OUR MISSION
The Mission of Learning & Organizational Development is to facilitate the
development of employee skills and competencies by providing training,
professional and organizational development consulting services that
improve individual, team and organizational performance and support
Eastern Michigan University’s Mission and Vision.
CUSTOMIZED SERVICES
We provide customized services, working with individual departments and
units to help them identify and address training needs. We offer services in
areas such as:
• Team Building
• Conflict Management
• Strategic Planning
• Team Transition
• and many others...
If you would like to request or inquire about Learning & Organizational
Development services for your department, please email us at:
hr_tod@emich.edu
LEARNING AND ORGANIZATIONAL
DEVELOPMENT TEAM MEMBERS
Amy Mulholland
Director, Learning and Organizational Development
amulhol1@emich.edu 734.487.1862
Lauren Soli
Learning and Development Consultant
lhansbar@emich.edu 734.487.1490
Hillary Stark
HR/OD Marketing Specialist
hross6@emich.edu 734.487.6811
2016
Summer Catalog
Programs & Courses
Professional and Personal
Development Series
HUMAN
R ESOURCES
Stephanie Stark
LOD Student Assistant
hr_students@emich.edu 734.487.7171
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ETRAINING
ANYTIME, ANYWHERE.
Do you want to build and develop the skills and competencies needed
to enhance your current job performance or prepare for future career
opportunities? As an employee of EMU, you now have the tools at your
fingertips to receive ongoing personal and professional development at
no cost, 24x7 through eTraining.
PROFESSIONAL DEVELOPMENT
Performance Evaluation Training: In-Person Session
Thursday, May 12 • 9:00-10:00 a.m.
110 Halle Library
Presented by LOD Team
Training on the Performance Evaluation System for AP/CA/AC/AH/PE/
PT/CS Employees.
eTraining offers a diverse library of content, including:
• 1,400 + Courses and Simulations
• Videos
• Books
• Certification Test Prep Materials
Use these resources as reference tools to help you with
day-to-day job responsibilities or as part of your ongoing
development plan. Check out these featured eTraining courses,
in addition to instructor led courses, to help enhance your learning and
development experience.
MANAGEMENT AND
SUPERVISION
Effectively Managing Top Performers
Managing Problem Performance
First Time Manager Essentials
Workforce Generations
TIME MANAGEMENT AND
ORGANIZATION
Effective Time Management
Self-Organization and Overcoming
Procrastination
Managing Tasks and Maximizing
Productivity
DESKTOP SKILLS DEVELOPMENT
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Power Point
Adobe
LEADERSHIP DEVELOPMENT
When, Where, and How to Order Building Keys @ EMU
Thursday, May 12 • 12:00-1:00 p.m.
100 McKenny Hall
Presented by Kaye Tobias
Learn the process to properly order keys and collect keys for your
department through the key distrubution office at EMU. Ideal for
anyone in charge of key management.
Working Across Generations
Friday, May 13 • 9:00-12:00 p.m.
100 McKenny Hall
Presented by Alita Bluford
This session will help participants gain an understanding of
generational beliefs, behaviors and communication styles.
Participants will learn how matching communications styles can
enhance relationships, how to “gen flex” in communications and learn
how to leverage the strengths of all generations and build productive
team relationships.
*There will be a brief pre-work assignment required for this session.
Coaching
Leadership Skills for Women
Going from Management to Leadership
Leading Innovation
Leading Organizational Vision
To access eTraining and view all available courses,
go to etraining.emich.edu and login using your my.emich credentials.
Click on the “Catalog” tab and then “Course Curricula”.
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Register for these trainings, emutod.eventbrite.com
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PROFESSIONAL DEVELOPMENT
PROFESSIONAL DEVELOPMENT
Excel Training - Fundamentals
Wednesday, May 18 • 1:00-3:00 p.m.
110 Halle Library - Computer Lab
Presented by Nichole Marbury
Enhance your data management by using some of the new and basic
features of Excel 2013! Participants will also be able to design and
create basic spreadsheets using formulas and functions such as SUM,
AVERAGE, MAX, and MIN, sort and filter data. Enhance spreadsheets
by using themes and charts and setup worksheets for printing. In this
introductory workshop, fundamental concepts such as identifying
window components, and navigating worksheets will also be
introduced.
Who Should Attend:
• Users who have little or no familiarity with Microsoft Excel.
• Prerequisites: You should be comfortable in the Windows
environment and be able manage information on the computer.
Specifically, you should be able to launch and close programs;
navigate to information stored on the computer; and manage
files and folders.
