16 February 2015
Practice Group(s):
Betting and Gaming
Further Amendments to the British Licence
Conditions and Codes of Practice (LCCP)
By Warren Phelops, Andrew Danson and Elizabeth Dunn
The Gambling Commission has recently published an updated LCCP, incorporating new
and updated social responsibility measures introduced as a result of the Commission’s
consultation last year (available here). The new version of the LCCP (available here) will,
with a few exceptions, come into force on 8 May 2015.
All operators licensed by the Gambling Commission will need to ensure that their
consumer terms and conditions, policies and procedures comply with the LCCP (as
amended). If you have any questions about implementing these changes, please contact
Warren Phelops or Andrew Danson.
Key Changes for Online Operators
The latest changes include:
• A new reportable event, which will require licensees to notify the Commission if the
licensee becomes aware that a group company which is not a Commission licensee is
advertising remote gambling facilities to those residing in a jurisdiction in or to which it
has not previously advertised (and licensees should note that ‘advertising’ is very
broadly defined).
• For remote operators only, an obligation to offer a ‘time out’ facility for customers for
24 hours, one week, one month or such other period as the customer may reasonably
request, up to a maximum of 8 weeks (which will come into force on 31 October
2015).
• Amendments to the provisions relating to self exclusion, including requiring operators
to:
o offer self exclusion for a minimum period, which must be no less than 6 months but
no more than 12 months, and which must be extendable on request in increments
of at least 6 months;
o signpost customers to counselling and support services during the administration
process for self exclusion;
o ensure that self exclusion arrangements are kept in place for at least 7 years after
the expiry of a self exclusion period, unless the customer takes positive action to
gamble again; and
o participate in the national multi-operator self-exclusion scheme (this requirement
will come into force one month after the introduction of such scheme by the
Commission).
• A requirement for all licensees to satisfy themselves that their marketing
communications, advertising and invitations to purchase (including free bet offers) do
not amount to or involve misleading actions or misleading omissions within the
meaning of the Consumer Protection from Unfair Trading Regulations 2008.
Further Amendments to the British Licence Conditions
and Codes of Practice (LCCP)
Licensees must also comply with any relevant provisions of the CAP or BCAP code
which relates to ‘free bet’, ‘bonus’ or similar offers.
• A requirement for licensees to ensure that no advertising or marketing information,
whether relating to specific offers or to gambling generally, appears on any primary
web page/screen, or micro site that provides advice or information on responsible
gambling.
A summary of all the Commission’s changes can be found here.
Authors:
Warren Phelops
Warren.Phelops@klgates.com
+44 (0)20 7360 8129
Andrew Danson
Andrew.Danson@klgates.com
+44 (0)20 7360 8153
Elizabeth Dunn
Elizabeth.Dunn@klgates.com
+44 (0)20 7360 8256
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