Telecommunications/ICTs Policies and Regulations
for persons with disabilities in Vietnam
Ms. Hoang Anh
Department of Science and Technologies
Ministry of Information and Communications
PWDs - Introduction
• Total population: 86 mil
- People with disabilities : 6.7 mil (7.8%)
- Women with disabilities: 3.6 mil (53.8%)
- Children with disabilities: 1.2 mil
•
Source: General Directory of Statistic, Vietnam’s Population and housing census
conducted in 2009.
• Other statistics on PWDs in Vietnam of
international organizations give the ratio of PWDs
population more than 10%.
PWDs - Introduction
• 75% PWDs living in country
• 69% PWDs in working age (and 15% of them
have a job).
• 80% PWDs depending on their families and social
pension.
• 75% households with People with disabilities live
in rural areas and 32.5% is classified as poor
households
Policies and regulations on ICT
accessibility
• Government documents:
– People with disabilities Act (2010)
– Decision No. 1019/QĐ-TTg (2012)
• Ministry documents:
– Circular No. 26/2009/TT-BTTTT
– Circular No. 28/2009/TT-BTTTT
Government documents
• People with disabilities Act:
– Rights of PWDs on access information technology;
– Implementation of PWDs access ICT policies;
– Agencies, in their responsibility, communicate and
educate to enhance PWDs awareness;
– Apply and develop ICT for PWDs;
– Broadcasting programs with Vietnamese subtitle and
sign language;
– Give incentives to research, develop and provide ICT
products and services for PWDs.
Government documents
• Decision No. 1019/QĐ-TTg, Project for aiding
handicapped people 2012-2020
– Aim: Increasing the rate of PWDs accessing
and using ICT;
– Activity: Ading PWDs to access and use ICT;
– Responsibility agency: Ministry of Information
and Communications
Ministry documents
• Circular No. 26/2009/TT-BTTTT, rules for information
supply and accessibilities guarantee for websites of
government agencies, the following are details contents
related with PWDs :
– Access to all funtions of website through keyboard;
– Using suitable colour and contrast rate;
– Apply text contents for non-text contents (images,
charts…);
– Not use blinking characters;
– Using directory for contents of website;
Ministry documents
• Circular No. 28/2009/TT-BTTTT, rules for using
standards, assistive technologies aiding people
with disables to access to and use information and
communications, the details are following:
– List of standards aiding PWDs accessing ICT;
– National broadcasting programs must using
technologies to aid people with hearing
problems;
Standardization
- TCVN 8701:2011: Public Internet Access Points –
technical requirements for aiding older persons and
persons with disabilities to access to and use.
- TCVN 9247:2012: Telecommunication products and
services assisting persons with disabilities and older
persons– basic requirements.
- TCVN 9248:2012: Telecommunication products and
services assisting persons with disabilities and older
persons– Design guidelines for interactive services using
DTMF input
Standardization
- TCVN 9249:2012: Information and
communication products and services assisting
persons with disabilities and older persons Design guidelines ;
- TCVN 9803:2013: Telephone transmission quality
– Coupling Hearing Aids to Telephone sets;
- TCVN 9804:2013: Service quality - Sign language
and lip-reading real-time conversation using low
bit rate video communication
Other activities
• Designing and constructing somes websites
following WCAG 2.0; the e-learning system for
blind people.
• Programming:
- Vietalk4Jaw – Vietnamese format engine using
with screen reading software Jaw
- A software converting e-document (of primary
school) for vocally disabled people
- Voice control system for electronic wheelchair
- Talk helper software.
• Researching on:
- Obstacle alarming device for visually disabled
people
- Hearing aid device
Planning actions
- Continue to research on policies and regulations to
improve ICT accessibility;
- Continue to develop ICT accessibility standards;
- Research and develop ATs and products using ATs;
- Operate accessible websites;
- Apply ICT to construct accessibility education
programs;
- Support ICT training cources, ICT products for
PWDs;
- Increase the number of television programs using
sign-language interpretation.
Proposals
• Supporting projects on improving IT knowlegde
of PWDs.
• Give consultants to help ICT companies to design
and provide ICT services that PWD can access
and use.
• Enhancing experience exchange on making
policies and implemantation from ITU consultants
and other coutries.
Thank you
Ms. Hoang Anh
Department of Science and Technologies
Ministry of Information and Communications
E-mail: hganh@mic.gov.vn