Affirmative Action Plan
Tuesday, May 24 • 12:00-1:00 p.m.
100 McKenny Hall
Presented by Sharon Abraham and Tanesia White
This session is offered to share data and findings from the most recent
Affirmative Action Audit with interested staff and faculty members.
The session covers the reasons why Eastern must practice Affirmative
Action, what the staffing levels and trends of females and minorities
look like from multiple angles, and next steps to maintain compliance.
Speak UP! EMU Active Bystander Training
Friday, May 20 • 12:00-2:00 p.m.
100 McKenny Hall
Presented by Melissa Rosenblum, Ph.D. and Tanesia White
Be Brave and Speak Up! Learn how to safely respond to bullying,
injustices, and discrimination on and off campus. Here staff will gain
a better understanding of the “bystander affect” and what influences
a person’s willingness to help or not, and develop skills for analyzing
and responding to issues of injustice. Staff will learn how to be a
better friend and community member.
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Performance Evaluation Training: Webinar
Tuesday, May 24 • 1:30-2:30 p.m.
Online Webinar
Presented by LOD Team
Training on the Performance Evaluation System for AP/CA/AC/AH/PE/
PT/CS Employees.
Assessment Strategies for Gauging Learning Outcomes
for Adult Learners
Wednesday, June 1 • 1:00-2:30 p.m.
100 McKenny Hall
Presented by Dr. Theresa Saunders
Portfolio of assessment strategies most effective with adult learners
that is more than “think, pair, share” or “lecture, notes and tests”.
Register for these trainings, emutod.eventbrite.com
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PROFESSIONAL DEVELOPMENT
PROFESSIONAL DEVELOPMENT
Excel Training - Intermediate
Thursday, June 2 • 9:00-11:00 a.m.
110 Halle Library - Computer Lab
Presented by Nichole Marbury
Expand your Excel Skills to calculate data using formulas. Analyze your
data by working with various tools such as pivot tables, slicers and
conditional formatting. Visualize your data by sorting and filtering and
by using tables and charts. Enhance the look and appeal of your data
by using theme and style formatting options.
Performance Evaluation Training: In-Person Session
Tuesday, June 7 • 9:00-10:00 a.m.
G11 Halle Library
Presented by LOD Team
Training on the Performance Evaluation System for AP/CA/AC/AH/PE/
PT/CS Employees.
Who Should Attend:
• This workshop is designed for users who are already familiar
with basic Excel features, operations and terminology.
• Prerequisites: This workshop assumes a good general
understanding of Microsoft Excel and experience in the
construction and modification of workbooks. The participant
should be able to create basic spreadsheets, charts and formulas.
What’s In Your Tool Box? Calming the agitated student:
Managing tools to De-escalate an escalating situation
Thursday, June 2 • 12:00-1:30 p.m.
100 McKenny Hall
Presented by Officer Candice Dorsey
Any EMU professor or staff member might at some point find him/
herself needing to ‘talk down’ a student who presents as emotionally
upset. This program will offer a few basic skills on how to de-escalate
an agitated student. Although there are no guarantees, these
strategies are intended to be thought provoking and used in a flexible
manner to increase the odds that an educator can respond efficiently
and effectively to a student who presents a wide range of emotional
issues. This training session merely offers options to consider when an
unexpected situation occurs. If a student or staff member presents a
situation that is considered a safety risk to him/herself or others, DPS
should be notified when safe to do so and as soon as possible.
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Performance Evaluation Training: Webinar
Monday, June 13 • 1:30-2:30 p.m.
Online Webinar
Presented by LOD Team
Training on the Performance Evaluation System for AP/CA/AC/AH/PE/
PT/CS Employees.
Understanding Business & Finance @ EMU Support Staff
Thursday, June 16 • 9:00-11:30 a.m.
100 McKenny Hall
Presented by Todd Ohmer, Doris Celian, Karen Amore, and Travis
Teymeyer
This session is geared toward any support staff who would like to
gain a better understanding of Business and Finance processes and
procedures at EMU including what reports can be pulled to help
support your needs.
Register for these trainings, emutod.eventbrite.com
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PROFESSIONAL DEVELOPMENT
PROFESSIONAL DEVELOPMENT
What is Stalking? Why Do We Stalk?
Oh My, I Didn’t Know That Was Stalking!
Thursday, June 30 • 12:00-1:30 p.m.
