Regional ITU Consultation on Conformance Assessment and Interoperability (Nairobi, Kenya, 30-31 July 2010) WTSA-08 Resolution 76: the ITU-T approach to Conformity Assessment and Interoperability for developing countries Paolo Rosa Head, Workshops and Promotion Division Telecommunication Standardization Bureau C&I, Nairobi 30-31 July, 2010 What happens everyday • Lack of performance and of compliance to conformity and interoperability requirements • Market invaded by counterfeit products • Legacy, regulatory, contractual and legal issues • Developing Countries linked to one vendor only – poor market competition – lack of technology neutrality C&I, Nairobi 30-31 July, 2010 2 Effects Impact on ITU: – Erosion of the perceived importance of ITU as the place of choice to develop the full range of interoperable standards. Reaction from Developing Countries members: – a plea expressed for ITU to help and to assist in achieving the requested level of conformity to standards and interoperability among vendors both nationally and internationally ITU commitments: – WTSA-08 Resolution 76: ITU-T not proposing to do anything that is not already being done by other successful SDOs including those that are expressing opposition to Res.76 implementation – WTDC-10 Resolution 47 : supporting and complementing the Res.76 from the development sector point of view C&I, Nairobi 30-31 July, 2010 3 The contents 1. WTSA-08 Res. 76, WTDC-10 Res. 47, Councils 09 and 10 highlights 2. Conformity 3. Interoperability 4. Assistance to Developing Countries 5. Conclusions 4 1 The WTSA-08 Res. 76 the WTDC-10 Res. 47 Council-09 and -10 decisions C&I, Nairobi 30-31 July, 2010 5 WTSA-08 Resolution 76 Johannesburg, October 2008 “Studies related to conformance and interoperability testing, assistance to developing countries, and a possible future ITU mark programme” 6 Conclusions on Res. 76 • Res. 76: meet the needs of Developing Countries for conformance and interoperability • Conformity as a first step to increase the probability of interoperability between different equipment, manufacturers, vendors, service providers • Identification of Labs able to carry out tests according to the ITU-T Recommendations requirements and training programs • Voluntary based ITU conformity programme as a demonstration of conformance to ITU-T Recs and possible creation of an ITU-Mark: the “ITU inside” concept that now is dropped. • The increased business opportunities and benefits to both suppliers and customers, positive industry response C&I, Nairobi 30-31 July, 2010 7 TSB studies conducted with… • Experts and External Organizations • IEC, ISO, • Regulators, • Laboratories, • Training institutions • Governments • UNIDO, WTO • Accreditation bodies (ILAC, IAF, BIPM) • Private sector, members and non-members of ITU 8 The TSB Programme • Conformity assessment: – first step to interop, – certification – conformity database • ITU as facilitator for interop events to: – identify the interoperability problems – develop Interoperability test suites as needed • Current international procedures (ISO/IEC - CASCO toolbox) adoption • Conduct feasibility studies in developing countries to: – – – – implement good conformity assessment practices improve interoperability build capacity establish test centres • Development of a business plan C&I, Nairobi 30-31 July, 2010 9 TSB Director’s Recommendations endorsed by the Council-09 • Implement conformance assessment and interoperability events programme, including the creation of a conformance database instead of an ITU mark • Creation of human resources capacity building opportunities • Assist establishment of test facilities in developing countries • Report to next Council on the effective implementation of the above. C&I, Nairobi 30-31 July, 2010 Cons from Members • The database presents both legal and associated financial liability risks for the ITU and the ICT industry • A step-by-step approach should be taken in order to take into account the concerns of the membership as ITU moves forward in implementing the action lines adopted by Council 2009 • The use of accredited test labs is time consuming and expensive, delaying users’ access to technology and slowing global trade • TSB should first prepare a business plan to establish the real costs, potential liabilities and measurable benefits to society before launching the ITU-T Conformity Database • Test centres in developing countries, according to one contributor, would lead to confusion in the market place C&I, Nairobi 30-31 July, 2010 