TheUniversityofMarylandRobertH.
SmithSchoolofBusiness
TheRobertH.SmithSchoolofBusinessattheUniversityofMaryland,College
Parkisrankednumber13intheU.S.andnumber26intheworldforthequalityofitsEMBA(TheEconomist,2013).Talktousaboutyourbusinessmanagement development needs and check out our strengths in strategy, systems
thinking, creativity, innovation, entrepreneurship, collaboration, transformationalIT,cybersecurityandbusinessanalytics.Askushowweuseexecutive
coachingandactionlearningwithinblendedlearningexperiences.
IMPACT
August4,2014
8:00AM—3:30PM
Gallup
901FStNW,Suite400
Washington,DC20004
www.rhsmith.umd.edu
www.rhsmith.umd.edu/execed/
Gallup’smissionistocreateextraordinaryimpactforclientsthroughawide
varietyofbehavioraleconomics-basedoperatingsystems,whichalwaysincludeadviceandteaching,onthesubjectsofvirtuallyeverythingfacinghumankind.
Gallupdeliversforward-thinkingresearch,analytics,andadvicetohelpleaderssolvetheirmostpressingproblems.Combiningmorethan75yearsofexperiencewithitsglobalreach,Gallupknowsmoreabouttheattitudesandbehaviorsoftheworld'sconstituents,employees,andcustomersthananyother
organization.
Gallupconsultantshelpprivateandpublicsectororganizationsboostorganic
growththroughmeasurementtools,strategicadvice,andeducation.Gallup's
2,000professionalsdeliverservicesatclientorganizations,throughtheWeb,
andinnearly40of icesaroundtheworld.GallupNewsreportsempiricalevidenceabouttheworld's7billioncitizensbasedonGallup'scontinuouspolling
in160countries.
www.gallup.com
IMPACTAGENDA
IMPACTAGENDA(Cont.)
8:00AM
RegistrationandBreakfast
8:30AM
ProgramWelcome
LizBarron,SeniorDirector,ExecutiveEducation,RobertH.Smith
SchoolofBusiness,UniversityofMaryland,CollegePark
12:15PM
StephanieGoldklang,SeniorConsultant,ClientDevelopment,
Gallup
9:00AM
1:00PM
BuildinganEduconomy–WhyitMatterstoAmerica
BrandonBusteed,ExecutiveDirector,GallupEducation
LeaderofOne
Inourhyper-dynamicworld,itiseasytoconfusemeanswith
ends,activitywithprogress,ef iciencywitheffectiveness,and
busynesswithimportance.Asaresult,weareincreasinglylosing
ourcapacitytoin luenceourownfuture.LeaderofOneoffers
pragmaticandpowerfulguidanceonhowtoengageinpositive
action,howtoturnobstructionsintoopportunities,andopportunitiesintocompetitiveadvantage.Youwilllearnhowtointeract
withthefutureyouwantandhowtodiscover,design,andcreate
newpathwaystomakeitareality.Followingthepresentation,
Dr.Suarezwillsignyourpersonalcopyofhisbook.
Dr.GeraldSuarez,ProfessorofthePractice,DepartmentofManagementandOrganization,RobertH.SmithSchoolofBusiness,
UniversityofMaryland,CollegePark
11:15AM
CollaborationthatDrivesResults
HowardKravitzisleadingaculturechangeatPWC,breaking
downbarriersbetweenthesalesandmarketingteams.Findout
howtofosterproductivenewbehaviorsacrossyourorganizationandhowtotrackthedifferenceitmakes.
1 HowardKravitz,USMarketingLeader,PWC
KeepingItMoving:MaximizingLearningThroughSmall
GroupFacilitation
Smallgroupworkshouldbemeaningful,applicableandengaging.RaeRingelwillsharedynamicfacilitationtechniquesand
approachesthatsheuseswithleadersandteams.Participants
willlearnhowtocreateobjectivesforgroupneeds,designthe
idealmodalitytouseinvariousgroupsettingsand“tryon”facilitationtechniquessuchas“4:1,”“lighteningroundcasestudies,”
and”visualexplorergoalsetting.”Participantswillwalkaway
withanunderstandingoftheartandcraftofsmallgroupfacilitation,andalsowithfreshandinteractivetoolstogetstarted.