100 McKenny Hall
Presented by Officer Candice Dorsey and is co-sponsored by the
Women’s Resource Center
This course offers insight to the definition of stalking: stalking,
victimization, the impacts that stalking has on victims, different
types of stalkers, slang terms used for stalking, stalking laws and how
technology is used to stalk. I’ll offer several examples of stalking as
many people are unaware that their behavior constitutes stalking. I’ll
discuss how we approach stalking complaints on campus as a police
department and have resource information available to all attendees.
Facts, Myths & Definitions: Sexual Assault & Domestic Violence
Thursday, July 28 • 12:00-1:30 p.m.
100 McKenny Hall
Presented by Officer Candice Dorsey
We will discuss the definitions, myths, and facts surrounding sexual
assault, domestic violence, dating violence, consent, etc... We will also
discuss interviewing, investigations & evidence for court purposes,
why & how police respond, the reporting system, and the criminal
process.
Why should you attend:
Responsible employees are persons who have the authority to take
action or who have been given the duty to report incidents of sexual
misconduct, domestic violence and stalking to the Title IX Coordinator
or whom a student could reasonably believe has the authority or duty.
Every EMU employee is considered an “responsible employee”, except
those who are licensed mental health care providers (e.g. CAPS).
Unconscious Bias: What Exactly Is It and How to Mitigate any
Negative Impacts of Bias
Thursday, July 21 • 12:00-1:00 p.m.
100 McKenny Hall
Presented by Sharon Abraham and Tanesia White
This session will explore what exactly unconscious bias and microbehaviors are, where they stem from, and what effects they can have
on an institution and it’s people. A discussion will also be had on what
can be done to mitigate bias and its negative effects.
Why should you attend:
Responsible employees are persons who have the authority to take
action or who have been given the duty to report incidents of sexual
misconduct, domestic violence and stalking to the Title IX Coordinator
or whom a student could reasonably believe has the authority or duty.
Every EMU employee is considered an “responsible employee”, except
those who are licensed mental health care providers (e.g. CAPS).
When, Where, and How to Order Building Keys @ EMU
Friday, August 12 • 12:00-1:00 p.m.
100 McKenny Hall
Presented by Kaye Tobias
Learn the process to properly order keys and collect keys for your
department through the key distrubution office at EMU. Ideal for
anyone in charge of key management.
Customer Service
Tuesday, August 16 • 12:00-1:30 p.m.
100 McKenny Hall
Presented by LOD Team
Description coming soon.
Credit Scores Demystified
Friday, July 22 • 12:00-1:30 p.m.
100 McKenny Hall
Presented by EMU Financial
Debunk myths of how FICO credit scores are computed by learning
the factors that impact your score. Find out what can change credit
scores quickly and get concrete steps to improve your score.
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Register for these trainings, emutod.eventbrite.com
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PROFESSIONAL DEVELOPMENT
2016 SUPERVISORY TRAINING SERIES
Being an Effective Search Committee Member - Best Practices
Wednesday, August 17 • 9:00-10:30 a.m.
100 McKenny Hall
Presented by Sharon Abraham and Tanesia White
Description coming soon.
The Supervisory Training Series consists of nine (9) required courses that are
highly recommended for any new or seasoned manager. You will be exposed
to an overview of “need to know” topics to help you become a more effective
supervisor as well as learn about specific EMU policies, procedures, and compliance
requirements that are essential in your role. In order to receive certificate of
completion for the program, you must attend all required courses.
Getting Your Finances in Balance
Wednesday, August 17 • 12:00-1:30 p.m.
100 McKenny Hall
Presented by EMU Financial
If your goal is to relax about money and feel safe and secure that
you are managing your resources well, this is the class for you. In this
workshop you will learn how to develop a spending plan so that as
income comes in you will learn how to determine what money you
can spend and enjoy, what must go for bills and what to savings!
Interviewing for Internal Positions
Tuesday, August 23 • 12:00-1:30 p.m.
100 McKenny Hall
Presented by Michele Miller, Mia Bass, Sharon Curry, and Lauren Soli
Interested in applying for an internal position? Attend this training
to learn how best to structure your resume and complete your
application. Understand what types of interview questions may be
asked and how to prepare for them. Also, gain insight into the best
way to prepare for the interview process including what not to-dos!
MBTI and Leadership
Wednesday, May 11 • 1:00-3:00 p.m.
100 McKenny Hall
Presented by Lauren Soli and Amy Mulholland
Using the Myers-Briggs Type Indicator, participants will explore
personality preferences and discuss the implications of various types of
supervisory effectiveness. The MBTI is a research driven effective tool to
help people understand and adapt to the strengths, weaknesses, and
unique contributions of one another.
