatment necessary Faculty Faculty/Student Faculty Faculty Faculty/Students Faculty/FS Director Faculty/FS Director Faculty/staff Human Resources Faculty Faculty/FS Director MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-29 Approved 7/27/10 Updated 10/14/2015 LAB ACCIDENT (CHEMICAL SPILL) Step # 1 2 3 4 5 6 7 8 9 10 11 1 2 Activity Responsible Party ON A PERSON Flush with water at eyewash station or emergency shower Call Poison Control (800-222-1222); refer to MSDS sheet (notebook in lab) If an inhalation hazard is involved, move to fresh air Notify Campus Safety(319-895-4299) Determine severity (eye exposure moderate or severe) Minor Refer victim to health center (student) or physician (staff) Moderate Transport to health center (student) or physician (staff) Cleanup of area Disposal of contaminated material Severe Campus (landline) phone: Dial 9-911; Other phone: Dial 911 Render first aid; stay with victim If a hazardous level of a volatile substance has been released, pull fire alarm to evacuate building Direct emergency vehicles/personnel Contact FS Director Cleanup of area Notify Controller for insurance claim Disposal of contaminated material ON A WORK SURFACE OR FLOOR Containment Disposal of contaminated materials ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Faculty Faculty Faculty Faculty Faculty/Stockroom Manager Faculty/Stockroom Manager Faculty/Stockroom Manager FS/Faculty/Chemical Hygiene Officer Faculty/Chemical Hygiene Officer Faculty/Building Occupants Faculty/Stockroom Manager Faculty Campus Safety Faculty/Staff FS/Faculty/Chemical Hygiene Officer FS Director Instructor/Chemical Hygiene Officer Faculty/Chemical Hygiene Officer Instructor/Chemical Hygiene Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-30 Approved 7/27/10 Updated 10/14/2015 LAB ACCIDENT (FIRE/EXPLOSION) Step # 1 2 3 4 2 3 4 5 6 7 8 9 2 3 4 5 Activity Responsible Party Determine Severity Minor Extinguish fire with inverted beaker or fire extinguisher if safe to do so Inform Campus Safety (319-895-4299) Administer first aid if needed; refer to health center (student) or physician (staff) Moderate Fight fire with fire extinguisher or fire blanket if safe to do so Sound fire alarm to evacuate building Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Request ambulance (in addition to fire equipment) if injuries have occurred Inform Campus Safety (319-895-4299) Relocate victim(s) to safe area; render first aid if necessary; stay with victim(s) Direct emergency vehicles/personnel Contact FS Director Coordinate cleanup Severe Sound fire alarm to evacuate building Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-895-4299) Account for occupants and relocate to safe area Continue on next page ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Faculty Faculty Faculty Faculty Faculty Faculty/Building Occupants Faculty/Building Occupants Faculty/Building Occupants Faculty/Stockroom Manager Campus Safety Faculty/Staff FS/Faculty Faculty/Building Occupants Faculty/Building Occupants Faculty/Staff MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-31 Approved 7/27/10 Updated 10/14/2015 LAB ACCIDENT (FIRE/EXPLOSION) Continued Step # 6 7 8 9 10 11 12 13 14 15 16 17 Activity Render first aid if necessary; stay with victim(s) Direct emergency vehicles/personnel Contact FS Director Secure building from immediate re-entry Terminate electrical power Terminate gas service Assist fire fighting personnel Coordinate news media & internal communications Secure building from pilfering Provide alternate facilities Notify Controller for insurance claim Coordinate cleanup/reconstruction ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Faculty/Stockroom Manager Campus Safety Faculty/Staff Campus Safety/FS FS FS FS/Faculty PIO Campus Safety/FS Office of Academic Affairs FS Director FS Director/Faculty MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-32 Approved 7/27/10 Updated 10/14/2015 MISSING STUDENT Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Activity Inform Campus Safety (319-895-4299) Contact DOS DOS initiates investigation – check usage of ID, email, attendance, dining services, and Fitness Center Notify VPSA Notify emergency contact(s) Notify MVPD after campus investigation Inform PIO Notify President Establish CMT Notify Counseling Secure missing student’s belongings Reassign roommate Lock room If local search is required, determine volunteer coordinators Work within local authority guidelines for search parameters Faculty/Staff/Community leaders assigned to student groups Establish Tip Hotline Assist relatives on campus – housing, meals, cell phones Coordinate news media & internal communications ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party IC Campus Safety DOS/Campus Safety DOS DOS DOS/Campus Safety DOS VPSA CMT CMT Director of Residence Life CMT /MVPD MVPD CMT MVPD DOS PIO MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-33 Approved 7/27/10 Updated 10/14/2015 NATIONAL/GLOBAL TRAGEDY Step # 1 2 3 4 5 