Kimberly-Clark’s RFID Story December 6, 2007 University of Minnesota & Seeonic © Copyright 2007 Kimberly-Clark Corporation • • • • • Products sold in 150+ Countries Production facilities in 42 Countries $16.7 Billion in Enterprise Sales Employ 57,000 people One-fourth of the world’s population use our products © Copyright 2007 Kimberly-Clark Corporation 2 Business-to-Business Consumer Tissue © Copyright 2007 Kimberly-Clark Corporation Personal Care 3 RFID Evolution at K-C 2001 2002 2003 2003 2003 2004 2004 2005 2005 2005 2006 2007 • • • • • • • • • • • • Auto-ID Center Auto-ID Field Trials EPCglobal Founding Member Business Case Development Establishment of AST Organization RFID Research Lab Customer RFID Infrastructure Pilots Deployment & Business Process Pilots Strategic Business Application Plan EPCglobal Accredited Performance Test Center Business Process Application Development Business Process Commercialization © Copyright 2007 Kimberly-Clark Corporation 4 Kimberly-Clark RFID Objective Develop repeatable scalable business processes and supporting systems driving the validation of the RFID business case © Copyright 2007 Kimberly-Clark Corporation 5 K-C RFID Vision Drive value for the consumer by exploiting the capabilities brought about by the technology to deliver innovative new solutions © Copyright 2007 Kimberly-Clark Corporation 6 K-C RFID Solution Center © Copyright 2007 Kimberly-Clark Corporation 7 KC RFID Solution Center Philosophy Educate – industry leaders leading others Collaborate – with best of class vendors Innovate – to generate IP and protect RTP Deliver – solutions that provide value © Copyright 2007 Kimberly-Clark Corporation 8 K-C RFID Solution Center Standardized Test Procedures/Data Collection Supports Research & Development activities Replicates K-C manufacturing & distribution Instant packaging re-engineering solutions On-demand support / dedicated research staff Business support opportunity development © Copyright 2007 Kimberly-Clark Corporation 9 RFID Solution Center Process Model © Copyright 2007 Kimberly-Clark Corporation 10 RFID Laboratory Equipment Work Space: • • Floor: Over 5900 sq ft Office/Lab: 1300 sq ft Network: • • Wireless K-C Network Configurable Equipment: • PLC Controlled Conveyor – – – – • • • • • • • • • • • • • • • – – – – – – – – – – 15-600 fpm Over 150 linear ft of Case Level Over 50 linear ft of Item Level Diverting Capability Pallet Racking System Shipping/Receiving Door Portals Lansmont Tri-axial Accelerometer (2) Stretch Wrapper Store Shelving Clamp Trucks (2) Fork Lift Weber Label/Printer/Applicator © Copyright 2007 Kimberly-Clark Corporation Zebra Table-Top Printer/Encoder (2) Spectrum Analyzer Signal Generator Avery Dennison Sweet Spot Tester Avery Dennison Test Cube Symbol Handheld Reader Readers and Associated Antennas • Impinj Alien Samsys AWID Matrics/Motorola Sensormatic Siemens LXE Thing Magic Omron Antennas – – Parabolic Monopole - Dipole - Yagi 11 Supporting RFID Activities Around The Globe © Copyright 2007 Kimberly-Clark Corporation 12 K-C’s Industry Partnership Packaging Suppliers Customers Technology Providers Universities © Copyright 2007 Kimberly-Clark Corporation 13 Successes & Challenges © Copyright 2007 Kimberly-Clark Corporation Portable Edge • Cost effective way to RFID tag promotional merchandise to realize business case benefits • Ability to associate EPC data to specific customer orders • $12K per mobile unit instead of $150K for site infrastructure installation • Can be used at K-C facilities, 3PL’s, and copackers. • Tracks execution of events to the sales © Copyright 2007 Kimberly-Clark Corporation 15 Innovation & Collaboration Creation of Portable Edge Solution MC-9090 G © Copyright 2007 Kimberly-Clark Corporation OAT Mobile Tag™ PAD 3500 16 Portable Edge Process Encode Read/Associate Apply © Copyright 2007 Kimberly-Clark Corporation 17 Promotion Execution • RFID enabled process developed that tracks execution to the sales floor: • Daily reports based on real-time data • Retail operations teams taking corrective action • Ties RFID reads to POS data to track sales performance • Supporting pilots with multiple global customers © Copyright 2007 Kimberly-Clark Corporation 18 K-C RFID Value Realization Benefit Categories Inventory & Labor 11% e-POD 10% OOS Turn 29% © Copyright 2007 Kimberly-Clark Corporation OOS Promo 50% 19 First of the Month Promotion RFID data showed only 56% AUGUST ADULT CARE PALLET DIAPLAY Of the stores executed on-time. Late stores had 140 Lower sales lift. 120 POS Quantity 100 80 60 40 20 0 2006/07/30 2006/07/31 2006/08/01 2006/08/02 2006/08/03 2006/08/04 2006/08/05 2006/08/06 2006/08/07 2006/08/08 2006/08/09 Date © Copyright 2007 Kimberly-Clark Corporation Bottom 10 Top 10 20 Adult Care First-of-Month Pallet Display 80 75 70 65 60 55 50 45 40 Aug Oct Jan Feb % to sales floor on-time © Copyright 2007 Kimberly-Clark Corporation 21 Real Time Promotion Execution Sample Summary Report… © Copyright 2007 Kimberly-Clark Corporation 22 RFID Yard Management • Current Issues – Lack of asset (trailer/tractor) visibility outside the 4 walls to manage incoming supplies and outgoing materials and finished goods. – All manual processes – No actionable data collected on leased assets to determine need / efficiency – No electronic data to aid in • • • • detention reconciliation efficiency improvements trailer pool management exception handling – 2006 Detention charges $3.3MM across North America sites © Copyright 2007 Kimberly-Clark Corporation 23 © Copyright 2007 Kimberly-Clark Corporation 24 RFID Yard Management – Pinc Solutions Passive RFID Tags © Copyright 2007 Kimberly-Clark Corporation 25 RFID-Enabled Clamp Truck • RFID-enabled fleet provides real-time visibility within the raw material, production and distribution supply chains • Drives efficiencies through precise business process execution and increased order accuracies • 662 doors x $5,000 = $3.31M • 325 lift trucks x $3,000 = $975k © Copyright 2007 Kimberly-Clark Corporation 26 RFID-Enabled Clamp Truck © Copyright 2007 Kimberly-Clark Corporation 27 KC RFID Leadership April 13, 2004 First Wal-Mart Read of an EPC encoded tag © Copyright 2007 Kimberly-Clark Corporation 28 Recognized By The Industry for Leadership & Innovation April 2007 “Kimberly-Clark Gets An Early Win” October 2006 “Thinking Inside the Box: A New Era of Smart Packaging” July 2006 “The Smart Way to Print Smart Labels” October 2005 “Lab Powered Innovation” © Copyright 2007 Kimberly-Clark Corporation 29 Recognized By The Industry for Leadership & Innovation RFID Early Adopter of the Year – 2005 Consumer Goods Technology VICS Collaborative Commerce Achievement Awards Most Innovative on Supply Side – 2007 “For using RFID to find better ways to serve the customer & consumer with initiatives that reduce out-of-stock that cause lost sales at retail.” © Copyright 2007 Kimberly-Clark Corporation 30 Thank You © Copyright 2007 Kimberly-Clark Corporation