11 Pros from Members • Interoperability as Mission for ITU (Res. 71 – Strategic Plan) • Res. 76 intended to assist DCs and manufacturers should contribute to its implementation • Examples of problems associated with interoperability and conformance of equipments and systems. Documentation submitted to TSB so far • The conformance database would be exceedingly useful for operators and end users for whom equipment are manufactured. Good experience in this field is proven by existing DBs from other SDOs • Confidence of users in the kind of equipment they buy is more important than how quickly they appear on the market • ITU-T Recommendations must be studied in view of conformance assessment and interoperability testing as relevant • Some of them already ensure interoperability of products provided by different manufacturers. For these Recommendations conformance and interoperability testing are complementary considering that conformance is the first step to enable interoperability. C&I, Nairobi 30-31 July, 2010 12 Where are the problems? B C&I, Nairobi 30-31 July, 2010 13 Problems • Yesterday: limited negative effects thanks to preliminary and mandatory type approval / homologation tests • Today: Concerns from end users, improvement of standards C&I testing are needed • Tomorrow: Common actions required: end users, vendors, SDOs, regulators, int’l and reg’l organizations • Lack: Effects on image, service, business, budget C&I, Nairobi 30-31 July, 2010 14 Next steps: Regional Consultation Meetings 2010 • BDT event - 2-4 August 2010 Nairobi, Kenya on NGN and creation of test labs in Africa • Asia Pacific – 16-17 September – (Sydney, Australia) • http://www.itu.int/ITU-T/worksem/wtsa08/res76/index.html#events 15 WTDC-10 Resolution 47 (Hyderabad 2010) “Enhancement of knowledge and effective application of ITU Recommendations in developing countries, including conformance and interoperability testing of systems manufactured on the basis of ITU Recommendations” C&I, Nairobi 30-31 July, 2010 16 WTDC-10 Res.47 – “resolves” linked to Res. 76 • to assist developing countries in capacity building / training in collaboration with ITU-T • to assist TSB in conducting conformance assessment and interoperability testing events, preferably in the developing countries • to collaborate with the Director of TSB to implement the actions endorsed by the ITU Council in 2009 on Resolution 76 C&I, Nairobi 30-31 July, 2010 17 2 Conformity Ability of a product to meet the requirement(s) of a standard 18 The ITU C&I Programme: Testing • Voluntary basis & free programme open to ITU members. Non-members may participate on a case by case basis waiting for public availability • Testing • 1st , 2nd, 3rd party accredited labs conformity assessment • 3rd party accredited certifiers (any lab) • Supplier’s Declaration of Conformity (SDoC) (ISO/IEC 17050) 19 ITU-T Recs & test suites Supplier’s conformity route decision Test results (ITU-T X.290) Accredited (ISO/IEC Guide 65) Certification body Evaluation 1st party Evaluation Conformity Certificate issued by Certification Body Supplier’s Conformity Declaration (ISO/IEC 17050) ITU CIP services Supplier’s Request to ITU ITU Conformity Database Implementation of the ITU Conformity Test results (ITU-T X.290) Test lab (certification body responsibility) Programme Conformity Assessment / Certification 20 1st 2nd or 3rd party accredited lab (ISO/IEC 17025) ITU Conformity Pilot Database • Voluntary and free-of-charge tool permitting manufacturers and service providers to make a visible declaration that their equipment conform to ITU-T Recommendations. • Information entered directly by vendors. • Users advised that the DB contains only information provided by companies and that ITU is not in a position to verify the accuracy of the information received. Declaration of responsibility requested. • The Pilot Database may provide information on applicable normative references by other standards organizations complying with Recommendation ITU-T A.5. C&I, Nairobi 30-31 July, 2010 21 Supplier’s Declaration of Conformity – SDoC 1/2 22 Supplier’s Declaration of Conformity – SDoC- 2/2 23 24 The ITU Pilot Conformity Database: Example Company Vendor A ITU code Prod. Name C-12345 AH-1234 Product category VDSL 2 ITU-T Recs/Ed. G.992.2, G.995, GPON SDOs stand.s IEEE, IETF, OIF Vendor B Vendor C Search facilities for any field 25 Date 01.01.11 SDoC “.pdf” A possible Reference data base for conform products Company Member A Prod. Name AH-1234 Product category F.O. modem Applications