6 7 8 Activity Identify individuals from the impacted area and check in with them Gather appropriate Crisis Response Team members to discuss campus response If national newsworthy, commit all campus televisions (the Ratt, Hedges, Shaw, etc) to the news channels and staff with a Student Affairs staff member to offer appropriate support Coordinate any reflection/services needed Coordinate a campus-wide message from the President that would include any information about a vigil or our campus response Post the Cornell message on the website for other interested parties Meet with student affairs staff to discuss the response needed Coordinate crisis response/support for faculty/staff Add impacted students to the early warning list for ongoing check-in Identify alumni from impacted area; perform outreach as necessary ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party DOS/Appropriate VP/Director of Human Resources DOS/VPSA Chaplain and Others PIO PIO DOS Director of Human Resources/EAP DOS Alumni Office MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-34 Approved 7/27/10 Updated 10/14/2015 OFF – CAMPUS COURSE CRISIS Step # 1 2 3 4 5 6 7 8 9 10 Activity Responsible Party Obtain a clear description of what has happened Take all steps necessary to ensure that no further element of risk remains Contact the college’s insurance carrier, EIIA/Chartis Notify the Off-Campus Program Assistant Notify the Associate Dean for Academic Affairs Notify the Dean of the College and VPAA Notify the DOS, who will be consulted prior to dismissing any students from the program or course Notify the VPSA Notify PIO Contact healthcare provider if one is required For international trips, notify the U.S. Embassy or Consulate in the event of a crisis involving life-threatening situations, political issues, or criminal activity Refrain from making statements to the media Provide incident de-briefing and re-integration to campus life Coordinate news media & internal communications ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Faculty/Student (if faculty is unable) Faculty/Student (if faculty is unable) Faculty/Student (if faculty is unable) Faculty/Student (if faculty is unable) Off-Campus Program Coordinator Associate Dean for Academic Affairs Associate Dean for Academic Affairs DOS Associate Dean for Academic Affairs Faculty/Student (if faculty is unable) Faculty Faculty/Students Department, ADRLs, Counseling, Registrar PIO MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-35 Approved 7/27/10 Updated 10/14/2015 PUBLIC HEALTH EMERGENCY Step # 1 2 3 4 5 6 7 8 Activity Suspected illness – send to MD or hospital emergency room Notification of possible public health emergency Responsible Party Contact parents of ill student (depending on severity) Await final confirmation of illness Involve Linn County Health Dept./Iowa Dept. of Public Health/CDC – pertinent resources Involve local physicians/care of student(s) Convene CMT Determine level of isolation in residence halls Notify/treat contacts Appropriate communication to students/faculty/staff and MV community (schools, media) Set up call center Set up triage system Arrange special accommodations for food Evaluate need to postpone/cancel activities Establish special clinics/supplies (e.g., antibiotics, immunizations) Evaluate need for campus closure Campus education regarding disease Address special sanitation/cleaning needs Temporarily increase nursing staff Address counseling/support needs ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Nurse Student illness: Nurse contacts DOS Employee illness: Supervisor contacts HR; HR contact Nurse DOS Nurse Nurse Nurse DOS/HR DOS in consultation w/Nurse Nurse, in collaboration with LCHD PIO CMT Nurse Sodexho CMT Nurse, in collaboration with LCHD CMT Nurse, PIO FS CMT Counselor, Chaplain, EAP MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-36 Approved 7/27/10 Updated 10/14/2015 RAPE ALLOW THE VICTIM TO DETERMINE INTERVENTION STEPS TO THE FULLEST EXTENT POSSIBLE Step # 1 2 3 4 5 6 7 Activity Comfort and calm the Victim If there are immediate/critical medical: Campus (landline) phone: Dial 9-911; Other phone: Dial 911 If Police assistance is needed/desired: Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 If ambulance/police requested notify Campus Safety (319-895-4299) Inform victim of emergency resources available Riverview hotline/rape advocates (888-557-0310) Emergency medical/forensic exam (St. Lukes, Mercy Hospitals) – accompany victim to hospital as needed/desired by victim Police Inform victim of campus resources available Student victim DSA (either immediate intervention or consultation) Campus safe room Counseling Center Review response options Faculty/Staff victim Counseling/EAP Review of response options Any victim Spiritual counseling Notify Police if charges are to be filed Continue on next page ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Whoever finds the victim Whoever finds the victim Whoever finds the victim Whoever