Lominger Card Sort
Wednesday, May 18 • 9:00-11:00 a.m.
100 McKenny Hall
Presented by Lauren Soli and Amy Mulholland
Note: Session limit of 10 people. More sessions will be added as needed.
Participants will take a self-assessment using the Lominger Leadership
Architect Suite. The Leadership Architect is a career success profile that
helps identify competencies of strength and weakness that are likely
contributing to the success or struggles in a current position. Attendees
will learn what competencies they will need to develop to be successful
in the next step of their career or what career stallers may be blocking
them from moving up the ranks. This is a must attend session for
supervisors moving into a new role.
*Please note that sessions with less than 6 participants may be subject
to cancellation.
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2016 SUPERVISORY TRAINING SERIES
2016 SUPERVISORY TRAINING SERIES
Understanding Business & Finance @ EMU
Tuesday, May 24 • 9:00-11:30 a.m.
100 McKenny Hall
Presented by Business and Finance Representatives
Learn about the business and finance functions you will need to know to
be a successful Supervisor.
Performance Feedback
Tuesday, June 28 • 1:00-3:00 p.m.
100 McKenny Hall
Presented by Lauren Soli
This interactive program educates supervisors on the full
performance management lifecycle, including goal setting, ongoing
performance management, providing feedback, as well as supervisory
responsibilities during the performance evaluation process. Using video
scenarios, examples and case studies participants will learn a model to
use to provide feedback in performance related discussions.
The Five Dysfunctions of a Team
Wednesday, June 15 • 1:00-3:00 p.m.
100 McKenny Hall
Presented by Lauren Soli and Amy Mulholland
Understand the five critical causes of dysfunctions in a team and
strategies to overcome these dysfunctions. This seminar will introduce
participants to an overview of Patrick Lencioni’s 5 Dysfunctions Model
and provide tools and exercises to deal with team issues.
Supervisory Compliance Bootcamp
Thursday, June 23 • 9:00-11:00 a.m.
100 McKenny Hall
Presented by Tanesia White and Lauren Soli
This course develops an understanding for supervisors of legislation,
policy and compliance issues affecting today’s workplace, as well as the
importance of supervisor responsibilities to avoid litigation landmines.
Key legal scenarios cover topics such as Sexual Harassment, Title IX,
Americans with Disabilities Act, Family and Medical Leave Act, as well as
pertinent laws concerning discrimination and relevant EMU policies and
resources.
*Please note that sessions with less than 6 participants may be subject
to cancellation.
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Understanding FMLA, ADA, and Workers Compensation and Your
Responsibilities as a Supervisor
Thursday, July 14 • 2:00-4:00 p.m.
100 McKenny Hall
Presented by Chontae Sylvertooth and Tracey Piercecchi
In this interactive workshop, those with supervisory responsibilities will
learn more about the interplay between three important workplace
laws: Americans with Disabilities Act (ADA), Family and Medical Leave
Act (FMLA) and Workers’ Compensation (WC). Get your questions
answered and better understand your role in assisting EMU to comply
with the provisions of ADA, FMLA and WC.
*Please note that sessions with less than 6 participants may be subject
to cancellation.
Register for these trainings, emutod.eventbrite.com
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2016 SUPERVISORY TRAINING SERIES
Compensation & Employment
Thursday, July 28 • 9:00-11:00 a.m.
100 McKenny Hall
Presented by Zak Fairchild
This module will cover compensation philosophy and key processes,
job classification specifications, employment selection methods,
employment processing and supervisor roles and responsibilities. At
the end of this session, participants will be able to demonstrate how
to determine a salary, explain the importance of FLSA, understand the
importance of classification specifications, identify different selection
methods and construct a hiring proposal.
EMU enriches lives in a supportive, intellectually dynamic and diverse
community. Our dedicated faculty balance teaching and research to
perpare students with relevant skills and real world awareness. We are an
institution of opportunity where students learn in and beyond the classroom to benefit the local and global communities.
Employee/Labor Relations - An Overview of the Supervisor’s Role
Thursday, August 11 • 9:00-11:00 a.m.
100 McKenny Hall
Presented by Employee Relations Team
This session provides basic information related to the supervisor’s
role in correcting poor performance, conducting investigations,
and disciplinary conferences and ensuring the due process rights of
employees.
Looking to customize a training
session for your staff? Call us today.
*Please note that sessions with less than 6 participants may be subject
to cancellation.
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Learning and Organizational Development
140 McKenny Hall
734.487.1490