GPON, Access, multilambda SDOs stand.s ITU, IEEE, IETF, OIF Member B Member C Search facilities for any field 26 Customers A, B, C, E, F Transitive property for C&I Conformity : necessary but not sufficient condition to increase the probability of interoperability and improve quality of service Customers: looking for conformity as the main requirement to increase interoperability and confidence in vendors, to optimize investments and to benefit of improved quality of service Vendors : claiming for conformity to standards and interoperability as key elements able to create better business opportunities and to demonstrate the excellence of products with respect to the competitors in the marketplace THEREFORE ITU Conformity Database showing products claimed as successfully tested for conformity is a “key tool” to: a) to help customers find best solutions for their needs b) to offer vendors a for-free additional opportunity to make business giving visibility to their conforming products C&I, Nairobi 30-31 July, 2010 27 Existing DBs from other SDOs • IEEE – ICAP Product Conformance Registry www.ieee-isto.org/icap-program/products • Open Mobile Alliance – Products Listing www.openmobilealliance.org/Application/ProductListing/products • FCC part 68 - www.fcc.gov/wcb/iatd/part68faqs.pdf “The rules also provide for the development and maintenance of a publicly accessible database of approved TE and for labeling TE that have been shown to comply with the technical criteria. All approved TE are required to be listed in the database and to be properly labeled”. The Administrative Council for Terminal Attachments (ACTA), joint sponsorship of the Alliance for Telecommunications Industry Solutions (ATIS) and the Telecommunications Industry Association (TIA), mandate “for maintaining a publicly accessible database of all approved TE” • • WiMAX Forum Spectrum and Regulatory Database: www.wimaxforum.org/resources/wimax-forum-spectrum-and-regulatory-database http://www.wimaxforum.org/certification/certified-product-showcase • Wi-Fi certified products database: www.wifi.org/certified_products.php • Global Certification Forum (GCF) (mobile phones and wireless devices based on 3GPP standards) GCF's guiding maxim is "test once, use anywhere." http://www.globalcertificationforum.org/WebSite/public/home_public.aspx C&I, Nairobi 30-31 July, 2010 28 The FCC Conformity Database FCC – 00 – 171 NOTICE OF PROPOSED RULEMAKING Adopted: May 15, 2000 • Item 68 : Released: May 22, 2000 Declaration of Conformity. (omissis)……DoC is a procedure under which the party responsible for the equipment's compliance with specific technical parameters, the manufacturer, importer, or assembler, causes measurements to be made of equipment performance with regard to those parameters. The party performing such measurements must be accredited for doing so by an authorized accreditation body based on the International Organization for Standardization and International Electrotechnical Commission ("ISO/IEC") Guide 25. (omissis) • Item 76 Database of Approved or Certified Equipment Currently, the Commission maintains a data base of terminal equipment registered pursuant to Part 68. Consistent with our proposal in this Notice to privatize many of the Commission’s current Part 68 functions, we propose that a private entity be responsible for sponsoring and maintaining a similar database. We propose that entities obtaining equipment approval from TCBs and entities using either DoC or verification be required to submit pertinent information regarding their identity and approved equipment to a database administrator. (omissis) A nationwide data base ameliorates concerns regarding the potentially adverse impact of non-compliant CPE on the PSTN. (omissis) C&I, Nairobi 30-31 July, 2010 The FCC-Administrative Council for Terminal Attachment ACTA (TIA-ATIS) Database Ref. FCC 00-400 of 21 December 2000 • (item 108) the database “will permit interested parties such as the Commission, providers of telecommunications, and consumers to track and identify suppliers or importers of non-compliant equipment. As such, the database should ameliorate concerns regarding the potentially adverse impact of non-compliant terminal equipment on the PSTN by ensuring that suppliers are held accountable for any damage their equipment may cause to the PSTN” Registration Numbering and Labeling • (Item 81) As stated previously, when the Commission determines that a piece of terminal equipment meets the technical requirements for that equipment, the