finds the victim Whoever finds the victim Whoever finds the victim/DSA Whoever finds the victim Whoever finds the victim Sexual Assault Liaison/DOS Whoever finds the victim Whoever finds the victim Appropriate VP/Director of Human Resources Whoever finds the victim Chaplain Campus Safety (if requested by victim or campus official) MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-37 Approved 7/27/10 Updated 10/14/2015 RAPE Continued Step # 8 9 10 11 Activity Notify emergency contact(s) Outreach to impacted students/colleagues If community safety threat exists, issue community warning Assist families if traveling to campus -- hospital info, campus contact ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Victim or victim's designee DOS/Residence Life/Director of Human Resources Campus Safety DOS MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-38 Approved 7/27/10 Updated 10/14/2015 RIOT Step # 1 2 3 4 6 5 7 8 9 10 11 12 13 14 15 16 17 Activity Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Inform Campus Safety (319-8954299) Evacuate non-participants from relevant building(s)/areas Contact IC/Dir of Campus Safety Move non-participants to safe area Contact and organize CMT Secure buildings as necessary Terminate utilities (with local MVPD authorization) Assist law enforcement personnel Assist fire fighting personnel Assist medical personnel Coordinate media & internal communications Respond to calls from parents Provide alternative food services Provide alternative facilities Secure area(s) from pilfering Coordinate clean-up ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team Residence Hall Whoever is aware of situation Academic Bldg. Whoever is aware of situation Other Bldg. Whoever is aware of situation Whoever is aware of situation Faculty/students Dept. Directors/staff Campus Safety/RAs/ADRLs Campus Safety/Faculty Dept. Directors Campus Safety IC IC Campus Safety FS Director Campus Safety IC IC Campus Safety FS Director Campus Safety IC IC Campus Safety FS Director CMT CMT CMT PIO/DOS CMT CMT CMT PIO/DOS CMT CMT CMT PIO/DOS DOS DOS Dir of Residence Life Campus Safety FS Director VPAA Campus Safety FS Director DOS Sodexho Director Appropriate VP Campus Safety FS Director FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-39 Approved 7/27/10 Updated 10/14/2015 SUICIDE ATTEMPT DO NOT TOUCH OR MOVE ANYTHING AT THE SCENE Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 Activity Responsible Party In progress: Key-into room /office if needed Campus (landline) phone: Dial 9-911; Other phone: Dial 911 Inform Campus Safety (319-895-4299) Contact MVPD Contact DOS or appropriate VP Contact Director of Campus Safety Secure area from reentry Assist in crowd control at scene Assist authorities at scene Meet w/ directly affected individuals re: basic info, counseling, process from here Meet w/ roommate and other close contacts immediately for counseling, info and contacting parents Notify counseling/chaplain re: immediate counseling needs Threats without action – Provide information about resources: Student DOS/DSA Counseling Center Faculty/Staff Counseling/EAP Any Spiritual counseling ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Campus Safety; professional staff Whoever finds the individual Whoever finds the individual Campus Safety Campus Safety Campus Safety Campus Safety and MVPD Campus Safety /RAs/ADRLs IC/CMT /Safety ADRL or DOS ADRL or DOS DOS Whoever finds the individual Chaplain MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-40 Approved 7/27/10 Updated 10/14/2015 TERRORIST ACTIVITY Step # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Activity Move to safety, protect all personnel Secure the room / building Campus (landline) phone: Dial 9-911 Other phone (e.g., cell phone): Dial 911 Follow police directives Inform Campus Safety (319-895-4299) Protect/aid injured (if safe to do so) Notify Dir. of Campus Safety Upon confirmation of situation from Director of Campus Safety, announce campus lock-down (RAM Alert). *See Appendix B for lock down policy, C for RAM Alert messages Terminate utilities (if authorized by local authorities) Notify PIO Designate media spokesperson and message Notify relatives Assist in crowd control at scene Counsel victim(s) & students Assist authorities at scene Notify Controller for insurance claim Assist relatives while on campus Restore area(s) ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party All present All present Whoever is aware of the situation All present Anyone available Administrators/Faculty Campus Safety FS Director IC PIO DOS/VPSA/Appropriate VP Campus Safety/CMT Counselor/ADRLs/Chaplain Campus Safety FS Director DOS/College Designee FS Director MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-41 Approved 7/27/10 Updated 10/14/2015 UTILITY INTERRUPTION Step # 1 2 3 4 5 6 7 Activity Inform Campus Safety (319-895-4299) Contact FS define extent of the problem if floor or more extensive, call Alliant Energy Gather flashlights, etc. for