Doesyourorganizationhavedif iculty indingtheemployeesit
needs?Areyourleadersfrustratedbytheskillsgapsyouseeat
entrylevelandbeyond?GallupstudiesofstudentsK12-college
makeacompellingcasethatweneedtoseamlesslyintegrateour
educationalsystem,ouremployers,andourjobcreators.What
caneveryorganizationintheroom--businessschool,governmentagencyorcorporation--dotomake
suretomorrow'sworkforcecancompeteandsucceed?
10:15AM
NetworkingLunch
RaeRingel,President,TheRingelGroupLLC
2:15PM
SuccessfulLearningPartnerships:theExperienceofU.S.CustomsandBorderProtection
MartyAdamslaunchedtheIRSSESCDPandalsotheLeadership
InstituteforCustomsandBorderProtection—aninitiativethat
hasbeenrunningfor10years.SmithispartneringwithCBP
TrainingandDevelopmenttodelivertheInstitutefromthis
month,workinginHarpersFerryWV.TalkwithMartyaboutthe
stakeholderswhomustbeinvolvedifwearetodeliverlearning
thathasimpact.Discoverhowtomakeyourowninitiativesrobust,well-regardedandreallyapplicable.
MartyAdams,DeputyChiefofStaff,Of iceofTrainingandDevelopment,CBP
2
BIOS
MartyAdamsistheDeputyChiefofStafffortheOf iceof
TrainingandDevelopmentwithinU.S.CustomsandBorder
Protection(CBP).Inthisrole,sheistheAssistantCommissioner’spolicyadvisorforleadershipdevelopmentandis
responsibleforensuringthesmoothandef icientoperation
oftheAssistantCommissioner’sof ice.
Mrs.Adamshasover30yearsofexperienceinemployeeand
leadershipdevelopmentinthefederalgovernment.Priorto
joiningtheAssistantCommissioner’sstaff,shewastheChief
oftheAdvancedTrainingBranchforwithinCBP.Herteamwasresponsiblefor
leadershipdevelopmentandsuccessionmanagementprogramsforGS14sthrough
SES.ShehasmanagedSESCandidateDevelopmentProgramsforthreedifferent
federalagencies.
LizBarronisSeniorDirectorofCustomProgramsintheOf ice
ofExecutiveEducationattheSmithSchoolofBusinessatthe
UniversityofMaryland,CollegePark.Lizisaccreditedbythe
InternationalCoachFederationandholdsaLeadershipCoachingCerti icatefromGeorgetownUniversity.Sheiscerti iedto
administertheCenterforCreativeLeadershipsuiteof360assessmentsandtheHoganAssessments.
BrandonBusteedBrandonBusteedleadsthedevelopmentof
Gallup'seducationwork.Hiscareerspansawiderangeofimportantworkineducationasaneducationalentrepreneur,speaker,writer,anduniversitytrustee.Busteed'sworkinvolvesintegratingGallup'sresearchandscienceonselection,
strengths,engagement,andwellbeingtoimprovestudentsuccess,teachereffectiveness,andeducationaloutcomes.Hismissionistocreateanationalmovementtomeasuretheeducationaloutcomesthatmattermost,connecteducationtojobs
andjobcreation,andpromoteaparadigmshiftfrom
knowledgemasterytoemotionalengagementineducation.
Busteedhasfoundedtwocompaniesandonenonpro itorganizationasasocialentrepreneur.Heisthefounderandformer
CEOofOutsideTheClassroom,acompanythatpioneered
adaptiveonlineeducationinalcoholabuseprevention.
3
Athree-year,30-school,nationalstudyfundedbytheNationalInstitutesofHealth
showedthatAlcoholEdu-theorganization's lagshipalcohol-abusepreventionprogram-waseffectiveinreducingbingedrinking,drunkdriving,andsexualassaults.
Morethan4millionstudentshavetakenthisprogram,whichistheonlycourseofits
kindproventochangebehavior.ThecompanywasacquiredbyEverFiin2011.
StephanieGoldklangisaSeniorConsultantwithGallup’sEnterprisepractice.Stephanieisresponsibleforleadinginternal
andexternalteams;andmanagingandadvisingEastRegion
clientsinthepharmaceutical,retail,and inancialindustries.
ShehelpstoguideandcounselFortune500companiesonhow
toleveragetheirhumancapitaltooptimizeperformanceand
improvebusinessoutcomes.Stephaniedevelopsandprovides
clientsolutionsinregardtoemployeeandcustomerengagement;specializinginbuildingcorporateculturesthrough
strengthsdevelopmentintegration.