Commission assigns a unique registration number to that piece of equipment. We tentatively conclude that although the Commission will no longer be responsible for CPE registration, some form of unique identifying label must be applied to all terminal equipment. This identifying label is necessary to adequately identify CPE as an approved piece of terminal equipment that customers are entitled to connect to the PSTN (omissis) C&I, Nairobi 30-31 July, 2010 Is ITU C&I DB creating confusion on the marketplace? The GCF – Certific. explained • GCF Certification delivers extra confidence throughout the mobile value chain by demonstrating that a mobile phone or wireless device: is compliant with requirements agreed by GCF, which in turn reference core and test specifications published by recognised standards organisations and other industry forums • will interoperate correctly when used on a variety of digital mobile networks • Manufacturers who certify their mobile devices to GCF rules and procedures are assured that: – their products will benefit from a high degree of interoperability – time-to-market for new products is reduced using this respected 'one-stop' verification process – expensive and time-consuming duplication of testing effort can be avoided • With GCF's 'tested once, use anywhere' maxim, manufacturers can significantly reduce the requirement for operator acceptance testing if presenting GCF certified devices. C&I, Nairobi 30-31 July, 2010 Just an example from WiMax Forum… Or better two examples…the GCF DB The step-by-step approach • How long will each step be [time] and how many steps are foreseen? • Are the industry, the operating companies, regulators and endusers willing to wait for the results of the proposed multi-year step-by-step approach before deciding how to make investments and how to deploy new risk-free technologies? • To gain time we can benefit of the step-by-step approaches followed by others SDOs, Especially those that found reasonable and frutful the creation of a conformity database. • A step-by-step approach that benefits of the experience of others SDOs should be developed in parallel to the implementation of the Res. 76, 46 and to the action lines endorsed by Council-09. Considering the activities of other SDOs well consolidated, the “ITU parallel step-by-step” approach will allow: – – – – To satisfy needs of vendors and customers To fine-tuning the activities of ITU on res. 76 and 47 To give advice to ITU Study Groups to consider for new studies for test suites as needed A better coordination with other SDOs in the field of C&I C&I, Nairobi 30-31 July, 2010 34 The TSB step-by-step approach Res. 76 Conformity and interop tools S-by-S STND Standardization needs S-by-S FIN Financial issues Res.47 Capacity building / test centres Conformity Data Base and Interop events reports available to the public immediately SDoC Completeness & liability advices, database layout Evaluation of additional costs due to certification and impact (%) on the costs of products in the factory Creating a conformity testing and interoperability culture in the regions: workshops Promote conformity / interop testing and the ITU-T database. Inputs from any vendor and free access by end users Continue monitoring of main C&I requirements from developing countries linked to applications and technology, neutrality Evaluation of time increase (%) to conduct certified instead of non-certified testing Status of the existing labs in regions. Type of testing labs Development of criteria to establish test centres in the regions Create a C&I portal managed by ITU to provide a general overview on C&I and links to activities of other SDOs/Industry/regulators/ Governments and to Labs Comparison of test methods, creation of ITU reference test methods and alternative test methods (ITU/SDOs). Overlapping/duplication issues Stimulate MRAs in the regions Analysis of the status of MRAs worldwide. Benefits of MRAs in terms of time to access markets and savings on unnecessary repeated testing worldwide. Establishment of costs for the establishment / enhancement of labs in the regions and creation of regional networks Establish a coordination with ILAC, IAF, BIPM, UNIDO, Financial Institutions and other SDOs Study new / adapt existing test suites where needed and still not available. Evaluate costs incurred by end users and vendors due to the lack of C&I Establishing capacity building programs / technologies / teachers, events and costs in cooperation with industry, UNIDO etc… Improve