safety Notify IT CMT to meet at designated command center to evaluate Evacuate areas as instructed Provide alternate facilities ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Whoever is aware of the situation Campus Safety ADRLs, RAs, Campus Safety, Staff Campus Safety Any CMT member Campus Safety /RAs/ADRLs/FS FS Director MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-42 Approved 7/27/10 Updated 10/14/2015 VANDALISM / SABOTAGE Step # 1 2 3 4 5 6 7 8 9 10 11 12 Activity Secure the safety of those present Inform Campus Safety (319-895-4299) Call Director of Campus Safety, if appropriate Contact FS Director. Notify MVPD if appropriate Notify appropriate Vice President Provide information to safety, Police, etc. CMT meets if appropriate Provide alternate facilities if needed Notify Controller to file insurance claim Arrange for clean-up and repair Prosecute vandals ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Whoever is aware of the situation Whoever is aware of the situation Campus Safety Campus Safety Campus Safety Director of Campus Safety Anyone With Information/Campus Safety Appropriate VP FS Director/Appropriate VP FS Director. FS Director DOS or MVPD MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-43 Approved 7/27/10 Updated 10/14/2015 WEATHER (TORNADO WARNING) Step # 1 2 3 4 5 6 7 8 Activity College notified via weather radio RAM Alert to campus informing of safety procedures: *See Appendix C for RAM Alert message templates Notify DSA Buildings that may not have people near computers: Theatre, Prall House, Lytle House, Sports Center Check calendar for athletic/intramural events at off-campus sites and notify event sponsor Notify RAs All clear RAM Alert sent to all campus Report damage to any building or local area to Campus Safety Report any damage to college controller for insurance claim Responsible Campus Safety Campus Safety Campus Safety Campus Safety DSA Campus Safety Whoever is aware of situation Campus Safety See Appendix E for tornado shelter locations ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-44 Approved 7/27/10 Updated 10/14/2015 WEATHER (EXTREME WINTER CONDITIONS) Step # 1 2 3 4 5 6 7 8 9 Activity Dean of College determines need to cancel classes Responsible Party VPAA, in consultation with VPBA, DOS and directors of Campus Safety, Director of FS, PIO, HR Director of FS PIO Notify FS Notify Faculty, Staff, Students via RAM Alert *See Appendix C for RAM Alert message templates Contact media, update website Arrange for snow and ice removal Arrange for heating and repairs as needed Assure availability of utilities Arrange for emergency transportation - of Staff - of Foodservice goods Notify Controller of damages for insurance ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer PIO FS Director FS Director FS Director FS Director FS Director MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-45 Approved 7/27/10 Updated 10/14/2015 BIAS INCIDENT Step # Activity 1 2 Report incident to Campus Safety Evaluate immediate, direct safety threat. Follow other protocols (e.g., Bomb Threat) as appropriate. Notify DOS, Director of Intercultural Life; VPAA (if incident involves faculty member); VPSA; PIO Obtain pictures/documentation of scene; secure scene as appropriate Make determination about removing visible/physical evidence/materials (consult with President) Consult with LEO to determine whether incident constitutes potential crime/hate crime. If yes: File a report with MVPD Assist MVPD/LEO as directed Assemble key personnel (e.g., Director of Intercultural Life, Chaplain, Diversity Committee Chair, VPSA, VPAA, PIO) to discuss campus response Identify and reach out to specific targeted group(s) Coordinate a campus-wide message including information about a campus response & support/resources Post the Cornell message on the website for other interested parties Meet with student affairs staff to discuss the response needed Identify and provide information to student leaders Address personnel issues if immediately affected parties include faculty/staff Add impacted students to the early warning list for ongoing check-in 3 4 5 6 7 8 9 10 11 12 13 ADRLRL – Asst. Director Residence Life DOS – Dean of Students DSA – Division Student Affairs on-call staff CMT – Crisis Management Team FS – Facilities Services IC – Incident Commander IT – Information Technology LEO – Law Enforcement Officer Responsible Party Whoever becomes aware of incident Campus Safety/DSA Director of Campus Safety/DSA Campus Safety/DSA DOS/Director of Intercultural Life/LEO Director of Campus Safety/DOS Determination of status made by LEO and District Attorney Director of Campus Safety/DOS LEO DOS/VPSA DOS/Director of Intercultural Life DOS/PIO Diversity Committee PIO DOS VPAA/Director of Human Resources DOS MVPD – Mt. Vernon Police Dept. VPAA – Vice Pres. Academic Affairs PIO – Public Information Officer VPBA – Vice President Business Affairs RA – Resident Assistant VPSA – Vice President Student Affairs B-46