IT Policy Effective Date 10/27/2013 Chapter Name 7.0 – Privacy Chapter Number 7.3 Date of Last Revision 1/10/2014 Title Privacy and Monitoring of Electronically-Stored Records 1.0 Purpose Eastern Michigan University (EMU) respects the privacy of its employees and seeks to foster a climate free from arbitrary or capricious monitoring of employees and the records they create, use, or control. Nonetheless, the university must, at times, access or monitor records or record systems that are under the control of its employees. Also, since the university permits some latitude for employees to use university resources to conduct personal matters at their work sites, work-related records and employee personal records may be located in the same place. This policy outlines the conditions under which Division of IT employees may access and monitor electronically stored records on university-owned computer systems. 2.0 Scope The policy shall apply to all Eastern Michigan University Division of Information Technology (DoIT) employees who have or request the authority to electronically access electronically-stored records of university faculty, staff, or students. 3.0 Policy Other than as authorized under the regulations of this policy, no IT employee will access records or monitor the content of record systems located on university-controlled premises or university property, which includes but is not limited to university computers, networks, offices, and telephones. University Obligations A. For all records or record systems IT employees may access or monitor all records or record systems only in strict compliance with the circumstances specifically outlined in the University’s “Acceptable Use of IT” policy (section C.2.a). B. For specific record types 1. Business Records. IT employees may access business records or monitor the business record content of record systems when the university has a legitimate business need for the information contained within the record, and the employee who controls the business records or access to the business records (e.g. password, assigned office holder, etc.) is unavailable or unwilling to grant access. 2. Faculty-Owned Scholarly or Personal Records. IT employees will not access or monitor the content of faculty-owned scholarly or personal records except in the specific instances listed above in Section A. C. Preserving and Protecting Records In circumstances where the University determines that there may be a specific risk to the integrity or security of records, the University may take measures to protect or preserve those records. For instance, the University may take a “snapshot” of a computing account to preserve its status on a given date, copy the contents of a file folder, or restrict access to a record system. IT Policy 7.3 Page 1 of 3 Employee Obligations A. Work-Related Records. Employees are responsible for organizing their work-related records so that they are accessible to those with a legitimate business need to know or access the information contained in them. B. Faculty-owned Scholarly or Personal Records. While the University cannot provide an absolute guarantee as to the privacy of faculty-owned scholarly or personal records, employees should take reasonable measures to safeguard against inappropriate or inadvertent access to their records. EMU IT Procedure 7.3.P.2, “Personal and Private Folder”, specifies how employees should store and retain such files on university-owned computer systems. 4.0 Responsibility for Implementation The University’s Chief Information Officer is responsible for the implementation of this policy. 5.0 Enforcement Any employee found to violate federal or State of Michigan laws, EMU policies, procedures or standards of conduct, will be subject to disciplinary action under University policy. Suspected violations will be reported to the University’s Office of Human Resources. Any student found to violate federal or State of Michigan laws, EMU policies, procedures or standards of conduct, will be subject to disciplinary action under EMU’s Student Code of Conduct. Suspected violations will be reported to the University’s Office of Student Conduct and Community Standards. Any suspected violation of state or federal laws will be reported to the appropriate legal authority for investigation. The University reserves the right to protect its electronic resources from threats of immediate harm. This may include activities such as disconnecting an offending computer system from the campus network, terminating a running job on a computer system, or taking other action. 6.0 Definitions Term Records Record Systems Business Records Faculty-Owned Scholarly Records Personal Records Legitimate Business Need IT Policy 7.3 Definition A record is any document, file, computer program, database, image, recording, or other means of retaining fixed information that is created, received, used, or maintained within the scope of business conduct or employment at the university business or that resides on university-controlled premises or property. Record systems are ways of storing, disseminating, or organizing records. They include university property controlled by the university such as computers, computing networks, telephones lines, voice mail, fax machines, and filing cabinets. A business record is any record created, received, used, or maintained by an employee in the normal course of his or her professional responsibility or work for the university, excluding scholarly records. Examples of business records include budget reports, purchase orders, work orders, correspondence or memoranda related to university business, student grades, meeting minutes and committee reports. Faculty-Owned Scholarly records are works that are created at the faculty member's own initiative with university resources in the role of scholar, researcher, or teacher. They include handouts, reading lists, research plans, notes, charts, articles, presentations, books, films, music, and works of art. They do not include grades or records created as a result of a faculty member’s administrative appointment or committee work. EMU faculty (including full-time, part-time, adjunct, and emeritus faculty) own and control instructional materials and scholarly works created at their own initiative with usual University resources. A personal record is a record that is created, received, used, or maintained by an employee for a purpose not related in any way to his or her work for the university. A legitimate business need is any reason necessary to conduct the normal business of the university. A legitimate business need can be held only by a person who, based strictly on his or her job responsibilities, has a specific need to know the information accessed or monitored. The normal business of the university includes preparing departmental budgets, ordering equipment or supplies, computer support services, strategic planning activity, Page 2 of 3 6.0 Definitions Term Definition planning and construction of capital projects, preparation of work schedules, duties related to university committees, or financial audits. Legitimate business need does not include access or monitoring the content of records or record systems in order to determine whether a faculty or staff member is spending an excessive amount of work time on personal activities. 7.0 Revision History Description Corrected reference to EMU Acceptable Use Policy Revised to specify limitation on monitoring faculty-owned records Initial policy IT Policy 7.3 Approval Date January 10, 2014 December 6, 2013 October 27, 2013 Page 3 of 3