conformity data base according to vendors / users needs Adapt easy and not expensive market surveillance tools Evaluation of possible financial contributions by non members to input data in the ITU Conformity Database Create criteria and methods to prepare RFPs for private and public entities (e.g. the Germany Project) Improving interop capabilities / technologies and web pages Create synergy users/vendors/regulators/SDO to improve the C&I system Advice on a possible Business Plan Periodical review/streamline the process in function of the S-by-S approach Study new tools to parallel the database and to give feedback to ITU-T SGs for standards review and studies. C&I, Nairobi 30-31 July, 2010 The Global Conformity and Interoperability Portal • Links to Conformity Databases from all the SDOs on a reciprocal basis • Links to ICT testing labs and organizations worldwide • Repository of global MRAs for C&I • Information on ITU and other SDOs Interop events • Contributions on best practices C&I, Nairobi 30-31 July, 2010 3 Interoperability Ability of two or more systems or applications or network management products and services from different suppliers to exchange information and to mutually / fruitfully make use of it 37 TSB interoperability initiatives www.itu.int/interop TSB facilitator and co-organizer, calendar of interoperability events & partnership with relevant SDOs/forums/consortia Possible hot topics: IPTV G.9960 (Home Networking); HomeGrid Forum VDSL; Broadband Forum GPON (Gigabit-capable Passive Optical Network) G.hn (home grids / networks) Interested Companies SDOs, Forums, Consortia to contact TSB (interop@itu.int). 38 IPTV Interop event C&I, Nairobi 30-31 July, 2010 39 Next ITU Interop events • Singapore – IPTV – September 2010 • Geneva – G.hn ??? – November 2010 • India – IPTV – December 2010 Interested Companies SDOs, Forums, Consortia to contact TSB (interop@itu.int). C&I, Nairobi 30-31 July, 2010 40 4 Assistance to Developing Countries: Capacity Building and Test Centres C&I, Nairobi 30-31 July, 2010 41 Capacity building and test centers • The ITU-T Secretariat (TSB) is implementing proposals on human capacity building in close collaboration with the ITU-D Secretariat (BDT) (WTDC Res. 47), needed to: – assign more resources – hold workshops and tutorials on conformity assessment and interoperability on the BDT project on International Telecommunication Testing Center. 42 • The ITU-T will assist in the establishment of test facilities in developing countries and in cooperation with international institutions is planned (UNIDO, International Laboratory Accreditation Cooperation - ILAC, International Accreditation Forum - IAF,…) • Visits to various Labs are in progress in the regions • A project to create a test center in Tanzania is in progress International Laboratory Accreditation Cooperation International Accreditation Forum ILAC IAF APLAC EA PAC IAAC SADCA Source ILAC APLAC Asia Pacific Laboratory Accreditation Cooperation EA European cooperation for Accreditation IAAC Inter-American Accreditation Cooperation SADCA Southern African Development Cooperation for Accreditation 43 5 Conclusions C&I, Nairobi 30-31 July, 2010 44 What we said • Resolutions 76(ITU-T) and 47(ITU-D) : the reply to the needs of Developing Countries about conformity and interoperability • Conformity able to increase probability of interoperability • Created the voluntary based and free pilot conformity database to be populated since now • ITU-T interop events started • TSB committed to the implementation of the Res. 76 requirements • Capacity Building activities and creation of test centers started in cooperation with the BDT 45 Useful links • ITU-T Conformity and Interoperability www.itu.int/C&I • ITU-T Conformity : www.itu.int/conformity • ITU-T Interoperability : www.itu.int/interop • ITU-T Workshops and Seminars www.itu.int/ITU-T/worksem/index.html • ITU-T News www.itu.int/net/ITU-T/info/news.aspx C&I, Nairobi 30-31 July, 2010 46 Addressing interoperability is one of the very reasons for founding ITU and for which Experts in ITU-T Study Groups are engaged in developing Recommendations and test suites. There is no point in developing test suites if ITU does not give some recognition to manufactures having their equipment tested to ITU-T Recommendations TSB is committed to consulting and collaborating with all the ITU-T membership to ensure the successful implementation of Resolution 76 as endorsed by the ITU Council “It is a long and winding road but there is no turn back” 47