PreviouslytojoiningtheGallupOrganization,StephaniewastheExecutiveDirector
oftheMuscularDystrophyAssociationofWashington,DC.Overher12yeartenure
inthisrole,shewasresponsibleforraising100milliondollarsoffundingtoprovide
clinics,camps,medicalequipment,andlife-savingresearchforchildrenandadults
affectedbyneuromusculardiseases.
HowardKravitziscurrentlytheUSMarketingLeaderforPwC.
Heisahighlyskilledmarketingandsalesexecutivewithahistoryofbringingmarketingandsalesorganizationstogetherto
drivedemand,winworkandgrowrevenue.Fromfront-end
marketingstrategythroughclosingthebusiness,hehasdelivered,led,developedorcoachedmosteverythinginbetween.He
overseesPwC’smarketingstrategiesandtacticalexecutionfor
alllinesofbusiness,sectors,andmarkets.Howardleadsthe
brandandthoughtleadershipteamsforthe irmandisresponsibleforconnectingourmarketingstrategieswithclientservicetoensurewedeliveradifferentiatedexperienceforourkeystakeholdergroups.HeispartoftheUS
LeadershipTeamforClients&Markets.
PriortojoiningPwC,Howardheldnationalsalesandmarketingrolesinthe inancialservicessector,andwasaleadconsultantforaglobalsalestrainingorganizationwherehedevelopedandledprogramstohelpclientstransformtheirsales
process,developdeeperclientrelationships,growpipeline,revenue,andwin
rates.
4
RaeRingelisacerti iedexecutivecoachandfoundingPresident
ofTheRingelGroup.SheisafacultymemberattheGeorgetown
UniversityInstituteforTransformationalLeadershipandwasrecognizedin2013bytheInternationalCoachingFederationforexcellenceinthe ield.
Raeisinhighdemandasaninnovatorintheareasofcoaching,
facilitationandtrainingacrosssectors.Sheenablesagrowinglist
ofexecutivesinsomeofthemostsuccessfulFortune500companies,nonpro itsandgovernmentagenciestobecomemoreeffectivemanagersand
strongercommunicatorswithaformidableleadershippresence.Incooperationwith
theCenterforLeadershipInitiatives,Raerunsanongoingfacilitation-trainingprogramforexecutivesandbusinessownersfromaroundtheworld.Raeoffersdeep
experienceintheareasoffundraisingandboarddevelopment.Priortostartingthe
TheRingelGroup,RaewastheDirectorofProfessionalandVolunteerDevelopment
atUnitedJewishCommunities,atwo-billiondollarannualenterprisethatprovides
globalhumanitariananddevelopmentassistance.
Dr.J.GeraldSuarezisapremiereducator,speakerand
consultantinthefieldsofOrganizationalDesign,Systems
ThinkingandTotalQualityManagement.Hisnewbook,
LeaderofOneispublishedbyAmazon.Suarezhastwice
earnedtheprestigiousAllenJ.KroweTeachingExcellence
AwardandhasbeenconsistentlyselectedaTop15%FacultyMemberattheSmithSchool.Heteachesatthecorporate,
executiveMBA,customEMBA,international,andundergraduatelevels.HeisalsoaLockheedMartinVisitingTechnical
Fellow.
PriortojoiningtheSmithSchool,Suarezservedundertwo
administrationsintheWhiteHouseastheDirectorofPresidentialQuality--thefirstsuchpostintheinstitution’shistory.Inthiscapacity,he
initiatedeffortstoinculcatesystemsthinkingandorganizationalredesignintothe
WhiteHouseCommunicationsAgency,theWhiteHouseMilitaryOfficeandtheExecutiveOfficeofthePresidentoftheUnitedStates.HealsoservedasDirectorofCustomerSupportandOrganizationalDevelopmentfortheWhiteHouseMilitaryOffice.
IMPACTSavetheDate!
Mon,November3,2014
Location:NRECA
4301WilsonBlvd.
Arlington,VA22203
SponsoredbyTowersWatson
www.towerswatson.com
Contactus:
LizBarron
lbarron@rhsmith.umd.edu
301-405-5387
AndreaMorris
amorris@rhsmith.umd.edu
301-405-9492
SamanthaJames
sjames@rhsmith.umd.edu
301-405-1934
RobertH.SmithSchoolofBusiness
2417GVanMunchingHall
UniversityofMaryland
CollegePark,MD20742
5