Document Number: V1.2/C/ALC7/E- Government
Note: This document compiles all the submissions received from WSIS Stakeholders between
19th December 2013 to 24th January 2014. All the detailed submissions are available at
http://www.itu.int/wsis/review/mpp/pages/consolidated-texts.html
(reference:
purple
documents).
This document also includes the main outcomes of the second physical meeting .
The document serves as an input to the third physical meeting of the WSIS+10 MPP.
Document Number: V1.1/C/ALC7/E- Government
Note: This document consolidates the comments received by WSIS Stakeholders from the 9th
October to 17th November. All the detailed submissions are available at:
http://www.itu.int/wsis/review/mpp/pages/consolidated-texts.html
This serves as an input to the 2nd Physical meeting and could be considered as the proposal for
the 1st draft to be considered by the meeting.
This document has been developed keeping in mind the Principles.
Please note that the Geneva Declaration and the Geneva Plan of Action still remain valid until
further decisions by the General Assembly.
Draft WSIS+10 Vision for WSIS Beyond 2015
С7. ICT Applications: E-Government
1.
Vision
The advancement of e-government should be carried out with a view to transform
governments to be more efficient, effective, transparent, accountable, open, and citizen centric.
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We should collectively strive to promote e-government for more effective public service
without undermining privacy and security to support sustainable development. We
encourage co-production of e-government services, transfer of knowledge and sharing of best
practices to promote innovation and effective development.
2.
Pillars
A. Encourage integrated e-government services through whole-of-government
approach to support the three pillars of sustainable development
B. Promote inclusive e-government through e-participation and increase availability of
government data for reuse in order to promote participation in public policydecision-making, responsiveness, transparency and accountability
C. Promote people-centered delivery of e-services and bridge the digital divide

Uruguay, Government: C, D, G can be merged
D. Address privacy and security issues through concerted efforts

Uruguay, Government: C, D, G can be merged
E. Promote capacity building and knowledge sharing for effective utilization of
resources
F. Utilize existing infrastructure (e.g. community access points including kiosks,
community centers, libraries, and post offices) and use of intermediaries to ensure that
e-government services reach all end users.

Uruguay, Government: Take advantage of existing infrastructure (e.g.
community access points, schools, libraries and post offices) and develop take-up
strategies to ensure that e-government services reach all end users.
G. Improve government service through open and transformational ways and provide
multi-channel service delivery particularly through mobile devices

Uruguay, Government: C, D, G can be merged
[New Pillar] UNESCWA, International Organization: We suggest the addition of a pillar on the
concept of the integration of e-government services, interoperability and the use of standards.
3.
Targets
A. Enhancement of essential government services electronically to citizens through
inclusive means; each government will choose an appropriate scope of the essential
services through national and sub-national planning processes
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
Canada, Government: Deleted
[New] Indicators proposed by Uruguay, Government:
I.
II.
By 2020, member states have reached 70% of the online service index (UN
DESA).
By 2020, member states have reached 60% of the e-participation index
(UN DESA).
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